Assessment Cover Sheet: Student Must Fill This Section

Training for Knowledge & Livelihood (TKL college)
ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M
Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602
Email: Info@tkl.edu.au www.tkl.edu.au
Assessment cover sheet

SITXWHS003 Implement and monitor work health and safety
Unit:
practice
Course Name: Certificate IV in Commercial Cookery– SIT40516
Training Package: SIT
Assessment type: Written questions, Project
Student Must Fill this Section

Student Name:
Student ID: Term: Year:
Privacy Release “I give my permission for my assessment material to be used in the

Clause: auditing, assessment validation & moderation Process”.
“I declare that:
 The material I have submitted is my own work;
Authenticity
 I have given references for all sources of information that
Declaration:
are not my own, including the words, ideas and images of
others”.
Student Signature: Date:
Assessment Outcome
Assessor Name:
Not Yet Assessor

Attempt and Tasks Satisfactory Date
Satisfactory Signature
Initial attempt  
Re- attempt/Re-
assessment  
Assessment Task 1  
Assessment Task 2  
Assessor Feedback to Students
SITXWHS0 Assessment v1.1 1

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Assessment Outcome: Competent Not yet Competent
Assessor Name:
Assessor Signature:

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Information for Student:

 All work is to be entirely of the student.
General Information for this assessment:
 Read the instructions for each question very carefully.

 Be sure to PRINT your FIRST name & LAST name in every place that is provided.
 For those activities requesting extra evidence such as: research reports, essay
reports, etc. The student must attach its own work formatted in double space,
Calibri 12 pts.
 All activities must be addressed correctly in order to obtain a competence for
the unit of competency.
 If the student doesn’t understand the assessment, they can request help from
the assessor to interpret the assessment.
 Re-submission of assessment after the term will incur additional fees.
Re-assessment of Result & Academic Appeal procedures:

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If a student is not happy with his/ her results, that student may appeal against their
grade via a written letter, clearly stating the grounds of appeal to the Chief Executive
Officer. This should be submitted after completion of the subject and within fourteen
days of commencement of the new term.
Re-assessment Process:
 An appeal in writing is made to the Academic Manager providing reasons for re-
assessment /appeal.
 Academic Manager will delegate another member to review the assessment.
 The student will be advised of the review result done by another assessor.
 If the student is still not satisfied and further challenges the decision, then a
review panel is formed comprising the lecturer/trainer in charge and the
Academic Manager or if need be an external assessor.
 The Institute will advise the student within 14 days from the submission date of
the appeal. The decision of the panel will be deemed to be final.
 If the student is still not satisfied with the result, he / she has the right to seek
independent advice or follow external mediation option with nominated
mediation agency.
 Any student who fails a compulsory subject or appeals unsuccessfully will be
required to re-enrol in that subject.
The cost of reassessment will be borne by the Institute. The external assessor will base
his/her judgement based on principles of assessment. These principles require
assessment to be reliable, fair, practical and valid.
Academic Appeals:
 If you are dissatisfied with the outcome of the re-evaluation process, you have a
right to appeal through academic appeals handling protocol.
 To appeal a decision, the person is required to complete the TKL- Request for
Appeal of a Decision form with all other supporting documents, if any. This
form is available via our website. The completed Request for Appeal form is to
be submitted to the Student Support Officer either in hard copy or electronically
via the following contact details:
Student Support Officer, TKL College Suite 707, Level 7 159-175 Church Street,
Westfield Shopping Centre, Parramatta, NSW 2150 , Email: info@tkl.edu.au
 The notice of appeal should be in writing addressed to the Chief Executive
Officer and submitted within seven days of notification of the outcome of the
re-evaluation process.
 If the appeal is not lodged in the specified time, the result will stand and you
must re-enrol in the unit.
 In emergency circumstances, such as in cases of serious illness or injury, you
must forward a medical certificate in support of a deferred appeal. The notice of
appeal must be made within three working days of the concluding date shown
on the medical certificate.
 The decision of Chief Executive Officer will be final.
 Student would then have the right to pursue the claim through an independent

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Assessment Requirements
You are required to complete and pass every task in the assessment in order to be
deemed competent.
Assessment Schedule
Task Due Date Student Trainer Comments

Signature Signature
Assessment Week 2
Task 1- 2

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Assessment information
The assessment tasks for SITXWHS003 Implement and monitor work health and safety practices
are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.
 To be assessed as competent for this unit, you must complete all of the assessment tasks
satisfactorily.
Assessment plan
Assessment Task Overview
1. Written questions You must answer all questions correctly.
2. WHS project You are required to implement and monitor a

range of WHS activities.
Assessment preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions.
When you have read and understood this unit’s assessment tasks, print out the Student
Assessment Agreement. Fill it out, sign it and hand it to your assessor, who will countersign it and
keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.

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Assessment instructions
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet

This must be filled out, signed and submitted with your assessment responses.
If you are submitting hardcopy, the Assessment Task Cover Sheet should be the first page of each
task’s submission.
If you are submitting electronically, print out the Assessment Task Cover Sheet, fill it out, sign it
and then scan and submit the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment,
which will be satisfactory (S) or Not Yet Satisfactory (NS). If your work has been assessed as being
not satisfactory, your assessor will include written feedback on the Assessment Task Cover Sheet
giving reasons why. Your assessor will also discuss this verbally with you and provide advice on
reassessment opportunities as per your RTO’s reassessment policy.
Depending on the task, this may include
 resubmitting incorrect answers to questions (such as written questions and case studies)
 resubmitting part or all of a project, depending on how the error impacts on the total outcome
of the task
 redoing a role play after being provided with appropriate feedback about your performance
 being observed a second (or third time) undertaking any tasks/activities that were not
satisfactorily completed the first time, after being provided with appropriate feedback.
Assessment task information

This gives you:
 a summary of the assessment task
 information on the resources to be used
 submission requirements
 resubmission opportunities if required.
Assessment task instructions

This includes questions you will need to answer or tasks that you need to complete.
Your answers must be typed using software as indicated in the assessment task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your
assessment task submission. Include this document’s header and footer.

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If you are submitting electronically, give the document a file name that includes the information as
indicated in the section called ‘Naming electronic documents’ (see below).
Naming electronic documents

It is important that you name the documents that you create for this Assessment Task in a logical
manner.
Each should include:
 Course identification code
 Assessment Task number
 Document title (if appropriate)
 Student name
 Date it was created
For example, SITXWHS003 AT1 Written questions Joan Smith 20/10/20.
Additional resources
Following resources are available in Moodle for your references to complete the Assessment Task
2:
 Blue Healer Café WHS Administration Policy and Procedure
 WHS Action Plan
 Risk Management Plan template
 Meeting Room Hazard Inspection Checklist
 Hazardous Incidents Register
 WHS Management Report template
 WHS Training Report template
Checklist
This will be used by your assessor to mark your assessment. Read through this checklist as part of
your preparation before beginning the assessment task. It will give you a good idea of what your
assessor will be looking for when marking your responses or observing your performance.

