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Scientific and Technical Writing For Engineers (A Module) : First Semester, AY 2020-2021
Scientific and Technical Writing For Engineers (A Module) : First Semester, AY 2020-2021
INSTRUCTOR I
Table of Contents
page
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Cover Page…………………………………………………………………… 1
Nature of Communication……………………………………………………
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INTENDED LEARNING OUTCOMES
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At the end of the lesson, the learner will be able to:
3. Give the
Communication comes from the Latin words con- meaning with, munus- meaning a
business, communis- common, and communico- to confer or to relate one another.
Communication emanates from the need to share ideas or information from one another by the
use of symbols such as words, picture, figures and graphs.
PROCESS OF COMMUNICATION
According to Eugene White, the cycle of communication can also be applied oral
communication for science and technology. The presenter undergo eight stages: thinking,
symbolizing, expressing, transmitting, receiving, decoding, reacting and monitoring.
Communication Situation- the particular context by which a need to tell something arises
Communicator- the provider of information
Medium- this consist of oral/ written modes of information
Information- the message that will be imparted to a particular audience.
Receiver- the reader or the listener of the information
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DEFINITION AND NATURE OF TECHNICAL WRITING
Style creates a single impact on first acquaintance; hence, an effective and technical
style is clear and concise.
Example:
The principal reason for this condition is that the areas which were indicated for street
purposes were not intelligently proportional.
Better:
The principal reason for poor traffic flow is that the streets were not intelligently laid out.
Style varies not only with the writer but also with the subject and purpose of his writing.
It is in this sense which will tell us if we have expressed your thoughts gracefully, clearly and
tactfully, or pompously, obscurely and abruptly.
Example:
It will be observed that the experimental group is superior to the control group.
Better:
A man’s style of writing reflects something of his personality. A man goes for precision
expresses himself accurately and concisely; a man of action shows his energy and eagerness in
his writing and ; an inconsiderate man betrays his lack of courtesy and tact in his writing.
Example:
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An easy example for explanation purposes would be a shunt-type motor.
Better:
The writer’s choice of words, diction, manner of constructing sentences and his
organization of ideas will reflect his style as a writer; so does his skill in adapting his writing to
the type of specialization of a reader, and the purpose and content by which it was written for.
The scientific style of writing uses the third person and the passive voice for impersonal
approach in writing. Avoid using I which will only lead to subjectivity. Technical writing is
concerned with the action being done and not to person who has done the action.
Example:
Set up the testing equipment in the laboratory and run three tests before I read the
conclusions stated in this report. (First Person Singular, Active Voice)
The testing equipment was set up in the laboratory and three tests were run before the
conclusions stated in this report. (Third Person, Passive Voice)
ACCURACY
A technical paper should be free from errors. A misplaced element or misstated fact could make
months, even years of labour worthless. Accuracy of statement depends not only on individual
words but on the way sentences are put together, the way the paragraphs are developed, and the
way the report as whole is balance. In conclusion, a technical writer should guard himself against
being misunderstood.
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BREVITY
A technical paper should be short or brief and makes use of concise expressions. A technical
writer should begin with his main point and then show why it is sound. Emphasize the highlights
of your work, cut out irrelevant comments, immaterial excursions and meaningless statements.
COHERENCE
The elements of a technical paper should be logically consistent. Sentences, paragraphs and
groups of paragraphs hold together by means of appropriate transitional devices which a writer
uses in the composition.
CONFIDENCE
A report writer should develop on his paper the sense of reliability and trust. He should be sure
enough to know more about the subject than anyone else at that time. If he convinced that he is
right, he should say it. If not, he should go back to see where the problem lies and how he can
correct it.
DIGNITY
Dignity refers to the quality or state of being worthy, honoured, or esteemed. Grammatical
construction in a technical paper should be complete. This can also be achieved with
straightforward expression and with summarized, simplified and well organized information.
EMPHASIS
A report writer should know how to stress major points. As matter of course, the writer must
indicate the most important ones and never expect the reader to find it out for himself. He should
tell the reader what is important and lead him from point to point by using a straightforward style
plenty of guideposts and transition aids.
