DRX-Evolution All Errors Summary

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Hawk Error Table Summary

AllSubsystems
Error Dialog DisplayMessage Log Message Description RequiredAction
0 Unknown error received Unknown error received

10100000 SCU log of number of seconds. SCU log of number of seconds. No User Action required

10100001 SCU has rebooted This is the first entry in the log after an No User Action required
SCU reboot

10100002 SCU log of number of internal SCU log of number of internal clock ticks No User Action required
clock ticks

10100003 Please contact Technical SCU program error A programming error has occurred in the Try action again and/or cycle power on the
Support. SCU Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100004 SCU informational message SCU informational message No User Action required

10100005 SCU OS timeout The SCU's operating system has Try action again and/or cycle power on the
encountered a timeout Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100006 System Control Unit error when SCU OS error The SCU's operating system has Try action again and/or cycle power on the
making OS call, out of encountered a failure Console and SCU. If problem persists,
resources.\nPlease shutdown obtain help from the Technical Support
console and System Control Unit, Center.
then restart.\n Please Contact
Technical Support.

10100008 Console not responding to SCU-Console not running The SCU has timed out waiting for the If powering on the Console does not work,
System Control Unit’s power off timeout Console to indicate it is no longer running. obtain help from the Technical Support
request. Center.

10100009 Console not responding to SCU-Console running timeout The SCU has timed out waiting for the Try action again and/or cycle power on the
System Control Unit’s power up Console to indicate it is running. Console and SCU. If problem persists,
request. obtain help from the Technical Support
Center.

Thursday, April 29, 2010 Page 1 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10100010 Console to System Control Unit SCU-Console invalid error log The Console has sent the SCU an invalid Try action again and/or cycle power on the
Communications Error. ID ID in an error log transmission Console and SCU. If problem persists,
acknowledgment. obtain help from the Technical Support
Center.

10100011 SCU hardware access error The SCU firmware has detected an error Obtain help from the Technical Support
in writing to or reading status from Center.
hardware that the SCU controls

10100012 SCU hardware access problem The SCU firmware has detected a No User Action required
problem in writing to or reading status
from hardware that the SCU controls

10100013 SCU serial loopback success The SCU serial loopback completed No User Action required
successfully

10100014 System Control Unit hardware SCU FPGA programming The SCU's FPGA has lost its programming. Obtain help from the Technical Support
failure. failure Center.

10100015 System Control Unit hardware SCU spurious interrupt The SCU has been interrupted Obtain help from the Technical Support
failure. unexpectedly. Center.

10100016 SCU corrupt NVRAM The SCU's NVRAM is corrupt Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100017 SCU NVRAM error An attempt was made to write an invalid Try action again and/or cycle power on the
value to the SCU's NVRAM Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100018 SCU NVRAM parameter error An attempt was made to write an invalid Try action again and/or cycle power on the
parameter to the SCU's NVRAM Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100020 Please contact Technical SCU invalid parameter The SCU attempted to process an invalid Try action again and/or cycle power on the
Support. parameter or parameter value Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100069 SCU error log empty The SCU found an internal error log to be If problem persists, obtain help from the
unexpectedly empty Technical Support Center.

Thursday, April 29, 2010 Page 2 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10100070 Console to System Control Unit SCU-Console invalid error log The Console has sent the SCU an invalid If problem persists, obtain help from the
Communications Error. ID ID in an error log transmission Technical Support Center.
acknowledgment.

10100071 System Control Unit error log full. SCU log full The SCU has filled up an internal error If problem persists, obtain help from the
log. One or more entries may have been Technical Support Center.

10100072 Console to System Control Unit SCU-Console error log The SCU has timed out waiting for the If problem persists, obtain help from the
Communications Error. acknowledge timeout Console to acknowledge reception of an Technical Support Center.
error log transmission

10100073 Unexpected Console running The Console has unexpectedly notified Try action again and/or cycle power on the
signal the SCU that it is running Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100074 Unexpected Console not The Console has unexpectedly notified Try action again and/or cycle power on the
running signal the SCU that it is not running Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100075 SCU conflicting power state The SCU has conflicting power state inputs Shutdown console and SCU, then restart.
inputs

10100076 Blue button power off The blue button has been depressed to No User Action required
power off the system

10100077 Blue button power on The blue button has been depressed to No User Action required
power on the system

10100078 Blue button ignored A blue button activation has been Wait for the Console to finish powering up
ignored, due to being engaged during a or down before pressing the blue button
power state transition. again

10100079 Could not power up generator SCU rejects generator power on The SCU has rejected a Console request Try action again. If problem persists,
to power up the generator obtain help from the Technical Support

10100080 SCU on-battery signal timeout The SCU has timed out looking for the Try action again and/or cycle power on the
"on battery" signal after detecting loss of Console and SCU. If problem persists,
main power. obtain help from the Technical Support
Center.

10100081 Blue button power-on rejected The SCU has rejected a blue-button- Try action again and/or cycle power on the
request to power on the system, due to a Console and SCU. If problem persists,
problem with power. obtain help from the Technical Support
Center.

Thursday, April 29, 2010 Page 3 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10100083 SCU error log request rejected The SCU has fielded a request for the Try action again and/or cycle power on the
SCU log while the SCU was in the process Console and SCU. If problem persists,
of transmitting the log. obtain help from the Technical Support
Center.

10100084 SCU boot error queue overflow The SCU has overflowed its internal Try action again and/or cycle power on the
queue of boot-time errors Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100086 Please contact Technical Support SCU boot error The SCU detected an error during a Try action again and/or cycle power on the
previous boot attempt. Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100100 System Control Unit error when SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
making OS call, out of Console and SCU. If problem persists,
resources.\nPlease shutdown obtain help from the Technical Support
console and System Control Unit, Center.
then restart.\n Please Contact
Technical Support.

10100101 System Control Unit error when SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
making OS call, out of Console and SCU. If problem persists,
resources.\nPlease shutdown obtain help from the Technical Support
console and System Control Unit, Center.
then restart.\n Please Contact
Technical Support.

10100102 SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100103 SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100104 System Control Unit not ready to SCU command processing error SCU received a command it cannot Re-try the command.
process command. process

10100200 SCU CAN error SCU received a CAN packet with an Try action again and/or cycle power on the
unknown ID Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

Thursday, April 29, 2010 Page 4 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10100201 SCU command processing error SCU received an unknown Collimator Try action again and/or cycle power on the
Control command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100202 SCU CAN error SCU received an invalid CAN packet Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100203 Communications to Motion SCU CAN error SCU CAN message acknowledgment not Try action again and/or cycle power on the
Controller down. received in time Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100204 Invalid Collimator blade preset SCU command processing error SCU received an invalid Collimator Try action again and/or cycle power on the
selection. Control command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100205 SCU command processing error SCU received a Collimator Control Try action again and/or cycle power on the
message while other equipment in the Console and SCU. If problem persists,
room was moving obtain help from the Technical Support
Center.

10100206 Operation not allowed with no Operation not allowed with no No detector has been selected. Select a detector, then try the operation
detector selected detector selected again

10100207 SCU CAN error SCU received an invalid CAN packet type Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100208 Communications to Motion SCU OS error SCU request to SBC not transmitted Try action again and/or cycle power on the
Controller down. Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100209 System Control Unit hardware System Control Unit hardware The System Control Unit was unable to Try action again and/or cycle power on the
failure. failure. access its on-board CAN chip Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100300 Table Detector not installed Table not present SCU received a request to perform an Select another detector, then try the
operation on the Table, and the Table is operation again
not installed in the room.

Thursday, April 29, 2010 Page 5 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10100400 Wall Detector not installed Wall not present SCU received a request to perform an Select another detector, then try the
operation on the Wall, and the Wall is not operation again
installed in the room.

10100700 Cannot execute command Command rejected, exposure SCU received a request to modify an Try action again after exposure cycle
during exposure in progress exposure setting while an exposure was in complete.
progress

10100701 Cannot expose without exposure No exposure timing data sent SCU is exposure ready, except that the Send exposure data to SCU
timing data exposure timing data has not yet been
received

10100702 SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100703 SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100704 SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100705 SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100706 SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100710 SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100711 Unable to prep detector. SCU OS error SCU error when making OS call. Cycle power on Console and SCU. If
problem persists, obtain help from the
Technical Support Center.

Thursday, April 29, 2010 Page 6 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10100712 No detector selected Could not select detector Could not select a detector Try to select a detector

10100713 Grid status unknown Could not set grid status Could not set grid status Try to eject then re-insert, or re-insert then
eject, the grid

10100714 Failed to enable exposure. SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100715 Failed to enable exposure. SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100716 Could not put system into Could not put SCU into Could not put SCU into standalone mode Try action again and/or cycle power on the
standalone mode standalone mode Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100717 Could not prep generator Could not prep the generator Could not prep the generator Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100718 SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100719 SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100720 SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100721 SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

Thursday, April 29, 2010 Page 7 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10100722 SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100723 SCU hardware access error Could not access SCU hardware controls Try action again and/or cycle power on the
for exposure Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100724 Unable to start Bucky motion. SCU hardware access error Could not access SCU hardware controls Try action again and/or cycle power on the
for exposure Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100725 SCU program error A programming error has occurred in the Try action again and/or cycle power on the
SCU Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100726 SCU program error A programming error has occurred in the Try action again and/or cycle power on the
SCU Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100786 SCU bad serial data Bad data was received at an SCU serial Try action again and/or cycle power on the
port Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100787 Please contact technical support. SCU too much serial data The SCU received a command that was Try action again and/or cycle power on the
larger than the protocol supports Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100802 Console issued an unknown or SCU unknown Console The SCU received an invalid or unknown Try action again and/or cycle power on the
invalid command. command Console command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100803 Console issued an unknown or SCU unknown Console The SCU received an invalid or unknown Try action again and/or cycle power on the
invalid command. command Console command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

Thursday, April 29, 2010 Page 8 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10100804 Console issued an unknown or SCU unknown Console The SCU received an invalid or unknown Try action again and/or cycle power on the
invalid command. command Console command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100805 Console issued an unknown or SCU unknown Console The SCU received an invalid or unknown Try action again and/or cycle power on the
invalid command. command Console command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100806 Console issued an unknown or SCU unknown Console The SCU received an invalid or unknown Try action again and/or cycle power on the
invalid command. command Console command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100807 Console issued an unknown or SCU unknown Console The SCU received an invalid or unknown Try action again and/or cycle power on the
invalid command. command Console command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100808 Console issued an unknown or SCU unknown Console The SCU received an invalid or unknown Try action again and/or cycle power on the
invalid command. command Console command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100809 Console issued an unknown or SCU unknown Console The SCU received an invalid or unknown Try action again and/or cycle power on the
invalid command. command Console command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100810 Console issued an unknown or SCU unknown Console The SCU received an invalid or unknown Try action again and/or cycle power on the
invalid command. command Console command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100811 Console issued an unknown or SCU unknown Console The SCU received an invalid or unknown Try action again and/or cycle power on the
invalid command. command Console command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100812 Console issued an unknown or SCU unknown Console The SCU received an invalid or unknown Try action again and/or cycle power on the
invalid command. command Console command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

Thursday, April 29, 2010 Page 9 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10100813 Console issued an unknown or SCU unknown Console The SCU received an invalid or unknown Try action again and/or cycle power on the
invalid command. command Console command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100814 Console issued an unknown or SCU unknown Console The SCU received an invalid or unknown Try action again and/or cycle power on the
invalid command. command Console command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10100815 SCU-Console communication The SCU lost communications with the Try action again and/or cycle power on the
error Console Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10101000 SCU OS error SCU error when making OS call. Try action again and/or cycle power on the
Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

10128688 Console Expose switch Console Expose switch deasserted


deasserted

10128689 Console Expose switch asserted Console Expose switch asserted

10128704 Console Prep switch deasserted Console Prep switch deasserted

10128705 Console Prep switch asserted Console Prep switch asserted

10128736 Bucky In Motion signal Bucky In Motion signal deasserted


deasserted

10128737 Bucky In Motion signal asserted Bucky In Motion signal asserted

10128784 Exposure Window closed Exposure Window closed

10128785 Exposure Window open Exposure Window open

10128912 Tube stand servo motor is Tube stand servo motor is stopped
stopped

10129088 Generator power on signal Generator power on signal deasserted


deasserted

Thursday, April 29, 2010 Page 10 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10129089 Generator power on signal Generator power on signal asserted
asserted

10129105 Generator Rad-Hang mode Generator Rad-Hang mode signal


signal asserted asserted

10129120 Generator Prepped signal Generator Prepped signal deasserted


deasserted

10129121 Generator Prepped signal Generator Prepped signal asserted


asserted

10129136 Bucky Start Gen signal Bucky Start Gen signal deasserted
deasserted

10129137 Bucky Start Gen signal asserted Bucky Start Gen signal asserted

10129152 Generator X-Ray on signal Generator X-Ray on signal deasserted


deasserted

10129153 Generator X-Ray on signal Generator X-Ray on signal asserted


asserted

10129168 Generator Exposure In Progress Generator Exposure In Progress signal


signal deasserted deasserted

10129169 Generator Exposure In Progress Generator Exposure In Progress signal


signal asserted asserted

10129184 Hardware interlock Exposure In Hardware interlock Exposure In Progress


Progress signal deasserted signal deasserted

10129185 Hardware interlock Exposure In Hardware interlock Exposure In Progress


Progress signal asserted signal asserted

10129200 Generator Standalone mode Generator Standalone mode signal


signal deasserted deasserted

10129201 Generator Standalone mode Generator Standalone mode signal


signal asserted asserted

10129216 Software Initiate interlock Software Initiate interlock signal deasserted


signal deasserted

Thursday, April 29, 2010 Page 11 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10129217 Software Initiate interlock Software Initiate interlock signal asserted
signal asserted

10129232 Software Critical interlock Software Critical interlock signal deasserted


signal deasserted

10129233 Software Critical interlock Software Critical interlock signal asserted


signal asserted

10129248 X-ray Pulse Enable signal X-ray Pulse Enable signal deasserted
deasserted

10129249 X-ray Pulse Enable signal X-ray PulseEnable signal asserted


asserted

10132768 Stop Motion signal asserted Stop Motion signal asserted

10132769 Stop Motion signal deasserted Stop Motion signal deasserted

10132880 DR Panel RTS signal deasserted DR Panel RTS signal deasserted

10132881 DR Panel RTS signal asserted DR Panel RTS signal asserted

10132912 Console UPS RTS signal Console UPS RTS signal deasserted
deasserted

10132913 Console UPS RTS signal Console UPS RTS signal asserted
asserted

10132928 Console UPS DTR signal Console UPS DTR signal deasserted
deasserted

10132929 Console UPS DTR signal Console UPS DTR signal asserted
asserted

10132960 System power has been System power has been restored
restored
10132961 System power lost, running on System power lost, running on UPS
UPS battery battery

10132976 UPS battery low condition UPS battery low condition detected
detected, system will shut down
now.

Thursday, April 29, 2010 Page 12 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10132977 UPS battery low condition UPS battery low condition cleared
cleared

10133024 SCU Spare Input1 signal SCU Spare Input1 signal deasserted
deasserted

10133025 SCU Spare Input1 signal SCU Spare Input1 signal asserted
asserted

10133040 SCU Spare Input2 signal SCU Spare Input2 signal deasserted
deasserted

10133041 SCU Spare Input2 signal SCU Spare Input2 signal asserted
asserted

10133056 SCU Spare Input3 signal SCU Spare Input3 signal deasserted
deasserted

10133057 SCU Spare Input3 signal SCU Spare Input3 signal asserted
asserted

10133072 SCU Spare Input4 signal SCU Spare Input4 signal deasserted
deasserted

10133073 SCU Spare Input4 signal SCU Spare Input4 signal asserted
asserted

10133088 Generator Power status signal Generator Power status signal deasserted
deasserted

10133089 Generator Power status signal Generator Power status signal asserted
asserted

10133104 System power switch signal System power switch signal deasserted
deasserted

10133105 System power switch signal System power switch signal asserted
asserted

10133120 Spare Console1 input signal Spare Console1 input signal deasserted
deasserted

10133121 Spare Console1 input signal Spare Console1 input signal asserted
asserted

Thursday, April 29, 2010 Page 13 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10133136 Spare Console2 input signal Spare Console2 input signal deasserted
deasserted

10133137 Spare Console2 input signal Spare Console2 input signal asserted
asserted

10133168 PCU mains on signal PCU mains on signal deasserted


deasserted
10133169 PCU mains on signal asserted PCU mains on signal asserted

10133280 Spare Initiate interlock1 signal Spare Initiate interlock1 signal deasserted
deasserted

10133281 Spare Initiate interlock1 signal Spare Initiate interlock1 signal asserted
asserted

10133296 Spare Initiate interlock2 signal Spare Initiate interlock2 signal deasserted
deasserted

10133297 Spare Initiate interlock2 signal Spare Initiate interlock2 signal asserted
asserted

10133312 Spare Initiate interlock3 signal Spare Initiate interlock3 signal deasserted
deasserted

10133313 Spare Initiate interlock3 signal Spare Initiate interlock3 signal asserted
asserted

10133328 Spare Initiate interlock4 signal Spare Initiate interlock4 signal deasserted
deasserted

10133329 Spare Initiate interlock4 signal Spare Initiate interlock4 signal asserted
asserted

10133408 Spare Critical interlock1 signal Spare Critical interlock1 signal deasserted
deasserted

10133409 Spare Critical interlock1 signal Spare Critical interlock1 signal asserted
asserted

10133424 Spare Critical interlock2 signal Spare Critical interlock2 signal deasserted
deasserted

Thursday, April 29, 2010 Page 14 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10133425 Spare Critical interlock2 signal Spare Critical interlock2 signal asserted
asserted

10133440 Spare Critical interlock3 signal Spare Critical interlock3 signal deasserted
deasserted

10133441 Spare Critical interlock3 signal Spare Critical interlock3 signal asserted
asserted

10133456 Spare Critical interlock4 signal Spare Critical interlock4 signal deasserted
deasserted

10133504 PCU T1/T2 overtemp signal PCU T1/T2 overtemp signal deasserted
deasserted

10133505 PCU T1/T2 overtemp signal PCU T1/T2 overtemp signal asserted
asserted

10133520 PCU auxiliary switch signal PCU auxiliary switch signal deasserted
deasserted

10133521 PCU auxiliary switch signal PCU auxiliary switch signal asserted
asserted

10136865 SCU: General Failure The SCU has a failure.

10136866 Collimator command received Collimator command received during


during exposure cycle exposure cycle

10136867 UPIC 'C' command received UPIC 'C' command received during
during exposure cycle exposure cycle

10136868 UPIC 'S' command received UPIC 'S' command received during
during exposure cycle exposure cycle

10136869 UPIC 'P' command received UPIC 'P' command received during
during exposure cycle exposure cycle

10136870 UPIC 'V' command received UPIC 'V' command received during
during exposure cycle exposure cycle

10136871 Bucky command received Bucky command received during exposure


during exposure cycle cycle

Thursday, April 29, 2010 Page 15 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10136872 Detector exposure window SCU: Exposure Window Error An error occurred for the opening and
open/close error detected. closing of the exposure window for the
Please re-send exposure timing DETECTOR ARRAY.
information and try again.

10136873 The power to the stands is off. SCU: Power Failure The power to the STANDS or TABLE and
Please re-enable power and retry OTS is disabled.
operation.

10136874 The power to the stands has Power to Chest & Tube stands, Power to Chest & Tube stands, or Table &
been restored. or Table & Tube Crane has Tube Crane has been restored.
been restored.

10136875 SCU: Shutdown Timer Failure The shutdown timer was not created.

10136876 Linear alignment table is in use. SCU: Alignment Failure The position of the TUBE STAND was not
A new alignment table must be corrected in the LUT. A linear table was
re-created using Tube-Array used.
alignment commands.

10136877 Stands are initializing, wait for Stands are currently initializing Stands are currently initializing
process to be completed and
retry operation.

10136878 Initialization of stands has been Initialization of stands has been Initialization of stands has been
completed. completed. completed.

10136879 S-record download has failed SCU: Checksum Error Checksum mismatch detected between S-
due to checksum error. record being loaded and the data actually
stored in FLASH.

10136880 Checksum error detected during SCU: Checksum Error Checksum error detected when verifying
system FLASH verification at the contents of FLASH memory at startup.
startup.

10165536 System Control Unit error when SCU error when making OS SCU error when making OS call. Out of Shutdown console and SCU, then restart.
making operating system call, call. Out of resources. resources.
out of resources.\nPlease
shutdown console and System
Control Unit, then restart.

10200015 PCU: fail to enable xray Fail to enable xray signal


signal.\nPlease contact
Technical Support.

Thursday, April 29, 2010 Page 16 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10200017 Communication link fails Communication link fails
between Console and PCU. between Console and PCU

10236865 PCU: General Failure A Power Control (PCU) failure has


occurred.

10236866 Power Control Unit requests to PCU: PCU Requests to


shutdown PC console.\nPlease Shutdown PC Console
click OK button to shutdown
console or click Cancel button to
ignore the request.

10300001 System power lost, running on System power lost, running on


UPS battery. UPS battery

10300002 System power has been restored. System power has been
restored
10300003 UPS battery low condition UPS battery low condition
detected. System will shut down detected, system will shut down
now. now.

10300004 UPS battery low condition UPS battery low condition


cleared. cleared

10300005 UPS abnormal condition UPS abnormal condition


detected. detected

10300006 UPS returns from abnormal UPS returns from abnormal


condition. condition

10300007 UPS turns load Off. UPS turns load Off

10300008 UPS replaces battery. UPS replaces battery

10300009 UPS EEPROM variable change UPS EEPROM variable chang


detected. detected

10300010 UPS Low battery shutdown timer UPS Low battery shutdown
error. timer error

10300011 Communication link fails Communication link fails


between PCU and UPS. between PCU and UPS

10300012 UPS: General Failure. UPS: General Failure

Thursday, April 29, 2010 Page 17 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10336865 UPS: General Failure The UPS has a failure.

10336866 UPS: Low Battery Shutdown The shutdown timer for a low battery was
Timer Error not created.

10400000 Initializing DAP object Initializing DAP object

10400001 Terminating DAP object Terminating DAP object

10400002 Please contact Technical DAP: Communication Error The serial communications port for the
Support. DOSE AREA PRODUCT METER (DAP)
did not open.

10400003 Please contact Technical DAP: Read Error Failure The reading operation on the Serial Port
Support. for the DOSE AREA PRODUCT METER
(DAP) has a failure.

10400004 Please contact Technical DAP: Read Error An error occurred during the reading
Support. operation at the DAP SERIAL PORT.

10400005 Please contact Technical DAP: Write Error Failure The writing operation on the DAP SERIAL
Support. PORT has a failure.

10400006 Please contact Technical DAP: Write Error An error occurred during the writing
Support. operation at the DAP SERIAL PORT.

10400007 Please contact Technical DAP: BUFFER Overflow The data storage limit in the RAD
Support. BUFFER was exceeded.

10400008 Please contact Technical DAP: Internal Error An internal error occurred in the DOSE
Support. AREA PRODUCT METER.

10400009 Please contact Technical DAP: Operating System Not able to obtain a resource from the
Support. Failure operating system for an object for the
DOSE AREA PRODUCT METER (DAP).

10400010 Logs command sent to DAP Logs command sent to DAP

10400011 Logs responses from DAP Logs responses from DAP

10400012 DAP Error.\n\nPlease contact DAP: Timeout Error The DOSE AREA PRODUCT METER
Technical Support. (DAP) did not make a response within the
time limit.

Thursday, April 29, 2010 Page 18 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10400013 DAP Error.\n\nPlease contact DAP: Air Pressure Out of The air pressure value is not within the
Technical Support. Range specifications.

10400014 DAP Error.\n\nPlease contact DAP: Temperature Out of The temperature value is not within the
Technical Support. Range specifications.

10400015 DAP Error.\n\nPlease contact DAP: Calibration Unsteady The DAP value is not settling down
Technical Support.

10400016 DAP Error.\n\nPlease contact DAP: Calibration Factors Failure The CRC for the DOSE AREA PRODUCT
Technical Support. METER (DAP) is not correct.

10400017 DAP Error.\n\nPlease contact DAP Command Failed. A command for the DOSE AREA
Technical Support. PRODUCT METER (DAP) was not
successful.

10400018 DAP Error.\n\nPlease contact DAP: Unknown Error The DOSE AREA PRODUCT METER
Technical Support. (DAP) sent an unknown error.

10400019 DAP Error.\n\nPlease contact DAP: Unknown Command Error The DOSE AREA PRODUCT METER
Technical Support. (DAP) sent an unknown command.

10400020 DAP Error.\n\nPlease contact DAP: Zeroing Error The DOSE AREA PRODUCT METER Turn off radiation if it was on during the
Technical Support. (DAP) sent a "Zeroing Problem" error. An zeroing, then repeat the zeroing.
offset current is not within the limit. Disconnect chamber and repeat zero
adjustment, if okay check chamber.
Disconnect cable and repeat zeroing, if
okay check cables. If problem persists check
DIAMENTOR.

10400021 DAP Error.\n\nPlease contact DAP: Measurement Overflow The DOSE AREA PRODUCT METER
Technical Support. Error (DAP) sent a "Measurement Overflow"
error.

10400022 DAP Error.\n\nPlease contact DAP: Input Current Out of The DOSE AREA PRODUCT METER
Technical Support. Range (DAP) sent an "Input Current Limit" error.
The input current of 1 or more channels is
not within the limit.

10400023 DAP Error.\n\nPlease contact DAP: Chamber Voltage Out of The DOSE AREA PRODUCT METER
Technical Support. Range (DAP) sent a "Chamber Voltage" error.
The voltage for the CAHMBER is not
within the limits.

Thursday, April 29, 2010 Page 19 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
10400024 DAP Error.\n\nPlease contact DAP: Write Protected Error The DOSE AREA PRODUCT METER Send all log files to engineering.
Technical Support. (DAP) sent a "Parameter Write Protected"
error.

10400025 DAP Error.\n\nPlease contact DAP: Limit Error The DOSE AREA PRODUCT METER
Technical Support. (DAP) sent a "Parameter Limit" error.

10400026 DAP Error.\n\nPlease contact DAP: Measurement Timing The DOSE AREA PRODUCT METER Note circumstances under which the
Technical Support. Error (DAP) sent a "Measurement Timing" error. problem occurred and contact PTW-
Freiburg and send all log files to
engineering.

10400027 DAP Error.\n\nPlease contact DAP: Interface Timing Error The DOSE AREA PRODUCT METER Note circumstances under which the
Technical Support. (DAP) sent an "Interface Timing" error. problem occurred and contact PTW-
Freiburg and send all log files to
engineering.

10400028 DAP Error.\n\nPlease contact DAP: Sent Buffer Overflow Error The DOSE AREA PRODUCT METER Send all log files to engineering.
Technical Support. (DAP) sent a "Serial Buffer Overflow"

10400029 DAP Error.\n\nPlease contact DAP: Sent Internal Error The DOSE AREA PRODUCT METER Send all log files to engineering.
Technical Support. (DAP) sent an internal error.

10400030 DAP Error.\n\nPlease contact DAP: Initialization Error The DOSE AREA PRODUCT METER Check DAP cabling to SCU. Restart the
Technical Support. (DAP) has an initialization failure. system. If problem persists with test shots,
then replace DAP.

10400031 DAP Error.\n\nPlease contact DAP: Zeroing Operation Error The DOSE AREA PRODUCT METER Restart the system. If problem persists with
Technical Support. (DAP) has a "Zeroing Operation" failure. test shots, then replace DAP.

10400032 DAP Error.\n\nPlease contact DAP: Calibration Error The DOSE AREA PRODUCT METER Restart the system. If problem persists with
Technical Support. (DAP) has a "Calibration Check" failure. test shots, then replace DAP.

10401033 Logs DAP trace log message Logs DAP trace log message

10401034 Logs DAP generic log message Logs DAP generic log message

11036865 UPIC: General Failure The UPIC BOARD in the CHEST STAND
has a failure.

11036866 UPIC: Selftest Failure A failure occurred during the diagnostic


test for the UPIC BOARD in the CHEST
STAND.

Thursday, April 29, 2010 Page 20 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
11036867 UPIC: A/D Conversion Error The A/D CONVERTER for the UPIC
BOARD in the CHEST STAND has a
failure.

11036868 Chest bucky communication UPIC: Timeout Error The command for the UPIC BOARD in the
failure CHEST STAND has a timeout error.

11036869 UPIC: Communication Failure The UPIC BOARD in the CHEST STAND
has a communication failure.

11036870 UPIC 'C' command received UPIC 'C' command received during
during exposure cycle exposure cycle

11036871 UPIC 'S' command received UPIC 'S' command received during
during exposure cycle exposure cycle

11036872 UPIC 'P' command received UPIC 'P' command received during
during exposure cycle exposure cycle

11036873 UPIC 'V' command received UPIC 'V' command received during
during exposure cycle exposure cycle

11036874 The UPIC board in the chest stand is not


present

11136865 UPIC: Failure The UPIC BOARD in the TUBE STAND


has a failure.

11136866 UPIC: Selftest Failure A failure occurred during the diagnostic


test for the UPIC BOARD in the TUBE
STAND.

11136867 UPIC: Timeout Error The command for the UPIC BOARD in the
TUBE STAND has a timeout error.

11136868 UPIC: Communication Failure The UPIC BOARD in the TUBE STAND
has a communication failure.

11136869 UPIC 'C' command received UPIC 'C' command received during
during exposure cycle exposure cycle

11136870 UPIC 'S' command received UPIC 'S' command received during
during exposure cycle exposure cycle

Thursday, April 29, 2010 Page 21 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
11136871 UPIC 'P' command received UPIC 'P' command received during
during exposure cycle exposure cycle

11136872 UPIC 'V' command received UPIC 'V' command received during
during exposure cycle exposure cycle

11136873 Tube Position Error. Tube will Tube Position Error. Tube will Error: Tube Position. Tube will not lock Press the Stop Motion button, reposition
not lock into position. \nPlease not lock into position. into position. Please press the Stop the bucky, and then release the Stop
press the Stop Motion button, Motion button, reposition the bucky, and Motion button.
reposition the bucky, and then then release the Stop Motion button.
release the Stop Motion button.

11236865 UPIC: Failure The UPIC BOARD in the TABLE has a


failure.

11236866 UPIC: Selftest Failure A failure occurred during the diagnostic


test for the UPIC BOARD in the TABLE.

11236867 UPIC: A/D Conversion Error The A/D CONVERTER for the UPIC
BOARD in the TABLE has a failure.

11236868 Table bucky communication UPIC: Timeout Error The command for the UPIC BOARD in the
failure TABLE has a timeout error.

11236869 UPIC: Timeout Error The UPIC BOARD in the TABLE has a
communication failure.

11236870 UPIC: Communication Failure UPIC 'C' command received during


exposure cycle

11236871 UPIC 'S' command received during


exposure cycle

11236872 UPIC 'P' command received during


exposure cycle

11236873 UPIC 'V' command received during


exposure cycle

11236874 The UPIC board in the table is not present

11236875 The table is moving; operation is not


allowed

Thursday, April 29, 2010 Page 22 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
11236876 The table UPIC is in an error state

11336865 OTS: General Failure The CAN in the OTS has a failure.

11336866 OTS: Communication Failure The CAN BOARD in the OTS has a
communication failure.

12100026 Generator Error 1A. Power Fischer Generator Error 1A Power Cabinet coming out of reset. Verify Xray tube is plugged in securely, the
cabinet coming out of reset. \n\n Generator Not Resetting countdown sequence from the X ray
Press Continue on the dialog. If generator. HT cables are properly seated.
exposing, try the exposure again. Check the 500 V Rail. Part out of the HF
\n\n Please contact Technical Power Board. Press RESET (located in the
Support, if problem persists. radiography control group) & try the
exposure again.

12100042 Generator Error 2A. V600 Power Generator Error 2A V600 Power out of spec Press RESET (located in the radiography
out of spec. \n\n Press Continue control group) and try the exposure again.
on the dialog to RESET the Check the three phase fuses and voltages.
generator and try the exposure Check the rectifier output voltages.
again. \n\n Please contact
Technical Support, if problem
persists.

12100043 Generator Error 2B. Verify that Generator Error 2B Collimator interlock vault. Verify that the collimator shutter controls
the collimator shutter controls are are working.
working. \n\nPlease contact
Technical Support, if not
operating properly.

12100058 Generator Error 3A. V600 power Generator Error 3A V600 Power Too High Press RESET (located in the radiography
too high \n\n Press Continue on control group) and try the exposure again.
the dialog to RESET the Check the three phase fuses and voltages.
generator and try the exposure Check the rectifier output voltages.
again. \n\n Please contact
Technical Support, if problem
persists.

12100074 Generator Error 4A. Power Generator Error 4A Power Cabinet Fault Starter Boost Error Press RESET (located in the radiography
Cabinet Fault Starter Boost Error control group) and try the exposure again.
\n\n Press Continue on the Check power input to the starter. Check the
dialog to RESET the generator Rotor_on and HV_lo signals to the starter.
and try the exposure again. \n\n
Please Contact Technical
Support, if problem persists.

Thursday, April 29, 2010 Page 23 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
12100090 While positioning the U-arm, an Generator Error 5A - U-Arm U-Arm Operational Condition -
obstruction or an out of range Operational Condition - Unexpected Movement has Occurred
motion was detected.\n\nPress Unexpected Movement has
Continue.\n\nIf this problem Occurred
persists, please contact Kodak
Service.

12100106 Generator Error 6A. AC Three Generator Error 6A AC Three Phase Error Check the fuses and voltages
Phase Error \n\n Please contact
Technical Support.

12100122 Generator Error 7A. V600 Power Generator Error 7A V600 Power too low Check the 3-phase fuses and
too low \n\n Please contact voltages.Check the rectifier output voltages.
Technical Support.

12100154 Generator Error 9A. Power Generator Error 9A Power Cabinet fault (Technique out of Press RESET (located in the radiography
Cabinet fault (Technique out of bounds) control group) and try the exposure
bounds) \n\n Press Continue on again.Ensure mA and kV requested are
the dialog to RESET the reasonable. Suspect miscalibration. Verify
generator and try the exposure mA stations and the Filament reading.
again.\n\nPlease contact
Technical Support if problem
persists.

12100160 Generator Error A0. Power Generator Error A0 power cabinet fault (undetermined mAs); Press RESET (located in the radiography
cabinet fault. \n\n Press Continue the exposure was aborted. control group) and try the exposure again.
on the dialog to RESET the Premature release of the X-ray exposure
generator and try the exposure switch will cause a lower mAs
again. \n\nPlease contact exposure.Connect the mAs Meter. Connect
Technical Support, if problem the scope; expose; view kV and mA
persists. waveforms.

12100161 Generator Error A1. Array Generator Error A1 Array Orientation fault Verify Bucky Stand power. Check array
Orientation fault \n\n Correct the limit switches & analog array orientation
Bucky position and press signal from the Bucky Stand.Verify
Continue on the dialog. If Generator Panel M1, N1 connector J4
exposing, try the exposure again. PIN18 & 19, J3, Tube Stand Panel J2(pins
\n\n Please contact Technical 5,1, & 9 - long signals; 10,2, 11 - cross
Support, if problem persists. signals).

Thursday, April 29, 2010 Page 24 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
12100162 Generator Error A2. Door Generator Error A2 door interlock fault Press RESET (located in the radiography
interlock fault \n\n Close the door control group). Ensure the door Safety
and press Continue on the Interlock Switch is closed.
dialog. If exposing try the Check the entrance door and try
exposure again. \n\nPlease the exposure again.
contact Technical Support, if
problem persists.

12100163 Generator Error A3. Bucky fault Generator Error A3 Bucky Fault Verify that the Bucky Stand has power.
\n\nPress Continue on the dialog Deselect bucky and press RESET (located
to RESET the generator and try in the radiography control group). Check
the exposure again. \n\nPlease the Bucky enable and Bucky Return
contact Technical Support, if signals. Verify J1-12 and J1-13 close in
problem persists. Bucky. Verify Generator Panel N1 J4-12
and 13 have signals,

12100164 Generator Error A4. High Speed Generator Error A4 High Speed Starter Fault Check power to the starter. Check the
Starter Fault \n\n Press Continue thermal switch. Wait for the tube to cool
on the dialog to RESET the and try again.
generator and try the exposure
again. \n\nPlease contact
Technical Support if problem
persists.

12100165 Generator Error A5. Press Generator Error A5 Communication Fault between the Mistakenly released the handswitch too
Continue on the dialog to Upgrade Console PC and the generator early. Check the prep expose_ready signals
RESET the generator and try the going to the generator, and the
exposure again. \n\n Please prep_ready and Xray_ready signals from
contact Technical Support if
problem persists.

12100166 Generator Error A6. kVp error \n\n Generator Error A6 kVp error Press RESET (located in the radiography
Press Continue on the dialog to control group) and try the exposure again.
RESET the generator and try Suspect miscalibration. Check the kV
the exposure again. \n\n feedback on the HF Power Board. Scope
Please contact Technical hV transformer; check waveform. Verify
Support if problem persists. TP2 and TP3 for mA and kV.

12100167 Generator Error A7. Filament Generator Error A7 Filament error Press RESET (located in the radiography
error \n\n Press Continue on the control group) and try the exposure again.
dialog to RESET the generator Review Filament circuit.
and try the exposure again. \n\n
Please contact Technical
Support if problem persists.

Thursday, April 29, 2010 Page 25 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
12100168 Generator Error A8. mA Overload Generator Error A8 mA Overload Error Press RESET (located in the radiography
error \n\n Press Continue on the control group) and try the exposure again.
dialog to RESET the generator Verify mA requested is in bounds. Review
and try the exposure again. \n\n filament circuit. Check plugs.
Please contact Technical
Support if problem persists.

12100169 Generator Error A9. Generator Generator Error A9 Generator Error - Lost Communication Press RESET (located in the radiography
error \n\n Press Continue on the with Xray Control control group) and try the exposure again.
dialog. If exposing, try the Verify that the HF Logic Board is properly
exposure again. \n\n Please seated.Verify the baud rate between the
contact Technical Support if HF Logic Board and the CPU board. Verify
problem persists. the RS232 connection

12100176 Generator Error B0. Sync Pulse Generator Error B0 Sync Pulse Error Press RESET (located in the radiography
Error \n\n Press Continue on the control group) and try the exposure again.
dialog to RESET the generator
and try the exposure again. \n\n
Please contact Technical
Support if problem persists.

12100177 Generator Error B1. No digital Generator Error B1 No Digital Input Exposure never started. Exposure not taken
input (exposure request timed during 8 sec. Time available. Time out
out) \n\n Press Continue on the
dialog to RESET the generator
and try the exposure again. \n\n
Please contact Technical
Support if problem persists.

12100178 Generator Error B2. Abort Generator Error B2 abort exposure (no mAs) Handswitch let off too soon.
exposure (no mAs) \n\n
Please contact Technical

12100179 Generator Error B3. X-ray switch Generator Error B3 X-ray switch jammed Check the handswitch or wiring
jammed. \n\n Please contact
Technical Support.

12100181 Generator Error B5. mAs not Generator Error B5 mAs not reached and time was stopped Press RESET (located in the radiography
reached and time was stopped control group) and try the exposure again.
\n\n Press Continue on the Suspect miscalibration.
dialog to RESET the generator
and try the exposure again. \n\n
Please contact Technical
Support if problem persists.

12100182 Generator Error B6. \n\n Fischer Generator Error B6 Portrait/Landscape Position Fault Verify Collimator is on
Please contact Technical

Thursday, April 29, 2010 Page 26 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
12100256 Clear of technique overload Clear of technique overload

12100257 Technique Overload. Technique Overload. Technique overload.


(Technique is out of range) (Technique is out of range)

12100258 Generator is initializing. Generator is initializing Generator is initializing

12100259 TUBE PROTECT.\n\nWait for the Tube protect message was sent Tube protect message was sent by the
tube to cool before resuming by the Fischer Generator Fischer Generator
exposures.

12100260 AEC BACKUP MAS.\nThe AEC BACKUP MAS message AEC BACKUP MAS message was sent by
backup exposure time was was sent by the Fischer the Fischer Generator
reached while in AEC Generator
mode.\n\nPress Continue on the
dialog to RESET the generator
and check the exposure
parameters.\n\nPlease contact
Technical Support, if problem
persists.

12100261 New Generator tube calibration New Tube Calibration Message Available
message received

12100262 Generic generator message Generic generator message received


received

12100263 Code used to retrieve current Code used to retrieve current generator
generator message string message string

12100264 Generator initialization done. Generator initialization done Generator initialization done

12100265 Fischer msg clear code Fischer msg clear code

12100266 Fischer tube calibration mode Fischer tube calibration mode inactive
inactive

12100267 Fischer tube calibration mode Fischer tube calibration mode active
active (code 5-3) (code 5-3)

12100268 Fischer tube calibration mode Fischer tube calibration mode active
active (code 5-1) (code 5-1)

Thursday, April 29, 2010 Page 27 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
12101000 Initializing Fischer Generator Initializing Fischer Generator Object
Object

12101001 Terminating Fischer Generator Terminating Fischer Generator Object


Object

12101002 Internal error In Fischer Internal error In Fischer Generator Object Report error to engineering with all log
Generator Object files. Restart system

12101003 Unable to get resource from OS Fischer Generator object is unable to get Check virtual memory setting in OS.
resource from OS Restart system.

12101004 Logs RecallAnatomy failure. Logs RecallAnatomy failure. Report error to engineering with all log
files. Restart generator.

12101005 Logs Fischer trace log message Logs Fischer trace log message

12101006 Logs Fischer generic log Logs Fischer generic log message
message

12101007 Received unknown Fischer Received unknown Fischer generator error


generator error code code

12101008 Power cycle the generator. Generator needs to be reset. Generator needs to be reset

14100001 Generator EPROM Error. GENERATOR EPROM ERROR The EPROM in the GENERATOR CPU
\n\nPlease contact Technical (E001) has a malfunction.
Support.

14100002 Generator EPROM Data GENERATOR EPROM DATA The EPROM in the GENERATOR CPU
Checksum Error. \n\nPlease CHECKSUM ERROR (E002) has a malfunction.
Contact Technical Support.

14100003 Generator NVRAM Error. GENERATOR CPU NVRAM The data stored in the NVRAM of the
\n\nPlease contact Technical ERROR (E003) GENERATOR CPU is not correct.
Support.

14100004 Generator Real Time Clock is not GENERATOR CPU REAL TIME The "real time" clock in the GENERATOR
functioning. \n\nPlease contact CLOCK ERROR (E004) CPU has an error.
Technical Support as soon as
possible.

14100005 Generator Power Supply GENERATOR MAIN During normal operation, the MAIN
Contactor Error. \n\nPlease CONTACTOR ERROR (E005) CONTACTOR in the high frequency
contact Technical Support. POWER SUPPLY did not energize.

Thursday, April 29, 2010 Page 28 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
14100006 Generator Rotor Fault Error. GENERATOR ROTOR FAULT Within 6 seconds after the start of the
Power unit down completely and ERROR (E006) PREP signal for the POWER SUPPLY:
reboot. the starter for the rotor detected a possible
current error or the power supply was not
ready to start the rotor.

14100007 Generator Filament Fault Error. GENERATOR Filament Fault The filament in the GENERATOR had a
\n\nPlease contact Technical Error (E007) malfunction. Both currents in the filament
Support. are <2.0 A.

14100008 Generator kVp/mA Error. GENERATOR KV/MA FAULT During an exposure, an electrical arc
\n\nPlease contact Technical ERROR (E008) occurred in the kV or mA output for one of
Support. the following components: X-Ray Tube,
HV Cables, or high Tension Tank. The
exposure was stopped.

14100009 Generator Power Supply Not GENERATOR POWER The Power Supply is not ready to make
Ready. Please Retry the SUPPLY NOT READY (E009) an exposure.
Exposure.

14100010 No KV During Exposure. NO KV DURING EXPOSURE No KV during exposure.


\n\nPlease Contact Technical (E010)
Support.

14100011 Generator High mA Error. GENERATOR MA DURING The mA feedback signal exceeds +30%
\n\nPlease contact Technical EXPOSURE TOO HIGH (E011) for 10msec.
Support.

14100012 Generator Low mA Error. \n\n GENERATOR MA DURING The mA feedback signal exceeds -30% for
Please contact Technical EXPOSURE TOO LOW (E012) 10msec.

14100013 Generator manually terminated GENERATOR MANUALLY The exposure stopped before the
Exposure. \n\nPlease try to TERMINATED EXPOSURE expected time limit, or the AEC device
retake the exposure. (E013) sent a signal to indicate that the exposure
was completed. The exposure switch
might have been released too early or the
contacts/wires might have damage or a
malfunction.

14100014 AEC Backup Timer Error. AEC BACKUP TIMER The exposure by the AEC device exceeds
EXPOSURE TERMINATED the allowed AEC backup time.
(E014)

14100015 AEC Backup mAs Error. AEC MAS EXCEEDED The exposure by the AEC device exceeds
EXPOSURE TERMINATED the allowed AEC backup mAs.
(E015)

Thursday, April 29, 2010 Page 29 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
14100016 Tomo Back-up Timer Error. TOMO MAS EXCEEDED Tomo Back-up Timer error - Exposure
EXPOSURE TERMINATED Terminated
(E016)

14100017 mA Not Calibrated. \n\n Please UNCALIBRATED EXPOSURE The selected mA value is not calibrated
contact Technical Support. PARAMETER (E017) for the selected kV value.

14100018 Generator Prep Timeout.\n\n PREPARATION TIMEOUT The "Rad Generator Ready State" was
Please contact Technical (E018) continually active for 30 seconds.

14100019 Generator Anode Heat Limit ANODE HEAT LIMIT (E019) The selected parameters caused the X-
Error.\nAllow X-ray Tube to cool. Ray Tube to exceed the temperature limit
for the Anode.

14100020 Generator Thermal Interlock 1 THERMAL SWITCH The X-Ray Tube was too hot and the
Error. \nAllow X-ray Tube to cool. INTERLOCK#1 ERROR (E020) Thermal interlock Switch No 1 opened.

14100021 Generator Thermal Interlock 2 GENERATOR THERMAL The X-Ray Tube was too hot and the
Error. \nAllow X-ray Tube to INTERLOCK#2 ERROR (E021) Thermal interlock Switch No 2 opened.

14100022 Door Interlock Error.\nClose Door. DOOR INTERLOCK ERROR The Door Interlock Switch in the
(E022) Generator indicates that the door into the
room is opened.

14100023 Collimator Interlock Error. \n\n COLLIMATOR INTERLOCK The Collimator Interlock had an error.
Please contact Technical ERROR (E023) The Collimator was not ready.

14100024 Generator Cassette Interlock GENERATOR CASSETTE The Cassette Interlock input to the
Input Error. \n\n Please contact INTERLOCK INPUT ERROR Generator had an error.
Technical Support. (E024)

14100025 II Safety Interlock Error. II SAFETY INTERLOCK The II Safety Interlock had an error.
\n\n Please Contact Technical ERROR (E025)
Support.

14100026 Generator Spare Input Error. GENERATOR SPARE INPUT The "Spare" input is not active when it is
\n\n Please contact Technical ERROR (E026) expected to be active.
Support.

14100027 Receptor Timeout Input Error. RECEPTOR TIMEOUT INPUT There was a Receptor Time-out Error -
\n\n Please Contact Technical ERROR (E027) Receptor did not respond within time-out.
Support.

Thursday, April 29, 2010 Page 30 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
14100028 Prep Switch Closed. \n\n Please PREP INPUT ACTIVE DURING The PREP Switch is closed. The input to
contact Technical Support. INITIALIZATION (E028) the Prep Switch was active during the
Power On sequence. The Prep Switch is
expected to be opened for 30 seconds
after the exposure is complete.

14100029 X-ray Switch Closed. \n\n X-RAY INPUT ACTIVE DURING The X-Ray Switch is closed. The input to
Please contact Technical INITIALIZATION PHASE (E029) the X-Ray Switch was active during the
Power On sequence. The X-Ray Switch is
expected to be opened for 30 seconds
after the exposure is complete.

14100030 Fluoro Input active during FLUORO INPUT ACTIVE Fluoro Input active during Initialization
Initialization Phase. \n\n Please DURING INITIALIZATION Phase.
Contact Technical Support. PHASE (E030)

14100031 Generator Communication Error GENERATOR COMM ERROR Communication Error Remote Fluoro.
Remote Fluoro. \n\n Please REMOTE FLUORO (E031)
Contact Technical Support.

14100032 Generator Communication Error. CONSOLE COMMUNICATION The Kodak DirectView Operator Console
\n\n Please contact Technical ERROR (E032) did not make a response to a command
Support. sent 3 times from the GENERATOR.

14100033 Generator Battery Error. \n\n WARNING LITHIUM BATTERY The GENERATOR detected a low power
Please contact Technical VOLTAGE LOW (E033) condition in the Lithium Battery.

14100034 Generator +12VDC Rail Error. +12V DC ERROR (E034) The +12V DC Rail exceeds the
Press Continue. \n\n Please specifications by 15%.
contact Technical Support if
problem persists.

14100035 Generator -12VDC Rail Error. -12V DC ERROR (E035) The - 12V DC Rail exceeds the
Press Continue. \n\n Please specifications by 15%.
contact Technical Support if
problem persists.

14100036 Generator +15VDC Rail Error. GENERATOR +15VDC RAIL The +15V DC Rail exceeds the
Press continue. \n\n Please ERROR (E036) specifications by 15%.
contact Technical Support if
problem persists.

14100037 Generator -15VDC Rail Error. GENERATOR -15VDC RAIL The -15V DC Rail exceeds the
Press continue. \n\n Please ERROR (E037) specifications by 15%.
contact Technical Support if
problem persists.

Thursday, April 29, 2010 Page 31 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
14100038 Generator Calibration Data Error. CALIBRATION DATA The GENERATOR detected calibration
\n\n Please contact Technical CORRUPT ERROR (E038) data that is not correct.
Support.

14100039 AEC Data Error. \n\n Please AEC DATA ERROR (E039) The GENERATOR detected a data error
contact Technical Support. for the AEC.

14100040 Fluoro Data Error. \n\nPlease FLUORO DATA ERROR (E040) The GENERATOR detected a fluoro data
Contact Technical Support. error.

14100041 Receptor Data Error. \n\nPlease RECEPTOR DATA CORRUPT The GENERATOR detected a data error
contact Technical Support. (E041) for the RECEPTOR.

14100042 Tube Data Error. \n\nPlease TUBE DATA CORRUPT (E042) The GENERATOR detected a data error
contact Technical Support. for the X-Ray Tube.

14100043 kVp Error. \n\n Please contact HIGH VOLTAGE ERROR - KV The kVp value exceeded 7kV in the
Technical Support. DETECTED IN NON X-RAY Standby Status.
STATE (E043)

14100044 Generator Invalid INVALID COMMUNICATION The GENERATOR received a


Communication Message. MESSAGE (E044) communication message that was not in
the expected format.

14100045 Generator Message Not COMMUNICATION MESSAGE The GENERATOR does not support the
Supported. NOT SUPPORTED (E045) function indicated in a message received
from the system.

14100046 Generator Invalid Message. MODE INHIBITED (E046) The GENERATOR received a correct
message that is not allowed in the
existing status.

