OFM

Activity Organizer (Onsite Maintenance,

Network Professionals, etc)
Fill-up work order O&M Manager/Director
Apply for Risk Operation Ticket Approve OFM Ticket
Attach work order form

Process and Quality Monitor

Check schedule of the activity
Make sure that there is no
interfering activity

*Submission of Risk Operation application should be 1 week before the activity

* Risk Operation tickets that is submitted less than 1 week shall be considered emergency activity

Risk Operation
 OFM WORKFLOW
Implementing Group
(Maintenance group of
ctor specialty) Activity Organizer/Ticket Creator
Order to execute the activity Confirm activity completion
Post activity alarms checking
Organize service testing

Implementing Group
(Vendor/Contractor)
Work Order implementation

Coordination thru e-mail, voice call or SM

 /Ticket Creator
ompletion

, voice call or SMS

BEFORE AFT
AFTER
 WORK ORDER FORM
Activity Title: ATN SFP Swapping by Fiberhome Maintenance
Purpose: ATN SFP Swapping
Service Impact: Service Affecting Service Threatening
Date of Activity: June 6,2022 Time of Activity 9:00am-5:00pm
Date of Application: June 2,2022
Activity Location: PH1100149
Date Approved:
RAN IPRAN
Domain Core IPCore
Cloud Service Platform

NETWORK ELEMENTS AFFECTED

PH1100341/PH1100151

NETWORK IMPACT
Technology 4G 5G
Services Voice SMS
Impact to Subscriber -
System Impact -

ATTENDING PERSONNEL
Name Contact Number Company/Department
Wuhongluang 09563942933 FH/MAINTENANCE
Vendor/Contractor Lemuel Pablo 09776550827 FH/MAINTENANCE
Marlon Suriaga 09959276488 FH/MAINTENANCE
Val Wenceslao 09633775594 FH/MAINTENANCE

DITO

APPROVAL
Level Name Department
First Approver: Network Professional
Second Approver: NOC Manager
Last Approver: Process & Quality Monitor
ORM

Non-Service Affecting
9:00am-5:00pm

Microwave
OTN
Power/Support Facilities

FECTED

VoWIFI

NEL
Company/Department
FH/MAINTENANCE
FH/MAINTENANCE
FH/MAINTENANCE
FH/MAINTENANCE

Date Approved
 PROCEDURES
Time Action
6-Jun-22 9:00AM - 5:00PM ATN SFP Swapping

REVERT PROCEDURES

TIMELINE
Date Activity
6-Jun-22 ATN SFP Swapping

CONTACT PERSONS
Name Position Company Contact number
Wuhongluang PM Fiberhome/Maintena09563942933
Lemuel Pablo PTE Fiberhome/Maintena09776550827
Marlon Suriaga PS Fiberhome/Maintena09959276488

Network Monitoring
Network Professionals
Implementing Team Representative
Implementing Vendor Support
Tracking ng activities
Activity Advisory