Service / Training Manual: Chassis

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HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

SERVICE / TRAINING MANUAL


AZ2-F Chassis
ORIGINAL MANUAL ISSUE DATE: 10/2011 Segment: 2b-1

Version Date Subject


1.0 10/14/2011 Original manual release date.

LCD Digital Color TV

9-883-871-01
Self Diagnosis
Supported model

SERVICE / TRAINING MANUAL


AZ2-F Chassis
Segment: 2b-1

XBR-65HX925
LCD Digital Color TV

9-883-871-01
MODEL LIST
MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION
XBR-65HX925 RM-YD058 BRAZIL

9-883-871-01
TABLE OF CONTENTS
Section 1 - Safety and Features.................................................1 Section 2 - Software Requirements.........................................16
Warnings and Cautions...............................................................1 Overview...................................................................................16
Handling the LVDS FFC Connector............................................3 Software Updates for Customers..............................................16
Disconnecting the LVDS FFC Connector..................................... 3 Software Updates for Servicers................................................17
Connecting the LVDS FFC Connector......................................... 4 Software Update Responsibility................................................. 18
Special Handling Instructions When Checking the Software Version.................................................. 18
Replacing the LCD Panel Assembly......................................5 Examples of Software Correctable Symptoms........................... 18
Safety-Related Warnings............................................................6
Section 3 - Chassis Overview...................................................19
Safety Check-Out........................................................................7
Overview...................................................................................19
Self Diagnosis Function..............................................................9
Overall Circuit Description.........................................................20
Overview...................................................................................10
Main Board................................................................................20
Features....................................................................................10
Tuner.......................................................................................... 20
See It All in 3D............................................................................ 10
X-Reality Processor.................................................................... 20
Dynamic Edge LED Backlight.................................................... 10
Audio Amplifier........................................................................... 20
X-Reality™ PRO Engine............................................................ 10
Temperature Sensor................................................................... 20
Motionflow ™ XR 480 ................................................................ 10
Power Supply Board.................................................................21
Internet Streaming & Connectivity...............................................11
G11 Board.................................................................................. 21
Presence Sensor.........................................................................11
G12 Board.................................................................................. 21
Ambient Sensor...........................................................................11
3D IR Emitter Board..................................................................21
Navigation Made Easy................................................................11
Faster Start-Up............................................................................11
Wireless LAN Card....................................................................21
USB Photos, Videos & Music..................................................... 12 Switch Unit................................................................................21
Deep Black Panel....................................................................... 12 IR Board....................................................................................22
BRAVIA® Sync™ Compatible.................................................... 12 Camera Module.........................................................................22
Specifications............................................................................13 LCD Panel Assembly................................................................22
TCON Board............................................................................... 22
LED Drive Board........................................................................ 22

XBR-65HX925 i
TABLE OF CONTENTS
Diagrams...................................................................................23 Horizontal and Vertical Frames, HLT2 Board and
Block Diagrams.......................................................................... 23 LCD Panel Removal............................................................44
Connector Diagram.................................................................... 25 Cleaning the LCD Panel............................................................. 44
Screws......................................................................................45
Section 4 - Troubleshooting......................................................27
Connectors................................................................................45
Overview...................................................................................27
Accessories and Packaging......................................................46
Updating the Software................................................................ 27
Miscellaneous...........................................................................46
Triage Chart..............................................................................28
Optional Accessories.................................................................46
Protection Shutdown.................................................................29
Remote Commander.................................................................46
Standby LED Flash Count.......................................................... 29
Wire Dressing............................................................................47
Diagnostic Code Descriptions...................................................31
Viewing the Self Check Diagnostic History................................ 32 Section 7 - Service Adjustments..............................................48
Overview...................................................................................48
Section 5 - Flow Charts and Diagrams....................................33
Updating the Software...............................................................48
Overview...................................................................................33
Accessing Service Adjustment Mode........................................48
No Power.................................................................................... 34
Viewing or Changing Service Data............................................. 49
Standby LED Blinking................................................................. 36
No Picture................................................................................... 37
Updating Service Adjustment Data When
Replacing the Main Board...................................................50
No 3D Viewing............................................................................ 39
Selecting the Segment Code...................................................... 50
Section 6 - Disassembly/Part Number Information................40 Selecting the Destination............................................................ 51
Table-Top Stand Assembly Removal.........................................40 Selecting the Model Name......................................................... 52
Rear Cover Removal.................................................................41 Selecting the BU Trans............................................................... 53
Switch Unit, Speakers and Wireless LAN Card Removal.........42 Adding the Serial Number
BATV (Main) Board and G11/G12 (Power Supply) After Replacing the Main Board..........................................54
Board Removal....................................................................43 Verifying the Model ID and Product ID....................................... 56

XBR-65HX925 ii
TABLE OF CONTENTS
Updating Service Adjustment Data
When Replacing the LCD Panel..........................................57
Copying the BU Trans Data........................................................ 57
Verifying the Model ID and Product ID....................................... 58
Resetting the Panel Operation Time.......................................... 59
Optional Adjustments................................................................60
Setting White Balance Adjustments........................................... 60
Resetting the TV to Factory Condition......................................62
Resetting the TV to Factory Condition Using Service Mode...... 62

Appendix A - Removing the Rear Cover................................ A-1


Rear Cover Caution................................................................ A-1
Removing the Power Cord from the Rear Cover.................... A-2

Appendix B - 8 Blink Error Code............................................ B-1

Appendix C - Setup Guide....................................................... C-1

XBR-65HX925 iii
SECTION 1 - SAFETY AND FEATURES
WARNINGS AND CAUTIONS
CAUTION
These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other
than that contained in the operating instructions unless you are qualified to do so.
CARRYING THE TV
• Disconnect all cables when carrying the TV.
• Carry the TV with the adequate number of people; larger size TVs require two or more people.
• Correct hand placement while carrying the TV is very important for safety and to avoid damage.

WARNING!!
An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis. The chassis of this receiver is
directly connected to the AC power line.
! SAFETY-RELATED COMPONENT WARNING!!
Components identified by shading and ! mark on the exploded views are critical for safe operation.
Replace all components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. It is essential
that all critical parts be replaced only with the part number specified in this manual to prevent electric shock, fire, or other hazard.
Circuit adjustments that are critical for safe operation are identified in this manual.
Follow these procedures whenever critical components are replaced or improper operation is suspected.
NOTE: Do not modify the original design without obtaining written permission from the manufacturer or you will void the original parts and labor
guarantee.

XBR-65HX925 1
SECTION 1 - SAFETY AND FEATURES
CAUTION
W Do Not use paper towels, any type of abrasive pad, rags, rubber or vinyl materials to clean the screen. Using these materials could easily
scratch the screen which may result in permanent damage.
W Do Not use any cleaning product containing alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, ammonia,
benzene, thinner or insecticide. Using any of these harsh cleaners may result in permanent damage to the screen.
W Do Not spray water or detergent directly onto the TV screen . If liquid drips into the bottom of the screen it may cause a failure.

CLEANING THE LCD PANEL


CAUTION: When cleaning the TV, be sure to unplug the power cord to avoid any chance of electric shock.
Clean the cabinet of the TV with a dry soft cloth.
Wipe the LCD screen gently with a soft cloth.
R Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water.
R If using a chemically pretreated cloth, please follow the instruction provided on the package.
R Never use strong solvents such as a thinner, alcohol or benzine for cleaning.
R Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation.

XBR-65HX925 2
SECTION 1 - SAFETY AND FEATURES

HANDLING THE LVDS FFC CONNECTOR


Several 2011 Models use a LVDS FFC Connector from the main board to the TCON Board. There are the three different
types of connectors that are used. Refer to the following instructions when disconnecting and connecting these connectors.

DISCONNECTING THE LVDS FFC CONNECTOR


CAUTION:
Use caution when you connecting or removing the LVDS FFC Connector.
1. Gently press down on the release tabs of the connector slot.
DO NOT remove the connector by the reinforcement tab only.
2. Holding onto the entire LVDS FFC Connector, pull out the connector while continuing to hold down the release tabs of the
connector slot.

Correct Incorrect
Main Board

Main Board
Press down
Reinforcement
䐠 Tab

䐠 Reinforcement
Tab 䐠 Reinforcement Press down
Tab

Main Board
Press down

Connector Type 1 Connector Type 2 Connector Type 3

XBR-65HX925 3
SECTION 1 - SAFETY AND FEATURES
CONNECTING THE LVDS FFC CONNECTOR
CAUTION:
The LVDS FFC Connector can be inserted into the Main Board upside down. If it is inserted upside down, the pins on the
LVDS FFC Connector will short-circuit and damage the board.

1. Holding onto the entire LVDS FFC Connector, insert the LVDS FFC Connector into the connector slot.

Inserted Correctly Inserted Incorrectly

Main Board

Main Board
Main Board

Reinforcement
Tab

Reinforcement
Reinforcement Tab
Tab


Connector Type 1 Connector Type 2 Connector Type 3

XBR-65HX925 4
SECTION 1 - SAFETY AND FEATURES

SPECIAL HANDLING INSTRUCTIONS WHEN REPLACING THE LCD PANEL ASSEMBLY


Use the following precautionary guidelines when handling the LCD Panel Assembly to avoid material degradation or screen coating
degradation, and ensure that dust, dirt, or fingerprints are not left between the glass and the LCD Panel Assembly.
1. After removing the boards and connectors, note where the frame is on the panel. (Figure 1)
2. Lift the LCD Panel Assembly by holding the top and bottom of the panel approximately 200mm from the edge with
your palms on the back of the panel. (Figure 2)
CAUTION: Lifting or holding the panel at the corners may damage the panel.
3. Use the same method when taking the replacement panel out of the carton. (Figure 3)


Figure 1 Figure 2 Figure 3
CAUTION: DO NOT lift the LCD Panel by holding the short side of the panel or by placing your palms on the front glass (Figures 4 & 5)


Figure 4 Figure 5
XBR-65HX925 5
SECTION 1 - SAFETY AND FEATURES

SAFETY-RELATED WARNINGS

USE CAUTION WHEN HANDLING THE LCD PANEL


When repairing the LCD panel, be sure you are grounded by using a wrist band.
When installing the LCD panel on a wall, the LCD panel must be secured using the 4 mounting holes on the rear cover.
1. Do not press on the panel or frame edge to avoid the risk of electric shock.
2. Do not scratch or press on the panel with any sharp objects.
3. Do not leave the module in high temperatures or in areas of high humidity for an extended period of time.
4. Do not expose the LCD panel to direct sunlight.
5. Avoid contact with water. It may cause a short circuit within the module.
6. Disconnect the AC power when replacing the backlight or inverter circuit.
(High voltage occurs at the inverter circuit at 650Vrms.)
7. Always clean the LCD panel with a soft cloth material.
8. Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short.
9. Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).
10. During the repair, DO NOT leave the Power On for more than 1 hour while the TV is face down on a cloth.

XBR-65HX925 6
SECTION 1 - SAFETY AND FEATURES

SAFETY CHECK-OUT

After correcting the original service problem, perform the following safety checks before releasing the set to the customer:
1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder
splashes and bridges.
2. Check the interboard wiring to ensure that no wires are “pinched” or touching high-wattage resistors.
3. Check that all control knobs, shields, covers, ground straps, and mounting hardware have been replaced. Be absolutely
certain that you have replaced all the insulators.
4. Look for unauthorized replacement parts, particularly transistors, that were installed during a previous repair. Point them out
to the customer and recommend their replacement.
5. Look for parts which, though functioning, show obvious signs of deterioration. Point them out to the customer and
recommend their replacement.
6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer.
7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage.
Check leakage as described below.

XBR-65HX925 7
SECTION 1 - SAFETY AND FEATURES

LEAKAGE TEST To Exposed Metal


The AC leakage from any exposed metal part to earth ground and from all exposed Parts on Set
metal parts to any exposed metal part having a return to chassis, must not exceed
0.5 mA(500 microamperes). Leakage current can be measured by any one of three
methods.

AC
1. A commercial leakage tester, such as the Simpson 229 or RCA 0.15 µF Voltmeter
(0.75V)
WT-540A. Follow the manufacturers’ instructions to use these
instructions.
2. A battery-operated AC milliampmeter. The Data Precision 245 digital
multimeter is suitable for this job.
Earth Ground
3. Measuring the voltage drop across a resistor by means of a VOM
or battery-operated AC voltmeter. The “limit” indication is 0.75 V, so
analog meters must have an accurate low voltage scale.
Figure A. Using an AC voltmeter to check AC leakage.
The Simpson’s 250 and Sanwa SH-63TRD are examples of
passive VOMs that are suitable. Nearly all battery-operated digital
multimeters that have a 2 VAC range are suitable (see Figure A).

HOW TO FIND A GOOD EARTH GROUND


The cover-plate retaining screw on most AC outlet boxes is at earth ground. Verify
the AC outlet box retaining screw ground by connecting a 60-to 100-watt trouble-
light (not a neon lamp) between the hot side of the receptacle and the retaining Trouble Light
screw. Try both slots, if necessary, to locate the hot side on the line; the lamp should
AC Outlet Box
light at normal brilliance if the screw is at ground potential (see Figure B).

Figure B. Checking for earth ground.

XBR-65HX925 8
Self Diagnosis
Supported model SECTION 1 - SAFETY AND FEATURES

SELF DIAGNOSIS FUNCTION


The TVs in this manual contain a self-diagnostic function. If an error occurs, the standby LED will automatically begin to flash. The number of
times the LED flashes translates to a probable source of the problem. A definition of the standby LED flash indicator is listed in the Operating
Instruction manual for the user’s reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal
past problems and how often these problems occur.
For complete information, refer to “Section 4 - Troubleshooting” on page 27.

XBR-65HX925 9
SECTION 1 - SAFETY AND FEATURES

OVERVIEW FEATURES
The AZ2-F chassis is one of several designs for the 2011 model line Several new features are introduced in this chassis model lineup
of Sony Bravia® LCD televisions. This manual covers the following along with some carryovers from the previous year.
models:
XBR-65HX925 SEE IT ALL IN 3D
Enjoy incredible depth and a sharp, Full HD 1080p picture from
the leader in 3D technology. Plus easy set up with built-in 3D sync
transmitter. (3D Active Glasses required, sold separately).

DYNAMIC EDGE LED BACKLIGHT


Experience enhanced picture quality and contrast with local
dimming technology. It sharpens image contrast giving an amazingly
crisp picture you can see. The backlight system allows for a more
environmentally friendly television than traditional CCFL-tube TVs.

X-REALITY™ PRO ENGINE


Enjoy Sony’s best picture experience no matter what you’re watching.
Sony’s X-Reality PRO engine brings out incredible detail through
multi-frame, pixel-by-pixel analysis of each scene. You will see
optimal color, contrast and sharpness including in low resolution web
videos.