14100047 Fluoro Timer Limit Error. FLUORO TIMER LIMIT ERROR The GENERATOR detected a Fluoro
\n\nPlease Contact Technical (E047) Timer Limit Error.
Support.

14100048 Generator Focus Mismatch GENERATOR FOCUS The selected focus does not match the
Error.\n \n Please contact MISMATCH ERROR (E048) focus enabled by the Power Supply.
Technical Support.

14100049 Generator Function Not NOT ENABLED (E049) The GENERATOR received a message
Enabled.\n\n Please contact from the system for a function that is
Technical Support. disabled.

14100050 Generator Limit Data Error.\n\n GENERATOR LIMIT DATA The GENERATOR detected limit data
Please contact Technical CORRUPT (E050) that is not correct.

Thursday, April 29, 2010 Page 32 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
14100051 AEC Device Error.\n\n Please AEC FEEDBACK ERROR The GENERATOR detected no feedback
verify X-ray Tube is pointing at (E051) signal for the AEC device.
correct AEC device.

14100052 Small Focus Filament Error.\n\n HIGH SMALL FOCUS The current for the Small Focus Filament
Please contact Technical FILAMENT CURRENT ERROR exceeds the tolerance by >50%,
IN STANDBY (E052) continually for 1000 msec.

14100053 Large Focus Filament Error.\n\n HIGH LARGE FOCUS The current for the Large Focus Filament
Please contact Technical FILAMENT CURRENT ERROR exceeds the tolerance by >50%,
IN STANDBY (E053) continually for 1000 msec.

14100054 AEC Out Of Range.\n\n Please AEC REFERENCE OUT OF The AEC is not within the correct range.
contact Technical Support. RANGE (E054)

14100055 No AEC Fields Active. NO FIELDS SELECTED IN AEC No AEC fields were selected when the
MODE (E055) AEC mode is enabled.

14100056 No Tube Selected.\n\n Please RECEPTOR DISABLE (E056) No TUBE was selected. All receptors were
contact Technical Support. set to "0". When a receptor is set to "0",
the receptor is disabled.

14100057 AEC Stop Signal Error.\n\n AEC STOP SIGNAL IN WRONG The "Stop" signal for the AEC indicates a
Please contact Technical STATE (E057) stop condition in the Rad Generator
Ready or Prep Status.

14100058 Generator Back-up Timer CONSOLE BACK-UP TIMER The system detected that the exposure
Error.\n\n Please contact (E058) exceeds the backup time limit. The
Technical Support. exposure was stopped.

14100059 X-ray Tube Housing Heat Limit XRAY TUBE HOUSING HEAT The X-Ray Tube housing exceeds the
Exceeded. Please wait for the X- LIMIT EXCEEDED (E059) high temperature limit.
ray tube to Cool.

14100060 HI KV Exposure Error.\n\n HIGH KV ERROR (E060) A high kV error occurred during the
Please contact Technical exposure. The kV feedback signal
exceeds the expected tolerance by >
+30% for 100 msec.

14100061 LOW KV Exposure Error. \n\n LOW KV ERROR (E061) A low kV error occurred during the
Please contact Technical exposure. The kV feedback signal
exceeds the expected tolerance by >-30%
for 100 msec.

Thursday, April 29, 2010 Page 33 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
14100062 Generator Exposure Switch GENERATOR EXP_SW The EXP_SW signal on the Generator
Signal Error.\n\n Please contact SIGNAL ERROR (E062) Interface and CPU board is enabled when
Technical Support. the signal should be disabled.

14100063 Generator Factory Default FACTORY DEFAULTS SET When the system is energized, Switch
Error.\n\n Please contact (E063) SW1-8 on the Generator CPU Board is in
Technical Support. the OFF position or is set for the factory
default values.

14100064 No exposure release. NO EXPOSURE RELEASE No exposure release.


\n\nPlease Contact Technical (E064)
Support.

14100065 Tomo Device Error. \n\nPlease TOMO DEVICE ERROR (E065) Tomo device error.
Contact Technical Support.

14100066 No Sync Pulse Input. NO SYNC PULSE INPUT (E066) No Sync Pulse Input.
\n\nPlease Contact Technical
Support.

14100067 Generator Power Supply Duty POWER SUPPLY DUTY Power Supply Duty Cycle Limit
Cycle Limit Exceeded.\n\n CYCLE LIMIT EXCEEDED
Please contact Technical (E067)

14100068 Generator Bucky In Motion GENERATOR BUCKY IN a)The BUCKY_IN_MOTION signal is


Signal Error.\n\n Please MOTION SIGNAL ERROR active in the Standby State.
contact Technical Support. (E068)

14100070 Software Key Error. SOFTWARE KEY ERROR Software Key Error.
\n\nPlease Contact Technical (E070)
Support.

14100071 DAP Dose Overflow. DAP OVERFLOW (E071) DAP Dose Overflow.
\n\nPlease Contact Technical
Support.

14100072 DAP Device Error. \n\nPlease DAP DEVICE ERROR (E072) DAP Device Error.
Contact Technical Support.

14100073 DAP Data Error. \n\nPlease DAP DATA ERROR (E073) DAP Data Error.
Contact Technical Support.

14100074 Power Circuit Failure(Inverter 1 INVERTER 1 ERROR (E074) Table Communication Error.
Error). \n\nPlease Contact
Technical Support.

Thursday, April 29, 2010 Page 34 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
14100075 Power Circuit Failure(Inverter 2 INVERTER 2 ERROR (E075)
Error). \n\nPlease Contact
Technical Support.

14100077 Resonant Circuit Error. RESONANT CIRCUIT ERROR


\n\nPlease Contact Technical (E077)
Support.

14100078 Bucky 1 Interlock Error. BUCKY 1 INTERLOCK ERROR


\n\nPlease Contact Technical (E078)
Support.

14100079 Bucky 2 Interlock Error. BUCKY 2 INTERLOCK ERROR


\n\nPlease Contact Technical (E079)
Support.

14100080 Interlock 1 Open. \n\nPlease INTERLOCK 1 OPEN (E080)


Contact Technical Support.

14100081 Interlock 2 Open. \n\nPlease INTERLOCK 2 OPEN (E081)


Contact Technical Support.

14100082 Output kVp Exceed kVp Limit. KV OVER VOLTAGE (E082)


\n\nPlease Contact Technical
Support.

14100083 Anode Current Exceed Limit. ANODE MA FAULT (E083)


\n\nPlease Contact Technical
Support.

14100084 Cathode Current Exceed Limit. CATHODE MA FAULT (E084)


\n\nPlease Contact Technical
Support.

14100085 Generator Rotor Main Fault. ROTOR MAIN FAULT (E085)


\n\nPlease Contact Technical
Support.

14100086 Generator Rotor Shift Fault. ROTOR SHIFT FAULT (E086)


\n\nPlease Contact Technical
Support.

14100100 Generator Max mA Calibration CALIBRATION ERROR - During the automatic calibration
Error. \n\n Please contact MAXIMUM MA EXCEEDED operation, the mA limit is exceeded.
Technical Support. (E100)

Thursday, April 29, 2010 Page 35 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
14100101 Generator Calibration Data CALIBRATION ERROR - During the automatic calibration
Limit.\n\n Please contact CALIBRATION DATA TABLE operation, the number of exposures
Technical Support. EXCEEDED (E101) exceeds the limit for the data array.

14100102 Generator Calibration Maximum CALIBRATION ERROR - During the automatic calibration
Filament Error. \n\n Please MAXIMUM FILAMENT operation, the Filament reaches the
contact Technical Support. CURRENT EXCEEDED (E102) maximum current limit for the selected

14100103 Generator Manual Calibration CALIBRATION ERROR - The exposures stop before the automatic
Terminated.\n\n Please MANUALLY TERMINATED calibration operation completes.
contact Technical Support. (E103)

14100104 Generator Calibration Error - No CALIBRATION ERROR - NO The mA value for the Filament: increases
mA. \n\n Please contact MA (E104) by 200% of the mA value during the
Technical Support. Standby state and is < minimum mA
value for the Generator. The
GENERATOR does not detect mA
feedback during the automatic calibration

14100105 Generator Calibration Error - CALIBRATION ERROR - When the Filament is set to the "Standby"
Minimum mA.\n\n Please MINIMUM MA NOT value, the mA value for the Filament
contact Technical Support. CALIBRATED (E105) exceeds the minimum mA value for the
Generator.

14100200 Generator Anode Heat Warning GENERATOR ANODE HEAT The temperature of the ANODE exceeds
Limit reached. LIMIT EXCEEDED. (E200) the value for the warning limit.

14100201 Fluoro timer limit reached. FLUORO TIMER LIMIT Fluoro timer limit reached.
REACHED (E201)

14100202 Generator kW limit reached. GENERATOR KW LIMIT The system asked for a kVp, mA, or mAs
EXCEEDED (E202) value that exceeds the minimum kW
value for the GENERATOR.

14100203 Generator kVp limit reached. GENERATOR KVP LIMIT The system asked for a kVp value that is
EXCEEDED. (E203) not within the kV operating range for the
GENERATOR.

14100204 Generator mA limit reached. GENERATOR mA LIMIT The system asked for a mA value that is
EXCEEDED. (E204) not within the mA operating range for the
GENERATOR.

14100205 Generator ms limit reached. GENERATOR ms LIMIT The system asked for a ms value that is
EXCEEDED. (E205) not within the ms operating range for the
GENERATOR.

Thursday, April 29, 2010 Page 36 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
14100206 Generator mAs limit reached. GENERATOR MAS LIMIT The system asked for a mAs value that is
EXCEEDED (E206) not within the mAs operating range for the
GENERATOR.

14100207 Generator tube kW limit reached. GENERATOR TUBE KW LIMIT The system asked for a kVp, mA, or ms
EXCEEDED. (E207) value that exceeds the maximum kW
value in the ANODE for the given ms
value in the selected focus of the TUBE.

14100208 Generator tube kVp limit reached. GENERATOR TUBE kVp LIMIT The system asked for a kVp value or an
EXCEEDED (E208) mA value that is not within the kV
operating range for the TUBE.

14100209 Generator tube mA limit GENERATOR TUBE MA LIMIT The system asked for a mA value that is
reached. EXCEEDED (E209) not within the mA operating range for the
TUBE.

14100210 Generator tube mAs limit GENERATOR TUBE MAS The system asked for a mAs value that is
reached. LIMIT REACHED (E210) not within the mAs operating range for the
TUBE.

14100211 Generator calibration (kVp/mA) GENERATOR CALIBRATION The system asked for a kVp value or an
limit exceeded.\n Please LIMIT EXCEEDED. (E211) mA value that was not calibrated.
contact Technical Support.

14100212 AEC Density limit reached. AEC DENSITY LIMIT The system asked for an AEC density
EXCEEDED (E212) value that is not within the expected
density range.

14100213 Invalid Communication INVALID COMMUNICATION Invalid Communication Parameter.


Parameter. PARAMETER (E213)

14100214 Housing Heat Warning. HOUSING HEAT WARNING Housing Heat Warning.
(E214)

14100215 CT Termination Input Wrong CT TERMINATION INPUT CT Termination Input Wrong State.
State. WRONG STATE (E215)

14100216 Deselect Tomo Table. DESELECT TOMO TABLE Deselect Tomo Table.
(E216)

14100217 Select Tomo Angle. SELECT TOMO ANGLE (E217) Select Tomo Angle.

14100218 Invalid Tomo Angle. INVALID TOMO ANGLE (E218) Invalid Tomo Angle.

Thursday, April 29, 2010 Page 37 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
14100219 Generator PPS Limit. GENERATOR PPS LIMIT Generator PPS Limit.
(E219)

14100220 Generator has reached its GENERATOR DUTY CYCLE The generator has reached its maximum Wait for generator to cool.
maximum duty cycle limit, wait LIMIT (E220) duty cycle limit.
for generator to cool.

14100221 DAP Device Not Ready. DAP DEVICE NOT READY DAP Device Not Ready.
(E221)

14100222 DAP Rate Warning Level DAP RATE WARNING LEVEL DAP Rate Warning Level Exceeded.
Exceeded. EXCEEDED (E222)

14100223 DAP Accumulated Warning DAP ACCUMULATED DAP Accumulated Warning Level
Level Exceeded. WARNING LEVEL EXCEEDED Exceeded.
(E223)

14100224 Parameter Limit Error. PARAMETER LIMIT ERROR Parameter Limit.


(E224)

14100225 Fluoro Focus Auto Changeover. FLUORO FOCUS AUTO Fluoro Focus Auto Changeover.
CHANGEOVER (E225)

14100333 Console lost communications to Console lost communications to


the DAP. the DAP. (E333)

14100334 Communications to the DAP Communications to the DAP


restored. restored. (E334)

14101000 Initializing CPI generator Initializing CPI generator object


object
14101001 Terminating CPI generator Terminating CPI generator object
object

14101002 Please contact Technical Generator: Serial Port The command serial port for the
Support. Command Failure GENERATOR could not be opened.

14101003 Please contact Technical Generator: Service Port Failure The system was not able to open the
Support. GENERATOR Service Serial Port.

14101004 Please contact Technical Generator: Read Failure The reading operation on the command
Support. serial port for the GENERATOR was not
successful.

Thursday, April 29, 2010 Page 38 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
14101005 Please contact Technical Generator: Read Failure An error occurred when the system was
Support. reading from the command serial port of
the GENERATOR.

14101006 Please contact Technical Generator: Write Failure The writing operation on the command
Support. serial port for the GENERATOR was not
successful.

14101007 Please contact Technical Generator: API Failure An error occurred when the system was
Support. writing to the command serial port for the
GENERATOR.

14101008 Reset Generator. Generator: Checksum Error A checksum in the command packet for
the GENERATOR was not correct.

14101009 Reset Generator. Generator: Invalid Command A checksum in the command packet from
the GENERATOR was not correct. The
length of the checksum was too short.

14101010 Reset Generator. Generator: Unrecognized Unrecognized command from CPI


Command generator

14101011 Reset Generator. Generator: General Error The command packet from the
GENERATOR was too large.

14101012 Please contact Technical Generator: Internal Error An internal error occurred.
Support.
14101013 Please contact Technical Generator: Resource Failure The GENERATOR was not able to obtain
Support. a resource from the operating system.

14101014 Logs generator parameters after Logs generator parameters after latching
latching error error

14101015 Logs Generator Updates Logs Generator Updates

14101016 Logs Actual Exposure Values Logs Actual Exposure Values After
After Latching Error Latching Error Acknowledge
Acknowledge

14101017 The system was not able to get The system was not able to get Actual
Actual Exposure Values from Exposure Values from the Generator after
the Generator after a Latching a Latching Error.
Error.

Thursday, April 29, 2010 Page 39 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
14101018 Logs Actual Exposure Values Logs Actual Exposure Values

14101019 Logs Commands sent to CPI Gen Logs Commands sent to CPI Gen

14101020 Logs Serial Data Received Logs Serial Data Received From CPI Gen
From CPI Gen

14101021 Logs receipt of latching error Logs receipt of latching error from CPI
from CPI gen gen

14101022 Logs receipt of non-latching Logs receipt of non-latching error from


error from CPI gen CPI gen

14101023 Logs re-send of latch error to Logs re-send of latch error to clients: in
clients: in response to generator response to generator command before
command before acknowledge acknowledge of outstanding latching error
of outstanding latching error

14101024 CPI status command failed CPI status command failed

14101025 A Timeout occurred while A Timeout occurred while waiting for the
waiting for the GENERATOR GENERATOR to re-send periodic
to re-send periodic latching latching error.

14101026 A GENERATOR parameter A GENERATOR parameter value


value retrieved was different retrieved was different than expected.
than expected.

14101027 The GENERATOR sent too The GENERATOR sent too many errors in
many errors in one message. one message.

14101028 An error occurred while sending An error occurred while sending a


a command to the command to the GENERATOR.
GENERATOR.

14101029 Logs CPI generator version Logs CPI generator version information
information

14101030 Logs CPI generator trace log Logs CPI generator trace log message
message

14101031 Logs CPI generator generic log Logs CPI generator generic log

Thursday, April 29, 2010 Page 40 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
14101032 Unable to fully recover from Unable to fully recover from Unable to fully recover from latching error,
latching error, Exposure values latching error, Exposure values Exposure values may not be accurate.
may not be accurate. may not be accurate.

14101033 Could not connect to generator. Could not connect to generator

14136865 Generic CPI Generator failure Generic CPI Generator failure

15136865 BUCKY: General Failure The BUCKY has a failure.

15136866 BUCKY: Rotation Failure The BUCKY has a rotation failure.

15136867 Bucky command received Bucky command received during exposure


during exposure cycle cycle

15236865 COLLIMATOR: General Failure The COLLIMATOR has a failure.

15236866 COLLIMATOR: The COLLIMATOR has a communications


Communications Failure failure.

15236867 Collimator field size error COLLIMATOR: Sizing Failure The COLLIMATOR has a field sizing
detected.\n Exit and re-enter the failure.
current page.

15236868 Collimator is initializing, please Collimator not ready Collimator is not ready; it is initializing
wait.

15236869 Collimator has completed Collimator is ready for Collimator is ready for operation.
initialization. operation.

15236870 Collimator command received Collimator command received during


during exposure cycle exposure cycle

15236871 Invalid SID value found in COLLIMATOR: SID VALUE Invalid SID value found in NvRam
NvRam ERROR

15236872 Invalid SID type value found in COLLIMATOR: SID TYPE Invalid SID type value found in NvRam
NvRam ERROR

15236873 Exposures disabled due to COLLIMATOR: SID ERROR Exposures disabled due to invalid SID
invalid SID

Thursday, April 29, 2010 Page 41 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
15336865 CAN: General Failure The Controller Area Network (CAN) has a
failure.

15336866 CAN: Communications Failure The Controller Area Network (CAN) has a
communications failure.

15500100 Collimator's lamp-on time Collimator's lamp-on time is invalid Set a new lamp-on time within the valid
invalid range.

15500101 Collimator blade setting invalid Collimator blade setting invalid Move the blades to a valid position

15500102 Collimator SID setting invalid Collimator SID setting invalid Set the SID to a valid value

15500103 Collimator filter setting invalid Collimator filter setting invalid Select a valid filter

15500104 Collimator invalid command Collimator has received an invalid Try action again and/or cycle power on the
command Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

15500105 Collimator invalid mode setting Collimator has received an invalid mode Try action again and/or cycle power on the
setting Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

15500106 System Control Unit to SCU-Collimator communication SCU could not communicate with Try action again and/or cycle power on the
Collimator communication failure Collimator Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

15500107 System Control Unit to SCU-Collimator communication SCU could not communicate with Try action again and/or cycle power on the
Collimator communication failure Collimator Console and SCU. If problem persists,
obtain help from the Technical Support
Center.

15500108 Collimator Hardware Key in Collimator key in manual Collimator has received a command that Check Collimator key for proper position.
manual position. position it can only process in automatic mode,
and the hardware key is turned

15601000 Wall Bucky Tilt Sensor Prevented Wall Bucky Tilt Sensor Wall Bucky Tilt Sensor Prevented Grid
Grid Eject Prevented Grid Eject Eject

15601001 Wall Bucky Tilt Sensor Prevented Wall Bucky Tilt Sensor Wall Bucky Tilt Sensor Prevented Grid
Grid Retract Prevented Grid Retract Retract

Thursday, April 29, 2010 Page 42 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
15601002 Wall Bucky Grid Not Detected Wall Bucky Grid Not Detected Wall Bucky Grid Not Detected Prevent
Prevent Grid Retract Prevent Grid Retract Grid Retract

15601003 Wall Bucky Grid in Calibration or Wall Bucky Grid in Calibration Wall Bucky Grid in Calibration or Eject
Eject Position - prevent Grid or Eject Position - prevent Grid Position - prevent Grid motion
motion motion

15601004 Wall Bucky Grid Not Detected- Wall Bucky Grid Not Detected- Wall Bucky Grid Not Detected- Caused
Caused Grid Eject Caused Grid Eject Grid Eject

15601006 Wall Bucky Grid Home Position Wall Bucky Grid Home Position Wall Bucky Grid Home Position
Calibration Done Calibration Done Calibration Done

15601007 Grid motor servo error, position Grid motor servo error, position Grid motor servo error, position error
error exceeded thresholds. error exceeded thresholds. exceeded thresholds.

15601008 Grid Motor Over Power Warning. Grid Motor Over Power Warning. Grid Motor Over Power Warning.

15601009 Grid motor stall error, motor did Grid motor stall error, motor did Grid motor stall error, motor did not stop
not stop within error tolerance. not stop within error tolerance. within error tolerance.

15601010 Grid motor move timeout, motor Grid motor move timeout, Grid motor move timeout, motor did not
did not complete a move in its motor did not complete a move complete a move in its allotted time.
allotted time. in its allotted time.

15601011 Grid motor home sensor failure. Grid motor home sensor failure. Grid motor home sensor failure.

15601012 Grid motor move in Grid motor move in Grid motor move in progress.MOTOR BUSY
progress.MOTOR BUSY progress.MOTOR BUSY

15601013 An invalid command was An invalid command was An invalid command was received by the
received by the Grid controller. received by the Grid controller. Grid controller.

15601014 Grid motor Driver fault. Grid motor Driver fault. Move Grid motor Driver fault.
stopped prematurely or did not
move at all - Drive Fault
Detected.

15601015 Grid motor Download request Grid motor Download request Grid motor Download request denied.
denied. System Busy denied. System Busy System Busy

15603000 Failed to allocate Grid Controller Failed to allocate Grid Failed to allocate Grid Controller system
system timer. Controller system timer. timer.

Thursday, April 29, 2010 Page 43 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
15603001 Grid Controller Mailbox is full. GCB - One of the mailboxes Grid Controller Mailbox is full.
used for inter-process
communication is full.

15603002 Grid motor velocity low at start of Grid motor velocity low at start Grid motor velocity low at start of
exposure. of exposure. exposure.

15604000 Grid motor move error during Grid motor servo error during Grid motor move error during
exposure.\n\n Please contact exposure, position error exposure.<BR><BR> Please contact
Technical Support. exceeded thresholds. Technical Support.

15604001 Grid controller current sensor Grid controller current sensor


calibration error during calibration error during
initialization. initialization.

15604002 Grid controller over power Error. Grid controller over power Error.

15604004 Grid Motor Initialization Error - Grid Motor Initialization Error -


Hall Effect Sensor Error. Hall Effect Sensor Error.

15604005 Grid Controller received an Grid Controller received an


invalid command. invalid command.

15604006 Grid Controller received an Grid Controller received an


invalid motor move request. invalid motor move request.

15604007 Grid Controller safety interlock


is open.

15604008 Grid Controller Initialization Grid Controller Initialization Grid Controller Initialization
faliure.\n\n Please contact faliure. faliure.<BR><BR> Please contact
Technical Support. Technical Support.

15604009 Grid Controller Nonvolatile Grid Controller Nonvolatile


parameters could not be read parameters could not be read
from flash memory. from flash memory. Download
parameters now.

15604010 Grid Controller Nonvolatile Nonvolatile parameters block is


parameters block is missing the missing the required magic
required magic number, or number, or signature.
signature.

Thursday, April 29, 2010 Page 44 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
15604011 Grid Controller Nonvolatile Grid Controller Nonvolatile
parameters block has an invalid parameters block has an invalid
checksum and cannot be used. checksum and cannot be used.

15604012 Grid Controller Nonvolatile Grid Controller Nonvolatile


parameters block has an invalid parameters block has an invalid
size and cannot be used. size and cannot be used.

15604013 Grid Controller Nonvolatile Grid Controller Nonvolatile


parameters block has an parameters block has an
incompatible version and cannot incompatible version and
be used. cannot be used.

15604014 Grid Controller Nonvolatile Grid Controller Nonvolatile


parameters block is unusable and parameters block is unusable
has been initialized to default and has been initialized to
values. default values.

15604015 Grid Controller Invalid motor Grid Controller Invalid motor


parameter used for a motor move. parameter used for a motor
move.

15604016 Grid Controller Flash memory Grid Controller Flash memory


write failure. write failure.

15604017 Grid Controller Flash memory Grid Controller Flash memory


erase failure. erase failure.

15604018 Grid Controller Flash memory Grid Controller Flash memory


verify error. verify error.

15604019 Grid Controller Flash memory Grid Controller Flash memory


inaccessible, due to hardware inaccessible, due to hardware
lock failure lock failure

15604020 Grid Controller Invalid mailbox Grid Controller An attempt was


used. made to send a inter-process
mail message to an invalid
mailbox address.

15604021 Grid Controller Home Position Grid Controller Home Position


calibration error. calibration error. Attempt to set
home position without
performing calibration first.

Thursday, April 29, 2010 Page 45 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
15604022 Grid Controller Home Position Grid Controller Home Position
calibration error. calibration error. Motor can not
move to requested home
position. Retry Calibration.

15604050 Grid Controller Boot Code is Grid Controller Boot Code is Grid Controller Boot Code is
Invalid.\n\n Please contact Invalid.This error requires a Invalid.<BR><BR> Please contact
Technical Support. Boot code download to be Technical Support.
performed.

15604051 Grid Controller Application Code Grid Controller Application Grid Controller Application Code is
is Invalid.\n\n Please contact Code is Invalid.This error Invalid.<BR><BR> Please contact
Technical Support. requires an Application code Technical Support.
download to be performed.

15604052 Grid Controller PLD image is Grid Controller PLD image is Grid Controller PLD image is
Invalid.\n\n Please contact Invalid.This error requires a Invalid.<BR><BR> Please contact
Technical Support. PLD Image download to be Technical Support.
performed.

15604053 The Grid Controller "Stay In The Grid Controller "Stay In The Grid Controller "Stay In Boot" switch
Boot" switch is set.\n\n Please Boot" switch is set. Turn OFF is set.<BR><BR> Please contact
contact Technical Support. the S1-1 switch of the Grid Technical Support.
Controller Board and press the
reset S2 pushbutton.

15604054 Corrupt record during a software A corrupt record has been


download. received during a software
download. Please reset the
Grid controller board and
resend the file that failed to
download.

15604055 Corrupt total file checksum A corrupt total file checksum


during a software download. has been calcuated following a
software download. Please
reset the Grid controller board
and resend the file that failed
to
download.BAD_TOTAL_CHEC

15604056 Corrupt record during a software A corrupt record has been


download. received during a software
download. Please reset the
Grid controller board and
resend the file that failed to
download.

Thursday, April 29, 2010 Page 46 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
15604057 Grid Controller Memory Test Grid Controller Meory Test
Failure. Failure. If this problem persists
please contact service.

15604058 Corrupt record during a software A corrupt record has been


download. received during a software
download. Please reset the
Grid controller board and
resend the file that failed to
download.MISSING_START_O
R_END_RECORD

15604059 Corrupt record during a software A corrupt record has been


download. received during a software
download. Please reset the
Grid controller board and
resend the file that failed to
download.INVALID_RECORD_
TYPE

15701003 Table Bucky Grid in Calibration Table Bucky Grid in Calibration


Position - prevent Grid motion Position - prevent Grid motion

15701006 Table Bucky Grid Home Position Table Bucky Grid Home
Calibration Done Position Calibration Done

15701007 Grid motor servo error, position Grid motor servo error, position
error exceeded thresholds. error exceeded thresholds.

15701008 Grid Motor Over Power Warning. Grid Motor Over Power Warning.

15701009 Grid motor stall error, motor did Grid motor stall error, motor did
not stop within error tolerance. not stop within error tolerance.

15701010 Grid motor move timeout, motor Grid motor move timeout,
did not complete a move in its motor did not complete a move
allotted time. in its allotted time.

15701011 Grid motor home sensor failure. Grid motor home sensor failure.

15701012 Grid motor move in Grid motor move in


progress.MOTOR BUSY progress.MOTOR BUSY

15701013 An invalid command was An invalid command was


received by the Grid controller. received by the Grid controller.

Thursday, April 29, 2010 Page 47 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
15701014 Grid motor Driver fault. Grid motor Driver fault. Move
stopped prematurely or did not
move at all - Drive Fault
Detected.

15701015 Grid motor Download request Grid motor Download request


denied. System Busy denied. System Busy

15703000 Failed to allocate Grid Controller Failed to allocate Grid


system timer. Controller system timer.

15703001 Grid Controller Mailbox is full. GCB - One of the mailboxes


used for inter-process
communication is full.

15703002 Grid motor velocity low at start of Grid motor velocity low at start
exposure. of exposure.

15704000 Grid motor move error during Grid motor servo error during Grid motor move error during
exposure.\n\n Please contact exposure, position error exposure.<BR><BR> Please contact
Technical Support. exceeded thresholds. Technical Support.

15704001 Grid controller current sensor Grid controller current sensor


calibration error during calibration error during
initialization. initialization.

15704002 Grid controller over power Error. Grid controller over power Error.

15704004 Grid Motor Initialization Error - Grid Motor Initialization Error -


Hall Effect Sensor Error. Hall Effect Sensor Error.

15704005 Grid Controller received an Grid Controller received an


invalid command. invalid command.

15704006 Grid Controller received an Grid Controller received an


invalid motor move request. invalid motor move request.

15704007 Grid Controller safety interlock is Grid Controller safety interlock


open. is open.

15704008 Grid Controller Initialization Grid Controller Initialization Grid Controller Initialization
faliure.\n\n Please contact faliure. faliure.<BR><BR> Please contact
Technical Support. Technical Support.

Thursday, April 29, 2010 Page 48 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
15704009 Grid Controller Nonvolatile Grid Controller Nonvolatile
parameters could not be read parameters could not be read
from flash memory. from flash memory. Download
parameters now.

15704010 Grid Controller Nonvolatile Nonvolatile parameters block is


parameters block is missing the missing the required magic
required magic number, or number, or signature.
signature.

15704011 Grid Controller Nonvolatile Grid Controller Nonvolatile


parameters block has an invalid parameters block has an invalid
checksum and cannot be used. checksum and cannot be used.

15704012 Grid Controller Nonvolatile Grid Controller Nonvolatile


parameters block has an invalid parameters block has an invalid
size and cannot be used. size and cannot be used.

15704013 Grid Controller Nonvolatile Grid Controller Nonvolatile


parameters block has an parameters block has an
incompatible version and cannot incompatible version and
be used. cannot be used.

15704014 Grid Controller Nonvolatile Grid Controller Nonvolatile


parameters block is unusable and parameters block is unusable
has been initialized to default and has been initialized to
values. default values.

15704015 Grid Controller Invalid motor Grid Controller Invalid motor


parameter used for a motor move. parameter used for a motor
move.

15704016 Grid Controller Flash memory Grid Controller Flash memory


write failure. write failure.

15704017 Grid Controller Flash memory Grid Controller Flash memory


erase failure. erase failure.

15704018 Grid Controller Flash memory Grid Controller Flash memory


verify error. verify error.

15704019 Grid Controller Flash memory Grid Controller Flash memory


inaccessible, due to hardware inaccessible, due to hardware
lock failure lock failure

Thursday, April 29, 2010 Page 49 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
15704020 Grid Controller Invalid mailbox Grid Controller An attempt was
used. made to send a inter-process
mail message to an invalid
mailbox address.

15704021 Grid Controller Home Position Grid Controller Home Position


calibration error. calibration error. Attempt to set
home position without
performing calibration first.

15704022 Grid Controller Home Position Grid Controller Home Position


calibration error. calibration error. Motor can not
move to requested home
position. Retry Calibration.

15704050 Grid Controller Boot Code is Grid Controller Boot Code is Grid Controller Boot Code is
Invalid.\n\n Please contact Invalid.This error requires a Invalid.<BR><BR> Please contact
Technical Support. Boot code download to be Technical Support.
performed.

15704051 Grid Controller Application Code Grid Controller Application Grid Controller Application Code is
is Invalid.\n\n Please contact Code is Invalid.This error Invalid.<BR><BR> Please contact
Technical Support. requires an Application code Technical Support.
download to be performed.

15704052 Grid Controller PLD image is Grid Controller PLD image is Grid Controller PLD image is
Invalid.\n\n Please contact Invalid.This error requires a Invalid.<BR><BR> Please contact
Technical Support. PLD Image download to be Technical Support.
performed.

15704053 The Grid Controller "Stay In The Grid Controller "Stay In The Grid Controller "Stay In Boot" switch
Boot" switch is set.\n\n Please Boot" switch is set. Turn OFF is set.<BR><BR> Please contact
contact Technical Support. the S1-1 switch of the Grid Technical Support.
Controller Board and press the
reset S2 pushbutton.

15704054 Corrupt record during a software A corrupt record has been


download. received during a software
download. Please reset the
Grid controller board and
resend the file that failed to
download.

Thursday, April 29, 2010 Page 50 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
15704055 Corrupt file checksum during a A corrupt total file checksum
software download. has been calcuated following a
software download. Please
reset the Grid controller board
and resend the file that failed
to
download.BAD_TOTAL_CHEC

15704056 Corrupt record during a software A corrupt record has been


download. received during a software
download. Please reset the
Grid controller board and
resend the file that failed to
download.

15704057 Grid Controller Memory Test Grid Controller Meory Test


Failure. Failure. If this problem persists
please contact service.

15704058 Corrupt record during a software A corrupt record has been


download. received during a software
download. Please reset the
Grid controller board and
resend the file that failed to
download.MISSING_START_O
R_END_RECORD

15704059 Corrupt record during a software A corrupt record has been


download. received during a software
download. Please reset the
Grid controller board and
resend the file that failed to
download.INVALID_RECORD_
TYPE

15900000 Failed to initialize the Exposure Could not connect to the


Switch. Please verify the exposure switch box.
exposure switch is connected and
reboot. If the problem persists
please call service.

17100000 Logs Pixium Version Logs Detector Version

17100001 Pixium DRAPI Call Error The software call for the DETECTOR was
not successful.

Thursday, April 29, 2010 Page 51 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
17100002 Pixium Call Error The "Get Status" call was not successful.

17100003 Status Call Error The "Get Status" call was not successful.

17100004 Contact Technical Support. Detector Software Error The version of the interface software for
the DETECTOR is not compatible with
the system software.

17100005 Generic log message Generic log message

17100006 Trace Log Trace Log

18100001 Detector Error.\n\nPlease contact Detector error: General error.


Technical Support. PXM_E_ERROR

18100002 Detector Error. License file Detector error: License file missing or corrupted.
missing. \n\nPlease contact PXM_E_LICENSE
Technical Support.

18100003 Detector Error.\n\nPlease contact Detector error: Error reading or writing FXD file.
Technical Support. PXM_INVALID_SEQUENCE

18100004 Detector Error.\n\nPlease contact Detector error: Unable to close the device.
Technical Support. PXM_E_ACQ_NOT_CLOSE

18100005 Detector Error. RS-232 Detector error: Communication error requesting frame
communication.\n\nPlease PXM_E_ACQ_ERR_REQUEST from the detector.
contact Technical Support.

18100006 Detector Communication Detector error: Image transmission error waiting for pixel
Error.\n\nRestart the PXM_E_ACQ_EVENT_START transmission start.
system.\nTake a test exposure to
confirm system recovery from
error.\n\nPlease contact
Technical Support if problem
persists.

18100007 Detector Communication Detector error: Image transmission error waiting for pixel
Error.\n\nRestart the PXM_E_ACQ_EVENT_END transmission end.
system.\nTake a test exposure to
confirm system recovery from
error.\n\nPlease contact
Technical Support if problem
persists.

Thursday, April 29, 2010 Page 52 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
18100008 Error.\n\nPlease contact Detector error: Correction error. Combination of
Technical Support. PXM_E_CORRECTION correction requested is not possible.

18100009 Detector Error.\n\nPerform a Detector error: Calibration error. Calibration has not
calibration. PXM_E_NO_CALIBRATION been started.

18100010 Detector Error.\n\nA dark Detector error: Error reading offset.fxd file. Reference
calibration followed by an X-ray PXM_E_LOAD_OFFSET_REF file does not exist.
calibration must be performed.

18100011 Detector Error.\n\nA dark Detector error: Error reading offsetStandby.fxd file.
calibration followed by an X-ray PXM_E_LOAD_OFFSET_STA Reference file does not exist.
calibration must be performed. NDBY

18100012 Detector Error.\n\nA dark Detector error: Error reading pixelsClusterDefect.fxd file.
calibration followed by an X-ray PXM_E_LOAD_PIXELS_CLUS Reference file does not exist.
calibration must be performed. TER_DEFECT

18100013 Detector Error.\n\nAn X-ray Detector error: Error reading gainRef.fxd file. Reference
calibration must be performed. PXM_E_LOAD_GAIN file does not exist.

18100014 Detector Error.\n\nAn X-ray Detector error: Error reading defectmap.fxd file.
calibration must be performed. PXM_E_LOAD_DEFECTMAP Reference file does not exist.

18100015 Detector Error.\n\nPlease contact Detector error: Calibration cancelled by user.


Technical Support. PXM_E_CALIBRATION_CANC
ELED

18100016 Detector Error.\n\nUnable to set Detector error: Error setting detector to requested state.
detector state. Calibration may PXM_E_BAD_STATE
be required.

18100030 Detector Error.\n\nMissing Detector error: Error reading library configuration file.
configuration file.\n\nPlease PXM_E_E_CONFIG XS_VideoTools.ini not found or corrupt.
contact Technical Support.

18100031 Detector Error.\n\nCheck detector Detector error: Unable to start acqusition.


ACQ board.\n\nPlease contact PXM_E_ACQ_NOT_START Communication error with ACQ board.
Technical Support.

18100032 Detector Error.\n\nCheck detector Detector error: Error waiting for end of DMA transfer.
ACQ board.\n\nPlease contact PXM_E_ACQ_DMA Communication error with ACQ board.
Technical Support.

18100033 Detector Error.\n\nRestart the Detector error: Failed to allocate memory.


system. PXM_E_MEMORY_ALLOC

Thursday, April 29, 2010 Page 53 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
18100034 Detector Error.\n\nRestart the Detector error: Device not open.
system. PXM_E_PXM_NOT_OPEN

18100035 Detector Error.\n\nPerform a dark Detector error: Error calibration offset.


calibration. PXM_E_CALIBRATION_OFFS
ET

18100036 Detector Error.\n\nPerform a dark Detector error: Error calculating pixel cluster defect.
calibration. PXM_E_CALCUL_PIXELS_CL
USTER_DEFECT

18100037 Detector Error.\n\nPerform an X- Detector error: Error calibration gain.


ray calibration. PXM_E_CALIBRATION_GAIN

18100038 Detector Error.\n\nPerform an X- Detector error: Error updating Defect Map.


ray calibration. PXM_E_UPDATE_DM

18100039 Detector Error.\n\nRestart the Detector error: Self test error.


system. PXM_E_SELF_TEST

18100040 Detector Error.\n\nPower off the Detector error: Detector Failure with Detector Voltages
detector(s).\n\nCall Technical Voltages out of range
Support Immediately.\n\nDo not
turn on detector(s).

18100050 Detector high temperature limit Detector error: Detector high temperature limit has been
has been reached. PXM_EVNT_TEMPERATURE_ reached.
LIMIT

18100051 Calibration dose too low or Detector error: Warning: calibration dose too low or
object detected in beam path. PXM_EVNT_X_DOSE_LEVEL, object detected in beam path.
dose too low

18100052 Calibration dose too high. Detector error: Warning: calibration dose too high.
PXM_EVNT_X_DOSE_LEVEL,
dose too high

18100053 X-Ray Calibration Detector error: Calibration dose too low or object
Failed.\n\nCalibration dose too PXM_EVNT_X_DOSE_LEVEL, detected in beam path.
low or object detected in beam dose too low
path.

18100054 X-Ray Calibration Detector error: Calibration dose too high.


Failed.\n\nCalibration dose too PXM_EVNT_X_DOSE_LEVEL,
high.\n\nVerify the collimator dose too high
filter is in place.

Thursday, April 29, 2010 Page 54 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
18100055 Dark or Refresh Calibration Detector error: Error during dark calibration. Multiple
Failed.\n\nMultiple invalid offset PXM_EVNT_OFFSET_VALID_ acquired offset frames have failed validity
frames acquired.\n\nPlease LIMIT tests.
contact Technical Support.

18100056 X-Ray Calibration Failed.\n\nThe Invalid technique requested for Invalid technique setting.
requested calibration technique x-ray calibration.
is invalid.

18100057 Detector temperature Detector Temperature Exceeds Detector Temperature has changed by
shift.\n\nDetector temperature Calibration Range - Recalibrate more than 5 C since last calibration.
has changed by more than 5 C Detector
since last calibration.\n\nPlease
perform dark and X-ray
calibrations before making new
patient exposures.

18100058 Detector calibration Detector calibration failed but Detector calibration failed. Previous
failed.\n\nPrevious calibration previous calibration data calibration data restored successfully.
data set has been restored successfully.
restored.\n\nPatient X-rays may
be acquired but recalibration is
recommended.

18100059 Detector calibration Detector calibration failed and Detector calibration failed. Previous
failed.\n\nPrevious calibration previous calibration data could calibration data could not be restored.
data set could not be not be restored.
restored.\n\nDetector must be
recalibrated before taking patient
X-rays.

18100060 Detector communications are Detector communciations are Detector communciations are down.
down\nPlease cover detector down. Please cover detector Please cover detector with a lead shield
with a lead shield before with a lead shield before before performing stand alone exposures.
performing stand alone performing stand alone
exposures.

18100061 Multiple invalid offset frames Detector warning: Error during offset acquisition. Multiple
acquired.\n\nPlease be sure to PXM_EVNT_OFFSET_VALID_ acquired offset frames have failed validity
perform offset refresh calibration LIMIT tests.
on a daily basis.

18100100 Calibration has failed, please Detector calibration process Detector calibration has failed.
wait … failed.

Thursday, April 29, 2010 Page 55 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
18100101 Calibration has been canceled, Detector calibration has been Detector calibration has been canceled.
please wait … canceled by the user.

18100103 Calibration process has Calibration process has Detector calibration has completed
completed successfully. completed successfully. successfully.

18100105 Calibration in progress. Detector calibration has begun. Detector calibration has begun.

18100107 Calibration process has Calibration process has Detector calibration has completed with
completed with errors. completed with errors. errors.

18100108 Calibration file restore has failed. Detector calibration file restore Detector calibration file restore has failed.
has failed.

18100111 Calibration file backup has Detector calibration file backup Detector calibration file backup has failed.
failed. has failed.

18100113 ECV calculation failed. ECV calculation failed. ECV calculation failed.

18100114 ECV qualification succeeded. ECV qualification succeeded. ECV qualification succeeded.

18100115 ECV qualification failed. ECV qualification has failed. ECV qualification has failed.

18100116 Please wait 30-60 second


period, the detector calibration
form is closing in progress.

18200001 Attempt to abort the current Abort image command failed. Attempt to send the abort image
image acquisition failed. Please command to the DEC failed.
remove and re-insert the battery.

18200002 Attempt to connect to a Attempted to connect to a detector


detector the system is already already connected to.
connected to.

18200003 Attempted to put detector in Detector already in Calibration mode.


calibration mode when the
detector was already in
calibration mode.

Thursday, April 29, 2010 Page 56 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
18200004 The detector has encountered an Arm command failed. Arm command failed.
internal error during the
exposure sequence. Please
remove and re-insert the battery.
If the problem persists please

18200005 The detector could not be Begin study command failed. Begin Study command failed.
prepared for exposures. Please
deselect then re-select the
detector and try again.

18200006 The detector is incorrectly Detector config data failed. Invalid or missing configuration data.
configured. Please contact
service.

18200007 Could not connect to detector. Could not connect to detector. Could not connect to the detector.
Please remove and re-insert the
battery and try the operation
again.

18200008 Detector disabled. The detector has been disabled.

18200009 Attempt to deactivate the End study command failed. End study command failed.
detector failed. Please reboot

18200010 Could not get the detector Could not get detector Could not get detector configuration data.
configuration data. Please configuration.
contact service.

18200011 Could not get the current Could not get detector status. Attempt to get detector status failed.
detector status information.
Please remove and re-insert the

18200012 The system encountered an error Get Image command failed. Attempt to get image from detector failed.
receiving an image from the
detector. Please reboot the
console.

18200013 Detector get settings failed. Attempt to get settings from detector
failed.
18200014 The system encountered an error Image not ready. Attempt to retrieve an image when no
receiving an image from the image was ready.
detector. Please reboot the
console.

Thursday, April 29, 2010 Page 57 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
18200015 The detector has insufficient The detector has insufficient Insufficent power to complete exposure.
power to perform an exposure. power.
Please exchange the battery as
soon as possible.

18200016 Not connected to the detector. Not connected to the detector.

18200017 Detector is not in calibration Detector not in calibration mode.


mode.

18200018 Detector is not initialized. The Detector is not initialized.

18200019 The detector is not reserved. The Detector is not reserved.

18200020 Attempt to check detector for Detector orphan check failed.


orphan failed.

18200021 The detector encountered and Detector reboot failed. Detector reboot failed.
error while attempting to reboot.
Please remove and re-insert the
battery.

18200022 The system could not reserve the Reserve command failed. Reserve of detector failed.
detector. Please verify the
detector is powered on and is not
currently in use by another
system.

18200023 The system could not configure Detector set settings failed. Attempt to set detector settings failed.
the detector. Please remove and
re-insert the battery.

18200024 The detector encountered an Detector Shutdown failed. Detector shutdown failed.
error while attempting to
shutdown.

18200025 The detector encountered an Detector sleep failed.


error attempting to go into power
saving mode.

18200026 Begin study message sent, but The detector is already actively in a study.
detector already in begin study
mode.

Thursday, April 29, 2010 Page 58 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
18200027 The detector has encountered a A command was sent to the Command sent to the detector requiring
command sequence error. detector that requires the the detector to be in begin study mode,
Please deselect then re-select detector be in begin study but the detector is not in begin study.
the detector and try again. mode, but the detector wasn't
in begin study mode.

18200028 Timed capture failed. Time capture failed.

18200029 The system clock could not be Time synchronization failed Time synchronization failed.
synchronized with the detectors with the detector.
clock.

18200030 The detector has encountered an Trigger command failed. Trigger command failed.
internal error during the
exposure sequence. Please
deselect then re-select the
detector and try again.

18200031 Unreserve command failed. Unreserve command failed.

18200032 The system has encountered an Image file create failed. Could not create image file.
error processing the image
received from the detector.
Please contact service.

18200033 The system has encountered an Map view of image file failed. Map view of image file failed.
error processing the image
received from the detector.
Please contact service.

18200034 The system has encountered an Open file mapping of image Open file mapping of image file failed.
error processing the image file failed.
received from the detector.
Please contact service.

18200035 The system has encountered an The allocated segment size is Segment size too small for image.
error processing the image too small for the image
received from the detector.
Please contact service.

18200036 The system has encountered an Image file write failed. Error writing the image file.
error processing the image
received from the detector.
Please contact service.

Thursday, April 29, 2010 Page 59 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
18200037 The system has lost Communication was lost to the Communication was lost with the detector.
communication with the detector.
detector. Please deselect then
re-select the detector and try
again. If the problem persists
please remove and re-insert the

18200038 The detector has encountered an The detector has reported an The detector has encountered an image
internal error during image image acquisition failure. acquisition failure.
acquisition. Please deselect then
re-select the detector and try
again.

18200039 The system has encountered an Image retrieval failed. Image retrieval has failed.
error retrieving the image from
the detector. Please reboot the
console.

18200040 The system has encountered a An invalid message was An invalid message has been received
communication problem with the received from the DEC. from the detector.
detector. Please remove and re-
insert the battery. If the problem
persists please contact service.

18200041 The system has encountered an An unknown asynchronous error The unknown asynchronous error message
unexpected error with the message was received. was received.
detector. Please remove and re-
insert the battery. If the problem
persists please contact service.

18200042 The detector has encountered an A fault was received from the A fault was received from the detector.
unexpected error, please detector.
remove and re-insert the battery
and try the operation again. If
the problem persists please
contact service.

18200043 The Dark calibration data is Offset calibration needed, Offset Calibration Needed.
either missing or corrupt. Please missing or Virtual CP rejected
perform a dark calibration. the file.

18200044 Could not retrieve voltage Get Voltages call failed. Get voltages call to the detector failed.
information from the detector.

Thursday, April 29, 2010 Page 60 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
18200045 Could not retrieve battery Get Battery configuration call Get Battery Configuration call to the
configuration information from failed. detector failed.
the detector.

18200046 Could not update detector Send Firmware Update Send Firmware update command failed.
firmware. command failed.

18200047 Could not transfer the firmware to Send Firmware Update FTP Send Firmware update FTP failed.
the detector. failed.

18200048 Get faults command failed. Get faults command failed.

18200049 A detector fault could not be Clear fault command failed. Clear fault command failed.
cleared. Please remove and
replace the battery. If the
problem persists please remove
and re-insert the battery.

18200050 GetLog command failed Get Log command failed.

18200051 DECLink has encountered an DECLink encountered an internal error


error while copying strings. copying strings.

18200052 Could not disconnect from the Disconnect command failed. Disconnect command failed.
detector. Please reboot the
console.

18200053 Logging request failed. Logging request failed.

18200054 Detector burn in test failed. Detector burn in test failed.


Should not encounter this!

18200055 Could not peform calibration, Detector calibration setup Detector calibration setup failed.
setup failed. Please contact failed.
service.

18200056 Detector error null parameter. ???

18200057 The X-Ray calibration data is Gain calibration needed, Gain calibration needed.
either missing or corrupt. Please missing or Virtual CP rejected
perform an X-Ray calibration. the file.

Thursday, April 29, 2010 Page 61 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
18200058 The X-Ray calibration data is Virtual CP reported the defect Virtual CP reported the defect map is
either missing or corrupt. Please map was missing or corrupt. missing.
perform an X-Ray calibration.

18200059 One or more image corrections Image corrections failed at the Image corrections failed at the SDK level.
failed using the calibration data. SDK level.
Please re-examine the last
image taken. If the problem
persists contact service.

18200060 Could not initialize The call to the SDK initialize


communication with the method failed, please see the
detector. Please reboot the associated SDK error log
console and try again. If the messages for details.
problem persists please contact

18200061 The serial number provided at The registered serial number


registration time does not match does not match the serial
the serial number reported by the number reported by the
detector.Please try re-installing hardware.
the detector. If the error persists
please contact service.

18200062 An unexpected error has The SDK has encountered an


occurred. Please reboot the unexpected error, please see
console. If the error persists the associated SDK error log
please contact service. message for more details.

18200063 An unexpected asynchronous The SDK has encountered an


error has occurred. Please reboot unexpected asynchronous error,
the console. If the error persists please see the associated SDK
please contact service. error log message for details.

18200064 The detector could not be The detector could not be


prepared for exposures. Please prepared for exposures within
attempt the exposure again. If the time constraints required.
the problem persists please
contact service.

18200065 The detector has experienced a The detector g-force threshold


significant bump or drop. Please has been exceeded.
perform a calibration.

20100000 Initializing the DRCntrlSubSys Initializing the DRCntrlSubSys COM


COM Server Server

Thursday, April 29, 2010 Page 62 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
20100001 Terminating the Terminating the DRCntrlSubSys COM
DRCntrlSubSys COM Server Server

20100002 DRCntrlSubSys Code Trace DRCntrlSubSys Code Trace

20100003 Memory Failure The operating system: has a resource


problem, is not able to make a Global
Interface Table.

