Problems Faced

Install Previous Version of Build when .NET Core is higher version

Install Previous Version of Build when PCS is higher version

PCS is not installing in Non English OS

Steps taken to solve
Uninstall .NET Core Runtime
Uninstall ASP.NET Shared Framework
Restart the machine

Check registry Entry at Computer\HKEY_LOCAL_MACHINE\SOFTWARE\

dotnet\Setup\InstalledVersions\x64\sharedhost
Uninstall PCS
Restart the machine
Install older Version of PCS
Microsoft Visual C++ 2015 Redistributable was not listed ( in installed
applications )
Install Microsoft Visual C++ 2015 Redistributable of that particular
language
Install PCS
Problems Faced

Oracle DB Activity doesn’t complete whereas Lookup and DB

Connection works as expected

Exit Grace Period of License Server

Sites stop on browsing CC or EC

Farm Recovery throws SQL related errors after recovery

SMTP Test fails from Farm Configuration even if ports are open

If the same SMTP account is configured in multiple servers error

mail is received that mail is not processed properly.

VM HostName changed after configuration

Unable to Publish WF

Web.config error while loading EC Site after Farm Recovery

Farm Configuration Wizard stuck while enabling IIS Features

 Configure Secured Communication on Advanced Server and EC
Site doesn’t load

Edit of Web Part if not appearing

Services not starting with errors mentioning, there is a conflict in

the reservation

SMTP Accounts
Steps taken to solve

Reason: More than 1 listener present in the Oracle Server

Stop the unused listeners
Check the tnsnames.ora file
Browse the License Manager URL
Deactivate existing licenses
Manage License Server-->Exit Grace Period and Deactivate
Licenses
Start License Server again
Activate Licenses
Manage License Server
Add this key GGZU-VT7D-3V18-G14A
Click on Apply
Check Windows Update
Update Windows
Restart the VM
Restart the Sites
CC Site-->Datasource Settings-->Edit the Datasource Details to
the current machine
AIM registration-->Change it to the current machine
Quickflow Deploy it to the current machine
Reset IIS and restart all services
Login to Gmail Account from browser
After that check for Test SMTP

Stop services at the other servers

Send Mail again
Check SWSMTPMails and SWSMTPMailFilters in Farm if there is
an entry. If there is no entry then the same account is being used
by another Farm or Server
Repair Work Tasks Installation
Perform Farm Backup and Recovery using the previously created
DB
Navigate to inetmgr from Run
Enterprise Console Site-->Authentication-->Disable ASP.NET
Authentication
Uninstall the recovered Farm
Clear Sites under IIS
Launch Farm Configuration and Enable IIS Features in normal
installation mode
Cancel Farm Installation
Perform Farm Backup and Recovery using the previously created
DB
Check Windows Update on the VM
Restart the VM after Windows Update and try again
Configure Farm on 3 machines
Install Root and Intermediate Certificates of 1 server on the other
2 servers
Check the Authentication Mode of Enterprise Console Site is
Windows
If not Set to Windows Authentication and reload the Site
Delete Certificate Name from the CDATA node from FarmDB--
>SKServer properties column

Run the below commands as Administrator from Command

Prompt and restart all services after killing from Task Manager
netsh http delete urlacl url=https://<hostname>:8856/
netsh http delete urlacl url=https://<hostname>:8855/
netsh http delete urlacl url=https://<hostname>:8770/

netsh http add urlacl url=http://<hostname>:8856/ user="NT

AUTHORITY\Network Service"
netsh http add urlacl url=http://<hostname>:8855/ user="NT
AUTHORITY\Network Service"
netsh http add urlacl url=http://<hostname>:8770/ user="NT
AUTHORITY\Network Service"
Email ID: bpmtestingsmtp@gmail.com  Password: Skelta123* 
App Password: znuztvyagvetwnvu
Email ID: testsmtprnd@gmail.com  Password: Skelta123*  App
Password: yxginvmdsxxnatma

Use App Password in Farm Configuration for SMTP Configuration

since Google has deprecated third party access through Gmail.
Problems Faced

VM cant join into Domain

VM cannot communicate to AD Server (shelbylab)

VM not returning from Windows Update

Add an extra disk to an existing VM other than C:\

German Template imageadmin password

Steps taken to solve
Check if snapshot is there
Revert to Snapshot
Remove Snapshot
Delete NIC Card
Add NIC Card again
Add into Domain
Take Snapshot in powered off state
Rename the hostname
Try adding it to domain again
If the above steps doesn’t work, Remove NIC Card
Add NIC Card again
Join into Domain
Power Off and Power on from Vcloud URL
If the above steps doesn’t work, Reset the VM from Vcloud Popout Console
Power Off the VM
Add Disk under Hardware Settings
Login to the VM
Enter compmgmt.msc under Run
Under Disk Management-->Initialize Disk
Create Simple Volume-->Click Next and Finish
Navigate to This PC and Format the new disk before usage
Cross Verify newly added disk space is displayed as New Volume
Wonderware777
Problems Faced

Connection to Archestra is not established. IDE will be shutdown

Workflow Management App in checked out state after import

Variables Window shown out of UI in IDE

IDE Tree Structure doesn’t load for all toolboxes

OMI Controls are not loading

System Platform Installer doesn’t install prerequisites of SQL

Server

IDE Creation of Galaxy fails

UEN Value is empty error is displayed during Read Write Activity

UEN Value is empty error is displayed during Read Write Activity

View WorkItem Count control in HMI

Connection to Galaxy fails

Steps taken to solve
Check if Archestra Watchdog Service is running
Stop Archestra Galaxy Repository Service
Start Archestra Galaxy Repository Service
Relaunch IDE as Administrator

If the above steps fail, Restart the machine and Then restart Galaxy Repository Service
Relaunch IDE as Administrator

Check-in Manually from the Graphics Tab

Close IDE
Merge Registry Entries for both IE10 and IE11 from Workflow folder under
programfilesx86
Relaunch IDE as Administrator
If the above steps fail, Check IE Compatibility View Settings
Change SQL User Account to Enhanced Security Mode and SQL Authentication
Restart the Machine

• IE Enhanced Security set to OFF

• Compatibility View Settings – Uncheck all checkboxes
• Internet Options
o Internet
 Custom Lever  User Authentication (Last – scroll down)  Logon  Automatic logon
on in Intranet zone  Click Ok
o Local Intranet
 Same as above
o Trusted Sites
 Same as above
 Remove EC sites from Trusted Sites
o Advance Tab
 Check  Enable Integrated Windows Authentication
• Clear IE browser cache
• Clear Chrome browser cache  Advanced Tab  Check – Password and other Sign in
data
When EC is browsed if EC is prompting for credentials then set Automatic Logon with
Current UserName and Password

Check the below in registry

HKLM:\SYSTEM\CurrentControlSet\Control\Session Manager Under
PendingFileRenameOperations Delete the GUID value that exists
HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\
Pending Delete Any GUID subkeys exist at “Services” level

After deleting the above, re run the install(without rebooting the node)
Repair the installation of IDE
If Connector, Extension, Work Tasks are already installed, repair all installations and
restart the machine
Redeploy the WGO and Check the Logger
If SQL User related error or Network User related errors are displayed, Change the
Network Access Account and SQL Access Configurator accordingly
Refer Help
https://help.aveva.com/worktasks/2020U2/#/home/usingworkiteminboxcountinintouc
h/10/11
Check Archestra Data Store service in services.msc
Start the Service and Check Connect.
If it doesn’t work Check ArchestrA Watchdog Service and restart the service