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Assessment Task 1: Written questions
Task summary
This is an open-book test, to be completed in the classroom.
A time limit of 4 hours to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
 Access to the learning materials.
 Computer with Microsoft Office and internet access.
Timing
Your assessor will advise you of the due date of this assessment.
Submit
 Answers to all questions.
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the
task satisfactorily.

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Written answer question guidance

The following written questions use a range of “instructional words” such as “identify” or “explain”,
which tell you how you should answer the question. Use the definitions below to assist you to
provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse: when a question asks you to analyse something, you should do so in detail, and identify
important points and key features. Generally, you are expected to write a response one or two
paragraphs long.
Compare: when a question asks you to compare something, you will need to show how two or
more things are similar, ensuring that you also indicate the relevance of the consequences.
Generally, you are expected to write a response one or two paragraphs long.
Contrast: when a question asks you to contrast something, you will need to show how two or more
things are different, ensuring you indicate the relevance or the consequences. Generally, you are
expected to write a response one or two paragraphs long.
Describe: when a question asks you to describe something, you should state the most noticeable
qualities or features. Generally, you are expected to write a response two or three sentences long.
Discuss: when a question asks you to discuss something, you are required to point out important
issues or features and express some form of critical judgement. Generally, you are expected to
write a response one or two paragraphs long.
Evaluate: when a question asks you to evaluate something, you should put forward arguments for
and against something. Generally, you are expected to write a response one or two paragraphs
long.
Examine: when a question asks you to examine something, this is similar to “analyse”, where you
should provide a detailed response with key points and features and provide critical analysis.
Generally, you are expected to write a response one or two paragraphs long.
Explain: when a question asks you to explain something, you should make clear how or why
something happened or the way it is. Generally, you are expected to write a response two or three
sentences long.
Identify: when a question asks you to identify something, this means that you are asked to briefly
describe the required information. Generally, you are expected to write a response two or three
sentences long.
List: when a question asks you to list something, this means that you are asked to briefly state
information in a list format.
Outline: when a question asks you to outline something, this means giving only the main points,
Generally, you are expected to write a response a few sentences long.
Summarise: when a question asks you to summarise something, this means (like “outline”) only
giving the main points. Generally, you are expected to write a response a few sentences long.

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Assessment Task 1:
Provide answers to all of the questions below:
1. Identify five examples of actions that a business needs to take to be legally compliant under
WHS legislation.
The five examples of actions that a business needs to take to be legally under the compliant of
WHS legislation is listed below:
- By making the risk management plan and procedures
- Arrangement of safe and secure work environment in the workplace
- Making the update of the compensation and other insurance rules and regulations by the
operational team
- Implementation and providing of various WHS trainings for the staffs regarding its
obligation and procedure for making in action,
- Verifying and eliminating the risk from the various uses of equipment and machinery in the
workplace, which requires the safe use by following the proper guidelines.
2. Identify four responsibilities employers have to provide a safe workplace.
Following are the four responsibilities that an employers have to provide for a safe workplace:
- To provide the employee with very safe and secure environment in the workplace.
- Need to teach and train the employee to operate the work in an appropriate guidelines and
manuals for operating the machineries products.
- Need to provide with good condition machineries and tools and should inspect if there is
any maintainenance required for its safe use or not
- Always inspecting the health condition of the staffs and even the situation and
environment of the workplace.

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3. Identify four responsibilities employees have to ensure a safe workplace for themselves, their
colleagues and others who attend the workplace.
Following are the four responsibilities that an employees need to ensure a safe workplace for
all in the workplace:
- Need to inspect that everyone is following the WHS policy of the organization in a
systematic manner or not.
- Should be independent and need to take care of their own health and safety by
themselves. It makes them independent even in the critical situations.
- All the machinery uses must be carried out as per the manuals and guidelines provided by
the manufacture company or the management team.
- Should not misuse the PPE and other equipment related to health and safety.
4. List three reasons businesses are required to consult with the workforce on WHS matters.
Following are the three reasons that is essential in business to consult with the workforce on
WHS matters:
- To control and stop the hazards in the workplace for the safety of employee and
employers and even the clients of the organizations.
- To be aware about the fines and it controls which fine can be charged from the
government side
- To make the standard and level of positivity in WHS level.
5. Name the four occasions when employers are required by WHS legislation to consult with the
workforce.
Below listed are the four occasions or conditions when the employers need to consult with
workforce as per the requirement by WHS legislation:
- For identifying the hazards and assessing its risk there need to be detail talk with the
workforce as per WHS rules and policy
- For decisions making process for the elimination of the risk and control the condition is
applied

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- For changing and making updates in workplace services and facilities
- Request for the changes that may affect the WHS of the employees in the workplace.
6. Identify who the employers are required to consult with regarding WHS issues
Following are the identification that are required for employers to consult with regarding the
WHS issues:
- Various internal and external stakeholders who are engaged in the same types of
operations or actions
- Management team of the workplace including with all the managerial team or groups
- The technical team of the workplace
- Need to even consult with HSR
7. Complete the box below by briefly explaining how each option operates to enable effective
consultation on WHS issues.
Consultative Process Explanation
Diary, whiteboard or suggestion This all tools like diary, whiteboard or suggestion box
box. helps to keep the record and also enlist the viewpoints
of all the people related in the workplace. So, it would
be easier for the team to handle and solve the issues
if they took notes and collect the feedbacks. So, we
understand there need to be change.
Fact sheets about WHS rights and The Fact sheets helps all the employee and the
responsibilities. persons in the workplace to notice the policy and rules
of WHS rights and responsibilities. So, it can be
helpful and supportive for flourishing the knowledge of
WHS in workplace.
Formal WHS representatives and The main objectives of formal WHS representative
committees. and committees is to solve the issues regarded to the
WHS issues in the workplace. So, this team are there
for help and solving and eliminating the WHS issues
in the workplace.