MOTIONFLOW ™ XR 480
Experience motion clarity from the combination of LED backlighting
and high frame-rate technology. See smooth motion during fast
action movies and sports. Sony’s Motionflow XR 480 technology
reduces blur caused by quick camera movements, enhances image
sharpness, and overall creates a clearer picture.

XBR-65HX925 10
SECTION 1 - SAFETY AND FEATURES
INTERNET STREAMING & CONNECTIVITY PRESENCE SENSOR
Internet Streaming & Widgets: Internet favorites now streaming Save energy when you’re not around. The television’s built-in motion
on your television. In addition to Qriocity™, watch hit movies with sensor has the ability to scan the room and detect movement. If the
Netflix®, popular TV shows on Hulu Plus™ or user-generated video on sensor detects no movement it automatically turns off the picture
YouTube™. You can even listen to personalized music on Pandora®. leaving only sound. After more time and no movement, the TV turns
Enjoy the widest selection of internet content at your fingertips. And itself off minimizing any unnecessary power draw.
with Internet Widgets, you can access news headlines, weather
updates, or play games while you watch TV.1
AMBIENT SENSOR
Skype™ Ready: Easily connect to family and friends live on your
Incredible picture in any lighting. The built-in Ambient Sensor
HDTV wherever they are with Skype! Enjoy free high definition
automatically adjusts the TV’s color and brightness based on the
Skype-to–Skype video calls from the comfort of your living room.
room’s lighting conditions giving you a natural looking picture.
Simply attach the Sony® compact microphone/camera (required,
sold separately) and see your friends on the big screen – it’s unlike
any experience you could get on a PC.2 NAVIGATION MADE EASY
Integrated Wi-Fi®:Conveniently stream entertainment straight from Enjoy an easy-to-use menu that allows you to navigate additional
the Internet and from your home network using the built-in Wi-Fi®.1 content or adjust the picture settings while watching your favorite
program.
DLNA® Streaming: Access and share photos, videos and music on
your TV by streaming them from compatible DLNA® device like your
PC or Playstation®3 system.3 FASTER START-UP
Quick Start & Viewing feature enables this Sony television to go from
‘OFF’ to ‘ON’ 2-3 times faster than previous Sony televisions.

1. Broadband speed of at least 2.5 Mbps recommended (10 Mbps for HD content). Video quality
varies. Content provided is subject to change. Premium content may require additional
fees or a subscription. Wireless connectivity requires an 802.11 home network (802.11n
recommended).
2. Broadband speed of at least 2.5 Mbps recommended (10 Mbps for HD content). Video quality
varies. Content provided is subject to change. Premium content may require additional
fees or a subscription. Wireless connectivity requires an 802.11 home network (802.11n
recommended). Skype requires firmware update and is subject to Skype’s terms and
conditions, which Skype has the ability to change at any time
3. Requires all devices to be connected to the same home network.

XBR-65HX925 11
SECTION 1 - SAFETY AND FEATURES
USB PHOTOS, VIDEOS & MUSIC
Share your photos on the big screen or listen to your favorite music.
Simply connect your digital camera, USB-enabled MP3 player, or
USB storage device directly to your HDTV’s USB input.

DEEP BLACK PANEL


Enjoy excellent contrast and crisp picture.

BRAVIA® SYNC™ COMPATIBLE


Conveniently operate and control other BRAVIA® Sync™ compatible
devices - including BRAVIA® HDTVs, Blu-ray Disc™ Players,
surround sound systems, Handycam® camcorders and Cyber-shot®
digital still cameras, all with one remote control when connected via
HDMI. Specifications.

XBR-65HX925 12
SECTION 1 - SAFETY AND FEATURES

SPECIFICATIONS Verificando os acessórios


Controle remoto (1) *1
Pilhas tipo AAA (2 )
Sistema
Si stema de televisão Analógico: NTSC /PAL-M /PAL-N Manual de instrucões (este manual)
Digital: SBTV D-T
Cobertura de canais VH F: 2-13
e outros documentos
UH F: 14-69 *1 Consulte o nome do modelo impresso no controle
CA TV : 1-135 remoto.
Sistema do painel Painel LCD (tela de cristal lí quido)
Potência de saída dos alto-f alantes
10 W + 10 W + 10 W (8 ohms, 1 kH z, 10% TH D* 1,127V)
(RMS)
Tomadas de entrada/saída
CABLE/ANTENNA Terminal de antena externa de 75 ohms para entradas RF
VIDEO IN 1/2 V IDEO /AUDIO
COMPONENT IN YP B P R (V ídeo componente) / Formato de sinal: 480i, 480p, 576i, 576p, 720p, 1080i, 1080p / AUDIO
HDMI IN 1/2/3/4 HDM I: Vídeo: 480i, 4 80p, 576i, 5 76p, 720p, 720/24p/30p, 1080i, 1080p, 1080/24p/30p
Á udio: Lin ear de dois canais PC M 32, 44.1 e 48 kH z, 16, 20 e 24 bits, Dolby Di gital
Entrada de áudio analógico (minitomada) (somente HD MI IN 4)
ARC (Audio Return Channe l, C anal de Retorno de Áudio) (somente HD MI IN 1)
AUDIO OUT /Fones de ouvido 500 mVrms (típico)
Minitomada estéreo/Impedância: ≥ 16 ohms
DI GI TAL AUDIO OU T Sinal óptico PC M/Dolby Di gital
(OPT ICAL)
PC IN D-sub de 15 pinos, RGB analógico
PC /HDM I 4 AUDI O IN Mi nitomada estéreo
LAN Conector 10BASE -T /100B ASE- TX (A velocida de daconexão podeser diferente dependendo do ambiente
de rede. A taxa e a qualidade de comunicacão de 10B AS E- T/100B ASE-TX não estão garantidas nesta
TV .)* 2
USB/DLNA Consulte o i-Manual para obter informacões sobre o formato suportado.

* 1 Di storcão Harmônica Total.


* 2 Para conexões L AN, utilize um cabo de categoria 5E , 6 ou 7 (não fornecido).
• A disponibilidade dos acessórios opcionais depende do estoque.
• A disponibilidade dos acessórios opcionais depende do país/região.
• Projeto e especificacões técnicas sujeitos a alteracões sem prévio aviso.
• Os pesos e dimensões são aproximados.

XBR-65HX925 13
SECTION 1 - SAFETY AND FEATURES
Nome do modelo
65HX925
XBR-
Alimentacão e outros
Requisitos de alimentacão 110-220 V CA , 60 Hz
Consumo de energia
265W
em uso
em standby Menos que 0,3 W
com 127 V CA e
Menos que 0,4 W
com 220 V CA
Tamanho da tela (cm) Aprox. 163 ,9
(polegadas medidas 64,5 polegadas
diagonalmente) (classe 65)
Resolucão do monitor 1.920 pontos (horizontal) × 1.080 li nhas (vertical)
Alto-falante
Full range (mm) 30 × 150 (2)
W oofer (mm) 40 × 90 (1)
Dimensões com pe destal (mm) 1.504 × 935 × 374
sem pe destal (mm) 1.504 × 900 × 45
padrão de furo para
400 × 30
montagem na parede (mm)
wall-mount screw size
(mm) M6 (8-12 mm)
Peso com pedestal (k g) 51,7
sem pedestal (k g) 43,2
Acessórios fornecidos Consulte “Verif icando os acessórios”
Acessórios opcionais Óculos 3D: TD G- BR250/ TD G -BR200/TD G- BR100/TD G- BR50
Ki t para Skype: unidade de câmera e microfone CMU-BR100
Adaptador de LAN Wi reless USB
Temperatura de operacão 0 °C – 40 °C
Umidade de operacão 10 % – 80 % RH (sem condensacão)

XBR-65HX925 14
SECTION 1 - SAFETY AND FEATURES
Informacões sobre marcas
registradas A tecnologia de reconhecimento de
música e vídeo e os dados relacionados
Macintosh é uma marca comercial são fornecidos pela Gr acenote®.
licenciada da Apple Inc., registrada nos Gracenote é o padrão de indústria em
E. U. A. e emoutros países. tecnologia de reconhecimento de música
e fornecimento de conteúdos
Blu-ray Disc é uma marca comercial. relacionados. Para mais informacões,
“BRAVIA” e , S-Force, visite www.gracenote.com
Motionflow, BR AVIA Sync e são CD, DVD, Blu-ray Disc e dados
marcas comerciais ou marcas registradas relacionados com música e vídeo da
da Sony Corporation. Gracenote, Inc., copyright © 2000-
“PS3” é uma marca comercial da Sony present Gracenote. Gr acenote Software,
Corporation e/ou Sony Computer copyright © 2000-present Gracenote.
Entertainment Inc. Uma ou mais patentes propriedades da
HDMI, o logotipo HD MI e High- Gracenote aplicam-se a este produto e
Definition Multimedia Interface são serviço. Vi site a página da web da
marcas comerciais ou marcas registradas Gracenote para ver uma lista não
da HDMI Licensing LLC nos Es tados exaustiva de patentes Gracenote
Unidos e em outros países. aplicáveis. Gracenote, C DDB , MusicID ,
MediaV OC S, os logotipos Gracenote e o
Java e todas as marcas e logotipos baseados logotipo "P owered by Gracenote" são
em Java são marcas comerciais ou marcas marcas registradas ou marcas comerciais
registradas da Oracle e/ou de suas da Gr acenote nos Estados Unidos e/ou
empresas filia das. Outros nomes podem ser em outros países.
marcas comerciais de seus respectivos
proprietários. Navegador Opera® da Opera Software
AS A. C opyright 1995-2010 Opera
As tro TV é um software desenvolvido pela Software AS A. To dos os direitos
TQTVD Software Ltda. que implementa a reservados.
norma de interatividade do Sistema
Br asileiro de TV Di gital “G inga” NBR-
15606.
GINGA® é uma marca registrada da
PUC- Ri o/UFPB
NC L® é uma marca registrada da
PUC-Rio
Fabricada sob licenca da Dolby
Laboratories. Dolby e o símbolo de dois D
são marcas comerciais da Dolby
Laboratories.
DLNA®, o logotipo DLNA Logo e DLNA
CERTIFIED® são marcas comerciais,
marcas de servico ou marcas de
certificacão da Digital Living Network
Alliance.
O logotipo “F ACE DETECTION” é uma
marca comercial da Sony Corporation.
TrackID é uma marca comercial ou
marca registrada da Sony Ericsson
Mobile Communications AB .

XBR-65HX925 15
SECTION 2 - SOFTWARE REQUIREMENTS
OVERVIEW SOFTWARE UPDATES FOR CUSTOMERS
There are 2 reasons for updating the software on the TVs. The subject of software updates is a very important. The televisions
of today have advanced to the point where they are not simply a
●● Software updates for customers television anymore. They are evolving into devices that are designed
These updates are for enhancements or improvements that to integrate with numerous other devices found in the home. Some
have been made to the software after the TV was released. examples are: Portable audio and video devices, still cameras, home
computer networks and accessing the internet to name a few.
●● Software update for servicers
These updates are specifically for servicers to use during a Communications with these varying devices requires that the
service call. television be compatible with varying communications protocols.
Although standards are detailed for each of these protocols, the real
world dictates that occasional errors may occur that could prevent
devices from operating or communicating properly.
Keeping the software in the television up-to-date is a procedure that
is normally handled by the owner of the television. Most customers
who own computers and other digital devices are familiar with and are
accustomed to updating the software in their products. If a customer
contacts the Sony Customer Support Center and it is deemed to
be correctable with a software update, the issue is handled at the
customer level.

XBR-65HX925 16
SECTION 2 - SOFTWARE REQUIREMENTS
Software updates can be performed by: SOFTWARE UPDATES FOR SERVICERS
●● Customer Manual Downloads: Software updates can The models in this manual utilize a “generic” type Main Board. In
be performed by the customer using a USB device. The the past, many different Main Boards needed to be stocked due to
instructions for downloading the software file vary from differences in software requirements. The software loaded on the
chassis to chassis and sometimes from model to model. board was specific to the model and its features along with the type
●● Network Downloads: Internet software updates are of LCD panel installed during production.
becoming more prevalent as more and more models Replacement Main Boards are now stocked with basic software.
incorporate home network capabilities. This method is the Once the replacement board is installed in the unit, the most current
most practical since the television will check for the latest software needs to be installed using a USB thumb drive containing
version of software. The models using the this chassis the necessary software downloaded.
provide the customer with a choice of turning the automatic
software update feature on or off. If set to on, the television This new method of supplying Main Boards significantly reduces the
will lookup software information while the unit is in standby. complexity of replacing LCD panels and Main Boards. Information
If a newer version is available, it will be downloaded and about the LCD panel is stored on the TCON circuits. This information
installed without any input from the customer. is automatically loaded onto the Main Board when the TV is powered
up. With the correct software version the Main Board and/or the
●● Built-in Tuner: OTA or cable sources having the proper TCON or LCD panel can be replaced more efficiently. The latest
station that is transmitting software update data packets. software update must be installed after replacing the Main Board.
Although the ability to transmit software update is possible in
this way, it is the least common and is reserved for particular In addition to software installation, service adjustment information
situations where a critical update is “forced”, thereby may need to be modified or verified to complete the service of the
updating the unit without any input from the customer. TV. Service adjustment information is covered in “Section 7 - Service
Adjustments” on page 48.

XBR-65HX925 17
SECTION 2 - SOFTWARE REQUIREMENTS
SOFTWARE UPDATE RESPONSIBILITY EXAMPLES OF SOFTWARE CORRECTABLE
Software updates are designed to be performed by the customer. SYMPTOMS
Warranty repairs in which the issue can be resolved by a software Most symptoms that are correctable by software updates involve
update are not reimbursable. Most issues involving software communications issues with other devices or minor glitches in
updates are handled by the customer service center and should not the operation of a specific function. Below is a list of some of the
be directed to an authorized service center. It is the responsibility symptoms that may be corrected with a software update:
of the servicer to prevent service calls for issues that involve
software updates. Exceptions to this are certain cases whereby the ●● Fluctuations in picture brightness
customer is unable or unwilling to perform the task. In this situation,
the servicer will be notified and receive the proper authorization for ●● Intermittent picture freezing or noise
reimbursement.
●● Problems with certain inputs (especially HDMI)
It is the servicer’s responsibility, however, to make certain that any
TV requiring a legitimate service is running the latest software ●● Intermittent or distorted audio
version and to install it if necessary. ●● Erratic remote control operation

●● Unit turns on and off by itself


CHECKING THE SOFTWARE VERSION
●● Loss of color
The easiest way to check the version of software that is currently on
the TV is to access the Contact Sony screen by using the customer ●● Internet connectivity
menu.
●● Certain features not working correctly
(photo or video file viewing)

Figure 2-1.  EXAMPLE OF SOFTWARE VERSION


LOCATED ON THE CONTACT SONY SCREEN
XBR-65HX925 18
SECTION 3 - CHASSIS OVERVIEW
OVERVIEW
The primary circuits in the AZ2-F chassis used in this model series consist of a Main Board (designated as the BATV Board) and Power Supply
Board (G11 Board & G12 Board). The remaining circuits are the 3D IR Emitter (HEM2 Board), the Wireless LAN Card, the Switch Unit, the
IR Board (HLT2 Board), a Camera Module, and the LCD Panel assembly which includes the TCON Board and the LED Drive Board (LD Board).
NOTE: For connector part number information, refer to “Connectors” on page 45. For Wire Dressing information, refer to “Wire Dressing” on
page 47.

