Best Practices For Case Studies in Construction Engineering and Management Research

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Best Practices for Case Studies in Construction

Engineering and Management Research


Lissa Gomes Araújo 1 and Gunnar Lucko, Ph.D., A.M.ASCE 2
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Abstract: Construction engineering and management research faces a fundamental dilemma: projects are designed and built just once. Case
studies, a qualitative research method, are an appealing choice that is suited to this unique reality. But the analytical training of engineers prefers
quantitative approaches, even if statistical questions of sample size arise. If carefully designed and executed, case studies can achieve general-
izability. Yet the larger question is how to optimally plan and implement them. This paper therefore makes four contributions: First, it quantifies
the growth of case studies and assembles definitions to illuminate their nature. Second, it creates a structured framework aligned to the Scientific
Method and extracts best practices from pertinent sources. Third, it exemplifies them on successful applications in recent construction studies to
inspire future studies. Fourth, it distills them into criteria to plan or evaluate quality case studies that academics and practitioners alike can use to
efficiently deploy this powerful research method. DOI: 10.1061/(ASCE)CO.1943-7862.0002312. © 2022 American Society of Civil Engineers.

Introduction achieved quality, and when and how are such features used properly?
Because case studies originated in the social sciences as a quali-
tative technique, their use faces challenges in the construction
If we are concerned about the imprecision of case studies : : : ,
domain, whose civil engineering foundation is quantitatively ori-
we can console ourselves by noting that a man named Darwin
ented. Conducting case studies may not be trained in graduate pro-
was able to write about a study of the Galapagos Islands : : : grams, so that scholars may resort to their own interpretation and
To the best of my recollection, there are no statistics in [his] intuition. It creates inconsistency in definitions, approaches, and
book. (Simon 1991, p. 128) applications as well as in breadth and depth, and ultimately the rel-
Construction projects are the arena for a vivid array of research evance of results that are gleaned off case studies. To foster the
endeavors. Although each ultimately is unique, experience also tells quality and rigor of case study construction research, this meta-
that commonalities abound in challenges and potential solutions study will compile best practice categories, illustrate them, and
(Onder et al. 2010). Among the diverse research methods that have establish criteria to guide future users.
been used to study technical or managerial aspects of construction
projects, case studies are an opportunity for construction engineering
and management to derive and convey new insights due to their Literature Review
unique ability to bridge the divide between theoretically oriented
academicians and more practically oriented professionals. Moreover, Research Types
case studies are well suited to the nature of construction itself: each
Research—the systematic creation of new knowledge—is often di-
project entails creating a facility by employing physical means and vided into basic, i.e., solving an abstract problem without having
methods with managerial plans and controls that are subject to a a specific application in mind, versus applied, i.e., addressing a real
unique set of requirements of constraints. In other words, a project problem within its particular context. Techniques are classified as
is a case. Conversely, experiments under controlled laboratory con- quantitative or qualitative, which Agyekum-Mensah et al. (2020) con-
ditions are almost impossible. Unsurprisingly, case studies have been trasted by pointing out that the former tests theories on hard numbers
increasing among publications and should grow further in popularity. to explain a behavior in a generalizable way, whereas the latter derives
Carefully selected, prepared, and presented cases of representative or theories from rich texts to gain a meaning that is transferable. These
notable projects thus benefit a wider audience, who can draw insight- types are not mutually exclusive and can be combined.
ful parallels to delivering their own projects. Quantitative studies are descriptive, relationship-extracting, or
Yet what are features that all case studies should exhibit in their theory-building (Borrego et al. 2009), often by statistical means
planning and execution to be considered to have applied rigor and (Tran et al. 2014). Methods include randomized, controlled, or
grouped experiments, active pilot tests of a tool, or passive quasi-
1
Junior Assistant Researcher, Structural and Civil Construction Graduate experimental observation (Bernold and Lee 2010), a mixed tech-
Program, Universidade de Brasília, Campus Universitário Darcy Ribeiro, nique that overlaps with case studies. But experiments are difficult
Brasília, DF 70910-900, Brazil. Email: lissagomesaraujo@gmail.com in construction (Yi and Chan 2014) due to the size, duration, and
2
Professor and Director, Construction Engineering and Management cost of real projects that will be built only once, so that comparing
Program, Dept. of Civil Engineering, Catholic Univ. of America, Washington, treatment options may be impossible. Simulation is a versatile
DC 20064 (corresponding author). ORCID: https://orcid.org/0000-0002
quasi-experimental technique that avoids such issues, but requires
-7355-3365. Email: lucko@cua.edu
Note. This manuscript was submitted on August 31, 2021; approved on a carefully built process model within the capabilities of a general- or
March 9, 2022; published online on May 18, 2022. Discussion period open special-purpose software (AbouRizk 2010).
until October 18, 2022; separate discussions must be submitted for indivi- Qualitative data may include records (retrospective) of routine
dual papers. This paper is part of the Journal of Construction Engineering operations (Westin and Sein 2014); short- or long-term observation;
and Management, © ASCE, ISSN 0733-9364. purposeful (introspective) surveys, interviews, or expert elicitation