20100004 Loading Error: Specified The specified "buzzer" file could not load.
Buzzer
20100005 Loading Error: Buzzer The resource for the "buzzer" cannot load.
Resource The software might be damaged.

20100006 Logs number of detectors Logs number of detectors

20100007 Logs the Storage File Name Logs the Storage File Name

20100008 Storage File Open Failure The storage file could not be opened.

20100009 Storage File Create Failure The storage file could not be created.

20100010 Generator Sub-Storage Failure The sub-storage for the GENERATOR


could not be opened or created. The
software might be damaged.

20100011 Detector Sub-Storage Failure The sub-storage for the DETECTOR


ARRAY could not be opened or created.
The software might be damaged.

20100012 Logs the detector library dll file Logs the detector library dll file name.
name.

20100013 Load Detector API Failure Unable to load the API library for the
DETECTOR ARRAY.

20100014 Memory Failure The operating system has a resource


problem. Memory cannot be obtained
form the operating system.

20100015 Resource Failure The operating system has a resource


problem. Memory cannot be obtained
form the operating system.

Thursday, April 29, 2010 Page 63 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
20100016 Create Detector Control Failure A control object could not be created for
the DETECTOR ARRAY.

20100017 Logs the system type code Logs the system type code

20100018 Create Generator Control Failure A control object could not be created for
the GENERATOR.

20100019 The system is shutting down. Shutting down the PC Shutting down the PC
Please wait.

20100020 PC Shutdown call failed. PC Shutdown call failed.

20100021 Configuration information is Configuration information does not exist.


missing

20100022 Unable to create the SCU A control object could not be created for
Control object the System Control Unit (SCU).

20100023 Software Error: Images not Images have not been fully received, but
fully received. an acquisition is starting. An internal
software error occurred.

20100024 Unknown system type specified The code specified in registry setting
"HKEY_LOCAL_MACHINE\Software\Koda
k Health Imaging\DRCntrlSubSys\System
Type Identifier" is not correct.

20100025 Unexpected event occurred for An unexpected event occurred for system
system type type.

20100026 DR Control: General Error An internal error occurred.

20100027 DR Control: Software Error A software error occurred.

20100028 A fatal application error has DR Control: Software Error The "ScanInitiate notification" call
occurred. Please contact returned with an error.
Technical Support.

20100029 ScanInitiate notification call ScanInitiate notification call returned


returned FALSE, DR detector FALSE, DR detector will not be prepped
will not be prepped

Thursday, April 29, 2010 Page 64 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
20100030 DR Detector not ready. \n\n Try DR Prep Call Failure A failure occurred for the "DR Prep" call
Exposure again. \n\n If error command.
persists please contact Technical
Support .

20100031 Internal error detected. Restart DR Control: Notification Error The "Notification" call on the
the system. \n\n Contact "ISysEventMgrAdvice" interface had an
Technical Support if problem error.
persists.

20100032 Internal error detected. Restart DR Control: Notification Error The "Notification" call on the
the system. \n\n Contact "ISysEventAdvice" interface had an error.
Technical Support if problem
persists.

20100033 Logs scan status information Logs scan status information

20100034 Logs scan expose information Logs scan expose information

20100035 Generic catchall for new logs Generic catchall for new logs without
without specific codes specific codes

20100036 Received exposure abort after Received exposure abort after exposure
exposure start message. start message.

20100040 DR Control: Grid speed 0 (AEC Indicates grid speed 0 (AEC exposure
exposure control mode only) control mode only)

20100041 DR Control: Grid speed 1 (AEC Indicates grid speed 1 (AEC exposure
exposure control mode only) control mode only)

20100042 DR Control: Grid speed 2 (AEC Indicates grid speed 2 (AEC exposure
exposure control mode only) control mode only)

20100043 DR Control: Grid speed 3 (AEC Indicates grid speed 3 (AEC exposure
exposure control mode only) control mode only)

20100044 DR Control: Grid speed 4 (AEC Indicates grid speed 4 (AEC exposure
exposure control mode only) control mode only)

20100045 DR Control: Grid speed 5 (AEC Indicates grid speed 5 (AEC exposure
exposure control mode only) control mode only)

20100046 DR Control: Grid speed 6 (AEC Indicates grid speed 6 (AEC exposure
exposure control mode only) control mode only)

Thursday, April 29, 2010 Page 65 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
20100047 DR Control: Grid speed 7 (AEC Indicates grid speed 7 (AEC exposure
exposure control mode only) control mode only)

20100048 DR Control: Grid speed 8 (AEC Indicates grid speed 8 (AEC exposure
exposure control mode only) control mode only)

20100049 DR Control: Grid speed 9 (AEC Indicates grid speed 9 (AEC exposure
exposure control mode only) control mode only)

20100050 DR Control: Console Upgrade Early indication that exposure is over


exposure over indication. (Console Upgrade only). For use in turning
off X-ray indicators

20100100 Normal exposure termination Normal exposure termination

20100101 Exposure terminated due to Exposure terminated due to Exposure terminated due to Prep/Expose
Prep/Expose switch release Prep/Expose switch release switch release

20100102 Unused ScanStatus code Unused ScanStatus code

20100103 System terminated exposure DR Control: Exposure The exposure exceeded the backup time.
because it exceeded the backup Terminated - Generator The system stopped the exposure
time without generator because the GENERATOR did not stop
terminating the exposure. the exposure.

20100104 Exposure was terminated DR Control: Exposure A malfunction occurred in the


because of a detector/detector Terminated - Detector DETECTOR ARRAY or the DETECTOR
controller fault. \n\n Try a test POWER SUPPLY. The exposure was
exposure and if error persists
please contact Technical

20100105 Exposure was terminated DR Control: Exposure A malfunction occurred in the


because of generator error. \n\n Terminated - Generator GENERATOR. The exposure was stopped.
Try a test exposure and if error
persists please contact Technical
Support.

20100106 Exposure was terminated for an DR Control: Exposure The exposure was stopped. No cause was
unspecified reason. \n\n Try a Terminated - Unknown indicated.
test exposure and if error persists
please contact Technical

20100107 Exposure was terminated DR Control: Exposure An INTERLOCK SWITCH in the system
because of a system interlock. Terminated - Interlock Switch stopped the exposure.

Thursday, April 29, 2010 Page 66 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
20100108 Exposure aborted: System DR Control: Exposure An error occurred in the system control
control hardware error. \n\n Try a Terminated - SCU / WAMI hardware. The exposure was stopped.
test exposure and if error persists
please contact Technical

20100109 Exposure aborted: There was a DR Control: Exposure The DETECTOR ARRAY exposure
detector error. \n\n Try a test Terminated - Detector Array window was opened before the PREP
exposure and if error persists operation occurred. The exposure was
please contact Technical

20100110 Exposure aborted: The detector DR Control: Exposure The DETECTOR ARRAY was not
has not been detected in either Terminated - Detector detected in the Landscape or Portrait
landscape or portrait orientation. Orientation

20100111 Exposure aborted: There was a DR Control: Exposure A timeout occurred when waiting for the
detector error. \n\n Try a test Terminated - Detector Timeout PREP signal for the DETECTOR ARRAY.
exposure and if error persists The exposure was stopped.
please contact Technical

20100112 Exposure aborted: The operation DR Exposure aborted: The DR DR Exposure aborted: The DR Detector
was cancelled. Detector Prep operation was Prep operation was cancelled
cancelled

20100113 Exposure aborted: There was a DR Control: Exposure A timeout occurred waiting for the DR
detector error. \n\n Try a test Terminated - DR Timeout exposure window to open.
exposure and if error persists
please contact Technical

20100114 Exposure aborted: The exposure DR Control: Exposure A timeout occurred because the exposure
time is too long. Terminated - DR Timeout time is too long.

20100115 Exposure aborted: There was a DR Control: Exposure The DETECTOR ARRAY window opened
detector error. \n\n Try a test Terminated - Detector Array before the expected time. The exposure
exposure and if error persists was stopped.
please contact Technical

20100116 Exposure aborted: The DR Control: Exposure The GENERATOR stopped the exposure.
Generator aborted the exposure. Terminated - Generator

20100117 Exposure aborted: The DR Control: Exposure The PREP signal for the GENERATOR
Generator did not prep. Terminated - Generator PREP did not occur.

20100118 Exposure aborted: The Prep DR Control: Exposure The Prep switch was released too early.
switch was released. Terminated - PREP Switch The exposure was stopped.

Thursday, April 29, 2010 Page 67 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
20100119 Exposure aborted: The Expose DR Control: Exposure The EXPOSE switch was released too
switch was released. Terminated - EXPOSE Switch early. The exposure was stopped.

20100120 Exposure aborted: The exposure DR Exposure aborted: The DR Exposure aborted: The Expose
was cancelled. Expose authorization was authorization was rescinded
rescinded

20100121 Exposure aborted: The exposure DR Control: Exposure The system was not able to retrieve
switch was not depressed in time. Terminated - EXPOSE Switch preview image from DETECTOR.

20100122 Exposure aborted: There was a DR Control: Exposure The DETECTOR ARRAY was not able to
detector error. \n\n Try a test Terminated - Detector Array start a scanning cycle.
exposure and if error persists
please contact Technical

20100123 Exposure aborted: The expose DR Control: Exposure The expose sequence was cancelled.
sequence was aborted. Terminated - Sequence

20100124 Exposure aborted: There was a DR Control: Exposure The Exposure Window for the DETECTOR
detector error. \n\n Try a test Terminated - Window Closed ARRAY closed before the X-Ray
exposure and if error persists
please contact Technical

20100125 Exposure aborted: The exposure DR Control: Exposure The exposure switch was not depressed in
switch was not depressed in time. Terminated - EXPOSE Switch time

20100126 Exposure aborted: Try a test DR Control: Exposure The time necessary to complete the
exposure and if error persists Terminated - Exposure Time exposure is too long for the allowed
please contact Technical exposure time.

20100127 Exposure aborted: Timed-out Timeout waiting for the Timeout waiting for the generator
waiting for the generator. \n\n generator
Try a test exposure and if error
persists please contact Technical
Support.

20100128 DR Exposure aborted: Generator DR Control: Exposure The generator did not send the Exposure
Slow to produce X-rays. \n\n Try Terminated - Generator In Progress signal within the time limit.
a test exposure and if error The exposure was cancelled.
persists please contact Technical
Support.

20100129 Exposure Aborted: Try a test DR Control: Exposure The exposure sequence was cancelled.
exposure and if error persists Terminated
please contact Technical

Thursday, April 29, 2010 Page 68 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
20100130 Exposure Aborted: System DR Control: Exposure An INTERLOCK SWITCH in the system
Interlock. Terminated - Interlock Switch stopped the exposure.

20100131 Exposure Aborted: Generator DR Control: Exposure The GENERATOR stopped sending the
error. \n\n Try a test exposure Terminated - Generator PREP signal. The exposure sequence
and if error persists please was cancelled.
contact Technical Support.

20100132 Exposure Aborted: Timed-out DR Control: Exposure A timeout occurred when waiting for the
waiting for the Bucky-In-Motion Terminated - Bucky in Motion Bucky-in-Motion signal.
signal.

20100133 Exposure Aborted: The exposure Exposure Aborted: Exposure Exposure Aborted: Exposure authorization
was aborted. authorization rescinded rescinded

20100134 Exposure Aborted: Generator DR Control: Exposure The GENERATOR stopped sending the
Error. \n\n Try a test exposure Terminated - Generator starting signal for the BUCKY.
and if error persists please
contact Technical Support.

20100135 Exposure Aborted: The generator DR Control: Exposure The GENERATOR did not send the
did not assert the Exposure In Terminated - Generator Exposure In Progress signal with in the
Progress signal in time. time limit.

20100136 DR Control: Exposure The GENERATOR does not support the


Terminated - Generator designated system.

20100137 SCU Communications are down. DR Control: SCU SCU Communications are down.
Communications

20100138 SCU Communications are back DR Control: SCU SCU Communications are back up.
up. Communications

20100139 DR Control: SCU A command parameter for the SCU was


Communications not correct.

20100140 DR Control: SCU A command response for the SCU was not
Communications correct.

20100141 DR Control: SCU A "bad packet" status occurred in the


Communications communications with the SCU.

20100142 Unable to open file for updating DR Control: SCU Update Error The system was not able to open the file
SCU code. for updating the SCU code.

Thursday, April 29, 2010 Page 69 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
20100143 Unable to read file for updating DR Control: SCU File Read The system was not able to read the file
SCU code. Error for updating the SCU code.

20100144 A fatal application error has DR Control: Software Error The "Notification" call on the
occurred. Please contact "IDRServiceAdvice" interface had an
Technical Support

20100145 DR Control: Software Error An update message for a client about the
system status had an error.

20100146 DR Control: Detector Array The system did not start a wedge scan on
the DETECTOR ARRAY.

20100147 DR Control: Detector Array The image comparison in the Wedge Test
for the DETECTOR ARRAY was not
successful.

20100148 DR Control: Communication The "Notification" call on the


Error "IGenAdvice" interface had an error.

20100149 DR Control: Generator An exception occurred for the Generator


Exception Object.

20100150 DR Control: Notification Error The "Notification" call on the


"IGenAdvice" interface had an error.

20100151 The collimator blades cannot be DR Control: Collimator Size The system was not able to open the
opened to the necessary size for Error Collimator blades for a calibration scan of
the calibration or bad pixel the DETECTOR ARRAY.
detection scan. Either manually
open the blades to their
outermost limits, or switch back to
normal scanning. Contact
Technical Support.

20100152 The system was unable to set the DR Control: Collimator Size The system was not able to set the
collimator blades. Before Error Collimator blades to normal open position.
proceeding with new scans
manually close the blades to
their correct position.

20100153 DR Control: Image Retrieval The system was not able to start the
image retrieval process.

Thursday, April 29, 2010 Page 70 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
20100154 Latching Error DR Control: Latching Error The system was not able to retrieve
generator parameters after a latching
error from the generator object.

20100155 Logs DRCntrlSubSys S/W Logs DRCntrlSubSys S/W Version


Version

20100156 The stop motion & generator off Indicates that the stop- Indicates that the stop-motion/generator
button has been pressed. No motion/generator off button has off button has been pressed
exposure can be made until the been pressed
button is released.

20100157 The stop motion & generator off Indicates that the stop- Indicates that the stop-motion/generator
button has been released. motion/generator off button has off button has been released
Please wait until the system been pressed
indicates it is ready before
resuming normal use.

20100158 The system is configuring or The SCU and or one or more The SCU and or one or more related
initializing a device; normal related peripherals are not peripherals are not ready.
operation can resume once this ready..
operation is complete.

20100159 The system is now ready for The SCU and related The SCU and related peripherals are
normal operation. peripherals are ready. ready.

20100160 Latching Error Cleared Special message to indicate Special message to indicate generator
generator exposure parameters exposure parameters are available after
are available after ack of ack of generator latching error.
generator latching error.

20100161 Generator exposure parameters Generator exposure parameters Unable to retrieve generator exposure
were not available after latching were not available after parameters after ack of generator latching
error. latching error error.

20100162 Attempt to update SCU Attempt to update SCU firmware failed


firmware failed

20100163 SCU Firmware update SCU Firmware update succeeded.


succeeded.

20100164 Error reading file for SCU Error reading file for SCU firmware update.
firmware update.

20100165 Logs interlock(s) that caused an Logs interlock(s) that caused an exposure
exposure to terminate. to terminate.

Thursday, April 29, 2010 Page 71 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
20100166 Logs interlock(s) that caused an Logs interlock(s) that caused an exposure
exposure to abort (i.e., prior to to abort (i.e., prior to production of X-rays).
production of X-rays).

20100167 Logs Gen communications Logs Gen communications state.


state.
20100168 Logs device version information. Logs device version information.

20100169 Communications to Motion Console lost TCP/IP Console lost TCP/IP communications to Obtain help from the Technical Support
Controller down communications to the Motion the Motion Controller. Center.
Controller

20100170 Communications with the Communications with the Motion None


Motion Controller restored. Controller have been restored.

20100171 Motion Controller Interface DRCSS: Motion Controller Motion Controller Interface indicated Verify system was configured properly.
indicates no wall stand present. Interface indicates no wall there's no wall stand when the system was Cycle power on the Console. If problem
\n \n Please contact Technical stand present. configured for a wall stand. persists, obtain help from the Technical
Support. Support Center.

20100172 Motion Controller Interface DRCSS: Motion Controller Motion Controller Interface indicated Verify system was configured properly.
indicates no table present. \n \n Interface indicates no table there's no table when the system was Cycle power on the Console. If problem
Please contact Technical present. configured for a table. persists, obtain help from the Technical
Support Center.

20100173 Motion Controller Interface DRCSS: Motion Controller Motion Controller Interface indicated Verify system was configured properly.
indicates no wall stand or table Interface indicates no wall there's no wall stand or table present Cycle power on the Console. If problem
present. \n \n Please contact stand or table. when the system was configured for a wall persists, obtain help from the Technical
Technical Support. stand and table. Support Center.

20100174 Too few detectors found at DRCSS: Number of detectors Too few detectors were found at startup Verify system was configured properly.
startup compared to the system indicated in the registry doesn't compared to what the system was Start the application again. If problem
configuration.\n\nIf problem match the number of detectors configured for. persists, obtain help from the Technical
persists, Please contact configured in the Pixium4600 Support Center.
Technical Support. registry.

20100175 System was not configured for a DRCSS: System was not A wall stand interface was requested, but Contact Technical Support.
wall stand. \n \n Please contact configured for a wall stand. the system was not configured for a wall
Technical Support. stand at installation. This is a software
problem.

20100176 System was not configured for a DRCSS: System was not A table interface was requested, but the Contact Technical Support.
table. \n \n Please contact configured for a table. system was not configured for a table at
Technical Support. installation. This is a software problem.

Thursday, April 29, 2010 Page 72 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
20100177 An invalid detector was DRCSS: An invalid detector A detector interface was requested for Contact Technical Support.
requested. \n \n Please contact was requested. which the system was not configured. This
Technical Support. is a software problem.

20100178 The collimator is in automatic The collimator is in automatic The collimator is in automatic mode.
mode. mode.

20100179 The collimator is in manual The collimator is in manual The collimator is in manual mode.
mode. mode.

20100180 Attempt to change the active DRCSS: Attempt to change the An attempt was made to change the Try the action again when the current
detector failed. active detector failed. active detector and the operation failed. operation completes.
Most likely, the detector was locked
because it was in the middle of an

20100181 Unexpected detector activation. Unexpected detector activation. Unexpected detector activation. The
The exposure has been The exposure has been exposure has been cancelled.
cancelled.

20100182 Unable to get the configuration DRCSS: Unable to get the The system timed out trying to get the Check Motion Controller communications.
data from the Motion Controller configuration data from the Motion Controller configuration Cycle power on the Console. If problem
interface. \n \n Please contact Motion Controller interface. persists, obtain help from the Technical
Technical Support. Support Center.

20100183 Wall Unit detector failed to DRCSS: Wall unit detector pxmapi library returned errors trying to Start the application again. If problem
initialize. \n\nPlease check that failed initialization. initialize the wall unit detector. persists, obtain help from the Technical
the Detector Power Supply and Support Center.
Wall Unit have power and all
cables are plugged in. \n\nIf
problem persists, Please contact
Technical Support.

20100184 Table detector failed to DRCSS: Table detector failed pxmapi library returned errors trying to Start the application again. If problem
initialize. \n\nPlease check that initialization. initialize the table detector. persists, obtain help from the Technical
the Detector Power Supply and Support Center.
Table have power and all cables
are plugged in. \n\nIf problem
persists, Please contact
Technical Support.

20100185 Invalid detector requested. \n \n DRCSS: Client tried to get an Client tried to get an interface for a Contact Technical Support.
Please contact Technical interface for a device not yet device not yet assigned. This indicates a
assigned. software problem.

Thursday, April 29, 2010 Page 73 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
20100186 Wall Unit and Table detectors DRCSS: Wall unit and Table pxmapi library returned errors trying to Start the application again. If problem
failed to initialize. \n\nPlease detectors failed initialization. initialize the wall unit and table detectors. persists, obtain help from the Technical
check that the Detector Power Support Center.
Supplies, Wall Unit, and Table
have power and all cables are
plugged in. \n\nIf problem
persists, Please contact
Technical Support.

20100187 An attempt to revert back to the DRCSS: Attempt to revert to the An attempt was made to revert back to the Restart the system. If problem persists,
previous active detector failed. previous active detector failed. previous active detector and the obtain help from the Technical Support
\n\nWarning: the system will now operation failed. Center
revert to standalone mode where
no detector is selected. \n\nIf
problem persists, please contact
Technical Support Center.

20100188 Detector failed to initialize. DRCSS: Detector failed pxmapi library returned errors trying to Start the application again. If problem
\n\nPlease check that the initialization. initialize the detector. persists, obtain help from the Technical
Detector Power Supply and Support Center.
Detector have power and all
cables are plugged in. \n\nIf
problem persists, Please contact
Technical Support.

20100189 One or more stop motion buttons Indicates that one or more of Indicates that any one of the stop-motion
have been pressed. the stop-motion buttons have button has been pressed. (DR 9500
been pressed system notification.)

20100190 All stop motion buttons have Indicates that all the stop- Indicates that all the stop-motion button
been released. motion buttons have been has been released. (DR 9500 system
released notification.)

30000000 A fatal application error has A fatal application error has A fatal application error has occurred.
occurred. Please contact occurred. Please contact Please contact Technical Support.
Technical Support. Technical Support.

30000001 A failure occurred trying to Failed to activate requested Failed to activate requested device set.
activate the requested detector. device set.
Please contact Technical

35000000 A fatal application error has ImageAcquisitionManager fatal A fatal application error has occurred.
occurred. Please contact error. Please contact Technical Support.
Technical Support.

Thursday, April 29, 2010 Page 74 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
35000001 The requested image acquisition The requested image The requested image acquisition mode
mode change is not supported. acquisition mode change is not change is not supported.
supported.

35000002 A detector change was requested A detector change was A detector change was requested but
but could not be completed requested but could not be could not be completed because Long
because Long Length Imaging completed because Long Length Imaging mode could not be
mode could not be turned off. Length Imaging mode could turned off.
not be turned off.

55500000 CTRL_ERR_NONE Informational None

55500020 Unable to open Comm port. CTRL_ERR_COMMPORT_UNA Only for Demo mode – should never Move to another screen. Then return to
VAILABLE occur. Software error if it does occur. the original screen. Start the application
again. If problem persists, obtain help
from the Technical Support Center.

55500021 Comm port is not responding. CTRL_ERR_COMMPORT_NO Only for Demo mode – should never Move to another screen. Then return to
T_RESPOND occur. Software error if it does occur. the original screen. Start the application
again. If problem persists, obtain help
from the Technical Support Center.

55500040 Components missing or CTRL_ERR_REINSTALL Necessary components are missing. Move to another screen. Then return to
incompatible versions, please These would include: DRCapture.exe the original screen. Start the application
reinstall. DVLogger.exe DRCntrlSubSys.exe again. If problem persists, obtain help
DRCntrlSubSysps.dll from the Technical Support Center.

55500041 Failed to communicate with CTRL_ERR_COMMUNICATION Failed to connect to software component. Shutdown and boot system. If problem
hardware. Could be caused if 55500040 is also true, persists, obtain help from the Technical
or due to memory unavailable. Support Center.

55500042 Software Error with StartMonitor. CTRL_ERR_ALREADY_MONIT No longer used – should never occur. Move to another screen. Then return to
ORING Software error if it does occur. the original screen. Start the application
again. If problem persists, obtain help
from the Technical Support Center.

55500043 OCX S/W error - not connected. CTRL_ERR_NOT_CONNECTE Software was unable to connect to Move to another screen. Then return to
D hardware due to possible: a) Hardware not the original screen. Start the application
connected b) Hardware not operational or again. If problem persists, obtain help
energized c) Incorrect registry settings from the Technical Support Center.

Thursday, April 29, 2010 Page 75 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500044 Unable to start Image Retrieval CTRL_ERR_IMAGEMANAGER ImageManagerExe.exe is not running and Shutdown and boot system. If problem
Sub System. \n\nIf problem _NOT_RUNNING the StatusOCXControl was unable to persists, obtain help from the Technical
persists, Please contact launch it. It could be because the Support Center.
Technical Support. ImageManagerExe.exe file is missing or
because Image Manager was unable to
get the detector interface.

55500050 Failed to connect to detector. CTRL_ERR_FAILED_CONNEC Failed to establish connection to detector. Move to another screen. Then return to
T_TO_DETECTOR The Detector Power Supply could have the original screen. Start the application
a cable disconnected or malfunctioning or again. If problem persists, obtain help
power could be down and the console is from the Technical Support Center.
running on UPS.

55500051 Failed to gain control of CTRL_ERR_FAILED_GET_MG Failed to get control of the generator. Close all service applications and try again.
exposure, results may be R_ADVICE Another application such as the Service
unexpected. \nPlease close all application or Genware is currently
service applications and try running with control of the generator.

55500052 Failed to relinquish control of CTRL_ERR_FAILED_RELEAS Failed to relinquish control of the A) Close the service application and try to
exposure, service applications E_MGR_ADVICE generator for the Service application. launch application again. B) Exit to
might not behave properly. The Service application will not behave desktop and try operation again C) Reboot
\nPlease close service correctly, so results might be unexpected. and try operation again.
application and try again.

55500053 Failed to connect to the service CTRL_ERR_FAILED_BIND_SE Failed to get control of the service port. It Close any service application that may be
port.\nSystem might not operate RVICE_PORT could be in use by another service running. If this doesn't correct the
as expected. Please close any application, such as Genware. problem, shutdown system and restart.
service application that may be
running.

55500054 Failed to release the service CTRL_ERR_FAILED_RELEAS Failed to relinquish control of the service A) Close the service application and try to
port.\nService application might E_SERVICE_PORT port. The Service application will not launch application again. B) Exit to
not operate as expected. Restart behave correctly, so results might be desktop and try operation again C) Reboot
system and try again. unexpected. and try operation again.

55500055 Failed to enable the detector. CTRL_ERR_FAILED_ENABLE_ Failed to enable the detector. Could be Ensure X-Ray switch is not pressed and try
DETECTOR due to:·detector communication failure. operation again.
System cannot enable detector because
the X-Ray switch is pressed

55500056 Failed to disable the detector. CTRL_ERR_FAILED_DISABLE Failed to disable the detector. Could be Ensure X-Ray switch is not pressed and try
_DETECTOR due to:·detector communication failure. operation again.
System cannot disnable detector because
the X-Ray switch is pressed

55500057 Login Failed Login failed Failed to Login Reboot system

Thursday, April 29, 2010 Page 76 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500058 Logout Failed Logout failed Failed to Logout Try again, if it continues to fail, reboot.

55500059 Failed to get login state Failed to get login state Failed to get login state Try again, if it continues to fail, reboot.

55500060 Failed to get the active detector Failed to get the detector Failed to get the detector location Check for another error. Move to another
location location screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500061 Failed to select the detector Failed to set the detector Failed to set the detector location Check for another error. Move to another
location location screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500062 Failed to get the detector lock Failed to get the detector lock Failed to get the detector lock state Check for another error. Move to another
state state screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500063 Failed to lock or unlock the Failed to lock or unlock the Failed to lock or unlock the detector Check for another error. Move to another
detector detector screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500064 Failed to get the number of Failed to get the detector count Failed to get the detector count Check for another error. Move to another
detectors screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500100 Failed to get generator CTRL_ERR_GET_GENPARAM Failed to get a generator parameter / Check for another error. Move to another
parameter. _FAILED value. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500101 Failed to get KVP. ERR_GET_KVP_FAILED Failed to get KVP value. Check for another error. Move to another
screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 77 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500102 Failed to get mA. ERR_GET_MA_FAILED Failed to get mA value. Check for another error. Move to another
screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500103 Failed to get mAs. ERR_GET_MAS_FAILED Failed to get mAs value. Check for another error. Move to another
screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500104 Failed to get Time. ERR_GET_TIME_FAILED Failed to get Time value. Check for another error. Move to another
screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500105 Failed to get exposure control. CTRL_ERR_GET_EXP_CONT Failed to get exposure control value. Check for another error. Move to another
_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500106 Failed to get focal spot. CTRL_ERR_GET_FOCAL_SP Failed to get focal spot value. Check for another error. Move to another
OT_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500107 Failed to get AEC density. CTRL_ERR_GET_DENSITY_F Failed to get AEC density value. Check for another error. Move to another
AILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500108 Failed to get AEC fields. CTRL_ERR_GET_AEC_LEFT_ Failed to get AEC left field value. Check for another error. Move to another
FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500109 Failed to get AEC fields. CTRL_ERR_GET_AEC_MID_F Failed to get AEC center field value. Check for another error. Move to another
AILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 78 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500110 Failed to get AEC fields. CTRL_ERR_GET_AEC_RIGHT Failed to get AEC right field value. Check for another error. Move to another
_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500111 Failed to get heat units. CTRL_ERR_GET_HEAT_UNIT Failed to get anode heat value. Check for another error. Move to another
S_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500112 Failed to get housing heat. CTRL_ERR_GET_HOUSING_H Failed to get housing heat value. Check for another error. Move to another
EAT_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500113 Failed to get temporary error CTRL_ERR_GET_ERROR_TE Failed to get temp error value. Check for another error. Move to another
value. MP_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500114 Failed to get latching error CTRL_ERR_GET_ERROR_LA Failed to get latching error value. Check for another error. Move to another
value. TCH_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500115 Failed to get communication CTRL_ERR_GET_COMMSDO Failed to get communication status value. Check for another error. Move to another
status. WN_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500116 Failed to get scan type. CTRL_ERR_GET_SCAN_TYP Failed to get scan type value. Check for another error. Move to another
E_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500117 Failed to get number of gain CTRL_ERR_GET_NUM_GAIN_ Failed to get number of gain acquisitions Check for another error. Move to another
acquisitions. ACQ_FAILED value. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 79 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500118 Failed to get button state. CTRL_ERR_GET_BUTTON_S Failed to get button state value. Check for another error. Move to another
TATE_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500119 Failed to get generator CTRL_ERR_GET_GENERATO Failed to get generator info value. Check for another error. Move to another
information. R_INFO_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500120 Failed to get expose enable CTRL_ERR_GET_EXPOSE_E Failed to get expose enable state.Note: Check for another error. Move to another
state. NABLE_STATE_FAILED Do not attempt to take an exposure at this screen. Then return to the original screen.
time. Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500121 Failed to get generator power. CTRL_ERR_GET_GENERATO Failed to get the state of the generator Check for another error. Move to another
R_POWER_FAILED power.Note: This is unavailable for screen. Then return to the original screen.
Fischer generators, if error occurs on a Start the application again. If problem
Fischer generator, the error may be persists, obtain help from the Technical
ignored, but please report to engineering. Support Center.

55500122 Failed to get minimum and CTRL_ERR_GET_MIN_MAX_F Failed to get generator exposure setting Check for another error. Move to another
maximum flags for the generator LAGS_FAILED details about maximum and minimum screen. Then return to the original screen.
settings. limits. Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500123 Failed to get dose area product CTRL_ERR_GET_DOSE_ARE Failed to get dose area product settings. Check for another error. Move to another
information. A_PRODUCT_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500124 Failed to get last exposure CTRL_ERR_GET_LAST_EXP Failed to get exposure settings use for the Check for another error. Move to another
information. OSE_INFO_FAILED last generator exposure. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500125 Failed to get system type. CTRL_ERR_GET_SYSTEM_T Failed to get system type information. Check for another error. Move to another
YPE_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 80 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500126 Failed to get the number of the CTRL_ERR_GET_GEN_TECH Failed to get the total number of Check for another error. Move to another
generator's technique storage _STORAGE_COUNT_FAILED generator storage locations.Note: CPI screen. Then return to the original screen.
locations. generator does not have storage Start the application again. If problem
locations. If error occurs on CPI persists, obtain help from the Technical
Support Center.

55500127 Failed to get the available CTRL_ERR_GET_GEN_TECH Failed to get the total number of Check for another error. Move to another
number of the generator's _STORAGE_AVAIL_FAILED available (or unused) generator storage screen. Then return to the original screen.
technique storage locations. locations.Note: CPI generator does not Start the application again. If problem
have storage locations. If error occurs on persists, obtain help from the Technical
CPI generator, the error may be ignored, Support Center.
but please report to engineering.

55500128 Failed to get actual exposure CTRL_ERR_GET_ACTUAL_EX Failed to get the actual generator Check for another error. Move to another
values. POSURE_VALUES_FAILED exposure values used in the exposure. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500129 Failed to get SID. CTRL_ERR_GET_SID_FAILED Failed to get SID information.Note: This is Check for another error. Move to another
not available for Fischer generators, if screen. Then return to the original screen.
error occurs on a Fischer generator, the Start the application again. If problem
error may be ignored, but please report to persists, obtain help from the Technical
engineering. Support Center.

55500130 Failed to get AEC mode. CTRL_ERR_GET_AEC_MODE Failed to get AEC mode.Note: This is not Check for another error. Move to another
_FAILED available for Fischer generators, if error screen. Then return to the original screen.
occurs on a Fischer generator, the error Start the application again. If problem
may be ignored, but please report to persists, obtain help from the Technical
engineering. Support Center.

55500131 Failed to get generator code CTRL_ERR_GET_GEN_CODE Failed to get generator code description. Check for another error. Move to another
description. _DESC_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500132 Failed to get the collimator filter CTRL_ERR_GET_COLLIMATO Failed to get collimator filter. Check for another error. Move to another
ID. R_FILTER_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500133 Communications Failure - Failed to get Grid In Motion value.


GetGridInMotion failed

Thursday, April 29, 2010 Page 81 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500134 Communications Failure - Failed to get Grid Type
GetGridType failed

55500135 Failed to get U-Arm Inversion Failed to get U-Arm Inversion Failed to get U-Arm Inversion Check for another error. Move to another
screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500136 Failed to get Detector Mode Failed to get Detector Mode Failed to get Detector Mode Check for another error. Move to another
screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500137 Failed to get Collimator Failed to get Collimator Failed to get Collimator information Check for another error. Move to another
information information screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500138 Failed to get AEC availability Failed to get AEC availability Failed to get AEC availability state Check for another error. Move to another
information state screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500150 Failed to set generator CTRL_ERR_SET_GENPARAM Failed to set generator parameter value. Check for another error. Move to another
parameter. _FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500151 Failed to set KVP. CTRL_ERR_SET_KVP_FAILE Failed to set KVP value. Check for another error. Move to another
D screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500152 Failed to set mA. CTRL_ERR_SET_MA_FAILED Failed to set mA value. Check for another error. Move to another
screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 82 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500153 Failed to set mAs. CTRL_ERR_SET_MAS_FAILE Failed to set mAs value. Check for another error. Move to another
D screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500154 Failed to set Time. CTRL_ERR_SET_TIME_FAILED Failed to set Time value. Check for another error. Move to another
screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500155 Failed to set exposure control. CTRL_ERR_SET_EXP_CONT_ Failed to set exposure control value. Check for another error. Move to another
FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500156 Failed to set focal spot. CTRL_ERR_SET_FOCAL_SPO Failed to set focal spot value. Check for another error. Move to another
T_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500157 Failed to set AEC density. CTRL_ERR_SET_DENSITY_F Failed to set AEC density value. Check for another error. Move to another
AILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500158 Failed to set AEC fields. CTRL_ERR_SET_AEC_LEFT_ Failed to set AEC left field value. Check for another error. Move to another
FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500159 Failed to set AEC fields. CTRL_ERR_SET_AEC_MID_F Failed to set AEC center field value. Check for another error. Move to another
AILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500160 Failed to set AEC fields. CTRL_ERR_SET_AEC_RIGHT Failed to set AEC right field value. Check for another error. Move to another
_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 83 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500161 Failed to set scan type. CTRL_ERR_SET_SCAN_TYPE Failed to set scan type value. Check for another error. Move to another
_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500162 Failed to store exposure settings CTRL_ERR_STORE_EXPOSU Failed to store exposure settings on the Check for another error. Move to another
to generator. RE_SETTINGS_FAILED generator. Could be due to:· Generator is screen. Then return to the
original screen.
powered off or communications are Start the application again. If problem
down· Hard disk is full persists, obtain help from the
Technical
Support Center.

55500163 Failed to restore exposure CTRL_ERR_RESTORE_EXPO Failed to load exposure settings from the Check for another error. Move to another
settings from the generator. SURE_SETTINGS_FAILED generator. Could be due to:· Generator is screen. Then return to the
original screen.
powered off or communications are Start the application again. If problem
down· The desired location was never persists,
obtain help from the Technical
stored or values previously stored have Support Center.
been lost.

55500164 Failed to delete exposure CTRL_ERR_DELETE_EXPOS Failed to delete exposure settings from Check for another error. Move to another
settings from the generator. URE_SETTINGS_FAILED the generator. Could be due to:· The screen. Then return to the original
screen.
desired location was never stored or Start the application again. If problem
values previously stored have been persists, obtain help from the Technical
lost.· Generator is powered off or Support Center.
communications are down

55500165 Failed to overwrite exposure CTRL_ERR_OVERWRITE_EXP Failed to overwrite exposure settings from Check for another error. Move to another
settings on the generator. OSURE_SETTINGS_FAILED the generator. Could be due to:· The screen. Then return to the original
screen.
desired location was never Start the application again. If problem
stored.· Generator is powered off or persists, obtain help
from the Technical
communications are down Support Center.

55500166 Failed to increment technique CTRL_ERR_INCREMENT_TEC Failed to increment a given technique Check for another error. Move to another
setting. HNIQUE_SETTING_FAILED setting. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500167 Failed to decrement technique CTRL_ERR_DECREMENT_TE Failed to decrement a given technique Check for another error. Move to another
setting. CHNIQUE_SETTING_FAILED setting. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.
Thursday, April 29, 2010 Page 84 of 240
Error Dialog DisplayMessage Log Message Description RequiredAction
55500168 Failed to enable exposure, CTRL_ERR_SET_EXPOSE_E Failed to enable exposure, exposures will Check for another error. Move to another
exposures will not take place. NABLE_ON_STATE_FAILED not take place screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500169 Failed to disable CTRL_ERR_SET_EXPOSE_E Failed to disable exposures. Note: Do not press the X-Ray switch as exposures
exposure.\nExposures might take NABLE_OFF_STATE_FAILED Exposures might take place although the will take place. Check for another error.
place although the application is application is not ready, please do not Move to another screen. Then return to
not ready, please do not press press the exposure switch. the original screen. Start the application
exposure switch. again. If problem persists, obtain help
from the Technical Support Center.

55500170 Failed to reset generator. CTRL_ERR_RESET_GENERA Failed to reset the generator. Check for another error. Move to another
TOR_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500171 Failed to set generator power. CTRL_ERR_SET_GENERATO Failed to power on or off the Check for another error. Move to another
R_POWER_FAILED generator.Note: This is not available for screen. Then return to the original screen.
Fischer generators, if error occurs on a Start the application again. If problem
Fischer generator, the error may be persists, obtain help from the Technical
ignored, but please report to engineering. Support Center.

55500172 Failed to send generator CTRL_ERR_SEND_GENERAT Failed to send generator command Check for another error. Move to another
command. OR_COMMAND_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500173 Failed to set internal Collimator Failed to set internal Collimator Failed to set internal Collimator filter Check for another error. Move to another
filter filter screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500174 Failed to start voltage monitoring Failed to start voltage Failed to start voltage monitoring Check for another error. Move to another
monitoring screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 85 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500175 Failed to set Collimator Preset Failed to set Collimator Preset Failed to set Collimator Preset Check for another error. Move to another
screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500199 AEC not available because AEC not available because


bucky is pulled out. Current bucky is pulled out. Current
settings suggest the AEC should settings suggest the AEC should
be used.

55500200 Failed to get multiple generator CTRL_ERR_GET_MULT_GEN Failed to get multiple generator Check for another error. Move to another
parameters. _PARAMS_FAILED parameter values. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500250 Failed to set multiple generator CTRL_ERR_SET_MULT_GEN Failed to set multiple generator Check for another error. Move to another
parameters. _PARAMS_FAILED parameter values. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500275 Failed to get image details from CTRL_ERR_GET_DR_IMAGE_ Failed to get image info for the image Check for another error. Move to another
system. INFO_FAILED acquired from the detector. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500276 Failed to get image details from CTRL_ERR_GET_INBOX_IMA Failed to get image info for the image Check for another error. Move to another
image processing module. GE_INFO_FAILED processed by the Inbox Handlers. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500277 Failed to get DR image type CTRL_ERR_GET_DR_IMAGE_ Failed to determine if the last image type Check for another error. Move to another
acquired last. ACQUIRED_FAILED read from the detector was the preview or screen. Then return to the original screen.
the full image Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500278 Unable to process received Image Processing Failed - The system is unable to process the Contact the Technical Support Center.
Image. Saving Raw image for Service image received from the detector. Kodak software engineering will need to
inspection. be notified.

Thursday, April 29, 2010 Page 86 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500300 Failed to get detector parameter. CTRL_ERR_GET_DETPARAM Failed to get detector parameter value. Check for another error. Move to another
_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500301 Failed to get orientation. CTRL_ERR_GET_ORIENTATI Failed to get orientation value. Check for another error. Move to another
ON_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500302 Failed to get grid state. CTRL_ERR_GET_GRID_FAILED Failed to get grid value. Check for another error. Move to another
screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500303 Failed to get film screen. CTRL_ERR_GET_FILM_SCRE Failed to get film screen value. Check for another error. Move to another
EN_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500304 Failed to get detector average CTRL_ERR_GET_DET_AVG_ Failed to get detector average Check for another error. Move to another
temperature. TEMP_FAILED temperature value. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500305 Failed to get detector diagnostics CTRL_ERR_GET_DET_DIAG_I Failed to get detector diagnostics Check for another error. Move to another
info. NFO_FAILED information. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500306 Failed to get calibration info. CTRL_ERR_GET_CALIBR_INF Failed to get detector calibration Check for another error. Move to another
O_FAILED information. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500307 Failed to get detector info. CTRL_ERR_GET_DETECTOR Failed to get detector information. Check for another error. Move to another
_INFO_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 87 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500308 Failed to get grid time limits. CTRL_ERR_GET_GRID_TIME Failed to get time limits for the grid on Check for another error. Move to another
_LIMITS_FAILED detector. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500309 Failed to get ECV for the CTRL_ERR_GET_ECV_FAILE Failed to get ECV for the detector. Start the application again. Re-calibrate
detector. D the detector. If problem persists, obtain
help from the Technical Support Center.

55500310 Failed to get Detector temperature Failed to get Detector Failed to get Detector temperature Check for another error. Move to another
temperature screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500311 Failed to get if the preview Failed to get if the preview Failed to get if the preview image is Check for another error. Move to another
image is supported image is supported supported screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500350 Failed to set detector parameter. CTRL_ERR_SET_DETPARAM Failed to set detector parameter value. Check for another error. Move to another
_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500351 Failed to set film screen. CTRL_ERR_SET_FILM_SCRE Failed to set film screen value. Check for another error. Move to another
EN_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500352 Failed to put detector to sleep. CTRL_ERR_SET_DETECTOR Failed to set detector into sleep mode. Check for another error. Move to another
_SLEEP_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500353 Failed to wake up the detector. CTRL_ERR_SET_DETECTOR Failed to wake up detector. Check for another error. Move to another
_AWAKE_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 88 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500354 Failed to set grid time. CTRL_ERR_SET_GRID_TIME Failed to set time for the grid on detector. Check for another error. Move to another
_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500355 Failed to set the detector mode Failed to set the detector mode Failed to set the detector mode Check for another error. Move to another
screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500400 Calibration failed. CTRL_ERR_CALIBRATION_FA Failed to calibrate detector. Check for another error. Move to another
ILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500401 Detector diagnostics failed. CTRL_ERR_DET_DIAGNOSTI Failed to execute detector diagnostics. Check for another error. Move to another
CS_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500402 Pixel dropout test failed. CTRL_ERR_PIXEL_DROPOUT Pixel dropout test failed. Check for another error. Move to another
_TEST_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500403 Failed to get performing Failed to get performing Failed to get performing calibration state Check for another error. Move to another
calibration state calibration state screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500404 Failed to set performing Failed to set performing Failed to set performing calibration state Check for another error. Move to another
calibration state calibration state screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500405 Failed to cancel calibration Failed to cancel calibration Failed to cancel calibration Check for another error. Move to another
screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 89 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500406 Failed to save last acquisition Failed to save last acquisition Failed to save last acquisition data Check for another error. Move to another
data data screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500430 Failed to learn auto position CTRL_ERR_LEARN_AUTO_P Failed to learn auto position setting. Check for another error. Move to another
setting. OSITION_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500431 Failed to enable auto CTRL_ERR_ENABLE_AUTO_P Failed to enable auto positioning. Check for another error. Move to another
positioning. OSITION_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500432 Failed to disable auto CTRL_ERR_DISABLE_AUTO_ Failed to disable auto positioning. Check for another error. Move to another
positioning. POSITION_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500433 Failed to get auto position CTRL_ERR_GET_AUTO_POSI Failed to get auto position detector. Check for another error. Move to another
detector. TION_DETECTOR_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500434 Failed to backup the SBC motion CTRL_ERR_BACKUP_MTN_C Failed to backup the SBC motion control Check for another error. Move to another
control info to a file. TRL_DATA_FAILED info to a file. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500435 Failed to restore SBC motion CTRL_ERR_RESTORE_MTN_ Failed to restore SBC motion control info Check for another error. Move to another
control info from a file. CTRL_DATA_FAILED from a file. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500436 Failed to get motion controller CTRL_ERR_GET_MTN_CTRL Failed to get motion controller Check for another error. Move to another
configuration. _CFG_FAILED configuration. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 90 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500437 Failed to get motion controller CTRL_ERR_GET_MTN_CTRL Failed to get motion controller equipment Check for another error. Move to another
equipment status. _EQP_STATUS_FAILED status. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500438 Could not display patient data CTRL_ERR_UPDATE_PATIEN Could not display patient data on the Check for another error. Move to another
on the OTC. T_DATA_FAILED OTC. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500439 Could not clear the patient data CTRL_ERR_CLEAR_PATIENT Could not clear the patient data displayed Check for another error. Move to another
displayed on the OTC. _DATA_FAILED on the OTC. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500440 Failed to set the active display CTRL_ERR_SET_ACTIVE_DIS Failed to set the active display on the Check for another error. Move to another
on the OTC. PLAY_FAILED OTC. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500441 Failed to delete auto position Failed to delete auto position Failed to delete auto position Check for another error. Move to another
screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500442 Failed to set auto position Failed to set auto position Failed to set auto position control value at Check for another error. Move to another
control value at Motion control value at Motion Motion Controller screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500443 Failed to get auto position status Failed to get auto position status Failed to get auto position status Check for another error. Move to another
screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500444 Failed to get auto position data Failed to get auto position data Failed to get auto position data Check for another error. Move to another
screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 91 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500445 Failed to rename auto position Failed to rename auto position Failed to rename auto position at Motion Check for another error. Move to another
at Motion Controller at Motion Controller Controller screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500450 Failed to get controller CTRL_ERR_GET_CONTR_INF Failed to get controller information. Check for another error. Move to another
information. O_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500451 Failed to backup controller files. CTRL_ERR_BACKUP_CONTR Failed to backup controller files. Check for another error. Move to another
_FILES_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500452 Directory Backup Storage failed. Directory Backup Storage failed Failed to get the directory of all the files Check backup file name and size. Check
to be backed up. for another error. Move to another screen.
Then return to the original screen. Start
the application again. If problem persists,
obtain help from the Technical Support
Center.

55500453 Failed to restore named RestoreNamedControllerFile Failed to restore a file. Check for another error. Move to another
controller file. failed screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500454 Failed to get controller CTRL_ERR_GET_CONTROLL Failed to get controller diagnostics Check for another error. Move to another
diagnostics information. ER_DIAG_INFO_FAILED information screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500455 Failed to get controller file. CTRL_ERR_GET_CONTROLL Failed to get controller file Check for another error. Move to another
ER_FILE_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 92 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500456 Failed to read the controller CTRL_ERR_READ_CONTROL Failed to read the controller directory Check for another error. Move to another
directory. LER_DIR_FILES_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500457 Failed to get controller file CTRL_ERR_GET_CONTROLL Failed to get controller file information Check for another error. Move to another
information. ER_FILE_INFO_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500458 Failed to restore controller files. CTRL_ERR_RESTORE_CONT Failed to restore controller files Check for another error. Move to another
ROLLER_FILES_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500459 Failed to get controller directory CTRL_ERR_GET_CONTROLL Failed to get controller directory number Check for another error. Move to another
number of items. ER_DIR_ITEM_NUM_FAILED of items screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500460 Failed to write controller file. CTRL_ERR_WRITE_CONTROL Failed to write controller file Check for another error. Move to another
LER_FILE_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500500 Failed to execute controller CTRL_ERR_EXECUTE_CONT Failed to execute controller diagnostics. Check for another error. Move to another
diagnostics. R_DIAG_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500550 DetControllerReset failed. DetControllerReset failed Failed to reset detector controller. Check for another error. Move to another
screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500551 TestDetImageDataPath failed. TestDetImageDataPath failed Failed to test image data path. Check for another error. Move to another
screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 93 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500552 UpdateDetControllerSoftware UpdateDetControllerSoftware Failed to update detector controller Check for another error. Move to another
failed. failed software. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500553 UpdateExpControlHWSoftware UpdateExpControlHWSoftware Failed to update controller hardware Check for another error. Move to another
failed. failed software. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500554 GetDeviceVersionInfo failed. GetDeviceVersionInfo failed Failed to get device version. Check for another error. Move to another
screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500555 DeviceReset failed. DeviceReset failed Failed to reset device. Check for another error. Move to another
screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500556 CheckDeviceCommunications CheckDeviceCommunications Device communication test failed. Check for another error. Move to another
failed. failed screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500557 DeviceSelfTest failed. DeviceSelfTest failed Failed device self test. Check for another error. Move to another
screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500558 SendSCUCommand failed. SendSCUCommand failed Failed to send SCU command. Check for another error. Move to another
screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500559 SendCANCommand failed. SendCANCommand failed Failed to send CAN command via the Check for another error. Move to another
SCU. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 94 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500560 ServiceCommand failed. SendCMD failed Failed to set service command. Check for another error. Move to another
screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500561 Failed to get SCU registers. CTRL_ERR_SCU_REGS_EVE Failed to get SCU registers. Check for another error. Move to another
NT_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500562 Generic Service Error. CTRL_ERR_GENERIC_SERVI Service notifications from the system Check for another error. Move to another
CE_FAILED failed. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500563 Window test failed. CTRL_ERR_EXP_WINDOWTE Failed to get exposure window signal test Check for another error. Move to another
ST_RSLT_FAILED results. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500564 Add backup file failed. CTRL_ERR_ADD_BACKUP_FI Failed to add file to backup list. Check for another error. Move to another
LE_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500565 Failed to get backup file list. CTRL_ERR_GET_BACKUP_FI Failed to get the list of files to be backed Check for another error. Move to another
LE_LIST_FAILED up. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500566 Failed to remove backup file. CTRL_ERR_REMOVE_BACKU Failed to remove file from backup list. Check for another error. Move to another
P_FILE_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500567 Failed to get backup file CTRL_ERR_GET_BACKUP_FI Not Used Check for another error. Move to another
information. LE_INFO_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 95 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500568 Failed to set backup file CTRL_ERR_SET_BACKUP_FI Not Used Check for another error. Move to another
information. LE_INFO_FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500569 Failed to get system devices. CTRL_ERR_GET_SYSTEM_D Failed to get the list of attached system Check for another error. Move to another
EVICES_FAILED devices. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500570 Failed to shutdown system. CTRL_ERR_SHUTDOWN_REQ Failed to shutdown systemNote: For this Check for another error. Move to another
UEST_FAILED occasion, can try to shutdown the system screen. Then return to the original screen.
with the blue button also (do not press the Start the application again. If problem
blue button more than once). persists, obtain help from the Technical
Support Center.

