How Field Service Management

Platforms Drive Sustainability to

Industry 4.0?
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How Field Service Management Platforms Drive Sustainability to
Industry 4.0?

Industries

August 4, 2022

7 minutes to read

Keyur Bhalavat
Author By

Businesses across various industries have come under intense

pressure in recent years to make signi몭cant strides in the social and
environmental arenas. And as the younger generation grows more
environmentally conscious, sustainability becomes essential to
Industry 4.0’s success.

Sustainability is not a novel idea, as seen in the past. Businesses have

been creating strategies to lower their carbon impact for decades.
Supply chain disruption, industrial behavior shift, and global health
catastrophe have all intensi몭ed previously established tendencies. As
a result, businesses now have the chance to investigate fresh ways to
We are happy to help.
lessen their environmental impact.
The staff well-liked the many advantages of working from home,
including less travel time, 몭exible scheduling, more time with loved
ones, and improved digitization. Collaborative technology in Field
Service Management, including video conferencing, cloud 몭le storage,
screen sharing, team chat channels, and collaborative whiteboard
tools, have quickly gained popularity, enabling teams to work together
more successfully.

The adjustment has also bene몭ted sustainability, which was a

concurrent possibility. By early April 2020, daily global CO2 emissions
had reduced by 17% compared to the mean levels of 2019, with
decreases in ground transportation accounting for just under half of
this decrease. 

According to a survey by nature.com, emissions dropped by an average

of 26% in each nation’s distinct countries at their height. Focusing on
how your organization may cut its emissions is also a wise business
move, as clients, investors, and employees are more concerned than
ever about sustainability.

Let’s now examine how Field Service Management Platforms can assist
industries in lowering their carbon footprint.

Reduce Commute Times and Wasteful

Fuel Usage
Troubleshooting trips are highly costly for businesses for both
몭nancial and environmental reasons. Remote meetings eliminate the
need for travel expenses, including 몭ights, cabs, and accommodations.
The purpose of a troubleshooting trip is usually twofold: to serve as a
learning experience and an opportunity to meet new people.

On the other hand, investing in the correct technology like Plutomen

Connect can help you cut down on business travel. You can get the
same bene몭ts as face-to-face meetings using simple, real-time
collaboration tools. Concept board has built-in video conferencing, so
switch on your camera while holding planning sessions.
An essential component of 몭eld force management software is its
ability to route and geolocate service providers. In this way, the
technician’s travel mileage and fuel consumption can be minimized by
몭nding the shortest available route.

It is possible to allocate the nearest technician to the location of

operation whenever the dispatching agent has received an emergency.
Technicians can stay on top of real-time schedule changes, saving
them time and money on unnecessary trips.

  

Carbon Footprint Reduction by using

Cloud-based Applications
As far as environmental improvements go, this is undoubtedly the
most unintentional method. By using cloud-based 몭eld service
management software in industry 4.0 technologies instead of on-
premise software, industries gain various advantages, such as
increased cross-device accessibility and user capacity while reducing
their carbon footprint.

Using on-premise infrastructure results in a substantially higher

carbon footprint than cloud services because cloud services may make
better use of downtime. Less hardware and energy consumption can
be achieved using shared cloud infrastructures rather than a separate
data center.

It’s important to remember that 몭rms are expected to go beyond

typical CSR in their efforts to combat climate change. Integrating a
sustainability-focused mindset into all aspects of the business is
essential. CSR dependency and day-to-day contribution could be
bridged by de몭ning how each person may make a difference in their
work.

  

Eliminating Paper Usage throughout

the Field Service Lifecycle
The future of 몭eld service management lies in AR-based collaboration
software like Plutomen Work몭ow that allows industries and their
frontline workers to totally eliminate the use of paper throughout the
몭eld service lifecycle.

Workers have access to a vast assortment of work-related resources,

such as processes, technical information manuals, component
diagrams, and similar materials. With hands-free instructions,
guidelines exploded view diagrams, and checklists, your frontline staff
can concentrate securely on the task at hand in dangerous conditions.