The LD Board is included with the LCD Panel and is not


available as a replacement part.

G12

LD
BATV
G11
SWITCH
UNIT WIRELESS
TCON LAN CARD

HEM2 CAMERA MODULE HLT2

Figure 3-1.  BOARD LAYOUT

XBR-65HX925 19
SECTION 3 - CHASSIS OVERVIEW
OVERALL CIRCUIT DESCRIPTION HDMI Input and Switching: HDMI inputs are switched through
IC5500. Each HDMI input contains a common EDID NVM (internal to
“Figure 3-2. Overall Block Diagram” on page 23 provides an IC5500) to provide display information data to any device connected
overview of the AZ2-F chassis. The following are descriptions of the via the HDMI inputs.
boards and their functions. LVDS Transmitter: Integrated into IC9000 is a Low Voltage
Differential Signaling (LVDS) transmitter. This circuit converts
MAIN BOARD the 8-bit parallel RGB video information into a set of high speed
serial lines for noise-free transmission to the TCON circuits located
Common to all models the Main Board, designated as the BATV
internally to the LCD panel.
Board, contains the TV control, video, and audio processing circuitry.
All these functions are accomplished using the X-Reality Processor Scan Converter: Signal processing circuit that performs resolution
IC9000. conversion (aspect ratio) and interlaced to progressive scan (IP)
conversion
TUNER
The tuner is a combination ATSC/NTSC unit. It can receive traditional
AUDIO AMPLIFIER
analog NTSC signals via cable or terrestrial along with ATSC digital The audio amplifier (IC4601) amplifies the digital audio output of the
signals via terrestrial (8VSB) or cable (64 or 256 QAM). X-Reality processor and sends it to the speakers.

X-REALITY PROCESSOR TEMPERATURE SENSOR


IC9000 performs the majority of the necessary audio and video The temperature sensor detects over-temperature conditions on the
processing on the main board. Main Board, LCD Panel, or ambient room temperature and sends
the shutdown signal to the processor.
TV Microprocessor: The CPU internal to the X-Reality processor
controls all aspects of the television functions. Input from the user
along with monitoring of critical circuits is also performed by this
CPU.
Digital Audio and Video Decoder: The MPEG2 and Digital Dolby
audio streams are received from the tuner for decompression. All
video sources which are not native 1920 X 1080p 60HZ are scaled to
this resolution. Digital audio content is output to the class D amplifier
for processing and amplification.

XBR-65HX925 20
SECTION 3 - CHASSIS OVERVIEW
POWER SUPPLY BOARD G12 BOARD
Two Power Supply circuits located on 2 different boards (G11 Board The G12 Board slaves from the G11 Board. As long as all circuits
and G12 Board) are used in this model. Each has a specific function are operating properly on the G11 Board the main power supply and
and is described below: LED converter circuits on the G12 Board will operate once a power-
on command is received from the Main Board. There are 2 circuits
located on the G12 Board.
G11 BOARD
Main Supply: Once the power supply receives a power-on
The G11 Board receives the AC power input. It contains the energy command from the CPU on the Main Board, the main switching
saving switch to completely cut off AC power for zero power supply is turned on to provide a regulated 12V source and an
consumption when the TV is off. It performs 3 functions as part of regulated 24V source for the LED power supply circuits.
the overall power supply system. They are as follows:
Converter: The converter circuit residing on the G12 Board
Standby Supply: Continuously operational as long as AC power generates the DC voltage for the local dimming (LD Board)
is applied, the standby supply generates 3.3V for the circuits circuits to power and control the LED backlights.
requiring power while the unit is turned off. An unregulated 19V
line (PRI_VCC) is also present to provide power to the main 3D IR EMITTER BOARD
relay, PFC and main power supply at turn-on.
Designated as the HEM2 Board, this board is the internal 3D IR
PRI_VCC: Generated by the standby supply, this voltage is
Emitter to synchronize the 3D shutter glasses.
used on the G11 Board to power the main relay and PFC PWM
circuits. It is also sent to the G12 Board to provide power for the
oscillator for the LED backlight converter circuit.
WIRELESS LAN CARD
PFC: When operating normally, the PFC circuit will boost the The wireless transmit/receive circuits are located on this board to
rectified AC voltage to approximately 390VDC. This voltage is communicate with a wireless network.
used by the switching transistors for the LED backlight converter
circuit located on the G12 Board. SWITCH UNIT
This board contains the power, channel, and volume up/down and
menu buttons.

XBR-65HX925 21
SECTION 3 - CHASSIS OVERVIEW
IR BOARD LCD PANEL ASSEMBLY
Designated as the HLT2 Board, the IR Board contains the power, The LCD Panel Assembly includes the LCD Panel, LED Backlight
standby, and timer LED’s are located on this board along with the IR system, TCON Board, and LED Drive Board.
remote receiver and light level sensor
The LCD Panel contains the actual liquid crystals, color filters, and
CAMERA MODULE polarizers. The liquid crystals are manipulated by the applied voltage
to pass a specific amount of light - from the backlight- depending on
A USB camera is located on the front bezel below the Sony logo. the level of voltage applied.
Special software is located inside IC9000 to use the camera for
power and picture control management. Face recognition software TCON BOARD
can determine whether someone is viewing the television. The
number of people, distance from the TV, location from center, and The TCON Board performs all the control, timing, charge, and
whether the person(s) are looking at the television provides data to discharge functions driving the operation of the LCD Panel. It also
control the picture brightness and contrast. A lack of face recognition communicates between the LCD Panel and the microprocessor on
(no one viewing the television) can also be used to turn off the the Main Board. To determine if the TCON Board is available as a
backlights, and, eventually turn the TV off for power savings. replacement part, refer to the LCD Panel Manual.

LED DRIVE BOARD


Designated as the LD Board the LED Drive Board controls the LED
backlights by receiving picture information from the TCON board.
The LD Board is included with the LCD Panel and is not available as
a replacement part.

XBR-65HX925 22
SECTION 3 - CHASSIS OVERVIEW

DIAGRAMS

BLOCK DIAGRAMS L
IC4601
AMP
R

OPTICAL
RF TUNER
AUDIO OUT
VIDEO 1 CVBS
ANALOG AUDIO
OUT
VIDEO 2 CVBS/COMP
WIRELESS
HDMI 1 IC9000 IR
IC5500 LAN CARD
HDMI 2 A/V TRANSMITTER
HDMI
DECODER
HDMI 3 SWITCH
EQ
VIDEO HEM2
HDMI 4 PROCESS

PC HD15
EITHERNET

LVDS HFR
USB2.0 USB HUB
TCON

USB2.0
LCD PANEL
USB
CAMERA
BATV
LED DRIVE

LED
LD
IR RX
LOGO SWITCH
LIGHT SENSE
LED UNIT
HLT2
PFC, PRI_VCC AND
STANDBY POWER
SUPPLY MAIN POWER AND
AC IN
CONVERTER

G12
G11

Figure 3-2.  OVERALL BLOCK DIAGRAM

XBR-65HX925 23
SECTION 3 - CHASSIS OVERVIEW
USB1 Ether
DiSEqC_Out
MS USB2
H Con. TCON
X’tal 27MHz
DDC
DiSEqC_In
27M
Silicon
P
[LNBH23]

Satellite LNA Tuner


Zero-IF
Ext Demod

X_SYSTEM1_RST
X_SYSTEM1_RST
IFAGC TS2
Cable

5V

5V
A
[HORUS3] [SEKITO2] I2CB
DDR3
DMD_CLK_ENABLE2 USB4 USB3 Current Current

PEL3 N
SW Limit Limit –1333

5V
DMD_CLK_ENABLE1
DMD_RST BD Wifi [TPS2553DBV] [TPS2553DBV]
2Gb
Current

E
X’tal
Limit
4M
Silicon One–
Aerial LNA Tuner IF2
Ext Demod
[MIC2005] USB Ether
NAND
DDR3 BACKLIGHT

LUT_SEL1/X_TCON_RST/LR_FLAG
L
0
0
HUB PHY
IFAGC TS1 [GL850G] [RTL8201E] Muxed –1333
[ASCOT2Sip] IF1 [GAIA1a] I2CB
Crystal 2Gb 2Gb
X’tal

PEM_WDT/XBUSY/BINT
12M

MODE_PEM/TCON_RDY
X_SYSTEM1_RST

SA_MODE/LUT_SEL0
41M

TMDS1

HDMI1 DDC1 LVDS

T_PANEL_SEL
DDC_5V_1

(ARC) HPD1
ARC
LVDS_ODD
LVDS_EVEN

I2C_C
CEC1 I2CA
TMDS2
DDC2 EQ SW
HDMI2 DDC_5V_2
HPD2 [Sil9287B]
TS
CEC2 X’tal SYSTEM2_PWR SYSTEM1_PWR
TMDS3 41M
1.5V
DDC3 IF1 1.2V
DDC REG_12V DDC REG_12V
HDMI3 DDC_5V_3
HPD3
X’tal SYSTEM2_PWR SYSTEM2_PWR T-CON_VCC
3.3->1
CEC3 48M Reset

Power
Push 3.3V
TMDS4 TMDS X’tal REG12V
32.76 AC_MON DDC REG_12V DDC REG_12V
DDC4 DDC 8K 5V REG12V

HDMI4 DDC_5V_4
HPD4
CEC
Reset
SYSTEM2_PWR
AUDIO_12V
AUDIO_12V
[PST3629] 2.5V 3.3V 3.4V S1.2V S1.8V
CEC4 LDO LDO LDO LDO STBY 3.3V
LDO
GND

Power_Control
TCON-ON
DIMMER_DC
DIMMER
BACKLIGHT_ON
COMP_Y BACKLIGHT_MON
MAIN_PWR
AC_MON
I2CA (EQSW, Temp Sensor, Hotel Clock) PFC_PWR
VideoA_Det I2CB (Ext Demod)
DIMMER2
VIDEO_CV I2CC (Panel, RGB Sensor)
PEM_LOG

CVBS

Hotel TL-JIG
VIDEO_CV UARTA(LOG)
VIDEO1_LR UARTA (LOG) UARTD

XReality
UARTB (RF-Remote) MODE_PEM
UARTC (IR Blaster/ECS) Reset
UARTC(Hotel/ECS)
I2CA(Hotel_Clock)

/ECS
X_Hotel_PWR_CTRL SIRCS

COMP_Y
COMP_Pb Temp
COMP COMP_Y, Pb, Pr COMP_Pr
I2CA
Sensor
Temp Sensor
VideoB_Det [LM75B]

COMP2_LR PC_G
ASPECT1 PC_B
Cr_Det PC_R SIRCS
PC_H
PC_V DIMMER
Sircs
DMD_CLK_ENABLE2
DIMMER_DC
Tuner_LR LOGO
VIDEO1_LR
PC_CON_Det DEBUG_LED2

PC PC_R,PC_G,PC_B,PC_H,PC_V
PC_LR COMP2_LR DEBUG_LED3
PC_5V, PC_DDC PC_LR PANEL_PWR Power_KEY

Line Out_LR
DMD_CLK_ENABLE1
DMD_RST
KEY
KEY
OPAMP X_WIFI_RST UARTE
[NJU72040V] HP_DET
HP/Line HP_/ Line Out Det
HP/Line Out LR SPDIF_SEL
Out Tuner_LR X_AUDIO_MON
HDMIEQ_INT

SPDIF SPDIF Atreyu_SPDIF Light_Sensor_Det


Light Sensor
Human_Sensor_Det

Assist Assist Speaker_Out


Audio Main Speaker_Out_LR
Human Sensor
Power AMP POWER_LED

SPEAKER
Assist Speaker_Out_LR STBY_LED
X_SYSTEM1_RST [D–510D]
TIMER_LED
REC_LED LED
DATA1
TCON_RDY
BINT

SA_MODE
X_TCON_RST

PC_CON_DET
CR_DET
VIDEOB_DET
VIDEOA_DET
X_AUDIO_MUTE2
X_AUDIO_MUTE1
PFC_PWR
BACKLIGHT_ON
NMI
X_SYSTEM1_RST
REC_LED
POWER_LED

X_RF_RST
X_HOTEL_PWR_CTRL
DEBUG_LED1
POWER_KEY
PFC_MON
AC_MON
MAIN_SS_MON
SYSTEM2_PWR
SYSTEM1_PWR
MAIN_PWR
PIC_MUTE_LED
TIMER_LED
STBY_LED

BACKLIGHT_MON
PANEL_PWR_Det

PANEL_SEL
Human_Sensor_Det
Light_Sensor_Det

KEY
DC_MON
PIC_MUTE_LED
Audio
Main Main Speaker_Out_LR Power AMP
[D–510D]
SPEAKER X_FAULT AUDIO_MON
X_SYSTEM1_RST
X_AUDIO_MUTE1
Digital Video/TS/TMDS
Analog Video
Digital Audio
Analog Audio
PWM
Analog Signal
UART
I2C
SPI H/L
Panelless

Figure 3-3.  ENGINEERING BLOCK DIAGRAM

XBR-65HX925 24
SECTION 3 - CHASSIS OVERVIEW
CONNECTOR DIAGRAM (Only Interface between board and board)

BAT-V board TCON Board(PEH2)


