GSO – Global Service Organization

Technical Mail Product

Tmail Proprietary and Confidential
LightSheer DESIRE
LightSheer DUET
LightSheer Infinity
LightSheer ET
Issue Date Rev. Revision Date Technical Audit:
Tmail No.
9433 28-Nov-2017 A 28-Nov-2017 Nir Pialkov

Tmail Title
Page
1 of 3 Guidelines for Proper Direction of Particle Filter

Purpose
The purpose of this Tmail is to notify to the authorized service engineers of the correct direction of
the particle filter on the LightSheer DESIRE (all models), and Infinity, Duet and ET systems (all
models).

Activity Type Next service visit

Background
It was observed in the field on several Desire systems that the particle filter was installed in
production in the opposite (wrong) direction. Incorrect assembly of the particle filter with
accumulated dirt particles cannot be easily cleaned. If not cleaned well, this can lead to poor
coolant flow and other cooling issues. Figure 1 illustrates the particle filter installed incorrectly:

Figure 1: Water is flowing from the filter’s short end to long end
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Figure 2 illustrates dirt particles on the underside of the filter housing.

Figure 2: Particles can be seen on the inside (underneath) the metal screen

When the particle filter is installed incorrectly, it is very difficult to clean. If attempting to clean the
filter is unsuccessful, the entire particle filter must be replaced, using P/N SP-1108630.

Opening and cleaning the particle filter - see Figure 3:

Disconnect the particle filter from the coolant tubes. Open the Particle filter by twisting both sides
in opposite directions. Using air pressure or water pressure, clean both sides of the filter,
especially the metal screen, taking care to make sure that the center hole is clear and free of
particles from both sides.

Figure 3

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 GSO – Global Service Organization

Reinstall the particle filter in the correct direction, as shown in Figure 4 (for LightSheer Desire).
After installation perform flow meter tool check (refer to Tmail 9354 and PB-1175419).

Figure 4: Correct Installation on LightSheer Desire

NOTE: This issue was found only on DESIRE systems in production, however, these guidelines
can be used to check for proper particle filter direction on DUET and Infinity and LightSheer ET
systems as well. The figures below show proper installation of the particle filters on LightSheer
Duet and Infinity (water flow always from long side to short side).

Correct Filter Direction-LightSheer Duet Correct Filter Direction-LightSheer Infinity:

2 particle filters

For any questions or comments regarding this Tmail, please contact Eli Gabay.

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