Professional Documents
Culture Documents
Guest Associate
Guest Associate
Guest Associate
E-Mail:
abbas.dubai962197@gmail.com Guest Service Agent Pull man Hotel
2018 to 2021
Whatsapp:
+971507962197 • Welcome guests and assist in checking them in, helping
move luggage and guiding guests as needed.
• Answer inquiries and provide information clearly and
efficiently.
• Answer calls, send additional services, and redirect
incoming calls for guests.
•
Skill Highlights
Led service staff with customer satisfaction rates
consistently above 90 percent.
• Checked supply and created inventory reports for
• Skill Highlights supervising service agents.
• Project management • Completed miscellaneous tasks quickly and correctly.
• Strong decision maker • Arranged shuttle schedule on a daily basis, and informed
• Complex problem solver guests of accurate times of arrival and departure.
• Creative design • Accepted mail and parcels, and organized them for guests to
pick up.
• Innovative
• Service-focused
Language Education