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Nemo - Outdoor - Release Note
Nemo - Outdoor - Release Note
Nemo - Outdoor - Release Note
Technical Bulletin
and Release Notes
Keysight
Nemo
Insert the
Outdoor 8.3.0
Title in this
Release
Space
Table of Contents
Introduction ................................................................................................................................... 3
Copyright ............................................................................................................................... 3
New Features ............................................................................................................................... 4
Nemo Media Router ...................................................................................................................... 5
New features ............................................................................................................................. 5
Enhanced video and audio quality measurements ................................................................. 5
New NMR devices ................................................................................................................. 6
Voice quality support with Exynos based devices .................................................................. 6
Viber testing ........................................................................................................................... 6
Miscellanous ........................................................................................................................ 10
Error corrections ...................................................................................................................... 10
Nemo Media Router licensing options ..................................................................................... 11
Compatibility and update process ............................................................................................ 12
Supported handsets with Nemo Media Router......................................................................... 13
New Devices ............................................................................................................................... 23
Qualcomm-based WCDMA and CDMA2000 Terminals and Data Cards ..................................... 25
Nemo Cloud ................................................................................................................................ 26
Configuration support for PCTEL scanners ............................................................................. 26
Miscellanous............................................................................................................................ 26
Nemo Navigation Assistant...................................................................................................... 26
Qualcomm Software Handler Updates ........................................................................................ 27
New component carrier and MIMO metrics .............................................................................. 27
New bands and other additions ............................................................................................... 28
Samsung Shannon Software Handler Updates ........................................................................... 29
New component carrier and MIMO metrics .............................................................................. 29
LAA support ............................................................................................................................ 29
Neul Software Handler Updates .................................................................................................. 30
Generic Scanner Handler Updates.............................................................................................. 32
Keysight Spectrum Analyzers and Scanning Receivers ........................................................... 32
PCTEL Scanner Handler Updates ........................................................................................... 32
PCTEL IBflex Lite................................................................................................................. 32
PCTEL IBflex and IBflex Lite ................................................................................................ 32
Rohde & Schwarz Scanner Handler updates ........................................................................... 33
QoS & QoE Testing .................................................................................................................... 34
User Interface Updates ............................................................................................................... 35
Nemo File Format ....................................................................................................................... 39
Discontinued Products ................................................................................................................ 39
Discontinued Chipsets and Test Device Handler Software Options ......................................... 39
Discontinued Software License Options .................................................................................. 40
Discontinued Commercial Software Packages and Handler Software Options ........................ 40
Computer Hardware and Software Requirements ....................................................................... 41
Device Configuration and Workspace Files ................................................................................. 42
Nemo Outdoor accessories and verified configurations ........................................................... 42
Installation................................................................................................................................... 42
First-time installation................................................................................................................ 42
Update/Upgrade ...................................................................................................................... 43
Uninstallation ........................................................................................................................... 43
Dongle runtime drivers ............................................................................................................ 43
Limitations and Issues with Windows 7 Operating System .......................................................... 43
Known Issues ............................................................................................................................. 44
General and user interface ...................................................................................................... 44
Nemo Analyze ......................................................................................................................... 45
Nemo Cloud ............................................................................................................................ 45
Nemo Media Router ................................................................................................................ 45
Nemo Media Router for Android ........................................................................................... 45
Nemo Media Router for iOS ................................................................................................. 48
Nemo Backpack and Nemo Carrying Case ............................................................................. 48
Nemo Multi Lite and Nemo Walker II ....................................................................................... 49
Applications and protocols ....................................................................................................... 50
Troubleshooting Device Connectivity Issues ............................................................................... 52
Troubleshooting Data Transfer Issues ........................................................................................ 52
PS connection works but no data ............................................................................................ 52
Antivirus filtering ...................................................................................................................... 53
Low data throughputs .............................................................................................................. 53
All Windows versions ........................................................................................................... 55
Windows 7 ........................................................................................................................... 56
Issues with HTTP browsing testing .......................................................................................... 58
Low data throughput with Nemo Media Router application ...................................................... 58
Introduction
This document contains the release notes of Nemo Outdoor version 8.3.0, released July 2018. The document
describes new functionalities and features.
Copyright
The information contained in this document is confidential and no part of it may be copied or reproduced in any
form without the written consent of Keysight Technologies, Inc. Additionally, this document is not to be passed
to or discussed with third parties without the prior written permission of Keysight.
Keysight’s products are subject to continual development and specifications may change. Users of Keysight’s
products and documentation should exercise their own independent judgement to evaluate the suitability of
Keysight’s products and documentation for their particular use. Keysight does not accept any liability arising
from the application or use of the product or this documentation.
All reasonable care has been made to ensure that this document is accurate. If you have any comments on this
document, or would like details of any Keysight products, services or equipment, please contact us through the
Keysight Website.
July 2018
New Features
Nemo Outdoor 8.3.0 release includes the following new main features:
The new implementation of Telchemy's industry-leading VQmon® performance analysis technology is now
running on both Android and Windows based platforms simultaneously. Switching between platforms is done
seamlessly depending on technology and test UE capabilities in different systems. The new method expands the
number of test handsets to be used for IP audio and IP video quality testing using Qualcomm and Exynos based
devices. It also provides quality metrics during transition between systems e.g. from VoLTE to VoWiFi.
VQMon® obtains quality metrics and analytics for both voice and video calls. It provides accurate QoE scores
and critical diagnostics for every VoIP call and mobile video session. It incorporates support for key
international standards including ITU-T P.564, ITU-T G.107, ITU-T G.1020, ETSI TS 101 329-5 Annex E and IETF
RFC 3611. VQmon is a "no-reference" algorithm that does not use the original reference signal.
