Priyanka Malali

Mobile: +91-8123471572
E-Mail:priyankamalalikeshava@gmail.com

An ambitious, hardworking graduate targeting challenging and enriching assignments with an organization
of high repute.
PROFILE SUMMAR Y
• Flair with the concepts of practical, managerial skills communication skills and business decision-making
capability.
• A go-getter with strong communication, coordination, & entrepreneurial abilities.
• Excellent team player with strong leadership and organizational skills; ability in learning
new concepts quickly, managing work pressure & communicating ideas clearly.
PROFESSIONAL SUMMARY
• Around 4.5 years of experience in the industry as Catalog lead, Finance analyst
• Worked on Catalog management, finance, e-commerce, OTC (order to cash)
• Handling a team of 12 associates under Swiggy Goods and Product Compliance.
• Leading a team for validation, creation and tracking the inflow of the team. Interacting with Vendors and Program team as
per business requirement.
• Ensuring the performance of the associates is of a high standard.
• Vendor Management and Stake Holder Meetings.

EXPERIENCE

Organization: SWIGGY PVT LTD

Period: JAN – SEP2019
Designation/Department: Team Lead. s
Description:

• Deal with post vendor onboarding processes i.e. documentation, invoicing.

• Responsible for timely and accurate payables for all vendor payments across categories for the vertical based on credit
cycles.
• Testing of all consumer & internal-facing apps/dashboards/websites.
• Work with the central and city management team to enhance existing reports and dashboards as well as build new ones
that increase sales visibility and efficiencies to track growth across the business vertical.
• Operate as an expert of vendor management processes and an escalation point for issue and conflict resolutions.
• Work with the central and city management team to enhance existing reports and dashboards as well as build new ones
that increase sales visibility and efficiencies to track growth across the business vertical.
• Updating SOPs for Operations team.
• Responsible for vendor management and vendor operations.
• Experienced in handling the vendor on boarding operations.
• Delivery Executive Training.
• Supporting and enabling field testing.
• Populating and proposing content for the product catalogs on the Swiggy Portals.
• Interacting and coordinating with vendors and manufacturers to help ensure a smooth data flow

Organization: AMAZON INDIA PVT LTD

Period: Jan 17-Jan 19

Designation : Sr. Catalogue Analyst

Description:

• Strong attention to details.

• Ability to analyze and identify patterns in large data sets
• Decision making aptitudes based on given guidelines and in ambiguous contexts
• Must be comfortable working with large data sets
• Very good knowledge and experience in internet navigation and research Monitoring and taking
appropriate actions on compliance- related issues
• Finding specific information about products in a timely manner.
• Investigating, controlling, and putting to rest suspicious activities
.
 Organization: XEROX INDIA PRIVATE LTD
Period: Jun 15 – Dec 17
Designation/Department: Credit Controller

Description:

• Established and Maintained Great Customer Relationships to Maximize Account Performance.

• Managed customer accounts by ensuring any issues and queries were dealt with professionally
and resolved quickly& efficiently ensuring no Payment Delays.
• Ensuring any payments are made on time.
• Ensured Issues and Queries were dealt with promptly and professionally.
• Updating customer records & ensuring that administrative records are up to date.
• Identifying accounts that will require special attention or investigation.
• Sending out copy invoices, monthly statements and cash allocations.
• Prepared analysis of bad debts including making recommendations to the controller
for proposed bad debt write offs
• Arranged and set up Direct Debit payment systems.
• Operated all established collection procedures to achieve targeted results while promoting excellent
customer support to external and internal customers.
• Maintained accurate and up-to-date customer details and account records.
• Obtained sufficient information to assess the credit-worthiness of newly proposed and existing
customers and ensured that all clients meet the company requirements.

QUALIFICATIONS

• Bachelor of Commerce from Bangalore University with 82% in May 2015

• 12th class 86% in 2012
• 10th class with 72% in 2010

ACTIVITIES
I have been a diverse, flexible and initiative traveler.
By being exposed to new places, people and cultures, I have developed a wider world view,
another reason why I love to travel. I was been able to do couple of treks and traveled to most of the parts
of India and European counties.
Traveling to unalike locations and discovering the places and knowing the culture of the same
is always been my passion.

PERSONAL DETAILS
Date of Birth: 11th March1994
Languages Known: English Kannada Tamil and Hindi