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J. Constr. Eng. Manage., 2022, 148(8): 04022062


(Hallowell and Gambatese 2010); holistic ethnography (Borrego • Research objective 3: illustrate variations therein by a diverse set
et al. 2009) of sociocultural aspects (Phelps and Horman 2010); of successful applications in recent construction engineering
and historical studies (Leonard and Nicholls 2013). and management studies that exemplify each best practice.
• Research objective 4: distill the best-practices framework into a
set of criteria suitable for planning or evaluating quality case
Justification and Need studies, which academics and practitioners alike can use.
As academia strives to meet evolving industry needs (Schweber For reading convenience, Objectives 2 and 3 are alternatingly
2015), research approaches need to be equally diverse to reach addressed within each item text.
practical solutions (AlSehaimi et al. 2013). It requires a thorough To achieve the first half of Objective 1, case studies in Automa-
understanding of the capabilities of potential research methods. But tion in Construction (AC) (monthly) by Elsevier, Construction
quantitative and qualitative are viewed unequally as Management and Economics (CME) (monthly) by Taylor &
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Francis, and ASCE’s Journal of Computing in Civil Engineering


engineering research seeks to identify how outcomes : : : are (JCCE) (bimonthly), Journal of Construction Engineering and
determined by reducing plausible causes to a discrete set Management (JCEM) (monthly), Journal of Management in Engi-
of : : : variables. Quantitative methods are a good fit for neering (JME) (bimonthly), Journal of Civil Engineering Educa-
deductive approaches. (Borrego et al. 2009, p. 54) tion (JCEE) (quarterly) (formerly Journal of Professional Issues in
Engineering Education and Practice), and Practice Periodical on
Engineers neither instinctively choose qualitative research, nor Structural Design and Construction (PSDC) (quarterly), comprise
prefer its inductive direction of reasoning. Misunderstanding its ef- the final data set. Database searches have been performed for all
ficacy taints it further, and “authors have pointed out the danger in journals and years, but an initial review of library databases Scien-
assuming that qualitative research is easier and less rigorous than ceDirect for AC, EBSCO Business Source Complete for CME, and
quantitative research” (Borrego et al. 2009, p. 56), which is sim- the ASCE Library has found that exporting citations from EBSCO
plistic and untrue. had a batch limit of 50 plus a publisher embargo on recent issues.
This conundrum is especially severe for case studies, the focus Because the ASCE (2019) online library cannot perform a multi-
of this paper. Specifically, Boolean search, its citations were obtained in spreadsheet format
Construction Engineering and Management (CEM) research- from journals staff. Taylor & Francis Online, EngineeringVillage
ers most often receive their graduate education in colleges of with both Inspec and Ei Compendex, and Web of Science have
engineering that focus on quantitative and experimental meth- been reviewed. It was decided to use Compendex for citation re-
ods; consequently, [they] have limited training in the case cords from both AC and CME.
study method. (Taylor et al. 2011, p. 304) A systematic analysis has been performed on records as follows:
Papers were labeled as case studies in the title, abstract, or key-
This causes two misconceptions: a perceived absence of words. Confusingly, a separate Case Study type exists besides
“statistical significance” in nonnumerical data, and an “insuffi- Technical Paper and Technical Note, which was included as a
cient precision” in seemingly informal procedures of case studies fourth field. Editorials, Forums, Discussions, Corrections, and
(Taylor et al. 2011, p. 303). Responding to these concerns, Taylor others were removed. Overall, the search string (type OR title OR
et al. (2011) collected case studies from the Journal of Construc- abstract OR keywords) containing (case study OR case studies) was
tion Engineering and Management (JCEM) and provided a check- thus applied to all journals. Data have been current to the end of
list to “meet the burden of proof” at “levels of evidence” inspired 2020. It is noted that an item that has been published online may
by court litigation. Checklist items ranged from general [seeking appear in a later print issue. The limitation is acknowledged that an
reliability and internal and external validity, as well as construct item may have escaped this mesh if was is not called case study (or
validity—that it “measures what it is supposed to measure” plural) within any of these four fields.
(Lucko and Rojas 2010b, p. 132)], to specific (sharing raw data, For the second half of Objective 1 and Objective 2, a collection
describing full analysis, and triangulating data types or sources for of 10 social science textbooks on designing and performing case
content validity), or applying a new theory to a case beyond the studies has been obtained: David (2007), Farquhar (2012), Gillham
initial data. (2000), Green (2011), Simons (2009), Swanborn (2010), Woodside
But the larger question remains: what types of case studies exist, (2010), and Yin (2004, 2012, 2014). They have been scanned into
each of which can address specific research objectives, and how portable document format for full perusal by the authors, who have
should they be designed and executed? This paper will attempt marked chapters, pages, paragraphs, or sentences with pertinent de-
to answer this question comprehensively. Its findings are hoped scriptions of case studies, their features, or specific advice on per-
to guide the planning and execution of future case studies and forming them. These initial selections have been marked with
aid their readers in evaluating their quality and rigor. colored flags that name the topic read thoroughly. Next, they have
been retyped as text (preceded by the source citation including pag-
ination). This extraction has yielded 113 single-spaced pages of
Methodology notes.
Each entry has been categorized into draft topics: fundamentals,
This paper has the goal to foster the quality and rigor of case studies purposes, definitions, differences from surveys, differences from
by elevating awareness of their efficacious applications with a examples, types, scope, data, steps, advantages, critiques, gen-
structured compendium of best practices via a metastudy: eralizability, validation, evaluation, quantitative, theory-building,
• Research objective 1: quantify the importance of case studies in analysis, report, best practices, degrees of freedom, and quotes.
construction engineering and management by tracking their Entries with citations have been resorted by these headings to guide
growth and compile definitions from pertinent sources. subsequent development of the framework. Due to overlapping
• Research objective 2: establish a structured framework guided coverage by the case study textbooks and cross-referencing among
by the tenets of the Scientific Method and extract best practices them, as well as necessary further winnowing to the most relevant
for case studies from pertinent primary sources into it. items, not all sources will be cited here. Particularly noteworthy