Users do not need to configure any settings from Nemo Outdoor measurement properties except select the
audio file. Quality metrics are automatically reported for voice IP and video IP calls. Please note that certain
limitations apply depending on handset model, type and physical location. For example, handsets inside Nemo
Invex II HI modules or other enclosures cannot be used for video quality monitoring.
Requires license NTA50058A, “Nemo Media Router IMS audio and video call quality software option”. One
license per test device is required. Requires Nemo Media Router version 8.30 or higher.
Figure 1. Audio and video quality metrics during call transition from Wi-Fi -> LTE-> Wi-Fi.
Device VoLTE ViLTE ViLTE VoWi-FI ViWi-FI ViW-iFI
Audio Audio Video Audio Audio Video
MOS MOS MOS MOS MOS MOS
Samsung Galaxy √ √
S9 SM-G960F
Sony Xperia XZ √ √ √
Premium G8141
Table 1. Supported devices and verified quality metrics with different systems.
Voice quality support with Exynos based Samsung Galaxy S9 devices. The following devices has been verified
with UMTS and VoLTE:
NOTE! While serving system is GSM audio MOS values are not valid. Headset/ headphones must not be
connected to device.
Viber testing
Viber testing support allows users to test the functionality of the application from the end-user perspective and
to benchmark the performance with other operators. Both manual and fully automated testing with script files
are supported. Supported Viber operations, trigger points and KPIs are Keysight Network Testing proprietary.
Parallel Viber and data testing are also supported. The initial version supports the following Viber operations:
• Messages
o Send message to selected contact
o Send image to selected contact
• Voice calls
o Make call / receive call
Viber testing is supported as on-device measurement only with Nemo Media Router application and is verified
with the following devices:
• HTC 11u
• Samsung S8 SM-G950F
• Samsung S9 SM-G960F
• Sony XZ Premium G8141
• Sony Xperia XZ1 G8342
Viber testing is optional and requires NTA50174A Nemo Media Router Viber Software Testing Option. Text
autocorrection must be disabled from device.
Miscellanous
• Reading IMSI (international mobile subscriber identity) information from device. IMSI reading
implemented to NMR as information cannot be fetched by AT commands with all devices.
Error corrections
Support Title
Ticket
Fixed crash issue with HTTP multi thread testing.
Fixed issue where USB state wasn’t recognized reliably during first start of NMR application
Fixed issue with calls where NMR did not receive call status update when call failed right
away
Fixed issue with screen casting causing high CPU load. Issue was seen with Samsung
Galaxy S7 Edge SM-G935F
Facebook crash issue fixed. Occasionally application crashed when Facebook data transfer
was disconnected (DAD).
Table 3. NMR 8.30 error corrections.
Nemo Media Router licensing options
Licenses can be easily upgraded over the air (OTA) by launching the Nemo Media Router application after
installing the application to the handset or via Nemo Outdoor user interface with NMR version 7.90 onwards.
The following license options are available with Nemo Media Router version 8.30 for Android:
Nemo Media Router version 8.30 is compatible with Nemo Outdoor 8.3.0. NOTE! NMR Android versions 1.0 or
1.1 are not supported with Nemo Outdoor version 7.3.0.6 or higher. Customers using Nemo Media Router
Android versions 1.0 or 1.1 should not update Nemo Outdoor to the latest version before updating the Nemo
Media Router application on the test handsets. Nemo Media Router application updates can be done using the
over the air update via NMR user interface from version 2.30.099 onwards or using the local NMR application
software update via Nemo Outdoor user interface from version 7.9.0 onwards.
To check for OTA software updates, make sure that Wi-Fi or mobile data is enabled, tab the button at the
bottom of the NMR main view and select Check for updates. Notice! Nemo browser is a separate installation
package that needs to be installed to the NMR test handset after NMR has been updated to the latest version. If
Nemo Browser is not installed, you need to manually download the Nemo browser APK file to your Nemo Media
Router handset from https://www.keysight.com/ssoauth/login.jsp. Alternatively, you can use the below QR
code to load the latest Nemo Browser version or using this URL from your Android browser:
http://handy.nemo.fi/Browser/Nemobrowser.apk
Figure 2. QR code
NOTICE: Do not launch the Nemo Browser directly. Nemo Handy and Nemo Walker Air will automatically
Please follow the steps below.
Nemo Outdoor/ Nemo Invex II NMR test handsets
1. Update Nemo Media Router to the latest version using OTA update or local update method.
2. Use local update to install the Nemo browser (nemobrowser-53.0.1.android-arm-final2.apk) to
your Nemo Media Router handset.
3. Install the file and follow the instructions.
4. Update Nemo Outdoor to version 8.3.0
5. Re-start the Nemo Media Router application.
Do not launch Nemo browser directly. Nemo Media Router will automatically launch the
browser and at the same time activate the API in the browser. In case you open the
browser manually please shut down the application before conducting HTML testing
with Nemo Outdoor.
When updating NMR from version 2.20.xx or older, please see the Nemo Outdoor user manual chapter Installing
Nemo Media Router.
Nemo Media Router for iOS is available from the App Store.
The handsets shown in the table below are supported with the Nemo Media Router application.
For a complete list of supported devices, please see the separate document Nemo Outdoor 8.3.0 Compatible
Devices.pdf.
Do not upgrade, root, or reflash your measurement terminal firmware. Doing so will
cause the terminal to permanently lose its measurement capability!
