Professional Documents
Culture Documents
Call Center Reading
Call Center Reading
Call Center Reading
October 2019
[INTRODUCTION] Hello, is [ASK FOR NAME ON LIST] there? I’m calling from New
York Opinion Surveys. I am not selling anything. I am conducting an opinion survey and
would like to ask you a few questions about issues facing your community and the nation. This is
a research study in which your name was chosen at random. Your individual answers are
confidential.
1. [CELL PHONE] First, are you in a place where you can talk safely and openly on your
phone? I know we are calling you on your cell phone so we will make this as quick as
possible and we really appreciate your time.
Schedule
No
call back
Yes Continue
(Don’t know/refused) Continue
2. (First), does anyone in your household work for a news media outlet including print, radio,
and Internet blog or television station?
No 1
Yes TERMINATE
(Don’t know/refused) TERMINATE
Yes 1
No TERMINATE
(Don’t know/refused) TERMINATE
[Q4-Q5. SCREEN FOR REGISTERED DEMOCRATS]
4. I know it’s still a long way off, but what are the chances that you will vote in the April
2020 DEMOCRATIC PRIMARY for President – will you definitely vote, probably
vote, are the chances 50-50, or will you probably not vote?
Definitely vote
Probably vote
50-50 Terminate
Will not vote Terminate
(Don’t know/ refused) Terminate
5. As you may know, in New York the Presidential primary is earlier than the Congressional
primary, I know it’s still a long way off, but what are the chances that you will also vote in
the JUNE 2020 DEMOCRATIC PRIMARY elections for CONGRESS and other state
offices – will you definitely vote, probably vote, are the chances 50-50, or will you
probably not vote?
Definitely vote 1
Probably vote 2
50-50 3
Will not vote Terminate
(Don’t know/ refused) Terminate
6. Now, thinking about the direction the country is headed in, generally speaking, are you
very satisfied, satisfied, dissatisfied, or very dissatisfied with the direction in which the
country is headed?
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
(Don’t know/ refused)
7. And thinking about some of your elected leaders, generally speaking do you APPROVE or
DISAPPROVE of the way Andrew Cuomo is doing his job as Governor? [PROBE: And is
that STRONGLY (approve/disapprove) or SOMEWHAT (approve/disapprove) of the job
that Andrew Cuomo is doing his job as Governor?]
Strongly Approve
Somewhat Approve
Somewhat Disapprove
Strongly Disapprove
(Don’t know/ refused)
8. [SPLIT A] Do you APPROVE or DISAPPROVE of the way the state legislature is doing
its job? [PROBE: And is that STRONGLY (approve/disapprove) or SOMEWHAT
(approve/disapprove) of the way the state legislature is doing its job?]
Strongly Approve
Somewhat Approve
Somewhat Disapprove
Strongly Disapprove
(Don’t know/ refused)
Strongly Approve
Somewhat Approve
Somewhat Disapprove
Strongly Disapprove
(Don’t know/ refused)
[ROTATE QX AND Y]
10. And generally speaking, do you think Gregory Meeks deserves to be re-elected to
Congress, or do you think it’s time for someone new?
Deserves Re-election
Someone New
(Don’t know/ refused)
11. Do you APPROVE or DISAPPROVE of the way Gregory Meeks is handling his job as a
Congressman? [PROBE: And is that STRONGLY (approve/disapprove) or SOMEWHAT
(approve/disapprove) of the way that Gregory Meeks is handling his job as Congressman?]
Strongly Approve
Somewhat Approve
Somewhat Disapprove
Strongly Disapprove
(Don’t know/ refused)
12. [IF QX LE 4: OPEN-END] And what makes you feel that way about the job Meeks is
doing in Congress? __________________________________________
Now I’m going to read you a list of issues and concerns some in your community say they want
their member of Congress to focus on. For each, I want you to rate on a scale of 0 to 10 how
important you think each issue is for your member of Congress to focus on. Use a 10 if you
think it should be a top priority for your member of Congress, a 5 if you think it should be
somewhat of a priority, and 0 if you don’t think it should be a priority at all for your member of
Congress. You may use any number between 0 and 10. [IF DK/REF CODE 99]
[READ & ROTATE QX-QX] 0-10
13. [SSA]Attracting new industries and jobs to the district
14. [SSB]Increasing wages and salaries
15. [SSC] Making college education more affordable
16. [SSA]Making health care more affordable
17. [SSB]Improving the quality of K-12 public schools
18. [SSC] Ending the tax breaks to big corporations and the wealthy
19. [DNS] Getting corporate money out of politics
20. [DNS] Cracking down on corruption by elected officials
21. [DNS] Passing Medicare for all
22. [SSB]Fighting racism and division
23. [SSC] Obtaining federal funds to improve the subway to lower
commute times
24. [SSA] Improving infrastructure like roads and bridges to lower
commute times
25. [SSB] Negotiating for Federal money to improve downtown areas
throughout the district
26. [SSC] Impeaching Donald Trump
27. [SSA]Passing the Green New Deal legislation
28. [SSB] Passing laws that help stop climate change
29. [SSC] Protecting women’s reproductive rights
30. [SSA]Ensuring equal pay for equal work by closing the racial and
gender wage gaps
31. [SSB] Working to end police harassment and racial profiling
32. [SSC] Supporting rights for Gay, Lesbian, Bisexual, and
Transgender individuals
33. [SSA]Reducing crime and violence
34. [SSB] Passing stricter gun control laws
35. [SSC] Banning assault rifles
36. [SSA] Protecting our elections from foreign interference
37. [SSB] Increasing border security
38. [SSC] Passing immigration reform that leads to a path to
citizenship
39. [SSA]Restoring the Federal deduction for state and local taxes
40. [SSB] Controlling the pace of development and gentrification
41. [SSC] Creating more affordable housing
42. [SSA]Bringing down the Federal budget deficit
Now, I’d like you to rate your feelings toward some people, organizations, and issues using a
scale from zero to one hundred, on which a “100” means that you feel VERY WARM and
FAVORABLE towards them, a “0” means that you feel VERY COLD and UNFAVORABLE,
and a “50” means that you do not feel particularly warm or cold. You may use any number from
zero to one hundred, depending on how you feel. If you have no opinion or have never heard of a
person or organization, please say so. [IF “NO OPINION” OR “DON’T KNOW,” RECORD
AS 101. IF “NEVER HEARD OF,” RECORD AS 102.]