FACILITY
Facility is making the report easy to read and understand. For facility, report writing should
observe pacing, sequence, arrangement, and continuity.
SEQUENCE-is leading the reader from unfamiliar, from the simple to complex, from the
whole to the parts.
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CONTINUITY-is showing that the thought of one part to another should be clearly
established, illustrator stated
GRAMMATICAL CORRECTNESS
It is the rule of the thumb that whatever kind of writing a person does, the application of
grammatical rules is must.
HONESTY
Honesty in writing is chiefly acknowledging the use of other people’s information or work either
in footnotes or in text. This can also be shown by telling the readers, one’s successes and
failures.
ILLUSTRATION
Illustration material referred to as graphics or visuals which includes charts, diagrams, tables,
photos and other which is used to elucidate, clarify and support the writer’s view, precept, idea,
or the text given.
JUDGMENT
This can also be referred to as qualifying or weighing the materials that the he had gathered.
These can be done by considering these criteria: (1) most ample; (2) most relevant or pertinent;
(3) most simple in explaining the facts with least additional evidence; (4) most harmonious with
the rest of the data and information.
KNOWLEDGE
Knowledge which is more than a collecting of data, involves interpretation and the formulation f
conclusions.
LOGIC
Logic is thinking straight. It is the process of showing the relation among groups of things and
classes of groups. Fundamentally, it is the way of doing classification-putting things in their
proper slots. By thinking logically, one can avoid the following trouble spots.
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6. Cause and effects should be clearly distinguished from simple sequence.
MECHANICAL NEATNESS
Mechanical Neatness connotes the general appearance of the report. It involves putting the report
in perfect shape neatly typed and well margined. A presentable and neat report reflects that the
writer gave enough time and effort to give the very best.
NORMAL PROCEDURE
Normal Procedure is following or conformity to the acceptable arrangement of the different parts
of a report. Report readers are used into finding information presented in standard fashion. If
someone departs from this, readers tend to be confused.
OBJECTIVITY
Objectivity is the writer’s assuming a detached, impartial point of view. He writes not impress
but to express his ideas, beliefs or perceptions on the topic he is working out. He should treat his
subject matter the way he sees or observes it.
PLANNING
This gives purpose and direction to what he has to write.it involves thinking ahead of what has to
do. When to do it, how to do it and who is to do it.
QUALIFICATION
Qualification is explaining the circumstances surrounding the work because they might have
affected the results to be reported. It also refined to its perfection. The secret of good writing is
rewriting.
STRAIGHT SENTENCES
It is a good practice that the sentences to be employed must be limited to only one idea or two
closely related ideas.
THOROUGHNESS
Thoroughness is treating the subject fully for the report to have a lasting value. He has to make
sure that he has said enough to satisfy the reader’s needs and achieve his objectives.
UNITY
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Unity implies that all details and facts in the report are clearly relevant to the main point under
discussion. The main objective of a unified report is to let the readers feel that they have read
everything essential to the subject undertaken.
VERACITY
Veracity means truthfulness. Thus, a good technical paper never misleads or misinterprets.
VIEWPOINT
The viewpoint is established with the first sentence and should be maintained throughout the
report
WORD CHOICE
ZEST
Business letters- a formal document from one company to another or between such
organizations and their customers, clients or external parties.
Instruction Manual- a booklet or book, usually accompanying an appliance, device,
computer game or vehicle, which contains written guidelines informing how to use it
Business Proposals- a written offer from a seller to a prospective sponsor.
Brochures-informative paper document (often used for advertising) that can be folded
into a template, pamphlet or leaflet.
Pamphlets- unbound book that may consist of a single sheet of paper that is printed on
both sides and folded in half thirds or fourths called a leaflet.
Memoranda- provides a set of tools to help a user to organize their daily work:
Note editor- for quick editing the rich text notes and other documents organized as
diary with calendar interface.
Task manager- for planning the personal projects as hierarchical trees of to do task
and sub-task.
Resources manager- to collect the links to the local documents and web resources.
Events manager-for scheduling the events with automatic notifications.
1. Some follow standard formats and others adopt their own format.
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2. Use of formal or informal style is dependent upon context.