New Devices
Product Device Firmware/ Handler UEs Technology Driver
Code Nemo ID SW /
CPU
NTT20125A Samsung "G965FXXU1 Samsung 1 LTE bands: FDD Samsung USB
Galaxy ARD6, ICDver Shannon 700APT/700a/700b/700c/800/800 Drivers 1.5.63.0
S9+ SM- 5.21, chipset 360 GSM/ Lower/800Upper/850/850+/900/15
G965F 0x360","23699 UMTS/ 00Lband/1800/1900/1900+/2100A
","1","samsung LTE-A WS/2100AWS-3/2100/2600 TDD
/star2ltexx/star 3CC or 1900/2000/2300/2500/2600/5500U
2lte:8.0.0/R16 4CC or nlicensed
NW/G965FXX 5CC FDD (E-UTRA bands 28, 12, 17, 13, 20,
U1ARD4:user/ & TDD 18, 19, 5, 26, 8, 32, 3, 2, 25, 4, 66,
release-keys" 1, 7, 39, 34, 40, 41, 38, 46)
Nemo ID: NOTE: Device capabilities may
23669 differ by markets and mobile
operators.
NTT20120A Sony Qualcomm Qualcomm 1 LTE bands: FDD Sony_eng_drive
Xperia XZ2 SDM845 LTE-A 700APT/700a/700b/700c/700d(DL rs (4.0.1.9)
H8266 Snapdragon 5CC Cat only)/800/800Upper/850/850+/900
845 18/ 2CC /1500L(DLonly)/1800/1900/2100A
MPSS.AT.4.0. UL Cat13 WS/2100AWS-3/2100/2600 TDD
c2.7-00104- 1900/2300/2500/2600
SDM845_GEN (E-UTRA bands: 28, 12, 17, 13,
_PACK-1 29, 20, 19, 5, 26, 8, 32, 3, 2, 4, 66,
(sdm845.g Jun 1, 7, 39, 40, 41, 38
1 2018 LTE UE Category: 12, 10, 7, 4
03:49:56)
(Android 8.0.0) LTE UE Category DL: 15, 12
Nemo ID: LTE UE Category UL: 13
23444/1 256QAM DL: supported on all
bands
64QAM UL: supported on all
bands
WCDMA bands: 1, 2, 4, 5, 6, 8, 19
GSM bands: 850/900e/1800/1900
NOTE: Device capabilities may
differ by markets and mobile
operators.
NTT20134A Lierda SSB,V150R10 Neul NB- 1 LTE bands FDD Lierda_NB86G_
NB86G 0C10B200SP1 IoT 700APT/700a/700b/700c/700PS/8 Vers2.2.0.0.zip
LSD4NBT0 , 00/800Lower/800Upper/900/850/8
611-02D0 SECURITY_A, 50+/1800/1900/1900+/2100AWS-
V150R100C20 3/2100
B300, (E-UTRA bands: 28, 12, 17, 13,
PROTOCOL_ 14, 20, 18, 19, 5, 26, 8, 3, 2, 25,
A,V150R100C 66, 1)
20B300,
APPLICATION LTE UE Category: nb1
_A,B300R0Lie
rda1501301,
SECURITY_B,
V150R100C20
B300,
RADIO,Lierda
_cal_A01
NTS13501A PCTEL ProductRefVer 1 Multi system. Please see the PCTel VCP
/ IBFlex Lite 1. 0.19. 0, separate PCTEL IBflex Lite data 2.1.1.0
NTS13502A ESN sheet for further details
00000000815
10012,
ASN1Ver 1.
6. 0. 0, -E
SWVer 2. 2.
7. 0, APIVer
1.13. 0. 0
CDMA terminals with or without RUIM card purchased from Keysight Network Testing must be registered with
a local CDMA operator. Keysight Network Testing does not take any responsibility if a local operator restricts
the registration of test terminal(s) supplied by Keysight Network Testing.
Nemo Cloud
Configuration support for PCTEL scanners
• Added remote configuration support for PCTEL MX, MXflex, IBflex and IBflex Lite scanner receivers.
Requires Nemo Cloud version 2.41.
Miscellanous
• Editing scripts included in the active Work Order is blocked to prevent measurements with incorrect
script settings
• A device phone number can be added/changed from Nemo Cloud. However, if the number can be read
directly from the test device, this number is used
• Device label can be added/changed from Nemo Cloud. Note that this label is overwriting any locally
made labels. Device label helps to identify test devices
• Added option to backup measurement files to local drive sent to Nemo Cloud
o When “Enable backup” is selected, files sent to Nemo Cloud are stored to “Sent” folder instead
deleted
o Option can be found from Nemo Cloud/ Settings/ Enable backup
o With the Manage Files user can see the list of sent files and also delete selected files
The new metrics present statistical information calculated from all CA carriers during the reporting period and
aggregates the impact of all CA carriers to single metrics for easier visualization and map plotting. The link
adaptation summary (PLAISUM) event is logged/aggregated after packet link adaptation information for
downlink events for all serving cells (PLAID). TTIs with no data are considered in the calculations.
In the example below the detailed information seen in the event view is aggregated in LTE CA Total PRB
utilization and streams view.