LOGO module GND 1 40 To BAT LD Direct
LOGO 2 38 1 CL_MAIN_DET(D3.3) Panel_Ctrl1 : DL_CS 1 51 DL_CS Board
SONY LOGO illumination module - 3 1 2 BD VBUS Panel_Ctrl2 : PEM_LOG_RX 2 50 PEM_LOG_RX
1a/2b-1/2b-2/3a-1/ASURA THRU5V 4 39 3 3 BD USB_P Panel_Ctrl3 : DL_CLK 3 49 DL_SCK PANEL FFC
1-820-181-11 4 4 BD GND Panel_Ctrl4 : X_PEM_RST/LUT_SEL2/X_FRC_RS 4 48 X_PEM_RST SLCD : 68pin
2 5 BD USB_N Panel_Ctrl5 : DL_DO 5 47 DL_SI / LR_FLAG(For Asura) SHARP : 80pin
AUO : ??pin
6 BD USB SPDIF Panel_Ctrl6 : SA_MODE/LUT_SEL0 6 46 SA_MODE CMI :
7 BD EJECT/BDR ON Panel_Ctrl7 : PEM_LOG_TX 7 45 PEM_LOG_TX 32"~37" 60 pin
SW module 8 BD DISC1/BDR GPIO1 Panel_Ctrl8 : UARTD_RX/FE_RX_PEM_TX 8 44 FE_PEM_RX 40"~55" 80pin
GND 1 37 9 BD DISC2/U_DL_STAT Panel_Ctrl9 : PEM_WDT/XBUSY/BINT 9 43 BINT / PEM_WDT
SW module POWER_INT 2 35 10 BD UART Tx/ BDR KEY1 Panel_Ctrl10 : UARTD_TX/FE_TX_PRM_RX 10 42 FE_PEM_TX
ALL KEY1 3 36 11 11 BD UART Rx/ BDR KEY2 /HLR DEVICE_SDA Panel_Ctrl11 : I2CC_SDA 11 41 SDA
1-822-693-11 6 12 BDR STBY_+3.3V Panel_Ctrl12 : I2CC_SCL 12 40 SCL CN11 FFC 56pin
4 13 BDR UART_Tx/ RF UART_TX GND 13 LVDS-FFC 39 GND CN11 FFC 56pin P/N None yet
BL- H Harness
5 14 BDR UART_Rx/ RF_UART_RX PANEL_EVEN4_P 14 38 RE2+ 1-822-905-11 CNET 3024-56256
H-B B-PYL
1 15 BDR WAKEUP_STBY_MICON/RF SEL PANEL_EVEN4_N 15 37 RE2- GND 1 1 BL_TYPE3
2 16 BDR GPIO0/ RF_RST PANEL_EVEN3_P 16 36 RD2+ 1-PWM1 BL_TYPE2
HLT2 board STBY+3.3V 1 33 3 17 BDR GND PANEL_EVEN3_N 17 35 RD2- 1-PWM2
2
3
2
3 BL_TYPE1
LED/IR/RGB Sensor/OPT_Sensor GND 2 31 8 5 18 WIFI GND GND 18 34 GND 1-PWM3 4 4 REF
2b-1 LED_REC 3 29 6 3 19 WIFI USB_P PANEL_EVEN_CLK_P 19 33 RCLK2+ 1-PWM4 5 5 FAIL
2b-2 LED_STBY 4 27 5 1 20 WIFI GND PANEL_EVEN_CLK_N 20 32 RCLK2- 1-PWM5 6 6 LED_ON
3a-1 LED_TIMER 5 25 7 4 21 WIFI USB_N GND 21 31 GND 1-PWM6 LD - TC - Harness LD_STDBY CN03
LED_POWER 6 28 1 22 WIFI GND PANEL_EVEN2_P 22
51pin FFC 30 RC2+ 1-PWM7
7 7
NC
8 TCON - LD 8
LED FFC
LED_PIC_MUTE 7 30 4 2 23 WIFI VBUS PANEL_EVEN2_N 23 29 RC2- 1-PWM8 9 9 12V
40pin
OPT_SENS 8 12 24 HLR DEVICE_SCL PANEL_EVEN1P 24 28 RB2+ GND 10 10 NC
VD+3.3V 9 34 5 25 HLR LED_ON_TIMER PANEL_EVEN1_N 25 27 RB2- VLED_MPC 11 11 GND CN04
SIRCS 10 26 10 26 HLR SIRCS PANEL_EVEN0_P 26 26 RA2+ 2-PWM1 12 12 NC
LED FFC
DEVICE_SDA 11 11 4 27 HLR LED_STBY PANEL_EVEN0_N 27 25 RA2- 2-PWM2 13 56pin FFC 13 NC
40pin
DEVICE_SCL 12 24 6 28 HLR LED_POWER GND 28 24 GND 2-PWM3 14 14 TCON_VCC
1-821-139-11 3 29 HLR LED_REC PANEL_ODD4_P 29 23 RE1+ 2-PWM4 15 15 NC CN05
7 30 HLR LED_PIC_MUTE PANEL_ODD4_N 30 22 RE1- 2-PWM5 16 16 NC
LED FFC
2 31 HLR GND PANEL_ODD3_P 31 21 RD1+ 2-PWM6 17 17 GND
40pin
32 HLR OPT_SENS PANEL_ODD3_N 32 20 RD1- 2-PWM7 18 18 5_SPI_RDATAF
SYNC 1 15 1 33 HLR STBY_3.3V GND 33 19 GND 2-PWM8 5_SPI_LATF CN06
RFRC module RESET 2 16 9 34 HLR 3.3V PANEL_ODD_CLK_P 34 18 RCLK1+ GND
19
20
19
20 5_SPI_DATAF
LED FFC
RFRC module GND 3 17 2 35 SW POWER_KEY PANEL_ODD_CLK_N 35 17 RCLK1- LD_TYPE 21 21 5_SPI_CLKF
40pin
2b-1/2b-2/2b-3/3a-1/3a-2/P-1 RX 4 13 3 36 SW_KEY GND 36 16 GND 3-PWM1 22 22 5_EMIT_IN
only Japan TX 5 14 1 37 SW GND PANEL_ODD2_P 37 15 RC1+ 3-PWM2 23 23 4_SPI_RDATAF CN07
VDD 6 12 2 38 HMS DET /SONY LOGO PANEL_ODD2_N 38 14 RC1- 3-PWM3 24 24 4_SPI_LATF
LED FFC
JAM SYT10-06-WL-ET 4 39 HMS 5V /LOGO 5V PANEL_ODD1P 39 13 RB1+ 3-PWM4 25 25 4_SPI_DATAF
40pin
1-821-146-11 1 40 HMS GND/ LOGO GND PANEL_ODD1_N 40 12 RB1- 3-PWM5 26 26 GND
CN9006 PANEL_ODD0_P 41 11 RA1+ 3-PWM6 27 27 GND CN08
1-818-692-21 (JST) PANEL_ODD0_N 42 10 RA1- 3-PWM7 28 28 4_SPI_CLKF
LED FFC
HEADER ASSENBLY 40P GND 43 9 GND 3-PWM8 29 29 4_EMIT_IN
40pin
GND 44 8 GND GND 30 30 3_SPI_RDATAF
Wifi module Wifi module Panel_Ctrl13: MODE_PEM/TCON_RDY 45 7 BOOT_MODE GND 31 31 3_SPI_LATF CN09
(WW) or (JP) 1 1 STBY3.3V GND 46 6 NC 4-PWM1 32 32 3_SPI_DATAF
LED FFC
2 2 RS232_RXD PANEL_VCC_SW 47 5 12V 4-PWM2 33 33 3_SPI_CLKF
40pin
GND 1 20 GND 1 22 3 3 RS232_TXD PANEL_VCC_SW 48 4 12V 4-PWM3 34 34 3_EMIT_IN
WIFI VCC 2 23 GND 2 NC 4 4 SIRCS_OUT PANEL_VCC_SW 49 3 12V 4-PWM4 35 35 2_SPI_RDATAF CN10
WIFI USB_P 3 19 or WIFI VCC 3 NC 5 5 SIRCS_IN PANEL_VCC_SW 50 2 12V 4-PWM5 36 36 LD_TYPE
LED FFC
WIFI USB_M 4 21 WIFI VCC 4 23 6 6 GND PANEL_VCC_SW 51 1 12V 4-PWM6 37 37 GND
40pin
WIFI GND 5 18 GND 5 20 CN9005 CN2001 4-PWM7 38 38 2_SPI_LATF
SM05B-GHS-TB WIFI USB_P 6 19 6pin connector 182113311 1-842-546-11 28 1 12V 4-PWM8 39 39 2_SPI_DATAF
1-819-334-11 WIFI USB_M 7 21 FFC Direct in Connector :I-PEX 26 2 12V GND 40 40 2_SPI_CLKF
GND 8 18 27 3 GND NC 41 41 2_EMIT_IN
SM08B-GHS-TB 25 4 GND NC 42 42 1_SPI_RDATAF
1-819468-11 JST TCON_VCC 43 43 1_SPI_LATF
SM04B-PASS-1-TB(LF)(SN) NC 44 44 1_SPI_DATAF
1-819-460-11 NC 45 45 1_SPI_CLKF
GND 46 46 VLED_MPC
1 1 12V NC 47 47 GND

CAMERA module CAMERA VBUS 1 2


2
3
2
3
12V
GND
12V
NC
48
49
48
49
1_EMIT_IN
0_SPI_RDATAF
RFRC module CAMERA USB_N 2 5 4 4 GND LD_STDBY 50 50 0_SPI_LATF
3a-x/2 CAMERA USB_P 3 3 GND 1 5 5 GLS_CTRL LED_ON 51 51 0_SPI_DATAF
only Japan CAMERA GND 4 4 UARTD_TX 2 6 6 GLS_CTRL2 FAIL 52 52 0_SPI_CLKF
CAMERA GND 5 UARTD_RX 3 7 7 EMI_FAIL REF 53 53 0_RESET_IN
MOLEX 501940-0507 RESET 4 8 8 NC BL_TYPE1 54 54 0_EMIT_IN
1-820-182-11 STBY_+3.3V 5 JST BL_TYPE2 55 55 0_READY_O
MODE_TVM 6 SM08B-GHS-TB(LF)(SN) BL_TYPE3 56 56 GND
UARTA_RX 7 1-819-468-11
NC (MD2) 8 14pin connector
SPEAKER L+ (Fasten # 187) 1 1 1 1 L+ UARTC_RX 9 YEONHO 20022WR-14AML
Front L- (Fasten #110) 2 2 2 2 L- UARTC_TX 10 部品番号未取得
Lch 2
1
3
4
R-
R+
GND
UARTA_TX
11
12
TL-EX1JIG board 1
2
1
2
VLED_VCC
VLED_VCC
1 5 L+ ECS_MATRIX 13 3 3 VLED_VCC
3 6 L- STBY_+3.3V 14 4 4 VLED_VCC
SPEAKER R- (Fasten # 110) 2 3 Housing Speaker Connector MODE_PEM 15 ※NC 5 5 NC
Front R+ (Fasten # 187) 1 4 2.1ch:6pin 0-844-427-01 JST PBVP-06V 2.1ch:CN4602 6pin 0-844-174-01 JST SM06B-PBVSS-TB(LF)(SN) PEM_LOG_RX 16 6 6 VLED_GND
Rch PEM_LOG_TX 17 7 7 VLED_GND
GND 18 8 8 VLED_GND
CN9004 9 9 VLED_GND
1-774-667-51 10 10 VLED_GND
SPEAKER L+ 1 5 TL-EX1 Connector,FFC/FPC 18P 11 11 LD_ERR
ASSIST NC 2 10 10 STBY_+3.3V ※NC 12 12 NC
Lch L- 3 6 12 9 AUDIO+12.5V 13 13 GL_CTRL
14 8 AUDIO+12.5V 14 14 LED_ON
11 7 AUDIO+12.5V_GND
13 6 AUDIO+12.5V_GND
15
17
5
4
REG+12.5V_GND
REG+12.5V_GND
LD Direct board
16 3 REG+12.5V
18 2 REG+12.5V
NC 1 TCON_VCC
CN6001
1-821-620-11
HEADER ASSEMBLY FOR PWB 10P

7 9 AC_OFF_DET
1 8 POWERON

Figure 3-4.  CONNECTOR DIAGRAM (CONTINUED ON NEXT PAGE)

XBR-65HX925 25
SECTION 3 - CHASSIS OVERVIEW
6 7 BL_ERR
NC 6 NC
NC 5 NC
4 NC
HEM2 Board 12V 1 1
NC
8 3 TCON_ON
3D Emitter 12V 2 2 3 2 PFC_PWR
3a-V GND 3 3 9 1 GND
GND 4 4 CN6002
GLS_CTRL 5 5 1-842-559-11
GLS_CTRL2 6 6
EMI_FAIL 7 7
NC 8 8
1-821-135-11
TC-EM Harness
PEL3-HEM2

G12

TCON_Vcc12V 28 1
GND 27 3
TCON_VCC12V 26 2
GND
TCON_VCC_12V To B
25
24
4
NC
T-con
GND 23 NC
22 NC
G11
BDR_ASU_12V
GND 21 NC
BDR_ASU_12V 20 NC
GND 19 NC
REG12V 18 2
GND 17 4
REG12V 16 3
GND 15 5
AU_12V 14 8
POWER_ON
AC_OFF_DET
1
2
1
2
1
2
1
2
POWER_ON
AC_OFF_DET
AU_GND

AU_12V
13
12
6
9
B board
STBY3.3V 3 3 3 3 STBY3.3V AU_GND 11 7
NC 4 4 4 4 NC STBY3.3V 10 10 G-B Harness
GND 5 5 5 5 GND GND 9 1
CN6150 1-778-681-11 1-778-681-11 CN6702 TCON_ON 8 3
S05B-XASK-1 S05B-XASK-1 AC_OFF_DET 7 9
BL_ERR 6 7
NC 5 NC
NC 4 NC
PRI_VCC 1 1 1 1 PRI_VCC PFC_ON 3 2
PRI_GND 2 2 2 2 PRI_GND NC 2 NC
CN6502 1-817-207-11 S02B-XASS-1 1-817-207-11 S02B-XASS-1 CN6601 POWERON 1 8
JST JST CN6701 SJM20-28WLB To B
PFC_GND 1 1 1 1 PFC_GND
PFC_OUT 2 2 2 2 PFC_OUT VLED_VCC 1 1
CN6501 SFP79-02WLB JAM SFP79-02WLB JAM CN6600 VLED_VCC 2 2
1-822-908-11 1-822-908-11 VLED_VCC 3 3
VLED_VCC 4 4
NC 5 5 ※NC
AC_IN VLED_GND  6 6
AC-N 1 1 7 7
AC-L 2 2 AC pigtail VLED_GND
VLED_GND 8 8
CN6001 VLED_GND 9 9
SFP79-02WLB JAM VLED_GND 10 10
1-822-908-11 LD_ERR 11 11
NC 12 12 ※NC
Energy_Saving_SW GL_CTRL 13 13
AC(N)-IN 1 1 LED_ON 14 14
AC(L)-IN 2 2 1-822-339-11
CN6003 JST XA 14P CN6700 To LD
SFP79-02WLB JAM
1-822-908-11 ES SW
Energy_Saving_SW
AC(L)-OUT 1 1
AC(N)-OUT 2 2
CN6002
SFP79-02WLB JAM
1-822-908-11

STBY3.3V 1 1
RU board RS232_RXD 2 2
RS232_TXD 3 3
SIRCS_IN 4 4
SIRCS_OUT 5 5
GND 6 6
CN101
182018311

Figure 3-5.  CONNECTOR DIAGRAM (CONTINUED FROM PREVIOUS PAGE)

XBR-65HX925 26
SECTION 4 - TROUBLESHOOTING Self Diagnosis
Supported model

OVERVIEW
This chapter provides information regarding the Self Diagnosis
feature in our TVs.