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concepts and insightful quotations were highlighted for possible that some criteria do not just apply to case studies, but may benefit
eventual inclusion, paying attention to any parallels or contrasts other research methods. This is unavoidable because case studies
of different sources. encompass a diverse array of methodologies, but is not necessarily
Final condensation of this material was performed in two steps, detrimental because some case studies may even overlap with other
first to derive the actual framework, and then during the actual research methods.
writing to weave earmarked preselected items into a clear yet It was briefly considered to end the paper with a new case study
comprehensive text. The authors realized early in this process that that exhibits best practices, but it was quickly realized that that this
compiling advice on designing and conducting case studies touches would exceed any reasonable page length for this paper. It is there-
all aspects of the Scientific Method. Accordingly, the framework fore acknowledged that attempts of addressing best practices for case
has been explicitly aligned by its tenets in the chronological order studies within the page length of a paper must necessarily strike a
in which they are typically encountered. The framework has been careful balance between breadth (for theoretical comprehensiveness)
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drafted by one coauthor, critiqued by the other, and refined in multi- and depth (for practical relevance). The detailed methodology de-
ple rounds to capture the richness of the previously extracted topics. scribed in the preceding paragraphs is hoped to give justice to the
Moreover, a targeted literature search has been performed for pa- vast and diverse family of methods that are case studies.
pers on case study research by social scientists to round out the
coverage of individual topics and their best practices as needed.
Objective 3 had intended to obtain all case study papers of Context
16 construction journals and conference series (that were also ear-
Although quantitative papers dominate the construction literature
marked for Objective 1) from which to select exemplary ones
(Dainty 2007), about 1/3 of papers (Agyekum-Mensah et al. 2020)
across the area to illustrate best practices, but an initial estimate
employed qualitative methods. This was evident in the case study
indicated that this would be a massive corpus to assemble, whose
area (alongside quantitative) in JCEM and submission type. ASCE
review would take many months to process. Therefore both the
(2019, pp. 2–3) defined that “[c]ase studies describe a method or
publication list as well as coverage within them were narrowed application that illustrates a new or existing principle or presents an
to just the aforementioned seven and the calendar year 2018 for innovative way to solve a problem. Ideally, results should have
the corpus, which will be augmented with papers from recent years broad implications and not be specific to only the case presented.”
in a targeted literature search if an application of a particular best They are a valuable tool in construction research because “methods
practice did not appear in 2018. Papers were downloaded in elec- used by academics in CM (namely, surveys and case studies)
tronic format, labeled with authors last names, year, and full title as mostly are used to study phenomena that already has [sic] oc-
the filename, recorded in a spreadsheet, and matched therein to curred” (Yi and Chan 2014, p. 1), because “phenomena : : : are
individual best practices. Because multiple papers may illustrate often too large or too expensive to test in : : : experimental fashion
the same best practice, a brief description of how it applies such and the number of variables : : : can be too numerous for a mean-
practice was written for each candidate paper, which were reviewed ingful quantitative analysis” (Taylor et al. 2011, p. 304).
and discussed by the authors to select two exemplars per best prac-
tice that will be presented herein.
Objective 4 was intended draw from the framework with the Growth of Case Studies
best practices and the spreadsheet of all candidate papers to com- Given that scholars “have not yet defined case study research for
pile a succinct checklist-style set of criteria, keeping its twofold CEM or assessed the practice of case study research in the disci-
goal in mind of enabling a quick evaluation of prior case studies pline,” Taylor et al. (2011, p. 304) analyzed publishing trends in the
as to their rigor, and guiding the design of future case studies to Journal of Construction Engineering and Management from 1985
achieve quality. For breadth, the set of criteria oriented itself along to 2009, which had a steady increase from initially about one to two
the aforementioned tenets of the Scientific Method. For depth, it papers per year, to about eight at the millennium, and some 17 per
was hierarchically structured in the same manner as the body sec- year from 2004 onward. To update and broaden such data on their
tions of this paper, so that users can directly refer back to the frame- increasing popularity, Fig. 1(a) shows the growth trend of papers
work and its best practice exemplars to obtain details that apply to that considered themselves case studies (data in Table S1) as a
their own case study. Criteria were phrased in the mandative sub- stacked area chart. Despite the significant annual fluctuations, per-
junctive grammatical mood as recommendations. It is acknowledged centages have all grown, even as total annual paper counts have

