SECOND QUARTER S.Y.

2020 – 2021
Summative Test
TLE- Grade 9 (AGRICULTURE)

NAME:________________________________ DATE:_________________ SCORE:_______

I.MULTIPLE CHOICE.
Read the questions carefully. ENCIRCLE the letter of the correct answer.

1.This is one of the tips on giving directions by giving all the details. Provide any background to help that
person better understand the task at hand.
A. Provide context and be specific B. Ask politely rather than barking orders
C. Resist any urge to micromanage D. Offer the other person the opportunity to ask questions

2. This is one of the tips on giving directions the tone of voice can change everything, especially when
telling someone what to do. Speak at a reasonable volume and use kind, respectful words. Try to avoid
negative language and don’t forget to say “please.”
A. Provide context and be specific B. Ask politely rather than barking orders
C. Resist any urge to micromanage D. Offer the other person the opportunity to ask questions

3. This is one of the tips on giving directions, you should not feel the need to oversee or micromanage.
Instill faith in your task-doer by letting him do things without you to the best of his ability.
A. Provide context and be specific B. Ask politely rather than barking orders
C. Resist any urge to micromanage D. Offer the other person the opportunity to ask questions

4. This is one of the tips on giving directions that whenever the one receiving the task is unsure, it’s
important that you allow him time to ask questions. The better he understands what to do, the greater
chance for a successful outcome.
A. Provide context and be specific B. Ask politely rather than barking orders
C. Resist any urge to micromanage D. offer the other person the opportunity to ask questions

5. This is one of the tips on taking directions and fulfilling tasks that you should
visually think about what's being said and maybe even repeat it in your head.
A. Take notes B. Actively listen C. Ask questions D. Respond with a good attitude

II.TRUE OR FALSE.
Write the word TRUE if the statement is correct and FALSE if the statement is wrong.

______ 1. Check things off as you go to make sure you don’t miss anything. Then when you’re done, be
sure to review your work.
______ 2. Try to listen intently, not just hear.
______ 3. Speak at a reasonable volume and use kind, respectful words. Try to avoid negative language
and don’t forget to say “please.”
______4. If you give directions properly, you should feel the need to oversee or micromanage
______5. Positive communication and listening are essential when giving and taking instructions. For
some jobs, following step.
______6. Don’t fool around. “Horseplay” is one of the biggest causes of injuries on the job and it may be
grounds for dismissal.
______7. Work while under the influence of drugs or alcohol, as you are a hazard to yourself and your
co-workers.
______8. Pay particular attention to moving objects, such as equipment, dollies, mixers, and slicers.
______9. Do not run in the work areas.
______10. Stay completely alert on the job.
______11. Avoid back strain by lifting properly.
______12. Safety is everybody’s concern.
______13. Accidents occur in many ways but never be traced back
______14. It is required to adopt workplace safety procedures.
______15.In lifting of objects use the weight of your arms.
______16. Follow all established procedures and perform job duties as you’ve been trained.
______17. Be cautious and plan ahead. Think about what could go wrong and pay close attention to what
you’re doing while you work.
______18. Always use required PPE—and inspect it carefully before each use to make sure it’s safe to
use. Replace worn out or damage PPE; it won’t provide adequate protection.
______19. Make sure all containers are properly labeled and that the material is contained in an
appropriate container. Don’t use any material not contained or labeled properly. Report any damaged
containers or illegible
______20. Read labels and the material safety data sheet (MSDS) before using any material to make sure
you understand hazards and precautions.
______21. Use all materials solely for their intended purpose. Don’t, for example, use solvents to clean
your hands, or gasoline to wipe down equipment.
______22. Eat or drink while handling any materials, and if your hands are contaminated, don’t use
cosmetics or handle contact lenses.
______23. Read the labels and refer to MSDSs to identify properties and hazards of chemical products
and materials.
______24. Store all materials properly, separate compatibles, and store in ventilated, dry, cool areas.
______25. Keep you and your work area clean. After handling any material, wash thoroughly with soap
and water. Clean work surfaces once a week.

III.MATCHING TYPE
Match Column A with Column B and write the letter of your answer on the space provided.

COLUMN A COLUMN B
___ 1. Be careful about interrupting others, A. Beware of interrupting
particularly your customers. They'll be B. Listen actively
especially upset if, while they're explaining C. Be careful of misinterpreted words
a problem, you interrupt them and start and phrases
offering a solution D. Be sensitive to differences in
___ 2. Asking a negative question creates technical knowledge
confusion. It's clearer if you phrase the E. Avoid negative questions
question positively. F. Keep the customer informed
___ 3. Be involved with and react to what G. Use analogies to explain technical
the other person is saying, either via a nod, concepts
or an "I see," or a paraphrase of the other H. Use positive instead of negative
person's statements. You'll strengthen your statements
own understanding and make a better I. Anticipate customer objections and
impression. questions
___ 4. Be careful that you don't make two J. Remember that technical problems
opposite mistakes: either talking over their involve emotional reactions
head or talking down to them. Keep your
eyes on customers when you talk to them
and be alert to cues indicating that they don't
understand. Ask them whether they
understand what you're saying.
___ 5. Instead of saying, "I can't help you
unless you log off," consider saying, "Please
log off so that I can help you." Your
statements often will be easier to understand
as well.
___ 6. A good way to explain a technical
idea is to use an analogy.
___ 7. Keep in mind that they'll almost
always have an emotional reaction as well.
Those emotions can range from simple
annoyance to outright panic, depending on
the importance of the document and the time
element involved.
___ 8. Try to anticipate the objections your
customers will have to your message and
address those objections.
___ 9. Sometimes we say something with
innocent intent, but the other person
misinterprets it.
___ 10. Keep them informed of
developments involving them, particularly
with regard to technical problems and
outages. In particular, keep them apprised
even if nothing is going on.