UPDATING THE SOFTWARE


As mentioned in “Section 2 - Software Requirements” on page 16 there
are several issues that may be resolved by updating the software
to the latest version. For a list of possible correctable issues see
“Examples of Software Correctable Symptoms” on page 18.

XBR-65HX925 27
SECTION 4 - TROUBLESHOOTING
TRIAGE CHART
Use this general Triage Chart to determine what may possibly be causing the error before going out to the customers location.

Before you make the service call… 5. Chart Color Code


1. Confirm the symptom from the customer.  RED DOT: (Primary) Most likely defective part
2. Select that symptom from the chart. ▲ BLUE Triangle: (Secondary) Possible defective part
3. Bring the primary component listed for that symptom.
4. Follow the associated flowcharts in the Training Manual to isolate the board.
Protection Modes 3D LAN Power Video Audio
Board Reference Whole Isolated
No
2X 3X 4X 5X 6X 7X 8X 10X Dead set No Video Screen Area No 3D No Audio
WIFI Distortion Distortion

Main Board  * ▲  ▲ ▲ ▲    
G11 Board   
G12 Board 
HLT2 ▲*
HEM2 
LD ▲ 
LCD Panel  
TCON   ▲ ▲
SERVICE BULLETIN 
SOFTWARE UPDATE 
WLAN 
*NOTE: REFER TO LCD PANEL SERVICE MANUAL IN REFERENCE * Immediate Shutdown After Power ON & 7X
LIBRARY DATABASE FOR CORRECT REPLACEMENT PARTS BASED ON
SERIAL NUMBER. ▲* Replace HLT2 board if 5X is intermittent

XBR-65HX925 28
SECTION 4 - TROUBLESHOOTING
PROTECTION SHUTDOWN STANDBY LED FLASH COUNT

Self Diagnosis
Supported model

Critical voltages and circuit operations are monitored by the CPU


on the Main Board. If a fault is detected the Self-Diagnostic function
in the TV will force the TV to shut down by the CPU. The monitored
circuit in which the fault occurred will cause the CPU to flash the
standby LED in groups of repeating sequences. The number of
blinks in these groups identifies which voltage or circuit caused the
protection event.
Not all of the available protect codes are used in every model. For
example, models that are LED backlit do not use the 4-blink balancer Ambient Sensor/ Picture Off / Standby LED Power LED
(IR) Infrared Receiver Timer LED
error as this circuit is found in models that are backlit with fluorescent
lamps. The information in this section contains the protect circuits Figure 4-1.  LED DISPLAY
and diagnostics codes used in the models listed in this manual.
“Figure 4-3. Diagnostic Table” on page 31 provides guidance in
locating the possible component causing the shutdown. 2 times

5 times

LED ON 0.3 sec.


LED OFF 0.3 sec. LED OFF
3 sec.

Figure 4-2.  BLINK COUNT

XBR-65HX925 29
SECTION 4 - TROUBLESHOOTING
2X Blink - Main Power Error 6X Blink - Converter System Failure
A loss of REG12V from the power supply triggers this protect event. If the converter circuit (located on the power supply or separate
The usual cause is a failure of the main switching supply. In some converter board) fails to start or shuts down due to an over-voltage
instances, excessive loading on the secondary supply lines can or over-current condition, the unit will shut down and generate
cause the switching regulator to stop, or fail again, if a replacement a 6X error code. The diagnostic page labels this as a “Backlight
board is installed. Failure” even though the backlights are not a source of the problem.
Replacement of the Power Supply Board should rectify this problem.
3X Blink- DC Regulator/Audio Error
7X Blink – Temperature Error
The Audio error can occur due on of the following error conditions.
If the temperature inside the television becomes excessive, the
●● Defective DC Regulator on Main Board temperature sensor (located on the Main Board) notifies the unit
to shut down and display a 7X error. Excessive temperature errors
●● Defective Audio Amplifier (Main Board) will always occur when the unit has been running a while and can
●● Loss of AU12V (Open F4200 on Main Board) be caused by excessive ambient heat or improper ventilation of the
television.
●● Loss of AU12V (Open Fuse on Power Supply Board)
If the television shuts down immediately, this can be caused by a
In most cases, replacement of the main board will remedy a 3X error. defective temperature sensing IC or failure of the communications
4X Blink – Balancer Error bus between the IC and the microprocessor. Replacement of the
main board is necessary.
The 4X error code is only used on models incorporating local
dimming LED backlighting. If a failure occurs on the LD board or one 8X Blink – Not listed in Self Check
of the LED’s fails in the panel the TV will shut down and display this 8x blink code is mainly used during TV software development. Look
diagnostic code. Models using conventional non-local dimming LED in TV’s service SELF CHECK for error code history and notice at the
backlighting do not utilize this error code. bottom of the list WDT (Watch Dog Timer) error codes, in particular
5X Blink - TCON Error notice 103 HOST_WDT. If this error code appears, check for any
additional documentation on the Sony ESI site.
The 5X blink protection mode indicates a communications error
between the TCON Board and the X-Reality microprocessor on the 10X Blink – IR Sync Transmitter Failure
Main Board. If the TCON is available for replacement, replace the A failure of the infrared sync transmitter circuits on the HEM2 board
TCON. If the TCON is not available, the LCD panel must be replaced will cause a 10X error and replacement of this board will usually
since the TCON circuit is part of the LCD panel assembly. In rare rectify the problem. In rare cases, the main board could be the
cases a loose or defective LVDS cable could also be the cause. source of the failure.

XBR-65HX925 30
SECTION 4 - TROUBLESHOOTING
DIAGNOSTIC CODE DESCRIPTIONS
The Diagnostic Table provides an overview of the number of times the standby LED blinks and the possible location.
Diagnostic Item Number of times
Diagnostic Item Description Standby LED blinks Probable Location

MAIN_POWER Main Power Error 2 G11 Board or G12 Board

DC_ALERT DC Regulator/Audio Error


3 BATV Board
AUD_PROT Audio Error Detection
BALANCER Balancer Error 4 LCD Panel
TCON ERR
TCON Error TCON Control MT Board
P_ID_ERR 5
HLT2 Board *
Panel ID NVM Error

BACKLITE Backlight Error 6 G11 Board

Ventilation
TEMP_ERR Temperature Error 7
BATV Board

Service Bulletin (See Appendix Section)


103 HOST_WDT Watch Dog Timer Notification 8 Software Update
BATV Board

EMITTER Emitter Error 10 HEM2 Board


* Refer to Service Bulletin for 5X Blinking Error Caused by RGB Sensor
Figure 4-3.  DIAGNOSTIC TABLE

XBR-65HX925 31
SECTION 4 - TROUBLESHOOTING
VIEWING THE SELF CHECK DIAGNOSTIC HISTORY CLEARING THE SELF CHECK DIAGNOSTIC LIST
It is possible to bring up past occurrences of a failure for confirmation Since the diagnostic results displayed on the screen are not
on the Self Check diagnostic history screen. This feature is useful for automatically cleared, always check the self-diagnostic screen after
failures which are intermittent or when the customer is not sure what you have completed the repairs to be sure you have cleared the
is causing the television to shut down. result display to “0”.
1. TV must be in standby mode. (Power off). 1. To clear the Error history and Error count press 8
2. Press the following buttons on the Remote Commander 0 .
within a second of each other:
RESETTING THE LCD PANEL OPERATING HOURS
3. DISPLAY Channel 5 Volume - POWER .

The 3 sets of numbers displayed on the lower left corner of the screen
indicates the total accumulated operating hours of the television and
* NOTE: This differs from accessing Service Adjustments Mode the operating hours of the LCD panel. Total operating hours is on the
(Volume +) left, boot count in the center and panel hours in the right group (The
StandBy LED Flash Count
Diagnostic Item
center numbers are not used.)
1. To clear the LCD Panel operating hours of the LCD
SELF CHECK
Panel after replacing the panel, press 7 0 .
000 RGB_SEN -------------- -------------- -------------- 00
000 RESERVED -------------- -------------- -------------- 00
000 RESERVED -------------- -------------- -------------- 00 EXITING THE SELF CHECK DIAGNOSTIC SCREEN
002 MAIN_POWE -------------- -------------- -------------- 01 Error Count
003 DC_ALERT
003 AUD_PROT
--------------
--------------
--------------
--------------
--------------
--------------
00
00
(00-99) 1. To exit the Self TCON tconDiagnostic screen, turn off
004 BALANCER
005 HFR_ERR
--------------
--------------
--------------
--------------
--------------
--------------
00
00
the power to the TV by pressing the POWER button on
005 TCON_ERR
005 P_ID_ERR
--------------
--------------
--------------
--------------
--------------
--------------
00
00
the remote or the POWER button on the TV.
006 BACKLITE -------------- -------------- -------------- 00
006 VLED -------------- -------------- -------------- 00
007 TEMP_ERR -------------- -------------- -------------- 00
007 FAN_ERR -------------- -------------- -------------- 00
010 EMITTER -------------- -------------- -------------- 00
012 IA -------------- -------------- -------------- 00
101 VPC_WDT -------------- -------------- -------------- 00
102 MEPS_WDT -------------- -------------- -------------- 00
103 HOST_WDT -------------- -------------- -------------- 00
104 STBY_WDT -------------- -------------- -------------- 00

12345-00333-06789
- -

Panel operation time by hour (MAX:65535)

Boot count (MAX:65535)

Total operation time by hour (MAX:65535)

Figure 4-4.  SAMPLE SELF CHECK DIAGNOSIS PAGE

XBR-65HX925 32
SECTION 5 - FLOW CHARTS AND DIAGRAMS
OVERVIEW
The following flow charts provide information to determine what repair parts to order based on the TV error.

XBR-65HX925 33
SECTION 5 - FLOW CHARTS AND DIAGRAMS
NO POWER
ENERGY
SAVING
SWITCH CN6003 CN6150 CN6702 CN6700
AC IN (N) 1 1 POWER_ON 1 1~4 VLED_VCC

AC IN (H) 2 2 AC_OFF_DET 2 6~10 VLED_GND


TO LD
3 STBY3.3V 3 11 LD_ERR
BOARD
CN6002 5 GND 5 13 GL_CTRL

AC OUT (H) 1 14 LED_ON


CN6501 CN6600
AC OUT (N) 2
1 PFC_GND 1
CN6101
2 PFC_OUT 2 TO
CN6001 26, 28 TCON_12V
TCON
AC IN (N) 1 CN6502 CN6601 16, 18 REG_12V

AC IN (H) 2 1 PRI_VCC 1 15, 17 GND

2 PRI_GND 2 12, 14 AU_12V

11, 13 AU_GND

G11 10 STBY3.3V

9 GND

CN6001 8 TCON_ON

1 TCON_VCC 7 AC_OFF_DET

2, 3 REG_12V 6 BL_ERR

4, 5 REG_12V_GND 3 PFC_ON

6, 7 AUDIO_GND 1 POWER_ON

8, 9 AUDIO_12V

10 STBY3.3V

CN6002 G12
1 GND

2 PFC_PWR

3 TCON_ON

7 BL_ERR

8 POWER_ON

9 AC_OFF_DET

BATV
Figure 5-1.  POWER SUPPLY DIAGRAM

XBR-65HX925 34
SECTION 5 - FLOW CHARTS AND DIAGRAMS

No Power

Unplug AC
power for at least
30 seconds and
re-apply

Press power
Does red standby High (3.3V) button while
Yes Is standby LED No Yes
LED on front panel on pin 2 of CN6150 monitoring pin 1
blinking? of CN6701 on
light? on G11 board?
G12 board

No No
Yes

See protection
G11 Board
flowchart
Yes
High (3.3V)? G12 Board

Is energy
Saving switch on Yes
Turn switch on
side of unit turned
No
off?

No Main Board

G11 Board

ENERGY SAVING
SWITCH

Figure 5-2.  NO POWER FLOWCHART

XBR-65HX925 35
SECTION 5 - FLOW CHARTS AND DIAGRAMS
STANDBY LED BLINKING
Protect
Shutdown.
Standby LED
Blinking

Yes G12 Board Yes


2X 10X HEM2 Board
G11 Board

*If 5X issue is No
No
intermittent, check for a
Service Bulletin
regarding possible
HLT2 Board failure
Yes Yes Service
3X Main Board 8X
Bulletin

No No

No No No After a while Check


4X 5X* 6X 7X
ventilation

Yes Yes Yes Imediately

TCON
LCD Panel G11 Board Main Board
LCD Panel

Figure 5-3.  PROTECTION SHUTDOWN FLOWCHART

XBR-65HX925 36
SECTION 5 - FLOW CHARTS AND DIAGRAMS
NO PICTURE

No Video

Backlights No TCON
turned on? (LCD Panel)

Yes

Sony logo Yes


appears Main Board
momentarily?

No

Unplug LVDS
Test patterns No
connector with TCON
display on
unit off. Turn unit (LCD Panel)
screen?
back on

Yes

Main Board

Figure 5-4.  NO VIDEO FLOWCHART

XBR-65HX925 37
SECTION 5 - FLOW CHARTS AND DIAGRAMS

Video Distortion

Lines
Is distortion No
Yes Improper or Vertical lines Yes move when Yes
across entire Main Board
missing colors? or bars? wide-mode
screen?
changed?

No Yes No No

TCON
Main Board
(LCD Panel)

Any horizontal Yes


LCD Panel
lines?

No

Any single or Yes


isolated vertical LCD Panel
lines?

No

Yes
More than 1 TCON
vertical band? (LCD Panel)

Figure 5-5.  VIDEO DISTORTION

XBR-65HX925 38
SECTION 5 - FLOW CHARTS AND DIAGRAMS
NO 3D VIEWING
3D Not Working

Press “3D”
button on
remote
commander

Double images No SYNC EMITTER


displayed on Main Board DIODES
screen?

Yes

View image with


known working
pair of shutter LOCATED ON LOWER RIGHT CORNER
glasses.

Use video or still


Double images No camera to view IR Yes
IR LED’s lighting? Shutter Glasses
become one? LED’s on IR
transmitter

Yes No

3D OK HEM2 Board

Figure 5-6.  NO 3D FLOWCHART

XBR-65HX925 39
SECTION 6 - DISASSEMBLY/PART NUMBER INFORMATION
TABLE-TOP STAND ASSEMBLY REMOVAL Components not identified by a part number or The component parts of an assembly are indicated by the * Items marked with an asterisk are not stocked since
description are not stocked because they are seldom reference numbers in the far right column of the parts list they are seldom required for routine service. Expect
A Remove 4 screws from Table-Top Stand Assembly required for routine service. and within the dotted lines of the diagram. some delay when ordering these components.