2. Functional- gives pertinent information and does not amuse or argue with anybody
else.
4. Objective- free from biases and prejudices, personal beliefs, emotions and
attitudes.
6. Consistency- the shift of tense and point of view in presenting a report will lead to
inconsistency. For long and formal reports, it is better to use the third person
consistently.
7. Dignity- is achieved when the writer avoids colloquial/ slang expressions and
contractions.
8. Simplicity- simple and familiar words are more emphatic anti striking, hence,
highfalutin words are less preferred in technical writing.
NONTECHNICAL TECHNICAL
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PURPOSE Amuse or entertain the Used only for
readers information
Literary writers cater to dissemination
man’s effective sense. Technical writers cater
Broadens person’s to man’s cognitive
outlook in life. sense.
A basis for decision
making.
STYLE Complicated and Utilizes standard forms
sophisticated styles or preconceived designs
with little variations
from standard form
CONTENT Suggestive and creative, Tells outright
dramatic and information
imaginative Factual, impersonal,
Focuses on man’s free from emotion and
life/experience. distortions
Focuses on the subject
related to business,
industry, science and
technology
USE OF VISUAL AIDS Armed with words that Use of tables, drawings,
can fully narrate or graphs, charts and
describe others to facilitate
comprehension of
statistics and
interpretation of data
ORGANIZATION Deviate from the usual Observes coherence and
presentation of events orderly presentation of
facts
POINT OF VIEW Writers may all possible The preference is the
points of view. third person’s point of
view.
TONE It is emotional, personal It is objective, unbiased
and subjective. or impersonal.
For an effective technical writing, the following principles should be observed (Gordon and
Walter, 1981)
Always have in mind a specific reader, real or imaginary when you are writing a
report and always assume that the reader is intelligent but uninformed.
Before you start to write, always decide what the exact purpose of your report is, and
make sure that the paragraph, sentence and word makes a clear contribution to that
purpose and makes it at the right time.
The use of language is simple, concrete and familiar.
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At the beginning and end of every section of your report, check your writing to the
principle, “first you tell your readers what you are going to tell them, then you tell
them, and then you tell them what you’ve told them.”
Words are fundamental units of language, never right or wrong, but their effective use
depends on how they are used in combination with other words. Many words are used incorrectly
especially in technical writing. Many readers are unaware of the different classification of words.
CLASSIFICATION OF WORDS
1. LOCALISM-words used and understood in a particular region or section. It can also be called
recognition or pronunciation.
Ex: rustler- cattle thief, doggy/ doggie- mother calf, flat- apartment
Ex: wise, agree, help, prone, break, clear, beggar, end, surrender, secret, mad, mean, fuss,
sure, swap etc.
4. SLANG- label for highly colloquial words. It is defined as a language comprising recently
coined and frequently short-lived terms which are unacceptable in formal English usage and are
often fanciful, bizarre, odd or exhibiting fancy humor. It is also defined as results from an
intentional mispronunciation of words.
5. ABSTRACT WORDS- those cannot be seen but can be felt. Do not express concrete ideas.
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Ex: love, fear, pain, happiness, positivity, hunger
7. GENERAL WORDS- words that refer to general referent or class referents. These words
convey a less, clear meaning to readers than specific words do.
Concur-agree chum-friend
11. HOMONYMS- words having the same sound but different in meaning.
12. OMNIBUS WORDS- words whose meanings are general or inclusive. These words are
impediments to precise writing because they do the work of what other words do. They can be
many things.
Ex: ENGINEERING
ACCOUNTING
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LEDGER, DEBIT, CREDIT, BALANCE
MEDICAL SURGERY
LAW
14. ARCHAIC WORDS- old words rarely used except as preserved in religious and legal
purposes.
Amongst-among thy-your
16. HACKNEYED OR TRITE WORDS- words that is no longer fresh. They are worn out or
old fashioned and overused for many years.
Admirable-reprehensible
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Name:_________________________________ Date:_________________________
Exercises:
I. Identify the following sentences. Write your COMPLETE answer on the space provided.
HACKNEYED OR TRITE WORDS 1. The words that are no longer fresh, worn out or old
fashioned and have over used for years.