(a) (b)

Fig. 1. (a) Case study percentage; and (b) annual papers.

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increased in these journals, as Fig. 1(b) shows. In 2020, they ranged issues like patient privacy for nursing and cautioned that plans
from 13% (AC) to 36% (JCEE); some prior years exceeded that for a case study often must be adjusted to reality while performing
(47% in 2008). Although impressive, these statistics are seen in it. Besides overview articles (e.g., Turner and Danks 2014), books
the context of multiple ways to self-classify, which may have on how to design and perform case studies exist. Chapters by
caused the numbers to slightly overstate the number of case studies Hancock and Algozzine (2017) addressed types, literature reviews,
that a more rigorous classification would count. The next section selecting a particular method, collecting and analyzing written and
will therefore attempt such a formalization. oral data, synthesis, and validation. Their structure partially in-
spired the framework herein.
Definition of Case Studies As the foundational concept for scholarly endeavor, the Scien-
tific Method is a suitable choice to organize best practices for con-
Case studies describe a phenomenon (“to answer who, what, struction case studies. As the process for the systematic creation of
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where, when and how questions”); explain (“to answer the why new knowledge, its tenets in the typical order of being performed
question”); predict future “states, behaviors, or events that will fol- are as follows:
low within the : : : case”; or control “cognitions, attitudes, and/or 1. An initial catalyst or idea sparks the research question and its
behaviors” by specific actions (Woodside 2010, pp. 11–12). They context as the challenge.
also evaluate the efficacy of “programs, individuals, and settings” 2. A literature review surveys current knowledge and identifies
to “identify : : : strengths and weakness and : : : lead to modifica- gaps or limitations that justify the research need, often in form
tions and improvements” (Green 2011, p. 5). Overall, they seek of a hypothesis.
“deep understanding” (Woodside 2010, p. 6, emphasis in original). 3. Setting a goal as the strategic outcome and designing a meth-
Gillham (2000) reminded that actions must be explored within their odology as the research plan with tactical objectives to fulfill it,
real context. David (2007) emphasized that “the case is context, not disclosing assumptions, scope, and limitations.
content” to capture the richness of human actions over time or in 4. Collecting and preparing data for analysis or model develop-
depth across a spectrum of aspects. Case studies thus contain multi- ment for experimentation.
ple variables and sources that must be integrated carefully (Simons 5. Validation to substantiate the results.
2009). Data must cover the variability of a phenomenon (David 6. Distill the contributions to the body of knowledge.
2007), but are not samples in a statistical sense. As Radley and Aligning best practice categories to these steps reflects that the
Chamberlain (2011, p. 2) reiterated, one well-crafted case can suf- challenge and literature review steps (Steps 1 and 2) depend on the
fice because a “case study involves generalisation to theoretical topic of a study, and that many best practices are methodological.
propositions, rather than to populations.” Recording a wide range Categories were first classified under research design as (1) type;
of observations—not unlike meticulously documenting an archeo- (2) observations/sampling; (3) descriptive criteria; or under execu-
logical dig—is paramount for ultimate quality. tion as (4) data; (5) validation; and (6) generalizability. Each tenet
An often-quoted definition (Yin 2012, p. 4) of case study is “[a] informs its paired category without being exclusive, while also re-
n empirical inquiry about a contemporary phenomenon (e.g., a lating to neighboring items. For example, the challenge may inform
“case”), set within its real-world context—especially when the selecting a case study type, and the methodology guides the re-
boundaries between phenomenon and context are not clearly evi- searcher what kinds of rich observations or samples will be ob-
dent.” Said case can either be a person, a group, or a behavior tained. Fig. 2 graphs this new framework.
thereof. Regarding application in construction, Taylor et al. (2011, Having derived the framework via methodological steps as de-
p. 304) clarified that they “study phenomena in a real-life project scribed in the preceding paragraphs fulfills Objective 2. To popu-