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Formal meetings with agendas, All the meetings with agendas, minutes and actions
minutes and action plans. plan is essential in the workplace to ensure the health
and safety of the employee and as per the agenda
and conclusion from the meeting there would be
effective consultants on WHS issues of the workplace
environment.
Informal meetings with notes. If there is WHS issues in the workplace even the
informal meetings with notes will be helpful to carry
out and consult with the incident that took place in the
workplace and it will also help for the further action
plan and solution for the issues related with the health
and safety of the employee.
WHS discussions with employees While through the discussion there always comes the
during the course of a business solutions regarding the WHS in the workplace. So,
day. this process and consultation of the environment
related with the health and safety of employee is
helpful and supportive in the business and even the
welfare of the employee in the discussion matter.
Recording issues in a Recording the issues in management diary can be

management diary. supportive for all WHS issues and problems after
recording them in diary, we can consult and discuss
the issues further in the meeting as per the
requirement for the employees welfare and trust.
Regular staff meetings that involve It is one of the best idea to conduct regular meeting of
WHS discussions. WHS discussions, where we can express our feelings
and happenings issues in the workplace related with
WHS problems.
Seeking staff suggestions for Seeking and making environment for the suggestions
content of WHS policies and in WHS policies and procedures, we can make the
procedures. change that is required in workplace to ensure the
health and safety of the staffs. It is also one of the
effective way to get consultation in WHS issues.
Special staff meetings or The special meetings for the staffs or the workshops
workshops to specifically address for addressing the WHS issue can be effective and
WHS issue. fruitful for the teams and groups of employee to get
involved in such activities and gain the knowledge in

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health and safety procedures that is essential in the

organization to run and operate in a smooth way.
Staff handbook containing WHS Staff handbook containing WHS information is also
information. the supportive tool for the consultation to WHS issues
because in the handbook or the diary of the staffs we
can find all the safe and health related information
that is essential in the workplace. This makes aware
about the hazards and risks situation in the workplace
for the safety of the staffs.
Surveys or questionnaire that Various surveys, data collection and questionnaire

invite staff feedback on WHS about WHS issues and also having the staff feedback
issues. on them would be very effective because from the
basis of feedback we can identify the WHS issues and
also from the best feedback we can resolve the WHS
problems in the workplace.
8. Explain the role and responsibilities of health and safety representatives. In your answer, also
discuss requirements in regards to how they are appointed.
Following are the roles of health and safety representatives as well as the requirements in
regards to how they are appointed:
- To inspect and monetarize the complains and the issues raised by the work group
committee and members
- Representation for the work group committee members for the Workplace Health and
Safety and its identification and solving the hazards and the risks of the workplace
- Investigating the compliance through the people by carrying out the business
- Helping and supporting the inspection team in the time of workplace inquiry and
investigation
- Asking for the establishment of health and safety committee in the workplace.
The health and safety representatives are appointed by the health and safety team in the
organization from various screening and potential person is selected and chosen as a HSR in
the involvement of all the workers the HSR are appointed to ensure the Workplace health and

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safety for all the employee and the staffs who are attached to the organization. It’s main aim to
make the hazard free zone and control the risk in the workplace.
9. Identify three obligations an employer has to their health and safety representative.
Following are the three obligation that an employer has to their HSR:
- Rights to information and freedom to get the learnings of all the hazards and risks in the
organizations that is harmful for the employees’ health and safety
- Co-ordinate with the team that is supporting the HSR for the operational work and can
also make the access in the work place.
- supporting the inspection team in the time of workplace inquiry and investigation to
support the HSR too.
10. List three roles and responsibilities of workplace Health and Safety Representatives.
Following are the three roles and responsibilities of workplace HSR in the organization:
- Representation for the work group committee members for the Workplace Health and
Safety and its identification and solving the hazards and the risks of the workplace as well
as conducting the discussion programs with managerial team about the hazard, risk and
safety issues.
- monitor that the 'person conducting the business or undertaking' (PCBU)—a broad
term used in work health and safety legislation to describe all forms of business—
is meeting health and safety standards
- promote the health and safety of workers in your work group
11. List five occasions that WHS hazard identification would need to take place.
Following are the five occasions that WHS hazard identification would need to be taken place:
- Before the workplace is used for the very initial period of time

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- When the new machinery or the tools are launched in the workplace or the way or process
of installation of the equipment is changed
- After the accidents or inquires that is nearly missed
- When there is very latest information taken place relating to the health and safety risk
applicable at present time.
- Each and every time when the staffs makes the report on hazard and risk report of the
workplace.
12. List three categories of workplace hazards that must be identified when undertaking workplace
hazard identifications.
Following are the categories of workplace hazards which should be identified while carrying
out the workplace hazard identification:
- Physical hazards that may create inquiry
- Chemical hazards that may create the unwanted situations like explosions and various
health factors
- Biological hazards all the microscopic and non-microscopic hazards like the flow of
bacteria and germs that creates hazard in the workplace.
13. List five acceptable ways in which workplace hazard identification might occur.
Following are the five acceptable ways in which workplace hazard identification may took
place:
- While monitoring or inspecting the workplace hazard through various techniques and
procedures.
- While making inquiry and conversation with the staffs about the hazards
- By observations that the activities are being completed

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- By going through all the WHS reports and records we can make an effective identification
of the workplace hazards
- Encouraging or motivating staffs to make the proper communications on WHS hazards of

the workplace, through various feedbacks and the suggestion from their side.
14. List three acceptable practices inherent in workplace risk assessment.
Following are the three acceptable practices inherent in workplace for the risk assessment:
- Identification of all the risk factors that may be casual or complex risk in the workplace.
- Evaluation of the recognized risk factors
- Finding out the method to control and eliminate all the potential risk factors in the
workplace.
15. List the six classifications of risk controls provided for in the ‘Hierarchy of Risk Controls’.
Following are the classification of risk controls provided in the hierarchy of risk controls:
- Risks control and its procedure to eliminate the risks and its factors
- By creating the alternatives for the hazard
- Isolating the hazards and its factors
- Technical and engineering controls to reduce the risk and its factors
- Proper use of administrative controls and its management
- Always the proper use of Personal Protective Equipment (PPE)
16. List five requirements organisations need to comply with in relation to WHS record keeping.
Following are the five requirements of the organisations need to comply with in relation to WHS
record keeping:

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- To establish or maintained reports and records for the incidents at least for the 5 years
- Registered the inquires and accident cases for maintaining it.
- Maintaining reports and records of WHS discussions and the consultation programs
- Maintaining the records of WHS monitoring hazards performance
- Maintaining the risk recorded for the inspection of hazards and its issues.
17. List three requirements organisations need to comply with in relation to acceptable record
keeping mechanisms.
Following are the requirements of the organisations need to comply for the acceptable record
keeping mechanisms:
- Retaining the records and reports for the 5 years, that is required to be updated in the
daily basis
- Confidential and privacy need to be ensured and maintained in the staff’s records, should
be recorded in digital or in the written format.
- WHS inspections and HSR are provided with the authority for the assess.
18. Explain the requirement an employer is under to provide workplace WHS training to
employees.
An employer requirement is need to make sure about the reasonable possibility while carrying
out the business and the business related works. While providing the any types of information,
training, instruction or the supervisions which is required for the protection to all the risks and
its factors and all the health and safety rising factors that is being carried out from all the
business related works and the activities in the workplace.
19. Describe three employee responsibilities in relation to participating in established WHS

practices and training.
Following are the three employee responsibilities in relation to participating in the formed WHS
practices and training:

