PGP13069 - Sec (B)

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Decision Sheet

Summary

 Nitish received both his BTech and MTech degrees from IIT Madras and worked for Infosys for
two years.
 Nitish afterward completed his MBA at XLRI Jamshedpur.
 Following his MBA, Nitish began working for a tiny consulting business in Jamshedpur at a lesser
income than he was making at Infosys.
 After two years, he felt his creativity and learning curve had stagnated and he wanted to move
on to a new firm.
 Through his friend Arvind, Nitish was able to attend a job interview at Solutions Unlimited.
 During the interview, Nitish and Meena, the operations officer, got into an argument about
matters pertaining to salary.
 In order to renegotiate with Nitish, Mr. Kapoor became involved in the situation. Meena became
personally angry with Nitish as a result, and she sought to ruin his reputation.

Character Analysis

Nitesh

 An internal center of control is a trait of Nitesh. He thinks his diligence will enable him to exert
control over the circumstance.
 He did not take into account circumstances and outside factors. He has a high sense of self since
he views his labor of love as his unique selling point.
 Them is hardly an exaggeration to describe him as meek given that he withholds his
accomplishments unless the circumstance specifically calls for it.
 Nitesh, however, has a deep-seated need for affiliation and more success.

Meena

 Meena suffers from neuroticism, which causes her to have unfavorable feelings.
 She misunderstood Nitesh's perspective and assumed that his personality was the product of his
prior experiences.
 Based on their initial interaction, she formed an idea of Nitesh that led to a negative view of
him.

Problem Identification

 Ineffective lines of communication


 Cluttered organizational structure leading to a muddled understanding of one’s roles and
responsibilities
 Regional prejudice towards Nitesh
 Meena’s Neurotic might have influenced her judgement
 Both Meena and Alagu were jealous of Nitesh
 The organization measured up poorly in terms of interpersonal skills and people management

Prescription

 Develop and communicate a clear and unambiguous HR and recruit policy in order to avoid
confusion
 A proper HR department must be constituted in order to enforce order in terms of people
management
 The Organization must conduct personality development programs to inculcate good behavior
and groom their employees
 Implement an effective system of conflict management

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