where participants are making decisions about real issues that
late each category, a cross-validation was used. The literature on
impact such factors as time, cost, quality, and safety”. Together,
case study design was searched for a particular keyword (and var-
tracking the growth and establishing the definition of case studies
iations), and recent case studies from construction literature were
fulfills Objective 1.
reviewed for implementing said category. The authors collected
their corpus in 2019–2020 and thus focused on construction exam-
Framework of Best Practices for Case Studies ples from 2018. Items that were developed were as follows:
1. Type entailed single versus multiple cases with three purposes
The construction literature provides best-practice papers for major because “of 156 papers published in [JCEM] ( : : : ), 36 were
managerial aspects, e.g., safety (Hinze and Hallowell 2013), in- descriptive case studies, 87 were used to validate preestablished
spections (Minchin et al. 2006), prefabrication (Said 2015), rapid models or theories, and only 33 were used to develop and/or
project delivery (Austin et al. 2015), or handling the pandemic propose new models” (Taylor et al. 2011, p. 305). This paper
(Assaad and El-adaway 2021), but not usually research methods. merged it with a distinction by Merriam (1998) as categorizing
Yet a few metastudies listed trends, e.g., Bakht and El-Diraby whether the case study’s purpose was descriptive, explanative,
(2015) and Abudayyeh et al. (2004, 2006). Borrego et al. (2009) or evaluative, i.e., what happened, how/why it happened, or to
gave a primer on quantitative, qualitative, and mixed methods in what extent it happened.
engineering education. Abowitz and Toole (2010) advised on de- 2. Data lists media in which they already exist or were created,
signing mixed methods, which are among the tools to help achieve e.g., office records (in paper or electronic form); obtaining them
validity. The noteworthy 2010 JCEM special issue on research from human subjects in interviews or via surveys; making ob-
methodologies (Taylor and Jaselskis 2010) assembled over a dozen servations within their environment; or assembling or revisiting
how-to papers for qualitative and quantitative methods, which de- a case, similar to the decision-making problems that business
tailed diverse approaches like optimization, experiments, empirical case studies pose (called textbook-style herein).
studies, ethnography, charrettes, and the Delphi method, plus cross- 3. Observations/sampling covers data types. They can be represen-
cutting ones, but did not specifically address case studies. tative or extreme values; they can come from existing groups
Best practices for specific research methods exist outside con- (strata) that must be compared, at random from a larger set, at
struction, e.g., Draugalis et al. (2008) for surveys (amended in a researcher’s convenience (but fulfill validity and generalizability
Draugalis and Plaza 2009). McDonnell et al. (2000) discussed criteria), or may be created artificially, yet realistically.

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scope, or spark a qualitative study (David 2007). Case study meth-
odologies accommodate such flexibility (McDonnell et al. 2011).

Single Cases
A single case is significant because it constitutes the entire data
source. The “screening process will involve collecting sufficient
data to decide whether a case meets your pre-established criteria.”
(Yin 2012, p. 33) to achieve generalizability. It should offer varied
circumstances under which the phenomenon is observable. Ruiz
et al. (2018) employed a case study, the 1853 Contreras Pass in
Spain, in a novel manner for project-based learning in civil engi-
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neering education. To address several stated academic goals to


learn about heritage infrastructure, students were equipped with de-
tailed materials like maps and monographs to prepare them for
fieldwork, in which they inventoried its geometry, materials, and
ancillary features, and created proposal for restoration projects with
viewing areas.
A more common use of a single case in construction literature is
to analyze the cost of a project or region, as Damnjanovic et al.
(2018) did for pavement marking maintenance for one road district
in Texas. Another recent single-case study focused on integrated
design for an emergency hospital of 1,000 beds in China, which
was built in 10 days (Tan et al. 2021). Their methodology flowchart
listed 18 semistructured interviews in addition to literature analysis
and focus groups.