55500571 The specified detector location is CTRL_ERR_UNEXPECTED_D The specified detector location is invalid. Check for another error. Move to another
invalid. ETECTOR_LOCATION screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500572 Failed to update grid controller Failed to update grid controller Failed to update grid controller firmware Check for another error. Move to another
firmware firmware screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500573 Could not control or access CTRL_ERR_FAILED_TO_ACC Could not access Positioner power Check for another error. Move to another
Positioner power. ESS_POSITIONER_POWER controls screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500600 Software Error. (Invalid pointer.) CTRL_ERR_INVALID_POINTE A software error occurred, pointer is Check for another error. Move to another
R_FAILED invalid. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500601 Software Error. (Invalid value.) CTRL_ERR_INVALID_VALUE_ A software error occurred, value is invalid. Check for another error. Move to another
FAILED screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 96 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500602 Invalid OCX Method Call. CTRL_ERR_INVALID_CALL_F A software error occurred, method call is Check for another error. Move to another
(Invalid Call) AILED invalid. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500603 Software Communication Error. CTRL_ERR_COM_COMMUNIC A software communication failure has Check for another error. Move to another
ATION_FAILED occurred. Could be files missing / screen. Then return to the original screen.
corrupted or a failure in a particular Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500650 Failed to get software CTRL_ERR_GET_SOFTWARE Failed to get software information or Check for another error. Move to another
information or version. _INFO_FAILED version. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500675 Software conflict. \nPlease The wrong version of The wrong version of Check for another error. Move to another
contact customer support. StatusOCXControl.ocx, StatusOCXControl.ocx, screen. Then return to the original screen.
EKCOCXStateController.exe or EKCOCXStateController.exe or Start the application again. If problem
COMPortDetect.exe is installed. COMPortDetect.exe is installed. Will not persists, obtain help from the Technical
Will not occur in software occur in software releases post Chest Support Center.
releases post Chest Trade Trial Trade Trial version.
version.

55500700 Software Warning. CTRL_ERR_GENERAL_WARNI A software problem occurred, which might Check for another error. Move to another
NG cause potential problems. screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500701 Values stored or set on generator CTRL_ERR_VALUE_STORED_ Values stored to the generator do not Check that the values displayed are as
are different than expected, MISMATCH_WARNING match the values that were set. desired, and if not, modify accordingly.
please verify values.

55500702 Failed to restore settings from CTRL_ERR_VALUE_STORED_ Failed to restore settings from generator or Check that the values displayed are as
generator or values restored from MISMATCH_WARNING values restored from the generator do not desired, and if not, modify accordingly. It
the generator do not match the match the values that were set. \nThe is recommended to reload the generator
values that were set. \nThe generator storage may be corrupted, settings.
generator storage may be reloading the techniques to the generator
corrupted, reloading the may be necessary.
techniques to the generator may
be necessary.

Thursday, April 29, 2010 Page 97 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500750 System Communication CTRL_ERR_UNEXPECTED_E An unexpected software problem has Check for another error. Move to another
Error.\nPlease shutdown and RROR occurred. screen. Then return to the original screen.
restart. Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500800 Exposure Aborted: Exposure CTRL_ABORT_EXP_CONTRO CTRL_ABORT_EXP_CONTROL_HW_ER See error code 20100108
control hardware error. L_HW_ERROR ROR

55500801 Exposure Aborted: Window open CTRL_ABORT_WINDOWOPEN CTRL_ABORT_WINDOWOPEN_PRIORT See error code 20100109
prior to prep. _PRIORTOPREP OPREP

55500802 Exposure Aborted: Invalid CTRL_ABORT_BAD_DET_ORI CTRL_ABORT_BAD_DET_ORIENTATIO See error code 20100110
detector orientation. ENTATION N

55500803 Exposure Aborted: Detector prep CTRL_ABORT_DET_PREP_W CTRL_ABORT_DET_PREP_WAIT_TIME See error code 20100111
wait timeout. AIT_TIMEOUT OUT

55500804 Exposure Aborted: Prep CTRL_ABORT_PREP_CANCE CTRL_ABORT_PREP_CANCELLED See error code 20100112
cancelled. LLED

55500805 Exposure Aborted: Expose CTRL_ABORT_EXP_WIN_OPE CTRL_ABORT_EXP_WIN_OPEN_TIMEO See error code 20100113
window open timeout. N_TIMEOUT UT

55500806 Exposure Aborted: Exposure too CTRL_ABORT_EXP_TOO_LO CTRL_ABORT_EXP_TOO_LONG See error code 20100114
long. NG

55500807 Exposure Aborted: Expose CTRL_ABORT_EXP_WIN_OPE CTRL_ABORT_EXP_WIN_OPEN_EARLY See error code 20100115
window open too soon. N_EARLY

55500808 Exposure Aborted. CTRL_ABORT_GEN_EXP_AB CTRL_ABORT_GEN_EXP_ABORT See error code 20100116


ORT

55500809 Exposure Aborted: No Prep. CTRL_ABORT_GEN_NO_PRE CTRL_ABORT_GEN_NO_PREP See error code 20100117
P
55500810 Exposure Aborted: Prep / expose CTRL_ABORT_PREP_SWITCH CTRL_ABORT_PREP_SWITCH_RELEAS See error code 20100118
button not pressed properly. _RELEASED ED

55500811 Exposure Aborted: Prep / expose CTRL_ABORT_EXPOSE_SWI CTRL_ABORT_EXPOSE_SWITCH_RELE See error code 20100119
button not pressed properly. TCH_RELEASED ASED

55500812 Exposure Aborted: Expose not CTRL_ABORT_EXPOSE_ENA CTRL_ABORT_EXPOSE_ENABLE_FALSE See error code 20100120
enabled. BLE_FALSE

Thursday, April 29, 2010 Page 98 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500813 Exposure Aborted: Prep / expose CTRL_ABORT_EXPOSE_SWI CTRL_ABORT_EXPOSE_SWITCH_TIME See error code 20100121
button not pressed properly. TCH_TIMEOUT OUT

55500814 Exposure Aborted: Detector scan CTRL_ABORT_DETSCAN_INI CTRL_ABORT_DETSCAN_INITIATE_FAI See error code 20100122
initiate failed. TIATE_FAILURE LURE

55500815 Exposure Aborted: Exposure CTRL_ABORT_EXP_SEQUEN CTRL_ABORT_EXP_SEQUENCE_ABOR See error code 20100123
sequence aborted. CE_ABORTED TED

55500816 Exposure Aborted: Expose CTRL_ABORT_EXP_WINDOW CTRL_ABORT_EXP_WINDOW_EARLY_C See error code 20100124
window closed too soon. _EARLY_CLOSE LOSE

55500817 Exposure Aborted: Prep / expose CTRL_ABORT_TIMEOUT_EX CTRL_ABORT_TIMEOUT_EXPOSE_SWI See error code 20100125
button not pressed properly. POSE_SWITCH TCH

55500818 Exposure Aborted: Exposure CTRL_ABORT_EXP_TIMEOU CTRL_ABORT_EXP_TIMEOUT See error code 20100126
timeout. T

55500819 Exposure Aborted: Exposure CTRL_ABORT_EXP_TIMEOU CTRL_ABORT_EXP_TIMEOUT_GEN See error code 20100127
timeout from Generator. T_GEN

55500820 Exposure Aborted: EIP too slow. CTRL_ABORT_EIP_TOO_SLOW CTRL_ABORT_EIP_TOO_SLOW See error code 20100128

55500821 Exposure Aborted. CTRL_ABORT_CAUSE_UNKN CTRL_ABORT_CAUSE_UNKNOWN See error code 20100129


OWN

55500822 Exposure Aborted: Interlock. CTRL_ABORT_INTERLOCK CTRL_ABORT_INTERLOCK See error code 20100130

55500823 Exposure Aborted: Gen prep CTRL_ABORT_GEN_PREP_R CTRL_ABORT_GEN_PREP_RELEASED See error code 20100131
released. ELEASED

55500824 Exposure Aborted: Bucky in CTRL_ABORT_BUCKY_IN_MO CTRL_ABORT_BUCKY_IN_MOTION See error code 20100132
motion. TION

55500825 Exposure Aborted: Exposure CTRL_ABORT_EXP_AUTH_FA CTRL_ABORT_EXP_AUTH_FALSE See error code 20100133
authorization rescinded. LSE

55500826 Exposure Aborted: Gen buck CTRL_ABORT_GENBUCKYST CTRL_ABORT_GENBUCKYSTART_GEN See error code 20100134
didn't start. ART_GEN_FALSE _FALSE

55500827 Exposure Aborted: EIP wait CTRL_ABORT_EIP_WAIT_TIM CTRL_ABORT_EIP_WAIT_TIMEOUT See error code 20100135
timeout. EOUT

Thursday, April 29, 2010 Page 99 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500849 Scan status unavailable. CTRL_SCAN_STATUS_UNAV CTRL_SCAN_STATUS_UNAVAILABLE Check for another error. Move to another
AILABLE screen. Then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55500850 Image is available. CTRL_SCAN_STATUS_SUCC CTRL_SCAN_STATUS_SUCCESS See error code 20100100


ESS

55500851 Scan Aborted. CTRL_SCAN_STATUS_ABOR CTRL_SCAN_STATUS_ABORTED_SEQ See error code 20100101


TED_SEQ

55500852 X-ray Aborted. CTRL_SCAN_STATUS_ABOR CTRL_SCAN_STATUS_ABORT_XRAY See error code 20100102


T_XRAY

55500853 Scan timeout. CTRL_SCAN_STATUS_TIMEO CTRL_SCAN_STATUS_TIMEOUT See error code 20100103


UT

55500854 Detector error during scan. CTRL_SCAN_STATUS_ERRO CTRL_SCAN_STATUS_ERROR_DETEC See error code 20100104
R_DETECTOR TOR

55500855 Generator error during scan. CTRL_SCAN_STATUS_ERRO CTRL_SCAN_STATUS_ERROR_GENER See error code 20100105
R_GENERATOR ATOR

55500856 Error during scan. CTRL_SCAN_STATUS_ERRO CTRL_SCAN_STATUS_ERROR_OTHER See error code 20100106
R_OTHER

55500857 Scan terminated due to interlock CTRL_SCAN_STATUS_TERM CTRL_SCAN_STATUS_TERM_INTERLO See error code 20100107
error. _INTERLOCK CK

55500901 Failed to move positioner Failed to move positioner Failed to move positioner

55500902 Failed to set collimator Failed to set collimator Failed to set collimator

55500903 Failed to set patient size Failed to set patient size Failed to set patient size

55500904 Failed to reguire grid Failed to reguire grid Failed to reguire grid

55500905 Failed to set grid Failed to set grid Failed to set grid

55500906 Failed to require detector Failed to require detector Failed to require detector

Thursday, April 29, 2010 Page 100 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55500907 Detector selection has changed. Detector selection has
Please verify the technique/AEC changed. Please verify the
before taking an exposure. technique/AEC before taking

55501000 Check for another error. Move to Failed to set patient size at PMB Failed to set patient size at PMB Check for another error. Move to another
another screen, then return to the screen, then return to the original screen.
original screen. Start the Start the application again. If problem
application again. If problem persists, obtain help from the Technical
persists, obtain help from the Support Center.
Technical Support Center.

55501001 Failed to change touch controls Failed to call RadScreenReady Failed to call RadScreenReady Check for another error. Move to another
at Positioner screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501002 Failed to get Motion Controller Failed to get Motion Controller Failed to get Motion Controller Log Level Check for another error. Move to another
Log Level Log Level screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501003 Failed to set Motion Controller Failed to set Motion Controller Failed to set Motion Controller Log Level Check for another error. Move to another
Log Level Log Level screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501004 Failed to add view at Motion Failed to add view at Motion Failed to add view at Motion Controller Check for another error. Move to another
Controller Controller screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501005 Failed to set the active view at Failed to set the active view Failed to set the active view from the Check for another error. Move to another
the Motion Controller from the Console to the PMB Console to the PMB screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501006 Failed to delete a view at the Failed to delete a view from Failed to delete a view from the Console Check for another error. Move to another
Motion Controller the Console to the PMB to the PMB screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 101 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55501007 Failed to clear the view list at the Failed to clear the view list at Failed to clear the view list at the PMB Check for another error. Move to another
Motion Controller the PMB from the Console from the Console screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501008 Failed to get the Motion Failed to get the Motion Failed to get the Motion Controller info Check for another error. Move to another
Controller info on a view Controller info on a view on a view screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501009 Failed to set touch on any Failed to set touch on any Failed to set touch on any control on the Check for another error. Move to another
control on the PMB display control on the PMB display PMB display screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501010 Failed to set Motion Controller Failed to set Motion Controller Failed to set Motion Controller language Check for another error. Move to another
language language screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501011 Failed to set remote access Failed to set remote access Failed to set remote access mode and Check for another error. Move to another
mode and reset the Motion mode and reset the Motion reset the Motion Controller screen, then return to the original screen.
Controller Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501012 Failed to FTP files to the Motion Failed to FTP files to the Failed to FTP files to the Motion Check for another error. Move to another
Controller Motion Controller Controller screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501013 Failed to FTP files from the Failed to FTP files from the Failed to FTP files from the Motion Check for another error. Move to another
Motion Controller Motion Controller Controller screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501014 Failed to set default grid value at Failed to set default grid value Failed to set default grid value to Motion Check for another error. Move to another
Motion Controller to Motion Controller Controller screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

Thursday, April 29, 2010 Page 102 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
55501015 Failed to set touch control force Failed to set touch control force Failed to set touch control force field at Check for another error. Move to another
field at Motion Controller field at Motion Controller Motion Controller screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501020 Failed to set purchasable options Failed to set purchasable Failed to set purchasable options to Check for another error. Move to another
to Motion Controller options to Motion Controller Motion Controller screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501021 Failed to set Motion Controller Failed to set Motion Controller Failed to set Motion Controller display Check for another error. Move to another
display status display status status screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501050 Failed to get Motion Controller Failed to get Motion Controller Failed to get Motion Controller Check for another error. Move to another
Communication Status Communication Status Communication Status screen, then return to the original screen.
Start the application again. If problem
persists, obtain help from the Technical
Support Center.

55501100 X-Ray Tube Heat Limit X-Ray Tube Heat Limit X-Ray Tube Heat Limit
Exceeded.\nExposures are Exceeded.\nExposures are Exceeded.\nExposures are blocked until
blocked until the tube cools blocked until the tube cools the tube cools down.
down.

55501101 X-Ray Tube Heat Warning X-Ray Tube Heat Warning X-Ray Tube Heat Warning
Reached.\nExposures will be Reached.\nExposures will be Reached.\nExposures will be allowed to
allowed to continue until the allowed to continue until the continue until the generator hardware
generator hardware limit is generator hardware limit is limit is reached
reached reached

55501110 Unable to set the generator Unable to set the generator Unable to set the generator power.
power. power.

55501111 Problems communicating with Problems communicating with Problems communicating with the
the generator. the generator. generator.

55501112 Unable to connect to the Unable to connect to the Unable to connect to the generator.
generator. generator.

55501120 Changing KVP is not Changing KVP is not Changing KVP is not recommended
recommended! recommended.

Thursday, April 29, 2010 Page 103 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60100101 OTC XYZ download version MCB application software has a 1) Reinstall all MCB software versions
does not match App Version. mismatched version than what the SCB 2) Check switch settings of MCB boards
thinks it should have. This occurs typically
when an upgrade of software was
mismatched or the SCB is checking on
things at powerup.

60100102 OTC XYZ mode change MCB is not in a state to change its mode 1) Reboot Positioner and retry download
rejected. for download.

60100103 OTC XYZ had a calibration file OTC XYZ was unable to open a The OTCXYZ calibration file could not be 1) Redo OTC calibration.
upload problem file for calibration upload. uploaded to the SCB at the end of the
calibration procedure.

60100104 OTC XYZ had a parm or OTC XYZ had a badly formed SCB detected invalid data / format when 1) Do OTC calibration if error occurs when
calibration file problem motor parameter or calibration validating parameter or calibration file. trying to download calibration file.
file record. 2) Download Motor Parameter file from
Console.

60100105 OTC XYZ had a parm or OTC XYZ had a bad motor SCB detected a checksum error when 1) Do OTC calibration if error occurs when
calibration file problem parameter file or calibration file validating parameter or calibration file trying to download calibration file.
checksum. before download. 2) Download Motor Parameter file from
Console.

60100106 OTC XYZ had a file transfer OTC XYZ had an unexpected 1)Make sure file selection is correct and
problem. transfer source/destination. retry download.

60100107 OTC XYZ had a file transfer OTC XYZ had an invalid Requested transfer type not supported by 1) Verify if MCB firmware/app sw version
problem. transfer type requested. MCB does support desired up-/download
transaction,, update if required.

60100108 OTC XYZ had a system OTC XYZ had a CAN packet 1) Reboot Positioner and redo up-
communications error received with an unexpected /download transaction.
packet length.

60100109 OTC XYZ had a software OTC XYZ App code will only SCB tried to download firmware while the 1) Reboot Positioner and redo firmware
download problem accept non-firmware downloads. motor controller was running App code download procedure.
instead Boot Code.

60100110 OTC XYZ had a software OTC XYZ Boot code will only SCB tried to download a parameter or 1)Verify motor controller switch setting and
download problem accept Boot, App and FPGA calibration file while the motor controller download application SW. Try
code downloads. was running Boot code instead App Code. downloading parameter / calibration file

Thursday, April 29, 2010 Page 104 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60100111 OTC XYZ had a file transfer OTC XYZ had a zero size file The specified file to be up-/downloaded 1) Upload of calibration file: Redo OTC
problem. specified for transfer. to/from the SCB is empty. Calibration (will upload new calibration
file automatically).
2) Downloads: Install intact file(s) at
Console and redo download.

60100112 OTC XYZ had a file transfer OTC XYZ download file size is Download file not compatible with 1)Get download file for installed MCB.
problem. too large for this controller. existing MCB (not enough memory). 2)Replace MCB with version that does
support file size.

60100113 OTC XYZ had a file transfer OTC XYZ has a file transfer is 1) Reboot Positioner and redo up-
problem. already in progress. /download transaction.

60100114 OTC XYZ had a file transfer OTC XYZ request to complete 1) Reboot Positioner and redo up-
problem. the transfer failed, too few bytes /download transaction.
transferred.

60100115 OTC XYZ had a file transfer OTC XYZ request to complete 1) Reboot Positioner and redo up-
problem. the transfer failed, too many /download transaction.
bytes transferred.

60100116 OTC XYZ configuration message OTC XYZ configuration 1) Verify if system configuration matches
does not match current switch message does not match actual hardware (Positioner: Setup /
settings. current switch settings. System Configuration OTC)
2) Verify OTCXYZ controller switch

60100117 OTC XYZ had a file store error. OTC XYZ store to flash failed. Could not store data into non volatile 1) Retry download.
flash-memory on Motor Controller Board. 2) Exchange motor controller board / flash
memory if error persists.

60100118 OTC XYZ had a file transfer OTC XYZ had no file transfer in 1) Reboot Positioner and redo up-
problem. progress. /download transaction.

60100119 OTC XYZ had a file transfer OTC XYZ had an invalid block 1) Reboot Positioner and redo up-
problem. transfer request target. /download transaction.

60100120 OTC XYZ had a file transfer OTC XYZ had an unexpected 1) Reboot Positioner and redo up-
problem. sequence number during a /download transaction.
block transfer.

60100121 OTC XYZ had a file transfer OTC XYZ received too many 1) Reboot Positioner and redo up-
problem. bytes during block transfer. /download transaction.

60100122 OTC XYZ had a file transfer OTC XYZ block transfer 1) Reboot Positioner and redo up-
problem. checksum failed. /download transaction.

Thursday, April 29, 2010 Page 105 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60100123 OTC XYZ had a file transfer OTC XYZ had expected the file The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. to contain S-records. file installed on Console is OK and retry
download.

60100124 OTC XYZ had a file transfer OTC XYZ has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. type that does not match file installed on Console is OK and retry
requested type. download.

60100125 OTC XYZ had a file transfer OTC XYZ has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. target that does not match file installed on Console is OK and retry
requested target. download.

60100126 OTC XYZ had a file transfer OTC XYZ has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. switch code that does not file installed on Console is OK and retry
match requested code. download.
2)Ensure that switch setting of Motion
Controller Board is correct.

60100127 OTC XYZ had a file transfer OTC XYZ has an S-record The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. address size that does not file installed on Console is OK and retry
match the S-record type. download.

60200001 Motion Controller Boot Code is Motion Controller Boot Code is 1) Verify switch setting. Download valid
Invalid.\r\n\r\n Please contact Invalid.\r\n\r\n Please contact Boot Code.
Technical Support. Technical Support.

60200002 Motion Controller Application Motion Controller Application 1) Verify Motion Controller Board switch
Code is Invalid.\r\n\r\n Please Code is Invalid.\r\n\r\n Please setting. Download valid Application Code.
contact Technical Support. contact Technical Support.

60200003 Motion Controller "Stay In Boot" Motion Controller "Stay In 1)Turn off "Stay in Boot Switch" to allow
switch is set.\r\n\r\n Please Boot" switch is set.\r\n\r\n running in App code..
contact Technical Support. Please contact Technical

60200004 Motion Controller Initialization Motion Controller Initialization


failure.\r\n\r\n Please contact failure.\r\n\r\n Please contact
Technical Support. Technical Support.

60200005 Motion Controller FPGA image is Motion Controller FPGA image 1) download new FPGA file to Motion
Invalid.\r\n\r\n Please contact is Invalid.\r\n\r\n Please Controller.
Technical Support. contact Technical Support.

60200006 Communications to OTC XYZ Communications to OTC XYZ SCB can not communicate with OTCXYZ 1) Reboot Positioner.
Motion Controller are down. Motion Controller are down. controller anymore. 2) Verify Motion Controller Switch Setting.

3) Check power and connections to MCB.

Thursday, April 29, 2010 Page 106 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60200007 Unable to get OTC XYZ Motion Unable to get OTC XYZ Motion 1) Reinstall all MCB software versions
Controller configuration data. Controller configuration data. 2) Check switch settings of MCB boards

60200008 XYZ can not Auto Center XYZ can not Auto Center The Motion controller detects the risk of 1) Move Table / Wall Stand or manually
because of risk of collision because of risk of collision an impact with either the Table or Wall move OTC until there is no risk of collision
anymore.

60200009 OTC XYZ Axis did not complete OTC XYZ Axis did not Motion controller could not terminate 1) Check for and remove possible
move (time-out). complete move (time-out). motion on time. obstruction.

60200010 XYZ Axis Motion Blocked. XYZ Axis Motion Blocked.


\r\nPlease Remove Obstruction. \r\nPlease Remove Obstruction.

60200011 XYZ MCB Corrupt Flash Image. XYZ MCB Corrupt Flash Image. 1) Download new Flash image.

60200012 OTC XYZ Axis motion error OTC XYZ Axis motion error 1) Go to Positioner Diagnostics / OTC /
(move failed). (move failed). Axis Diagnostics / X, Y, Z and verify
indicated positions of pots and encoders.
Check component and wiring where
positions differ.

60200013 OTC XYZ Axis invalid Auto Move OTC XYZ Axis invalid Auto The OTC target position of at least one of 1) Tracking / Auto Center: Instruct user that
destination requested. Move destination requested. the X, Y, Z axes is out of range. OTC can only follow / align within its
calibrated motion range.
2) Auto Positioning: redefine Auto Position
such that the OTC axis position is within
the calibrated motion range.

60200014 OTC XYZ Axis motion out of OTC XYZ Axis motion out of at least one of the axes X, Y, Z is outside 1) Move axis inside the calibrated motion
range. range. the motorized motion range range.
2)If it obviously is inside the motion range
check min/max position and redo axis cal.
If required.
3)If it obviously is inside the range and
min/max pos. is OK verify pots, encoders
and their wiring.

60200015 OTC XYZ Axis unable to get to OTC XYZ Axis unable to get to The requested destination is outside the 1) Recalibrate OTC.
destination requested. destination requested. valid (calibrated) motion range. 2) Auto Positioning: redefine Auto Position
such that the OTC axis position is within
the calibrated motion range.

Thursday, April 29, 2010 Page 107 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60200016 XYZ Axis Invalid Auto Move XYZ Axis Invalid Auto Move The OTC target position of at least one of 1) Tracking / Auto Center: Instruct user that
Destination Requested. Destination Requested. the X, Y, Z axes is out of range. OTC can only follow / align within its
calibrated motion range.
2) Auto Positioning: redefine Auto Position
such that the OTC axis position is within
the calibrated motion range.

60200017 OTC XYZ Axis invalid position. OTC XYZ Axis invalid position. The position of at least one axis X, Y, Z 1)Reboot Positioner
reported invalid 2)In Positioner Diagnostics check which
axes report "invalid" (+/-8192mm or +/-
322.52"). Check pots/encoders and wiring.

60200018 XYZ Axis Motion Controller XYZ Axis Motion Controller


Initialization failure.\r\n\r\n Initialization failure.\r\n\r\n
Please contact Technical Please contact Technical
Support.

60200101 OTC XYZ download version MCB application software has a 1) Reinstall all MCB software versions
does not match App Version. mismatched version than what the SCB 2) Check switch settings of MCB boards
thinks it should have. This occurs typically
when an upgrade of software was
mismatched or the SCB is checking on
things at powerup.

60200102 OTC XYZ mode change MCB is not in a state to change its mode 1) Reboot Positioner and retry download
rejected. for download.

60200103 OTC XYZ had a calibration file OTC XYZ was unable to open a The OTCXYZ calibration file could not be 1) Redo OTC calibration.
upload problem file for calibration upload. uploaded to the SCB at the end of the
calibration procedure.

60200104 OTC XYZ had a parm or OTC XYZ had a badly formed SCB detected invalid data / format when 1) Do OTC calibration if error occurs when
calibration file problem motor parameter or calibration validating parameter or calibration file. trying to download calibration file.
file record. 2) Download Motor Parameter file from
Console.

60200105 OTC XYZ had a parm or OTC XYZ had a bad motor SCB detected a checksum error when 1) Do OTC calibration if error occurs when
calibration file problem parameter file or calibration file validating parameter or calibration file trying to download calibration file.
checksum. before download. 2) Download Motor Parameter file from
Console.

60200106 OTC XYZ had a file transfer OTC XYZ had an unexpected 1)Make sure file selection is correct and
problem. transfer source/destination. retry download.

Thursday, April 29, 2010 Page 108 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60200107 OTC XYZ had a file transfer OTC XYZ had an invalid Requested transfer type not supported by 1) Verify if MCB firmware/app sw version
problem. transfer type requested. MCB does support desired up-/download
transaction,, update if required.

60200108 OTC XYZ had a system OTC XYZ had a CAN packet 1) Reboot Positioner and redo up-
communications error received with an unexpected /download transaction.
packet length.

60200109 OTC XYZ had a software OTC XYZ App code will only SCB tried to download firmware while the 1) Reboot Positioner and redo firmware
download problem accept non-firmware downloads. motor controller was running App code download procedure.
instead Boot Code.

60200110 OTC XYZ had a software OTC XYZ Boot code will only SCB tried to download a parameter or 1)Verify motor controller switch setting and
download problem accept Boot, App and FPGA calibration file while the motor controller download application SW. Try
code downloads. was running Boot code instead App Code. downloading parameter / calibration file

60200111 OTC XYZ had a file transfer OTC XYZ had a zero size file The specified file to be up-/downloaded 1) Upload of calibration file: Redo OTC
problem. specified for transfer. to/from the SCB is empty. Calibration (will upload new calibration
file automatically).
2) Downloads: Install intact file(s) at
Console and redo download.

60200112 OTC XYZ had a file transfer OTC XYZ download file size is Download file not compatible with 1)Get download file for installed MCB.
problem. too large for this controller. existing MCB (not enough memory). 2)Replace MCB with version that does
support file size.

60200113 OTC XYZ had a file transfer OTC XYZ has a file transfer is 1) Reboot Positioner and redo up-
problem. already in progress. /download transaction.

60200114 OTC XYZ had a file transfer OTC XYZ request to complete 1) Reboot Positioner and redo up-
problem. the transfer failed, too few bytes /download transaction.
transferred.

60200115 OTC XYZ had a file transfer OTC XYZ request to complete 1) Reboot Positioner and redo up-
problem. the transfer failed, too many /download transaction.
bytes transferred.

60200116 OTC XYZ configuration message OTC XYZ configuration 1) Verify if system configuration matches
does not match current switch message does not match actual hardware (Positioner: Setup /
settings. current switch settings. System Configuration OTC)
2) Verify OTCXYZ controller switch

60200117 OTC XYZ had a file store error. OTC XYZ store to flash failed. 1) Retry.
2) Exchange motor controller board / flash
memory if error persists.

Thursday, April 29, 2010 Page 109 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60200118 OTC XYZ had a file transfer OTC XYZ had no file transfer in 1) Reboot Positioner and redo up-
problem. progress. /download transaction.

60200119 OTC XYZ had a file transfer OTC XYZ had an invalid block 1) Reboot Positioner and redo up-
problem. transfer request target. /download transaction.

60200120 OTC XYZ had a file transfer OTC XYZ had an unexpected 1) Reboot Positioner and redo up-
problem. sequence number during a /download transaction.
block transfer.

60200121 OTC XYZ had a file transfer OTC XYZ received too many 1) Reboot Positioner and redo up-
problem. bytes during block transfer. /download transaction.

60200122 OTC XYZ had a file transfer OTC XYZ block transfer 1) Reboot Positioner and redo up-
problem. checksum failed. /download transaction.

60200123 OTC XYZ had a file transfer OTC XYZ had expected the file The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. to contain S-records. file installed on Console is OK and retry
download.

60200124 OTC XYZ had a file transfer OTC XYZ has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. type that does not match file installed on Console is OK and retry
requested type. download.

60200125 OTC XYZ had a file transfer OTC XYZ has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. target that does not match file installed on Console is OK and retry
requested target. download.

60200126 OTC XYZ had a file transfer OTC XYZ has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. switch code that does not file installed on Console is OK and retry
match requested code. download.
2)Ensure that switch setting of Motion
Controller Board is correct.

60200127 OTC XYZ had a file transfer OTC XYZ has an S-record The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. address size that does not file installed on Console is OK and retry
match the S-record type. download.

60201000 System handler status is OK System handler status is OK

60201002 Memory test failed Memory test failed 1) Reboot Positioner


2) Reinstall Boot Strap to MCB
3)Replace MCB

Thursday, April 29, 2010 Page 110 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60201003 Flash CSM is locked Flash CSM is locked An unauthorized attempt to read/write 1) Use approved up-/download process and
from/to the MCB Flash Memory has been firmware.
provided by the Code Security Module
(the correct password has not been written
to the CSM registers).

60201004 System has persistent errors System has persistent errors 1) Check Power Supply and wiring.
2) Reinstall all Motion Controller firmware

60201101 OTC XYZ memory error has Memory test failed 1) Reboot Positioner
occurred 2) Reinstall Boot Strap to MCB
3)Replace MCB

60201102 OTC XYZ memory error has Flash CSM is locked An unauthorized attempt to read/write 1) Use approved up-/download process and
occurred from/to the MCB Flash Memory has been firmware.
provided by the Code Security Module
(the correct password has not been written
to the CSM registers).

60201103 No timers available Software failure 1)Reboot Positioner

60201104 Invalid parameter block 1)Reboot Positioner


2)Reinstall MCB Motor Parameter file for
OTCXYZ Controller

60201105 Invalid parameter 1)Reboot Positioner


2)Reinstall MCB Motor Parameter file for
OTCXYZ Controller

60201106 Invalid mailbox software failure Reboot Positioner

60201107 Missing magic number in flash Check number not found at expected 1) Reboot Positioner
location. Flash initialization error. 2)Reinstall all MCB firmware
3)Replace MCB

60201108 Checksum error in flash 1)Reboot Positioner


2)Reinstall MCB firmware

60201109 Size error in flash The size of a data structure written or read 1) Reboot positioner and retry down/-
from the flash memory is incorrect. upload transaction.

60201110 Version error in flash currently not reported

Thursday, April 29, 2010 Page 111 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60201111 Flash has defaulted currently not reported

60201112 OTC XYZ memory error has Flash programming error 1)Reboot Positioner and retry download to
occurred MCB
2)Replace OTCXYZ MCB.

60201113 OTC XYZ memory error has Flash erase error 1)Reboot Positioner and retry download to
occurred MCB
2)Replace OTCXYZ MCB.

60201114 OTC XYZ memory error has Flash verify error 1)Reboot Positioner and retry download to
occurred MCB
2)Replace OTCXYZ MCB.

60201115 Flash programming error Flash programming error 1)Reboot Positioner and retry download to
MCB
2)Replace OTCXYZ MCB.

60201116 Flash erase error Flash erase error 1)Reboot Positioner and retry download to
MCB
2)Replace OTCXYZ MCB.

60201117 Flash verify error Flash verify error 1)Reboot Positioner and retry download to
MCB
2)Replace OTCXYZ MCB.

60201118 24V power shunt rail failed 24V power shunt rail failed currently not reported

60201501 OTC XYZ reported a movement Movement timeout error At least one axis did not terminate motion 1) Check for and remove possible
timeout error on time. obstruction.

60201502 Mailbox is full software failure Reboot Positioner

60201503 24V power shunt rail failed currently not reported

60201504 No motor power 1) Check motor power: wiring, connections,


fuses

60201901 System test event

60202000 Motor 0 handler status is ok Motor 0 handler status is ok

Thursday, April 29, 2010 Page 112 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60202101 Motor 0 is in error state X axis motor control has an error 1)Reboot Positioner
2)Check other error codes for more details.

60202102 OTC Longitudinal (X) axis reports Motor 0 servo error 1) Check function/wiring of encoders and
a motion error pot.

60202103 Motor 0 device position error 1) Check function/wiring of encoders and


pot.

60202104 Motor 0 movement lock sensor The (optional) X Axis detent lock solenoid 1) Check function of detent lock solenoid
is blocked did not disengage, so the axis can not 2) Check alignment and function of detent
move. lock sensor if 1) is OK.

60202105 Motor 0 drive fault currently not reported

60202106 Motor 0 parameters are not set 1) Download Motor Parameter File to
Motion Controller.

60202107 Motor 0 invalid command software problem 1) Reboot Positioner

60202108 Motor 0 sensor not reached currently not reported

60202109 Motor 0 start of travel limit currently not reported

60202110 Motor 0 end of travel limit currently not reported

60202111 OTC Longitudinal (X) axis reports Motor 0 motor stalled Motor did not reach destination on time. 1) Check for mechanical obstructions (belt
a motion error tension, rails), check if brake opens
properly (and detent lock solenoid if
available).
2) Check Motor, Clutch and Motor encoder

60202112 OTC Longitudinal (X) axis reports Motor 0 force limit Motor overcurrent was detected. 1) Check for mechanical obstructions (belt
a motion error tension, rails), check if brake opens
properly (and detent lock solenoid if
available).
2) Check for shorts at motor and motor

60202113 Motor 0 overpower limit currently not reported

Thursday, April 29, 2010 Page 113 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60202114 Motor 0 current sensor X Axis current sensor calibration failed 1) Reboot Positioner.
calibration error during power-up/reset. 2) Check motor and motor wiring.
3) Ensure motor parameter file installed at
Console matches installed motor,
download to Motion Controller and reboot.

60202115 Motor 0 movement timeout X Axis Motor did not reach destination on 1) Check for mechanical obstructions (belt
time. tension, rails), check if brake opens
properly (and detent lock solenoid if
available).
2) Check Motor, Clutch and Motor encoder

60202116 Motor 0 home sensor blocked currently not reported

60202117 Motor 0 invalid master position currently not reported

60202501 Motor 0 motor busy A new motion command has been


received while the motor executes the

60202502 Motor 0 invalid motor parameter 1) Download Motor Parameter File to


Motion Controller.

60202503 Motor 0 invalid motor number currently not reported

60202504 Motor 0 drive disabled currently not reported

60202505 Motor 0 overpower warning currently not reported

60202506 OTC Longitudinal (X) axis reports Motor 0 soft start of travel limit The X axis reached its minimum position If axis is not really at travel limit:
a start of travel limit was reached (as set with axis calibration). 1) Recalibrate OTC
2) Check position control elements
(encoders, pots) and their wiring.

60202507 OTC Longitudinal (X) axis reports Motor 0 soft end of travel limit The X axis reached its maximum position If axis is not really at travel limit:
an end of travel limit was reached (as set with axis calibration). 1) Recalibrate OTC
2) Check position control elements
(encoders, pots) and their wiring.

60202508 Motor 0 velocity limit when idle currently not reported

60203000 Motor 1 handler status is ok Motor 1 handler status is ok

Thursday, April 29, 2010 Page 114 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60203101 Motor 1 is in error state Y axis motor control has an error 1)Reboot Positioner
2)Check other error codes for more details.

60203102 OTC Transversal (Y) axis reports Motor 1 servo error 1) Check function/wiring of encoders and
a motion error pot.

60203103 Motor 1 device position error 1) Check function/wiring of encoders and


pot.

60203104 Motor 1 movement lock sensor The (optional) Y Axis detent lock solenoid 1) Check function of detent lock solenoid
is blocked did not disengage, so the axis can not 2) Check alignment and function of detent
move. lock sensor if 1) is OK

60203105 Motor 1 drive fault currently not reported

60203106 Motor 1 parameters are not set 1) Download Motor Parameter File to
Motion Controller.

60203107 Motor 1 invalid command software problem Reboot Positioner

60203108 Motor 1 sensor not reached currently not reported

60203109 Motor 1 start of travel limit currently not reported

60203110 Motor 1 end of travel limit currently not reported

60203111 OTC Transversal (Y) axis reports Motor 1 motor stalled Motor did not reach destination on time. 1) Check for mechanical obstructions (belt
a motion error tension, rails), check if brake opens
properly (and detent lock solenoid if
available).
2) Check Motor, Clutch and Motor encoder

60203112 OTC Transversal (Y) axis reports Motor 1 force limit Motor overcurrent was detected. 1) Check for mechanical obstructions (belt
a motion error tension, rails), check if brake opens (and
detent lock solenoid if available).
2) Check for shorts at motor and motor
wiring.

60203113 Motor 1 overpower limit currently not reported

Thursday, April 29, 2010 Page 115 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60203114 Motor 1 current sensor Y Axis current sensor calibration failed 1) Reboot Positioner.
calibration error during power-up/reset. 2) Check motor and motor wiring.
3) Ensure motor parameter file installed at
Console matches installed motor,
download to Motion Controller and reboot.

60203115 Motor 1 movement timeout Y axis Motor did not reach destination on 1) Check for mechanical obstructions (belt
time. tension, rails), check if brake opens
properly (and detent lock solenoid if
available).
2) Check Motor, Clutch and Motor encoder

60203116 Motor 1 home sensor blocked currently not reported

60203117 Motor 1 invalid master position currently not reported

60203501 Motor 1 motor busy A new motion command has been


received while the motor executes the

60203502 Motor 1 invalid motor parameter 1) Download Motor Parameter File to


Motion Controller.

60203503 Motor 1 invalid motor number currently not reported

60203504 Motor 1 drive disabled currently not reported

60203505 Motor 1 overpower warning currently not reported

60203506 OTC Transversal (Y) axis reports Motor 1 soft start of travel limit The Y axis reached its minimum position If axis is not really at travel limit:
a start of travel limit was reached (as set with axis calibration). 1) Recalibrate OTC
2) Check position control elements
(encoders, pots) and their wiring.

60203507 OTC Transversal (Y) axis reports Motor 1 soft end of travel limit The Y axis reached its maximum position If axis is not really at travel limit:
an end of travel limit was (as set with axis calibration). 1) Recalibrate OTC
2) Check position control elements
(encoders, pots) and their wiring.

60203508 Motor 1 velocity limit when idle currently not reported

60204000 Motor 2 handler status is ok Motor 2 handler status is ok

Thursday, April 29, 2010 Page 116 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60204101 Motor 2 is in error state Z motor controller control has an error 1)Reboot Positioner
2)Check other error codes for more details.

60204102 OTC Vertical (Z) axis reports a Motor 2 servo error 1) Check function/wiring of encoders and
motion error pot.

60204103 Motor 2 device position error 1) Check function/wiring of encoders and


pot.

60204104 Motor 2 movement lock sensor currently n ot reported


is blocked

60204105 Motor 2 drive fault currently not reported

60204106 Motor 2 parameters are not set 1) Download Motor Parameter File to
Motion Controller.

60204107 Motor 2 invalid command software problem Reboot Positioner

60204108 Motor 2 sensor not reached currently not reported

60204109 Motor 2 start of travel limit currently not reported

60204110 Motor 2 end of travel limit currently not reported

60204111 OTC Vertical (Z) axis reports a Motor 2 motor stalled Motor did not reach destination on time. 1) Check for mechanical obstructions (belt
motion error tension, rails), check if brake opens
properly.
2) Check Motor, Clutch and Motor encoder

60204112 OTC Vertical (Z) axis reports a Motor 2 force limit Motor overcurrent was detected. 1) Check for mechanical obstructions
motion error (tubes, drive mechanism), check if brake
opens.
2) Check for shorts at motor and motor
wiring.

60204113 Motor 2 overpower limit currently not reported

Thursday, April 29, 2010 Page 117 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60204114 Motor 2 current sensor Z Axis current sensor calibration failed 1) Reboot Positioner.
calibration error during power-up/reset. 2) Check motor and motor wiring.
3) Ensure motor parameter file installed at
Console matches installed motor,
download to Motion Controller and reboot.

60204115 Motor 2 movement timeout Z Axis did not reach destination on time. 1) Check for mechanical obstructions (belt
tension, rails), check if brake opens
properly.
2) Check Motor, Clutch and Motor encoder

60204116 Motor 2 home sensor blocked currently not reported

60204117 Motor 2 invalid master position currently not reported

60204501 Motor 2 motor busy A new motion command has been


received while the motor executes the

60204502 Motor 2 invalid motor parameter 1) Download Motor Parameter File to


Motion Controller.

60204503 Motor 2 invalid motor number currently not reported

60204504 Motor 2 drive disabled currently not reported

60204505 Motor 2 overpower warning currently not reported

60204506 OTC Vertical (Z) axis reports a Motor 2 soft start of travel limit The Z axis reached its minimum position If axis is not really at travel limit:
start of travel limit was reached (as set with axis calibration). 1) Recalibrate OTC
2) Check position control elements
(encoders, pots) and their wiring.

60204507 OTC Vertical (Z) axis reports an Motor 2 soft end of travel limit The Z axis reached its maximum position If axis is not really at travel limit:
end of travel limit was reached (as set with axis calibration). 1) Recalibrate OTC
2) Check position control elements
(encoders, pots) and their wiring.

60204508 Motor 2 velocity limit when idle currently not reported

60205000 CAN handler status is ok CAN handler status is ok

Thursday, April 29, 2010 Page 118 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60205101 CAN abort ack problem during CAN communication Reboot Positioner

60205102 CAN write was denied problem during CAN communication Reboot Positioner

60205103 CAN port wake up problem during CAN communication Reboot Positioner

60205104 CAN receive message lost problem during CAN communication Reboot Positioner

60205105 CAN bus is off problem during CAN communication Reboot Positioner

60205106 CAN error passive problem during CAN communication Reboot Positioner

60205107 CAN warning level exceeded problem during CAN communication Reboot Positioner

60205108 CAN unknown port error problem during CAN communication Reboot Positioner

60205109 The board type must be Eval, problem during CAN communication Reboot Positioner
TMC or DMC

60205110 The baud must be OneMeg, problem during CAN communication Reboot Positioner
HalfMeg or QuarterMeg

60205111 The CAN port must be problem during CAN communication Reboot Positioner
PrimaryPort or SecondaryPort

60205112 A callback pointer must be problem during CAN communication Reboot Positioner
provided

60205113 The port was previously problem during CAN communication Reboot Positioner
initialized

60205114 The CAN port was not problem during CAN communication Reboot Positioner
initialized
60205115 The packet ID was not &gt; 0 problem during CAN communication Reboot Positioner
and &lt; 2047

60205116 The packet ID data length was problem during CAN communication Reboot Positioner
&gt; 8

60205117 Timeout waiting for transmit problem during CAN communication Reboot Positioner
ack

Thursday, April 29, 2010 Page 119 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60205118 The provided array was not problem during CAN communication Reboot Positioner
large enough

60205119 The ID is already stored problem during CAN communication Reboot Positioner

60205120 All mailboxes used problem during CAN communication Reboot Positioner

60206000 CS handler status is ok CS handler status is ok

60206101 A badly formed detent status SCB did receive a corrupt detent status
message was received message from MCB.

60206102 Get or Set Detent message, Software problem: SCB has asked to get
invalid motion plane or set the detent position for an invalid
motion plane (axis)

60206103 Get or Set Detent message, Software problem: SCB has asked to get
invalid detent index or set the detent position for an invalid
detent index

60206501 Unable to set mode to the The MCB could not transit to the desired Reboot Positioner
desired mode operation mode.

60206502 An unexpected auto move MCB receives an auto move enabled


enable was received command although no valid auto move
destination has been set before.

60207000 IO Handler status is ok IO Handler status is ok

60207101 System Initialization Error OTCXYZ I2C IO is not initialized 1) Reboot Positioner
(OTCXYZ I2C IO) 2) Reinstall Motor Controller Board firmware

60207102 System Initialization Error OTCXYZ Sensor Monitor is not 1) Reboot Positioner
(OTCXYZ Sensor Monitor) initialized 2) Reinstall Motor Controller Board firmware

60207103 System Initialization Error OTCXYZ System IO is not 1) Reboot Positioner


(OTCXYZ System IO) initialized 2) Reinstall Motor Controller Board firmware

60207104 Table Collision Lift Switch The table top is lifted by an obstacle or 1) Raise table and remove obstruction
Actuated the collision switches are misaligned. under table top.
2) Align table collision lift switches if there
was no obstruction.

Thursday, April 29, 2010 Page 120 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60207105 System Initialization Error FPGA s/w is Invalid! Download valid, compatible FPGA file to
(OTCXYZ FPGA s/w) Motion Controller.

60208000 Motion handler status is ok Motion handler status is ok

60208101 OTC XYZ axis calibration was Axis calibration not done At least one axis is not calibrated. Do OTC Axis Calibration.
not done.

60208102 OTC XYZ system initialization System initialization failed Reboot Positioner.
failed.

60208103 Invalid wall stand room layout Do Wall Stand Room Calibration.

60208104 Invalid table room layout Do Table Room Calibration.

60208105 Wallstand tilt is not in position currently not reported

60208106 Invalid position sent An invalid position (0x8000) was provided Redo OTC calibration procedure.
for one or more axes when setting room
calibration

60208107 Wallstand not fully extended or Full Featured Wall Stand: The Wall Stand 1) Fully extend or retract the Wall Stand.
retracted extraction is in an undefined position 2) If the Wall Stand is extended/retracted,
while an automatic motion is requested. check and align extended/retracted sensors.

60208108 OTC XYZ Pin calibration is not Pin calibration not done Do OTC Pin Calibration.
done.

60208109 OTC XYZ Room calibration is Room calibration is not done Do OTC Room Calibration.
not done.

60208110 OTC Beta axis is not in position OTC beta is not in position Beta is not positioned to 0 degrees when Ensure Beta is in its 0 degree detent as
setting the room calibration. instructed when doing the OTC room
calibration.

60208111 Table drawer is not fully The table drawer is not or is not detected 1) If the table is fully extracted, check the
extended as to be in the extended position when it table extracted sensor alignment and
should be for automatic motion

Thursday, April 29, 2010 Page 121 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60208501 OTC Longitudinal (X) axis move X axis move is unreachable The requested target position is outside 1) Auto Center / Tracking: Position master
is unreachable. the calibrated motion range (axis such that the X axis target position stays
calibration). inside the calibrated range.
2) Auto Position: reset Auto Position such
that X axis target position stays inside
calibrated range.
3) Redo Axis calibration.

60208502 OTC Transversal (Y) axis move is Y axis move is unreachable The requested target position is outside 1) Auto Center / Tracking: Position master
unreachable. the calibrated motion range (axis such that the Y axis target position stays
calibration). inside the calibrated range.
2) Auto Position: reset Auto Position such
that Y axis target position stays inside
calibrated range.
3) Redo Axis calibration.

60208503 OTC Vertical (Z) axis move is Z axis move is unreachable The requested target position is outside 1) Auto Center / Tracking: Position master
unreachable. the calibrated motion range (axis such that the Z axis target position stays
calibration). inside the calibrated range.
2) Auto Position: reset Auto Position such
that Z axis target position stays inside
calibrated range.
3) Redo Axis calibration.

60208504 Tilt axis move is unreachable currently not reported

60208505 A axis move is unreachable The requested target position is outside 1) Auto Center / Tracking: Position master
the calibrated motion range (axis such that the A axis target position stays
calibration). inside the calibrated range.
2) Auto Position: reset Auto Position such
that A axis target position stays inside
calibrated range.
3) Redo Axis calibration.

60208506 B axis move is unreachable The requested target position is outside 1) Auto Center / Tracking: Position master
the calibrated motion range (axis such that the B axis target position stays
calibration). inside the calibrated range.
2) Auto Position: reset Auto Position such
that B axis target position stays inside
calibrated range.
3) Redo Axis calibration.

60208507 XYZ no AB destination is set Software problem: OTCXYZ is asked to


move but no OTCAB destination was
provided to let the AB controller
participate in the automove protocol.

Thursday, April 29, 2010 Page 122 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60208508 AB no XYZ destination is set Software problem: OTCAB is asked to
move but no OTCXYZ destination was
provided to let the XYZ controller
participate in the automove protocol.

60208509 Move destination interference The Motion Controller detects that the 1) Position Master such that the OTC can
OTC is likely to interfere with the Wall Auto Center / Track without interfering with
Stand or Table when moving to the target the Wall Stand.
position requested for the automatic 2) Reset Auto Position such that the OTC
can move without interfering with the Wall
Stand.
3) Verify System Calibration.

60208510 Move destination not set The Motion Controller received an


Automove command but no destination is
set.

60208511 OTC position is unknown. OTC position is unknown Reboot Positioner.

60208512 Wallstand extension is unknown. Wallstand extension is unknown Full Featured Wall Stand only: Bucky is 1) Put Wall Stand extension into defined
neither in retracted nor in extended position (extended/retracted).
2) Check alignment of extended/retracted
sensor.