NOTE: The components identified by shading NOTE: The components identified by a red outline and a mark contain
and ! mark are critical for safety. Replace only confidential information. Specific instructions must be adhered to whenever
with part number specified. these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.

6 2

7
A

B Lift up TV set to detach from Table-Top Stand Assembly


C Gently place the LCD TV set face down onto a soft cloth

REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]

1 4-279-406-01 H, COVER (4L1) 7 2-580-608-01 SCREW, +PSW M5X16


2 4-279-407-01 HEAD BRACKET (4L1) (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV)
C 3 4-259-188-11 NECK (4L1) FOR PRODUCT PROTECTION AND SAFETY REASONS,
4 A-1848-620-A STAND, BASE S(4L1) SONY STRONGLY RECOMMENDS THAT YOU USE THE SCREWS
5 7-685-648-79 SCREW +BVTP 3X12 TYPE2 IT-3 PROVIDED WITH THE TV
(SCREWS TO ATTACH H-COVER TO HEAD BRACKET) CAUTION: THESE SCREWS CANNOT BE USED TO SECURE THE TV
TO THE WALL MOUNT BRACKETS
6 4-268-126-02 SCREW, ORNAMENTAL M6X12
(SCREWS TO ATTACH HEAD BRACKET AND STAND BASE TO NECK) ▲ 2-580-608-01 SCREW, +PSW M5X16
(SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV)
FOR PRODUCT PROTECTION AND SAFETY REASONS, SONY
STRONGLY RECOMMENDS THAT YOU USE THE SCREWS PROVIDED
B WITH THE TV
Soft Cloth CAUTION: THESE SCREWS CANNOT BE USED TO SECURE THE TV
TO THE WALL MOUNT BRACKETS

XBR-65HX925 40
SECTION 6 - DISASSEMBLY/PART NUMBER INFORMATION
NOTE: The components identified by shading NOTE: The components identified by a red outline and a mark contain
confidential information. Specific instructions must be adhered to whenever
REAR COVER REMOVAL and ! mark are critical for safety. Replace only
with part number specified. these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.
CAUTION:
Do not damage the Power Board Connector and Power Supply Cord when removing the Rear Cover.
Refer to Appendix A - Removing the Rear Cover on page A-1 for complete instructions.
NOTES:
The Antenna Sheet (C EL), Antenna Cover (65) and Label (BAT-V Metal Side) are not included with the Rear Cover and
must be replaced when replacing the Rear Cover.

A Remove 21 screws from Rear Cover


B Remove 1 screw from Terminal Area position
C Remove 4 screws from Rear Cover
D Remove 4 screws from Rear Cover
E Remove 2 screws from Rear Cover 51
F Remove 1 screw and release clips from AC Cover to detach
from Rear Cover
(Refer to Appendix A - Removing the Rear Cover on page A-1)
G Gently lift up Rear Cover from bottom side to detach 52
from Bezel

A
53

54

B 54

55

C REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]

51 4-279-403-21 REAR COVER (65) A △ 4-256-393-01 SCREW, +PSW M3X6 W12


D 52 4-256-437-11 LABEL (BAT-V METAL SIDE) ■ 2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3
ORDER THIS PART WHEN REPLACING THE REAR COVER □ 4-257-907-01 JOINT, STAND
E 53 4-279-405-01 COVER, ANT (65) (SCREWS USED WHEN STAND IS ATTACHED-NOT USED WITH
ORDER THIS PART WHEN REPLACING THE REAR COVER WALL MOUNTS)
54 4-268-431-01 SHEET, ANT (C EL) ◆ 4-268-126-02 SCREW, ORNAMENTAL M6X12
F ORDER THIS PART WHEN REPLACING THE REAR COVER ◇ 2-580-591-01 SCREW, +PSW M3X5
55 4-259-168-01 COVER, AC (M) ○ 7-685-646-79 SCREW, +BVTP 3X8 TYPE2 IT-3
G

XBR-65HX925 41
SECTION 6 - DISASSEMBLY/PART NUMBER INFORMATION
NOTE: The components identified by shading NOTE: The components identified by a red outline and a mark contain
confidential information. Specific instructions must be adhered to whenever
SWITCH UNIT, SPEAKERS AND WIRELESS LAN CARD REMOVAL
and ! mark are critical for safety. Replace only
with part number specified. these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.
A Lift-up Switch Unit and disconnect 1 connector to detach from LCD Panel
B Release clips and disconnect 1 connector from Power Switch to detach from Switch Unit
C Lift-up AC Power Cord and disconnect 1 connector to detach from LCD Panel
D Slide-out right side Loudspeaker to detach from Speaker Bracket
E Release clips and lift-up right side Speaker Bracket to detach from Horizontal Bottom Frame
F Slide-out left side Loudspeaker to detach from Speaker Bracket
G Release clips and lift-up left side Speaker Bracket to detach from Horizontal Bottom Frame 109
H Remove 2 screws to detach Speaker Box Assembly from LCD Panel
I Remove 1 screw to detach Wireless LAN Card from LCD Panel
J Remove 1 screw to detach Antenna from LCD Panel
K Remove 1 screw to detach Antenna from LCD Panel

108

107
H
106

105 104 103

102
I
101 104 103

K
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]

101 1-798-348-11 POWER SWITCH 106 1-754-750-11 ANTENNA


F 102 1-489-442-51 SWITCH UNIT 107 1-754-747-11 ANTENNA
C G
103 1-858-593-12 LOUDSPEAKER (3X15CM) 108 1-458-355-11 WIRELESS LAN CARD
104 4-279-914-01 BRACKET, SP (65) 109 1-858-595-12 SPEAKER BOX ASSEMBLY (9X5CM)
! 105 1-838-269-12 POWER-SUPPLY CORD (WITH CONN.)
A △ 4-256-393-01 SCREW, +PSW M3X6 W12
● 2-990-421-41 SCREW, +PSW M3X6
B E D

XBR-65HX925 42
SECTION 6 - DISASSEMBLY/PART NUMBER INFORMATION
NOTE: The components identified by shading NOTE: The components identified by a red outline and a mark contain

BATV (MAIN) BOARD AND G11/G12 (POWER SUPPLY) and ! mark are critical for safety. Replace only confidential information. Specific instructions must be adhered to whenever
with part number specified. these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.
BOARD REMOVAL
NOTES:
Refer to Handling the FFC Connector on page 3 to disconnect the LVDS Connector.
The (G11) Insulation Sheets are not included with the LCD Panel and must be replaced when replacing the LCD Panel.

A Release 2 clips to detach Side Bracket from BATV Board


159
B Remove 5 screws from BATV Board
C Disconnect connectors from BATV Board
(Refer to Handling the FFC Connector on page 3)
D Remove 1 screw and disconnect 1 connector to detach Camera Module from Bottom Bracket
E Lift-up Camera Sealing Cap to detach from Bottom Bracket
F Release clips and disconnect 1 connector to detach HEM2 Board from Bottom Bracket
G Remove 1 screw, then release clips and lift-up Bottom Bracket to detach from Horizontal Bottom Frame 151

H Remove 5 screws and disconnect 5 connectors from G11 Board


I Remove 5 screws and disconnect 5 connectors from G12 Board

158 152
154

155 153
156

I
157
158

REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]

C 151 4-256-425-73 BRACKET SIDE (BAT-V) METAL 157 1-474-348-11 G11 BOARD, COMPLETE
152 A-1844-839-A BATV BOARD, COMPLETE 158 4-290-727-01 SHEET, INSULATION (G11)
B AFTER REPLACING THE MAIN BOARD OR THE LCD PANEL, YOU ORDER THIS PART WHEN REPLACING THE LCD PANEL
E MUST UPDATE THE SOFTWARE TO THE LATEST VERSION 159 1-474-347-11 G12 BOARD, COMPLETE
153 1-489-507-11 CAMERA MODULE 160 4-256-436-01 SHEET (BAT-V METAL SIDE)
D 154 4-256-663-01 CAP, SEALING (CAMERA) ORDER THIS PART WHEN REPLACING THE LCD PANEL
G 155 A-1817-206-A HEM2 BOARD, MOUNTED
F
156 4-256-664-02 BRACKET, BOTTOM ● 2-990-421-41 SCREW, +PSW M3X6

XBR-65HX925 43
SECTION 6 - DISASSEMBLY/PART NUMBER INFORMATION
NOTE: The components identified by shading NOTE: The components identified by a red outline and a mark contain
confidential information. Specific instructions must be adhered to whenever
HORIZONTAL AND VERTICAL FRAMES, HLT2 BOARD AND and ! mark are critical for safety. Replace only
with part number specified. these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.
LCD PANEL REMOVAL
CAUTIONS:
When replacing the LCD Panel Assembly refer to “Special Handling Instructions When Replacing the LCD Panel Assembly” on
page 5.
The HLT2 Board is attached to the LCD Panel with PWB (H) Tape. Do NOT damage the HLT2 Board when removing
from the LCD Panel.

A Remove 5 screws from Horizontal Top Frame 203


201
B Remove 3 screws from Vertical Right Frame
C Remove 3 screws from Vertical Left Frame
D Remove 6 screws from Horizontal Bottom Frame
E Lift up Frames to detach from LCD Panel
F Remove 8 screws from Corner Joints to detach Frames
G Carefully lift-up HLT2 Board to detach from LCD Panel

A Detail A-1

205
B 202
206

207 204
C

D
E Detail A-2
Detail A-1 Detail A-2

F
G

REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]

201 4-278-468-01 FRAME, HT (65 ALY) 206 A-1792-920-A HLT2 BOARD, MOUNTED
202 4-278-470-01 FRAME, VR (65 ALY) 207 NA LCD PANEL ASSEMBLY
203 4-278-471-01 FRAME, VL (65 ALY) FOR ALL LCD PANEL AND TCON BOARD PART NUMBER
204 4-278-469-01 FRAME, HB (65 ALY) INFORMATION REFER TO THE LCD PANELS SERVICE MANUAL
CLEANING THE LCD PANEL 205 4-256-662-01 JOINT, CORNER
CAUTION: When cleaning the TV, be sure to unplug the power cord to avoid any chance of electric shock. ● 2-990-421-41 SCREW, +PSW M3X6
Clean the cabinet of the TV with a dry soft cloth.
Wipe the LCD screen gently with a soft cloth.
→ Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water.
→ If using a chemically pretreated cloth, please follow the instruction provided on the package.
→ Never use strong solvents such as a thinner, alcohol or benzine for cleaning.
→ Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation.

XBR-65HX925 44
SECTION 6 - DISASSEMBLY/PART NUMBER INFORMATION
NOTE: The components identified by shading NOTE: The components identified by a red outline and a mark contain

SCREWS and ! mark are critical for safety. Replace only confidential information. Specific instructions must be adhered to whenever
with part number specified. these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.

XBR-65HX925

▲ 2-580-608-01 SCREW, +PSW M5X16 TABLE-TOP STAND(4) 4


CONNECTORS
△ 4-256-393-01 SCREW, +PSW M3X6 W12 AC CVR(1), WOOFER(2) 3
■ 2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3 RC(4) 4
□ 4-257-907-01 JOINT, STAND RC(2) 2
◆ 4-268-126-02 SCREW, ORNAMENTAL M6X12 HEAD BRKT to NECK(3), STND BASE to NECK(4), RC(4) 11
◇ 2-580-591-01 SCREW, +PSW M3X5 RC(21) 21
BATV(5), G11(5), G12(5), WIFI(1), ANT(2), CAM(1), BTM BRKT(1),
● 2-990-421-41 SCREW, +PSW M3X6
HT FRM(5), HB FRM(6), VR FRM(3), VL FRM(3), JOINTS(8)
45

○ 7-685-646-79 SCREW, +BVTP 3X8 TYPE2 IT-3 RC TRMNL AREA(1) 1


★ 7-685-648-79 SCREW, +BVTP 3X12 TYPE2 IT-3 HEAD BRKT to H CVR(2) 2 255
256

254 257
252 253

251

258

REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]

251 1-838-923-21 CONNECTOR ASSEMBLY 256 1-910-801-13 CONNECTOR ASSEMBLY 28P


252 1-838-920-21 CONNECTOR ASSEMBLY 2P * 257 1-838-815-11 (LVDS) FLEXIBLE FLAT CABLE Y3 65S
253 1-838-921-21 CONNECTOR ASSEMBLY 2P * 258 1-910-801-04 HARNESS ASSEMBLY
* 254 1-910-801-47 CONNECTOR ASSEMBLY 5P
255 1-910-801-27 CONNECTOR ASSEMBLY 14P

XBR-65HX925 45
SECTION 6 - DISASSEMBLY/PART NUMBER INFORMATION

ACCESSORIES AND PACKAGING OPTIONAL ACCESSORIES


4-273-019-12 MANUAL, INSTRUCTION THE 3D GLASSES LISTED BELOW ARE AVAILABLE THROUGH THE SONY STYLE WEBSITE.
USE THE DESCRIPTION TO LOCATE THE PART AND PRICING INFORMATION
TDG-BR50/B 3D GLASSES (BLACK - SIZE SMALL)
MISCELLANEOUS TDG-BR50/P 3D GLASSES (PINK - SIZE SMALL)
TDG-BR50/L 3D GLASSES (BLUE - SIZE SMALL)
4-180-957-01 BADGE, XBR LOGO(H6) TDG-BR100/B 3D GLASSES (SIZE ADULT)
ORDER THIS PART WHEN REPLACING THE LCD PANEL TDG-BR200/B 3D GLASSES (SIZE SMALL)
4-262-708-02 CLAMPER, CABLE DG-BR250/B 3D GLASSES (SIZE ADULT)
4-287-541-01 CUSHION, CH TDG-BR250/DBL 3D GLASSES - TWO PACK (SIZE ADULT)
4-297-341-01 GASKET, SPCB (65DL)
4-257-907-01 JOINT, STAND 1-458-395-11 POLARIZER ADAPTER (FOR BR250 MODEL)
(SCREWS USED WHEN STAND IS ATTACHED-NOT USED WITH WALL MOUNTS) 1-458-395-21 POLARIZER ADAPTER (FOR BR200 MODEL)
7-685-648-79 SCREW +BVTP 3X12 TYPE2 IT-3 1-838-940-11 USB CABLE
(SCREWS TO ATTACH H-COVER TO HEAD BRACKET) X-2582-496-1 SUPPORT BELT KIT
4-268-126-02 SCREW, ORNAMENTAL M6X12
(SCREWS TO ATTACH HEAD BRACKET AND STAND BASE TO NECK)

2-580-608-01 SCREW, +PSW M5X16 REMOTE COMMANDER


(SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV)
For product protection and safety reasons, Sony strongly recommends 1-489-464-21 REMOTE COMMANDER (RM-YD058)
that you use the screws provided with the TV
CAUTION: These screws cannot be used to secure the TV to
the Wall Mount Brackets

4-290-467-01 SHEET, RADIATION (BAT-L/V)


ORDER THIS PART WHEN REPLACING THE LCD PANEL
4-256-454-02 SPACER (G A)
4-260-776-02 SPACER (G B)
4-195-059-11 TAPE, PWB (H)
ORDER THIS PART WHEN REPLACING THE LCD PANEL
7-600-034-93 TAPE,ADHESIVE(08C16-400)10X50M

XBR-65HX925 46
SECTION 6 - DISASSEMBLY/PART NUMBER INFORMATION

WIRE DRESSING

Figure 6-1.  OVERALL WIRE DRESSING

XBR-65HX925 47
SECTION 7 - SERVICE ADJUSTMENTS
OVERVIEW ACCESSING SERVICE ADJUSTMENT
As mentioned in “Section 2 - Software Requirements” on page 16,
MODE
the models in this manual utilize a “generic” type Main Board, 1. TV must be in standby mode. (Power off).
therefore certain service adjustments settings must be changed or
confirmed when either the Main Board, LCD Panel, or TCON Board
2. Access Service Mode by pressing the following buttons
are replaced. on the Remote Commander within a second of each
other:
UPDATING THE SOFTWARE DISPLAY Channel 5 Volume + POWER .
POWER
After replacing the Main Board, LCD Panel, or TCON Board, you
MUST UPDATE the SOFTWARE to the latest version. Instructions
for updating the software are included with the software package
on the Sony Authorized Servicer Portal at http://www.sony.com/asp DISPLAY
website.