Multiple Cases
Exploring several cases adds the ability to draw intercase compar-
isons, emulating a controlled laboratory experiment with treatment
and control; each case is analogous to an experiment. Johannes et al.
(2021) described criteria for selecting four specific cases, two in the
Netherlands and two in Australia, typical and extremes, to evaluate
the maturing of maintenance programs. Each of them contained
multiple buildings on these university campuses. Four dozen tran-
scribed semistructured interviews were coded for analysis, and the
Fig. 2. Framework from metastudy of case study research.
findings regarding maturity were examined by experts in the valida-
tion phase. Similarly, Song et al. (2018) established criteria to select
public–private partnership construction projects in China to study
4. Descriptive criteria are the criteria or screening process by reasons for early termination and explored 23 cases through docu-
which a potential case is formally selected, a framework or pro- ment review and interviews for each, whose recordings were coded
tocol for the analysis, whether an instrument is open-ended, and and analyzed to extract 11 major influencing factors, for which coun-
rich descriptions of the phenomenon of interest and its context. terstrategies were proposed to lessen the risk of cancelation.
5. Validation employs, e.g., mixed methods and other tools to add
Descriptive
trustworthiness through checks and balances, triangulation to
Descriptive (or illustrative) case studies paint a holistic image by
confirm results from several views, and rival theories or options
“extensive documentation, artifacts, and quotes and illustrate the
among which a leading explanation emerges.
complexities of a situation” (Green 2011, p. 7), and may exemplify
6. Generalization documents the methodology (as a flowchart),
it to create new theory (Simons 2009). To explore the shared lead-
and how readers can transfer conclusions readers to new situa-
ership of a research center, Chandler (2018) obtained Institutional
tions (lessons learned), a new theory that has been derived, a
Review Board approval for her ethnographic approach as a peer of
model, or another framework that organizes the results and
the observed individuals. Three data sets, namely (1) field notes and
makes them accessible.
minutes over a year of planning meetings that prepared outreach
Cases from the 2018 corpus were identified and screened to se-
events, (2) observations at multiday summer programs orientations,
lect one or two that exemplified each category; another year was
and (3) hour-long semistructured interviews with said individuals,
used if a case then better illustrated an item.
were combined, coded, and analyzed. She found leadership to be
“ongoing and evolving” (Chandler 2018, p. 9), inseparable from
Case Study Type management, influenced by gender, and strongly reliant upon com-
munication. Mazzetto (2018) described an educational case of a
First, researchers must decide if one or multiple cases will be collaborative project to prepare architecture and industrial engi-
explored, based on the how a phenomenon under investigation neering students for future manager roles, which tracked learning
is represented therein. Yet, tailoring the research question and outcomes.
methodology to data is possible: “Field procedures will not be to-
tally controlled in a case study as with an experimental design. The Explanative
nature of case studies is naturalistic” (Green 2011, p. 37). Studying Explanative (or heuristic) case studies try to understand why a phe-
the cases gives feedback to refine the research design, adjust its nomenon is occurring (Green 2011). They must balance covering

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“‘everything’ and being too sparse.” (Yin 2012, p. 49), i.e., richness human subjects, the protocol must undergo Institutional Review
with succinctness. In “real-world settings, the explanations can be Board (IRB) approval.
quite complex and can cover an extended period of time” (Yin Ji and AbouRizk (2018) visualized their protocol for simulating
2012, p. 89). Chan et al. (2018) sought to explain how accidents pipe welding, which acquired real-time data from an industry data-
happened on a bridge megaproject in Hong Kong. They combined base, in a concept chart plus a flowchart for data processing.
qualitative and quantitative data from official reports by government El-Diraby and O’Connor (2004, p. 113) designed a methodology
agencies for falls, caught-between, struck-by, and other causes. for collecting field data, from which they drew the key lesson to “[i]
Tabulating the scenarios of nine fatalities, victim demographics, and ntertwine stepwise data collection with rigorous analysis.”
brief chronologies found drowning incidents as dominant. Preven-
Ad Hoc Case
tive recommendations were both general and specific with a caveat:
An interesting situation, which herein will be called an ad hoc case,
“Because fatality rates and accident rates measure the absence of
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is when it is selected out of curiosity before a research question or