60208513 Table extension is unknown. Table extension is unknown Table Bucky is neither in retracted nor in 1) Put Table extension into defined
extended position. position (extended/retracted).
2) Check alignment of extended/retracted
sensor.

60208514 Table bucky is not retracted Table Bucky is not in retracted position 1) Put Table Bucky into retracted position.
when it should be for automatic motion.

60208515 OTC XYZ reports a move error. Move error

60208516 Table float range is unknown The OTC does not know the table float 1)Reboot Positioner
range and thus can not consider it for 2) Check System Configuration for Table
collision avoidance. setup and Table controller switch setting.

60208517 Wallstand no OTC destination currently not reported


set

60208518 Table no OTC destination set currently not reported

Thursday, April 29, 2010 Page 123 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60208519 OTC XYZ reports the move Move destination interferes with The Motion Controller detects that the 1) Position Table Bucky such that the OTC
destination interferes with the wallstand OTC is likely to interfere with the Wall can Auto Center / Track without interfering
Wallstand. Stand when moving to the target position with the Wall Stand
requested for the automatic motion. 2) Reset Auto Position such that the OTC
can move without interfering with the Wall
Stand
3) Verify System Calibration.

60208520 OTC XYZ reports the move Move destination interferes with The Motion Controller detects that the 1) Position Wall Stand such that the OTC
destination interferes with the table OTC is likely to interfere with the Table can Auto Center / Track without interfering
Table. when moving to the target position with the Table
requested for the automatic motion. 2) Reset Auto Position such that the OTC
can move without interfering with the
Table

60208521 OTC XYZ reports the move Move destination interferes with currently not reported
destination interferes with the OTC
OTC.

60208522 AutoMove Watchdog Timeout: 1)The SCB did send an auto move Repress Auto Move button to continue
either destination set and no destination but no Automove enable Auto Move.
enable or no 0x104 msg command was received by the Motion
received during move Controller Board on time.
2)An automove is in progress but the SCB
failed to send an Automove Command
(0x104) on time.

60208524 OTCXYZ CMH MOVE At least one of the OTC X, Y, Z axes did 1) Check for mechanical obstructions (belt
TIMEOUT. not reach ist destination on time during tension, rails), check if brakes open
automatic motion (Auto Position, Auto properly (and detent lock solenoid where
Center, Auto Track). available).
2) Check Motor, Clutch and Motor encoder

60208525 Please move the OTC away from CMH OTC INTERFERENCE The OTC is too close to the WSD to start Manually separate OTC and Wall Stand
the Wall Stand. WITH WSD. an Automatic Motion (Auto Position, Auto before starting an Automatic Motion.
Center, Auto Track).

60208901 OTC XYZ reports the Autotrack Autotrack Master is out of range The OTC can no longer align with the 1) Position Autotrack Master such that the
Master is out of range. Autotrack Master because it would run OTC can align again.
beyond its min/max position(s).

60208902 OTC XYZ reports the Autotrack Autotrack Master is back in range
Master is back in range.

60209000 Boot handler status is ok Boot handler status is ok

Thursday, April 29, 2010 Page 124 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60209101 OTC XYZ reports invalid boot Invalid boot code The installed boot code does not match 1)Install valid OTCXYZ boot code.
code the controller setting. 2)Verify Motion Controller Board Switch
setting.

60209102 OTC XYZ reports invalid Invalid application code 1)Install valid OTCXYZ application code.
application code 2)Verify Motion Controller Board Switch
setting.

60209103 OTC XYZ reports invalid PLD Invalid PLD code 1)Install valid OTCXYZ PLD code.
code 2)Verify Motion Controller Board Switch
setting.

60209104 Bad checksum record 1) Ensure download file is OK and repeat


firmware download transaction.

60209105 Bad total checksum 1) Ensure download file is OK and repeat


firmware download transaction.

60209106 Invalid record length 1) Ensure download file is OK and repeat


firmware download transaction.

60209107 Invalid calibration parameter 1) Redo OTC calibration.

60209108 Invalid motor parameter 1) Download intact Motor Parameter File

60210000 Serial handler status is ok Serial handler status is ok

60210001 SPA_TX timeout error SPA_TX timeout error A communication problem occurred with
the serial interface

60210002 SPB_TX timeout error SPB_TX timeout error A communication problem occurred with
the serial interface

60210003 SPIA TX timeout error SPIA TX timeout error A communication problem occurred with
the serial interface

60210101 SCIA RX error A communication problem occurred with


the serial interface

60210102 SCIB RX error A communication problem occurred with


the serial interface

60210103 MCBSPA_TX timeout error A communication problem occurred with


the serial interface

Thursday, April 29, 2010 Page 125 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60210104 MCBSPB_TX timeout error A communication problem occurred with
the serial interface

60210105 SPIA TX timeout error A communication problem occurred with


the serial interface

60211000 I2C handler status is ok I2C handler status is ok

60211002 Bad device index, I2C task Bad device index, I2C task An invalid I2C device index (address) has 1)Verify I2C device ID switch settings (IR
exiting exiting been detected. Receiver, I2C I/O board, Remote Pot-
Interface).

60211101 I2C configuration error. I2C A I2C device configuration error has been 1)Verify I2C device ID switch settings (IR
task waiting to start detected during initialization Receiver, I2C I/O board, Remote Pot-
Interface).

60211102 I2C stop timeout I2C bus error Reboot Positioner

60211103 I2C busy timeout I2C bus error Reboot Positioner

60211104 I/O bit stuck in wrong initial state at least one of the I/O signals connected
to the I2C is in a wrong state during
initialization.

60211105 Bad device index. I2C task An invalid I2C device index (address) has 1)Verify I2C device ID switch settings (IR
exiting been detected. Receiver, I2C I/O board, Remote Pot-
Interface).

60212000 Transfer handler status is ok

60212001 Transfer accepted

60212101 Invalid version currently not reported

60212102 Mode change rejected MCB is not in a state to change its mode 1) Reboot Positioner and retry download
for download.

60212103 Opening the file failed Motion Controller could not open the 1)Retry download
downloaded file 2)Ensure the file to be downloaded os OK.

60212104 Bad file record MCB detected a bad file record during file 1)Retry download
download from SCB. 2)Ensure the file to be downloaded is OK.

Thursday, April 29, 2010 Page 126 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60212105 Bad file checksum MCB detected a checksum error during 1)Retry download
file download from SCB. 2)Ensure the file to be downloaded is OK.

60212106 Invalid transfer source MCB detected an invalid transfer source 1)Reboot positioner and retry download
during file download from SCB.

60212107 Invalid transfer type MCB detected an invalid transfer type 1)Reboot positioner, at Console select
during file download from SCB. valid firmware file for the Motion Controller
Board and redo download.

60212108 Invalid packet length MCB detected an invalid packet length 1)Reboot positioner and retry download
during file download from SCB. 2)Install intact firmware files at Console
and redo download.

60212109 No application code A motor parameter or calibration file 1) Download Motion Controller Application
dowloaded download has been started but the Motion code prior downloading Motor Parameter
Controller Board has no application code or Calibration Files.
loaded.

60212110 Only boot code downloaded A motor parameter or calibration file 1) Download Motion Controller Application
download has been started but the Motion code prior downloading Motor Parameter
Controller Board has no application code or Calibration Files.
loaded.

60212111 Zero sized file request The specified file to be up-/downloaded 1) Upload of calibration file: Redo OTC
to/from the SCB is empty. Calibration (will upload new calibration
file automatically).
2) Downloads: Install intact file(s) at
Console and redo download.

60212112 File size is too big Download file not compatible with 1)Get download file for installed MCB.
existing MCB (not enough memory). 2)Replace MCB with version that does
support file size.

60212113 Transfer is already in progress A file transfer has been requested while 1) Wait until ongoing transfer is finished
another file transfer is already in progress. then retry up-/download
2) Reboot positioner and retry up-

60212114 Too few bytes transfered File transfer error 1) Reboot Positioner and retry file up-
/download.

60212115 Too many file bytes File transfer error 1) Reboot Positioner and retry file up-
/download.

Thursday, April 29, 2010 Page 127 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60212116 Invalid configuration OTC XYZ configuration message does not 1) Verify if system configuration matches
match current switch settings. actual hardware (Positioner: Setup /
System Configuration OTC)
2) Verify Motion Controller Board switch
settings.

60212117 Flashing failed Could not store data into non volatile 1) Retry download.
flash-memory on Motor Controller Board. 2) Exchange motor controller board / flash
memory if error persists.

60212118 No transfer in progress File transfer error 1) Reboot Positioner and retry file up-
/download.

60212119 Bad block request to target File transfer error 1) Reboot Positioner and retry file up-
/download.

60212120 Bad sequence number File transfer error 1) Reboot Positioner and retry file up-
/download.

60212121 Too many block bytes File transfer error 1) Reboot Positioner and retry file up-
/download.

60212122 Bad check sum File transfer error 1) Reboot Positioner and retry file up-
/download.

60212123 Transfer not an Srecord File transfer error 1) Reboot Positioner and retry file up-
/download.

60212124 Bad transfer type OTC XYZ has a file embedded type that 1)Reboot Positioner, ensure MCB firmware
does not match requested type. file installed on Console is OK and retry
download.

60212125 Bad transfer target File Transfer error: Motion Controller has 1)Reboot Positioner, ensure MCB firmware
a file embedded target that does not file installed on Console is OK and retry
match requested target. download.

60212126 Bad switch settings File Transfer Error: Motion Controller has 1)Reboot Positioner, ensure MCB firmware
a file embedded switch code that does file installed on Console is OK and retry
not match requested code. download.
2)Ensure that switch setting of Motion
Controller Board is correct.

60212127 Bad Srecord address size The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
file installed on Console is OK and retry
download.

Thursday, April 29, 2010 Page 128 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60212128 Parameter Parsing Error At least one of the parameters of the 1)Reboot Positioner, ensure MCB
parameter file can not be processed. parameter file installed on Console is OK
and retry download.

60300101 OTC AB download version does MCB application software has a 1) Reinstall all MCB software versions
not match App Version. mismatched version than what the SCB 2) Check switch settings of MCB boards
thinks it should have. This occurs typically
when an upgrade of software was
mismatched or the SCB is checking on
things at powerup.

60300102 OTC AB mode change rejected. MCB is not in a state to change its mode 1) Reboot Positioner and retry download
for download.

60300103 OTC AB had a calibration file OTC AB was unable to open a The OTCAB calibration file could not be 1) Redo OTC calibration.
upload problem file for calibration upload. uploaded to the SCB.

60300104 OTC AB had a parm or OTC AB had a badly formed SCB detected invalid data / format when 1) Do OTC calibration if error occurs when
calibration file problem motor parameter or calibration validating parameter or calibration file. trying to download calibration file.
file record. 2) Download Motor Parameter file from
Console.

60300105 OTC AB had a parm or OTC AB had a bad motor SCB detected a checksum error when 1) Do OTC calibration if error occurs when
calibration file problem parameter file or calibration file validating parameter or calibration file trying to download calibration file.
checksum. before download. 2) Download Motor Parameter file from
Console.

60300106 OTC AB had a file transfer OTC AB had an unexpected 1)Make sure file selection is correct and
problem. transfer source/destination. retry download.

60300107 OTC AB had a file transfer OTC AB had an invalid transfer Requested transfer type not supported by 1) Verify if MCB firmware/app sw version
problem. type requested. MCB does support desired up-/download
transaction,, update if required.

60300108 OTC AB had a system OTC AB had a CAN packet 1) Reboot Positioner and redo up-
communications error received with an unexpected /download transaction.
packet length.

60300109 OTC AB had a software OTC AB App code will only SCB tried to download firmware while the 1) Reboot Positioner and redo firmware
download problem accept non-firmware downloads. motor controller was running App code download procedure.
instead Boot Code.

60300110 OTC AB had a software OTC AB Boot code will only SCB tried to download a parameter or 1)Verify motor controller switch setting and
download problem accept Boot, App and FPGA calibration file while the motor controller download application SW. Try
code downloads. was running Boot code instead App Code. downloading parameter / calibration file

Thursday, April 29, 2010 Page 129 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60300111 OTC AB had a file transfer OTC AB had a zero size file The specified file to be up-/downloaded 1) Upload of calibration file: Redo OTC
problem. specified for transfer. to/from the SCB is empty. Calibration (will upload new calibration
file automatically).
2) Downloads: Install intact file(s) at
Console and redo download.

60300112 OTC AB had a file transfer OTC AB download file size is Download file not compatible with 1)Get download file for installed MCB.
problem. too large for this controller. existing MCB (not enough memory). 2)Replace MCB with version that does
support file size.

60300113 OTC AB had a file transfer OTC AB has a file transfer is 1) Reboot Positioner and redo up-
problem. already in progress. /download transaction.

60300114 OTC AB had a file transfer OTC AB request to complete 1) Reboot Positioner and redo up-
problem. the transfer failed, too few bytes /download transaction.
transferred.

60300115 OTC AB had a file transfer OTC AB request to complete 1) Reboot Positioner and redo up-
problem. the transfer failed, too many /download transaction.
bytes transferred.

60300116 OTC AB configuration message OTC AB configuration message 1) Verify if system configuration matches
does not match current switch does not match current switch actual hardware (Positioner: Setup /
settings. settings. System Configuration OTC)
2) Verify OTCAB controller switch settings.

60300117 OTC AB had a file store error. OTC AB store to flash failed. 1) Retry.
2) Exchange motor controller board / flash
memory if error persists.

60300118 OTC AB had a file transfer OTC AB had no file transfer in 1) Reboot Positioner and redo up-
problem. progress. /download transaction.

60300119 OTC AB had a file transfer OTC AB had an invalid block 1) Reboot Positioner and redo up-
problem. transfer request target. /download transaction.

60300120 OTC AB had a file transfer OTC AB had an unexpected 1) Reboot Positioner and redo up-
problem. sequence number during a /download transaction.
block transfer.

60300121 OTC AB had a file transfer OTC AB received too many 1) Reboot Positioner and redo up-
problem. bytes during block transfer. /download transaction.

60300122 OTC AB had a file transfer OTC AB block transfer 1) Reboot Positioner and redo up-
problem. checksum failed. /download transaction.

Thursday, April 29, 2010 Page 130 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60300123 OTC AB had a file transfer OTC AB had expected the file The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. to contain S-records. file installed on Console is OK and retry
download.

60300124 OTC AB had a file transfer OTC AB has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. type that does not match file installed on Console is OK and retry
requested type. download.

60300125 OTC AB had a file transfer OTC AB has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. target that does not match file installed on Console is OK and retry
requested target. download.

60300126 OTC AB had a file transfer OTC AB has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. switch code that does not file installed on Console is OK and retry
match requested code. download.
2)Ensure that switch setting of Motion
Controller Board is correct.

60300127 OTC AB had a file transfer OTC AB has an S-record The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. address size that does not file installed on Console is OK and retry
match the S-record type. download.

60400001 Motion Controller Boot Code is Motion Controller Boot Code is 1) Verify switch setting. Download valid
Invalid.\r\n\r\n Please contact Invalid.\r\n\r\n Please contact Boot Code.
Technical Support. Technical Support.

60400002 Motion Controller Application Motion Controller Application 1) Verify Motion Controller Board switch
Code is Invalid.\r\n\r\n Please Code is Invalid.\r\n\r\n Please setting. Download valid Application Code.
contact Technical Support. contact Technical Support.

60400003 Motion Controller "Stay In Boot" Motion Controller "Stay In 1)Turn off "Stay in Boot Switch" to allow
switch is set.\r\n\r\n Please Boot" switch is set.\r\n\r\n running in App code..
contact Technical Support. Please contact Technical

60400004 Motion Controller Initialization Motion Controller Initialization


failure.\r\n\r\n Please contact failure.\r\n\r\n Please contact
Technical Support. Technical Support.

60400005 Motion Controller FPGA image is Motion Controller FPGA image 1) download new FPGA file to Motion
Invalid.\r\n\r\n Please contact is Invalid.\r\n\r\n Please Controller.
Technical Support. contact Technical Support.

60400006 Communications to OTC AB Communications to OTC AB 1) Reboot Positioner.


Motion Controller are down. Motion Controller are down. 2) Verify Motion Controller Switch Setting.

3) Check power and connections to MCB.

Thursday, April 29, 2010 Page 131 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60400007 Unable to get OTC AB Motion Unable to get OTC AB Motion 1) Reinstall all MCB software versions
Controller configuration data. Controller configuration data. 2) Check switch settings of MCB boards

60400008 AB can not Auto Center because AB can not Auto Center The Motion controller detects the risk of 1) Move Table / Wall Stand or manually
of risk of collision because of risk of collision an impact with either the Table or Wall move OTC until there is no risk of collision
anymore.

60400009 OTC AB Axis did not complete OTC AB Axis did not complete Motion controller could not terminate 1) Check for and remove possible
move (time-out). move (time-out). motion on time. obstruction.

60400010 AB Axis Motion Blocked. AB Axis Motion Blocked.


\r\nPlease Remove Obstruction. \r\nPlease Remove Obstruction.

60400011 AB MCB Corrupt Flash Image. AB MCB Corrupt Flash Image. 1) Download new Flash image.

60400012 OTC AB Axis motion error (move OTC AB Axis motion error 1) Go to Positioner Diagnostics / OTC /
failed). (move failed). Axis Diagnostics /A, B and verify indicated
positions of pots and encoders.
Check component and wiring where
positions differ.

60400013 OTC AB Axis invalid Auto Move OTC AB Axis invalid Auto The OTC target position of at least one of 1) Recalibrate OTC.
destination requested. Move destination requested. the A, B axes is out of range.

60400014 OTC AB Axis motion out of OTC AB Axis motion out of The A and/or B axis is outside the 1) Move axis inside the calibrated motion
range. range. calibrated motion range. range.
2)If it obviously is inside the motion range
check min/max position and redo axis cal.
If required.
3)If it obviously is inside the range and
min/max pos. is OK verify pots, encoders
and their wiring.

60400015 OTC AB Axis unable to get to OTC AB Axis unable to get to The requested destination is outside the 1) Recalibrate OTC.
destination requested. destination requested. valid (calibrated) motion range. 2) Auto Positioning: redefine Auto Position
such that the OTC axis position is within
the calibrated motion range.

60400016 AB Axis Invalid Auto Move AB Axis Invalid Auto Move 1) Recalibrate OTC.
Destination Requested. Destination Requested.

60400017 OTC AB Axis invalid position. OTC AB Axis invalid position. The position of the A and/or B axes is 1)Reboot Positioner
reported as invalid. 2)In Positioner Diagnostics check which
axes report "invalid" (+/-3276.8deg). Check
pots/encoders and wiring.
3)Redo OTC calibration.

Thursday, April 29, 2010 Page 132 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60400018 AB Axis Motion Controller AB Axis Motion Controller
Initialization failure.\r\n\r\n Initialization failure.\r\n\r\n
Please contact Technical Please contact Technical
Support.

60400101 OTC AB download version does MCB application software has a 1) Reinstall all MCB software versions
not match App Version. mismatched version than what the SCB 2) Check switch settings of MCB boards
thinks it should have. This occurs typically
when an upgrade of software was
mismatched or the SCB is checking on
things at powerup.

60400102 OTC AB mode change rejected. MCB is not in a state to change its mode 1) Reboot Positioner and retry download
for download.

60400103 OTC AB had a calibration file OTC AB was unable to open a The OTCAB calibration file could not be 1) Redo OTC calibration.
upload problem file for calibration upload. uploaded to the SCB at the end of the
calibration procedure.

60400104 OTC AB had a parm or OTC AB had a badly formed SCB detected invalid data / format when 1) Do OTC calibration if error occurs when
calibration file problem motor parameter or calibration validating parameter or calibration file. trying to download calibration file.
file record. 2) Download Motor Parameter file from
Console.

60400105 OTC AB had a parm or OTC AB had a bad motor SCB detected a checksum error when 1) Do OTC calibration if error occurs when
calibration file problem parameter file or calibration file validating parameter or calibration file trying to download calibration file.
checksum. before download. 2) Download Motor Parameter file from
Console.

60400106 OTC AB had a file transfer OTC AB had an unexpected 1)Make sure file selection is correct and
problem. transfer source/destination. retry download.

60400107 OTC AB had a file transfer OTC AB had an invalid transfer Requested transfer type not supported by 1) Verify if MCB firmware/app sw version
problem. type requested. MCB does support desired up-/download
transaction,, update if required.

60400108 OTC AB had a system OTC AB had a CAN packet 1) Reboot Positioner and redo up-
communications error received with an unexpected /download transaction.
packet length.

60400109 OTC AB had a software OTC AB App code will only SCB tried to download firmware while the 1) Reboot Positioner and redo firmware
download problem accept non-firmware downloads. motor controller was running App code download procedure.
instead Boot Code.

Thursday, April 29, 2010 Page 133 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60400110 OTC AB had a software OTC AB Boot code will only SCB tried to download a parameter or 1)Verify motor controller switch setting and
download problem accept Boot, App and FPGA calibration file while the motor controller download application SW. Try
code downloads. was running Boot code instead App Code. downloading parameter / calibration file

60400111 OTC AB had a file transfer OTC AB had a zero size file The specified file (calibration file) to be 1) Upload of calibration file: Redo OTC
problem. specified for transfer. uploaded to the SCB is empty. Calibration (will upload new calibration
file automatically).
2) Downloads: Install intact file(s) at
Console and redo download.

60400112 OTC AB had a file transfer OTC AB download file size is Download file not compatible with 1)Get download file for installed MCB.
problem. too large for this controller. existing MCB (not enough memory). 2)Replace MCB with version that does
support file size.

60400113 OTC AB had a file transfer OTC AB has a file transfer is 1) Reboot Positioner and redo up-
problem. already in progress. /download transaction.

60400114 OTC AB had a file transfer OTC AB request to complete 1) Reboot Positioner and redo up-
problem. the transfer failed, too few bytes /download transaction.
transferred.

60400115 OTC AB had a file transfer OTC AB request to complete 1) Reboot Positioner and redo up-
problem. the transfer failed, too many /download transaction.
bytes transferred.

60400116 OTC AB configuration message OTC AB configuration message 1) Verify if system configuration matches
does not match current switch does not match current switch actual hardware (Positioner: Setup /
settings. settings. System Configuration OTC)
2) Verify OTCAB controller switch settings.

60400117 OTC AB had a file store error. OTC AB store to flash failed. 1) Retry.
2) Exchange motor controller board / flash
memory if error persists.

60400118 OTC AB had a file transfer OTC AB had no file transfer in 1) Reboot Positioner and redo up-
problem. progress. /download transaction.

60400119 OTC AB had a file transfer OTC AB had an invalid block 1) Reboot Positioner and redo up-
problem. transfer request target. /download transaction.

60400120 OTC AB had a file transfer OTC AB had an unexpected 1) Reboot Positioner and redo up-
problem. sequence number during a /download transaction.
block transfer.

60400121 OTC AB had a file transfer OTC AB received too many 1) Reboot Positioner and redo up-
problem. bytes during block transfer. /download transaction.

Thursday, April 29, 2010 Page 134 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60400122 OTC AB had a file transfer OTC AB block transfer 1) Reboot Positioner and redo up-
problem. checksum failed. /download transaction.

60400123 OTC AB had a file transfer OTC AB had expected the file The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. to contain S-records. file installed on Console is OK and retry
download.

60400124 OTC AB had a file transfer OTC AB has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. type that does not match file installed on Console is OK and retry
requested type. download.

60400125 OTC AB had a file transfer OTC AB has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. target that does not match file installed on Console is OK and retry
requested target. download.

60400126 OTC AB had a file transfer OTC AB has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. switch code that does not file installed on Console is OK and retry
match requested code. download.
2)Ensure that switch setting of Motion
Controller Board is correct.

60400127 OTC AB had a file transfer OTC AB has an S-record The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. address size that does not file installed on Console is OK and retry
match the S-record type. download.

60401000 System handler status is OK System handler status is OK

60401002 Memory test failed Memory test failed 1) Reboot Positioner


2) Reinstall Boot Strap to MCB
3)Replace MCB

60401003 Flash CSM is locked Flash CSM is locked An unauthorized attempt to read/write 1) Use approved up-/download process and
from/to the MCB Flash Memory has been firmware.
provided by the Code Security Module
(the correct password has not been written
to the CSM registers).

60401004 System has persistent errors System has persistent errors 1) Check Power Supply and wiring.
2) Reinstall all Motion Controller firmware

60401101 OTC AB memory error has Memory test failed 1) Reboot Positioner
occurred 2) Reinstall Boot Strap to MCB
3)Replace MCB

Thursday, April 29, 2010 Page 135 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60401102 OTC AB memory error has Flash CSM is locked An unauthorized attempt to read/write 1) Use approved up-/download process and
occurred from/to the MCB Flash Memory has been firmware.
provided by the Code Security Module
(the correct password has not been written
to the CSM registers).

60401103 No timers available Software failure 1)Reboot Positioner

60401104 Invalid parameter block 1)Reboot Positioner


2)Reinstall MCB Motor Parameter file for
OTCAB Controller

60401105 Invalid parameter 1)Reboot Positioner


2)Reinstall MCB Motor Parameter file for
OTCAB Controller

60401106 Invalid mailbox software failure Reboot Positioner

60401107 Missing magic number in flash Check number not found at expected 1) Reboot Positioner
location. Flash initialization error. 2)Reinstall all MCB firmware
3)Replace MCB

60401108 Checksum error in flash 1)Reboot Positioner


2)Reinstall MCB firmware

60401109 Size error in flash The size of a data structure written or read 1) Reboot positioner and retry down/-
from the flash memory is incorrect. upload transaction.

60401110 Version error in flash currently not reported

60401111 Flash has defaulted currently not reported

60401112 OTC AB memory error has Flash programming error 1)Reboot Positioner and retry download to
occurred MCB
2)Replace OTCAB MCB.

60401113 OTC AB memory error has Flash erase error 1)Reboot Positioner and retry download to
occurred MCB
2)Replace OTCAB MCB.

60401114 OTC AB memory error has Flash verify error 1)Reboot Positioner and retry download to
occurred MCB
2)Replace OTCAB MCB.

Thursday, April 29, 2010 Page 136 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60401115 Flash programming error Flash programming error 1)Reboot Positioner and retry download to
MCB
2)Replace OTCAB MCB.

60401116 Flash erase error Flash erase error 1)Reboot Positioner and retry download to
MCB
2)Replace OTCAB MCB.

60401117 Flash verify error Flash verify error 1)Reboot Positioner and retry download to
MCB
2)Replace OTCAB MCB.

60401118 24V power shunt rail failed 24V power shunt rail failed currently not reported

60401501 Movement timeout error At least one of the OTC AB axes did not 1) Check for and remove possible
terminate motion on time obstruction.

60401502 Mailbox is full software failure Reboot Positioner

60401503 24V power shunt rail failed currently not reported

60401504 No motor power 1) Check motor power: wiring, connections,


fuses

60401901 System test event

60402000 Motor 0 handler status is ok Motor 0 handler status is ok

60402101 Motor 0 is in error state B axis motor control has an error 1)Reboot Positioner
2)Check other error codes for more details.

60402102 Motor 0 servo error B axis motor reports a servo error. 1) Check function/wiring of encoders and
pot.

60402103 Motor 0 device position error B axis motor reports device position error. 1) Check function/wiring of encoders and
pot.

60402104 Motor 0 movement lock sensor The B Axis detent lock solenoid did not 1) Check function of detent lock solenoid
is blocked disengage, so the axis can not move. 2) Check alignment and function of detent
lock sensor if 1) is OK

60402105 Motor 0 drive fault currently not reported

Thursday, April 29, 2010 Page 137 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60402106 Motor 0 parameters are not set 1) Download Motor Parameter File to
Motion Controller.

60402107 Motor 0 invalid command software problem Reboot Positioner

60402108 Motor 0 sensor not reached currently not reported

60402109 Motor 0 start of travel limit currently not reported

60402110 Motor 0 end of travel limit currently not reported

60402111 Motor 0 motor stalled B Axis Motor did not reach destination on 1) Check for mechanical obstructions
time. (hoses), check if brake opens properly (and
detent lock solenoid if available).
2) Check Motor, Clutch and Motor encoder
function and wiring.

60402112 OTC Beta axis reports a motion Motor 0 force limit B Axis Motor overcurrent was detected. 1) Check for mechanical obstructions
error (hoses), check if brake opens properly.
2) Check for shorts at motor and motor
wiring.

60402113 Motor 0 overpower limit currently not reported

60402114 Motor 0 current sensor Beta Axis current sensor calibration failed 1) Reboot Positioner.
calibration error during power-up/reset. 2) Check motor and motor wiring.
3) Ensure motor parameter file installed at
Console matches installed motor,
download to Motion Controller and reboot.

60402115 Motor 0 movement timeout B Axis Motor did not reach destination on 1) Check for mechanical obstructions
time. (hoses), check if brake opens properly (and
detent lock solenoid).
2) Check Motor, Clutch and Motor encoder
function and wiring.

60402116 Motor 0 home sensor blocked currently not reported

60402117 Motor 0 invalid master position currently not reported

60402501 Motor 0 motor busy A new motion command has been


received while the motor executes the

Thursday, April 29, 2010 Page 138 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60402502 Motor 0 invalid motor parameter 1) Download Motor Parameter File to
Motion Controller.

60402503 Motor 0 invalid motor number currently not reported

60402504 Motor 0 drive disabled currently not reported

60402505 Motor 0 overpower warning currently not reported

60402506 Motor 0 soft start of travel limit The B axis reached its minimum position If axis is not really at travel limit:
(as set with axis calibration). 1) Recalibrate OTC
2) Check position control elements
(encoders, pots) and their wiring.

60402507 Motor 0 soft end of travel limit The B axis reached its maximum position If axis is not really at travel limit:
(as set with axis calibration). 1) Recalibrate OTC
2) Check position control elements
(encoders, pots) and their wiring.

60402508 Motor 0 velocity limit when idle currently not reported

60403000 Motor 1 handler status is ok Motor 1 handler status is ok

60403101 Motor 1 is in error state A axis motor control has an error 1)Reboot Positioner
2)Check other error codes for more details.

60403102 OTC Alpha axis reports a motion Motor 1 servo error 1) Check function/wiring of encoder.
error

60403103 Motor 1 device position error 1) Check function/wiring of pot.

60403104 Motor 1 movement lock sensor


is blocked

60403105 Motor 1 drive fault currently not reported

60403106 Motor 1 parameters are not set 1) Download Motor Parameter File to
Motion Controller.

60403107 Motor 1 invalid command software problem Reboot Positioner

Thursday, April 29, 2010 Page 139 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60403108 Motor 1 sensor not reached A axis did not reach home sensor when 1) Check function, alignment and wiring of
moving to home. home sensor.

60403109 Motor 1 start of travel limit currently not reported

60403110 Motor 1 end of travel limit currently not reported

60403111 Motor 1 motor stalled Motor did not reach destination on time. 1) Check for mechanical obstructions
(tubes, drive mechanism), check if brake
opens.
2) Check Motor and Motor encoder
function and wiring.

60403112 OTC Alpha axis reports a motion Motor 1 force limit Axis A Motor overcurrent was detected. 1) Check for mechanical obstructions
error (tubes, drive mechanism), check if brake
opens.
2) Check for shorts at motor and motor
wiring.

60403113 Motor 1 overpower limit currently not reported

60403114 Motor 1 current sensor Alpha Axis current sensor calibration 1) Reboot Positioner.
calibration error failed during power-up/reset. 2) Check motor and motor wiring.
3) Ensure motor parameter file installed at
Console matches installed motor,
download to Motion Controller and reboot.

60403115 Motor 1 movement timeout A Axis Motor did not reach destination on 1) Check for mechanical obstructions
time. (hoses), check if brake opens properly.
2) Check Motor, Clutch and Motor encoder
function and wiring.

60403116 Motor 1 home sensor blocked The A axis home sensor is actuated 1) Check home sensor (power, wiring,
although the axis is in a position where it alignment)
should be open. 2) If sensor is OK, recalibrate OTC.

60403117 Motor 1 invalid master position currently not reported

60403501 Motor 1 motor busy A new motion command has been


received while the motor executes the

60403502 Motor 1 invalid motor parameter 1) Download Motor Parameter File to


Motion Controller.

Thursday, April 29, 2010 Page 140 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60403503 Motor 1 invalid motor number currently not reported

60403504 Motor 1 drive disabled currently not reported

60403505 Motor 1 overpower warning currently not reported

60403506 Motor 1 soft start of travel limit The A axis reached its minimum position If axis is not really at travel limit:
(as set with axis calibration). 1) Recalibrate OTC
2) Check position control elements
(encoders) and their wiring.

60403507 Motor 1 soft end of travel limit The A axis reached its minimum position If axis is not really at travel limit:
(as set with axis calibration). 1) Recalibrate OTC
2) Check position control elements
(encoders) and their wiring.

60403508 Motor 1 velocity limit when idle currently not reported

60404000 Motor 2 handler status is ok Motor 2 handler status is ok

60404101 Motor 2 is in error state Motor 2 is in error state currently not reported

60404102 Motor 2 servo error Motor 2 servo error

60404103 Motor 2 device position error Motor 2 device position error

60404104 Motor 2 movement lock sensor is Motor 2 movement lock sensor


blocked is blocked

60404105 Motor 2 drive fault Motor 2 drive fault currently not reported

60404106 Motor 2 parameters are not set Motor 2 parameters are not set

60404107 Motor 2 invalid command Motor 2 invalid command currently not reported

60404108 Motor 2 sensor not reached Motor 2 sensor not reached currently not reported

60404109 Motor 2 start of travel limit Motor 2 start of travel limit currently not reported

Thursday, April 29, 2010 Page 141 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60404110 Motor 2 end of travel limit Motor 2 end of travel limit currently not reported

60404111 Motor 2 stalled Motor 2 stalled

60404112 Motor 2 force limit Motor 2 force limit currently not reported

60404113 Motor 2 overpower limit Motor 2 overpower limit currently not reported

60404114 Motor 2 current sensor calibration Motor 2 current sensor currently not reported
error calibration error

60404115 Motor 2 movement timeout Motor 2 movement timeout currently not reported

60404116 Motor 2 home sensor blocked Motor 2 home sensor blocked currently not reported

60404117 Motor 2 invalid master position Motor 2 invalid master position currently not reported

60404501 Motor 2 busy Motor 2 busy

60404502 Motor 2 invalid parameter Motor 2 invalid parameter

60404503 Motor 2 invalid number Motor 2 invalid number

60404504 Motor 2 drive disabled Motor 2 drive disabled currently not reported

60404505 Motor 2 overpower warning Motor 2 overpower warning currently not reported

60404506 Motor 2 soft start of travel limit Motor 2 soft start of travel limit currently not reported

60404507 Motor 2 soft end of travel limit Motor 2 soft end of travel limit currently not reported

60404508 Motor 2 velocity limit when idle Motor 2 velocity limit when idle currently not reported

60405000 CAN handler status is ok CAN handler status is ok

60405101 CAN abort ack problem during CAN communication Reboot Positioner

Thursday, April 29, 2010 Page 142 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60405102 CAN write was denied problem during CAN communication Reboot Positioner

60405103 CAN port wake up problem during CAN communication Reboot Positioner

60405104 CAN receive message lost problem during CAN communication Reboot Positioner

60405105 CAN bus is off problem during CAN communication Reboot Positioner

60405106 CAN error passive problem during CAN communication Reboot Positioner

60405107 CAN warning level exceeded problem during CAN communication Reboot Positioner

60405108 CAN unknown port error problem during CAN communication Reboot Positioner

60405109 The board type must be Eval problem during CAN communication Reboot Positioner
TMC or DMC

60405110 The baud must be OneMeg problem during CAN communication Reboot Positioner
HalfMeg or QuarterMeg

60405111 The CAN port must be problem during CAN communication Reboot Positioner
PrimaryPort or SecondaryPort

60405112 A callback pointer must be problem during CAN communication Reboot Positioner
provided

60405113 The port was previously problem during CAN communication Reboot Positioner
initialized

60405114 The CAN port was not problem during CAN communication Reboot Positioner
initialized
60405115 The packet ID was not &gt; 0 problem during CAN communication Reboot Positioner
and &lt; 2047

60405116 The packet ID data length was problem during CAN communication Reboot Positioner
&gt; 8

60405117 Timeout waiting for transmit problem during CAN communication Reboot Positioner
ack
60405118 The provided array was not problem during CAN communication Reboot Positioner
large enough

Thursday, April 29, 2010 Page 143 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60405119 The ID is already stored problem during CAN communication Reboot Positioner

60405120 All mailboxes used problem during CAN communication Reboot Positioner

60406000 CS handler status is ok CS handler status is ok

60406101 A badly formed detent status SCB did receive a corrupt detent status
message was received message from MCB.

60406102 Get or Set Detent message. Software problem: SCB has asked to get
invalid motion plane or set the detent position for an invalid
motion plane (axis)

60406103 Get or Set Detent message. Software problem: SCB has asked to get
invalid detent index or set the detent position for an invalid
detent index

60406501 Unable to set mode to the The MCB could not transit to the desired Reboot Positioner
desired mode operation mode.

60406502 An unexpected auto move MCB receives an auto move enabled


enable was received command although no valid auto move
destination has been set before.

60407000 IO Handler status is ok IO Handler status is ok

60407101 System Initialization Error OTCAB I2C IO is not initialized 1) Reboot Positioner
(OTCAB I2C IO). 2) Reinstall Motor Controller Board firmware

60407102 System Initialization Error OTCAB Sensor Monitor is not 1) Reboot Positioner
(OTCAB Sensor Monitor). initialized 2) Reinstall Motor Controller Board firmware

60407103 System Initialization Error OTCAB System IO is not 1) Reboot Positioner


(OTCAB System IO) initialized 2) Reinstall Motor Controller Board firmware

60407104 Table Collision Lift Switch curently not reported


Actuated

60407105 System Initialization Error OTCAB FPGA is not initialized 1) Reboot Positioner
(OTCAB FPGA) 2) Reinstall Motor Controller Board firmware

60408000 Motion handler status is ok Motion handler status is ok

Thursday, April 29, 2010 Page 144 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60408101 OTC AB axis calibration was not Axis calibration not done Do OTC Axis Calibration.
done.

60408102 OTC AB system initialization System initialization failed Reboot Positioner


failed.

60408103 Invalid wall stand room layout Do Wall Stand Room Calibration.

60408104 Invalid table room layout Do Table Room Calibration.

60408105 Wallstand tilt is not in position currently not reported

60408106 Invalid position sent An invalid position (0x8000) was provided Redo OTC calibration procedure
for one or more axes when setting room
calibration

60408107 Wallstand not fully extended or Full Featured Wall Stand: The Wall Stand 1) Fully extend or retract the Wall Stand.
retracted extraction is in an undefined position 2) If the Wall Stand is extended/retracted,
while an automatic motion is requested. check and align extended/retracted sensors.

60408108 OTC AB reports the Pin Pin calibration not done Do OTC Pin Calibration.
calibration is not done.

60408109 Room calibration is not done Do OTC Room Calibration.

60408110 OTC beta is not in position Beta is not positioned to 0 degrees when Ensure Beta is in its 0 degree detent as
setting the room calibration. instructed when doing the OTC room
calibration.

60408111 Table drawer is not fully The table drawer is not or is not detected 1) If the table is fully extracted, check the
extended as to be in the extended position when it table extracted sensor alignment and
should be for automatic motion

60408501 X axis move is unreachable currently not reported

60408502 Y axis move is unreachable currently not reported

60408503 Z axis move is unreachable currently not reported

60408504 Tilt axis move is unreachable currently not reported

Thursday, April 29, 2010 Page 145 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60408505 OTC AB reports the Alpha axis A axis move is unreachable The requested target position is outside 1) Auto Center / Tracking: Position master
move is unreachable. the calibrated motion range (axis such that the A axis target position stays
calibration). inside the calibrated range.
2) Auto Position: reset Auto Position such
that A axis target position stays inside
calibrated range.
3) Redo Axis calibration.

60408506 OTC AB reports the Beta axis B axis move is unreachable The requested target position is outside 1) Auto Center / Tracking: Position master
move is unreachable. the calibrated motion range (axis such that the A axis target position stays
calibration). inside the calibrated range.
2) Auto Position: reset Auto Position such
that A axis target position stays inside
calibrated range.
3) Redo Axis calibration.

60408507 XYZ no AB destination is set Software problem: OTCXYZ is asked to


move but no OTCAB destination was
provided to let the AB controller
participate in the automove protocol.

60408508 AB no XYZ destination is set Software problem: OTCAB is asked to


move but no OTCXYZ destination was
provided to let the XYZ controller
participate in the automove protocol.

60408509 Move destination interference The Motion Controller detects that the 1) Position Master such that the OTC can
OTC is likely to interfere with the Wall Auto Center / Track without interfering with
Stand or Table when moving to the target a component.
position requested for the automatic 2) Reset Auto Position such that the OTC
can move without interfering with the Wall
Stand / Table.
3) Verify System Calibration.

60408510 Move destination not set The Motion Controller received an


Automove command but no destination is
set.

60408511 OTC AB reports that the OTC OTC position is unknown Reboot Positioner.
position is unknown.

60408512 OTC AB reports that the Wallstand extension is unknown Full Featured Wall Stand only: Bucky is 1) Put Wall Stand Bucky into fully
Wallstand extension is unknown. neither in retracted nor in extended extended or retracted position
2) Verify extended/retracted position
sensors, alignment and wiring.

Thursday, April 29, 2010 Page 146 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60408513 OTC AB reports that the Table Table extension is unknown The Table Bucky is neither fully extended 1) Put Table extension into defined
extension is unknown. or retracted when it is supposed to be. position (extended/retracted).
2) Check alignment of extended/retracted
sensor.

60408514 Table bucky is not retracted The Table Bucky is not in retracted 1) Put Table Bucky into fully retracted
position when it is supposed to be. position
2) Verify retracted position sensor,
alignment and wiring.

60408515 OTC AB reports a move error. Move error

60408516 Table float range is unknown The OTC does not know the table float 1)Reboot Positioner
range and thus can not consider it for 2) Check System Configuration for Table
collision avoidance. setup and Table controller switch setting.

60408517 Wallstand no OTC destination currently not reported


set

60408518 Table on OTC destination set currently not reported

60408519 Move destination interferes with 1) Position Master such that the OTC can
wallstand Auto Center / Track without interfering with
the Wall Stand.
2) Reset Auto Position such that the OTC
can move without interfering with the Wall
Stand.
3) Verify System Calibration.

60408520 Move destination interferes with 1) Position Master such that the OTC can
table Auto Center / Track without interfering with
the Table.
2) Reset Auto Position such that the OTC
can move without interfering with the
Table.

60408521 Move destination interferes with currently not reported


OTC

Thursday, April 29, 2010 Page 147 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60408522 AutoMove Watchdog Timeout: 1)The SCB did send an auto move Repress Auto Move button to continue
either destination set and no destination but no Automove enable Auto Move.
enable or no 0x104 msg command was received by the Motion
received during move Controller Board on time.
2)An automove is in progress but the SCB
failed to send an Automove Command
(0x104) on time.

60408524 OTCAB CMH MOVE At least one of the OTC A, B axes did not 1) Check for mechanical obstructions
TIMEOUT. reach ist destination on time during (cables), check if brakes open properly (and
automatic motion (Auto Position, Auto detent lock solenoid where available).
Center, Auto Track). 2) Check Motor, Clutch and Motor encoder
function and wiring.

60408901 Autotrack Master is out of range The OTC can no longer align with the 1) Position Autotrack Master such that the
Autotrack Master because it would run OTC can align again.
beyond its min/max position(s).

60408902 Autotrack Master is back in range

60409000 Boot handler status is ok Boot handler status is ok

60409101 OTC AB reports invalid boot Invalid boot code The installed boot code does not match 1)Install valid OTCAB boot code.
code the controller setting. 2)Verify Motion Controller Board Switch
setting.

60409102 OTC AB reports invalid Invalid application code 1)Install valid OTCAB application code.
application code 2)Verify Motion Controller Board Switch
setting.

60409103 Invalid PLD code 1)Install valid OTCAB PLD code.


2)Verify Motion Controller Board Switch
setting.

60409104 Bad checksum record 1) Ensure download file is OK and repeat


firmware download transaction.

60409105 Bad total checksum 1) Ensure download file is OK and repeat


firmware download transaction.

60409106 Invalid record length 1) Ensure download file is OK and repeat


firmware download transaction.

60409107 Invalid calibration parameter 1) Redo OTC calibration.

Thursday, April 29, 2010 Page 148 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60409108 Invalid motor parameter 1) Download intact Motor Parameter File

60410000 Serial handler status is ok Serial handler status is ok

60410001 SPA_TX timeout error SPA_TX timeout error A communication problem occurred with
the serial interface

60410002 SPB_TX timeout error SPB_TX timeout error A communication problem occurred with
the serial interface

60410003 SPIA TX timeout error SPIA TX timeout error A communication problem occurred with
the serial interface

60410101 SCIA RX error A communication problem occurred with


the serial interface

60410102 SCIB RX error A communication problem occurred with


the serial interface

60410103 MCBSPA_TX timeout error A communication problem occurred with


the serial interface

60410104 MCBSPB_TX timeout error A communication problem occurred with


the serial interface

60410105 SPIA TX timeout error A communication problem occurred with


the serial interface

60411000 I2C handler status is ok I2C handler status is ok

60411002 Bad device index, I2C task Bad device index, I2C task An invalid I2C device index (address) has 1)Verify I2C device ID switch settings (IR
exiting exiting been detected. Receiver, I2C I/O board, Remote Pot-
Interface).

60411101 OTCAB I2C configuration error. OTCAB I2C configuration error. A I2C device configuration error has been 1)Verify I2C device ID switch settings (IR
I2C task waiting to start I2C task waiting to start detected during initialization Receiver, I2C I/O board, Remote Pot-
Interface).

60411102 I2C stop timeout I2C bus error Reboot Positioner

60411103 I2C busy timeout I2C bus error Reboot Positioner

Thursday, April 29, 2010 Page 149 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60411104 I/O bit stuck in wrong initial state at least one of the I/O signals connected
to the I2C is in a wrong state during
initialization.

60411105 Bad device index. I2C task An invalid I2C device index (address) has 1)Verify I2C device ID switch settings (IR
exiting been detected. Receiver, I2C I/O board, Remote Pot-
Interface).

60412000 Transfer handler status is ok

60412001 Transfer accepted

60412101 Invalid version currently not reported

60412102 Mode change rejected MCB is not in a state to change its mode 1) Reboot Positioner and retry download
for download.

60412103 Opening the file failed Motion Controller could not open the 1)Retry download
downloaded file 2)Ensure the file to be downloaded os OK.

60412104 Bad file record MCB detected a bad file record during file 1)Retry download
download from SCB. 2)Ensure the file to be downloaded is OK.

60412105 Bad file checksum MCB detected a checksum error during 1)Retry download
file download from SCB. 2)Ensure the file to be downloaded is OK.

60412106 Invalid transfer source MCB detected an invalid transfer source 1)Reboot positioner and retry download
during file download from SCB.

60412107 Invalid transfer type MCB detected an invalid transfer type 1)Reboot positioner, at Console select
during file download from SCB. valid firmware file for the Motion Controller
Board and redo download.

60412108 Invalid packet length MCB detected an invalid packet length 1)Reboot positioner and retry download
during file download from SCB. 2)Install intact firmware files at Console
and redo download.

60412109 No application code A motor parameter or calibration file 1) Download Motion Controller Application
dowloaded download has been started but the Motion code prior downloading Motor Parameter
Controller Board has no application code or Calibration Files.
loaded.

Thursday, April 29, 2010 Page 150 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60412110 Only boot code downloaded A motor parameter or calibration file 1) Download Motion Controller Application
download has been started but the Motion code prior downloading Motor Parameter
Controller Board has no application code or Calibration Files.
loaded.

60412111 Zero sized file request The specified file to be up-/downloaded 1) Upload of calibration file: Redo OTC
to/from the SCB is empty. Calibration (will upload new calibration
file automatically).
2) Downloads: Install intact file(s) at
Console and redo download.

60412112 File size is too big Download file not compatible with 1)Get download file for installed MCB.
existing MCB (not enough memory). 2)Replace MCB with version that does
support file size.

60412113 Transfer is already in progress A file transfer has been requested while 1) Wait until ongoing transfer is finished
another file transfer is already in progress then retry up-/download
2) Reboot positioner and retry up-

60412114 Too few bytes transfered File transfer error 1) Reboot Positioner and retry file up-
/download.

60412115 Too many file bytes File transfer error 1) Reboot Positioner and retry file up-
/download.

60412116 Invalid configuration OTC AB configuration message does not 1) Verify if system configuration matches
match current switch settings. actual hardware (Positioner: Setup /
System Configuration OTC)
2) Verify Motion Controller Board switch
settings.

60412117 Flashing failed Could not store data into non volatile 1) Retry download.
flash-memory on Motor Controller Board. 2) Exchange motor controller board / flash
memory if error persists.

60412118 No transfer in progress File transfer error 1) Reboot Positioner and retry file up-
/download.

60412119 Bad block request to target File transfer error 1) Reboot Positioner and retry file up-
/download.

60412120 Bad sequence number File transfer error 1) Reboot Positioner and retry file up-
/download.

60412121 Too many block bytes File transfer error 1) Reboot Positioner and retry file up-
/download.

Thursday, April 29, 2010 Page 151 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60412122 Bad check sum File transfer error 1) Reboot Positioner and retry file up-
/download.

60412123 Transfer not an Srecord File transfer error 1) Reboot Positioner and retry file up-
/download.

60412124 Bad transfer type OTC AB has a file embedded type that 1)Reboot Positioner, ensure MCB firmware
does not match requested type. file installed on Console is OK and retry
download.

60412125 Bad transfer target File Transfer error: Motion Controller has 1)Reboot Positioner, ensure MCB firmware
a file embedded target that does not file installed on Console is OK and retry
match requested ta download.

60412126 Bad switch settings File Transfer Error: Motion Controller has 1)Reboot Positioner, ensure MCB firmware
a file embedded switch code that does file installed on Console is OK and retry
not match requested code. download.
2)Ensure that switch setting of Motion
Controller Board is correct.

60412127 Bad Srecord address size The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
file installed on Console is OK and retry
download.

60412128 Parameter Parsing Error At least one of the parameters of the 1)Reboot Positioner, ensure MCB
parameter file can not be processed. parameter file installed on Console is OK
and retry download.

60500101 Wallstand download version MCB application software has a 1) Reinstall all MCB software versions
does not match App Version. mismatched version than what the SCB 2) Check switch settings of MCB boards
thinks it should have. This occurs typically
when an upgrade of software was
mismatched or the SCB is checking on
things at powerup.

60500102 Wallstand mode change MCB is not in a state to change its mode 1) Reboot Positioner and retry download
rejected. for download.

60500103 Wallstand had a calibration file Wallstand was unable to open 1) Redo Wall Stand Calibration
upload problem a file for calibration upload.

60500104 Wallstand had a parm or Wallstand had a badly formed SCB detected invalid data / format when 1) Do Wall Stand calibration if error occurs
calibration file problem motor parameter or calibration validating parameter or calibration file. when trying to download calibration file.
file record. 2) Download Motor Parameter file from
Console.