• Added E-UTRA bands 49, 50, 51, 52, 72, 73, 74, 75, 76, 85, 252 Unlicensed NII-1) and 255 (Unlicensed
NII-3)
• Optional Qualcomm diagnostics logging (per TTI) and decoder updated supporting the following new
messages:
o LTE ML1 Connected mode LTE intra-frequency measurement results
o LTE LL1 PUCCH CSF log
o LTE ML1 DCI information report
o LTE ML1 PDSCH stat indication
o LTE ML1 PUCCH power control
o LTE ML1 PUSCH power control
o LTE ML1 PDCCH-PHICH indication report
o LTE ML1 radio link monitoring
o LTE ML1 random access request (MSG1) report
o LTE ML1 random access response (MSG2) report
o LTE ML1 UE identification message (MSG3) report
o LTE LL1 serving cell frame timing
• Previously supported messages
o LTE LL1 serving cell frame timing
o LTE LL1 PUSCH TX report
o LTE LL1 PUCCH TX report
o LTE LL1 PUCCH CSF
o LTE LL1 PUSCH CSF
o LTE LL1 PDSCH decoding results
o LTE LL1 PDSCH demapper configuration
o LTE LL1 PCFICH decoding results
o LTE LL1 PDCCH decoding results
o LTE ML1 DCI information report
o LTE ML1 PDCCH-PHICH indication report
o LTE ML1 uplink PKT build indication
o LTE ML1 PDSCH stat indication
o LTE ML1 connected mode LTE intra frequency measurement results
o LTE ML1 random access request (MSG1) report
o LTE ML1 random access response (MSG2) report
o LTE ML1 UE identification message (MSG3) report
o LTE ML1 contention resolution message (MSG4) report
o LTE ML1 PUSCH power control
o LTE ML1 PUCCH power control
o LTE ML1 CDRX event info
o LTE ML1 PMCH decode results
o LTE ML1 all DL channels decode results
o LTE ML1 GM TX report
o LTE ML1 radio link monitoring info
o LTE MAC DL transport block
o LTE MAC UL transport block
o LTE MAC UL TX statistics
o LTE RLC DL AM all PDU
o LTE RLC DL UM data PDU
o LTE RLC UL AM all PDU
o LTE RLC UL UM data PDU
o LTE PDCP UL statistics
o LTE PDCP DL data PDU
o LTE PDCP DL data PDU with ciphering
o LTE PDCP UL data PDU
o LTE PDCP UL data PDU with ciphering
Samsung Shannon Software Handler Updates
New component carrier and MIMO metrics
The new metrics present statistical information calculated from all CA carriers during the reporting period and
aggregates the impact of all CA carriers to single metrics for easier visualization and map plotting. The link
adaptation summary (PLAISUM) event is logged/aggregated after packet link adaptation information for
downlink events for all serving cells (PLAID). TTIs with no data are considered in the calculations.
LAA support
• New features:
o eDRX & PSM settings configuration for LTE-M (NB-S1 mode eDRX cycle) and NB-IoT (NB-S1
mode eDRX cycle)
o Settings can be configured via UE settings
Figure 6. eDRX and PSM configuration dialog and example views for eDRX and PSM parameters.
• New firmware:
o Support for Boudica 150 chipset, firmware versions V150R100C10B200,
V150R100C10B200SP1 and V150R100C20B300
o Support for Quectel BC95 EVB evaluation kit firmware version R01A04/
V100R100C10B657SP3
Generic Scanner Handler Updates
No changes.
Added support for PCTEL IBflex Lite scanner receiver. Handler software for PCTEL IBflex scanner supports
both models IBflex and IBflex Lite scanner receivers. PCTEL IBflex Lite provides the same KPIs as PCTEL IBflex
but without MIMO support.
Feature comparison
• Start trigger point: First packet containing content (same as ETSI method A)
• Stop trigger point: 1 second from the start trigger point
The new KPI is supported with FTP, HTTP and HTTP browsing data protocols. It includes payload data from all
sockets including HTTP headers. The parameter is useful especially with the HTTP browsing with dynamic
content such as ads etc. without a well-defined last data packet. Currently, the parameter is supported with PC-
based measurements only. Nemo Media Router (on-device measurements) support will be available 4Q/2018.
Requirements:
The new “Time Synchronization Point” command in scripts is useful especially when mobile-to-mobile test calls
are made between different two field units as it eliminates any possible delay variables with call setup and call
disconnections. It provides accurate time synchronization on both A- and B- sides with multiple devices. Also,
when a certain command must be executed exactly after an elapsed time (t=0) with more than one device.
Each time the script runs into a Time Synchronization Point, it checks the elapsed time from the previous Time
Synchronization Point and waits until the wait time condition is met. This way the script engine keeps the
original reference time point of (t=0) regardless of script iteration in order to prevent time from drifting.
2. End Call
Iteration #1:
Sync Point #1: Check if (60) secs have been elapsed since (t=0)
Sync Point #2: Check if (60+90) secs have been elapsed since (t=0)
Iteration #2:
Sync Point #1: Check if (60+90+60) secs have been elapsed since (t=0)
Sync Point #2: Check if (60+90+60+90) secs have been elapsed since (t=0)
Iteration #3:
Sync Point #1: Check if (60+90+60+90+60) secs have been elapsed since (t=0)
Sync Point #2: Check if (60+90+60+90+60+90) secs have been elapsed since (t=0)
Figure 9. A-party script file.
Figure 10. B-party script file.
Miscellaneous
• Measurement profiles can be copied. This makes it easier and faster to make new measurement
profiles with different settings e.g. for FTP data transfers
• Graphical script engine improvement: Draw implementation has been changed so that sequential
command starts on the same line
• Added application name and operation to function column of script editor. This helps identifying what
is the application and operation command without opening the command line
• User definable frequency units (Hz, kHz, MHz and GHz) for different UI controls
• Added feature to hide current position icon in map window. Useful e.g. when taking screenshots
• Notification icons updated
o Icon size can be adjusted via User Interface properties->Paths->Images
Figure 11. New notification icons.
Nemo File Format
Nemo Outdoor version 8.3.0 supports the Nemo file format version 2.36. Existing Nemo analytics tools can be
used to post-process files made with Nemo Outdoor 8.3.0 but the new parameters are not parsed. Nemo file
format 2.36 will be supported in Nemo Analyze version 8.2, Nemo Xynergy version 18.3 and Nemo WindCatcher
version 3.6.6.x.