safety, they may not be very reliable indicators to measure safety
hypothesis has been formed. In other words, the case itself drives
performance” (Chan et al. 2018, p. 11).
the topic of inquiry and its selection is by its own unique appeal,
Evaluative rather than by first establishing formal criteria. In that sense, open-
Evaluative (or comparative) case studies measure the efficacy of a ended cases are exploratory in nature. Of course, the reasoning for
program. But they must be communicated carefully because stake- selecting such a special case for a study should be provided as jus-
holders may be worried if an evaluation will have negative reper- tification. It is possible that the existence of a specific data set with
cussions. They should be informed of the intended benefits, and cost of nonconformance that one contractor had recorded may have
(given their first-hand experience) ideally also give input into re- partially inspired the study by Love et al. (2018) into quality
search design (Green 2011). The evaluation itself may assess ad- failures.
herence to objectives, aid decision making by managers, improve Event/Behavior/Phenomenon Richly Described
customer experience, and others (Green 2011). One of the most important characteristics of case studies is
To quantify the cost of design errors in paper drawings versus undoubtedly that they ought to richly describe what they seek
building information modeling (BIM) to justify investing in it, Ham to study. Different from application cases and examples, which
et al. (2018) created a methodology flowchart for a high-rise project may be introduced with a brief biography, describing the event,
case study in Korea, which illustrated each step of their approach behavior, or other phenomena is central to the informational
graphically. Xu et al. (2018) compared the cases of two cities with contents of the case study itself. Depending on the case study
different adoption of BIM. They surveyed about 50 professionals type—descriptive, explanative, or evaluative—this description
each at various regional BIM-related professional events and ex- may focus on characterizing the nature of said phenomenon, rea-
tracted via statistical testing how individual perceptions by these sons that cause it to occur, or changes therein relative to bench-
persons shape implementation of BIM. marks. Cimellaro and Domaneschi (2018) described their seismic
engineering course in such detail that other instructor could easily
adopt it. Gough et al. (2018) conveyed their case of journaling that
Descriptive Criteria enhanced the learning in a study abroad course through vivid
excerpts of actual student entries.
Criteria and Screening to Select Case
Several of the prior sections have opened the question of selecting Context/System/Environment Richly Described
cases, which is best guided by establishing formal criteria a priori. The other half of the case study description itself is the context,
For a construction project, this should include both physical and system, or environment within which the phenomenon is occurring.
managerial characteristics like its industry sector and type, geo- It provides the background that brings realism to the case study. As
graphical region and location, complexity and size, risk level, such, readers who are interested in applying the results from case
duration and budget, contractual delivery method, and others as rel- study research will turn to the context to understand how the case
evant to the case study’s topic. In other words, the criteria form the study may transfer to their own scenario with its particular circum-
justification why a particular case is explored. Describing criteria as stances. A well-documented context thus strongly contributes to
part of completely documenting a research methodology is vital for generalizability, as Marques (2018) did by describing the eco-
potential reproducibility in the knowledge generation cycle by the nomic, political, and legal environment of his case.
Scientific Method.
In some cases, they are integral to the purpose of a study, Observations/Sampling
e.g., Oo et al. (2018) invited all female domestic and international Sampling collects data from a population that cannot be captured;
students in their construction program to semistructured interviews whose size causes prohibitive time, cost, and effort; or because it
to identify factors that caused these persons to choose a career in exceeds the temporal or geographic bounds of a study. It is guided
construction. Merschbrock et al. (2018) selected hospital projects by collecting as few samples as possible, yet as many as necessary
in Norway versus Australia to study BIM-enabled collaboration. for the phenomenon of interest to adapt Ockham’s razor that typ-
ically refers to modeling. Green (2011) cited Patton (1990) to list
Protocol diverse sampling types such as extremes (or outliers), or inversely
Outlining the methodology begins at stating the research goal and homogeneous, maximum variation, typical or critical cases, strati-
developing specific objectives that will be addressed. Each objec- fication, snowball (chain) sampling, and more.
tive may require several steps or work tasks. These details of the
research design are cast into a protocol, “a mental framework, not Typical
unlike similar frameworks held by detectives investigating crimes, From the aforementioned quantitative training of engineers, it may
by journalists chasing a story, or by clinicians considered different seem surprising that samples can be deliberately selected to be typ-
diagnoses based on a patient’s symptoms” (Yin 2012, p. 14). ical (as opposed to extremes), yet note that sampling is not in a
Developing it may be an iterative process. For cases involving strictly statistical sense, but means broadly what cases and aspects