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- Require to follow all the safety instruction by the employee: As, every organization have its
own procedures and policies for the safety instruction in the workplace that is required to
be followed to ensure the safety of the employee and helps to protect from the possible
accidents, inquires and others hazards.
- Wearing of appropriate PPE: All the employees in the workplace need to follow the proper
guidelines for wearing the appropriate PPE for ensuring their safety like while operating
the machinery works and other causal works in workplace, they need to wear the
appropriate PPE for the safety.
- Should have active participation in WHS training and practices: To understand and learn
the WHS in the workplace, all the employee need to have active and conversational
participation in WHS trainings to ensure their health and safety in the workplace as result
in the risk management from the possible hazards that can occur in the workplace.
20. Identify ten possible ramifications for employers who fail to observe OHS or WHS laws and
COPs.
Following are the ten possible ramifications for employers who fail to observe the WHS laws
and COPs:
- Under the Act, the penalty for a category 1 offence committed by an individual is
$300,000 or 5 years’ imprisonment or both. In the case of an offence committed by
an individual as a person conducting a business or undertaking or as an officer of a
person conducting a business or undertaking, the potential penalty is $600,000 or 5
years’ imprisonment or both and in the case of an offence committed by a body
corporate the penalty is $3,000,000.
$150,000. In the case of an offence committed by an individual as a person
conducting a business or undertaking or as an officer of a person conducting a
business or undertaking the penalty is $300,000 and in the case of an offence
committed by a body corporate the penalty is $1,500,000.
$50,000. In the case of an offence committed by an individual as a person
conducting a business or undertaking is $100,000 and in the case of an offence
committed by a body corporate the penalty is $500,000.
21. Detail comprehensive details of the Safe Work Australia Model Code of Practice ‘Hazardous
manual tasks’.

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Following are the comprehensive details of the safe work Australia model code of practice for
hazardous manual tasks:
- First to identify or recognize the hazardous manual tasks
- Evaluating and analysing the risk and its factors that may be effective to find out the
muscuskoletal disorder
- Controlling or eliminations of those identified risks
Make the proper use of the code below:
- PCBU the person who carries out the business or carries out them
- Designing, manufacturing and importing or supplying the required tools and equipment
- Designing the workplace where manual work is being carried out or operated.
22. List three methods of receiving updated information on OHS or WHS laws and Code of
practice.
Following are the methods of getting the updated information on WHS laws and code of
practice:
- In the work health and safety meeting minutes that is arranged and designed by WHS
committee teams
- All the tools and equipment records including its repair, monitoring and maintainenace.
- Inspection to ensure safety and also monitoring the audit records and reports.
23. Complete the table by providing a reason for each time that hazard identification must be
carried out.
Time when hazard identification must

Reason
be carried out
Before premises are used for the first Before entering or using the premises first
time, there may be the possible hazard of the

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time. misplacement of the equipment and things and

also as the place is new, there may be not
sanitised and clean that may spread the
bacteria and diseases. So, there is possible
hazard to the health of individuals too.
Before and during the installation or During the installation of any plan or machinery
alteration of any plant, machinery or there required the hygiene practice as it may
equipment. contain the harmful spread of germs and
bacteria. So, the hazard for this bacteria flow
and even the contamination. So, for the safety
we need to identify the possible hazards in
them.
Before changes to work practices, Yes, even the work practices, procedures are
procedures or processes are introduced. introduced. In this condition we need to identify
the possible hazards in various operation tools,
like the machinery is in proper condition or not
and also we need to wear the proper PPE to
handle the safe situation of operating the
machinery.
When any new information relating to Yes, if there is new information of risk
health and safety risks becomes becomes identified in health and safety, we
available. need to identify the level of risk and also the
way for controlling and reducing the risk which
can be possible by identifying the level and the
standard of the hazard.
24. List five possible inclusions in workplace WHS record keeping systems.
Following are the five possible inclusions in work place WHS record systems:
- All the health safety procedures and ways and even the policies and its methods for
assessing the risk and hazards in the workplace
- SOP in the workplace and the way for operating the tools or the process of work that is
Standard Operating Procedures
- Organisational code of conduct legislation and its ethical value and importance

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- All the introduction and trainings reports
- Registration of incidents like inquires, accidents and all the possible risks and hazards of
the organization.
25. List four examples of WHS ‘consultation’ record requirements.
Following are the four examples of WHS consultation record requirements:
- Regarding all the safety issues in the work place
- Inspection of the health of the employee in the work place
- Inspecting all the management works and conducts in the workplace under the self-
management and control
- By giving all the essential information in a transparent way or making transparency of all
the information to the employees.
26. Identify three hazard identification records that need to be maintained in a workplace.
Following are the hazard identification records that is required to be maintained in workplace:
- Employees compensation and rehabilitation
- All the safety monitoring records and the audit records
- All the medical and first- aid records and data
27. Identify five examples of ‘notifiable incidents’ where a person has been impacted that need to
be reported.
Following are the five examples of notifiable incidents where a person has been impacted that
need to be reported:
- Employee assaulted in the parking areas during the vehicle parking

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- Major and minor heart attacks or the tremor of shock in the workplace during the work
period of time
- Accidents due to the road accidents from the vehicle
- Injuries in construction works like the break of scaffolders in the area that causes the
serious attack in the employee
- Slipped or have inquiry due to careless of employee or employer from the slippery surface
in the workplace area.
28. List five examples of ‘notifiable incidents’ where a person has not been impacted or injured
that need to be reported.
Following are the examples where the person has not been impacted or inquire that need to
be reported for the notifiable incidents:
- The failure for the excavation in the workplace of any shoring that is supported for an
excavation.
- The full or partial damage to the structures
- The break or damage in the major system of ventilation in the tunnel or underground used
for excavation purposes
- The overflow of water and gases in the tunnel or underground that is used for excavation
purposes.
- the fall or release from a height of any plant, substance or thing
29. Why do WHS statistics need to be reviewed and reported on?

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30. WHS statistics need to be reviewed and reported on for various purposes and objectives in
the workplace. WHS report enlist the health and safety status of the workplace and it also
shows the record of the hazard and risk that took place in the workplace in response to the
health and safety like the problems like inquires and accidents cases due to the unmanaged
condition in the workplace and all the positive and negative reports are recorded statistically
in the report to know the status and the conditions of the health and safety in the workplace.
It also helps and ensures the possible problems that may arise in the health and safety issues
in the workplace. After the identification of the issues in WHS it also helps to make planning
and strategical policies to solve the problems that may repeat in the future and it makes
aware from the coming up problems in response to the health and safety issues of an
organizations.
31. Discuss how the following are used when developing monitoring reports and making
recommendations for change:
 agendas for and minutes of meetings: Agendas and minutes of the meetings are used to
make the meetings and discussion successful and the successful key factors and points
are used for monitoring reports and records of the organization. In the agendas and
minutes, we have the main point of discussions like the objective and planning of the
company are enlisted there, with its successful terms and knowledge from the agendas
and minutes of meetings we can develop the monitoring reports and evaluate them is
applicable or not and also make an effective change as per the feedbacks and suggestion
from the team members.
 committee members: As, per the committee member’s decisions and discussions about
the issues in the organization we can develop the monitoring reports too. As per their
decision and recommendation we can make the plan and changes in report too for the
various issues of the organization. Committee member are also responsible to make the
reports and monitor them for the positive plan and growth of the organization.
 consultation decisions and follow-up actions: consultation decision and by following the
actions, we can also develop the reports for monitoring purposes, which enable the
organization actions and goals for monitoring the report as the decision and follow-up
actions are required for the positive change in the organization. It also supports in making
the recommendation for the effective change and progress in the organization.
 consultation processes: Consultation processes is the action or discussion conducted