• Added support for E2E server host and IP address information. (#SERVER)
• Added support for WhatsApp video testing. (CAA, CAF, CAC, CAD)
o Note: Operation is not currently supported with Nemo collection tools
• Added support for Viber testing. (CAA, CAF, CAC, CAD, DAA, DAF, DAC, DAD, DREQ, DCOMP)
• Added support for the first one second transfer throughputs. (DSUMMARY)
• Added support for mScore TCP packet loss and summary link parameters. (DSUMMARY)
• Added support for E-UTRA bands 49, 50, 51, 52, 72, 73, 74, 75, 76, 85, 240, and 250.
• Added support for LTE serving cell indexes up to seven.
• Added support for LTE ranks up to eight. (PLAID, CQI)
• Added support for LTE serving cell indexes from five to seven.
• Added support for link adaptation summary. (PLAISUM)
• Added support for eDRX and PSM forcing. (LOCK)
• Added support for requested and used PSM and eDRX timer values. (PSMR, PSMI)
Discontinued Products
Discontinued Chipsets and Test Device Handler Software Options
The following Keysight Wireless Network Testing Solution products have been discontinued. New versions of
the software will not be provided or tested with the Nemo Outdoor and Nemo Invex platforms from version
8.3.0 onwards.
• Depending on the scanner used, one USB port or serial port or RJ45 or FireWire port per scanner
• Internal 3G/ 4G modem or WiFi hotspot is recommended when using end to end call communication with
Nemo Server and with Nemo Cloud
Device Configuration and Workspace Files
Device configuration and workspace files made by Nemo Outdoor version 8.3.0 are fully compatible with Nemo
Outdoor versions 8.2.2 and 8.2.1.
No new device configurations tested with this release. The following multi device configurations has been
verified by Nemo Wireless Network Solutions.
Installation
Supported operating systems are Windows 7 ® (32/ 64-bit), Windows 8 ® (32/ 64-bit) and Windows 10.
First-time installation
Note that the installation must be run under Administrator account or other user account
with administrative privileges. Nemo Outdoor setup 7.5.1.8.exe or higher includes also
the IP packet capturing monitoring. NOTE! Microsoft Network Monitoring 3.4 must be
installed to enable the packet capturing.
Start Windows® and insert the Nemo Outdoor USB memory flash drive in your PC (e.g. drive D). Copy the files
to your PC. Select Start | Run in the Windows® Status bar. Type D:\Nemo Outdoor 7.x\Nemo Outdoor x.xx.x in
the Open field (xx refers to the version number). Run the setup.exe and click the OK button. After the
installation program starts, follow the instructions on your screen. NOTE! When the Nemo Outdoor software
installation is complete, you will need to restart the computer.
Update/Upgrade
Note that installation must be run under Administrator account or other user account
with administrative privileges. Note that if the existing Nemo Outdoor version is 6.2.1.x
or older it must be uninstalled via add or remove programs before the Nemo Outdoor
7.6.x installation can be run.
Nemo Outdoor setup 7.5.1.8.exe or higher includes also the IP packet capturing
monitoring.
Start Windows® and insert the Nemo Outdoor USB memory flash drive in your PC (e.g. drive D). Copy the files
to your PC. Select Start | Run in the Windows® Status bar. Type D:\Nemo Outdoor7\Nemo Outdoor x.xx.xx in
the Open field (xx refers to the version number). Run the setup.exe and click the OK button. After the
Installation program starts, follow the instructions on your screen. NOTE! With Nemo Outdoor 6.21 or earlier
version the copy protection key must be attached to USB port during the installation and uninstallation when
asked. When the Nemo Outdoor software installation is complete, you will need to restart the computer.
Uninstallation
Note that the uninstallation must be run under Administrator account or other user
account with administrative privileges.
Nemo Outdoor application must be uninstalled via Add or Remove Programs. NOTE! With Nemo Outdoor
versions 5.80- 6.21 the copy protection key must be attached to USB port during the uninstallation. With Nemo
Outdoor 6.3.x onwards a copy protection module is not needed during uninstallation. When the Nemo Outdoor
software uninstallation is complete, you will need to restart the computer.
In case software license (Nemo GLS) is used with Nemo Outdoor application the runtime driver must be chosen
at the time of installing Nemo Outdoor application.
- Debug logging needs administrative privileges if User Account Control Settings (UAC) is enabled. It is
recommended to change the UAC settings to Never notify. This can be done via User Account Control
Settings.
- If UAC is set to always notify it might cause issues with data testing. PS connection can be established but
data transfer cannot be done. It is recommended to change the UAC settings to Never notify. This can be
done via User Account Control Settings.
Figure 12. UAC settings.
Known Issues
Test device related known issues for UEs, scanners, and other devices are listed in a separate document:
(Nemo_Outdoor Test_Device_Technical_Notes).
Note that if there is a system that measures acceleration in the laptop and that causes the
hard disk to stop when jolted, it should be turned off. Otherwise there may be breaks in
the measurement files. With voice quality testing this can be seen with missing MOS
scores, and with other test devices with gaps in the measurement results.
- Script is not started when "Start measurement list on startup" is chosen from UI properties
- 23037: Moved indoor markers are not saved to .mrk file if it is compressed
Nemo Analyze
- Nemo Analyze initialization fails if Nemo Analyze is already open and the user clicks the Analyze button in
the Nemo Outdoor UI to open the files.
- Export to Nemo Analyze. When an open workbook or open report is selected, the loaded measurement file
is shown twice in the Analyze Measurements database, i.e., there are two number 1 devices in the
measurements database.
Nemo Cloud
- Nemo Navigation Assistant: TOMTOM Bridge navigator unit cannot be used via Bluetooth connection with
Nemo Outdoor application
- Scanner configuration
- Devices without IMEI information cannot be configured and used via Nemo Cloud.
