Oracle Cloud Applications

Fusion

Language Packs
Enterprise Operational Policy

October 2019
 Contents

Contents

Overview ...................................................................................................................... 3

About the Language Packs Service ............................................................................. 3

Fulfillment Considerations ............................................................................................ 3

How to Request Language Packs ................................................................................ 4

How to Validate Service Fulfillment .............................................................................. 4

Related Information on My Oracle Support .................................................................. 4

Overview
This paper applies to Enterprise operational policy holders. Find your Cloud Service operational policy
on the Overview tab on the Service Details page in the Applications Console.
A language pack contains artifacts that are translated to a specific language. Translated artifacts include
Oracle Cloud Applications Service seed data, messages and strings, SOA resource bundles, JEE
resource bundles, LDAP data, Diagnostics Test Framework, and BI Presentation Catalog data. Oracle
Cloud Applications Service supports the following languages in addition to American English:
 Arabic  French (Canadian)  Polish
 Chinese (Simplified)  German  Portuguese (Brazilian)
 Chinese (Traditional)  Hebrew  Romanian
 Czech  Hungarian  Russian
 Danish  Italian  Slovak
 Dutch  Japanese  Spanish
 Finnish  Korean  Swedish
 French (European)  Norwegian  Thai
 Turkish

About the Language Packs Service

Cloud Service Type All Fusion Cloud Applications

Typical Frequency Once per language
You file a Service Request (SR) through My Oracle Support (MOS). Oracle
Fulfillment Method
Support works with you to ensure the request is fulfilled.
Language pack enablement is done during the 2nd, 4th, or 5th Friday of the
month.
You can request language pack enablement for any month, even if you’re
on a quarterly Update schedule.
When to Submit SR
You’ll need to submit the SR and fully resolve any open questions or issues
by the Tuesday before the Friday the language pack is enabled.

Note: In the Middle East, enablement occurs on Thursdays.

The amount of environment downtime depends on the number of language
packs installed:
Maximum Downtime  For 1 language pack, up to 5 hours of downtime is required
for Target
 For 2 language packs, up to 8 hours of downtime is required
Environment
 For 3 or more language packs, n*3 hours downtime is required,
where n is the number of language packs

Fulfillment Considerations
 Only enable the language packs you need to conduct day-to-day business.
o Enabling language packs requires time and resources, so you might experience
unnecessary extended outages during updates if you enable language packs that are not
used. This is especially the case once you have four or more language packs enabled.

3
  You can’t disable language packs that are enabled.
 Enable language packs before final User Acceptance Testing (UAT).
 Language pack requests will be scheduled for all your environments to ensure that the
environments remain in synch for environment refresh. Plan ahead.
o Language packs will be applied on both production and test environments on the same
day.
o There is no limit to the number of language packs that can be requested in one service
request.

How to Request Language Packs

File a Service Request (SR) to request that one or more language packs be enabled on all your Oracle
Cloud Applications Service environments.

For detailed steps on how to file an SR, review the Submitting a Cloud Service Request (SR) article,
available on My Oracle Support (Doc ID 2120276.1). When you file your request, questions specific to
this Cloud Service will guide you through the process.

How to Validate Service Fulfillment

Confirm that the desired language is installed in all of your environments and works per expectation.

Related Information on My Oracle Support

 Oracle Cloud Applications Environment Refresh Doc ID 2015788.1
 Submitting a Cloud Service Request (SR) Doc ID 2120276.1
 Oracle Cloud Applications Language Packs Doc ID 2073202.1

4
 Follow us at:

blogs.oracle.com/oracle facebook.com/oracle twitter.com/oracle oracle.com

Copyright © 2019, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes
only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free,
nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied
warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability
with respect to this document, and no contractual obligations are formed either directly or indirectly by this document.
This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any
purpose, without our prior written permission.

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their
respective owners.

Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under
license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the
AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of
The Open Group. 1019

Oracle Applications Cloud Service Oracle Corporation, World Headquarters Worldwide Inquiries
October, 2019 500 Oracle Parkway Phone: +1.650.506.7000
Redwood Shores, CA 94065, USA Fax: +1.650.506.7200