with the team members or the management of committee of the organization after the
consultation or discussion is conducted there comes many ideas and information that
helps in the process of monitoring the reports and making the recommendations for the
change. As, there is consultation processes, we can have all the works and operation that
is conducted in the organization, through which we can get the effective ideas and
knowledge for the reports making and inspections and as well as the suggestions that
could make the positive change in an organization.
 diaries of meetings: Diaries of meeting also contains the relevant information and data
about the workplace environment and situation, that provides the fact of the present

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condition of the workplace, through the support if diaries of meetings we can inspect the
reports and also make the possible and recommended changes that is essential for the
organizational growth and progress.
 WHS information provided to personnel: All the WHS information provided to personnel
can also be helpful to be used for the reports monitoring and recommended changes that
can be done because the WHS information collects the information of health and safety
matters in the workplace and which can be identified and measured by the report and
information from the personnel who acquire the knowledge. Through, their supports and
help we can inspect the report on WHS and also can make the possible changes as per
the requirement in the organizations.
 risk controls: Risk controls are also used in monitoring the reports as per the risk are
controlled we can know the facts and information related to the risk likewise we can see
the data of risk control and per the control of the risk the recommendation and suggestion
are made to eliminate and minimize the risk. In the report, we are required to attach the
risks control technique and the ways too for the positive change in the organizational
development and progress.
 safe work practices: All the safe conducts and safe work practices records need to be
monitored to make the inspection in the report too, by safe work practice we can get the
database of the inspection of the safe work practice in the organization and also we can
make the possible changes as per the recommendation and suggestions from the staff of
the company for their safety and secure positions in the organization.
32. Identify three reasons there is a need for workplaces to establish and maintain records
regarding risk assessments including risk control actions that have been implemented.
Following are the reasons that is needed in workplace to establish and maintain the records
regarding the risk assessments including risk control actions that is implemented:
- To operate and carry out the good hazard and risk review
- To identify the risk of the hazards
- For the implementation of the various control and elimination measures for the risks and
its factors.
33. Identify five examples of details that need to be maintained regarding WHS training plans
developed by an organisation for their employees.
Following are the five examples of details that need to be maintained for WHS training plan
from the organisation to their employees:

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- For handling risk and hazardous goods and products
- For the risk management
- Ready for the unwanted and emergency situation that may come in workplace
- Investigation to the incidents and accidents in the workplace
- Conduction of the Ergonomics practices and trainings.
34. List five examples of details that need to be maintained regarding WHS training undertaken by
employees of an organisation.
Following are the five examples that need to be maintained for WHS training conducted by
employees of the organization:
- Identification of the risk in workplace
- For minimization and controlling for hazards
- For risk assessment and control
- Constructing the harmful risk minimization figure or model
- Implementation of corrective measures for the positive change.

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Assessment Task 1 Checklist
Did the student provide a Completed successfully?

sufficient and clear answer
that addresses the Yes No
suggested answer for the
following?
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Question 12
Question 13
Question 14
Question 15
Question 16
Question 17
Question 18
Question 19

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Question 20
Question 21
Question 22
Question 23
Question 24
Question 25
Question 26
Question 27
Question 28
Question 29
Question 30
Question 31
Question 32
Question 33
Trainers Feedback:
Signature and date:

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Assessment Task 2: WHS project
Task summary
For this assessment, you are required to implement and monitor a range of WHS activities.
This assessment is to be completed in the simulated work environment in the RTO.
Required
 Access to the learning materials
 Computer with Microsoft Office, a printer and internet access
 WHS information provided by state/territory regulator (RTO to include name of relevant

regulator)
 WHS information at:
o https://www.safeworkaustralia.gov.au/media-centre/fun-exciting-and-safe-whs-major-
events
 The WHS Policies and Procedures from the training kitchen’s WHS Management System
(WHSMS) and the kitchen’s hazard inspection checklist
 WHS Administration Policy and Procedure
 WHS Action Plan
 Meeting Room Hazard Inspection Checklist
 Hazardous Incidents Register
 Risk Management Plan template
 WHS Management Report template
 WHS Training Report template
 RTO emergency evacuation information (posters or signs and procedures)
Timing
Your assessor will advise you of the due date of these submissions.
Submit
 WHS handouts x 3 (Activity 3)
 Hazard Inspection Checklist for meeting room (Activity 4)
 WHS Management Report (Activity 6)
 Risk Management Report (Activity 6)

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 Updated WHS Action Plan (Activity 6)
 WHS Training Report (Activity 8)
 Completed hazard identification checklist for the kitchen (Activity 9)
 Hazardous Incidents register (Activity 9)
 WHS email report to owner.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be
asked to complete further assessment to demonstrate competence.

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Assessment Task 2:
Complete the following activities:
1. Carefully read the following scenario
You are to assume that you are the manager of a café or food business called the
Blue Healer Café.
You will make use of the Blue Healer Café documentation included in the student
resources folder along with the WHS Policy and Procedures from the WHSMS of
the training kitchen of your RTO for this assessment.
As the manager, it is your responsibility to implement and monitor the work health
and safety practices of the employees (your classmates).
Answer:
Implementing and overseeing the cafe's staff's work health and safety procedures
is my job as the manager of the Blue Healer Cafe. The Work Health and Safety Act
of 2011 (the Act) is something that Blue Healer Cafe is devoted to upholding, which
means that we must create an environment where all work tasks may be completed
safely by taking all reasonable precautions to minimize or reduce hazards to our
employees, contractors, visitors, and anyone else who may be impacted by our
activities.
In order to ensure compliance with the WHS Act and to offer sufficient mechanisms
for continuing dialogue and management of WHS concerns, Blue Healer's WHS
Policies and Procedures establish the safety arrangements and principles that must
be followed by and by its personnel. Following a review of all organizational-related
papers, it is important to consider the following critical measures to ensure WHS
Act compliance.
• Disseminating information on work-related health and safety practices: Educating
staff members on pertinent, up-to-date WHS practices.
• Inspection of the working environment and the workplace: WHS compliance and
processes are tracked, and non-compliance procedures are addressed. Every day
observation will be conducted.
• It is important to organize consultation arrangements for issues relating to
security, safety, and health: Make sure that all consultation processes go without a
hitch. Permit employees to voice their thoughts on current and upcoming workplace
safety management strategies. Solve WHS consultation issues or forward them to
the appropriate party. Give the designated person timely staff and individual input
on WHS management strategies.
2. Review key documents from the WHSMS and set up folders