[READ & ROTATE QX-QX] 0-100
43. Donald Trump
44. Barack Obama
45. [SSA] Andrew Cuomo
46. [SSB] Crystal D. Peoples-Stokes
47. [SSA] Andrea Stewart-Cousins
[Rotate QXX-QXX]
48. [SSB] Pete Buttigieg
49. [SSA] Joe Biden
50. [SSA] Bernie Sanders
51. [SSB]Elizabeth Warren
52. [SSA] Cory Booker
53. [SSB] Michael Bloomberg
[ROTATE QXX-QXX]
54. [ASK ALL] Gregory Meeks
55. [ASK ALL] Shaniyat “Shan” Chowdhury
56. [ASK ALL] Alexandria Ocasio-Cortez
57. [SSB] Democratic Socialists of America
58. [SSA] Socialists
59. [SSB] Moderate Democrats
60. [SSA] Progressive Democrats
61. [SSB] Corey Johnson
62. [SSA] Eric Adams
63. [SSB] Scott Stringer
64. [SSA] Rubin Diaz Jr.
65. I know it’s still a long way off, but thinking now about the Democratic primary for
president, if that election were held today, and you had to decide right now would you vote
for… [Read list]
Joe Biden 1
Bernie Sanders 2
Elizabeth Warren 5
Cory Booker 6
Amy Klobuchar 8
Julian Castro 9
Tulsi Gabbard 10
Pete Buttigieg 14
Andrew Yang 15
Tom Steyer 21
Michael Bloomberg 22
(Other) 97
(Undecided) 98
(Don’t know/Refused) 99
66. And if the Democratic Primary for Congress in the 5th District were held today, for whom
would you vote [ROTATE] _Gregory Meeks or _Shaniyat “Shan” Chowdhury for
Congress?
[IF DK/NS OR WOULDN’T VOTE, ASK:] Even though you say you are undecided /
wouldn’t vote - If you had to decide, which candidate would you lean toward [ROTATE] ]
_Gregory Meeks or _Shaniyat “Shan” Chowdhury?
Gregory Meeks 1
Lean Meeks 2
Shaniyat “Shan” Chowdhury 3
Lean Chowdhury 4
(Other) 5
(Dk/Ref) 6
67. [QXX<4 ] And how certain are you that you are going to support [NAME OF
CANDIDATE FROM QX] in the Democratic primary for congress– are you very certain,
somewhat certain, not too certain or not at all certain?
Very certain 1
Somewhat certain 2
Not too certain 3
Not at all certain 4
(Don’t know/refused) 5
[SPLIT A, WHOLE BATTERY N=400]
Now I’m going to read you some qualities and attributes some people consider important in an
elected leader. Please tell me, in your general opinion, how well the following applies to Gregory
Meeks – Use a 0 if you don’t think it applies at all to Meeks, a 5 if it somewhat applies, and a 10
if it completely applies to Meeks in your opinion. You may use any other number between 0 and
10. [IF DK/REF CODE 99]
Switching gears a bit…Now I’d like to give you a little more background information about the
two candidates running in the Democratic primary for Congress. Generally speaking, please tell
me which candidate you would be more likely to support. [ROTATE Candidates A/B]
MEEKS: Gregory Meeks was born and raised in public housing in New
York City. Through hard work, and with the support of his
community, he made his way to Adelphi University and later
Howard University Law school. After law school, he went to work
for the District Attorney’s office where he focused on rooting out
corruption and combatting organized crime before being elected to
Congress.
