IT MANAGER

DUTIES
 Manage the day-to-day IT operations.
 Build and manage a multi-disciplinary team that is focused on defining and delivering IT services,
IT infrastructure strategy, architecture, and processes including:
o Network & Telecom connectivity
o Cybersecurity
o Server/App/Database Sys Administration
o Service Desk (end user support)
o Application team
 Provide guidance, coaching team members to ensure alignment with the group’s technology
strategy and policies and to improve technical and soft skills.
 Responsible for the deployment, optimization, and maintenance the systems (e.g.: servers,
databases, network, and other system applications) and recommend improvements.
 Oversee and manage the planning, executing, monitor & control and close technical and
business projects across multiple stakeholders; developing analysis to support process and
project improvements.
 Manage business and technical projects through all phases of initiation, development, and
implementation.
 Work closely with the businesses to understand the technical requirements and formulate the
necessary infrastructure to properly support the growth and maintainability of the various
systems.
 Ensure that IT projects in support of customer needs are delivered in a timely manner and within
a prescribed budget; identify, evaluate, and mitigate the risks affecting any project
 Managing disaster recovery and assessing IT risks.
 Ensure the security and efficiency of the organization’s data and IT infrastructure.
 Develop, manage, and optimize IT policies, regulations, and processes.
 Establish and maintain excellent relationships with vendors and creating cost-efficient contracts.
 Study new technologies and industry trends, acquire education domain knowledge.
 Control budget and report on expenditure.
QUALIFICATION
 Graduate in Computer Science, Information Systems or equivalent.
 Minimum of 2 years’ management
 At least 6 years of experience in IT.
 Proven experience in analysis, implementation, management and evaluation of IT systems and
business applications.
 Knowledgeable on all facets of IT (applications, infrastructure, service desk and website
development)
 Great project management skills, including organization, planning, time management and
prioritization.
 Expert knowledge of IT best practices, policies, and regulations.
 Experience in the cyber security, not only with technology, but also with policies.
 Ability to work with cross-functional, multi-disciplined teams.
 Strong quantitative and analytical skills
 Excellent leadership and, strong and effective communication and interpersonal skills is a must.
 Strong communication skills both in English and Vietnamese.
 Good technical knowledge of cloud technologies (AWS, Azure, GC etc.) is a plus.
 Experience in the education industry is highly preferred.
 Working Place: 15 Trần Cao Vân, Đa Kao, Quận 1, Thành phố Hồ Chí Minh, Việt Nam