Mustafa Tahir

Somerset,NJ
mustafa_tahir@live.com
+1 (908) 9529061

EDUCATION

University of London (London School of Economics and Political Science) August 2016
International Program, Singapore
Bachelor of Business

Overseas Family School, Singapore (International School) June 2012

International Baccalaureate (IB) Diploma

RELEVANT EXPERIENCE

Guardian Life Insurance Company of America May 2018 – Present

Business Analyst

• Analyze existing Varonis DatAdvantage statistics to identify potential data owners to redefine entitlements, restrict access
to sensitive data (HIPAA, PHI, SSN etc) and establish intended security safeguards while at the same time ensuring audit
compliance in an Agile environment.
• Establish and update metrics on a weekly basis to reflect and ensure progress of Unstructured Data Project.
• Process access control change requests, such as addition, modification, and deletion of user and group accounts while at
the same time transitioning the user provisioning process from Service Now to SailPoint.
• Provide support to end users to identify and troubleshoot any access related issues
• Review and refine on a continual basis the existing work processes to improve project efficiency
• Perform routine BAU audits and aided in conducting an annual audit of existing secondary IDs to ensure appropriateness
of existing usage

ProCheck Pvt. Ltd December 2016 – January 2018

Pre-Sales and Business Analyst

ProCheck provides regulatory compliance, supply chain automation, and data analytics solutions to the pharmaceutical industry.

Business Analytics
• Utilized Tableau dashboards to create custom reports that present visualizations including heat maps, histograms, charts,
plots, bars and other measures for the clients to demonstrate benefits and effectiveness of ProCheck’s services.
• Integrated monthly and weekly Excel data reports into Tableau workbooks and dashboards. Used these dashboards to
create filters on the data available for MIS reporting.
• Cleaned up unstructured company collected data using Excel and removed irregularities to make it easier to understand
and usable in Tableau.
• Interpreted the collected data, drew conclusions based on the clients’ requirements and brainstormed the process through
which the visualizations would be created.
• Defined additional data collection needs by using statistical methods such as carefully constructed surveys,
questionnaires, phone-based interviews and focus groups, and tailored it to specific data collection requirements.
• Optimized customer data collection and report generation procedures for clients on a monthly basis to meet their
information needs.
• Provided support and troubleshooting to resolve client issues and ensure client satisfaction by collaborating with vendors
and technology partners.
• Led implementation of under-utilized Zoho CRM solution with user personalization, increased CRM utilization as well
as performance visibility.

Marketing and Business Development

• Formulated business development proposals while also enhancing quality and presentation as per client needs.
• Developed and executed email and phone-based marketing campaigns to generate leads from pharmaceuticals.
• Measured marketing campaign effectiveness by utilizing Mailchimp analytics and devised a strategy to monitor lead
generation through phone marketing campaigns.
• Wrote whitepapers and produced other marketing collateral such as press releases, brochures and press kits to educate
and inform the pharmaceutical industry and press about government regulatory mandates and solutions offered by
ProCheck for compliance.
• Devised customized client presentations as per their business requirements.
• Regularly prepared and sent out grant applications to acquire funding essential for business innovation.
 Operations and HR
• Managed operations such as invoicing, purchase orders, and shipping processes and standardized these procedures to
improve operational efficiency.
• Conducted recruitment and new employee induction, which involved interviews, developing job descriptions, and
managing on-boarding and training.

IBM Global Business Services June 2015 – August 2015

Marketing Intern
• Conducted pre-marketing campaign calls to current and potential clients to introduce Bluemix, IBM’s newly launched
cloud Platform as a Service (PaaS) offering.
• Planned and organized a corporate event for the signing of an agreement between IBM and Euronet, a key business
partner.
• Made introductory relationship building calls to senior executives (CTO, COO, VP) of clients to introduce Softlayer,
IBM's newly acquired cloud Infrastructure as a Service (IaaS) offering.
• Assisted in formulation and preparation of corporate press releases on IBM's strategic partnership agreements.
• Researched and conducted client calls to develop and update customer database for marketing communications.
• Inducted and trained new marketing interns on key assignments and general office orientation.
• Attended business meetings and conference calls on product introduction and marketing planning to gain practical insight.
• Carried out extensive research using IBM's intranet to gain personal insights on IBM's offerings and solutions.

Global Channel Pte Ltd Fall 2013 – Spring 2014

Communication/Data Intern

• Helped organize the first Urdu/Hindi literary event (International Festival of Poetry) in Singapore
• Prepared and reviewed budgets for sponsors and partners
• Assisted in designing company advertisements on social media platforms and managed reservation system

ADDITIONAL PROFESSIONAL COURSES

Agile with Atlassian Jira course June 2019

Currently enrolled in Agile with Atlassian Jira course awarded by Atlassian (via Coursera)

Essential Design Principles for Tableau course June 2019

Currently enrolled in Essential Design Principles for Tableau course awarded by University of California Davis (via Coursera)

Data Visualization with Tableau course February 2018

Successfully completed Data Visualization program awarded by University of California, Davis (via Coursera)

Problem Solving with Advanced Excel course January 2018

Successfully completed Problem Solving with Excel program awarded by PWC LLP, New York (via Coursera)

Data Driven Decision Making course October 2016

Successfully completed Data Driven Decision Making program awarded by PWC LLP, New York (via Coursera)

Introduction to Big Data course September 2016

Successfully completed Introduction to Big Data program awarded by the University of California, San Diego (via Coursera)

Marketing in a Digital World course Summer 2016

Successfully completed Marketing in a Digital World program awarded by the University of Illinois (via Coursera)

Marketing Analytics course Summer 2016

Successfully completed Marketing Analytics program awarded by University of Virginia (via Coursera)

SKILLS

• Software: Tableau, Zoho CRM, Sales Force CRM, Alteryx, MailChimp, WordPress, Photoshop, Audacity,
Avidemux, InDesign, Asana, Slack, Atlassian, Varonis DatAdvantage, Windows Powershell Active Directory
• Business: Microsoft Word, Excel, PowerPoint
• Language: Fluent English, Proficient Urdu, Conversational Hindi, Elementary Mandarin, Spanish and French