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Food and Beverage Services NC II Overview
Food and Beverage Services NC II Overview
Philippines
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Program Overview
The Food and Beverage NCII program is supervised and accredited by TESDA (a
government agency that regulates vocational courses), and TESDA-accredited
education institutions may offer this program.
Course Structure
The course structure for Food and Beverage Services NC II is divided into three main
competencies:
o Basic Competencies (18 hours)
o Participate in workplace communication
o Work in a team environment
o Practice career professionalism
o Practice occupational health and safety procedure
o Common Competencies (18 hours)
o Develop and update industry knowledge
o Observe workplace hygiene procedures
o Perform computer operations
o Perform workplace and safety practices
o Provide effective customer service
o Core Competencies (320 hours)
o Prepare the dining room /restaurant area for service
o Welcome guests and take food and beverage orders
o Promote food and beverage products
o Provide food and beverage services to guests
o Provide room service
o Receive and handle guest concerns
Serving food and beverages, for example in a restaurant or a hotel, is not usually
considered as a professional job. However if you get certified by TESDA, and have an
experience of a few years working in this industry, you may be considered as a
professional. This is more common as you reach managerial jobs in the food and
beverage industry.
Entry Requirements for Food and Beverage Services NCII
The basic requirements for trainees or students as set by TESDA includes the
following:
o can communicate in basic English both oral and written
o completed 10-years of school education
o can perform basic mathematical computation
Schools and training centers offering this program may have additional
requirements.
What skills, traits and attitude will help you succeed in this
course?
The most challenging part of the program are the practicums and simulations where
students will perform certain procedures under the modules. In this activity,
students will be observed and graded by their instructor based on their performance.
Aside from this, there are no other requirements which are very difficult.
The OJT is one of the highlights of this program. It is described by many students as
fun and exciting since they are exposed to actual work in different establishments
where they are able to experience and perform hands-on tasks.
How long does it take to complete the Food and Beverage
Services NCII program in the Philippines?
TESDA-accredited institutions may integrate an On the Job Training (OJT) in the Food
and Beverage Services NC II programs. Students may be assigned in hotels, motels,
restaurants, clubs, canteens, resorts and luxury liners to provide food and beverage
service to guests and customers. The student will report to the designated authority
in the agency who will supervise and guide his practice. The assigned authority will
evaluate the student periodically and submit an evaluation form to the assigned
TVET trainer.
The required number of hours for OJT varies from one institution to another.
Assessment and Certification
Food and Beverage Services trainees are advised to take and pass the Assessment
and Certification Exam, National Certificate Level II (NCII).
Career Opportunities for Food and Beverage Services NC II
graduates