123. Sometimes, over the course of a survey, people change their minds. So let me ask you
again if the Democratic Primary for Congress in the 5th District were held today, for whom
would you vote [ROTATE] _Gregory Meeks or _Shaniyat “Shan” Chowdhury for
Congress?
[IF DK/NS OR WOULDN’T VOTE, ASK:] Even though you say you are undecided /
wouldn’t vote - If you had to decide, which candidate would you lean toward [ROTATE] ]
_Gregory Meeks or _Shaniyat “Shan” Chowdhury?
Gregory Meeks 1
Lean Meeks 2
Shaniyat “Shan” Chowdhury 3
Lean Chowdhury 4
(Other) 5
(Dk/Ref) 6
RESUME ASKING ALL
124. Now I'm going to read you some statements some others have made about why they aren’t
supporting Gregory Meeks. For each please rate on a 0 to 10 scale where 10 means the
statement gives you serious doubts about supporting Gregory Meeks, 5 means it gives you
some doubts, and 0 means it doesn’t give you any doubts at all about supporting Gregory
Meeks for Congress. You may use any number between 0 and 10.
[ROTATE] (0-10)
125. [Corrupt] Gregory Meeks has been in Washington for more than
20 years. While he may have started off representing the
community, he’s become a symbol of the corruption in
Washington. Meeks has a long history of dubious financial
transactions and has been included several times on the liberal think
tank Citizens for Responsibility and Ethics in Washington’s list of
most corrupt members of congress. While our democracy is under
attack both within and without, we can’t afford to have corruption
in the Democratic party.
126. [SSA] [Too close to wall street] While Gregory Meeks claims to
regulate Wall Street, he’s repeatedly voted to bail out the big banks
and loosen regulations. And while he’s voting to make it easier for
banks to make a quick buck, they’re lining his pockets, having
donated more than one hundred thousand dollars to his campaign in
2019 alone. Gregory Meeks only cares about keeping his corporate
donors happy since he believes he and the corrupt political machine
can buy his way to an 11th term in Congress.
127. [SSB] [Not a leader] Gregory Meeks is a “Type B” politician who
doesn’t actually have any ideas of his own. He simply co-sponsors
things that he likes. The 5th district deserves a congressperson who
will be out front, fighting for the priorities of the district. Not
someone content with taking whatever congressional leaders offer.
128. After hearing more about Gregory Meeks, would you say you are more or less likely to
support Gregory Meeks for Congress [IF LESS LIKELY:] and is that MUCH less likely or
SOMEWHAT less likely to support Gregory Meeks for Congress?
129. Removed….
DEMOGRAPHICS
[IF REFUSED] I am going to read you some categories. Stop me when we get to your
category.
18-24 years 1
25-29 2
30-34 3
35-39 4
40-44 5
45-49 6
50-54 7
55-59 8
60-64 9
65-69 10
70-74 11
75-79 12
80 or over 13
(Refused/ don’t know) 14
131. Are you married, separated, divorced, widowed, or have you never been married?
Married 1
Separated/divorced 2
Widowed 3
Never married/single 4
(Refused) 5
132. Which of the following best describes your current living situation? [READ LIST]
Rent 1
Own 2
Other 3
(Don’t know/ refused) 7
Yes 1
No 2
Don’t know/ 3
134. How long have you lived in New York City? [Read list]
135. How often do you attend church or religious services – twice a week or more, every week,
once or twice a month, several times a year, or hardly ever, or never?
136. What is the last year of schooling that you have completed? [READ LIST IF
NECESSARY]
1 – 11th grade 1
High school graduate 2
Some college – but less than two
3
years of college
Some college--two years or
4
more/AA degree
College graduate/bachelors
5
degree/BA/BS
Postgraduate courses 6
Masters degree 7
MBA or Law degree 8
PhD or MD 9
(Don’t know/ refused) 10
137. Are you of Hispanic, Latino, or Spanish origin, such as Mexican, Puerto Rican or Cuban?
[IF YES: Which of the following do you consider yourself to be Mexican, Puerto Rican,
Dominican, Cuban, or another Hispanic or Latino origin?]
Yes, Mexican 1
Yes, Puerto Rican 2
Yes, Cuban 3
Yes, Dominican 4
Yes, Other 5
No 6
Refuse 7
(Don’t know/ refused) 8
138. Which of the following describes your race? You can select as many as apply. White,
Black or African American, Asian or Asian American or some other race. [RECORD UP
TO FOUR IN ORDER MENTIONED BUT DO NOT PROBE FOR ADDITIONAL] [IF
RESPONDENT VOLUNTEERS MIXED/BIRACIAL, PROBE ONCE: What race or races
is that?]
White 1
Black or African American (e.g.
2
Kenyan, Nigerian, Haitian)
Asian or Asian-American (e.g.
Asian Indian, Chinese, Filipino,
3
Vietnamese or other Asian origin
groups)
Some other race (SPECIFY____
IF NEEDED: What race or races is 4
that?)
Native American/American
Indian/Alaska Native (VOL.) 5