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You now need to review some key documents as preparation for the next steps:
 WHS Action Plan
 The relevant WHS Policy and Procedures for the kitchen
 WHS Administration Policy
 The evacuation plan including posters and signs
Make the assumption that items 1,2 and 5 of the action plan have already been
completed.
Prepare to undertake action items 3, 4 and 6 of the action plan by preparing a
briefing session for staff that will ensure these items are completed.
Set up folder systems on your local drive on your computer as outlined in the WHS
Administration Policy and add the relevant soft copy documents to this. You will be
using this folder system throughout this assessment.
Answer:
briefing of the staff
Management, pertinent employees, and human resource management are present.
Discussions on concluding the action plan are on the agenda.
To make sure the action plan is finished, a staff briefing was given. Action items 1,
2, and 5 in the action plan have already been finished, however items 3, 4, and 6
still need to be finished.
Brieffing: Hello to Everyone. Because we didn't finish the work on the action plan by
the deadline, this meeting is being conducted. In total, we created seven action
plans, but just a few of them have been carried out. The unfinished action plans
include:
Action item 3: Creating an information sheet on kitchen risks and hazards
Action item 4: WHS briefing on new policies and inclusion of WHS rules and
procedures in new hire orientation and continuous employee training.
Action item 5: Provide training on the usage of a Hazard Inspection Checklist (HIC)
that includes a risk assessment to all staff members.
It is crucial to create an information sheet on hazard and risk management for the
kitchen to help all staff become knowledgeable about the industry. This plan has
been made, but it is now being put into action. All employees require ongoing
training on WHS protocols and new standards because new staff members are also
employed.
Staff training is therefore immediately required as well. As a result, the completion
and implementation of actions plans 3 and 6 are urgently required in order to
provide the staff with a preventative cure. The operational and human resource
managers are each responsible for completing Action Plans 3 and 6, which must be

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finished as soon as possible and in accordance with the deadline. Following the
meeting, Action Plan 4 must be created within 14 days and finished within six
months.
All staff need to learn how to use the risk management-incorporated hazard
inspection checklist.
I thus hope that we all move quickly to create the unfinished action plans.
3. Develop WHS informative handouts for staff
You are required to develop three health and safety information handouts, which
are to be provided to, and discussed with, your team at a WHS briefing.
Read the requirements for each of the handouts below and then conduct research
using the Internet to identify the information needed for each of the handouts and
include information from the kitchen’s WHS Policy and Procedures, and reference
this as required in your handouts.
The format and style for the handouts are as follows:
 Create clear and concise one (1) page handouts using computer software. You
can develop these in any program available to you such as Word, Publisher or
other design program – but Word is fine for this purpose.
 Use simple and clear language that takes into account social and cultural
diversity. For, example, use simple English and avoid colloquial language or
slang.
 Use appropriately sized fonts and present well-formatted, grammatically

correct information.
 Ensure that the handouts you create use the same layout, font, colours and
style so they are consistent in their approach.
You will be required to present the handouts that you have developed at an WHS
briefing session soon. Print one copy of each handout for the training session but
save soft copies to your WHS filing system on your device.
Submit a copy of each handout to your assessor prior to the meeting.
Handout 1: Legislation
The purpose of this handout is to clearly and simply explain important information
about legislation. Your handout should:
 Explain the purpose of Work Health and Safety legislation, including the
function of a WHS Act, WHS regulation and Code of Practice
 Provide an overview of WHS legislation including name of Act, regulations and

examples of code of practice relevant to your state/territory.

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 Outline key roles and responsibilities under WHS legislation.
 Include at least 3 references for further sources of useful information.
Answer: The goal of work health and safety legislation is to protect everyone who
comes into contact with a workplace, including employees, volunteers, and visitors.
Here, the WHS law intends to provide Blue Healer with a framework for its new
management system as well as clarity about what must be done and by when. The
WHS Act's purpose is to protect the health and safety of employees and other
persons by removing or decreasing risk and to motivate unions and employer
organizations to contribute positively to WHS practice. The goal of WHS regulations
is to maintain the highest level of worker safety.
The WHS Act, rules, and code of practice are unique to each state and territory.
Similar WHS laws have been passed in New South Wales, South Australia,
Queensland, the Northern Territory, the ACT, and Tasmania. These laws are
largely based on an agreed-upon "version" of the WHS Act. The WHS act in New
South Wales therefore offers a safe and secure atmosphere in which people may
work while abiding by the organization's norms and regulations, protecting all
workers in the sector. It facilitates the creation of hazardous chemical safety data
sheets and the labeling of hazardous substances in the workplace.
These are the main functions and obligations under WHS regulation.
 Ensure that your employees are working in a safe and healthy environment.
 Ensure that procedures are checked, followed, and assessed.
 Make resources available to comply with WHS policy and procedural

requirements
 Pay special attention to offering secure tools and platforms for workers.
Three references for further source of useful information are:

i. www.worksafe.qld.gov.au/laws-and-compliance/codes-of-practice .
ii. https://www.safeworkaustralia.gov.au/law-and-regulation/model-
whs- laws.
iii. alertforce.com.au/understanding-whs-policy-what-are-the-rights-and-
responsibilities-of-employers
Handout 2: Identifying hazards and risk control in the café

The purpose of this handout is to provide information about identifying hazards and
risk control, and procedures for dealing with hazards in the environment.

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You should briefly explain the process of identifying hazards and risk control and
provide 5 common examples of hazards that may occur in the kitchen environment
based on data from your research about the most common ones Include
information about how employees can complete an incident report and the
investigation process undertaken by the business.
Choose one of the common hazards that you have identified and include a simple
step-by-step procedure for dealing with that hazard (risk control), using diagrams to
illustrate each step where possible.
Your handout should also address and explain the hierarchy of control and how it is
to be used in the workplace.
Answer:
The process of identifying hazards and risk control are:
 Identification of risk factors and possible hazards is the first step in risk
management.
 Examine and evaluate the risk posed by the threats and risk factors that
might result in harm.
 Choose the best techniques for eliminating hazards or lowering risk if they
cannot be entirely removed.
The five typical dangers that can happen in a kitchen environment are:
• Physical risks: burns, machine injuries, and knife cuts
• Chemical risks include allergies and rashes brought on by cleaning products and
chemicals, as well as chemical contamination of food.
• Biological Hazards: Foods tainted with bacteria, viruses, and rodents.
• Slips, trips, and falls from heights are ergonomic risks.
• Electric shock is a risk with electricity.
Physical dangers, which include knife cuts, burns, and injuries from machinery and
equipment, are the most frequent hazards seen in the kitchen area.
The following are some risk management strategies for the physical hazard:
i. Elimination: Taking sharp objects like kitchen knives out of reach. removing
machinery and equipment that are not essential.
ii. Substitution: Using an automated grinder in place of a mortar and pestle
and an electric cutter in place of knives.
iii. Engineering control: Making changes to the kitchen to reduce exposure to
risks and hazards, such as making it more roomy to prevent accidents and
posting instructions for safe machine use right next to the equipment.
iv. Administrative control: Educating employees on how to use equipment

