Accor - P&L Meeting Minutes Novotel Bangka July 2022

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Meeting Monthly P&L Meeting Meeting NO.

07/2022
Novotel Bangka/H-7297 Date 03/08/2022 Time 10:00

Present General Manager: Mr. Golly Lutfi HK: Mr. Hidayat


FBP: Chef Iwan FO: Mr. Ebiem
FBS: Mr. Wahyu Finance: Mr. Goldy
S&M: Ms.Sri Sufarni T&C: Ms. Lili
PMC: Mr. Imam
Absent -
Copy to
N Subject / Action Ownership Target
o Department date

General
1 GM reminded HOD to keep on controlling their department ALL Daily
manning, casual & expense based on business condition.
2 GM reminded team to control saving energy due to 1st ALL Daily
week of August business OTB is still very low. Assign
guest room according to series number so engineering
can close some shaft to save energy.
FBP&FBS
1 GM asked Chef to closely control breakfast cost everyday as Chef Daily
July expenses for breakfast were considerably high.
2 FBM to tracing F&B sales from outsider guest next month FBM ASAP

3 FBM to review F&B promo based on our on-going promotion FBM ASAP

4 Chef to review Breakfast Menu Rotation so the guest will Chef ASAP
not boring. Try to provide Miso Soup as an alternative for
soup rotation.
Finance
1 GM asked finance to look alternative for Minibar’s snack to get Finance ASAP
rid of plastic packaging. Consider to replace soy joy & Mr. P
Peanut with Kit Kat & Pringles
Housekeeping
1 GM reminded EHK that RA p r o d u c t i v i t y still under 28 per RA EHK Daily

2 EHK updated total room saleable now is 214, include rooms on EHK FYI
11th floor
3 GM asked EHK to continue observing and take notes on EHK Daily
specific guest preferences especially our ALL-Members
guest, Repeating Guest, or Long Stay Guest to enable us
to extend personalize service to each of them for their
next stay.
4 To prepare calendar of harvest for P21 together with T&C, for EHK ASAP
the hotel to fully utilize the product and control our expense
S&M
1 GM asked sales team to push the sale of In-balance S&M ASAP
Membership Gym
2 To re-do Arisan Package promo and make it more S&M ASAP
attractive. Sit together with FB Team
3 To have posting in IG and expose hotel’s products, services, or S&M ASAP
activities rather than just banner of promotion or
congratulation announcements.
4 To prepare for a small questioner to survey the awareness S&M ASAP
of local community towards Novotel Bangka and prepare
nice gimmick for respondents.
5 To contact PIC SMKN2 Pangkalan Baru related to their S&M ASAP
inquiry for table manner which was postponed on June.

6 To review pre-wedding package promo to be more S&M ASAP


attractive and worth for the guest.
7 To plan on how to increase number of booking direct as S&M ASAP
OTAs booking has significantly increased over months.
8 To follow up aging of PT. Timah IDR 24.100.000 has been S&M ASAP
60 days & IDR. 11.724.000 has been 90 days.
9 To review minimum bottom rate for event to increase S&M ASAP
revenue as cost of materials has increased lately.

10 To check total room superior sold with Superior rate S&M ASAP
exclude room upgraded room, for us to understand real
demand for Superior Room.
11 To review promo Suite Room Package for weekender, to S&M ASAP
include @TIGE 2 adult & 2 Kids under 12 YO and Disc 15%
in all FB Outlets excel alcoholic beverage
12 To double check total room revenue cancel on July, 2022 S&M ASAP
FO & Spa
1 FB sales at Spa has not reached 80% of number of FOM ASAP
treatment in a month, or minimum 1 FB sales per 1
treatment. FOM to push the therapist
2 To review the schedule of shuttle service from and to the FOM ASAP
airport considering number of flight to the island has not
increased. Reviewing the expense and price for pick-up
service as well.
Engineering
To start working on design & cost for canopy at 3rd fl for CE ASAP
@TIGE, so we still can have event outdoor during rainy
days.
2 To speed up and check the air conditioning plumbing to CE ASAP
Galaxy at basement so we can close the supply and
start the renovation.
3 To replace Kwh meter on the 5th floor as the calculation CE ASAP
is still incorrect.
T&C
1 GM asked T&C to control manning & casual request based T&C Daily
on Priority & urgency and hotel’s business activity, set the
target 0.28 casual/guest of event.
2 GM asked ATCM to raise PR uniform shirt black color for T&C ASAP
housekeeping team to make it more properly.
3 GM asked ATCM to control meal cost in canteen and T&C ASAP
fully utilize the harvest from P22.

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