Abstract words 4. These are words that cannot be seen but can be felt.
_____________________________12. These are words having the same sound but different
in meaning.
____________________________13. These are words that employ the use of the 5 senses to
identify them.
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II. Tell what classifications of words are on the following set of items. Write your
COMPLETE ANSWER on the space provided.
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Republic of the Philippines
President Ramon Magsaysay State University
(Formerly Ramon Magsaysay Technological University)
Iba, Zambales, Philippines
Tel/Fax No.: (047) 811-1683
Name:_________________________________ Date:_________________________
Exercise:
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SENTENCE CLARITY
To express thoughts, we must combine or put words together into groups. These groups
have settled meanings that are established by the customs or the specific language that we are
speaking or writing. We must construct them in accordance with certain fixed rules for clarity
and acceptability.
In grouping words, language has three varied ways of indicating their relations:
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1. The forms of the words themselves
2. Their order
3. The use of little words like and, if, is, and others.
The form of word may change. Example, boy becomes boys where more than one is
meant; talk becomes talked when the word is done in the past; was becomes were when talking
of two or more persons or things; great becomes greater when a higher degree or quality is
meant. All of the examples above are examples of inflection or change of form.
In order to study the structure or pattern of sentences, it is best to concentrate in just one
kind of sentence at a time.
The speaker is asking for someone to do something; therefore the sentence is a command
or request.
One of the most common words in English is the word be. This word has several
different forms such as am, is, are, was and were. Whenever we use one of these forms of be in
a statement, we can call it a be sentence.
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She was too busy.
I am sleepy.
The above sentences say different things, but we notice that they are alike or the same in
three ways:
2. Each sentence contain a form of the word be. These words look and sound different but they
express the same idea.
3. The word in each sentence is found more or less in the middle of the sentence. There is
something before it and something after it so we can establish the pattern as:
The subject of the be sentence indicates who or what is being talked about. In the
examples, Hazel is my sister from another mother and She is too busy, we are saying that
somebody or something is like a sister. In the second sentence, no matter what we substitute for
she, we are saying that a person is too busy.
Words or group of words like the books, my feet, few papers etc. belong to the same class of
expression. We call this noun phrase. A noun phrase can consider one or more words. It is used
to identify somebody or something; it can fill the subject position in a sentence which has the
structure subject+ be+ complement
Noun phrases are either singular or plural and their number determines the form of be.
Be is either the present or past. Present + be is expressed as is or are and past+ be expressed as
was or were.
Present + be Past+ be
There are thousands of noun phrases in English but there are only seven words which
belong to the special group of noun phrase called personal pronoun.
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SINGULAR PLURAL
HE THEY
SHE YOU
IT WE
PRESENT+BE PAST+BE
I AM
HE
SHE IS WAS
IT
WE
YOU
A place phrase consists of one or more words that tell the location of somebody
or something. When the place phrase is used as a complement with the structure, it does not
change in number to match the subject.
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ADJECTIVE PHRASES
In the above sentences, the words good and dirty describe the computer and bridge. The
words terribly, rather, and very are called qualifiers. Qualifiers are words that limit or modify the
meaning of another word.
Complement
very
terribly
VERB PHRASES
A verb phrase is an expression that contains at least a verb and may have more words.
LINKING VERBS
In addition to transitive and intransitive verb phrases, another kind of verb phrase consists
of a link verb or followed by an adjectival phrase.
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Verbs do not remain as transitive or intransitive. They can also be a linking verb. The
function of the verb changes according to the type of sentence in which the verb is found.
Ex:
SENTENCE STRUCTURE
1. SIMPLE SENTENCE- consists of a simple subject and simple predicate, compound subject
and a predicate, a subject and compound predicate.
Ex: The doctor should accelerate the operation, or the patient will die.
She was having a bad dream and they try to interpret it.
3. COMPLEX SENTENCE- consists of one independent clause and one dependent clause
joining with subordinating conjunctions.
The manager will grant your loan if you will endorse my request.
Ex: If this formula is to succeed, the first thing to do is to observe carefully how it works,
but it should pass the careful scrutiny of the chief chemist.
