CORRIGENDUM dated
15.12.2021
E-tender for For Engagement of A Marketing Cum Survey Agency Of the
“Har-Hith” Retail Expansion
Corporation Limited No. 2021/12/001 dated :- 06.12.2021
Particulars
Name of Bid Issuer
Name of the Engagement
E-tender Publication Date
Pre bid meeting
Corrigendum issued on
Last date & time for submission of
bid
Manual submission of only
additional documents, if required
Date of opening of E-technical bid
Date of opening of E- financial bid
Source of E-tender copy
downloading
Tender Document Fee
Tender Processing fee
Earnest Money Deposit
of
Project for Haryana Agro Industries
Details
HAICL
For Engagement Of A Marketing Cum
Survey Agency Of The “Har-Hith” Retail
Expansion Project For Haryana Agro
Industries Corporation Limited
06-12-2021
13-12-2021
15.12.2021
21-12-2021 till 5:00 pm
22-12-2021 at 1:00 pm
22-12-2021 at 11:00 pm (Bidders to attend in
person or through VC)
23.12.2021 at 03:00 pm
Tender shall be downloaded free of cost from
portal
Rs. 1,000/- (Rupees One Thousand only)
Rs. 1,000/- (Rupees One Thousand only)
DD for EMD of Rs.1,00,000/- (Rs. One lac Only)
Bank Detail of HAICL for NEFT- Haryana Agro
Industries Corporation LTD-Retail
Punjab & Sind Bank, Sector- 5, Panchkula.
A/c No.- 09151100731596 , IFSC- PSIB0000915
 Chapt Content in E-Tender
Sr. Clause Conclusion Action Justification
er Requiring Clarification Sought
No.
Clarification
Advisably audit is
required once in
three months ,
At what frequency However for new
Chapt Audit needs to be store audit has to Because
er 4 – Franchisee Sales done be done within 45 reports will
Amen
1. scope 4.3 Promotion & What kind of days of the store decide the
dment
of Support reports we will opening. further
Work need to submit for Analysis of Report actionables.
this? generated by POS
Software will be
continuous
practice.
The creativity
subject to
Chapt  Any speific CRM the expertise
er 4 – needs to be HAICL will provide of Company.
Social Media Amen
2. scope 4.5 used or we can CRM. Hence,
Support dment
of use our own company
Work should use
their own
content.
 Product
information
need on query
basis who will HAICL will provide
provide the basic content
content of the
same

 (We will also

require
information, and
video clips for
creating
youtube videos.
Yes
Will dept
provide that
Video or
Agency will
arrange the
video by its own
 Will content be
provided by
Yes
Dept.

 (We will require

business
whatsapp
HAICL will provide it.
number for
whatsapp and
sms marketing)
 Will it be
provided by
Dept. Data
(Mobile No &
Email ID) will be Bidder will provide it.
provided by
Dept. for
Haryana
Residents??
 Campaigns will
be best
optimized Bidder will provide it.
regularly
according to
 the
demographics
Will it be
provided by
Dept as content

 HAICL will
provide
 Will dept access to
Chapt provide the API existing POS
Clarified
er 4 – of exisitng POS Application.
E-Commerce based on the
3. scope 4.4 application  API Integration
Application. tender
of running on store cost to be
document
Work for Online borne by
Ordering selected
company.

 Will dept bear

the cost of
All cost to be borne
Google Map or
by Selected company
Agency need to
bear
 Customer to The system or App will
Virtual Store detect the current
management location and will show
will be based on the nearby stores
customer based upon Google
addresses location.
 Integration of
Courier /
delivery
Customer will pick the
platform is
order from nearest
required , so
store
how many
platforms will be
required
 Mobile
application will Mobile application will
be available for be available for both.
Android and iOS
 Payment
gateways for
application will Payment gateways is
be provided not a part of current
store wise or Scope, However, if
one and then it selected company
will be want to provide they
transferred to may provide at its
Each store own cost.
owner