VOLUME+

RM-YD058

XBR-65HX925 48
SECTION 7 - SERVICE ADJUSTMENTS
3. The DIGITAL Service Menu displays. VIEWING OR CHANGING SERVICE DATA
NOTE: There are 3 Service Menus for this model,
Within each Service Menu are Categories and data information.
DIGITAL, CHASSIS, and VPC. If the DIGITAL Service
Menu is not displayed, press JUMP or OPTIONS on the Category Name
Remote Commander.

DIGITAL SERVICE CHASSIS SERVICE


001 OP Category Number 000 WYVERN
000 VERS --- Item Number 000 S2_NOISE_TH 32
<MAIN> <EXT>
DM1.301W00AA RF:01.05
WF1.003W00AA WF:2.0.0.99
DF1.001W00AA WF:0B
YM1.010W00AA CAN:X.XXX
DB2.105W00AA FDlXXXX
(DM1.301W00A)
DD1.016W00AA
WP0.521W00AA <PEM>
MID:5D25E207 PM1.012W00LU
PID:0E020000 PB1.000W00LU Item Name Data Value
PNL:V645H1-PE1 PL1.011J46LUX
POP:X.XXX PD1.011J46LUX Figure 7-3.  Service Data Definitions
Use the buttons on the Remote Commander to review or change the
Figure 7-1.  Sample Digital Service Menu service data.

press JUMP 4. To change the Category, press 2 to move to the


or OPTIONS Next Category or press 5 to go back to the Previous
Category.
Note: Pressing 2 or 5 only changes the Categories
CHASSIS SERVICE within the Service Menu displayed.
000 WYVERN 5. To change the adjustment item, press 1 to move to
000 S2_NOISE_TH 32 the Next Item or 4 to go back to the Previous Item.
6. To change the Data Value, press 3 to increase the
Data Value or 6 to decrease the Data Value.
7. Press MUTING then press 0 to WRITE (Save) the
changes.
Figure 7-2.  Sample Chassis Service Menu 8. To exit service mode, press HOME or turn the TV
power off.

XBR-65HX925 49
SECTION 7 - SERVICE ADJUSTMENTS
UPDATING SERVICE ADJUSTMENT DATA SELECTING THE SEGMENT CODE
WHEN REPLACING THE MAIN BOARD Before proceeding, update the software to the latest version. After
updating the software, go into Service Mode to select the correct
The following procedures must be performed after replacing the Segment Code data value.
main board or the LCD Panel and updating the software to ensure 1. TV must be in standby mode. (Power off).
that the service adjustment data is accurate.
2. Access Service Mode by pressing the following buttons
If the following adjustments are not completed, some of the features on the Remote Commander within a second of each
for the television will not be available. other:
DISPLAY Channel 5 Volume + POWER .
●● Select the Segment Code

●● Select the Destination DIGITAL SERVICE

001 OP
●● Select the Model Name 000 VERS ---

●● Select the BU Trans <MAIN>


DM1.301W00AA
<EXT>
RF:01.05
WF1.003W00AA WF:2.0.0.99
●● Confirm Model ID and Product ID DF1.001W00AA
YM1.010W00AA
WF:0B
CAN:X.XXX
DB2.105W00AA FDlXXXX
(DM1.301W00A)
DD1.016W00AA
WP0.521W00AA <PEM>
MID:5D25E207 PM1.012W00LU
PID:0E020000 PB1.000W00LU
PNL:V645H1-PE1 PL1.011J46LUX
POP:X.XXX PD1.011J46LUX

3. Press 2 to move to the 002 MODEL category.

DIGITAL SERVICE
002 MODEL
000 SEG Y1

XBR-65HX925 50
SECTION 7 - SERVICE ADJUSTMENTS
4. Using the table, press 3 to increase the data value or SELECTING THE DESTINATION
6 to decrease the data value, to select the correct The correct destination needs to be selected after replacing the main
segment code data value. board or the LCD panel.
Code Segment
Destnation Model ID Product ID Panel ID CAUTION: Verify the DESTINATION is set correctly
Name Code
before proceeding to the next step. If another
2b‐1 Y1 BRAZIL 5D25E207 0E020000 V645H1‐PE1
destination Data Value is selected, it may possibly
5. Press MUTING then press 0 to WRITE (Save) the corrupt the software which would require a Main Board
changes. replacement.
7. Press 1 to move to the 001 DEST item.
DIGITAL SERVICE
002 MODEL
000 SEG Y1 DIGITAL SERVICE
002 MODEL
WRITE 001 DEST BRA

When complete, the screen briefly indicates the


process is “DONE”.
8. Using the table, press 3 to increase the data value or
DIGITAL SERVICE 6 to decrease the data value, to select the correct
002 MODEL destination of the TV.
000 SEG Y1
DESTINATION DATA VALUE
DONE BRAZIL BRA

6. Proceed to “Selecting the Destination”.

XBR-65HX925 51
SECTION 7 - SERVICE ADJUSTMENTS
9. Press MUTING then press 0 to WRITE (Save) the SELECTING THE MODEL NAME
changes. The correct model name needs to be selected after updating the
software.
DIGITAL SERVICE
002 MODEL 11. Press 1 to move to the 002 MODEL item.
001 DEST BRA

DIGITAL SERVICE
WRITE 002 MODEL
002 MODELNAME XBR-65HX925

When complete, the screen briefly indicates the


process is “DONE”.

DIGITAL SERVICE
002 MODEL 12. If the correct model does not display, press 3 until the
001 DEST BRA model displayed matches the model of the TV.
13. Press MUTING then press 0 to WRITE (Save) the
DONE changes.

DIGITAL SERVICE
002 MODEL
10. Proceed to “Selecting the Model Name”. 002 MODELNAME XBR-65HX925

WRITE

XBR-65HX925 52
SECTION 7 - SERVICE ADJUSTMENTS
When complete, the screen briefly indicates the NOTE: If the message displays “DATA TRANSFER NG”
process is “DONE”. the transfer is not complete. If that occurs, repeat step
16 .
DIGITAL SERVICE
002 MODEL VPC SERVICE
002 MODELNAME XBR-65HX925 000 DATA_COPY
000 BU_TRANS 2

DONE
DATA TRANSFER NG

14. Proceed to “Selecting the BU Trans”. 17. Verify the Data Transfer succeeded.

VPC SERVICE
SELECTING THE BU TRANS 000 DATA_COPY
This procedure is to copy the White Balance adjustment data from 000 BU_TRANS 3
the TCON Board to the main board. The BU Trans service item is
under the VPC service menu. DATA TRANSFER SUCCESS
15. Press JUMP or OPTIONS on the Remote Commander
until the VPC menu displays. 18. Exit service mode by pressing HOME and then turn the
TV power off.
VPC SERVICE 19. Cycle AC Power.
000 DATA_COPY
(Unplug and Plug AC Cord from the AC Outlet).
000 BU_TRANS 0
20. Wait a minute while lights flash, and initial setup screen
shows.
16. To change the data value of the BU_Trans, press 3 to 21. TV update is complete.
increase the data value to 1. The additional features of the TV, including 3D, are now
available.
VPC SERVICE
000 DATA_COPY
000 BU_TRANS 1

XBR-65HX925 53
SECTION 7 - SERVICE ADJUSTMENTS
ADDING THE SERIAL NUMBER 4. Press 2 to move to the 002 MODEL category.
AFTER REPLACING THE MAIN BOARD DIGITAL SERVICE
002 MODEL
The replacement board does not contain a serial number. Use the 000 SEG Y1
following instructions to add the customer’s serial number.
CAUTION: The serial number can only be entered once. Please
make sure to enter the correct serial number for the customer’s TV.
1. Locate the serial number for the TV on the side of the
Rear Cover of the TV. 5. Press 1 until the 003 SERIAL item displays.

MODEL NO DIGITAL SERVICE


XBR-65HX925 002 MODEL
SERIAL NO 003 SERIAL ---
1001318

2. TV must be in standby mode. (Power off).


3. Access Service Mode by pressing the following buttons
on the Remote Commander within a second of each
other: 6. Press 0 to display the Serial Number Edit option.
DISPLAY Channel 5 Volume + POWER .
DIGITAL (MODEL) SERVICE
SerialNumberEdit
DIGITAL SERVICE

001 OP *1 SerialNumber
000 VERS ---

<MAIN> <EXT>
DM1.301W00AA RF:01.05
WF1.003W00AA WF:2.0.0.99
DF1.001W00AA WF:0B
YM1.010W00AA CAN:X.XXX
DB2.105W00AA FDlXXXX
(DM1.301W00A)
DD1.016W00AA
WP0.521W00AA <PEM>
MID:5D25E207 PM1.012W00LU
PID:0E020000 PB1.000W00LU
PNL:V645H1-PE1 PL1.011J46LUX
POP:X.XXX PD1.011J46LUX

XBR-65HX925 54
SECTION 7 - SERVICE ADJUSTMENTS
When complete, the screen indicates the process is
7. Press the select button to display the Serial
“DONE”, then the serial number displays.
Number input screen.
DIGITAL (MODEL) SERVICE
DIGITAL (MODEL) SERVICE SerialNumberEdit
SerialNumberEdit
*1 SerialNumber DONE
*1 SerialNumber
1001318
Please input serial number
(0000000-9999999)
----------------
10. Exit service mode by pressing HOME and then turn the
CAUTION: The serial number can only be entered TV power off.
once. Please make sure to enter the correct serial
11. Cycle AC Power.
number for the customer’s TV.
(Unplug and Plug AC Cord from the AC Outlet).
8. Using the remote commander, enter the serial number
12. Proceed to “Verifying the Model ID and Product ID.”
of the TV.
NOTE: If the incorrect serial number is entered, press
to go back to the Serial Number input screen
and re-enter the correct serial number.
9. Press the select button to WRITE (Save) the serial
number to the replacement Main Board.

DIGITAL (MODEL) SERVICE


SerialNumberEdit

*1 SerialNumber

Please input serial number


(0000000-9999999)
1001318 WRITE

XBR-65HX925 55
SECTION 7 - SERVICE ADJUSTMENTS
VERIFYING THE MODEL ID AND PRODUCT ID 3. Using the information provided in the Segment Code
table below, verify the Model ID and Product ID are
After completing all of the service adjustment changes, verify that
correct.
the correct Model ID and Product ID displays in the Service menu.
Code Segment
1. TV must be in standby mode. (Power off). Destnation Model ID Product ID Panel ID
Name Code
2. Access Service Mode by pressing the following buttons 2b‐1 Y1 BRAZIL 5D25E207 0E020000 V645H1‐PE1
on the Remote Commander within a second of each
other: 4. Exit service mode by pressing HOME and then turn the
TV power off.
DISPLAY Channel 5 Volume + POWER .

DIGITAL SERVICE

001 OP
000 VERS ---
Software Version
<MAIN> <EXT>
DM1.301W00AA RF:01.05
WF1.003W00AA WF:2.0.0.99
DF1.001W00AA WF:0B
YM1.010W00AA CAN:X.XXX
Model ID DB2.105W00AA FDlXXXX
Product ID (DM1.301W00A)
Panel ID DD1.016W00AA
WP0.521W00AA <PEM>
MID:5D25E207 PM1.012W00LU
PID:0E020000 PB1.000W00LU
PNL:V645H1-PE1 PL1.011J46LUX
POP:X.XXX PD1.011J46LUX

XBR-65HX925 56
SECTION 7 - SERVICE ADJUSTMENTS
UPDATING SERVICE ADJUSTMENT DATA COPYING THE BU TRANS DATA
WHEN REPLACING THE LCD PANEL This procedure is to copy the White Balance adjustment data from
the Main Board to the TCON board. The BU Flash service item is
Before proceeding, update the software to the latest version. After under the VPC service menu.
updating the software, go into Service Mode to make the appropriate 1. TV must be in standby mode. (Power off).
adjustments to the copy the data onto the panel.
2. Access Service Mode by pressing the following buttons
●● Copy the BU Flash Data on the Remote Commander within a second of each
other:
●● Confirm Model ID and Product ID DISPLAY Channel 5 Volume + POWER .
●● Reset the Panel Operation Time
DIGITAL SERVICE

001 OP
000 VERS ---

<MAIN> <EXT>
DM1.301W00AA RF:01.05
WF1.003W00AA WF:2.0.0.99
DF1.001W00AA WF:0B
YM1.010W00AA CAN:X.XXX
DB2.105W00AA FDlXXXX
(DM1.301W00A)
DD1.016W00AA
WP0.521W00AA <PEM>
MID:5D25E207 PM1.012W00LU
PID:0E020000 PB1.000W00LU
PNL:V645H1-PE1 PL1.011J46LUX
POP:X.XXX PD1.011J46LUX

3. Press JUMP or OPTIONS on the Remote Commander


until the VPC menu displays.

VPC SERVICE
000 DATA_COPY
000 BU_TRANS 0

XBR-65HX925 57
SECTION 7 - SERVICE ADJUSTMENTS
4. Press 2 to move to the 001 DATA_BACKUP category 7. Exit service mode by pressing HOME and then turn the
and the 000 BU_FLASH item. TV power off.
8. Cycle AC Power.
VPC SERVICE
001 DATA_BUKUP
(Unplug and Plug AC Cord from the AC Outlet).
000 BU_FLASH 0 9. Proceed to “Verifying the Model ID and Product ID.”