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CONNECTIVES OR TRANSITIONAL WORDS
The relation between ideas is shown by using connectives or transitional words. It includes
conjunctions, conjunctive adverbs, adverbial phrases and relative pronouns. If they are used to
join elements of unequal rank, they are called subordinating.
Coordinating Connectives- used in joining elements of equal rank for specific purposes
like:
1. to show addition: and, also, not only, but also, besides, likewise, moreover, similarly,
furthermore, in addition, in like manner, in the same way
4. to show difference or contrast: but, yet, still, while, however, in contrast, on the other
hand, nevertheless, on the contrary
9. to refer to persons, places, things, or ideas: who, that, which, whom, whose, what, whoever,
whosoever, whatever, whichever, whomsoever
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10. to show time relationship: when, whenever, tell, until, while, after, since, before, as soon
as, as long as, meanwhile
PARALLELISM
It is a construction of sentences in similar or the same manner by which the other idea is
conveyed through the use of the same grammatical structure compress a number of different
ideas that are closely related.
Ex:
“…wherever you die, I would die; wherever you love so shall I love…”
The effective use of parallel structure in developing a sentence requires knowledge of all
sentence elements (verbs, nouns, modifiers, phrases of all kinds, subject-predicate word groups).
In order to use parallel structure, you need to know how to use the system of English
communication. Many students who attempt parallel structure develop sentences with serious
faults because they are unable to recognize structural pattern.
Name:_________________________________ Date:_________________________
Exercises:
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I. Identify the following statements. Write the COMPLETE ANSWER on the space
provided.
II. In the following sentences, replace present+ be or past+ be with the appropriate word.
1. This rabbit (past be) jumping around the house when I arrived.
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7. The Wright brothers (past be) inventors.
Name:_________________________________ Date:_________________________
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I. Underline the independent clause once, dependent clause twice and box the conjunction
used before identifying the sentence structure of the following. Write your answer on the
space provide. (2pts. Each)
______________________________ 4. Mary never wrote the letter, nor she call him.
_______________________________5. Even though she was tired, Ara knew she had to
finished the race and she ran to meet her team.
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Republic of the Philippines
President Ramon Magsaysay State University
(Formerly Ramon Magsaysay Technological University)
Iba, Zambales, Philippines
Tel/Fax No.: (047) 811-1683
Name:_________________________________ Date:_________________________
I. Listed below are interesting topics. Write an essay using one topic below. Your essay should
follow the linear format in writing: Introduction, Body and Conclusion. It should be written
comprehensively- no less than 1,200 words. Use the rubric that follows in grading your essay.
ESSAY RUBRICS
Category 4 3 2 1 Score
Excellent Very good Good Poor
Content The main points The main points The main points The main points
are explained to a are explained to are explained to are explained to
very great a great extent some extent a little extent
extent
Organization Ideas are Ideas are Ideas are Ideas lack
arranged arranged mostly arranged in sequence.
following a in appropriate somewhat
logical sequence order with the disconnected
with the beginning fashion. The
beginning middle middle and end. beginning
and end. middle and end
maybe deleted.
Style and Writing is Writing is clear Writing is Writing is
perspective smooth and and easy to mostly clear, confusing and
skilful. Sentences understand, but but sentences hard to follow.
are strong and dull in spots. lack variety and Sentences are
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expressive with Sentences are interest. The dull and
varied structure. varied, but still point of view is monotonous.
Point of view is need some inconsistent or Author’s
consistent revision. not clear in perspective is
(predominately Perspective is spots. not clear.
third person) and clear.
words are well
chosen.
Language use Use of language Use of language Use of language Explanation
and reflects an indicates basic indicates includes little or
Vocabulary elaborated and understanding superficial no use of
personalized of the topic. understanding correct
understanding of Good use of of the topic. language.
the topic. Very academic Fairly simply Simple
good use of vocabulary. vocabulary. vocabulary and
academic Some academic little or no
vocabulary. vocabulary. academic
vocabulary.