- Any UI interruptions or user interaction which removes WhatsApp from active application status
will fail the tests
- Call failures and call drops are detected only with MO calls
• Nemo Invex II handset isolation module for Samsung Galaxy S6. All variants
• Nemo Invex II handset isolation module for Samsung Galaxy S8 / S8+. All variants
• Nemo Invex II handset isolation module for Samsung Galaxy Note 4. All variants
• Nemo Invex II handset isolation module for Samsung Galaxy Note 5. All variants
• Nemo Invex II, handset isolation module for Sony Xperia Z3 (D6653)
• Audio cable will be included with S8/ S8+ and Sony Xperia XZ premium handsets
with the new orders.
- Headset must be connected to handset always when handset is used inside a closure e.g. with
Nemo Backpack and similar products
- Parallel activities which include UI interaction are not allowed including browser based tests,
screen cast, application start
- Any UI interruptions or user interaction which removes WhatsApp from active application status
will fail the tests
- Call failures and call drops are detected only with MO calls
- Proximity sensor and screen saver of the test device prevents WhatsApp testing with Nemo Invex
II HIM/ SHIM modules. Workaround is to connect a headset to the audio connector to disable
proximity sensor. The following HIM/ SHIM modules did not include the audio cable prior delivery
and therefore cannot be used for WhatsApp testing:
• Nemo Invex II handset isolation module for Samsung Galaxy S3. All variants
• Nemo Invex II handset isolation module for Samsung Galaxy S6. All variants
• Nemo Invex II handset isolation module for Samsung Galaxy S8 / S8+. All variants
• Nemo Invex II handset isolation module for Samsung Galaxy Note 4. All variants
• Nemo Invex II handset isolation module for Samsung Galaxy Note 5. All variants
• Nemo Invex II, handset isolation module for Sony Xperia Z3 (D6653)
• Audio cable will be included with S8/ S8+ and Sony Xperia XZ premium handsets
with the new orders.
- Headset must be connected to handset always when handset is used inside a closure e.g. with
Nemo Backpack and similar products
- With SM-G960U (Sprint) iPERF testing returns always “Protocol error or timeout”
- Qualcomm based UEs e.g. Sony ZX Performance G8141:
• UDP iPERF:
• RLC data throughput DL / UL values are not reported with S8 series devices
• TCP iPERF:
o With DL + UL mode application throughput DL do not report any values
• UDP iPERF:
o With DL + UL mode application throughput DL do not report any values
- 22936: Access Point Name (APN) must be defined in the test handset. APN used in the script file is ignored
by NMR application.
- Team Viewer version 11 should be used with the Samsung Galaxy S6 and Note 5 handsets.
- GPS fix source type (Glonass/GPS) cannot be identified when using NMR for GPS data.
- Packet capturing, full logging should be used only for troubleshooting purposes as the file size of the packet
capturing file is limited by the memory of the test handset. Error message is shown in the Nemo Outdoor
user interface when the memory is full.
- Remote TeamViewer UI control and monitoring:
- If the user has already started a PC client connection to the device before NMR is asked to start
accepting connections, it may take over 30s for the connection to succeed.
- Screen power saver should be disabled, because TeamViewer will not work if the screen is not
visible. Occasionally TeamViewer connection to the handset fails. Try again.
- Samsung Galaxy S4 mini (GT-I9197) and Samsung Galaxy S7 edge SM-G935F (Optus) do not
support remote control.
- HTTP/HTTPS browsing
- As redirection is allowed with NMR version 2.40 onwards with certain web pages, the browser
may prompt to use the mobile versions of websites instead of the full versions and also ask to add
local weather information, etc. If the user does not select any option, the web page is not loaded.
Therefore, it is important to pretest the web page using the internet browser of the phone before
measurements, including browsing. An alternative method is to change the user agent settings via
the Android browser. In case the handset is inside the Nemo Invex HI module, use a Teamviewer
remote connection to change the settings:
1. In the address bar, type: about:debug and hit return
- 22458: Video MOS is not available when test device has IPv6 address assigned
- Data stream playback position, data transfer content type, data transfer video codec and data
transfer audio codec and file size are not available
Issue with hub downstream USB port power. The USB hub occasionally leaves the hub downstream USB port
power off when the hub is started after a long period of being powered down.
After unzipping the file, you will find a tool called Hubtool under the /bin folder which will allow you to connect
to the hub and check the status of each port. With the Hubtool you can switch on each individual port and save
the configuration (see image below).
Figure 14. Acroname HubTool.
- Samsung Galaxy Note 4 SM-N910G/ F/ T handsets must be removed from the holders before closing the lid.
Otherwise closing the lid will damage the handsets. The suitcase has not been designed for bigger handsets,
such as Note 4.
- When using max. six Samsung smartphones (e.g. Note 4 handsets), the system cannot charge all handsets,
and therefore the batteries of the test handsets will run out. It is recommended to start testing with fully
loaded batteries. For example, with YouTube testing, measurement duration is limited to ~four hours.
Nemo Walker II
- “Number of USB devices exceeded” error messages might appear with certain laptops when more than five
test UEs are connected to USB hubs. Issue is seen especially with Lenovo Yoga laptops. It is advised to
connect max. four UEs per USB hub. With computers having both USB 2.0 and USB 3.0 ports, it is advised to
connect the first USB data cable to USB 2.0 port and the second USB data cable to USB 3.0 port. Disabling
USB 3.0 from the BIOS is also an alternative with laptops running Windows 8.x OS. Laptops with Windows 7
OS, uninstalling the Intel® USB 3.0 eXtensible Host Controller Driver via add/ remove program can be
done. The recommended laptop with up to eight test handsets is Lenovo T430S.