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correctly to avoid burns and other accidents v.

v. PPE: Provide workers with personal protective equipment, such as hand
gloves and face shields, to keep them safe.
The diagram to illustrate the process is:
Using the ladder of power, workplace risks may be minimized. The hierarchy of
control, which ranks threat controls from highest level of safety and dependability to
lowest and least dependable level of safety, is a methodical approach for lowering
or eliminating risks. Eliminating risk and threat is the highest degree of
management within the hierarchy, which is followed by reducing danger via
substitution, isolation, and engineering controls, and finally lowering threat through
administrative controls.
Handout 3: WHS Consultation

The purpose of this handout is to explain the requirements for WHS consultation
under legislation and to indicate how the business communicates WHS legislation
and consults with staff as indicated in the organisation’s WHS policy and
procedure.
You should also explain why it is important for a business to conduct WHS
communication and consultation.
Include the details of the college’s WHS representative or committee.
Answer:
Consultation is a crucial part of risk management in the areas of health and safety
and is also required by law. When everybody involved in the task communicates
with each other to identify risks and consequences, address any concerns about
safety, and work together to develop solutions, it is simpler to build a secure
environment. One example is cooperation between those who direct or oversee the
task as well as those who carry it out or are impacted by it.
WHS consultation and communication are crucial because they help with the
creation, application, and evaluation of policies and procedures for identifying

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hazards, assessing risks, and controlling them.

• Recognizing any alterations that could affect the workplace.
• Informing the worker and management.
• Supports the development of WHS guidelines.
• Raise awareness and dedication
• Create a positive working environment
Information on the college's WHS representative
The Work Health and Safety Act of 2011 consultation process is crucial and
includes representatives for health and safety. That Act. Workers choose health
and safety representatives to represent their interests and those of their coworkers
in workplace health and safety issues. Representatives for health and safety are
chosen for a three-year term.
4. Conduct a hazard inspection of the meeting room
In the next activity step, you will run your WHS briefing session. In line with
procedure, and as outlined in action item 6, you are required to conduct a hazard
inspection using the relevant form from the WHSMS. Your assessor will set up the
room prior to you conducting the inspection.
Complete the checklist in full using a pen and make sure it is accurate and legible.
You will also be required to record recommended corrective actions as well as
future risk control measures.
You will be assessed on whether you have correctly identified the hazards and
suitable corrective actions and risk control measures.
When you have identified a hazard, implement procedures to control the risks
involved. Give a verbal commentary on what you are doing, so your assessor can
follow the thinking behind your actions. In particular, your commentary should
demonstrate how you are using the hierarchy of control to determine the best
procedures to implement.
Submit your completed HIC to the assessor prior to the next step.
Answer: Completed in hazard Inspection Checklist Template.
5. Conduct a WHS briefing session and induction to the new WHSMS
It’s time to deliver your staff briefing.

At the briefing you are required to:
 Introduce and explain the WHS procedures and information on safe work

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practices for the kitchen including the location of policies, templates and forms
as well as the location of the first aid kit onsite.
 Introduce and summarise the handouts you created and let staff know you will
be emailing these out and they will also be located on the intranet as part of
the WHSMS.
 Conduct a brief training session on correctly completing a hazard inspection

checklist for the kitchen
This briefing should go for about 20-30 minutes and will be delivered to your
assessor and two other people.
Ask staff members about their WHS training requirements that they would like to
see happen now and in the future. Encourage discussion among the team
members about the training that could be relevant for the staff of the case study
café or the actual business you are basing this assessment on.
During the presentation, demonstrate effective communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm your audience’s understanding
Answer:
WHS briefing session and induction to new WHSMS.
Agenda: Outline the WHS procedures and provide data on safe work
procedures for the restaurant, including where to find the very first aid kit and
guidelines, template, and paperwork.
Briefing: Workplace health and safety (WHS) is a collection of guidelines that
ensures the security of everyone associated with an organization, including
clients, suppliers, and employees. No success is full without adequate WHS
adaption in the work. A café's implementation of WHS may help with staff
retention, revenue generation, and improved productivity.
Kitchen staff is allowed and responsible for a range of jobs, even potentially
dangerous ones.
The following kitchen-related material from the WHS needs to be changed:
ii. Staff safety should be the company's top priority because it is possible for
them to hire contract or agency personnel.
iii. Appliances and devices for the kitchen must be stored securely and come

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with warning labels regarding any potential dangers.

iii. Appliances and devices for the kitchen must be stored securely and come
with warning labels regarding any potential dangers.
iv. First aid is the initial care given to someone who is afflicted by an unknown
situation and needs additional in-depth care.
After practicing the procedure, employees should learn how to utilize the first
aid equipment. Here are some instances of this:
 Instructions for reporting diseases and information about the instructions.
 Information on food contamination.
 Identification of the person in charge of the first-aid supplies.
6. WHS and Risk Management reporting
Immediately after the meeting, write a management report for the owner outlining
what took place at the meeting along with the training suggestions from staff and
what you believe will be best to focus on immediately and for the future. Include the
relevant data gathered from the meeting and identify any non-compliance with
procedure and outline the actions you are going to take immediately to address
this.
Use the WHS Management Report template as a guide and complete all sections.
Add these actions to the Action Plan with clear dates and time for this to proceed
(consult with your assessor when this training can take place and use that date and
time in your report). Ensure you also mark other items you have addressed as
completed.
Complete risk management reporting and risk assessment for the proposed training
activities – current and future.
Use Risk Management Plan template as a guide and complete all sections.
Submit the following to your assessor:
 WHS Management Report
 Risk Management Plan
 Updated Action Plan
File these documents in your WHS folder system on your device.
Answer:
WHS Management report