Thursday, April 29, 2010 Page 152 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60500105 Wallstand had a parm or Wallstand had a bad motor SCB detected a checksum error when 1) Do Wall Stand calibration if error occurs
calibration file problem parameter file or calibration file validating parameter or calibration file when trying to download calibration file.
checksum. before download. 2) Download Motor Parameter file from
Console.

60500106 Wallstand had a file transfer Wallstand had an unexpected 1)Make sure file selection is correct and
problem. transfer source/destination. retry download.

60500107 Wallstand had a file transfer Wallstand had an invalid Requested transfer type not supported by 1) Verify if MCB firmware/app sw version
problem. transfer type requested. MCB does support desired up-/download
transaction,, update if required.

60500108 Wallstand had a system Wallstand had a CAN packet 1) Reboot Positioner and redo up-
communications error received with an unexpected /download transaction.
packet length.

60500109 Wallstand had a software Wallstand App code will only SCB tried to download firmware while the 1) Reboot Positioner and redo firmware
download problem accept non-firmware downloads. motor controller was running App code download procedure.
instead Boot Code.

60500110 Wallstand had a software Wallstand Boot code will only SCB tried to download a parameter or 1)Verify motor controller switch setting and
download problem accept Boot, App and FPGA calibration file while the motor controller download application SW. Try
code downloads. was running Boot code instead App Code. downloading parameter / calibration file

60500111 Wallstand had a file transfer Wallstand had a zero size file The specified file to be up-/downloaded 1) Upload of calibration file: Redo Wall
problem. specified for transfer. to/from the SCB is empty. Stand Calibration (will upload new
calibration file automatically).
2) Downloads: Install intact file(s) at
Console and redo download.

60500112 Wallstand had a file transfer Wallstand download file size is Download file not compatible with 1)Get download file for installed MCB.
problem. too large for this controller. existing MCB (not enough memory). 2)Replace MCB with version that does
support file size.

60500113 Wallstand had a file transfer Wallstand has a file transfer is 1) Reboot Positioner and redo up-
problem. already in progress. /download transaction.

60500114 Wallstand had a file transfer Wallstand request to complete 1) Reboot Positioner and redo up-
problem. the transfer failed, too few bytes /download transaction.
transferred.

60500115 Wallstand had a file transfer Wallstand request to complete 1) Reboot Positioner and redo up-
problem. the transfer failed, too many /download transaction.
bytes transferred.

Thursday, April 29, 2010 Page 153 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60500116 Wallstand configuration message Wallstand configuration 1) Verify if system configuration matches
does not match current switch message does not match actual hardware (Positioner: Setup /
settings. current switch settings. System Configuration OTC)
2) Verify Wall Stand controller switch
settings.

60500117 Wallstand had a file store error. Wallstand store to flash failed. 1) Retry.
2) Exchange motor controller board / flash
memory if error persists.

60500118 Wallstand had a file transfer Wallstand had no file transfer in 1) Reboot Positioner and redo up-
problem. progress. /download transaction.

60500119 Wallstand had a file transfer Wallstand had an invalid block 1) Reboot Positioner and redo up-
problem. transfer request target. /download transaction.

60500120 Wallstand had a file transfer Wallstand had an unexpected 1) Reboot Positioner and redo up-
problem. sequence number during a /download transaction.
block transfer.

60500121 Wallstand had a file transfer Wallstand received too many 1) Reboot Positioner and redo up-
problem. bytes during block transfer. /download transaction.

60500122 Wallstand had a file transfer Wallstand block transfer 1) Reboot Positioner and redo up-
problem. checksum failed. /download transaction.

60500123 Wallstand had a file transfer Wallstand had expected the file The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. to contain S-records. file installed on Console is OK and retry
download.

60500124 Wallstand had a file transfer Wallstand has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. type that does not match file installed on Console is OK and retry
requested type. download.

60500125 Wallstand had a file transfer Wallstand has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. target that does not match file installed on Console is OK and retry
requested target. download.

60500126 Wallstand had a file transfer Wallstand has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. switch code that does not file installed on Console is OK and retry
match requested code. download.
2)Ensure that switch setting of Motion
Controller Board is correct.

Thursday, April 29, 2010 Page 154 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60500127 Wallstand had a file transfer Wallstand has an S-record The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. address size that does not file installed on Console is OK and retry
match the S-record type. download.

60600001 Motion Controller Boot Code is Motion Controller Boot Code is 1) Verify switch setting. Download valid
Invalid.\r\n\r\n Please contact Invalid.\r\n\r\n Please contact Boot Code.
Technical Support. Technical Support.

60600002 Motion Controller Application Motion Controller Application 1) Verify Motion Controller Board switch
Code is Invalid.\r\n\r\n Please Code is Invalid.\r\n\r\n Please setting. Download valid Application Code.
contact Technical Support. contact Technical Support.

60600003 Motion Controller "Stay In Boot" Motion Controller "Stay In 1)Turn off "Stay in Boot Switch" to allow
switch is set.\r\n\r\n Please Boot" switch is set.\r\n\r\n running in App code..
contact Technical Support. Please contact Technical

60600004 Motion Controller Initialization Motion Controller Initialization


failure.\r\n\r\n Please contact failure.\r\n\r\n Please contact
Technical Support. Technical Support.

60600005 Motion Controller FPGA image is Motion Controller FPGA image 1) download new FPGA file to Motion
Invalid.\r\n\r\n Please contact is Invalid.\r\n\r\n Please Controller.
Technical Support. contact Technical Support.

60600006 Communications to Wall Stand Communications to Wall Stand 1) Reboot Positioner.


Motion Controller are down. Motion Controller are down. 2) Verify Motion Controller Switch Setting.

3) Check power and connections to MCB.

60600007 Unable to get Wall Stand Motion Unable to get Wall Stand 1) Reinstall all MCB software versions
Controller configuration data. Motion Controller configuration 2) Check switch settings of MCB boards

60600008 Wall Stand can not Auto Center Wall Stand can not Auto Center
because of risk of collision because of risk of collision

60600009 Wall Stand did not complete Wall Stand did not complete Motion controller could not terminate 1) Check for and remove possible
move (time-out). move (time-out). motion on time. obstruction.

60600010 Wall Stand Motion Blocked. Wall Stand Motion Blocked.


\r\nPlease Remove Obstruction. \r\nPlease Remove Obstruction.

60600011 Wall Stand MCB Corrupt Flash Wall Stand MCB Corrupt Flash 1) Download new Flash image.
Image. Image.

Thursday, April 29, 2010 Page 155 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60600012 Wall Stand motion error (move Wall Stand motion error (move 1) Go to Positioner Diagnostics / Wall
failed). failed). Stand/ Axis Diagnostics and verify
indicated positions of pots and encoders.
Check component and wiring where
positions differ.

60600013 Wall Stand invalid Auto Move Wall Stand invalid Auto Move The Wall Stand target position of a the 1) Tracking / Auto Center: Instruct user that
destination requested. destination requested. Rail, Tilt or Z axes is out of range. Wall Stand can only follow / align within
its calibrated motion range.
2) Auto Positioning: redefine Auto Position
such that the Wall Stand axis position is
within the calibrated motion range.

60600014 Wall Stand motion out of range. Wall Stand motion out of range. At least one of the Wall Stand Rail, Z or 1) Move axis inside the calibrated motion
Tilt Axis is outside the calibrated motion range.
2)If it obviously is inside the motion range
check min/max position and redo axis cal.
If required.
3)If it obviously is inside the range and
min/max pos. is OK verify pots, encoders
and their wiring.

60600015 Wall Stand unable to get to Wall Stand unable to get to The requested destination is outside the 1) Recalibrate Wall Stand.
destination requested. destination requested. valid (calibrated) motion range. 2) Auto Positioning: redefine Auto Position
such that the Wall Stand axis position is
within the calibrated motion range.

60600016 Wall Stand Invalid Auto Move Wall Stand Invalid Auto Move The target position of at least one of the 1) Tracking / Auto Center: Instruct user that
Destination Requested. Destination Requested. Wall Stand Z, Rail and Tilt axis is outside Wall Stand can only follow / align within
the calibrated motion range. its calibrated motion range.
2) Auto Positioning: redefine Auto Position
such that the Wall Stand axis position is
within the calibrated motion range.

60600017 Wall Stand invalid position. Wall Stand invalid position. At least one of the Wall Stand Rail, X or 1)Reboot Positioner
Tilt axis reports an invalid position. 2)In Positioner Diagnostics check which
axes report "invalid" (+/-8192mm , +/-
322.52" or +/-3276.8deg). Check
pots/encoders and wiring.
3)Redo Wall Stand calibration.

60600018 Wall Stand Motion Controller Wall Stand Motion Controller


Initialization failure.\r\n\r\n Initialization failure.\r\n\r\n
Please contact Technical Please contact Technical
Support.

Thursday, April 29, 2010 Page 156 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60600101 Wallstand download version MCB application software has a 1) Reinstall all MCB software versions
does not match App Version. mismatched version than what the SCB 2) Check switch settings of MCB boards
thinks it should have. This occurs typically
when an upgrade of software was
mismatched or the SCB is checking on
things at powerup.

60600102 Wallstand mode change MCB is not in a state to change its mode 1) Reboot Positioner and retry download
rejected. for download.

60600103 Wallstand had a calibration file Wallstand was unable to open 1) Redo Wall Stand Calibration
upload problem a file for calibration upload.

60600104 Wallstand had a parm or Wallstand had a badly formed SCB detected invalid data / format when 1) Do Wall Stand calibration if error occurs
calibration file problem motor parameter or calibration validating parameter or calibration file. when trying to download calibration file.
file record. 2) Download Motor Parameter file from
Console.

60600105 Wallstand had a parm or Wallstand had a bad motor SCB detected a checksum error when 1) Do Wall Stand calibration if error occurs
calibration file problem parameter file or calibration file validating parameter or calibration file when trying to download calibration file.
checksum. before download. 2) Download Motor Parameter file from
Console.

60600106 Wallstand had a file transfer Wallstand had an unexpected 1)Make sure file selection is correct and
problem. transfer source/destination. retry download.

60600107 Wallstand had a file transfer Wallstand had an invalid Requested transfer type not supported by 1) Verify if MCB firmware/app sw version
problem. transfer type requested. MCB does support desired up-/download
transaction,, update if required.

60600108 Wallstand had a system Wallstand had a CAN packet 1) Reboot Positioner and redo up-
communications error received with an unexpected /download transaction.
packet length.

60600109 Wallstand had a software Wallstand App code will only SCB tried to download firmware while the 1) Reboot Positioner and redo firmware
download problem accept non-firmware downloads. motor controller was running App code download procedure.
instead Boot Code.

60600110 Wallstand had a software Wallstand Boot code will only SCB tried to download a parameter or 1)Verify motor controller switch setting and
download problem accept Boot, App and FPGA calibration file while the motor controller download application SW. Try
code downloads. was running Boot code instead App Code. downloading parameter / calibration file

Thursday, April 29, 2010 Page 157 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60600111 Wallstand had a file transfer Wallstand had a zero size file The specified file to be up-/downloaded 1) Upload of calibration file: Redo OTC
problem. specified for transfer. to/from the SCB is empty. Calibration (will upload new calibration
file automatically).
2) Downloads: Install intact file(s) at
Console and redo download.

60600112 Wallstand had a file transfer Wallstand download file size is Download file not compatible with 1)Get download file for installed MCB.
problem. too large for this controller. existing MCB (not enough memory). 2)Replace MCB with version that does
support file size.

60600113 Wallstand had a file transfer Wallstand has a file transfer is 1) Reboot Positioner and redo up-
problem. already in progress. /download transaction.

60600114 Wallstand had a file transfer Wallstand request to complete 1) Reboot Positioner and redo up-
problem. the transfer failed, too few bytes /download transaction.
transferred.

60600115 Wallstand had a file transfer Wallstand request to complete 1) Reboot Positioner and redo up-
problem. the transfer failed, too many /download transaction.
bytes transferred.

60600116 Wallstand configuration message Wallstand configuration 1) Verify if system configuration matches
does not match current switch message does not match actual hardware (Positioner: Setup /
settings. current switch settings. System Configuration OTC)
2) Verify Wall Stand controller switch
settings.

60600117 Wallstand had a file store error. Wallstand store to flash failed. 1) Retry.
2) Exchange motor controller board / flash
memory if error persists.

60600118 Wallstand had a file transfer Wallstand had no file transfer in 1) Reboot Positioner and redo up-
problem. progress. /download transaction.

60600119 Wallstand had a file transfer Wallstand had an invalid block 1) Reboot Positioner and redo up-
problem. transfer request target. /download transaction.

60600120 Wallstand had a file transfer Wallstand had an unexpected 1) Reboot Positioner and redo up-
problem. sequence number during a /download transaction.
block transfer.

60600121 Wallstand had a file transfer Wallstand received too many 1) Reboot Positioner and redo up-
problem. bytes during block transfer. /download transaction.

60600122 Wallstand had a file transfer Wallstand block transfer 1) Reboot Positioner and redo up-
problem. checksum failed. /download transaction.

Thursday, April 29, 2010 Page 158 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60600123 Wallstand had a file transfer Wallstand had expected the file The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. to contain S-records. file installed on Console is OK and retry
download.

60600124 Wallstand had a file transfer Wallstand has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. type that does not match file installed on Console is OK and retry
requested type. download.

60600125 Wallstand had a file transfer Wallstand has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. target that does not match file installed on Console is OK and retry
requested target. download.

60600126 Wallstand had a file transfer Wallstand has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. switch code that does not file installed on Console is OK and retry
match requested code. download.
2)Ensure that switch setting of Motion
Controller Board is correct.

60600127 Wallstand had a file transfer Wallstand has an S-record The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. address size that does not file installed on Console is OK and retry
match the S-record type. download.

60601000 System handler status is OK System handler status is OK

60601002 Memory test failed Memory test failed 1) Reboot Positioner


2) Reinstall Boot Strap to MCB
3)Replace MCB

60601003 Flash CSM is locked Flash CSM is locked An unauthorized attempt to read/write 1) Use approved up-/download process and
from/to the MCB Flash Memory has been firmware.
provided by the Code Security Module
(the correct password has not been written
to the CSM registers).

60601004 System has persistent errors System has persistent errors 1) Check Power Supply and wiring.
2) Reinstall all Motion Controller firmware

60601101 Wallstand memory error has Memory test failed 1) Reboot Positioner
occurred 2) Reinstall Boot Strap to MCB
3)Replace MCB

Thursday, April 29, 2010 Page 159 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60601102 Wallstand memory error has Flash CSM is locked An unauthorized attempt to read/write 1) Use approved up-/download process and
occurred from/to the MCB Flash Memory has been firmware.
provided by the Code Security Module
(the correct password has not been written
to the CSM registers).

60601103 No timers available Software failure 1)Reboot Positioner

60601104 Invalid parameter block 1)Reboot Positioner


2)Reinstall MCB Motor Parameter file for
Wall tTand Controller

60601105 Invalid parameter 1)Reboot Positioner


2)Reinstall MCB Motor Parameter file for
Wall Stand Controller

60601106 Invalid mailbox software failure Reboot Positionerr

60601107 Missing magic number in flash Check number not found at expected 1) Reboot Positioner
location. Flash initialization error. 2)Reinstall all MCB firmware
3)Replace MCB

60601108 Checksum error in flash 1)Reboot Positioner


2)Reinstall MCB firmware

60601109 Size error in flash The size of a data structure written or read 1) Reboot positioner and retry down/-
from the flash memory is incorrect. upload transaction.

60601110 Version error in flash currently not reported

60601111 Flash has defaulted currently not reported

60601112 Flash programming error Wall Stand MCB: Could not write data 1)Reboot Positioner and retry download to
onto flash memory during download MCB
2)Replace Wall Stand MCB.

60601113 Flash erase error Wall Stand MCB: Flash memory could not 1)Reboot Positioner and retry download to
be erased prior programming MCB
downloaded file. 2)Replace Wall Stand MCB.

60601114 Flash verify error Wall Stand MCB: verification of 1)Reboot Positioner and retry download to
programmed code in flash memory failed. MCB
2)Replace Wall Stand MCB.

Thursday, April 29, 2010 Page 160 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60601115 Flash programming error Flash programming error 1)Reboot Positioner and retry download to
MCB
2)Replace Wall Stand MCB.

60601116 Flash erase error Flash erase error 1)Reboot Positioner and retry download to
MCB
2)Replace Wall Stand MCB.

60601117 Flash verify error Flash verify error 1)Reboot Positioner and retry download to
MCB
2)Replace Wall Stand MCB.

60601118 24V power shunt rail failed 24V power shunt rail failed currently not reported

60601501 Movement timeout error At least one of the Wall Stand axes did 1) Check for and remove possible
not terminate motion on time obstruction.

60601502 Mailbox is full software failure Reboot Positioner

60601503 24V power shunt rail failed currently not reported

60601504 No motor power 1) Check motor power: wiring, connections,


fuses

60601901 System test event

60602000 Motor 0 handler status is ok Motor 0 handler status is ok

60602101 Motor 0 is in error state Wall Stand Z axis motor control has an 1)Reboot Positioner
error 2)Check other error codes for more details.

60602102 Wallstand Vertical (Z) axis reports Motor 0 servo error 1) Check function/wiring of encoders and
a motion error pot.

60602103 Motor 0 device position error 1) Check function/wiring of encoders and


pot.

60602104 Motor 0 movement lock sensor


is blocked

60602105 Motor 0 drive fault currently not reported

Thursday, April 29, 2010 Page 161 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60602106 Motor 0 parameters are not set 1) Download Motor Parameter File to
Motion Controller.

60602107 Motor 0 invalid command software problem Reboot Positioner

60602108 Motor 0 sensor not reached currently not reported

60602109 Motor 0 start of travel limit currently not reported

60602110 Motor 0 end of travel limit currently not reported

60602111 Wallstand Vertical (Z) axis reports Motor 0 motor stalled Motor did not reach destination on time. 1) Check for mechanical obstructions (belt
a motion error tension, rails), check if brake opens
properly (and detent lock solenoid if
available).
2) Check Motor, Clutch and Motor encoder

60602112 Wallstand Vertical (Z) axis reports Motor 0 force limit Motor overcurrent was detected. 1) Check for mechanical obstructions (belt
a motion error tension, rails), check if brake opens.
2) Check for shorts at motor and motor
wiring.

60602113 Motor 0 overpower limit Motor 0 overpower limit currently not reported

60602114 Motor 0 current sensor Z Axis current sensor calibration failed 1) Reboot Positioner.
calibration error during power-up/reset. 2) Check motor and motor wiring.
3) Ensure motor parameter file installed at
Console matches installed motor,
download to Motion Controller and reboot.

60602115 Motor 0 movement timeout Z Axis Motor did not reach destination on 1) Check for mechanical obstructions (belt
time. tension, rails), check if brake opens
properly (and detent lock solenoid if
available).
2) Check Motor, Clutch and Motor encoder

60602116 Motor 0 home sensor blocked currently not reported

60602117 Motor 0 invalid master position currently not reported

60602501 Motor 0 motor busy A new motion command has been


received while the motor executes the

Thursday, April 29, 2010 Page 162 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60602502 Motor 0 invalid motor parameter 1) Download Motor Parameter File to
Motion Controller.

60602503 Motor 0 invalid motor number currently not reported

60602504 Motor 0 drive disabled currently not reported

60602505 Motor 0 overpower warning currently not reported

60602506 Wallstand Vertical (Z) axis reports Motor 0 soft start of travel limit The Z axis reached its minimum position If axis is not really at travel limit:
a start of travel limit was reached (as set with axis calibration). 1) Recalibrate Wall Stand.
2) Check position control elements
(encoders, pots) and their wiring.

60602507 Wallstand Vertical (Z) axis reports Motor 0 soft end of travel limit TheZ axis reached its maximum position If axis is not really at travel limit:
an end of travel limit was reached (as set with axis calibration). 1) Recalibrate Wall Stand.
2) Check position control elements
(encoders, pots) and their wiring.

60602508 Motor 0 velocity limit when idle currently not reported

60603000 Motor 1 handler status is ok Motor 1 handler status is ok

60603101 Motor 1 is in error state Wall Stand Tilt motor control has an error 1)Reboot Positioner
2)Check other error codes for more details.

60603102 Wallstand Tilt axis reports a Motor 1 servo error 1) Check function/wiring of encoders and
motion error pot.

60603103 Motor 1 device position error 1) Check function/wiring of encoders and


pot.

60603104 Motor 1 movement lock sensor


is blocked

60603105 Motor 1 drive fault currently not reported

60603106 Motor 1 parameters are not set 1) Download Motor Parameter File to
Motion Controller.

60603107 Motor 1 invalid command software problem Reboot Positioner

Thursday, April 29, 2010 Page 163 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60603108 Motor 1 sensor not reached currently not reported

60603109 Motor 1 start of travel limit currently not reported

60603110 Motor 1 end of travel limit currently not reported

60603111 Wallstand Tilt axis reports a Motor 1 motor stalled Motor did not reach destination on time. 1) Check for mechanical obstructions (
motion error drive mechanism).
2) Check Motor and Motor encoder
function and wiring.

60603112 Wallstand Tilt axis reports a Motor 1 force limit Motor overcurrent was detected. 1) Check for mechanical obstructions (
motion error drive mechanism).
2) Check for shorts at motor and motor
wiring.

60603113 Motor 1 overpower limit currently not reported

60603114 Motor 1 current sensor Tilt Axis current sensor calibration failed 1) Reboot Positioner.
calibration error during power-up/reset. 2) Check motor and motor wiring.
3) Ensure motor parameter file installed at
Console matches installed motor,
download to Motion Controller and reboot.

60603115 Motor 1 movement timeout Tilt Axis did not reach destination on time. 1) Check for mechanical obstructions.
2) Check Motor and Motor encoder
function and wiring.

60603116 Motor 1 home sensor blocked currently not reported

60603117 Motor 1 invalid master position currently not reported

60603501 Motor 1 motor busy A new motion command has been


received while the motor executes the

60603502 Motor 1 invalid motor parameter 1) Download Motor Parameter File to


Motion Controller.

60603503 Motor 1 invalid motor number currently not reported

60603504 Motor 1 drive disabled currently not reported

Thursday, April 29, 2010 Page 164 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60603505 Motor 1 overpower warning currently not reported

60603506 Wallstand Tilt axis reports a start Motor 1 soft start of travel limit The Tilt axis reached its minimum If axis is not really at travel limit:
of travel limit was reached position (as set with axis calibration). 1) Recalibrate OTC
2) Check position control elements
(encoders) and their wiring.

60603507 Wallstand Tilt axis reports an end Motor 1 soft end of travel limit The Tilt axis reached its maximum If axis is not really at travel limit:
of travel limit was reached position (as set with axis calibration). 1) Recalibrate OTC
2) Check position control elements
(encoders) and their wiring.

60603508 Motor 1 velocity limit when idle currently not reported

60604000 Motor 2 handler status is ok Motor 2 handler status is ok

60604101 Motor 2 is in error state Wall Stand X-Rail motor control has an 1)Reboot Positioner
error. 2)Check other error codes for more details.

60604102 Wallstand Rail axis reports a Motor 2 servo error 1) Check function/wiring of encoders and
motion error pot.

60604103 Motor 2 device position error 1) Check function/wiring of encoders and


pot.

60604104 Motor 2 movement lock sensor


is blocked

60604105 Motor 2 drive fault currently not reported

60604106 Motor 2 parameters are not set 1) Download Motor Parameter File to
Motion Controller.

60604107 Motor 2 invalid command software problem Reboot Positioner

60604108 Motor 2 sensor not reached currently not reported

60604109 Motor 2 start of travel limit currently not reported

60604110 Motor 2 end of travel limit currently not reported

Thursday, April 29, 2010 Page 165 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60604111 Wallstand Rail axis reports a Motor 2 motor stalled Motor did not reach destination on time. 1) Check for mechanical obstructions (belt
motion error tension, rails, hoses).
2) Check Motor and Motor encoder
function and wiring.

60604112 Wallstand Rail axis reports a Motor 2 force limit Motor overcurrent was detected. 1) Check for mechanical obstructions (belt
motion error tension, rails, hoses).
2) Check for shorts at motor and motor
wiring.

60604113 Motor 2 overpower limit currently not reported

60604114 Motor 2 current sensor X Axis current sensor calibration failed 1) Reboot Positioner.
calibration error during power-up/reset. 2) Check motor and motor wiring.
3) Ensure motor parameter file installed at
Console matches installed motor,
download to Motion Controller and reboot.

60604115 Motor 2 movement timeout X Rail Axis did not reach destination on 1) Check for mechanical obstructions (belt
time. tension, rails), check if brake opens
properly (and detent lock solenoid if
available).
2) Check Motor and Motor encoder

60604116 Motor 2 home sensor blocked currently not reported

60604117 Motor 2 invalid master position currently not reported

60604501 Motor 2 motor busy A new motion command has been


received while the motor executes the

60604502 Motor 2 invalid motor parameter 1) Download Motor Parameter File to


Motion Controller.

60604503 Motor 2 invalid motor number currently not reported

60604504 Motor 2 drive disabled currently not reported

60604505 Motor 2 overpower warning currently not reported

Thursday, April 29, 2010 Page 166 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60604506 Wallstand Rail axis reports a Motor 2 soft start of travel limit The X (Rail) axis reached its minimum If axis is not really at travel limit:
start of travel limit was reached position (as set with axis calibration). 1) Recalibrate OTC
2) Check position control elements
(encoders, pots) and their wiring.

60604507 Wallstand Rail axis reports an Motor 2 soft end of travel limit The X (Rail) axis reached its minimum If axis is not really at travel limit:
end of travel limit was reached position (as set with axis calibration). 1) Recalibrate OTC
2) Check position control elements
(encoders, pots) and their wiring.

60604508 Motor 2 velocity limit when idle currently not reported

60605000 CAN handler status is ok CAN handler status is ok

60605101 CAN abort ack problem during CAN communication Reboot Positioner

60605102 CAN write was denied problem during CAN communication Reboot Positioner

60605103 CAN port wake up problem during CAN communication Reboot Positioner

60605104 CAN receive message lost problem during CAN communication Reboot Positioner

60605105 CAN bus is off problem during CAN communication Reboot Positioner

60605106 CAN error passive problem during CAN communication Reboot Positioner

60605107 CAN warning level exceeded problem during CAN communication Reboot Positioner

60605108 CAN unknown port error problem during CAN communication Reboot Positioner

60605109 The board type must be Eval. problem during CAN communication Reboot Positioner
TMC or DMC

60605110 The baud must be OneMeg problem during CAN communication Reboot Positioner
HalfMeg or QuarterMeg

60605111 The CAN port must be problem during CAN communication Reboot Positioner
PrimaryPort or SecondaryPort

60605112 A callback pointer must be problem during CAN communication Reboot Positioner
provided

Thursday, April 29, 2010 Page 167 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60605113 The port was previously problem during CAN communication Reboot Positioner
initialized

60605114 The CAN port was not problem during CAN communication Reboot Positioner
initialized
60605115 The packet ID was not &gt; 0 problem during CAN communication Reboot Positioner
and &lt; 2047

60605116 The packet ID data length was problem during CAN communication Reboot Positioner
&gt; 8

60605117 Timeout waiting for transmit problem during CAN communication Reboot Positioner
ack
60605118 The provided array was not problem during CAN communication Reboot Positioner
large enough

60605119 The ID is already stored problem during CAN communication Reboot Positioner

60605120 All mailboxes used problem during CAN communication Reboot Positioner

60606000 CS handler status is ok CS handler status is ok

60606101 A badly formed detent status SCB did receive a corrupt detent status
message was received message from MCB.

60606102 Get or Set Detent message. Software problem: SCB has asked to get
invalid motion plane or set the detent position for an invalid
motion plane (axis)

60606103 Get or Set Detent message. Software problem: SCB has asked to get
invalid detent index or set the detent position for an invalid
detent index

60606501 Unable to set mode to the The MCB could not transit to the desired Reboot Positioner
desired mode operation mode.

60606502 An unexpected auto move MCB receives an auto move enabled


enable was received command although no valid auto move
destination has been set before.

60607000 IO Handler status is ok IO Handler status is ok

Thursday, April 29, 2010 Page 168 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60607101 System Initialization Error (WSD I2C IO is not initialized 1) Reboot Positioner
I2C IO) 2) Reinstall Motor Controller Board firmware

60607102 System Initialization Error (WSD Sensor Monitor is not initialized 1) Reboot Positioner
Sensor Monitor) 2) Reinstall Motor Controller Board firmware

60607103 System Initialization Error (WSD System IO is not initialized 1) Reboot Positioner
System IO) 2) Reinstall Motor Controller Board firmware

60607104 Wallstand table collision lift Table Collision Lift Switch currently not reported
switch was actuated. Actuated

60607105 System Initialization Error (WSD Wallstand FPGA is not initialized 1) Reboot Positioner
FPGA). 2) Reinstall Motor Controller Board firmware

60608000 Motion handler status is ok Motion handler status is ok

60608101 Wallstand axis calibration was Axis calibration not done Do Wall Stand Axis Calibration.
not done.

60608102 Wallstand system initialization System initialization failed Reboot Positioner


failed.

60608103 Invalid wall stand room layout Do Wall Stand Room Calibration.

60608104 Invalid table room layout Do Table Room Calibration.

60608105 Wallstand tilt is not in position. Wallstand tilt is not in position The Wall Stand tilt axis is not in the Repeat Wall Stand Room calibration and
correct position when setting room ensure that the Wall Stand Bucky is tilted
calibration (vertical or horizontal). as instructed.

60608106 Invalid position sent An invalid position (0x8000) was provided Verify OTC has a valid room calibration
for one or more axes when setting room and redo Wall Stand calibration procedure
calibration

60608107 Wallstand is not fully extended or Wallstand not fully extended or Full Featured Wall Stand: The Wall Stand 1) Fully extend or retract the Wall Stand.
retracted. retracted extraction is in an undefined position 2) If the Wall Stand is extended/retracted,
while an automatic motion is requested. check and align extended/retracted sensors.

60608108 Wallstand reports the Pin Pin calibration not done Do Wall Stand Pin Calibration.
calibration is not done.

60608109 Wallstand reports the Room Room calibration is not done Do Wall Stand Room Calibration.
calibration is not done.

Thursday, April 29, 2010 Page 169 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60608110 OTC beta is not in position Beta is not positioned in one of its 0, 90, Ensure Beta is in its detent as instructed
180, -90 or -180 degree detents when when doing the Wall Stand room
setting the room calibration.

60608111 Table drawer is not fully The table drawer is not or is not detected 1) If the table is fully extracted, check the
extended as to be in the extended position when it table extracted sensor alignment and
should be for automatic motion

60608501 Wallstand Rail axis move is X axis move is unreachable The requested target position is outside 1) Auto Center / Tracking: Position master
unreachable. the calibrated motion range (axis such that the X axis target position (Rail)
calibration). stays inside the calibrated range.
2) Auto Position: reset Auto Position such
that X axis target position stays inside
calibrated range.
3) Redo Axis calibration.

60608502 Y axis move is unreachable The requested target position is outside 1) Auto Center / Tracking: Position master
the calibrated motion range (axis such that the Y axis target position stays
calibration). inside the calibrated range.
2) Auto Position: reset Auto Position such
that Y axis target position stays inside
calibrated range.
3) Redo Axis calibration.

60608503 Wallstand Vertical (Z) axis move Z axis move is unreachable The requested target position is outside 1) Auto Center / Tracking: Position master
is unreachable. the calibrated motion range (axis such that the Z axis target position stays
calibration). inside the calibrated range.
2) Auto Position: reset Auto Position such
that Z axis target position stays inside
calibrated range.
3) Redo Axis calibration.

60608504 Wallstand Tilt axis move is Tilt axis move is unreachable The requested target position is outside
unreachable. the calibrated motion range (axis
calibration).

60608505 A axis move is unreachable currently not reported

60608506 B axis move is unreachable currently not reported

60608507 XYZ no AB destination is set currently not reported

60608508 AB no XYZ destination is set

Thursday, April 29, 2010 Page 170 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60608509 Move destination interference The Motion Controller detects that the 1) Position OTC such that the Wall Stand
Wall Stand is likely to interfere with the can Auto Center / Track without interfering
OTC or Table when moving to the target with Table.
position requested for the automatic 2) Reset Auto Position such that the Wall
Stand can align without interfering with
the OTC / Table.
3) Verify System Calibration.

60608510 Move destination not set The Motion Controller received an


Automove command but no destination is
set.

60608511 Wallstand reports that the OTC OTC position is unknown Reboot Positioner.
position is unknown.

60608512 Wallstand reports that the Wallstand extension is unknown Full Featured Wall Stand only: Bucky is 1) Put Wall Stand Bucky into fully
Wallstand extension is unknown. neither in retracted nor in extended extended or retracted position
2) Verify extended/retracted position
sensors, alignment and wiring.

60608513 Wallstand reports that the Table Table extension is unknown The Table Bucky is neither fully extended 1) Put Table extension into defined
extension is unknown. or retracted when it is supposed to be. position (extended/retracted).
2) Check alignment of extended/retracted
sensor.

60608514 Table bucky is not retracted The Table Bucky is not in retracted 1) Put Table Bucky into fully retracted
position when it is supposed to be. position
2) Verify retracted position sensor,
alignment and wiring.

60608515 Wallstand reports a move error. Move error

60608516 Table float range is unknown The Wall Stand Controller does not know 1)Reboot Positioner
the table float range and thus can not 2) Check System Configuration for Table
consider it for collision avoidance. setup and Table controller switch setting.

60608517 Wallstand no OTC destination Wall Stand can not auto move because 1)Reboot Positioner
set the OTCXYZ controller is not enabled. 2)Reinstall OTCXYZ MotionController
The OTC may need to move out of the firmware.
way and then return to avoid collision with
the Wall Stand.

60608518 Table on OTC destination set currently not reported

Thursday, April 29, 2010 Page 171 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60608519 Move destination interferes with currently not reported
wallstand

60608520 Wallstand move destination Move destination interferes with 1) Position OTC such that the Wall Stand
interferes with the Table. table can Auto Center / Track without interfering
with the Table.
2) Reset Auto Position such that the Wall
Stand can move wiithout interfering with
the Table.
3) Verify System Calibration.

60608521 Wallstand move destination Move destination interferes with 1) Position Master such that the Wall Stand
interferes with the OTC. OTC can Auto Center / Track without interfering
with the OTC.
2) Reset Auto Position such that the Wall
Stand can move wiithout interfering with
the OTC..
3) Verify System Calibration.

60608522 AutoMove Watchdog Timeout: 1)The SCB did send an auto move Repress Auto Move button to continue
either destination set and no destination but no Automove enable Auto Move.
enable or no 0x104 msg command was received by the Motion
received during move Controller Board on time.
2)An automove is in progress but the SCB
failed to send an Automove Command
(0x104) on time.

60608523 Wallstand Angulation is Invalid Full Featured Wall Stand only. The 1) Redo Wall Stand Pin Calibration
possibly due to a bad pot. reported Wall Stand Angulation position 2) Check Angulation Potentiometer ,
is invalid. mount and wiring.

60608524 WALLSTAND CMH MOVE At least one of the Wall Stand Z, Tilt or X 1) Check for mechanical obstructions (belt
TIMEOUT. Rail axes did not reach ist destination on tension, rails, cabling), check if brakes
time during automatic motion (Auto open properly ( where available).
Position, Auto Center, Auto Track). 2) Check Motor, Clutch and Motor encoder
function and wiring.

60608901 Wallstand reports the Autotrack Autotrack Master is out of range The Wall Stand can no longer align with 1) Position OTC such that the Wall Stand
Master is out of range. the OTC during Autotracking because it can align again.
would run beyond its min/max position(s).

60608902 Wallstand reports the Autotrack Autotrack Master is back in range


Master is back in range.

60609000 Boot handler status is ok Boot handler status is ok

Thursday, April 29, 2010 Page 172 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60609101 Wallstand reports invalid boot Invalid boot code The installed boot code does not match 1)Install valid Wall Stand Motion
code the controller setting. Controller boot code.
2)Verify Motion Controller Board Switch
setting.

60609102 Wallstand reports invalid Invalid application code 1)Install valid Wall Stand Motion
application code Controller application code.
2)Verify Motion Controller Board Switch
setting.

60609103 Wallstand reports invalid PLD Invalid PLD code 1)Install valid Wall Stand Motion
code Controller PLD code.
2)Verify Motion Controller Board Switch
setting.

60609104 Bad checksum record 1) Ensure download file is OK and repeat


firmware download transaction.

60609105 Bad total checksum 1) Ensure download file is OK and repeat


firmware download transaction.

60609106 Invalid record length 1) Ensure download file is OK and repeat


firmware download transaction.

60609107 Invalid calibration parameter 1) Redo Wall Stand calibration.

60609108 Invalid motor parameter 1) Download intact Motor Parameter File

60610000 Serial handler status is ok Serial handler status is ok

60610001 SPA_TX timeout error SPA_TX timeout error A communication problem occurred with
the serial interface

60610002 SPB_TX timeout error SPB_TX timeout error A communication problem occurred with
the serial interface

60610003 SPIA TX timeout error SPIA TX timeout error A communication problem occurred with
the serial interface

60610101 SCIA RX error A communication problem occurred with


the serial interface

60610102 SCIB RX error A communication problem occurred with


the serial interface

Thursday, April 29, 2010 Page 173 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60610103 MCBSPA_TX timeout error A communication problem occurred with
the serial interface

60610104 MCBSPB_TX timeout error A communication problem occurred with


the serial interface

60610105 SPIA TX timeout error A communication problem occurred with


the serial interface

60611000 I2C handler status is ok I2C handler status is ok

60611002 Bad device index, I2C task Bad device index, I2C task An invalid I2C device index (address) has 1)Verify I2C device ID switch settings
exiting exiting been detected. (Keypads, I2C I/O board).

60611101 Wall Stand I2C configuration Wall Stand I2C configuration A I2C device configuration error has been 1)Verify I2C device ID switch settings
error. I2C task waiting to start error. I2C task waiting to start detected during initialization (Keypads, I2C I/O board).

60611102 I2C stop timeout I2C bus error Reboot Positioner

60611103 I2C busy timeout I2C bus error Reboot Positioner

60611104 I/O bit stuck in wrong initial state at least one of the I/O signals connected
to the I2C is in a wrong state during
initialization.

60611105 Bad device index. I2C task An invalid I2C device index (address) has 1)Verify I2C device ID switch settings
exiting been detected. (Keypads, I2C I/O board).

60612000 Transfer handler status is ok

60612001 Transfer accepted

60612101 Invalid version currently not reported

60612102 Mode change rejected Mode change rejected MCB is not in a state to change its mode 1) Reboot Positioner and retry download.
for download.

60612103 Opening the file failed Motion Controller could not open the 1)Retry download
downloaded file 2)Ensure the file to be downloaded os OK.

60612104 Bad file record MCB detected a bad file record during file 1)Retry download
download from SCB. 2)Ensure the file to be downloaded is OK.

Thursday, April 29, 2010 Page 174 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60612105 Bad file checksum MCB detected a checksum error during 1)Retry download
file download from SCB. 2)Ensure the file to be downloaded is OK.

60612106 Invalid transfer source MCB detected an invalid transfer source 1)Reboot positioner and retry download
during file download from SCB.

60612107 Invalid transfer type MCB detected an invalid transfer type 1)Reboot positioner, at Console select
during file download from SCB. valid firmware file for the Motion Controller
Board and redo download.

60612108 Invalid packet length MCB detected an invalid packet length 1)Reboot positioner and retry download
during file download from SCB. 2)Install intact firmware files at Console
and redo download.

60612109 No application code A motor parameter or calibration file 1) Download Motion Controller Application
downloaded download has been started but the Motion code prior downloading Motor Parameter
Controller Board has no application code or Calibration Files.
loaded.

60612110 Only boot code downloaded A motor parameter or calibration file 1) Download Motion Controller Application
download has been started but the Motion code prior downloading Motor Parameter
Controller Board has no application code or Calibration Files.
loaded.

60612111 Zero sized file request The specified file to be up-/downloaded 1) Upload of calibration file: Redo Wall
to/from the SCB is empty. Stand Calibration (will upload new
calibration file automatically).
2) Downloads: Install intact file(s) at
Console and redo download.

60612112 File size is too big Download file not compatible with 1)Get download file for installed MCB.
existing MCB (not enough memory). 2)Replace MCB with version that does
support file size.

60612113 Transfer is already in progress A file transfer has been requested while 1) Wait until ongoing transfer is finished
another file transfer is already in progress then retry up-/download
2) Reboot positioner and retry up-

60612114 Too few bytes transfered File transfer error 1) Reboot Positioner and retry file up-
/download.

60612115 Too many file bytes File transfer error 1) Reboot Positioner and retry file up-
/download.

Thursday, April 29, 2010 Page 175 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60612116 Invalid configuration Wall Stand configuration message does 1) Verify if system configuration matches
not match current switch settings. actual hardware (Positioner: Setup /
System Configuration Wall Stand)
2) Verify Motion Controller Board switch
settings.

60612117 Flashing failed Could not store data into non volatile 1) Retry download.
flash-memory on Motor Controller Board. 2) Exchange motor controller board / flash
memory if error persists.

60612118 No transfer in progress File transfer error 1) Reboot Positioner and retry file up-
/download.

60612119 Bad block request to target File transfer error 1) Reboot Positioner and retry file up-
/download.

60612120 Bad sequence number File transfer error 1) Reboot Positioner and retry file up-
/download.

60612121 Too many block bytes File transfer error 1) Reboot Positioner and retry file up-
/download.

60612122 Bad check sum File transfer error 1) Reboot Positioner and retry file up-
/download.

60612123 Transfer not an Srecord File transfer error 1) Reboot Positioner and retry file up-
/download.

60612124 Bad transfer type Motion Controller has a file embedded 1)Reboot Positioner, ensure MCB firmware
type that does not match requested type. file installed on Console is OK and retry
download.

60612125 Bad transfer target File Transfer error: Motion Controller has 1)Reboot Positioner, ensure MCB firmware
a file embedded target that does not file installed on Console is OK and retry
match requested ta download.

60612126 Bad switch settings File Transfer Error: Motion Controller has 1)Reboot Positioner, ensure MCB firmware
a file embedded switch code that does file installed on Console is OK and retry
not match requested code. download.
2)Ensure that switch setting of Motion
Controller Board is correct.

60612127 Bad Srecord address size The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
file installed on Console is OK and retry
download.

Thursday, April 29, 2010 Page 176 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60612128 Parameter Parsing Error At least one of the parameters of the 1)Reboot Positioner, ensure MCB
parameter file can not be processed. parameter file installed on Console is OK
and retry download.

60700101 Table download version does MCB application software has a 1) Reinstall all MCB software versions
not match App Version. mismatched version than what the SCB 2) Check switch settings of MCB boards
thinks it should have. This occurs typically
when an upgrade of software was
mismatched or the SCB is checking on
things at powerup.

60700102 Table mode change rejected. MCB is not in a state to change its mode 1) Reboot Positioner and retry download
for download.

60700103 Table had a calibration file Table was unable to open a 1) Redo Table Calibration
upload problem file for calibration upload.

60700104 Table had a parm or calibration Table had a badly formed SCB detected invalid data / format when 1) DoTable calibration if error occurs when
file problem motor parameter or calibration validating parameter or calibration file. trying to download calibration file.
file record. 2) Download Motor Parameter file from
Console.

60700105 Table had a parm or calibration Table had a bad motor SCB detected a checksum error when 1) Do Table calibration if error occurs when
file problem parameter file or calibration file validating parameter or calibration file trying to download calibration file.
checksum. before download. 2) Download Motor Parameter file from
Console.

60700106 Table had a file transfer Table had an unexpected 1)Make sure file selection is correct and
problem. transfer source/destination. retry download.

60700107 Table had a file transfer Table had an invalid transfer Requested transfer type not supported by 1) Verify if MCB firmware/app sw version
problem. type requested. MCB does support desired up-/download
transaction,, update if required.

60700108 Table had a system Table had a CAN packet 1) Reboot Positioner and redo up-
communications error received with an unexpected /download transaction.
packet length.

60700109 Table had a software download Table App code will only SCB tried to download firmware while the 1) Reboot Positioner and redo firmware
problem accept non-firmware downloads. motor controller was running App code download procedure.
instead Boot Code.

60700110 Table had a software download Table Boot code will only SCB tried to download a parameter or 1)Verify motor controller switch setting and
problem accept Boot, App and FPGA calibration file while the motor controller download application SW. Try
code downloads. was running Boot code instead App Code. downloading parameter / calibration file

Thursday, April 29, 2010 Page 177 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60700111 Table had a file transfer Table had a zero size file The specified file to be up-/downloaded 1) Upload of calibration file: Redo Table
problem. specified for transfer. to/from the SCB is empty. Calibration (will upload new calibration
file automatically).
2) Downloads: Install intact file(s) at
Console and redo download.

60700112 Table had a file transfer Table download file size is too Download file not compatible with 1)Get download file for installed MCB.
problem. large for this controller. existing MCB (not enough memory). 2)Replace MCB with version that does
support file size.

60700113 Table had a file transfer Table has a file transfer is 1) Reboot Positioner and redo up-
problem. already in progress. /download transaction.

60700114 Table had a file transfer Table request to complete the 1) Reboot Positioner and redo up-
problem. transfer failed, too few bytes /download transaction.
transferred.

60700115 Table had a file transfer Table request to complete the 1) Reboot Positioner and redo up-
problem. transfer failed, too many bytes /download transaction.
transferred.

60700116 Table configuration message Table configuration message 1) Verify if system configuration matches
does not match current switch does not match current switch actual hardware (Positioner: Setup /
settings. settings. System Configuration OTC)
2) Verify Table controller switch settings.

60700117 Table had a file store error. Table store to flash failed. 1) Retry.
2) Exchange motor controller board / flash
memory if error persists.

60700118 Table had a file transfer Table had no file transfer in 1) Reboot Positioner and redo up-
problem. progress. /download transaction.

60700119 Table had a file transfer Table had an invalid block 1) Reboot Positioner and redo up-
problem. transfer request target. /download transaction.

60700120 Table had a file transfer Table had an unexpected 1) Reboot Positioner and redo up-
problem. sequence number during a /download transaction.
block transfer.

60700121 Table had a file transfer Table received too many bytes 1) Reboot Positioner and redo up-
problem. during block transfer. /download transaction.

60700122 Table had a file transfer Table block transfer checksum 1) Reboot Positioner and redo up-
problem. failed. /download transaction.

Thursday, April 29, 2010 Page 178 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60700123 Table had a file transfer Table had expected the file to The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. contain S-records. file installed on Console is OK and retry
download.

60700124 Table had a file transfer Table has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. type that does not match file installed on Console is OK and retry
requested type. download.

60700125 Table had a file transfer Table has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. target that does not match file installed on Console is OK and retry
requested target. download.

60700126 Table had a file transfer Table has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. switch code that does not file installed on Console is OK and retry
match requested code. download.
2)Ensure that switch setting of Motion
Controller Board is correct.

60700127 Table had a file transfer Table has an S-record address The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. size that does not match the S- file installed on Console is OK and retry
record type. download.

60800001 Motion Controller Boot Code is Motion Controller Boot Code is 1) Verify switch setting. Download valid
Invalid.\r\n\r\n Please contact Invalid.\r\n\r\n Please contact Boot Code.
Technical Support. Technical Support.

60800002 Motion Controller Application Motion Controller Application 1) Verify Motion Controller Board switch
Code is Invalid.\r\n\r\n Please Code is Invalid.\r\n\r\n Please setting. Download valid Application Code.
contact Technical Support. contact Technical Support.

60800003 Motion Controller "Stay In Boot" Motion Controller "Stay In 1)Turn off "Stay in Boot Switch" to allow
switch is set.\r\n\r\n Please Boot" switch is set.\r\n\r\n running in App code..
contact Technical Support. Please contact Technical

60800004 Motion Controller Initialization Motion Controller Initialization


failure.\r\n\r\n Please contact failure.\r\n\r\n Please contact
Technical Support. Technical Support.

60800005 Motion Controller FPGA image is Motion Controller FPGA image 1) download new FPGA file to Motion
Invalid.\r\n\r\n Please contact is Invalid.\r\n\r\n Please Controller.
Technical Support. contact Technical Support.

60800006 Communications to Table Communications to Table 1) Reboot Positioner.


Motion Controller are down. Motion Controller are down. 2) Verify Motion Controller Switch Setting.

3) Check power and connections to MCB.

Thursday, April 29, 2010 Page 179 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60800007 Unable to get Wall Stand Motion Unable to get Wall Stand 1) Reinstall all MCB software versions
Controller configuration data. Motion Controller configuration 2) Check switch settings of MCB boards

60800008 Table can not Auto Center Table can not Auto Center
because of risk of collision because of risk of collision

60800009 Table did not complete move Table did not complete move Motion controller could not terminate 1) Check for and remove possible
(time-out). (time-out). motion on time. obstruction.

60800010 Table Motion Blocked. Table Motion Blocked.


\r\nPlease Remove Obstruction. \r\nPlease Remove Obstruction.

60800011 Table MCB Corrupt Flash Image. Table MCB Corrupt Flash 1) Download new Flash image.
Image.
60800012 Table Motion motion error (move Table Motion motion error 1) Go to Positioner Diagnostics / Table /
failed). (move failed). Axis Diagnostics and verify indicated
positions of pots and encoders.
Check component and wiring where
positions differ.

60800013 Table invalid Auto Move Table invalid Auto Move The Table target position of the Bucky or 1) Tracking / Auto Center: Instruct user that
destination requested. destination requested. Z axes is out of range. Table can only follow / align within its
calibrated motion range.
2) Auto Positioning: redefine Auto Position
such that the Table axis position is within
the calibrated motion range.

60800014 Table motion out of range. Table motion out of range. The table Bucky and/or Z axis is outside 1) Move axis inside the calibrated motion
the calibrated motion range. range.
2)If it obviously is inside the motion range
check min/max position and redo axis cal.
If required.
3)If it obviously is inside the range and
min/max pos. is OK verify pots, encoders
and their wiring.

60800015 Table unable to get to Table unable to get to The requested destination is outside the 1) Recalibrate Table.
destination requested. destination requested. valid (calibrated) motion range. 2) Auto Positioning: redefine Auto Position
such that the Table axis position is within
the calibrated motion range.

Thursday, April 29, 2010 Page 180 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60800016 Table Invalid Auto Move Table Invalid Auto Move The target position of the Bucky or Z axis 1) Tracking / Auto Center: Instruct user that
Destination Requested. Destination Requested. is outside of the calibrated motion range. OTC can only follow / align within its
calibrated motion range.
2) Auto Positioning: redefine Auto Position
such that the OTC axis position is within
the calibrated motion range.

60800017 Table invalid position. The Table Z or Bucky axis reports an 1)Reboot Positioner
invalid position. 2)In Positioner Diagnostics check which
axes report "invalid" (+/-8192mm or +/-
322.52"). Check pots/encoders and wiring.

60800018 Table Motion Controller Table Motion Controller


Initialization failure.\r\n\r\n Initialization failure.\r\n\r\n
Please contact Technical Please contact Technical
Support.

60800101 Table download version does MCB application software has a 1) Reinstall all MCB software versions
not match App Version. mismatched version than what the SCB 2) Check switch settings of MCB boards
thinks it should have. This occurs typically
when an upgrade of software was
mismatched or the SCB is checking on
things at powerup.

