Les Clefs d’Or #YourKeyToEverything To whom it may concern, Masters degree and hi this internship with us. was extremely useful when dealing with guests of different nationalities. as the Royal Mansour, Marrakech and Mandarin Oriental Doha, Qatar. to maintain the Hotel’s positive reputation on on-line platforms such as TripAdvisor etc. Sincerely. MEHDI GHAGHDA venue mance Mou TEL 2120952438 0, MARRAKECH 40900 - MOR Fa eas 7840 2 MORAG OAR SAPO CORANCHOTE MA oy SAMO EGRANONOTE Abdelilah Aarous worked at this hotel, The Savoy Grande Hotel Marrakech, from 2015 until the beginning of the pandemic when all Hotels were closed. For the past 2 years he has been also studying for a inal research paper required an Internship, This Hotel agreed that he could undertake acted as Mr Aarous’ Supervisor during his internship and became aware of how his Research Project could be of benefit to this Hotel. He worked very hard to obtain all the information he needed to complete his rch Project. His very good observational skills gave him the opportunity to collect the usefal information He showed excellent interpersonal skills and is a very good communicator with people ~ gues colleagues, management. He undertook many roles — concierge, bellboy, driver. security. He was very dependable, always on time and would work extra hours when needed. His knowledge of different languages As part of the Clels D’Or organisation I have personally recommended Mr Aarous to other Hotels such We are eager to read the final version of his research and his suggestions/solutions he has put forward