Grammar and No error in Grammar, Some grammar, Contains many
mechanics grammar, punctuation, punctuation, errors on
punctuation, spelling, and spelling or grammar,
spelling or capitalization capitalization spelling,
capitalization are generally errors make the punctuation, or
that distracts the correct. The writing difficult capitalization
reader and makes errors do not to understand in which makes the
the ideas difficult interfere with spots. writing difficult
to understand. the writer’s to understand.
meaning.
Rating
Adjectival description
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BASIC TECHNIQUES OF TECHNICAL WRITING
A. DEFINITION (Explaining what something is) -The need for defining occurs when the
report uses technical terms which are not familiar to the reader or when common terms are
used in special way.
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Ex:
Broadcast report
Ex:
Gas
1. It is partial, does not define a term in a complete sense. It wants the reader to identify the term
relevant to his experience.
2. It can be fitted smoothly into a discussion without seriously distorting its continuity and
without appearing to be serious interruptions.
3. It lacks emphasis and completeness, which may be required if a term defines an idea or a thing
which is critical importance in the discussion.
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A one- sentence definition sometimes is not enough in defining complex or highly
specialized term.
Ex:
Ozone – a bluish gaseous reactive form of oxygen that is formed naturally in the
atmosphere and is used for disinfecting, deodorizing and bleaching.
A reader might be satisfied and ask what it is not, where it is located, what its function is,
and what its effects are. The author of the report might include the following:
Pointers Text
Effect of the ozone destroyed If these rays reached the ground, they would kill
all plants and animals. That is why poisonous gas
shield is important. There is a considerable concern
over reports of the possible destruction of this ozone
layer by pollutants.
Adapted
2. Further Definition- once the writer thinks that some of the words in his definition may not
be familiar to readers, he will elaborate it.
3. Concrete examples and instances- considered the best of all the techniques because it helps
to give the reader specific examples.
4. Comparison and Contrast- terms can be compared by similarities and contrasted because of
differences.
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5. Negative Statement-sometimes called negation or elimination. It tells what something is by
first clearing up any confusion the term may have in reader’s mind with closely related terms.
6. Physical Description- physical features must be presented in order to give the readers
thorough understanding of a thing without telling what it looks like.
7. Analysis- presenting what steps comprise a process, or what functional parts makes up a
device or what constituents makes up a substance.
9. Cause and Effect- the method that provides readers the reason for the output or result of a
specific activity.
10. Location-with minor importance which tells where a thing may be found.
in the text;
in footnotes; and
in a glossary at the end of report or in special section of introduction.
-it is a systematic process of dividing material into kinds of classes. It involves not only
dividing the subject into its constituent classes but also grouping similar units in a subclass
which in turn falls under a larger class.
Principles of Classification:
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5. Categories must not overlap. An item can have a place in only one category.
C. Partition
-an analysis that divides a singular term unto parts, step or aspects. Only singular object can be
partitioned, plural subjects are classified.
- Partition breaks down into its components a concrete subject such as three (parts: roots, trunk,
brunches, leaves).
a. Partition is a basic approach in analysis. It divides a subject into parts so that an individual
consideration of these, a better understanding of the whole can be achieved.
b. Only singular subject can be partitioned. If the subject is plural it can be classified.
c. The division must be complete but it must not overlap
d. The division should coordinate, parallel and mutually exclusive.
e. The data in partition analysis may be presented in outlines, in verbal explanations and in
visuals.
f. The basis on which partition is made should be clear, useful, and purposeful.
g. The order of presentation depends on their purpose: time, familiarity, importance,
complexity, space, and alphabetical listings.
D. Description of a Process
Name:_________________________________ Date:_________________________
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Exercises:
I. Identify the following statements. Write the COMPLETE ANSWER on the space
provided.
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LETTER WRITING
Letter writing is a part and parcel of everyone’s life. Letters that are written to family and
friends are called friendly or social letters. When applying for a job, inviting speakers, giving
reports or ordering merchandise they write letters. These are called business letters.
In writing friendly letter and business letter, it is important to let the correspondence speak
favourably of the writer.
The letter must be clean, well worded, concise and direct o the point. Correct grammar and
proper punctuation marks must be observed.