- Samsung Galaxy Note 4 SM-N910G/ F or similar size of handsets cannot be used with the Nemo Backpack
2.0 chassis. Chassis has not been designed for big handsets, such as, Note 4.
Applications and protocols
Dropbox testing
- File size is not written to the DREQ event, and because of that, the device status does not show a progress
bar for DL or UL transfers.
- With uplink data transfers the UL data throughput goes up and down. This is normal behavior as the
uploaded files are split to 4MB fragments and uploaded to server with separate upload commands.
- With multi-data transfers, e.g. benchmarking Dropbox testing, different local file names must be used for
each test device. In multi-script it means that you can download the same file with all devices, but you must
write it with different names to the local disk.
- Only one active PEVQ-S connection is supported per PC. Only one active PS connection is allowed while
executing PEVQ streaming. When multiple test handsets are connected to the same PC, a PS connection
with only the test handset executing PEVQ-S testing is allowed.
- If a test handset has Nemo Media Router application installed, it prevents PEVQ-S testing as NMR test
handsets are always online. In such case, to run multiple PEVQ-S connections simultaneously, a dedicated
PC is required with only one NMR test handset connected to the PC.
- 22458: Video MOS is not available when test device has IPv6 address assigned
Facebook testing
- Effective from 1st of August 2018. Facebook have tightened developer account conditions and all developer
accounts need to be re-validated. Submission process is ongoing but the following Facebook operations are
not yet approved:
- Post an image
- Post a video
- The only operation approved currently is the “Get user feed”. This means that operations listed above will
be blocked by Facebook and cannot be tested with Nemo collection tools.
- Currently each app is given an allotment of 200 API calls per user in any given 60-minute window.
Please note that Facebook can change this limit. Please see more details from:
https://developers.facebook.com/docs/graph-api/advanced/rate-limiting
- Custom Facebook test applications offer more flexibilities to test Facebook with drive test tools as
some of the limits seen with normal Facebook apps do not apply, such as number of allowed
postings per hour. Please see the following link for further information:
https://developers.facebook.com/docs/apps
- To create your own Facebook test application, please login to
https://developers.facebook.com/docs/apps/register
- If Facebook benchmarking is done using a commercial laptop, the same user account settings must be used
with all test devices
Instagram testing
- Due to changes in the application login (GDPR policy), Instagram testing cannot be done with Nemo
Outdoor and Nemo Invex II. Issue will be fixed to version 8.3.1.
- Due to changes in the application permission policy and in the application protocol interface (API)
provided by Instagram the following Instagram operations cannot be supported:
- Load user feed
- Call type in the call attempt event (CAA) is written as a voice call, not VoLTE or WLAN IMS voice call when a
call is generated via Nemo Outdoor user interface. This is because the call type is unknown at the time of
the call attempt. Call type in the call connection event (CAC) should be observed.
- When enabling WLAN measurement from Nemo Outdoor, a notification Turning on Wi-Fi will turn off USB
Tethering. Continue? is shown in device UI. WLAN will not be activated before the user responds to the
dialog. This dialog will not affect the functionality, the connection between NMR and Nemo Outdoor stays
active.
VQMon
- Audio and video quality metrics are not reported after system change from cellular to Wi-Fi
- Absolute and relative Video/audio quality MOS DL and UL are not reported
USSD testing:
- USSD testing is not supported with Huawei and Shannon based UEs
- Occasionally FTP UL data throughput values can exceed the maximum value supported by the network.
This is seen at the beginning of data transfers. The root cause is that the operating system can buffer the
data.
- To be able to calculate end-to-end delivery time, SMS testing must be done using the same operator
between two terminals. This is due to the fact that SMS message ID changes from operator to operator.
Troubleshooting Device Connectivity Issues
In general, all power saving options should be disabled and high performance power settings should be used.
Battery stretch should not be used and USB port power saving option should be deselected.
If UAC is set to always notify it might cause issues with data testing. PS connection can be established but data
transfer cannot be done. It is recommended to change the UAC settings to Never notify. This can be done via
User Account Control Settings. If the UAC settings cannot be changed it is highly recommended to start Nemo
Outdoor application with administration rights by right-clicking Nemo Outdoor icon and by selecting Run as
administrator.
Disable antivirus application and Windows firewall. If data transfer still does not work, please do the following:
- Go to Network settings and choose appropriate connection assigned for the device. Go to Connection
properties and check that antivirus NDIS filtering is unchecked.
In case lower data throughputs are received with Nemo Outdoor compared to third-party applications, read this
document for troubleshooting throughput problems with various TCP-based protocols. Please note that the
following applies to PC-based data transfers, not to data transfers made by Nemo Media Router application
running on Android-based smartphone. If you experience low data throughput with Nemo Media Router
application, please see the chapter Low data throughput with Nemo Media Router application.
In case low throughput values are monitored with Nemo Outdoor and also with third-party applications, the
issue can most likely be seen by observing link adaptation parameters.
For example, low average CQI and high MAC-HS 3rd retransmission rate indicate an area of bad coverage or
high interference. Low HS-SCCH usage rate (= high HSDPA DTX percentage ratio) points to capacity, server, or
transmission problems.
In LTE networks, observe physical resource block allocation (PRB) and signal to noise ratio (SNR). PRB affects
throughput directly. Values less than maximum may indicate other users in the cell, a bottleneck in the
transmission network, or not enough data to be sent (application does not need all the available bandwidth). If
data throughputs in LTE are lower than expected, it is recommended to adjust the buffer size via Nemo Outdoor
user interface, for example, to value 1024. It should be noted that buffer size must be adjusted separately for
each protocol (e.g. for FTP and HTTP).