Workers may complete tasks without having to print out any

paperwork because the mobile app collects all required
documentation in one location, making it possible for technicians to
operate totally paperless while still being able to work on their own
schedule.

  

Helps to keep an Organization A몭oat

Using remote collaboration solutions like Plutomen Connect,
industries can reduce their of몭ce footprint and save money on travel,
operational costs, and equipment expenditures.

Manufacturing units can begin to reimagine the purpose of the of몭ce

and enable people to collaborate, communicate, and create value
regardless of location by putting the proper processes in place,
supported by the right technology, training, and employee
engagement.

The shift to the Internet does not come without cost. As digital
cooperation and e-commerce have evolved, data center carbon
footprints have skyrocketed. Consequently, organizations must
consider sustainability by implementing measures such as enhancing
the energy ef몭ciency of data centers.
Plutomen Connect and Work몭ow go above and beyond to make
sustainable practices an integral part of their daily operations.
Working with Plutomen has resulted in faster turnaround times and
less waste due to the reduction of the number of revision cycles and
the amount of time it takes to pass feedback from one person to the
next.

To be as ecologically friendly as possible, Plutomen streamlines the

entire collaboration process. This whole process of Field service
management for manufacturing explains how Plutomen helps save
time and resources.

Because there are no conferences or seminars, there are fewer carbon

emissions. Even if your team members don’t have to 몭y across the
world to attend a conference, they still contribute to carbon emissions.
Furthermore, the format of a single speaker addressing a large
audience can be easily recreated via the Internet. Online conferences
enable more individuals to participate at no cost and can also be
conveniently recorded for later viewing.

Just like Plutomen Connect’s ability to share HD video and 몭les in real-
time makes it possible to work together while maintaining high
accuracy and convenience. In addition, you can record and store
photographs and videos taken during service sessions in a service
ticket or knowledge base for documentation or compliance purposes.

Conclusion
Organizations need to rethink how they operate and develop a better
model for their workforce, their business, and the environment in light
of recent surveys showing that over 70 percent of workers will continue
working remotely.

Remote collaboration solutions like Plutomen can help teams work

together more ef몭ciently while lowering their environmental impact.
Interested in seeing Plutomen’s augmented reality-powered digitized
platform in action with your team? Request a free demo today.
 

FAQs

1. How is Field Service Management possible using an AR-based

platform?

Field service management is very much possible using Plutomen

Connect as frontline workers can utilise real-time data and take rapid
action to increase productivity and return on investment. Plutomen
Connect enables technicians to communicate with specialists via voice
and video channels. Hence, they can forget about precision; instead,
they can simply freeze the window while on a call and do as instructed
by their support technician to solve an issue.

2. Does a 몭eld force management software help with sustainability?

Yes, of course! A 몭eld force management software like Plutomen

Connect and Work몭ow help to go paperless and put an end to costly
몭eld trips by specialists for urgent troubleshooting. This means using
visual work instructions, digitised manuals, and cooperation with
specialists, Plutomen Work몭ow makes machine repairs easier for
front-line workers, resulting in fewer downtimes.

3. Is an AR-based remote collaboration tool a necessary addition in

industry 4.0 technologies?

Yes, an AR-based remote collaboration tool Plutomen Connect is a

must-have in industry 4.0 because You can help your remote workers
solve their problems in a short period of time by providing them with
step-by-step SOPs that outline exactly how to do so. Facilitate
inspections, remote audits, and compliance checks to ensure that all
equipment are operating ef몭ciently. Additionally, you’ll save money on
transportation costs.

4. How AR-powered Plutomen is driving sustainable transformation in

Field service management for manufacturing?

By combining present and future development issues with IIoT and IoT
smart devices, and by limiting downtime, augmented reality-enabled
Plutomen is creating a sustainable shift in industrial 몭eld service
management.

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