Clichés are expressions that have lost their impact through overuse and have become worn out
through old age and hard service.
List of some most overworked expressions that are oftentimes found in business letters,
reports and academic papers.
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Anticipating your reply each and every in reference to
After all that is said and done for the purpose of in this connection
With the aims of writing good, effective and impressive letters, the fundamental or general
principles in letter writing should be observed. These are:
Business Letters
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Purpose of a Business Letter:
a. Accurate
b. Clear
c. Concise
d. Neat
e. Prompt in answering communication
f. Good quality stationery (8 ½ x 11 inches w/ a very light shade of icream,
white, gray or blue
g. Each parts of the letter should be separated from others by double-spacing and
should be place in the correct position
h. Nothing should be allowed to extend over into the margin not even the
signature
a. Sender
b. Receiver
c. Message
`9. Signature- includes typewritten name of the sender, pen writer signature and the
position.
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Types of Business Letters
a. Letter of inquiry
b. Letter of reply to the inquiry- a letter that should be handled promptly, cheerfully, and
efficiently regardless of whether information requested is to be given or refused.
c. Order letter- written by an individual who wishes to buy something from a company or
store. Terms and conditions must be clear on both parties so transaction will be
satisfactory.
d. Letter of Acknowledgement- an immediately response to an order letter.
e. Sales letter- must be influencing, convincing and persuading. It is less costly by mail
than to maintain sales force. It receives prompt reception and may sell wider range of
merchandise.
f. Claim or Complaint letter- when a sender is dissatisfied with a service rendered with
merchandise he purchased. One should bear in mind that rude letter antagonizes receiver
and will unlikely bring positive action.
g. Adjustment letter- response made to claim or complaint letter.
h. Letter of Follow-up- when a customer does not receive merchandise or service he is
expecting, he usually writes a follow up letter urging the seller to hasten up the delivery
of the item.
i. Letter of Authorization- is written by a person requesting the report to the person who
is to conduct a study.
j. Letter of Appointment- individuals appointed to certain positions, committees or
functions should be notified and informed of this task assigned to them through letters of
appointment.
k. Application letter- the application letter is an individual’s personal emissary. It means
by which an applicant can sell to a prospective employer.
FROM,
Roshan P George
Mundakayam
Kottayam
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Dear Sir,
Please send me another copy of “How to communicate under Pressure” to replace the one
returned here with this is the latest edition, but this copy has 4 pages, from 60-64 wrongly
sequenced which is confusing and annoying.
The enclosed recipient was packed with the book when it was sent to me. I shall appreciate an
early replacement.
Yours sincerely,
Roshan P George
B. FOLLOW UP LETTER
[Your Name]
[Street Address]
[Date]
[Recipient Name]
[Title]
[Company Name]
[Street Address]
I was pleased to hear from you regarding my recent application for your open [job title]
position. In response to your request, I have attached my employment and salary history. I
consider salary negotiable based upon the job responsibilities and the total compensation and
benefit package.
If you have additional questions or would like to schedule an interview, please call me at
[phone number] or email at [your email]. I look forward to hearing from you.
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Sincerely.
Your Name
C. ACCEPTANCE LETTER
I am writing to confirm my acceptance of your job offer on October 13th and to tell you how
excited I am to be joining Technical Industries, Ltd. I feel confident that I can make a
significant contribution to the company, and I am very grateful for the opportunity that you
have given me.
Thank you for the confidence that you have expressed in me. I look forward to a long and
productive career Technical Industries, Ltd.
Cordially,
Mary K. James
D. REJECTION LETTER
Bill Lee
123 Business Rd., Business City, NY 54321-555-555-555, billlee@gmail.com
September 1, 2018
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Thomas Rodriguez
123 Main Street
Anytown, CA 1234
Dear Thomas:
We appreciate that you took time to apply for the position of (name of position) with our
company. We received applications from many people. After reviewing your submitted
application materials, we have decided that we will not offer an interview.
We appreciate that you are interested in our company. Please do apply again in the future
should you see a job posting for which you qualify. Again, thank you for applying. We wish
you all the best.