When requested throughput is much higher than the actual measured throughput, it may indicate that there are
other users sharing the radio resources of the cell or some other bottleneck in the network that prevents the
mobile from getting the maximum achievable throughput.
When operating in the dynamic range of link adaptation, average BLER (PDSCH BLER) should be higher than 0,
typically 10-20%, in order to achieve the gain of HARQ retransmission scheme.
Residual BLER after all HARQ retransmissions should be 0%. Higher values indicate that the radio link is about
to drop. Observe the MAC downlink/uplink residual BLER (%) values.
- Disable any firewall and/or antivirus software that could reduce the throughput. Some HSPA USB interfaces
may also install their own software which may affect to window size settings in registry.
- For Nemo Outdoor 6.30 and later versions: Transmit/receive buffer size should not be mixed with the TCP
receive window size which is the global setting. TCP receive window size affects the TCP/ IP layer whereas
transfer buffer size affects the application layer. Transfer buffer size can be adjusted per socket. This means
that the transfer buffer size can be adjusted for each test UE separately. Transfer buffer size can be adjusted
with the FTP, SFTP, HTTP, POP3, SMTP, and IMAP protocols
- When buffer size is not checked from user interface, Nemo Outdoor checks if auto-tuning is on with
Windows 7. If auto-tuning is on, no values are set. Otherwise the static value 64k is used.
- Normally default buffer values are acceptable. But if low data throughputs are still experienced, increasing
the receive/transmit buffer size may increase data throughput.
- In uplink direction, transfer buffer size that is too high can be seen as high data throughput peak at the
beginning of the data session. For example, it is possible that measured data throughput peak is higher than
what the cellular system supports. In this case, decreasing the transfer buffer size in uplink direction will
eliminate high data throughput peaks.
- Make a comparison test between Nemo Outdoor and the connection manager used with the device. When
configuring a device with Nemo Outdoor, only the trace port should be defined. The modem port and dial-
up connection must be left blank. As ports are left blank it is not possible to perform a manual PDP context
activation or data transfer via Nemo Outdoor. However, a script file with data connection commands can be
used. Script files should include only data transfer commands, not Attach/detach or PDP context activation
or deactivation commands. Start a data transfer and observe the application data throughput value. Do the
same test again but this time make a connection using Nemo Outdoor.
Using Wireshark:
1. Check the .pcap file and look at the (non FTP-DATA) TCP traffic in the middle of the transfer.
Window size value tells the current TCP window size used.
Using Nemo Outdoor:
3. Double-click the frame to get detailed frame info. Look at the Tcp tree. Window shows the
current value.
- TCP Window size set to default: n = Value not found from registry. Set to default.
- TCP Auto-Tuning detected. Window size not set. = Windows Vista/7 is using auto-tuning TCP window.
- A measurement file (.nmf) does not save window size info. Packet log and/or debug log is always needed.
Windows 7
Windows 7 does not use static window sizes from the registry. They rely on dynamic window size which is
handled by TCP auto tuning feature. However, if the same registry value that Windows uses is set, Nemo
Outdoor reads it and adjusts the manual window size based on this value. In most cases, the registry has been
edited by a third-party software or a USB mobile interface driver/software. This registry entry can be removed.
If the TCP auto-tuning is disabled Nemo Outdoor will use its default window size 64 KB. Nemo Outdoor 5.40
and newer checks the auto-tuning state and does not change any window sizes if auto-tuning is enabled.
How to check TCP auto-tuning state:
1. Open command prompt by typing “CMD” to ”Search programs and files” field.
2. Type ”netsh interface tcp show global”. Receive Window Auto-Tuning Level shows the
current state.
Please note that administrator rights are required to change auto-tuning settings.
3. Open command prompt by typing “CMD” to ”Search programs and files” field. Right-click and select Run
as administrator.
4. To disable auto-tuning type “netsh interface tcp set global autotuning=disabled”. This limits the TCP
window size to 64KB. However, Nemo Outdoor sets its own default 256KB when auto-tuning is
disabled.
5. To increase the maximum TCP window size that auto-tuning uses, type “netsh interface tcp set global
autotuning=highlyrestricted”.
6. Below are all the values of auto-tuning level with explanations:
- disabled: Uses a fixed value for the TCP receive window. Limits to 64 KB (65535).
- highlyrestricted: Recommended. Allows the receive window to grow beyond its default value, very
conservatively.
- restricted: Recommended. Somewhat restricted growth of the TCP receive window beyond its default
value.
- normal: Default value. Allows the receive window to grow to accommodate most conditions.
- experimental: Allows the receive window to grow to accommodate extreme scenarios (not recommended,
it can degrade performance in common scenarios, only intended for research purposes). It enables receive
window values of over 16 MB.
Selecting Automatic configuration or Proxy settings can cause problems with HTTP browsing testing, such as,
increase the page downloading time. In such a case, automatic/ proxy settings should be disabled. From Nemo
Outdoor 7.7.0 onwards, proxy settings can be enabled.
New Android-based smartphones with Android version 6.0 have battery optimization enabled by default. It will
stop some CPU and network activity operating in the background for Android apps, thus saving battery. Battery
optimization is activated when handset is left idle for a period of time, while unplugged and with the screen off.
Battery saving mode interrupt background activity for Android applications such as Nemo Media Router. E.g.
with data transfers this is seen with limited data throughput values. Battery saving option is disabled by default
for the handsets delivered by Keysight Network Testing. However, in case of low data throughput is
experienced the following settings should be checked and battery optimization should be disabled for all
applications. Please note that settings menu varies depending on handset vendor and model. Step by step
instructions per handset can be found from the device configuration guide.
4. Select Don’t optimize for all apps and then tap Done.
5. Now you're set up.