VERIFYING THE MODEL ID AND PRODUCT ID


5. To change the data value of the BU_Trans, press 3 to After completing all of the service adjustment changes, verify that
increase the data value to 1. the correct Model ID and Product ID displays in the Service menu.
VPC SERVICE 1. TV must be in standby mode. (Power off).
001 DATA_BUKUP 2. Access Service Mode by pressing the following buttons
000 BU_FLASH 1 on the Remote Commander within a second of each
other:
DISPLAY Channel 5 Volume + POWER .
NOTE: If the message displays “DATA TRANSFER NG”
the transfer is not complete. If that occurs, repeat step
5. DIGITAL SERVICE

001 OP
VPC SERVICE 000 VERS ---
001 DATA_BUKUP Software Version
000 BU_FLASH 2 <MAIN> <EXT>
DM1.301W00AA RF:01.05
WF1.003W00AA WF:2.0.0.99
DF1.001W00AA WF:0B
DATA TRANSFER NG YM1.010W00AA CAN:X.XXX
Model ID DB2.105W00AA FDlXXXX
(DM1.301W00A)
6. Verify the Data Transfer succeeded. Product ID
DD1.016W00AA
Panel ID
WP0.521W00AA <PEM>
VPC SERVICE MID:5D25E207 PM1.012W00LU
PID:0E020000 PB1.000W00LU
001 DATA_BUKUP PNL:V645H1-PE1 PL1.011J46LUX
000 BU_FLASH 3 POP:X.XXX PD1.011J46LUX

DATA TRANSFER SUCCESS

XBR-65HX925 58
SECTION 7 - SERVICE ADJUSTMENTS
3. Using the information provided in the Segment Code RESETTING THE PANEL OPERATION TIME
table below, verify the Model ID and Product ID are
After completing all steps, reset the panel operation time from the
correct.
Self Check screen.
Code Segment
Destnation Model ID Product ID Panel ID 1. TV must be in standby mode. (Power off).
Name Code
2b‐1 Y1 BRAZIL 5D25E207 0E020000 V645H1‐PE1 2. Press the following buttons on the Remote Commander
within a second of each other:
4. Exit service mode by pressing HOME and then turn the 3. DISPLAY Channel 5 Volume - POWER
TV power off. .
5. Proceed to “Reset the Panel Operation Time”.

* NOTE: This differs from accessing Service Adjustments Mode
(Volume +)

SELF CHECK

000 RGB_SEN -------------- -------------- -------------- 00


000 RESERVED -------------- -------------- -------------- 00
000 RESERVED -------------- -------------- -------------- 00
002 MAIN_POWE -------------- -------------- -------------- 01
003 DC_ALERT -------------- -------------- -------------- 00
003 AUD_PROT -------------- -------------- -------------- 00
004 BALANCER -------------- -------------- -------------- 00
005 HFR_ERR -------------- -------------- -------------- 00
005 TCON_ERR -------------- -------------- -------------- 00
005 P_ID_ERR -------------- -------------- -------------- 00
006 BACKLITE -------------- -------------- -------------- 00
006 VLED -------------- -------------- -------------- 00
007 TEMP_ERR -------------- -------------- -------------- 00
007 FAN_ERR -------------- -------------- -------------- 00
010 EMITTER -------------- -------------- -------------- 00
012 IA -------------- -------------- -------------- 00
101 VPC_WDT -------------- -------------- -------------- 00
102 MEPS_WDT -------------- -------------- -------------- 00
103 HOST_WDT -------------- -------------- -------------- 00
104 STBY_WDT -------------- -------------- -------------- 00

12345-00333-06789
- -

Panel operation time

XBR-65HX925 59
SECTION 7 - SERVICE ADJUSTMENTS
4. To clear the LCD Panel operating hours of the LCD OPTIONAL ADJUSTMENTS
Panel after replacing the panel, press 7 0 .
All Sony TVs are set for optimal viewing performance. Refer to the
SELF CHECK following instructions if the customer requests additional adjustments.
000 RGB_SEN -------------- -------------- -------------- 00
000 RESERVED -------------- -------------- -------------- 00
000 RESERVED
002 MAIN_POWE
--------------
--------------
-------------- -------------- 00
-------------- -------------- 01
SETTING WHITE BALANCE ADJUSTMENTS
003 DC_ALERT -------------- -------------- -------------- 00
003 AUD_PROT
004 BALANCER
--------------
--------------
--------------
--------------
--------------
--------------
00
00
White Balance adjustment data is located on the Digital Service
005 HFR_ERR
005 TCON_ERR
--------------
--------------
--------------
--------------
--------------
--------------
00
00
Menu.
005 P_ID_ERR -------------- -------------- -------------- 00
006 BACKLITE -------------- -------------- -------------- 00 1. TV must be in standby Mode. (POWER off).
006 VLED -------------- -------------- -------------- 00
007 TEMP_ERR
007 FAN_ERR
--------------
--------------
--------------
--------------
--------------
--------------
00
00
2. Press the following buttons on the Remote Commander
010 EMITTER
012 IA
--------------
--------------
--------------
--------------
--------------
--------------
00
00
within a second of each other:
101 VPC_WDT
102 MEPS_WDT
--------------
--------------
--------------
--------------
--------------
--------------
00
00
DISPLAY Channel 5 Volume + POWER .
103 HOST_WDT -------------- -------------- -------------- 00
104 STBY_WDT -------------- -------------- -------------- 00

DIGITAL SERVICE
12345-00333-00000
12345-00333-06789
- -
001 OP
Panel operation time 000 VERS ---

5. To exit the Self Diagnostic screen, turn off the power to


<MAIN> <EXT>
the TV by pressing the POWER button on the remote DM1.301W00AA RF:01.05
WF1.003W00AA WF:2.0.0.99
or the POWER button on the TV. DF1.001W00AA WF:0B
YM1.010W00AA CAN:X.XXX
DB2.105W00AA FDlXXXX
(DM1.301W00A)
DD1.016W00AA
WP0.521W00AA <PEM>
MID:5D25E207 PM1.012W00LU
PID:0E020000 PB1.000W00LU
PNL:V645H1-PE1 PL1.011J46LUX
POP:X.XXX PD1.011J46LUX

XBR-65HX925 60
SECTION 7 - SERVICE ADJUSTMENTS
3. Press JUMP or OPTIONS on the Remote Commander
until the VPC menu displays.

VPC SERVICE
000 DATA_COPY
000 BU_TRANS 0

4. Press 2 to move to “006 WB” Category.

VPC SERVICE
006 WB
000 R_DRV 128

5. To change the data value of the R_DRV, press 3 to


increase the value or 6 to decrease the value.
NOTE: The data value must be set between the range
1 to 255.
6. Press 1 to move to the next item (001 G_DRV).
7. To change the data value, press 3 to increase the
value or 6 to decrease the value.
8. Repeat steps 6 and 7 for each of the following items:
002 B_DRV
003 R_BKG
004 G_BKG
005 B_BKG
9. To save the changes, press MUTING then press 0 .
10. To exit service mode, press HOME or turn the TV
power off.

XBR-65HX925 61
SECTION 7 - SERVICE ADJUSTMENTS
RESETTING THE TV TO FACTORY RESETTING THE TV TO FACTORY CONDITION
CONDITION USING SERVICE MODE
1. TV must be in standby Mode. (POWER off).
Use the following instructions to restore the User Adjustments and 2. Press the following buttons on the Remote Commander
Channel Memory settings to the preset factory conditions. within a second of each other:
1. While holding down the on the Remote Commander, DISPLAY Channel 5 Volume + POWER .
press the POWER button on the TV Switch Unit of the
3. If necessary, press JUMP or OPTIONS to go to DIGITAL
set.
mode.
2. The set restarts and displays the Initial Setup screen.
4. Press the following buttons on the Remote Commander
This may take several minutes.
within a second of each other:
Press 8 MUTING 0 .
“SERVICE” changes to green RST.
RST executes the command and displays EXE.
EXE-RST displays green, then red indicating the TV is
writing the data.
5. When the process is complete the green SERVICE text
displays and the LED display as shown below:

TIMER Standby POWER

6. Cycle AC Power
(Unplug and Plug AC Cord from the AC Outlet).
The set restarts and displays the Initial Setup screen.
This may take several minutes.

XBR-65HX925 62
is a trademark of Sony Electronics
Reproduction in whole or part without written permission is prohibited. All rights reserved
Sony Corporation English
Sony Technology Center 2011HJ74WEB-1
Technical Services Printed in USA
9-883-871-01 Service Publication Department © 2011.10

XBR-65HX925 63
APPENDIX A - REMOVING THE REAR COVER
REAR COVER CAUTION
The Rear Cover for this model has some sharp edges. Refer to the following information when handling the Rear Cover.

Handle the
Rear Cover
using these
areas.
Use caution when
handling this
section

Areas with
yellow have
sharp edges.
Use caution
with these areas.
Areas with red
have sharp
edges and are
Not reinforced .
Use caution with
these areas to
avoid damaging
the Rear Cover.
Figure Appendix A-1.  REAR COVER CAUTION POINTS

XBR-65HX925 A-1
APPENDIX A - REMOVING THE REAR COVER
REMOVING THE POWER CORD FROM THE 1. Using the instructions provided in the “Rear Cover
Removal” on page 41, remove the screws from the
REAR COVER Rear Cover.
2. Remove 1 screw from AC Cover.
The AC Power Cord is connected to the Power Supply Board and
then routed out through the Rear Cover. When removing the Rear 3. Lift up Rear Cover with AC Cover and AC Power Cord
Cover use caution to avoid pulling the AC Power Cord which may attached.
damage the cord. NOTE: Hold AC Power Cord while lifting up Rear
Cover. Do not pull the AC Power Cord or damage the
Caution: These instructions should be followed whenever connector on the Power Board.
removing the Rear Cover.

XBR-65HX925 A-2
APPENDIX A - REMOVING THE REAR COVER
4. Disconnect the AC Power Cord to detach from Power
Supply Board.

5. Release the clips on the inside of the rear cover to


detach the AC Cover.

XBR-65HX925 A-3
APPENDIX B - 8 BLINK ERROR CODE
SUBJECT: 8 Blink Error Code Every time 3 errors are registered in the SELF CHECK screen the TV
will shut down and activate an 8x blink pattern on the Red Standby
SYMPTOM:
LED.
1. TV shuts down with an 8 blink error
2. 008 error code not in the service SELF CHECK list SELF CHECK

3. 103 error code registers 8 blink error is in SELF 000


000
RGB_SEN
RESERVED
--------------
--------------
--------------
--------------
--------------
--------------
00
00
000 RESERVED -------------- -------------- -------------- 00
CHECK list 002
003
MAIN_POWE
DC_ALERT
--------------
--------------
--------------
--------------
--------------
--------------
00
00
003 AUD_PROT -------------- -------------- -------------- 00
CAUSE:: 004
005
BALANCER
HFR_ERR
--------------
--------------
--------------
--------------
--------------
--------------
00
00
005 TCON_ERR -------------- -------------- -------------- 00
005 P_ID_ERR -------------- -------------- -------------- 00
8 blink could be caused by one of the following issues: 006
006
BACKLITE
VLED
-------------- -------------- -------------- 00
-------------- -------------- -------------- 00
007 TEMP_ERR -------------- -------------- -------------- 00
1. Software Issue 007
010
FAN_ERR
EMITTER
--------------
--------------
--------------
--------------
--------------
--------------
00
00
012 IA -------------- -------------- -------------- 00
2. Network Issue 101
102
VPC_WDT
MEPS_WDT
--------------
--------------
--------------
--------------
--------------
--------------
00
00

3. Skype Login Issue 103


104
HOST_WDT
STBY_WDT
--------------
--------------
--------------
--------------
--------------
--------------
09
00

4. Incompatible USB Device Plugged Inserted 12345-00333-06789


- -

5. Defective Main Board


8x blink code is mainly used during TV software development. Look
in TV’s service SELF CHECK for error code history and notice at the 101 VPC_WDT --------------
--------------
--------------
--------------
--------------
--------------
00
00
102 MEPS_WDT
bottom of the list WDT (Watch Dog Timer) error codes, in particular 103 HOST_WDT -------------- -------------- -------------- 09
104 STBY_WDT -------------- -------------- -------------- 00
notice 103 HOST_WDT.
SOLUTION:
SELF CHECK

000 RGB_SEN -------------- -------------- -------------- 00 To Troubleshoot perform the following steps in the order shown:
000 RESERVED -------------- -------------- -------------- 00
000 RESERVED -------------- -------------- -------------- 00
002 MAIN_POWE -------------- -------------- -------------- 00 1. Step 1
003 DC_ALERT -------------- -------------- -------------- 00
003 AUD_PROT
004 BALANCER
--------------
--------------
--------------
--------------
--------------
--------------
00
00 a. Disconnect All Inputs to the TV
005 HFR_ERR -------------- -------------- -------------- 00
005 TCON_ERR
005 P_ID_ERR
--------------
--------------
--------------
--------------
--------------
--------------
00
00 b. Cycle AC Power
006 BACKLITE -------------- -------------- -------------- 00
006 VLED
007 TEMP_ERR
--------------
--------------
--------------
--------------
--------------
--------------
00
00
c. 8 blink still occurs, go to Step 2
007 FAN_ERR -------------- -------------- -------------- 00
010 EMITTER -------------- -------------- -------------- 00
012 IA -------------- -------------- -------------- 00
101 VPC_WDT -------------- -------------- -------------- 00
102 MEPS_WDT -------------- -------------- -------------- 00
103 HOST_WDT -------------- -------------- -------------- 00
104 STBY_WDT -------------- -------------- -------------- 00

12345-00333-06789
- -

XBR-65HX925 B-1
APPENDIX B - 8 BLINK ERROR CODE
2. Step 2
a. Completely Reset TV using Remote Control
b. While Pressing and holding Arrow Up, Press and
Hold TV Power Button (on side of TV) and then
Release Arrow Up
c. 8 blink still occurs, go to Step 3
3. Step 3
a. Check for latest Software Version through Network
Connection or Reference Library
b. Connect and Configure TV Network Connection
c. Using Remote Control Press HOME > Settings >
Product Support > Software Update
d. If TV is not network connected go to Reference
Library and Download Latest Software for the
Specific Model and Install using a USB Thumb
Drive.
e. 8 blink still occurs, go to Step 4
4. Step 4
a. Replace Main (BATV) Board

XBR-65HX925 B-2
APPENDIX C - SETUP GUIDE
The Setup Guides (Operating Instructions) are the documents that are included with the television. Sony’s BRAVIA TVs now come with an
on-screen i-Manual. To learn more about the TVs features access the i-Manual using the customers remote control.

XBR-65HX925 C-1

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