 Accounting of
orders and
stores deliveries
will be tracked It will be a part of
in eCommerce eCommerce Platform.
Platform or will
be outside it

 who will bear

the cost of
logistics i.e
home delivery
Customer will pick the
to consumer
order from nearest
from Harhith
store.
Store either by
buyer/seller

 As in Financial HAICL will pay one

 Bid its asking to time cost only.
submit One-time
Cost what will
be support
model for this
platform
The average
financial turnover
of the bidder in last
three financial
years should not be
less than Rs. 5 Cr. in
last three financial
years (FY 2017-18,
2018-19, 2019-20).
The average
turnover for three
years should be
considered at
Rs.1.00 crore in last
three financial
Chapt years (FY 2018-19,
er 6 – 2019-20, 2020-21).
Eligibili As The bidder is
ty expected to
Criteri have executed
a, similar works of
Techni average value Rs.
The average turnover
4. cal 25 lacs. Or more in Approval
for three years should
and last three financial from The
be considered at Amen
financi years, so keeping Competent
Rs.1.00 crore in last dment
al turnover to Rs.5.00 Authority is
three financial years
capab crore the firms Required
(FY 2018-19, 2019-20,
ility of which are
2020-21).
bidder otherwise eligible
s and have expertise
will not be able to
participate,
besides the focus
on the quality,
competence and
experience. Further
since the audited
balance sheet of
the FY till 2020-21 is
also submitted by
all professional
firms, so the three
years should be
counted as 2018-
20, 2019-20, 2020-21
The participating
agency/firm should The participating
not be blacklisted agency/firm should not In order to
/debarred by any be blacklisted /debarred avoid any
Govt. or semi Govt. by any Govt. or semi inconvenien
Amen
The agency shall Govt. The agency shall ce to HAICL
dment
specifically mention specifically mention the clause
about any litigation about any litigation may be
presently going on presently going on with added.
with any any department.
department.
Page Bidder must have Bidder must have Bidder must have The clause
number executed POS based executed POS based executed POS based may be
retail store added since
27 retails Store retails Store Amen
Management Project we are
under Management project Management project dment
more than Rs. 50 Lakhs looking for
6.2 Yearly more than Rs.50.00 more than Rs.25 lacs experience
Technic lacs to be modified in POS Based
 al Bid to Rs.30 lacs retail store
Qualifi which is very
cation rare hence
project cost
may be
reduced
from Rs.50.00
Point
Lacs to Rs.30
number
lacs
2,
Bidder must have
Bidder must have experience of Bidder must have It will
experience of working with experience of working increase the
Point working with Government/ Private participation
with Government/
Amen of
number Government in Retail sector in Private Retail sector in
dment companies
3 implementing implementing implementing similar for
similar work as per similar work as per work as per the scope competitive
the scope the scope price.

Since scope
 Joint of work
venture/consortium relates to
Whether Joint bidding is allowed. different
venture/consortium  Turnover will be domains like
bidding is allowed: considered of the Marketing, IT,
Since the specific main bidder. and E-
expertise required  Combined Commerce.
New vis-à-vis and the Experience of the Amen A single
5.
Query commencement companies will be dment company
time is short, so it is considered. might not
requested to allow  Not more than 3 have
Joint venture/ Companies are expertise in
consortium biddin allowed for Joint all these
g venture/consortium areas so the
bidding. consortium
may be
allowed.
25% growth in likes
and shares on
social media is not
a practically This can be
achievable target. This can be mutually mutually
New Amen
6. As per data, more agreed while agreed while
Query dment
than 5% organic signing the SLA signing the
growth is not SLA
possible. You may
kindly change it to
the realistic target.
Approx. 2000-
Since a lot of
2500 franchisees
dependenci
need to be
es are there
New onboarded. Is Amen
7. Ideally in 12-16 months so it is difficult
Query there any period dment
to give a
within which it
timeline,
needs to be
completed?