60800102 Table mode change rejected. MCB is not in a state to change its mode 1) Reboot Positioner and retry download
for download.

60800103 Table had a calibration file Table was unable to open a 1) Redo Table Calibration
upload problem file for calibration upload.

60800104 Table had a parm or calibration Table had a badly formed SCB detected invalid data / format when 1) Do Table calibration if error occurs when
file problem motor parameter or calibration validating parameter or calibration file. trying to download calibration file.
file record. 2) Download Motor Parameter file from
Console.

60800105 Table had a parm or calibration Table had a bad motor SCB detected a checksum error when 1) Do Table calibration if error occurs when
file problem parameter file or calibration file validating parameter or calibration file trying to download calibration file.
checksum. before download. 2) Download Motor Parameter file from
Console.

60800106 Table had a file transfer Table had an unexpected 1)Make sure file selection is correct and
problem. transfer source/destination. retry download.

Thursday, April 29, 2010 Page 181 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60800107 Table had a file transfer Table had an invalid transfer Requested transfer type not supported by 1) Verify if MCB firmware/app sw version
problem. type requested. MCB does support desired up-/download
transaction,, update if required.

60800108 Table had a system Table had a CAN packet 1) Reboot Positioner and redo up-
communications error received with an unexpected /download transaction.
packet length.

60800109 Table had a software download Table App code will only SCB tried to download firmware while the 1) Reboot Positioner and redo firmware
problem accept non-firmware downloads. motor controller was running App code download procedure.
instead Boot Code.

60800110 Table had a software download Table Boot code will only SCB tried to download a parameter or 1)Verify motor controller switch setting and
problem accept Boot, App and FPGA calibration file while the motor controller download application SW. Try
code downloads. was running Boot code instead App Code. downloading parameter / calibration file

60800111 Table had a file transfer Table had a zero size file The specified file to be up-/downloaded 1) Upload of calibration file: Redo Table
problem. specified for transfer. to/from the SCB is empty. Calibration (will upload new calibration
file automatically).
2) Downloads: Install intact file(s) at
Console and redo download.

60800112 Table had a file transfer Table download file size is too Download file not compatible with 1)Get download file for installed MCB.
problem. large for this controller. existing MCB (not enough memory). 2)Replace MCB with version that does
support file size.

60800113 Table had a file transfer Table has a file transfer is 1) Reboot Positioner and redo up-
problem. already in progress. /download transaction.

60800114 Table had a file transfer Table request to complete the 1) Reboot Positioner and redo up-
problem. transfer failed, too few bytes /download transaction.
transferred.

60800115 Table had a file transfer Table request to complete the 1) Reboot Positioner and redo up-
problem. transfer failed, too many bytes /download transaction.
transferred.

60800116 Table configuration message Table configuration message 1) Verify if system configuration matches
does not match current switch does not match current switch actual hardware (Positioner: Setup /
settings. settings. System Configuration OTC)
2) Verify Table controller switch settings.

60800117 Table store to flash failed. Table store to flash failed. 1) Retry.
2) Exchange motor controller board / flash
memory if error persists.

Thursday, April 29, 2010 Page 182 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60800118 Table had a file transfer Table had no file transfer in The SCB requested to complete a file 1) Reboot Positioner and redo up-
problem. progress. transfer but no transfer was in progress. /download transaction.

60800119 Table had a file transfer Table had an invalid block 1) Reboot Positioner and redo up-
problem. transfer request target. /download transaction.

60800120 Table had a file transfer Table had an unexpected 1) Reboot Positioner and redo up-
problem. sequence number during a /download transaction.
block transfer.

60800121 Table had a file transfer Table received too many bytes 1) Reboot Positioner and redo up-
problem. during block transfer. /download transaction.

60800122 Table had a file transfer Table block transfer checksum 1) Reboot Positioner and redo up-
problem. failed. /download transaction.

60800123 Table had a file transfer Table had expected the file to The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. contain S-records. file installed on Console is OK and retry
download.

60800124 Table had a file transfer Table has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. type that does not match file installed on Console is OK and retry
requested type. download.

60800125 Table had a file transfer Table has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. target that does not match file installed on Console is OK and retry
requested target. download.

60800126 Table had a file transfer Table has a file embedded 1)Reboot Positioner, ensure MCB firmware
problem. switch code that does not file installed on Console is OK and retry
match requested code. download.
2)Ensure that switch setting of Motion
Controller Board is correct.

60800127 Table had a file transfer Table has an S-record address The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
problem. size that does not match the S- file installed on Console is OK and retry
record type. download.

60801000 System handler status is OK System handler status is OK

60801002 Memory test failed Memory test failed 1) Reboot Positioner


2) Reinstall Boot Strap to MCB
3)Replace MCB

Thursday, April 29, 2010 Page 183 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60801003 Flash CSM is locked Flash CSM is locked An unauthorized attempt to read/write 1) Use approved up-/download process and
from/to the MCB Flash Memory has been firmware.
provided by the Code Security Module
(the correct password has not been written
to the CSM registers).

60801004 System has persistent errors System has persistent errors 1) Check Power Supply and wiring.
2) Reinstall all Motion Controller firmware

60801101 Table memory error has occurred Memory test failed 1) Reboot Positioner
2) Reinstall Boot Strap to MCB
3)Replace MCB

60801102 Table memory error has occurred Flash CSM is locked An unauthorized attempt to read/write 1) Use approved up-/download process and
from/to the MCB Flash Memory has been firmware.
provided by the Code Security Module
(the correct password has not been written
to the CSM registers).

60801103 No timers available Software failure 1)Reboot Positioner

60801104 Invalid parameter block 1)Reboot Positioner


2)Reinstall MCB Motor Parameter file for
Table Controller

60801105 Invalid parameter 1)Reboot Positioner


2)Reinstall MCB Motor Parameter file for
Table Controller

60801106 Invalid mailbox software failure Reboot Positioner

60801107 Missing magic number in flash Check number not found at expected 1) Reboot Positioner
location. Flash initialization error. 2)Reinstall all MCB firmware
3)Replace MCB

60801108 Checksum error in flash 1)Reboot Positioner


2)Reinstall MCB firmware

60801109 Size error in flash The size of a data structure written or read 1) Reboot positioner and retry down/-
from the flash memory is incorrect. upload transaction.

60801110 Version error in flash currently not reported

Thursday, April 29, 2010 Page 184 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60801111 Flash has defaulted currently not reported

60801112 Flash programming error 1)Reboot Positioner and retry download to


MCB
2)Replace Table MCB.

60801113 Flash erase error 1)Reboot Positioner and retry download to


MCB
2)Replace Table MCB.

60801114 Flash verify error 1)Reboot Positioner and retry download to


MCB
2)Replace Table MCB.

60801115 Flash programming error Flash programming error 1)Reboot Positioner and retry download to
MCB
2)Replace Table MCB.

60801116 Flash erase error Flash erase error 1)Reboot Positioner and retry download to
MCB
2)Replace Table MCB.

60801117 Flash verify error Flash verify error 1)Reboot Positioner and retry download to
MCB
2)Replace Table MCB.

60801118 24V power shunt rail failed 24V power shunt rail failed During stopping table: The power supply 1)Check shunt resistor and wiring, replace
voltage could not be lowered on time faulty component.
while the shunt has been dynamically 2)Replace Table Controller Board.

60801501 Movement timeout error At least one of the table axes did not 1) Check for and remove possible
terminate motion on time obstruction.

60801502 Mailbox is full software failure Reboot Positioner

60801503 24V power shunt rail failed During stopping table: The power supply 1)Check shunt resistor and wiring, replace
voltage could not be lowered on time faulty component.
while the shunt has been dynamically 2)Replace Table Controller Board.

60801504 No motor power 1) Check motor power: wiring, connections,


fuses

60801901 System test event

Thursday, April 29, 2010 Page 185 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60802000 Motor 0 handler status is ok Motor 0 handler status is ok

60802101 Motor 0 is in error state Z motor control has an error 1)Reboot Positioner
2)Check other error codes for more details.

60802102 Table Vertical (Z) axis reports a Motor 0 servo error 1) Check function/wiring of pot.
motion error

60802103 Motor 0 device position error 1) Check function/wiring of pot.

60802104 Motor 0 movement lock sensor


is blocked

60802105 Motor 0 drive fault currently not reported

60802106 Motor 0 parameters are not set 1) Download Motor Parameter File to
Motion Controller.

60802107 Motor 0 invalid command software problem Reboot Positioner

60802108 Motor 0 sensor not reached currently not reported

60802109 Motor 0 start of travel limit currently not reported

60802110 Motor 0 end of travel limit currently not reported

60802111 Table Vertical (Z) axis reports a Motor 0 motor stalled Motor did not reach destination on time. 1) Check for mechanical obstructions (belt
motion error tension, rails)..
2) Check Motor and Motor encoder
function and wiring.

60802112 Table Vertical (Z) axis reports a Motor 0 force limit Motor overcurrent was detected. 1) Check for mechanical obstructions.
motion error 2) Check for shorts at motor and motor
wiring.

60802113 Motor 0 overpower limit currently not reported

Thursday, April 29, 2010 Page 186 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60802114 Motor 0 current sensor Z Axis current sensor calibration failed 1) Reboot Positioner.
calibration error during power-up/reset. 2) Check motor and motor wiring.
3) Ensure motor parameter file installed at
Console matches installed motor,
download to Motion Controller and reboot.

60802115 Motor 0 movement timeout Z Axis Motor did not reach destination on 1) Check for mechanical obstructions .
time. 2) Check Motor and Pot. function and

60802116 Motor 0 home sensor blocked currently not reported

60802117 Motor 0 invalid master position currently not reported

60802501 Motor 0 motor busy A new motion command has been


received while the motor executes the

60802502 Motor 0 invalid motor parameter 1) Download Motor Parameter File to


Motion Controller.

60802503 Motor 0 invalid motor number currently not reported

60802504 Motor 0 drive disabled currently not reported

60802505 Motor 0 overpower warning currently not reported

60802506 Table Vertical (Z) axis reports a Motor 0 soft start of travel limit The Z axis reached its minimum position If axis is not really at travel limit:
start of travel limit was reached (as set with axis calibration). 1) Recalibrate Table.
2) Check position control elements
(encoders, pots) and their wiring.

60802507 Table Vertical (Z) axis reports an Motor 0 soft end of travel limit The Z axis reached its maximum position If axis is not really at travel limit:
end of travel limit was reached (as set with axis calibration). 1) Recalibrate Table.
2) Check position control elements
(encoders, pots) and their wiring.

60802508 Motor 0 velocity limit when idle currently not reported

60803000 Motor 1 handler status is ok Motor 1 handler status is ok

60803101 Motor 1 is in error state Bucky rail motor control has an error 1)Reboot Positioner
2)Check other error codes for more details.

Thursday, April 29, 2010 Page 187 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60803102 Table Bucky axis reports a Motor 1 servo error 1) Check function/wiring of encoder.
motion error

60803103 Motor 1 device position error 1) Check function/wiring of encoder.

60803104 Motor 1 movement lock sensor


is blocked

60803105 Motor 1 drive fault currently not reported

60803106 Motor 1 parameters are not set 1) Download Motor Parameter File to
Motion Controller.

60803107 Motor 1 invalid command software problem Reboot Positioner

60803108 Motor 1 sensor not reached The Bucky home sensor was not reached 1) Check function, alignment and wiring of
when driving Bucky to home position. Bucky home sensor.

60803109 Motor 1 start of travel limit currently not reported

60803110 Motor 1 end of travel limit currently not reported

60803111 Table Bucky axis reports a Motor 1 motor stalled Motor did not reach destination on time. 1) Check for mechanical obstructions (drive
motion error mechanism).
2) Check Motor and Motor encoder
function and wiring.

60803112 Table Bucky axis reports a Motor 1 force limit Motor overcurrent was detected. 1) Check for mechanical obstructions (drive
motion error mechanism).
2) Check for shorts at motor and motor
wiring.

60803113 Motor 1 overpower limit currently not reported

60803114 Motor 1 current sensor Bucky Rail Axis current sensor calibration 1) Reboot Positioner.
calibration error failed during power-up/reset. 2) Check motor and motor wiring.
3) Ensure motor parameter file installed at
Console matches installed motor,
download to Motion Controller and reboot.

Thursday, April 29, 2010 Page 188 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60803115 Motor 1 movement timeout Bucky Rail Axis did not reach destination 1) Check for mechanical obstructions (belt
on time. tension, rails).
2) Check Motor and Motor encoder
function and wiring.

60803116 Motor 1 home sensor blocked The Table Bucky long. axis home sensor 1) Check home sensor (power, wiring,
is actuated although the axis is in a alignment)
position where it should be open. 2) If sensor is OK, recalibrate Table.

60803117 Motor 1 invalid master position currently not reported

60803501 Motor 1 motor busy A new motion command has been


received while the motor executes the

60803502 Motor 1 invalid motor parameter 1) Download Motor Parameter File to


Motion Controller.

60803503 Motor 1 invalid motor number currently not reported

60803504 Motor 1 drive disabled currently not reported

60803505 Motor 1 overpower warning currently not reported

60803506 Table Bucky axis reports a start of Motor 1 soft start of travel limit The Bucky long. axis reached its If axis is not really at travel limit:
travel limit was reached minimum position (as set with axis 1) Recalibrate OTC
2) Check position control elements
(encoder) and their wiring.

60803507 Table Bucky axis reports an end Motor 1 soft end of travel limit The Bucky long. axis reached its If axis is not really at travel limit:
of travel limit was reached minimum position (as set with axis 1) Recalibrate OTC
2) Check position control elements
(encoder) and their wiring.

60803508 Motor 1 velocity limit when idle currently not reported

60804000 Motor 2 handler status is ok Motor 2 handler status is ok

60804101 Motor 2 is in error state Motor 2 is in error state currently not reported

60804102 Motor 2 servo error Motor 2 servo error

60804103 Motor 2 device position error Motor 2 device position error

Thursday, April 29, 2010 Page 189 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60804104 Motor 2 movement lock sensor is Motor 2 movement lock sensor
blocked is blocked

60804105 Motor 2 drive fault Motor 2 drive fault currently not reported

60804106 Motor 2 parameters are not set Motor 2 parameters are not set

60804107 Motor 2 invalid command Motor 2 invalid command currently not reported

60804108 Motor 2 sensor not reached Motor 2 sensor not reached currently not reported

60804109 Motor 2 start of travel limit Motor 2 start of travel limit currently not reported

60804110 Motor 2 end of travel limit Motor 2 end of travel limit currently not reported

60804111 Motor 2 stalled Motor 2 stalled

60804112 Motor 2 force limit Motor 2 force limit currently not reported.

60804113 Motor 2 overpower limit Motor 2 overpower limit currently not reported

60804114 Motor 2 current sensor calibration Motor 2 current sensor currently not reported
error calibration error

60804115 Motor 2 movement timeout Motor 2 movement timeout Currently not supported

60804116 Motor 2 home sensor blocked Motor 2 home sensor blocked currently not reported

60804117 Motor 2 invalid master position Motor 2 invalid master position currently not reported

60804501 Motor 2 busy Motor 2 busy

60804502 Motor 2 invalid parameter Motor 2 invalid parameter

60804503 Motor 2 invalid number Motor 2 invalid number

60804504 Motor 2 drive disabled Motor 2 drive disabled currently not reported

Thursday, April 29, 2010 Page 190 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60804505 Motor 2 overpower warning Motor 2 overpower warning currently not reported

60804506 Motor 2 soft start of travel limit Motor 2 soft start of travel limit currently not reported

60804507 Motor 2 soft end of travel limit Motor 2 soft end of travel limit currently not reported

60804508 Motor 2 velocity limit when idle Motor 2 velocity limit when idle currently not reported

60805000 CAN handler status is ok CAN handler status is ok

60805101 CAN abort ack problem during CAN communication Reboot Positioner

60805102 CAN write was denied problem during CAN communication Reboot Positioner

60805103 CAN port wake up problem during CAN communication Reboot Positioner

60805104 CAN receive message lost problem during CAN communication Reboot Positioner

60805105 CAN bus is off problem during CAN communication Reboot Positioner

60805106 CAN error passive Reboot Positioner

60805107 CAN warning level exceeded problem during CAN communication Reboot Positioner

60805108 CAN unknown port error problem during CAN communication Reboot Positioner

60805109 The board type must be Eval. problem during CAN communication Reboot Positioner
TMC or DMC

60805110 The baud must be OneMeg problem during CAN communication Reboot Positioner
HalfMeg or QuarterMeg

60805111 The CAN port must be problem during CAN communication Reboot Positioner
PrimaryPort or SecondaryPort

60805112 A callback pointer must be problem during CAN communication Reboot Positioner
provided

Thursday, April 29, 2010 Page 191 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60805113 The port was previously problem during CAN communication Reboot Positioner
initialized

60805114 The CAN port was not problem during CAN communication Reboot Positioner
initialized
60805115 The packet ID was not &gt; 0 problem during CAN communication Reboot Positioner
and &lt; 2047

60805116 The packet ID data length was problem during CAN communication Reboot Positioner
&gt; 8

60805117 Timeout waiting for transmit problem during CAN communication Reboot Positioner
ack
60805118 The provided array was not problem during CAN communication Reboot Positioner
large enough

60805119 The ID is already stored problem during CAN communication Reboot Positioner

60805120 All mailboxes used problem during CAN communication Reboot Positioner

60806000 CS handler status is ok CS handler status is ok

60806101 A badly formed detent status SCB did receive a corrupt detent status
message was received message from MCB.

60806102 Get or Set Detent message. Software problem: SCB has asked to get
invalid motion plane or set the detent position for an invalid
motion plane (axis)

60806103 Get or Set Detent message. Software problem: SCB has asked to get
invalid detent index or set the detent position for an invalid
motion plane (axis)

60806501 Unable to set mode to the The MCB could not transit to the desired Reboot Positioner
desired mode operation mode.

60806502 An unexpected auto move MCB receives an auto move enabled


enable was received command although no valid auto move
destination has been set before.

60807000 IO Handler status is ok IO Handler status is ok

Thursday, April 29, 2010 Page 192 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60807101 System Initialization Error (TBL I2C IO is not initialized 1) Reboot Positioner
I2C IO). 2) Reinstall Motor Controller Board firmware

60807102 System Initialization Error (TBL Sensor Monitor is not initialized 1) Reboot Positioner
Sensor Monitor). 2) Reinstall Motor Controller Board firmware

60807103 System Initialization Error (TBL System IO is not initialized 1) Reboot Positioner
System IO). 2) Reinstall Motor Controller Board firmware

60807104 Table reports the table collision Table Collision Lift Switch The table top is lifted by an obstacle or 1) Raise table and remove obstruction
lift switch was actuated. Actuated the collision switches are misaligned. under table top.
2) Align table collision lift switches if there
was no obstruction.

60807105 System Initialization Error (TBL FPGA s/w is Invalid! Download valid, compatible FPGA file to
FPGA s/w). Motion Controller.

60808000 Motion handler status is ok Motion handler status is ok

60808101 Table axis calibration was not Axis calibration not done Do Table Axis Calibration.
done.

60808102 Table system initialization System initialization failed Reboot Positioner


failed.
60808103 Invalid wall stand room layout Do Wall Stand Room Calibration.

60808104 Invalid table room layout Do Table Room Calibration.

60808105 Wallstand tilt is not in position currently not reported

60808106 Invalid position sent An invalid position (0x8000) was provided Verify OTC has a valid room calibration
for one or more axes when setting room and redo Table calibration procedure
calibration

60808107 Wallstand not fully extended or Full Featured Wall Stand: The Wall Stand 1) Fully extend or retract the Wall Stand.
retracted extraction is in an undefined position 2) If the Wall Stand is extended/retracted,
while an automatic motion is requested. check and align extended/retracted sensors.

60808108 Table reports the Pin calibration Pin calibration not done Do Table Pin Calibration.
is not done.

60808109 Table reports the Room Room calibration is not done Do Table Room Calibration.
calibration is not done.

Thursday, April 29, 2010 Page 193 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60808110 OTC beta is not in position Beta is not positioned in one of its 0, 90, Ensure Beta is in its detent as instructed
180, -90 or -180 degree detents when when doing the Table room calibration.
setting the room calibration.

60808111 Table reports the table drawer is Table drawer is not fully The table drawer is not or is not detected 1) If the table is fully extracted, check the
not fully extended. extended as to be in the extended position when it table extracted sensor alignment and
should be for automatic motion

60808501 Table Bucky axis move is X axis move is unreachable The requested target position is outside 1) Auto Center / Tracking: Position master
unreachable. the calibrated motion range (axis such that the X axis (Bucky) target position
calibration). stays inside the calibrated range.
2) Auto Position: reset Auto Position such
that X axis target position stays inside
calibrated range.
3) Redo Axis calibration.

60808502 Y axis move is unreachable The requested target position is outside 1) Auto Center / Tracking: Position master
the calibrated motion range (axis such that the Y axis target position stays
calibration). inside the calibrated range.
2) Auto Position: reset Auto Position such
that Y axis target position stays inside
calibrated range.
3) Redo Axis calibration.

60808503 Table Vertical (Z) axis move is Z axis move is unreachable The requested target position is outside 1) Auto Center / Tracking: Position master
unreachable. the calibrated motion range (axis such that the Z axis target position stays
calibration). inside the calibrated range.
2) Auto Position: reset Auto Position such
that Z axis target position stays inside
calibrated range.
3) Redo Axis calibration.

60808504 Tilt axis move is unreachable currently not reported

60808505 A axis move is unreachable currently not reported

60808506 B axis move is unreachable currently not reported

60808507 XYZ no AB destination is set currently not reported

60808508 AB no XYZ destination is set

Thursday, April 29, 2010 Page 194 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60808509 Move destination interference The Motion Controller detects that the 1) Position Master such that the Table can
Table is likely to interfere with the Wall Auto Center / Track without interfering with
Stand or OTC when moving to the target the Wall Stand.
position requested for the automatic 2) Reset Auto Position such that the Table
motion. can align without interfering with the Wall
Stand / OTC.
3) Verify System Calibration.

60808510 Move destination not set The Motion Controller received an


Automove command but no destination is
set.

60808511 Table reports that the OTC OTC position is unknown Reboot Positioner.
position is unknown.

60808512 Table reports that the Wallstand Wallstand extension is unknown Full Featured Wall Stand only: Bucky is 1) Put Wall Stand Bucky into fully
extension is unknown neither in retracted nor in extended extended or retracted position
2) Verify extended/retracted position
sensors, alignment and wiring.

60808513 Table extension is unknown The Table Bucky is neither fully extended 1) Put Table extension into defined
or retracted when it is supposed to be. position (extended/retracted).
2) Check alignment of extended/retracted
sensor.

60808514 Table reports that the Table Table bucky is not retracted The Table Bucky is not in retracted 1) Put Table Bucky into fully retracted
bucky is not retracted. position when it is supposed to be. position
2) Verify retracted position sensor,
alignment and wiring.

60808515 Table reports a move error. Move error

60808516 Table float range is unknown The Table Controller does not know the 1)Reboot Positioner
table float range and thus can not 2) Check System Configuration for Table
consider it for collision avoidance. setup and Table controller switch setting.

60808517 Wallstand no OTC destination currently not reported


set

60808518 Table no OTC destination set Table can not auto move because the 1)Reboot Positioner
OTCXYZ controller is not enabled. The 2)Reinstall OTCXYZ MotionController
OTC may need to move out of the way firmware.
and then return to avoid collision with the

Thursday, April 29, 2010 Page 195 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60808519 Table move destination Move destination interferes with 1) Position Master such that the Table can
interferes with the Wallstand. wallstand Auto Center / Track without interfering with
the Wall Stand.
2) Reset Auto Position such that the Table
can align without interfering with the Wall
Stand.
3) Verify System Calibration.

60808520 Move destination interferes with currently not reported


table

60808521 Table move destination Move destination interferes with 1) Position Master such that the Table can
interferes with the OTC. OTC Auto Center / Track without interfering with
the OTC.
2) Reset Auto Position such that the Table
can move wiithout interfering with the
OTC.

60808522 AutoMove Watchdog Timeout: 1)The SCB did send an auto move Repress Auto Move button to continue
either destination set and no destination but no Automove enable Auto Move.
enable or no 0x104 msg command was received by the Motion
received during move Controller Board on time.
2)An automove is in progress but the SCB
failed to send an Automove Command
(0x104) on time.

60808524 TABLE CMH MOVE TIMEOUT. At least one of the Table Z and Bucky 1) Check for mechanical obstructions (belt
longitudinal axes did not reach ist tension, rails,...).
destination on time during automatic 2) Check Motor, Pot and Motor encoder
motion (Auto Position, Auto Center, Auto function and wiring.
Track).

60808901 Table reports the Autotrack Autotrack Master is out of range The Table can no longer align with the 1) Position OTC such that the Table can
Master is out of range. OTC during Autotracking because it would align again.
run beyond its min/max position(s).

60808902 Table reports the Autotrack Autotrack Master is back in range


Master is back in range.

60809000 Boot handler status is ok Boot handler status is ok

60809101 Table reports invalid boot code Invalid boot code The installed boot code does not match 1)Install valid Table Motion Controller
the controller setting. boot code.
2)Verify Motion Controller Board Switch
setting.

Thursday, April 29, 2010 Page 196 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60809102 Table reports invalid application Invalid application code 1)Install valid Table Motion Controller
code application code.
2)Verify Motion Controller Board Switch
setting.

60809103 Invalid PLD code 1)Install valid Table Controller PLD code.

2)Verify Motion Controller Board Switch

60809104 Bad checksum record 1) Ensure download file is OK and repeat


firmware download transaction.

60809105 Bad total checksum 1) Ensure download file is OK and repeat


firmware download transaction.

60809106 Invalid record length 1) Ensure download file is OK and repeat


firmware download transaction.

60809107 Invalid calibration parameter 1) Redo Table calibration.

60809108 Invalid motor parameter 1) Download intact Motor Parameter File

60810000 Serial handler status is ok Serial handler status is ok

60810001 SPA_TX timeout error SPA_TX timeout error A communication problem occurred with
the serial interface

60810002 SPB_TX timeout error SPB_TX timeout error A communication problem occurred with
the serial interface

60810003 SPIA TX timeout error SPIA TX timeout error A communication problem occurred with
the serial interface

60810101 SCIA RX error A communication problem occurred with


the serial interface

60810102 SCIB RX error A communication problem occurred with


the serial interface

60810103 MCBSPA_TX timeout error A communication problem occurred with


the serial interface

60810104 MCBSPB_TX timeout error A communication problem occurred with


the serial interface

Thursday, April 29, 2010 Page 197 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60810105 SPIA TX timeout error A communication problem occurred with
the serial interface

60811000 I2C handler status is ok I2C handler status is ok

60811002 Bad device index, I2C task Bad device index, I2C task currently not reported
exiting exiting

60811101 Table I2C configuration error, Table I2C configuration error, currently not reported
I2C task waiting to start I2C task waiting to start

60811102 I2C stop timeout currently not reported

60811103 I2C busy timeout currently not reported

60811104 I/O bit stuck in wrong initial state currently not reported

60811105 Bad device index. I2C task currently not reported


exiting

60812000 Transfer handler status is ok

60812001 Transfer accepted

60812101 Invalid version currently not reported

60812102 Mode change rejected MCB is not in a state to change its mode
for download.

60812103 Opening the file failed Motion Controller could not open the 1)Retry download
downloaded file 2)Ensure the file to be downloaded os OK.

60812104 Bad file record MCB detected a bad file record during file 1)Retry download
download from SCB. 2)Ensure the file to be downloaded is OK.

60812105 Bad file checksum MCB detected a checksum error during 1)Retry download
file download from SCB. 2)Ensure the file to be downloaded is OK.

60812106 Invalid transfer source MCB detected an invalid transfer source 1)Reboot positioner and retry download
during file download from SCB.

Thursday, April 29, 2010 Page 198 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60812107 Invalid transfer type MCB detected an invalid transfer type 1)Reboot positioner, at Console select
during file download from SCB. valid firmware file for the Motion Controller
Board and redo download.

60812108 Invalid packet length MCB detected an invalid packet length 1)Reboot positioner and retry download
during file download from SCB. 2)Install intact firmware files at Console
and redo download.

60812109 No application code A motor parameter or calibration file 1) Download Motion Controller Application
dowloaded download has been started but the Motion code prior downloading Motor Parameter
Controller Board has no application code or Calibration Files.
loaded.

60812110 Only boot code downloaded A motor parameter or calibration file 1) Download Motion Controller Application
download has been started but the Motion code prior downloading Motor Parameter
Controller Board has no application code or Calibration Files.
loaded.

60812111 Zero sized file request The specified file to be up-/downloaded 1) Upload of calibration file: Redo Table
to/from the SCB is empty. Calibration (will upload new calibration
file automatically).
2) Downloads: Install intact file(s) at
Console and redo download.

60812112 File size is too big Download file not compatible with 1)Get download file for installed MCB.
existing MCB (not enough memory). 2)Replace MCB with version that does
support file size.

60812113 Transfer is already in progress A file transfer has been requested while 1) Wait until ongoing transfer is finished
another file transfer is already in progress then retry up-/download
2) Reboot positioner and retry up-

60812114 Too few bytes transfered File transfer error 1) Reboot Positioner and retry file up-
/download.

60812115 Too many file bytes File transfer error 1) Reboot Positioner and retry file up-
/download.

60812116 Invalid configuration Table configuration message does not 1) Verify if system configuration matches
match current switch settings. actual hardware (Positioner: Setup /
System Configuration OTC)
2) Verify Motion Controller Board switch
settings.

Thursday, April 29, 2010 Page 199 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
60812117 Flashing failed Could not store data into non volatile 1) Retry download.
flash-memory on Motor Controller Board. 2) Exchange motor controller board / flash
memory if error persists.

60812118 No transfer in progress File transfer error 1) Reboot Positioner and retry file up-
/download.

60812119 Bad block request to target File transfer error 1) Reboot Positioner and retry file up-
/download.

60812120 Bad sequence number File transfer error 1) Reboot Positioner and retry file up-
/download.

60812121 Too many block bytes File transfer error 1) Reboot Positioner and retry file up-
/download.

60812122 Bad check sum File transfer error 1) Reboot Positioner and retry file up-
/download.

60812123 Transfer not an Srecord File transfer error 1) Reboot Positioner and retry file up-
/download.

60812124 Bad transfer type Motion Controller has a file embedded 1)Reboot Positioner, ensure MCB firmware
type that does not match requested type. file installed on Console is OK and retry
download.

60812125 Bad transfer target File Transfer error: Motion Controller has 1)Reboot Positioner, ensure MCB firmware
a file embedded target that does not file installed on Console is OK and retry
match requested ta download.

60812126 Bad switch settings File Transfer Error: Motion Controller has 1)Reboot Positioner, ensure MCB firmware
a file embedded switch code that does file installed on Console is OK and retry
not match requested code. download.
2)Ensure that switch setting of Motion
Controller Board is correct.

60812127 Bad Srecord address size The downloaded firmware file is not OK 1)Reboot Positioner, ensure MCB firmware
file installed on Console is OK and retry
download.

60812128 Parameter Parsing Error At least one of the parameters of the 1)Reboot Positioner, ensure MCB
parameter file can not be processed. parameter file installed on Console is OK
and retry download.

Thursday, April 29, 2010 Page 200 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
62000001 System Control Board soft System Control Board soft error Shutdown and restart System
error.&lt;BR&gt;Please shutdown
and restart the system.

62000002 DAP System DAP System Error. An error occurred with the SCBs DAP Shutdown and restart System
Error.&lt;BR&gt;Please shutdown communication handler.
and restart the system.

62000003 An undefined system error An undefined system error Shutdown and restart System
condition did condition did occur.
occur.&lt;BR&gt;Please shutdown
and restart the system.

62000005 An undefined error condition did An undefined error condition Shutdown and restart System
occur. did occur.

62100001 MCBTask fatal system error 1)Reboot Positioner


2)Reinstall SCB Application Software

62100002 MCBTask system initialization Shutdown and restart System


error

62100003 MCBTask CAN communications An error occurred during communication 1) Reboot Positioner
error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62100004 MCBTask to Vica An internal error occurred during 1)Reboot Positioner


communications error communication between MCBTask and 2)Reinstall SCB Application Software
Vica (Controller Task)

62100005 MCBTask system error 1)Reboot Positioner


2)Reinstall SCB Application Software

62100006 Bad Axis specified for


Automove operation

62100007 Unknown error status from MCBs

62100008 Error on MCB Download 1)Reboot Positioner and redo download.

62100009 Flash programming error 1)Reboot Positioner and redo download.


2)Replace SCB.

Thursday, April 29, 2010 Page 201 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
62100010 SCB programming error 1)Reboot System and retry download.
2)Replace SD Card.
3)Replace SCB.

62100101 Transfer was aborted by an During MCB firmware download. 1)Reboot Positioner and retry MCB
MCB with a file Transfer Abort firmware download
(0x294) message

62100102 select(2) timed out waiting for a During MCB firmware download. 1) Reboot Positioner and retry MCB
message from an MCB firmware download.

62100104 unable to open the subdirectory Could not find /open the subdirectory. 1) Reboot Positioner and retry MCB
for the requested MCB firmware download.
2) Download SCB Application SW.

62100105 failure while scanning MCBS to 1) Reboot Positioner and retry MCB
see who's installed firmware download.

62100106 a serious error probably an OS 1) Reboot Positioner


call failure occurred 2) Reinstall SCB Firmware and Application.

62100107 stat() call for directory failed 1) Reboot Positioner and retry MCB
during calibration download calibration download.

62100108 open() call failed during could not open calibration file 1)Perform Calibration of affected
calibration file download component (OTC, Wall Stand, Table).

62100109 readdir() call failed during file 1) Reboot Positioner and retry download.
download 2) Reinstall SCB Application SW

62100110 no cal file with matching switch 1)Perform Calibration of affected


settings was found for cal component (OTC, Wall Stand, Table).
download from dir

62100111 invalid calibration filename 1)Perform Calibration of affected


specified component (OTC, Wall Stand, Table).

62100112 stat() call for file failed during 1)Perform Calibration of affected
caloibration download component (OTC, Wall Stand, Table).

62100113 invalid calibration file - zero 1)Perform Calibration of affected


length component (OTC, Wall Stand, Table).

Thursday, April 29, 2010 Page 202 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
62100114 open() call failed during The selected download file could not be 1)Install the selected file from Console
download opened. again.
2)If Calibration file download is affected,
redo calibration of affected component
(OTC, Wall Stand, Table).

62100115 read() call failed during 1)Install the selected file from Console
download again.
2)If Calibration file download is affected,
redo calibration of affected component
(OTC, Wall Stand, Table).

62101000

62101002 MCB Fatal System Error MCB Fatal System Error 1)Reboot Positioner
2)Reinstall SCB Application Software

62101003 MCB Fatal System Error MCB Fatal System Error 1)Reboot Positioner
2)Reinstall SCB Application Software

62101101 Emergency Stop Button is Pressed Emergency Stop Button is The positioner is supposed to move but 1)Disengage emergency button
Pressed one of the emergency stop buttons is 2)Check emergency stop buttons and
pressed. wiring if no emergency stop button is
pressed but error persists.

62101102 Emergency Stop Button is Pressed Emergency Stop Button is The positioner is supposed to move but 1)Disengage emergency button
Pressed one of the emergency stop buttons is 2)Check emergency stop buttons and
pressed. wiring if no emergency stop button is
pressed but error persists.

62101110 MCB Corrupt Flash Image MCB Corrupt Flash Image The Flash Image that should be 1)Get intact flash image and retry
downloaded to the MCB is corrupt download.

62101111 MCB Corrupt Flash Image MCB Corrupt Flash Image The Flash Image that should be 1)Get intact flash image and retry
downloaded to the MCB is corrupt download.

62101112 MCB Corrupt Flash Image MCB Corrupt Flash Image The Flash Image that should be 1)Get intact flash image and retry
downloaded to the MCB is corrupt download.

62101113 MCB Corrupt Flash Image MCB Corrupt Flash Image The Flash Image that should be 1)Get intact flash image and retry
downloaded to the MCB is corrupt download.

62101114 MCB Corrupt Flash Image MCB Corrupt Flash Image The Flash Image that should be 1)Get intact flash image and retry
downloaded to the MCB is corrupt download.

Thursday, April 29, 2010 Page 203 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
62101115 MCB Corrupt Flash Image MCB Corrupt Flash Image The Flash Image that should be 1)Get intact flash image and retry
downloaded to the MCB is corrupt download.

62101116 MCB Corrupt Flash Image MCB Corrupt Flash Image The Flash Image that should be 1)Get intact flash image and retry
downloaded to the MCB is corrupt download.

62101117 MCB Corrupt Flash Image MCB Corrupt Flash Image The Flash Image that should be 1)Get intact flash image and retry
downloaded to the MCB is corrupt download.

62105102 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105103 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105104 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105105 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105106 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105107 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105108 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

Thursday, April 29, 2010 Page 204 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
62105109 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105110 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105111 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105112 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105113 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105114 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105115 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105116 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105118 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

Thursday, April 29, 2010 Page 205 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
62105119 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62105120 MCB CAN Communications Error MCB CAN Communications An error occurred during communication 1) Reboot Positioner
Error between SCB and MCBs over the CAN 2) Verify CAN communications using SCBs
Utilities/ Diagnostics/Interface and check
voltages/wiring.

62106101 Detent S/W Error Detent S/W Error

62106102 Detent S/W Error Detent S/W Error

62106103 Detent S/W Error Detent S/W Error

62106501 Detent S/W Error Detent S/W Error

62107101 WSD Clearable Error (I/O Status WSD Clearable Error (I/O Status
Handler) Handler)

62107102 MCB I/O Initialization Error MCB I/O Initialization Error 1)Reboot Positioner
2)Replace MCB

62107103 MCB I/O Initialization Error MCB I/O Initialization Error 1)Reboot Positioner
2)Replace MCB

62107104 MCB I/O Initialization Error MCB I/O Initialization Error 1)Reboot Positioner
2)Reinstall Firmware and Application SW
3)Replace MCB

62108101 MCB Axis Calibration Not MCB Axis Calibration Not 1)Perform Axis Calibration
Completed Completed

62108102 MCB System Failure MCB System Failure 1)Reboot MCB


2)Reinstall Firmware and Application SW

62108103 MCB System Failure MCB System Failure 1)Reboot MCB


2)Reinstall Firmware and Application SW

62108104 MCB System Failure MCB System Failure 1)Reboot MCB


2)Reinstall Firmware and Application SW

Thursday, April 29, 2010 Page 206 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
62108105 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108106 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108107 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108108 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108109 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108110 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108111 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108501 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108502 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108503 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108504 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108505 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108506 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108507 Automatic Motion not allowed. Automatic Motion not allowed. 1) Reboot Positioner
Position Unknown Position Unknown 2) Go to Diagnostics and check which
position(s) are unknown and redo
calibration accordingly.

62108508 Automatic Motion not allowed. Automatic Motion not allowed. 1) Reboot Positioner
Position Unknown Position Unknown 2) Go to Diagnostics and check which
position(s) are unknown and redo
calibration accordingly.

62108509 Motion Blocked \r\nPlease Motion Blocked \r\nPlease


Remove Obstruction Remove Obstruction

Thursday, April 29, 2010 Page 207 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
62108510 Invalid Auto Move Destination Invalid Auto Move Destination 1) Verify axes calibration.
Requested Requested 2) Auto Positioning: redefine Auto Position
such that the OTC axis position is within
the calibrated motion range.

62108511 Automatic Motion not allowed. Automatic Motion not allowed. 1) Reboot Positioner
Position Unknown Position Unknown 2) Go to Diagnostics and check which
position(s) are unknown and redo
calibration accordingly.

62108512 Wallstand extension is unknown Wallstand extension is unknown Fully Featured Wall Stand only: The Wall 1) Put Wall Stand Bucky into fully
Stand Bucky is neither fully extended or extended or retracted position
retracted when it is supposed to be. 2) Verify extended/retracted position
sensors, alignment and wiring.

62108513 Table extension is unknown Table extension is unknown The Table Bucky is neither fully extended 1) Put Table Bucky into fully extended or
or retracted when it is supposed to be. retracted position
2) Verify extended/retracted position
sensors, alignment and wiring.

62108514 Table bucky is not retracted Table bucky is not retracted The Table Bucky is not in retracted 1) Put Table Bucky into fully retracted
position when it is supposed to be. position
2) Verify retracted position sensor,
alignment and wiring.

62108515 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108516 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108517 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108518 MCB Motion Error (Move Failed) MCB Motion Error (Move Failed)

62108519 Motion Blocked by Wall Motion Blocked by Wall Motion can not continue because the 1) Move Wall Stand out of possible
Stand\r\nPlease Remove Stand\r\nPlease Remove OTC or Table would interfere with the collision area.
Obstruction Obstruction Wall Stand.

62108520 Motion Blocked by Motion Blocked by Motion can not continue because the 1) Move Table out of collision area (down)
Table\r\nPlease Remove Table\r\nPlease Remove OTC or Wall Stand would interfere with or move OTC / Wall Stand to a location
Obstruction Obstruction the Table.. such that the system can align without
interfering with the table.

62108521 Motion Blocked by OTC Motion Blocked by OTC Motion can not continue because the 1) Move OTC out of critical area.
\r\nPlease Remove Obstruction \r\nPlease Remove Obstruction Table or Wall Stand would interfere with

Thursday, April 29, 2010 Page 208 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
62108901 Autotrack Master has gone Out of Autotrack Master has gone Out The Autotrack master has been moved to 1) Move master back until slave can align
Range of Range a position where the slave can no longer again.
align to.

62109101 MCB Corrupt Flash Image MCB Corrupt Flash Image 1) Get intact Flash Image and redo
download.

62109102 MCB Corrupt Flash Image MCB Corrupt Flash Image 1) Get intact Flash Image and redo
download.

62109103 MCB Corrupt Flash Image MCB Corrupt Flash Image 1) Get intact Flash Image and redo
download.

62109104 MCB Corrupt Flash Image MCB Corrupt Flash Image 1) Get intact Flash Image and redo
download.

62109105 MCB Corrupt Flash Image MCB Corrupt Flash Image 1) Get intact Flash Image and redo
download.

62109106 MCB Corrupt Flash Image MCB Corrupt Flash Image 1) Get intact Flash Image and redo
download.

62109107 MCB Corrupt Flash Image MCB Corrupt Flash Image 1) Get intact Flash Image and redo
download.

62109108 MCB Corrupt Flash Image MCB Corrupt Flash Image 1) Get intact Flash Image and redo
download.

62110002 MCB Flash Timeout MCB Flash Timeout A time out occurred while writing to the 1) Redo download.
MCBs flash memory

62110003 MCB Flash Timeout MCB Flash Timeout A time out occurred while writing to the 1) Redo download.
MCBs flash memory

62110004 MCB Flash Timeout MCB Flash Timeout A time out occurred while writing to the 1) Redo download.
MCBs flash memory

62111104 Button Stuck Button Stuck 1) Using the Positioner Diagnostics tool
verify which button(s) are actuated but
shouldn't be. Check if buttons stuck
mechanically, else verify wiring.
2) If buttons and wiring are OK replace
MCB.

Thursday, April 29, 2010 Page 209 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
62112101 Download Version does not Download Version does not
match App version match App version

62112102 Mode change rejected Mode change rejected MCB is not in a state to change its mode
for download.

62112103 Unable to open a file for cal Unable to open a file for cal
upload upload

62112104 Badly formed motor parameter or Badly formed motor parameter


calibration record or calibration record

62112105 Bad motor parameter or Bad motor parameter or


calibration file checksum calibration file checksum

62112106 Unexpected transfer Unexpected transfer


source/destination source/destination

62112107 An Invalid Transfer Type was An Invalid Transfer Type was


Requested Requested

62112108 A CAN Packet was received with A CAN Packet was received
an unexpected length with an unexpected length

62112109 App mode will only accept non App mode will only accept non
firmware download firmware download

62112110 Boot mode will only accept Boot, Boot mode will only accept
App and FPGA Boot, App and FPGA

62112111 A Zero size file was specified to A Zero size file was specified to The specified file to be up-/downloaded 1) Upload of calibration file: Redo
transfer transfer to/from the SCB is empty. Calibration of affected component (will
upload new calibration file automatically).

2) Downloads: Install intact file(s) at

62112112 The specified file is too large for The specified file is too large
this controller for this controller

62112113 A file transfer is already in A file transfer is already in


progress progress

62112114 The request to complete the The request to complete the


transfer failed: too few bytes transfer failed: too few bytes
transfered transfered

Thursday, April 29, 2010 Page 210 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
62112115 The request to complete the The request to complete the
transfer failed: too many bytes transfer failed: too many bytes
transfered transfered

62112116 Configuration message does not Configuration message does


match current switch settings not match current switch

62112117 Store to flash failed Store to flash failed

62112118 No file transfer in progress No file transfer in progress

62112119 Block transfer request target Block transfer request target


invalid invalid

62112120 Block transfer request Block transfer request


unexpected sequence number unexpected sequence number

62112121 Too many bytes received during Too many bytes received
block transfer during block transfer

62112122 Block transfer checksum failed Block transfer checksum failed

62112123 Expected file to expected to Expected file to expected to


contain S-record contain S-record

62112124 File embedded type does not File embedded type does not
match requested type match requested type

62112125 File embedded target does not File embedded target does not
match requested target match requested target

62112126 File embedded switch code does File embedded switch code
not match requested code does not match requested code

62112127 S-Record address size does not S-Record address size does not
match S-record type match S-record type

62300001 Failure of an operating system Shutdown and restart System


function in the collimator code.

62300010 A failure occurred while A communication problem on the CAN 1)Shutdown and restart System
sending a CAN frame to the bus between SCB and Collimator did 2) Verify CAN bus wiring and power supply.

Thursday, April 29, 2010 Page 211 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
62300012 Collimator System Failure Collimator subsystem is shutting Shutdown and restart System
down. Too many errors were
seen.

62300015 Failure while sending a Shutdown and restart System


message to the controller task.

62300017 A failure occurred while A communication problem on the CAN 1)Shutdown and restart System
reading a CAN frame from the bus between SCB and Collimator did 2) Verify CAN bus wiring and power supply.

62300018 A CAN write to the collimator A communication problem on the CAN 1)Shutdown and restart System
returned the wrong count. bus between SCB and Collimator did 2) Verify CAN bus wiring and power supply.

63000001 No communication connection These alarms occur when the main 1) Restart OTC
to the gui app when data was communications processor in the SCB 2) Reload OTC application software
to be sent. called "Vica" cannot communicate with 3) Reload OTC OS software
one or more of the other cooperation tasks 4) SCB Board replacement
in the system. These errors prevent the
system from functioning.

63000002 No communication connection These alarms occur when the main 1) Restart OTC
to the DR Console (DR1) when communications processor in the SCB 2) Reload OTC application software
data was to be sent. called "Vica" cannot communicate with 3) Reload OTC OS software
one or more of the other cooperation tasks 4) SCB Board replacement
in the system. These errors prevent the
system from functioning.

63000003 No communication connection These alarms occur when the main 1) Restart OTC
to the DR Console (DR2) when communications processor in the SCB 2) Reload OTC application software
data was to be sent. called "Vica" cannot communicate with 3) Reload OTC OS software
one or more of the other cooperation tasks 4) SCB Board replacement
in the system. These errors prevent the
system from functioning.

63000004 No communication connection These alarms occur when the main 1) Restart OTC
to the CCol app when data was communications processor in the SCB 2) Reload OTC application software
to be sent. called "Vica" cannot communicate with 3) Reload OTC OS software
one or more of the other cooperation tasks 4) SCB Board replacement
in the system. These errors prevent the
system from functioning.

Thursday, April 29, 2010 Page 212 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
63000005 No communication connection These alarms occur when the main 1) Restart OTC
to the MCBTask app when data communications processor in the SCB 2) Reload OTC application software
was to be sent. called "Vica" cannot communicate with 3) Reload OTC OS software
one or more of the other cooperation tasks 4) SCB Board replacement
in the system. These errors prevent the
system from functioning.

63000006 An error was returned when These alarms occur when the main 1) Restart OTC
attempting to read from the communications processor in the SCB 2) Reload OTC application software
GUI to VICA pipe. called "Vica" cannot communicate with 3) Reload OTC OS software
one or more of the other cooperation tasks 4) SCB Board replacement
in the system. These errors prevent the
system from functioning.

63000007 An error was returned when These alarms occur when the main 1) Restart OTC
attempting to read from the communications processor in the SCB 2) Reload OTC application software
DR1 to VICA pipe. called "Vica" cannot communicate with 3) Reload OTC OS software
one or more of the other cooperation tasks 4) SCB Board replacement
in the system. These errors prevent the
system from functioning.

63000008 An error was returned when These alarms occur when the main 1) Restart OTC
attempting to read from the communications processor in the SCB 2) Reload OTC application software
DR2 to VICA pipe. called "Vica" cannot communicate with 3) Reload OTC OS software
one or more of the other cooperation tasks 4) SCB Board replacement
in the system. These errors prevent the
system from functioning.

63000009 An error was returned when These alarms occur when the main 1) Restart OTC
attempting to read from the communications processor in the SCB 2) Reload OTC application software
VICA DBG pipe. called "Vica" cannot communicate with 3) Reload OTC OS software
one or more of the other cooperation tasks 4) SCB Board replacement
in the system. These errors prevent the
system from functioning.

63000010 An error was detected when These alarms occur when the main 1) Restart OTC
decoding a received CCol communications processor in the SCB 2) Reload OTC application software
message. called "Vica" cannot communicate with 3) Reload OTC OS software
one or more of the other cooperation tasks 4) SCB Board replacement
in the system. These errors prevent the
system from functioning.

Thursday, April 29, 2010 Page 213 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
63000011 The Utility Thread is not These alarms occur when the main 1) Restart OTC
running. communications processor in the SCB 2) Reload OTC application software
called "Vica" cannot communicate with 3) Reload OTC OS software
one or more of the other cooperation tasks 4) SCB Board replacement
in the system. These errors prevent the
system from functioning.

63000012 An internal vica application These alarms occur when the main 1) Restart OTC
error was detected. communications processor in the SCB 2) Reload OTC application software
called "Vica" cannot communicate with 3) Reload OTC OS software
one or more of the other cooperation tasks 4) SCB Board replacement
in the system. These errors prevent the
system from functioning.

63000013 An error was detected when These alarms occur when the main 1) Restart OTC
decoding a message. communications processor in the SCB 2) Reload OTC application software
called "Vica" cannot communicate with 3) Reload OTC OS software
one or more of the other cooperation tasks 4) SCB Board replacement
in the system. These errors prevent the
system from functioning.

63000021 A TimeSync message has been


processed.

63000023 The Positioner has lost The Positioner has lost The SCB does no longer receive a reply 1)Shutdown and restart system.
communications with the WAIV communications with the WAIV message on its periodeic Heartbeat 2)Check network connection between
Console Console messages to the Console. Console and SCB.

63000024 The WAIV Console has The SCB receives replies on its Heartbeat
established communications messages to the Console, communicatin
with the Positioner is working.