Regards,
Bill Lee
E. RESIGNATION LETTER
[Your Name]
[ Street Address]
[City, Zip Code]
[Date]
[Company Name]
[Street Address]
[City, State, Zip]
I would like to inform you of my intention to resign from [Position Name] at [Company Name]
effective two weeks from today.[current date]
Please let me know what assistance you’ll require from me during the transfer period.
Thank you.
[Your Signature]
[Your Name]
DEFINITION OF REPORT
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It was derived from the Latin term reportere which means to bring back.
It may be defined as technical data collected, analysed, and presented in an organized
form.
It denotes that it is an objective, organized presentation of facts that answers a request or
applies needed data.
Generally requested or authorized by one person and is prepared for a particular limited
audience.
Its practical purpose is to tell or inform. Reports are also the basis of which decisions are
made.
CHARACTERISTICS OF REPORTS
CLASSIFICATION OF REPORTS
1. Subject Matter- this refers to the topic or field the report is deal in with.
2. Time Interval- reports are written daily, weekly, monthly, quarterly, semi-
annually or annually. Example, a salesman will make a monthly report of his
sales. A supervisor makes a weekly report of the performance of men under his
supervision.
3. Function- reports may be classified as informational or analytical reports
(Romero et.al 1985). Informational reports present facts about the subject matter.
From the facts presented, the reader then makes his own interpretation and
analysis from the facts presented. In analytical reports the writer analyses the
facts of the report makes his own conclusions and recommendations.
4. Formality- reports may be presented in formal and informal situations. Informal
reports are written in informal occasions. They contain basic parts of the report.
Formal reports contain preparatory and supplemental parts ( ex. Transmittal
letter). Formal reports are written in formal occasions.
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5. Length-short reports contain one to 10 pages while long reports contain more
than 10 pages.
6. Authorship- reports written by people working in public institutions are
considered public reports. Those written by individuals who work or belong to
private institutions are called private reports.
Format of Reports
PRINTED FORMS- the report usually presented in printed form and the findings are
usually in numbers, words and phrases.
MEMORANDUM- this is a short form of report. It follows the To, From, and Subject
format.
Letter-follows the conventional letter writing practices concerning: heading, inside
address, salutation and signature. The complimentary close “respectfully submitted” and
subject line is also included.
Bulletin- consists of one to three pages or longer. It is meant to inform people inside and
outside the organization about new policies, rules and regulations. Bulletins are not
usually addressed to one particular person because they are meant to be distributed to a
number of readers.
Booklet-a long type of report which provides knowledge and information. An operational
manual is an example of this type.
Informal report-made up of few pages. It includes the following: introduction (purpose),
body(procedure) and conclusions and recommendations.
Definition of report
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Distinction between Technical Writing and Other types of Writing
a. Functional
b. Informative
c. Factual
d. Efficient
e. Preconceived Design
Qualities of the Report Writing
STEP 1: PLANNING
Recording Data
Chart
Picture charts
Line or bar charts
Flow charts
Library Research
Note Taking
Look for the overall view
Read and underline
Write out underlined passages in your own words
Direct Inquiry
Correspondence
STEP 3: DESIGNING
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1. Brain Storming
2. Basic Pattern
3. Outlines
4. Report Formats
Classification of Formats
Tittle Page
Letter of Transmittal
Table of contents
Summary Page
Introduction
Discussion
Conclusion
Reference Page
Appendix Page
The Conclusion and Recommendation Section
Summary
Results
Conclusion
Recommendation
Results and Conclusions
Results and Recommendations
Conclusions and Recommendations
Pointers
STEP 5: REVISING
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2. Numbers up to….
3. Round numbers…
4. When two numbers…
5. Fractions are written out…
6. All units of…
7. Figures are…
Under paging
Using units of measure and symbols
CLASSIFICATION OF REPORTS
A. Engineering
B. Administrative
C. Financial
D. Marketing
A. Operation
B. Construction
C. Proposals
V. Research Report
A. Descriptive
B. Experimental
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Reports may also be classified according to:
A. Style
1. Formal
2. Informal
B. Author or Writer
1. Inside
2. Outside
C. Audience or Reader
1. Professional
Independent (monographs)
References
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