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Meeting summary
Following the meeting, all members of the working team were informed of the kitchen safety
requirements. One of the most important parts of the kitchen is cleanliness since it allows the staff
to provide the customers pleasant, hygienic food. The kitchen is cleaned thoroughly every day, and
the cooking burner is cleaned after each use.
As according information first from team and staff, kitchen team members do not adhere to the
safety and cleanliness regulations for cleaning the stove and range when the kitchen is busy due to
a high volume of guests. The management has to address this issue.
What should be done
In order to enact the strategy and policy, management should provide effective training and
instruction to new hires as well as teach the current workforce how to use the new technology. All
staff members need to be properly trained to maintain the kitchen's cleanliness. Keep the kitchen
stove and also the vegetable chopping range at the top of the priority list to prevent food
contamination. All safety precautions must be observed and put into practice in order to serve the
visitors wholesome and hygienic food.
WHS Management Report, Risk Management Plan and Updated Action Plan have been completed
and provided in the template.
7. Conduct your training session
Run the training session as you have planned for in your action plan.
While running this training, participate but also observe the following:
 Staff adherence and compliance to the procedure
 How staff are reacting and if there is any need for additional training or
changes to procedures or training
 The effectiveness of the WHS practice – are current practices ensuring the
health, safety and security of all employees and customers?
After the training, your assessor will take each student aside to run through a
scenario with you individually and then you will split back into your group you were
in for activity step 5 and conduct a debrief session asking employees for their
feedback and thoughts on how the drill went and to make suggestions for the
future.
Answer: The training session was conducted and completed.
8. Document your findings in a management training report

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Complete a report on the outcomes of the training. In your report, identify:
 Staff adherence and compliance to the procedure
 How staff reacted during the training and if there is any need for additional
training or changes to procedures or training
 The effectiveness of the WHS practice – are current practices ensuring the
health, safety and security of all employees?
 General feedback from staff and any issues they may have raised.
 At least one future improvement to the procedure you would like to make and
your reasons for this.
Use WHS Training Report template.
Save this report as WHS training report. Submit this to your assessor and file in
your electronic folder system too.
Answer: Completed in WHS Training Report template.
9. Address non-compliance
It has come to your attention that one of the staff members failed to complete
hazard identification and reporting when he was the team leader for the first shift
yesterday. On top of that, a hazardous incident did occur and the register was not
completed either. One of the other staff members advised you about the matter
later yesterday afternoon.
Meet with the non-compliant staff member (your assessor) to discuss the issue and
provide the necessary training.
During the meeting, you will need to demonstrate effective communication skills
including:
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Listen to the employee’s viewpoint
During the meeting you are required to:
 Counsel the employee and let them know the severity of the situation
 Complete the required documentation with the employee demonstrating the

correct process.
 Ensure the employee understands the procedure and the seriousness of the

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issue
Submit:
 Completed hazard identification checklist for the kitchen
 Hazardous Incidents register
Answer: Completed in templates.
10. Develop a solution for the deficiency and email the owner
Now that you have completed the counselling/training session and have new
information, develop a solution for the deficiency and email this to the owner to
have the changes implemented immediately. Make sure your email is warm and
friendly but also professional.
Submit the email or send it to your assessor. Save a copy in the WHS filing system
on your device.
Answer:
To: The Owner
From: The Manager
Dear Sir,
I hope all is good in your world. Our café has developed a plan to carry out its
purposes. I'm writing to you now to let you know that the weakness in our previous
strategy prevents us from achieving our objectives. We need to change the plan as
soon as we can because of the shortcoming. We must first do research to ascertain
which direction the deficit is coming from, after which we must immediately change
our plan in order to identify the shortcoming.
The plan's flaws require the amendment, which should be carried out as soon as
practical.
I anticipate hearing from you soon. Thank You
With Kind Regards.
Company Manager
Blue Healer Cafe.
11. Show your assessor your WHS filing system
Show your assessor your folder formats and all the files within the structure.

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Assessment Task 2 Checklist
Completed successfully?
Did the student: Yes No
Explain WHS information to staff?
Make WHS information available to

staff?
During the WHS briefing, demonstrate

effective communication skills including:
 Using non-verbal communication to
assist with understanding
 Asking questions to identify required
information
 Using active listening techniques to
confirm understanding
 By paraphrasing information or
feedback provided to confirm
understanding
Implement and monitor adherence to
WHS procedures in the following areas:
 evacuation of staff and customers
 hazard identification and reporting
 risk assessment and reporting
Coordinate consultative processes for

the above three areas?
Coordinate risk assessment, WHS

training and maintain and store the
relevant records for the three areas?
Monitor the effectiveness of the WHS

system by identifying adjustments and
staff training needs?
Demonstrate that their management

practices align with state/territory

@RTO Works
guidelines and WHS legislation?
Take prompt action to address non-

compliance and discipline staff as
necessary?
Minimise use of printed materials and

maximise electronic transmission and
filing of all documents to reduce waste?
Use data and reports to provide reliable

and timely input into the management of
workplace health, safety and security?
Trainers Feedback:
Signature and date:

@RTO Works

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Training for Knowledge & Livelihood (TKL college)

Assessment cover sheet

Assessment type: Written questions, Project

Student Must Fill this Section

Student ID: Term: Year:

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Not Yet Assessor

Assessor Feedback to Students

SITXWHS0 Assessment v1.1 1

Assessment Outcome: Competent Not yet Competent

SITXWHS003 Assessment v1.1 2

Information for Student:

General Information for this assessment:

 Read the instructions for each question very carefully.

Re-assessment of Result & Academic Appeal procedures:

SITXWHS003 Assessment v1.1 3

SITXWHS003 Assessment v1.1 4

Task Due Date Student Trainer Comments

SITXWHS003 Assessment v1.1 5

SITXWHS003 Assessment v1.1 6

Assessment Task Overview

1. Written questions You must answer all questions correctly.

2. WHS project You are required to implement and monitor a

SITXWHS0 Assessment v1.1 8

Assessment Task Cover Sheet

Assessment task information

 a summary of the assessment task

 information on the resources to be used

 resubmission opportunities if required.

Assessment task instructions

SITXWHS003 Assessment v1.1 9

Naming electronic documents

 Course identification code

 Assessment Task number

 Document title (if appropriate)

 Date it was created

For example, SITXWHS003 AT1 Written questions Joan Smith 20/10/20.

 Blue Healer Café WHS Administration Policy and Procedure

 WHS Action Plan

 Risk Management Plan template

 Meeting Room Hazard Inspection Checklist

 Hazardous Incidents Register

 WHS Management Report template

 WHS Training Report template

SITXWHS003 Assessment v1.1 10

Assessment Task 1: Written questions

 Computer with Microsoft Office and internet access.

SITXWHS003 Assessment v1.1 11

Written answer question guidance

SITXWHS003 Assessment v1.1 12

SITXWHS003 Assessment v1.1 13

- By making the risk management plan and procedures

- Arrangement of safe and secure work environment in the workplace

2. Identify four responsibilities employers have to provide a safe workplace.

SITXWHS003 Assessment v1.1 14

- To make the standard and level of positivity in WHS level.

SITXWHS003 Assessment v1.1 15

- The technical team of the workplace

- Need to even consult with HSR

Consultative Process Explanation

SITXWHS003 Assessment v1.1 16

Recording issues in a Recording the issues in management diary can be