63000028 Feature Not Available Feature Not Available in this User pushes either the AutoTrack Button Instruct users.
Hardware Configuration. or AutoCenter Button on the Table front
panel in a system that is configured as a
Basic OTC (non-motorized system), so the
button function is not available.

63004014 An AUTOMOVE was requested An AUTOMOVE was requested The selected Auto Position can not be 1) Define and set Auto Position.
but there is no AUTOMOVE but there is no AUTOMOVE found in the Auto Position definition file
defined. record defined. viscbautopos.ini

63004015 An AUTOMOVE was requested An AUTOMOVE was requested The selected Auto Position can be found 1) Set Auto Position.
but there is no AUTOMOVE but there is no AUTOMOVE in the Auto Position definition file
enabled. record enabled. viscbautopos.ini but has no position data.

Thursday, April 29, 2010 Page 214 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
63004016 An AUTOMOVE was requested
but already in a move.

63004017 AUTOCENTER Operation Failed Unable to calculate a


movement position for an
AUTOCENTER request.

63004018 An AUTOTRACK was requested An AUTOTRACK was requested


but beam is not incident. but beam is not incident.

63004019 AUTOCENTER command failed. AUTOCENTER command


failed. User possibly requested
A-C while moving target device

63004020 The AUTOTRACK command The AUTOTRACK command


failed. failed.

63004022 An AUTOTRACK was requested An AUTOTRACK was requested


but the wrong Bucky is selected. but the wrong Bucky is selected.

63004023 The Positioner has lost 1) Reboot system.


communications with the WAIV 2) Check TCP/IP connection between
Console. Console and SCB.

63004024 The WAIV Console has


established communications
with the Positioner.

63004025 AUTOCENTER Operation Failed AUTOCENTER Operation


- Wallstand Position Unknown! Failed - Wallstand Position
Unknown!

63004026 AUTOCENTER Operation Failed AUTOCENTER Operation


- Table Position Unknown! Failed - Table Position
Unknown !

63004027 Beam is not Centered AutoCenter Operation was


Transversely attempted to OTC master but
beam was not centered

65000000 generic code used for Incidents that are logged in addition to If no longer required for debugging or
debug/audit messages, so priorities Information, Warning or Error if monitoring, change logging level to
message text variies. the logging level is set to Audit or Debug Information to reduce number of logging
use this code. entries.

Thursday, April 29, 2010 Page 215 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
65000001 Messages vary depending on Qt Messages vary depending on Generic code to capture GUI framework 1) Reboot the SCB
Libraries error. Qt Libraries error. errors.The SCB GUI had failed to 2) Reinstall SCB application
initialize properly or gotten a serious run
time error. It will not be able to control or
iniatiate positioning.

65000003 Error: Unable to load language SCB could not load language translation Re-install SCB application software.
translator %s file for language specified as %s. File
either not found or corrupt.

65000005 Warning: Incident not found in The SCB software created an incident Reinstall SCB application software.
viscbincidents.ini file that is not listed in the incident file. This
is either a software problem or the wrong
viscbincidents.ini file is installed ont he
SCB.

65000007 Incident not displayed! Too The maximum number of open message Analyze information of visible message
Many MsgBox displayed at boxes has been exceeded and the boxes, follow instructions, close them and
incident can not be displayed at the OTC. proceed. Usually the first message boxes
indicate the root cause of the problem.

65000009 Error saving language (%s) to The SCB could not store the new 1) Reboot SCB and retry.
config file - defaults to English language specified as %s in its config file 2) Reboot system and retry.
after a Language setting was received
from the Console.

65000055 BAD SYNTAX in message to The SCB GUI did receive an invalid 1) Ignore as long as performance is not
SCB [%s] message (read as [%s]). affected.
2) Reboot system.

65000099 message as reported by GUI Generic code to capture GUI framework


Framework. warnings.

65000101 OTC Calibration terminated


successfully.

65000102 OTC XYZ Calibration File Error at end of OTC Calibration on saving Reboot Positioner and redo OTC
Upload failed! new Calibration: Upload of Calibration Calibration.
file from Motor Controller Board to SCB
failed.
The new calibration data may not be
stored in the non volatile memory of the

Thursday, April 29, 2010 Page 216 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
65000103 OTC AB Calibration File Premium OTC only: Error at end of OTC Reboot Positioner and redo OTC
Upload failed! Calibration on saving new Calibration. Calibration.
Upload of Calibration file from Motor
Controller Board to SCB failed.
The new calibration data may not be
stored in the non volatile memory of the
Motor Controller Board.

65000104 OTC Calibration cancelled and User cancelled new calibration. The old
restored! calibration data could be restored to the
OTC.

65000105 OTC Calibration cancelled. User cancelled new calibration. The old Redo OTC Calibration.
Failed to restore OTC XYZ and calibration data could not be restored to
AB. the OTC XYZ (and AB) controller. OTC is
not calibrated.

65000106 OTC Calibration cancelled. User cancelled new calibration. The old Redo OTC Calibration.
Failed to restore OTC AB. calibration data could be restored to the
OTC XYZ but not to the OTC AB
controller. OTC is not fully calibrated.

65000107 Wall Stand Calibration


terminated successfully.

65000108 Wall Stand Calibration File Error at end of Wall Stand Calibration on Reboot Positioner and redo Wall Stand
Upload failed! saving new Calibration: Upload of Calibration.
Calibration file from Motor Controller
Board to SCB failed.
The new calibration data may not be
stored in the non volatile memory of the
Motor Controller Board.

65000109 Wall Stand Calibration: Room Error at end of Wall Stand Calibration on Redo Wall Stand Room Calibration.
Layout not stored to saving new Calibration.
viscbconfig.exe

65000110 Wall Stand Calibration User cancelled new calibration. The old
cancelled and restored! calibration data could be restored to the
Wall Stand.

65000111 Wall Stand Calibration User cancelled new calibration. The old Redo Wall Stand Calibration.
cancelled. Failed to restore calibration data could not be restored to
Cal. File. the Wall Stand controller. Wall Stand is
not calibrated.

Thursday, April 29, 2010 Page 217 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
65000112 Table Calibration terminated
successfully.

65000113 Table Calibration File Upload Error at end of Table Calibration on Reboot Positioner and redo Table
failed! saving new Calibration: Upload of Calibration.
Calibration file from Motor Controller
Board to SCB failed.
The new calibration data may not be
stored in the non volatile memory of the

65000114 Table Calibration: Room Error at end of Table Calibration on Redo Table Room Calibration.
Layout not stored to saving new Calibration.

65000115 Table Calibration cancelled User cancelled new calibration. The old
and restored! calibration data could be restored to the
Table.

65000116 Table Calibration cancelled. User cancelled new calibration. The old Redo Table Calibration.
Failed to restore Cal. File. calibration data could not be restored to
the Table controller. Table is not

65000121 Calibration File up/download SCB Setup/ Up-/Download Calibration


otcxyz/otcab/wsd/tbl succeeded Files: The selected action succeeded.

65000122 Calibration File up/download SCB Setup/ Up-/Download Calibration 1) Retry


otcxyz/otcab/wsd/tbl failed! Files: The selected action failed. 2) Reboot Positioner and retry.

65000200 Could not store system Could not store system Changes in SCB Setup/ System 1) Retry changing configuration
configuration changes to configuration changes to Configuration could not be stored to 2) Reboot Positioner and retry changing
viscbconfig.ini! viscbconfig.ini! config file. System will continue using old configuration.
configuratin setting.

65000201 Could not store system Could not store system Changes in SCB Setup/ System 1) Retry changing configuration
configuration changes to master configuration changes to Configuration could not be stored to SCB 2) Reboot Positioner and retry changing
record! master record! memory. System will continue using old configuration.
configuration setting.

65000202 Configuration Changes stored Configuration Changes stored Changes in SCB Setup/ System
successfully. successfully. Configuration stored successfully.

Thursday, April 29, 2010 Page 218 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
65000203 OTC / Wall Stand / Table System Configuration check: System 1) Verify and correct configuration settings
Configuration differs from Configuration setting does not match on Setup / System Configuration screen.
hardware detected hardware. 2) Verify Switch settings on Motor
Display message lists all detected Controller Board if detected hardware does
differences. not match the actual system.
3) Check for power or cabling issues if
components not found.

65000300 Auto Center SID configuration Key Operator level: at least one Auto
changed. Center SID has been modified.

65000500 Detents set/cleared successfully. Key Operator level: at least one detent
has been set/cleared.

65000501 Detents set/clear failed. Please Detents set/clear failed. Key Operator level: at least one detent 1) Retry
retry. could not be set/cleared. 2) Reset positioner and retry.

65000899 System Controller Board SCB Shutdown and Restart in


Shutdown and Restart in Progress

65000900 No Patient Data was set so


reply EBADDATA

65000902 Language not set in config file SCB power up: did not find a language Set language from Console
- defaulting to English! setting in viscbconfig.ini

65000999 Motion Controller Board Reset in MCB Reset in Progress


Progress

70000001 File Error\nFile is KOC: Perform DR7500 System File Erroruse this error to indicate that a
missing/corrupted in the reset (Blue Button) if error is file is missing/corrupted in the Compact
Compact Flash of the Motion persistent, act depending on
severity:service call
(calibration.data file error)or
continue (perhaps with
limitations) if other files are
affected.

70000051 Motion Controller - PCB 104 defective- Short I2C connection error: no I2C
Communication Error. Perform between I2C bus lines- SBC to communication with any unit.(During
DR7500 System reset (Blue PCB104 connection defective. Power-Up/Reset test)
Button), call service if error is

Thursday, April 29, 2010 Page 219 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70000052 TCP/IP is established again TCP/IP is established again TCP/IP communication failed. This error
when this code is received by the when this code is received by will be stored temporarily at the SBC
Console. So this code has no the Console. So this code has along with a time-stamp and will be sent
impact and is just for logging. no impact and is just for to the KOC as soon as communication is
established again for log purposes only.

70000100 Disable Automatic Motion (OTC Board not connected although Motor Controller Board OTC X-Axis not
X-Axis position unknown) defined in configuration, or I2C found
communication problem.

70000101 Disable Automatic Motion (OTC Board not connected although Motor Controller Board OTC Y- Axis not
Y- Axis position unknown) defined in configuration, or I2C found
communication problem.

70000102 Disable Automatic Motion (OTC Board not connected although Motor Controller Board OTC Z--Axis not
Z- Axis position unknown) defined in configuration, or I2C found
communication problem.

70000103 Disable Automatic Motion Board not connected although Motor Controller Board OTC A-Axis not
around A-Axis(position unknown) defined in configuration, or I2C found
communication problem.

70000104 Disable Automatic Motion Board not connected although Motor Controller Board OTC B-Axis not
around B-Axis (position unknown) defined in configuration, or I2C found
communication problem.

70000105 Disable Automatic Motion (OTC Board not connected although OTC X-Axis calibration data invalid/not
X-Axis position unknown) defined in configuration, or I2C found
communication problem.

70000106 Disable Automatic Motion (OTC axis not calibrated, calibration OTC Y-Axis calibration data invalid/not
Y-Axis position unknown) file corrupted. found

70000107 Disable Automatic Motion (OTC axis not calibrated, calibration OTC Z-Axis calibration data invalid/not
Z-Axis position unknown) file corrupted. found

70000108 Disable Automatic Motion axis not calibrated, calibration OTC A-Axis calibration data invalid/not
around A-Axis(position unknown) file corrupted. found

70000109 Disable Automatic Motion axis not calibrated, calibration OTC B-Axis calibration data invalid/not
around B-Axis(position unknown) file corrupted. found

70000120 OTC Operator Interface Control Board not connected, or I2C OTC Operator Interface Control board not
board not found communication problem. found

Thursday, April 29, 2010 Page 220 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70000200 Disable Automatic Motion with Board not connected although Motor Controller Board WS X-Axis not
Wall Stand detector selected (X- defined in configuration, or I2C found
Axis position unknown) communication problem.

70000201 Disable Automatic Motion with Board not connected although Motor Controller Board WS Z -Axis not
Wall Stand detector selected (Z - defined in configuration, or I2C found
Axis position unknown) communication problem.

70000202 Disable Automatic Motion with Board not connected although Motor Controller Board WS-Tilt not found
Wall Stand detector selected defined in configuration, or I2C
(Tilt position unknown) communication problem.

70000203 Disable Automatic Motion with axis not calibrated, calibration WS X-Axis calibration data invalid/not
Wall Stand detector selected (X- file corrupted. found
Axis position unknown)

70000204 Disable Automatic Motion with axis not calibrated, calibration WS Z-Axis calibration data invalid/not
Wall Stand detector selected (Z- file corrupted. found
Axis position unknown)

70000205 Disable Automatic Motion with axis not calibrated, calibration WS Tilt -Axis calibration data invalid/not
Wall Stand detector selected file corrupted. found
(Tilt -Axis position unknown)

70000206 Automatic Motion: Do not use axis not calibrated, calibration WS Angulation axis calibration data
Auto Centering with Wall Stand file corrupted. invalid/not found
detector selected (Angulation
axis position unknown)

70000220 Left Wall Stand keypad does not Board not connected although WS Keypads Board left not found
work. Full functionality with defined in configuration, or I2C
other Wall Stand keypads. communication problem.

70000221 Right Wall Stand keypad does Board not connected although WS Keypads Board right not found
not work. Full functionality with defined in configuration, or I2C
other Wall Stand keypads. communication problem.

70000222 Remote Control does not work. Board not connected although WS Remote Control Board not found
Full functionality with other Wall defined in configuration, or I2C
Stand keypads. communication problem.

70000300 Disable Automatic Motion with Board not connected although Motor Controller Board Table not found
table detector selected(position defined in configuration, or I2C
unknown) communication problem.

Thursday, April 29, 2010 Page 221 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70000301 Disable Automatic Motion with axis not calibrated, calibration Table X-Axis calibration data invalid/not
table detector selected(X-Axis file corrupted. found
position unknown)

70000302 Disable Automatic Motion with axis not calibrated, calibration Table Z-Axis calibration data invalid/not
table detector selected(Z-Axis file corrupted. found
position unknown)

70000501 Automated detector movement Automated detector movement Error occurred involving wallstand bucky
did not complete correctly. The did not complete correctly. The vertical position/movement
system will exit automated system will exit automated
acquisition mode. acquisition mode.

70000502 System could not enter SBC could not enter automated SBC could not enter LLI mode because
automated acquisition mode acquisition mode because table detector was selected
because required detector is not required detector is not
selected.

70000503 System could not enter SBC could not enter automated SBC could not enter LLI mode because
automated acquisition mode acquisition mode because no detector was selected
because required detector is not required detector is not
selected.

70000504 System could not make System could not make SBC could not make automated LLI
automated movement because automated movement because movement because ROI has not been
region of interest has not been region of interest has not been configured
configured. configured.

70000505 OTC must be incident on the OTC-Transversal Region of interest configuration is not User must fix the condition
detector plane. Make sure the enabled because OTC Transversal axis
detector is behind the patient position is invalid
stand.

70000506 SID is out of range. OTC-Longitudinal Region of interest configuration is not User must fix the condition
enabled because OTC Longitudinal axis
position is invalid

70000507 Automated OTC vertical OTC-Vertical Error occurred involving OTC vertical
movement did not complete position/movement
correctly. The system will exit
automated acquisition mode.

70000508 Automated OTC angular OTC-Angular Error occurred involving OTC alpha
movement did not complete position/movement
correctly. The system will exit
automated acquisition mode.

Thursday, April 29, 2010 Page 222 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70000509 OTC rotation is out of range. The OTC rotation position is Region of interest configuration is not User must fix the condition
Rotation should be 0 degrees. not correct to continue with the enabled because OTC beta angle is out
Long Length Imaging of range
Procedure. Check Alpha OTC /
WS Tilit rotation

70000510 Table longitudinal position error Table-long Table-longitudinal error

70000511 Table vertical position error Table-vert Table-vertical error

70000512 Automated detector movement WS-Vertical Error occurred involving wallstand bucky
did not complete correctly. The vertical position/movement
system will exit automated
acquisition mode.

70000513 Detector tilt angle is out of range. The Wall Stand Tilt position is Region of interest configuration is not User must fix the condition
not correct to continue with the enabled because bucky tilt is out of range
Long Length Imaging
Procedure. Check WS Tilit
rotation

70000514 OTC must be incident on the The Tube is not incident with Region of interest configuration is not User must fix the condition
center of the detector. the detector to start the LLI enabled because OTC not pointing at
procedure. This must be center of detector
correct to continue.

70000515 Wallstand angular position error WS-Angular WS-Angular error

70000516 The detector bucky must be The Detector must be in the Region of interest configuration is not User must fix the condition
retracted. retracted position to continue enabled because bucky is extended (not
the Long Length Imaging retracted).
procedure.

70000517 The detector must be in portrait WS-Rotation (portrait / Region of interest configuration is not User must fix the condition
orientation. landscape) enabled because bucky rotation is not
portrait

70000518 Table Extension error Table-Trans (Table Extension) Table-Transversal (Table Extension) error

70000525 Automated detector movement Automated detector movement Timeout error occurred involving OTC
did not complete correctly. The did not complete correctly. The transversal movement
system will exit automated system will exit automated
acquisition mode. acquisition mode.

Thursday, April 29, 2010 Page 223 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70000526 Automated detector movement Automated detector movement Timeout error occurred involving OTC
did not complete correctly. The did not complete correctly. The longitudinal movement
system will exit automated system will exit automated
acquisition mode. acquisition mode.

70000527 Automated detector movement Automated detector movement Timeout error occurred involving OTC
did not complete correctly. The did not complete correctly. The vertical movement
system will exit automated system will exit automated
acquisition mode. acquisition mode.

70000528 Automated detector movement Automated detector movement Timeout error occurred involving OTC
did not complete correctly. The did not complete correctly. The angular movement
system will exit automated system will exit automated
acquisition mode. acquisition mode.

70000529 Automated detector movement Automated detector movement Timeout error occurred involving OTC
did not complete correctly. The did not complete correctly. The rotational movement
system will exit automated system will exit automated
acquisition mode. acquisition mode.

70000530 Automated detector movement Automated detector movement Timeout error occurred involving table
did not complete correctly. The did not complete correctly. The longitudinal movement
system will exit automated system will exit automated
acquisition mode. acquisition mode.

70000531 Automated detector movement Automated detector movement Timeout error occurred involving table
did not complete correctly. The did not complete correctly. The vertical movement
system will exit automated system will exit automated
acquisition mode. acquisition mode.

70000532 Automated detector movement Automated detector movement Timeout error occurred involving
did not complete correctly. The did not complete correctly. The wallstand vertical movement
system will exit automated system will exit automated
acquisition mode. acquisition mode.

70000533 Automated detector movement Automated detector movement Timeout error occurred involving
did not complete correctly. The did not complete correctly. The wallstand tilt movement
system will exit automated system will exit automated
acquisition mode. acquisition mode.

70000534 Automated detector movement Automated detector movement Timeout error occurred involving
did not complete correctly. The did not complete correctly. The wallstand rail movement
system will exit automated system will exit automated
acquisition mode. acquisition mode.

Thursday, April 29, 2010 Page 224 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70000535 Automated detector movement Automated detector movement Timeout error occurred involving
did not complete correctly. The did not complete correctly. The wallstand angular movement
system will exit automated system will exit automated
acquisition mode. acquisition mode.

70000536 Automated detector movement Automated detector movement Timeout error occurred involving
did not complete correctly. The did not complete correctly. The wallstand transversal (extension)
system will exit automated system will exit automated
acquisition mode. acquisition mode.

70000537 Automated detector movement Automated detector movement Timeout error occurred involving
did not complete correctly. The did not complete correctly. The wallstand rotational movement
system will exit automated system will exit automated
acquisition mode. acquisition mode.

70000538 Automated detector movement Automated detector movement Timeout error occurred involving table
did not complete correctly. The did not complete correctly. The transversal (extension) movement
system will exit automated system will exit automated
acquisition mode. acquisition mode.

70000601 Perform DR7500 System reset file not present or opened by Configuration file could not be opened
(Blue Button) if error is persistent, other application
service call (calibration.data file
error)

70000602 Motion Controller configuration file not present or locked Could not write to configuration file
information not saved. Old data
used.

70000701 Auto Position not stored. OTC: Auto Position not stored. SBC receives “store auto positions”
\nPlease ensure that the Wall Ensure the Wall Stand Bucky is command but Wall Stand Bucky is not in
Stand Bucky is fully fully extended/retracted defined position.
extended/retracted and press

70000702 Auto Position not stored. OTC: Auto Position not stored. SBC receives “store auto positions”
\nPlease ensure that the Table Ensure the Table Bucky is fully command Table Bucky is not in defined
Bucky is fully extended/retracted extended/retracted position.
and press STORE again.

70000711 The selected Auto Position is not Overhead Tube Crane: The The operator selected an Auto Position
configured selected Auto Position is not (0-15) where no configuration data are
configured stored at the SBC.

Thursday, April 29, 2010 Page 225 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70000712 Auto Position not stored. Please SBC does not allow to save Auto Position aborted by error
ensure that the Wall Stand Bucky Auto Position data from
is fully extended/retracted and Console. Will work once
press STORE again. operator positioned WS Bucky
to extended or retracted
position. No further impact.

70000713 Auto Positioning did not start Auto Positioning did not start Auto Positioning did not start because
because Wall Stand bucky is not because Wall Stand bucky is Wall Stand bucky is not fully extended or
fully extended or retracted. not fully extended or retracted. retracted.

70000714 Auto Positioning did not start Auto Positioning did not start Auto Positioning did not start because
because Table bucky is not fully because Table bucky is not Table bucky is not fully extended or
extended or retracted. fully extended or retracted. retracted.

70000721 Auto Position can not be defined Auto Position can not be Auto Position can not be defined because
because current position of OTC defined because current current position of OTC is out of range on
is out of range on longitudinal position of OTC is out of range longitudinal axis.
on longitudinal axis.

70000722 Auto Positioning did not start Auto Positioning did not start Auto Positioning did not start because
because final position for OTC is because final position for OTC final position for OTC is out of range on
out of range on longitudinal axis. is out of range on longitudinal longitudinal axis.
axis.

70000723 Auto Positioning did not Auto Positioning did not Auto Positioning did not complete
complete because movement on complete because movement because movement on OTC longitudinal
OTC longitudinal axis timed on OTC longitudinal axis timed axis timed out.
out.

70000731 Auto Position can not be defined Auto Position can not be Auto Position can not be defined because
because current position of OTC defined because current current position of OTC is out of range on
is out of range on transverse axis. position of OTC is out of range transverse axis.
on transverse axis.

70000732 Auto Positioning did not start Auto Positioning did not start Auto Positioning did not start because
because final position for OTC is because final position for OTC final position for OTC is out of range on
out of range on transverse axis. is out of range on transverse transverse axis.
axis.

70000733 Auto Positioning did not Auto Positioning did not Auto Positioning did not complete
complete because movement on complete because movement because movement on OTC transverse
OTC transverse axis timed out. on OTC transverse axis timed axis timed out.
out.

Thursday, April 29, 2010 Page 226 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70000741 Auto Position can not be defined Auto Position can not be Auto Position can not be defined because
because current position of OTC defined because current current position of OTC is out of range on
is out of range on vertical axis. position of OTC is out of range vertical axis.
on vertical axis.

70000742 Auto Positioning did not start Auto Positioning did not start Auto Positioning did not start because
because final position for OTC is because final position for OTC final position for OTC is out of range on
out of range on vertical axis. is out of range on vertical axis. vertical axis.

70000743 Auto Positioning did not Auto Positioning did not Auto Positioning did not complete
complete because movement on complete because movement because movement on OTC vertical axis
OTC vertical axis timed out. on OTC vertical axis timed out.

70000751 Auto Position can not be defined Auto Position can not be Auto Position can not be defined because
because current position of OTC defined because current current position of OTC is out of range on
is out of range on angular axis. position of OTC is out of range angular axis.
on angular axis.

70000752 Auto Positioning did not start Auto Positioning did not start Auto Positioning did not start because
because final position for OTC is because final position for OTC final position for OTC is out of range on
out of range on angular axis. is out of range on angular axis. angular axis.

70000753 Auto Positioning did not Auto Positioning did not Auto Positioning did not complete
complete because movement on complete because movement because movement on OTC angular axis
OTC angular axis timed out. on OTC angular axis timed out.

70000761 Auto Position can not be defined Auto Position can not be Auto Position can not be defined because
because current position of OTC defined because current current position of OTC is out of range on
is out of range on rotational axis. position of OTC is out of range rotational axis.
on rotational axis.

70000762 Auto Positioning did not start Auto Positioning did not start Auto Positioning did not start because
because final position for OTC is because final position for OTC final position for OTC is out of range on
out of range on rotational axis. is out of range on rotational rotational axis.

70000763 Auto Positioning did not Auto Positioning did not Auto Positioning did not complete
complete because movement on complete because movement because movement on OTC rotational
OTC rotational axis timed out. on OTC rotational axis timed axis timed out.

70000771 Auto Position can not be defined Auto Position can not be Auto Position can not be defined because
because current position of Wall defined because current current position of Wall Stand is out of
Stand is out of range on vertical position of Wall Stand is out of range on vertical axis.
axis. range on vertical axis.

Thursday, April 29, 2010 Page 227 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70000772 Auto Positioning did not start Auto Positioning did not start Auto Positioning did not start because
because final position for Wall because final position for Wall final position for Wall Stand is out of
Stand is out of range on rail axis. Stand is out of range on rail range on rail axis.

70000773 Auto Positioning did not Auto Positioning did not Auto Positioning did not complete
complete because movement on complete because movement because movement on Wall Stand rail
Wall Stand rail axis timed out. on Wall Stand rail axis timed axis timed out.

70000781 Auto Position can not be defined Auto Position can not be Auto Position can not be defined because
because current position of Wall defined because current current position of Wall Stand is out of
Stand is out of range on rail axis. position of Wall Stand is out of range on rail axis.
range on rail axis.

70000782 Auto Positioning did not start Auto Positioning did not start Auto Positioning did not start because
because final position for Wall because final position for Wall final position for Wall Stand is out of
Stand is out of range on vertical Stand is out of range on range on vertical axis.
axis. vertical axis.

70000783 Auto Positioning did not Auto Positioning did not Auto Positioning did not complete
complete because movement on complete because movement because movement on Wall Stand
Wall Stand vertical axis timed on Wall Stand vertical axis vertical axis timed out.
timed out.

70000791 Auto Position can not be defined Auto Position can not be Auto Position can not be defined because
because current position of defined because current current position of Table is out of range
Table is out of range on position of Table is out of on longitudinal axis.
range on longitudinal axis.

70000792 Auto Positioning did not start Auto Positioning did not start Auto Positioning did not start because
because final position for Table because final position for Table final position for Table is out of range on
is out of range on longitudinal is out of range on longitudinal longitudinal axis.
axis.

70000793 Auto Positioning did not Auto Positioning did not Auto Positioning did not complete
complete because movement on complete because movement because movement on Table longitudinal
Table longitudinal axis timed on Table longitudinal axis axis timed out.
timed out.

70000801 OTC can not Auto Center in X OTC has no space to align. OTC can not Auto Center in X because of
direction because of risk of The operator must reposition risk of collision (with table/wall stand
collision (with table/wall stand the system components (most other obstacle)
other obstacle) likely the Wall Stand on rails)
so that the OTC has enough
space to Auto-Center.

Thursday, April 29, 2010 Page 228 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70000802 OTC can not Auto Center in Y OTC has no space to align. OTC can not Auto Center in Y because of
direction because of risk of The operator must reposition risk of collision (with table/wall stand
collision (with table/wall stand the system components (most other obstacle)
other obstacle) likely the Wall Stand on rails)
so that the OTC has enough
space to Auto-Center.

70000803 OTC can not Auto Center in Z OTC has no space to align. OTC can not Auto Center in Z because of
direction because of risk of The operator must reposition risk of collision (with table/wall stand
collision (with table/wall stand the system components (most other obstacle)
other obstacle) likely the Wall Stand on rails)
so that the OTC has enough
space to Auto-Center.

70000812 Auto Centering error: impact is Auto Centering aborted by error Auto Centering aborted by error
defined by error code specifying
the failure.

70000813 Auto Centering did not start Auto Centering did not start because Wall
because Wall Stand detector is Auto Centering did not start Stand detector is not selected.
not selected. because Wall Stand detector is Auto Centering did not start because
not selected. Table detector is not selected.
Auto Centering did not start
because Table detector is not
selected.

70000814 Auto Centering did not start Auto Centering did not start Auto Centering did not start because
because Table detector is not because Table detector is not Table detector is not selected.
selected. selected.

70000815 Auto Centering did not start Auto Centering did not start Auto Centering did not start because no
because no detector is selected. because no detector is detector is selected.

70000816 Auto Centering did not start Auto Centering did not start Auto Centering did not start because Wall
because Wall Stand bucky is not because Wall Stand bucky is Stand bucky is not fully extended or
fully extended or retracted. not fully extended or retracted. retracted.

70000817 Auto Centering did not start Auto Centering did not start Auto Centering did not start because
because Table bucky is not fully because Table bucky is not Table bucky is not fully extended or
extended or retracted. fully extended or retracted.

70000818 Auto movement did not start Auto movement did not start Auto movement did not start because x-
because x-ray tube or detector is because x-ray tube or detector ray tube or detector is not correctly
not correctly positioned. is not correctly positioned.

Thursday, April 29, 2010 Page 229 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70000821 Auto Centering did not start Auto Centering did not start Auto Centering did not start because final
because final position for OTC is because final position for OTC position for OTC is out of range on
out of range on longitudinal axis. is out of range on longitudinal longitudinal axis.
axis.

70000822 Auto Centering did not complete Auto Centering did not Auto Centering did not complete because
because movement on OTC complete because movement movement on OTC longitudinal axis
longitudinal axis timed out. on OTC longitudinal axis timed timed out.

70000831 Auto Centering did not start Auto Centering did not start Auto Centering did not start because final
because final position for OTC is because final position for OTC position for OTC is out of range on
out of range on transverse axis. is out of range on transverse transverse axis.
axis.

70000832 Auto Centering did not complete Auto Centering did not Auto Centering did not complete because
because movement on OTC complete because movement movement on OTC transverse axis timed
transverse axis timed out. on OTC transverse axis timed out.

70000841 Auto Centering did not start Auto Centering did not start Auto Centering did not start because final
because final position for OTC is because final position for OTC position for OTC is out of range on
out of range on vertical axis. is out of range on vertical axis. vertical axis.

70000842 Auto Centering did not complete Auto Centering did not Auto Centering did not complete because
because movement on OTC complete because movement movement on OTC vertical axis timed
vertical axis timed out. on OTC vertical axis timed out.

70000851 Auto Centering did not start Auto Centering did not start Auto Centering did not start because final
because final position for OTC is because final position for OTC position for OTC is out of range on
out of range on angular axis. is out of range on angular axis. angular axis.

70000852 Auto Centering did not complete Auto Centering did not Auto Centering did not complete because
because movement on OTC complete because movement movement on OTC angular axis timed
angular axis timed out. on OTC angular axis timed out.

70000861 Auto Centering did not start Auto Centering did not start Auto Centering did not start because final
because final position for OTC is because final position for OTC position for OTC is out of range on
out of range on rotational axis. is out of range on rotational rotational axis.

70000862 Auto Centering did not complete Auto Centering did not Auto Centering did not complete because
because movement on OTC complete because movement movement on OTC rotational axis timed
rotational axis timed out. on OTC rotational axis timed out.

70000871 Auto Centering did not start Auto Centering did not start Auto Centering did not start because final
because final position for Wall because final position for Wall position for Wall Stand is out of range on
Stand is out of range on rail axis. Stand is out of range on rail rail axis.

Thursday, April 29, 2010 Page 230 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70000872 Auto Centering did not complete Auto Centering did not Auto Centering did not complete because
because movement on Wall complete because movement movement on Wall Stand rail axis timed
Stand rail axis timed out. on Wall Stand rail axis timed out.

70000881 Auto Centering did not start Auto Centering did not start Auto Centering did not start because final
because final position for Wall because final position for Wall position for Wall Stand is out of range on
Stand is out of range on vertical Stand is out of range on vertical axis.
axis. vertical axis.

70000882 Auto Centering did not complete Auto Centering did not Auto Centering did not complete because
because movement on Wall complete because movement movement on Wall Stand vertical axis
Stand vertical axis timed out. on Wall Stand vertical axis timed out.

70000891 Auto Centering did not start Auto Centering did not start Auto Centering did not start because final
because final position for Table because final position for Table position for Table is out of range on
is out of range on longitudinal is out of range on longitudinal longitudinal axis.
axis.

70000892 Auto Centering did not complete Auto Centering did not Auto Centering did not complete because
because movement on Table complete because movement movement on Table longitudinal axis
longitudinal axis timed out. on Table longitudinal axis timed out.

70000901 Auto Tracking did not start Auto Tracking did not start Auto Tracking did not start because Wall
because Wall Stand detector is because Wall Stand detector is Stand detector is not selected.
not selected. not selected.

70000902 Auto Tracking did not start Auto Tracking did not start Auto Tracking did not start because Table
because Table detector is not because Table detector is not detector is not selected.
selected. selected.

70000903 Auto Tracking did not start Auto Tracking did not start Auto Tracking did not start because NO
because NO detector is selected. because NO detector is detector is selected.
selected.

70000904 Auto Tracking did not start Auto Tracking did not start Auto Tracking did not start because Wall
because Wall Stand bucky is not because Wall Stand bucky is Stand bucky is not fully extended or
fully extended or retracted. not fully extended or retracted. retracted.

70000905 Auto Tracking did not start Auto Tracking did not start Auto Tracking did not start because Table
because Table bucky is not fully because Table bucky is not bucky is not fully extended or retracted.
extended or retracted. fully extended or retracted.

70000906 Auto Tracking did not start Auto Tracking did not start Auto Tracking did not start because x-ray
because x-ray tube is not because x-ray tube is not tube is not incident with active detector (0
incident with active detector (0 incident with active detector (0 SID).
SID).

Thursday, April 29, 2010 Page 231 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70000907 Auto Tracking did not start Auto Tracking did not start Auto Tracking did not start because SID is
because SID is greater than 3 because SID is greater than 3 greater than 3 meters.
meters. meters.

70000911 Auto Tracking was cancelled Auto Tracking was cancelled Auto Tracking was cancelled because the
because the Wall Stand bucky because the Wall Stand bucky Wall Stand bucky was moved from it’s fully
was moved from it’s fully was moved from it’s fully extended or retracted position.
extended or retracted position. extended or retracted position.

70000912 Auto Tracking was cancelled Auto Tracking was cancelled Auto Tracking was cancelled because the
because the Table bucky was because the Table bucky was Table bucky was moved from it’s fully
moved from it’s fully extended or moved from it’s fully extended extended or retracted position.
retracted position. or retracted position.

70000913 Auto Tracking was cancelled Auto Tracking was cancelled Auto Tracking was cancelled because the
because the current detector because the current detector current detector selection was changed.
selection was changed. selection was changed.

70000914 Auto Tracking was cancelled Auto Tracking was cancelled Auto Tracking was cancelled because
because OTC was moved. because OTC was moved. OTC was moved.

70000915 Auto Tracking was cancelled Auto Tracking was cancelled Auto Tracking was cancelled because
because Wall Stand was moved. because Wall Stand was moved. Wall Stand was moved.

70000916 Auto Tracking was cancelled Auto Tracking was cancelled Auto Tracking was cancelled because
because Table was moved. because Table was moved. Table was moved.

70000921 Auto Tracking was cancelled Auto Tracking was cancelled Auto Tracking was cancelled because a
because a limit switch was because a limit switch was limit switch was encountered on the OTC
encountered on the OTC encountered on the OTC longitudinal axis.
longitudinal axis. longitudinal axis.

70000922 Auto Tracking is paused along Auto Tracking is paused along Auto Tracking is paused along the OTC
the OTC longitudinal axis the OTC longitudinal axis longitudinal axis because of the axis
because of the axis range limits. because of the axis range limits. range limits.

70000931 Auto Tracking was cancelled Auto Tracking was cancelled Auto Tracking was cancelled because a
because a limit switch was because a limit switch was limit switch was encountered on the OTC
encountered on the OTC encountered on the OTC transversal axis.
transversal axis. transversal axis.

70000932 Auto Tracking is paused along Auto Tracking is paused along Auto Tracking is paused along the OTC
the OTC transverse axis because the OTC transverse axis transverse axis because of the axis range
of the axis range limits. because of the axis range limits. limits.

Thursday, April 29, 2010 Page 232 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70000941 Auto Tracking was cancelled Auto Tracking was cancelled Auto Tracking was cancelled because a
because a limit switch was because a limit switch was limit switch was encountered on the OTC
encountered on the OTC vertical encountered on the OTC vertical axis.
axis. vertical axis.

70000942 Auto Tracking is paused along Auto Tracking is paused along Auto Tracking is paused along the OTC
the OTC vertical axis because of the OTC vertical axis because vertical axis because of the axis range
the axis range limits. of the axis range limits. limits.

70000971 Auto Tracking was cancelled Auto Tracking was cancelled Auto Tracking was cancelled because a
because a limit switch was because a limit switch was limit switch was encountered on the Wall
encountered on the Wall Stand encountered on the Wall Stand Stand rail axis.
rail axis. rail axis.

70000972 Auto Tracking is paused along Auto Tracking is paused along Auto Tracking is paused along the Wall
the Wall Stand rail axis because the Wall Stand rail axis Stand rail axis because of the axis range
of the axis range limits. because of the axis range limits. limits.

70000981 Auto Tracking was cancelled Auto Tracking was cancelled Auto Tracking was cancelled because a
because a limit switch was because a limit switch was limit switch was encountered on the Wall
encountered on the Wall Stand encountered on the Wall Stand Stand vertical axis.
vertical axis. vertical axis.

70000982 Auto Tracking is paused along Auto Tracking is paused along Auto Tracking is paused along the Wall
the Wall Stand vertical axis the Wall Stand vertical axis Stand vertical axis because of the axis
because of the axis range limits. because of the axis range limits. range limits.

70000991 Auto Tracking was cancelled Auto Tracking was cancelled Auto Tracking was cancelled because a
because a limit switch was because a limit switch was limit switch was encountered on the Table
encountered on the Table encountered on the Table longitudinal axis.
longitudinal axis. longitudinal axis.

70000992 Auto Tracking is paused along Auto Tracking is paused along Auto Tracking is paused along the Table
the Table longitudinal axis the Table longitudinal axis longitudinal axis because of the axis
because of the axis range limits. because of the axis range limits. range limits.

70009999 An undefined error condition did An undefined error condition Unknown error
occur. did occur.

70100001 Longitudinal Motion (X) of OTC Overhead Tube Crane: X- Axis X- Axis out of defined range
out of range out of defined range

Thursday, April 29, 2010 Page 233 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70100002 X-Axis did not move (time-out) No motorized motion along X-Axis did not move (time-out)
axis possible. Manual operation
is possible.NOTE: Impacts of
error 0003 do apply as well as
long as 0003 can not be

70100003 Motion Blocked. \nPlease Overhead Tube Crane: Motion X-Axis could not move (Poti /Tacho value
Remove Obstruction along Blocked along longitudinal unchanged and motor current over limit)
longitudinal motion (X) of OTC. motion (X)

70100004 Longitudinal Motion (X) of OTC Overhead Tube Crane: X- Axis X- Axis Endswitch reached
out of range Endswitch reached

70100011 Transversal Motion (Y) of OTC Overhead Tube Crane: Y- Axis Y- Axis out of defined range
out of range out of defined range

70100012 Y-Axis did not move (time-out) No motorized motion along Y- Axis did not move (time-out)
axis possible. Manual operation
is possible.NOTE: Impacts of
error 0013 do apply as well as
long as 0013 can not be

70100013 Motion Blocked. \nPlease Overhead Tube Crane: Motion Y-Axis could not move (Poti /Tacho value
Remove Obstruction along Blocked along transversal unchanged and motor current over limit)
transversal motion (Y) of OTC. motion (Y)

70100014 Transversal Motion (Y) of OTC Overhead Tube Crane: Y- Axis Y- Axis Endswitch reached
out of range Endswitch reached

70100021 Vertical motion (Z) of OTC out of Overhead Tube Crane: Z- Axis Z- Axis out of defined range
range out of defined range

70100022 Z- Axis did not move (time-out) No motion at all along axis if Z- Axis did not move (time-out)
brake does not release (only
manually with excessive
force).Manual Motion with
higher force may be possible if
friction is the problem.

70100023 Motion Blocked. \nPlease Overhead Tube Crane: Motion Z-Axis could not move (Poti /Tacho value
Remove Obstruction along Blocked along vertical motion unchanged and motor current over limit)
vertical motion (Z) of OTC.

70100024 Vertical motion (Z) of OTC out of Overhead Tube Crane: Z- Axis Z- Axis Endswitch reached
range Endswitch reached

Thursday, April 29, 2010 Page 234 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70100031 Alpha Rotation (A) of OTC out of Overhead Tube Crane: A- Axis A- Axis out of defined range
range out of defined range

70100032 A- Axis did not move (time-out) No motorized motion around A- Axis did not move (time-out)
axis possible. Manual operation
is possible.NOTE: Impacts of
error 0033 do apply as well as
long as 0033 can not be
generated!

70100033 Motion Blocked. \nPlease Overhead Tube Crane: Motion A-Axis could not move (Poti /Tacho value
Remove Obstruction along Alpha Blocked along Alpha Rotation unchanged and motor current over limit)
Rotation (A) of OTC. (A)

70100034 Alpha Rotation (A) of OTC out of Overhead Tube Crane: A- Axis A- Axis Endswitch reached
range Endswitch reached

70100041 Beta Rotation (B) of OTC out of Overhead Tube Crane: B- Axis B- Axis out of defined range
range out of defined range

70100042 B- Axis did not move (time-out) No motorized motion around B- Axis did not move (time-out)
axis possible. Manual operation
is possible.NOTE: Impacts of
error 0043 do apply as well as
long as 0043 can not be
generated!

70100043 Motion Blocked. \nPlease Overhead Tube Crane: Motion B-Axis could not move (Poti /Tacho value
Remove Obstruction along Beta Blocked along Beta Rotation (B) unchanged and motor current over limit
Rotation (B) of OTC.

70100044 Beta Rotation (B) of OTC out of Overhead Tube Crane: B- Axis B- Axis Endswitch reached
range Endswitch reached

70100045 Console has lost the Overhead Tube Crane: System


communication with SCB. has lost the communication
with SCB

70109999 Unknown error Unknown error Unknown error

70200001 Longitudinal Motion (X) of Wall Wall Stand: X- Axis out of X- Axis out of defined range
Stand out of range defined range

Thursday, April 29, 2010 Page 235 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70200002 X- Axis did not move (time-out) No motorized motion along X- Axis did not move (time-out)
axis possible. Manual operation
is possible.NOTE: Impacts of
error 0003 do apply as well as
long as 0003 can not be

70200003 Motion Blocked. \nPlease Wall Stand: Motion Blocked X-Axis could not move (Poti /Tacho value
Remove Obstruction along along Longitudinal Motion (X) unchanged and motor current over limit)
Longitudinal Motion (X) of Wall
Stand.

70200004 Longitudinal Motion (X) of Wall Wall Stand: X- Axis Endswitch X- Axis Endswitch reached
Stand out of range reached

70200011 Vertical Motion (Z) of Wall Stand Wall Stand: Z- Axis out of Z- Axis out of defined range
out of range defined range

70200012 Wall Stand Z- Axis did not move No motorized motion along Z- Axis did not move (time-out)
(time-out) axis possible. Manual operation
is possible.NOTE: Impacts of
error 0013 do apply as well as
long as 0013 can not be

70200013 Motion Blocked. \nPlease Wall Stand: Motion Blocked Z-Axis could not move (Poti /Tacho value
Remove Obstruction along along vertical motion (Z) unchanged and motor current over limit)
vertical motion (Z) of Wall Stand.

70200014 Vertical Motion (Z) of Wall Stand Wall Stand: Z- Axis Endswitch Z- Axis Endswitch reached
out of range reached

70200021 Bucky Tilt Rotation of Wall Stand Wall Stand: Rotation around X- Rotation around X- Axis out of defined
out of range Axis out of defined range range

70200022 Wall Stand Tilt - Axis did not No motion around axis at all. Tilt - Axis did not move (time-out)
move (time-out) Bucky can not be tilted.NOTE:
Impacts of error 0023 do apply
as well as long as 0023 can not
be generated!

70200023 Motion Blocked. \nPlease Wall Stand: Motion Blocked Bucky tilt could not move (Poti /Tacho
Remove Obstruction along Bucky along Bucky Tilt Rotation value unchanged and motor current over
Tilt Rotation of Wall Stand. limit)

Thursday, April 29, 2010 Page 236 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
70200024 Bucky Tilt Rotation of Wall Stand Axis needs to be moved back Tilt- Axis Endswitch reached reached but
out of range SBC inhibit either manually or motorized.If not expected
motorized motion towards "out of it was NOT moved to the end
range" direction. switch manually, the system will
likely run into error 0021 as

70200031 Bucky Angulate Rotation of Wall Wall Stand: Bucky Angulate Pot of Angulation - Axis out of defined
Stand out of range Rotation out of range range

70209999 Unknown error Unknown error Unknown error

70300001 Longitudinal Motion (X) of Elevating Table: X- Axis out of X- Axis out of defined range
Elevating Table out of range defined range

70300002 Motion Blocked.\nPlease No motion along axis at all if X- Axis did not move (time-out)
Remove obstruction along brake does not release (only
Longitudinal Motion (X) of manually with excessive
force).Manual Motion with
higher force may be possible if
friction is the problem.

70300003 Motion Blocked. \nPlease Elevating Table: X-Axis motion X-Axis could not move (Poti /Tacho value
Remove Obstruction along blocked unchanged and motor current over limit)
Longitudinal Motion (X) of
Elevating Table.

70300004 Longitudinal Motion (X) of Elevating Table: X- Axis X- Axis Endswitch reached
Elevating Table out of range Endswitch reached

70300011 Vertical motion (Z) of Elevating Elevating Table: Z- Axis out of Z- Axis out of defined range
Table out of range defined range

70300014 Vertical Motion (Z) of Elevating Real Position is unknown (and Z- Axis Endswitch reached but not expected
Table Stand out of range therefore SID could be wrong!)

70309999 Unknown error Unknown error Unknown error

75000001 Failed to enable long length Failed to enable long length Can't set long length imaging auto mode
imaging automatic acquisition imaging automatic acquisition on because collimator blade control is set
mode because collimator blade mode because collimator blade to manual.
control is set to manual. control is set to manual.

Thursday, April 29, 2010 Page 237 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
75000002 Failed to enable long length Failed to enable long length Can't set long length imaging auto mode
imaging automatic acquisition imaging automatic acquisition on because wall detector is not selected.
mode because wall detector is mode because wall detector is
not selected. not selected.

75000003 Automated movement did not Automated movement did not Failed request to move hardware to
complete correctly. The system complete correctly. The system specified position for long length imaging
will exit automated acquisition will exit automated acquisition acquisition.
mode. mode.

75000004 The defined region of interest is The defined region of interest The ROI definition is not valid. The
invalid. The height is too small. is invalid. The height is too height is too small.
Please try again. small. Please try again.

75000005 A request for long length A request for long length The LLI option was not enabled but a
imaging feature was made but imaging feature was made but request for LLI feature was made.
the option has not been the option has not been
purchased.

75000006 The defined region of interest is The defined region of interest The ROI is invalid because the head Please redefine the region of interest using
invalid. The upper position is is invalid. The defined head position is outside the limit of hardware a lower head position.
beyond the limit of the Wall Unit position is beyond the limit of range.
detector. the hardware's range of motion.

75000007 The defined region of interest is The defined region of interest The ROI is invalid because the foot Please redefine the region of interest using
invalid. The lower position is is invalid. The defined head position is outside the limit of hardware a higher foot position.
beyond the limit of the Wall Unit position is beyond the limit of range.
detector. the hardware's range of motion.

75000008 Region of interest calculations Region of interest calculations ROI calculations failed because an input
failed due to an invalid failed due to an invalid constant is out of range.
configuration value. Please configuration value. Please
contact Technical Support. contact Technical Support.

75000009 Region of interest calculations Region of interest calculations ROI calculations failed because a region
failed because an input value failed because an input value of interest parameter was out of defined
was out of bounds. Please was out of bounds. Please
contact Technical Support. contact Technical Support.

75000010 The defined region of interest is The defined region of interest The ROI definition is not valid. The
invalid. The collimation width is is invalid. Collimation width is collimation width is too narrow.
too narrow. Please try again. too narrow. Please try again.

75000011 The defined region of interest is The defined region of interest The ROI definition is not valid. The
invalid. The height is too large. is invalid. The height is too height is too large.
Please try again. large. Please try again.

Thursday, April 29, 2010 Page 238 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
75000012 Region of interest calculations Region of interest calculations ROI calculations failed because an input
failed due to an invalid failed due to invalid constant and an input param are out of
configuration value. Please configuration and input values. range
contact Technical Support. Please contact Technical
Support.

90000000 Could not get image row in the RecordNotFound RecordNotFound


database

90000001 The format of echo line data file EchoLineDataFileFormatError EchoLineDataFileFormatError


is uncorrect

90000002 Could not find the echo line data EchoLineDataNotFound EchoLineDataNotFound
file

90000003 Failed to apply average lines ApplyAverageLinesError ApplyAverageLinesError


algorithm

90000004 Failed to read from echo line ReadEchoLineDataFileError ReadEchoLineDataFileError


data file

90000005 Failed to execute GetEchoLine GetEchoLineError GetEchoLineError


function

90000006 Image data buffer is empty InputBufferNull InputBufferNull

90000007 LUT(LookUpTable) is empty LookUpTableNull LookUpTableNull

90000008 No available detector instance DetectorNull DetectorNull

90000009 No available image processor ImageProcessorNull ImageProcessorNull


instance

90000010 Failed to create shared memory CreateSharedMemoryError CreateSharedMemoryError


buffer

90000011 Failed to write contents to shared WriteToSharedMemoryError WriteToSharedMemoryError


memory buffer

90000012 Failed to save image into SaveImageError SaveImageError


database

90000013 Failed to write contents into a file WriteToFileError WriteToFileError

Thursday, April 29, 2010 Page 239 of 240


Error Dialog DisplayMessage Log Message Description RequiredAction
90000014 The image information is empty ImageInfoNull ImageInfoNull

90000015 Other error OtherError OtherError

90000016 Could not find 14 bit linear raw NotFound14BitRawImageFile NotFound14BitRawImageFile


image file

90000017 ManufacturerModel string is null ManufacturerModel string is ManufacturerModel string is null or empty
or empty null or empty

90000018 Error to read configuration data Error to read configuration data Error to read configuration data

90000019 Error to process preview image Error to process preview image Error to process preview image

90000020 Error to process full resolution Error to process full resolution Error to process full resolution image
image image

90000021 Error to create ics directory Error to create ics directory Error to create ics directory

90000022 An image processing error Image Processing error - verify


occurred. Please verify the black BSM
surround mask applied to the
image matches the collimation
used.

95000000 Could not get can't get ISysEventMgrAdvice can't get ISysEventMgrAdvice interface
ISysEventMgrAdvice interface interface

Thursday, April 29, 2010 Page 240 of 240

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