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therein will be collected. A case can be typical in a physical or ongoing sites. These are often run by regional industry partners.
managerial sense in one or more aspects, e.g., a familiar project Such personal relations can facilitate obtaining permission to
type like a residence or office building, or using a common delivery use them as a case study and aid in conducting it, e.g., if interview-
method, and so forth. In other words, it would serve as an archetype ing company staff. These factors typically favor projects that are
for a category that professionals would recognize. Presenting the within proximity to a researcher’s home institution, but should
case of a 7-floor hotel with a typical design, Zhao et al. (2018) not preclude the possibility of travel to investigate particularly
demonstrated how their concept of “construction part” can aid unusual or innovative projects. Green (2011, p. 36) cautioned “that
measuring construction productivity uniformly. there are typically no controls and they have little reliability” unless
care is taken to ensure the rigor of a convenience case, comparable
Extremes to using a single case. For example, Dika et al. (2018) deployed a
Just like typical cases are valuable, so can be extreme cases that detailed survey to minority students within their own college on
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highlight either particularly successful or unsuccessful scenarios; motivating community and cultural factors, plus a focus group with
the latter could also counteract the confirmation bias in research. a subset. A group of nine companies affiliated with an applied re-
Yin (2012, p. 49) noted that search center was tapped by Castillo et al. (2018) for a workshop,
survey, and interviews to rank performance indicators of manage-
Insights can then assume greater importance if the case being
ment practices.
studied : : : covers the following: situations not normally
accessible to social scientists (revelatory cases), instances of Artificial
exceedingly successful ventures (exemplary cases), one-of- This item is included for completeness and refers to an application
a-kind situations (unique cases), extreme conditions (extreme case or example as has been explained in the previous subsections
cases), or even ordinary conditions (typical cases). about textbook-style cases. These can either be inspired by real
projects, often with simplifications and editorial adjustments to
The aforementioned study by Johannes et al. (2021) effectively
make them suitable for being presented in a scholarly publication,
contrasted typical and extreme cases. Kosonen and Kim (2018) pre-
or they can be contrived to emphasize a phenomenon in a repre-
sented a case of planning a wastewater treatment plant for a refugee
sentative or interesting manner. If so, their artificial nature should
camp that was aided by flat communication structures, existing
be clearly disclosed. For example, France-Mensah and O’Brien
expertise, and also improvisation.
(2018, p. 8) revealed that the “models were implemented on a net-
Groups (Strata) work size of 50 flexible pavement sections, representative of a sub-
Sampling can target several categories within a continuum, set network in Texas.” McWhirter and Shealy (2018) took a historic
i.e., groupings within the data set of the case study that are similar park in Atlanta, Georgia, as the setting for fictional designs by stu-
except for a single aspect. This is different from multiple cases that dent teams who had to apply ASCE’s Envision rating system for
are compared in their entirety. Stratified samples “identify com- sustainable infrastructure.
monalities among groups such as socioeconomic or political
groups. These groups are typically too small to generalize the re- Data Type/Source
sults to a larger population but they do identify common issues that
may be useful for further testing” (Green 2011, p. 32). Brake et al. Data are the fuel to drive the research engine, especially in case
(2018) exposed cohorts of freshmen, sophomore, and junior stu- studies that may employ a wide variety of collated types and
dents to a brief design-build-test project with carefully designed sources. A factor to consider is that data vary in their coverage,
pedagogical objectives and surveyed them before and after each relevance, and reliability (Gillham 2000). Given this, recall the ad-
participation for their self-assessed attainment, compared with non- vice on providing convincing evidence (Taylor et al. 2011) and that
treatment control groups. Lin et al. (2018) considered immigrant “[t]he design that the evaluator selects depends on whether the re-
workers versus native English speaking apprentices to study safety search question(s) indicate a study that will show a trend, illustrate
training via two-dimensional (2D) and three-dimensional (3D) im- a process, convey status, or describe and analyze a program, pro-
ages that were designed to prevent falls through task analysis and cess, or procedure” (Green 2011, p. 54). Approval for using or
found the 3D ones to communicate more effectively. reusing data for the research purpose must be obtained from their
creator. Construction data may be confidential or proprietary,
Random e.g., schedule and budget details, so terms for their use must be
Perhaps the most familiar sampling from a statistical view is ran- established. Such data-sharing agreements should describe how re-
dom sampling. It gives an equal probability to any potential data sults can be disseminated. Funders like the National Science Foun-
point from the population to be included and thus facilitates the dation require a data management plan; journals require a data
generalizability of results to said population. Although case study availability statement (de la Garza 2017) on recordkeeping, access
research may select cases and data at random if many potential limitation, and storage.
choices exist that would serve the purpose of the study, it is a valid
methodology to employ purposeful random sampling (Green 2011) Paper or Electronic Files
that establishes criteria for selection, and only then applies them to Archival data (in hardcopy or softcopy) are appealing, because they
all potential cases or data to identify the ones to be used. An in- are “unobtrusive” to obtain (Green 2011). Yet they pose a challenge
teresting version of randomization is bootstrapping, i.e., random- to construction researchers, because they were created for their
ized resampling, which was used by Zhou et al. (2019) within business intent with no concern of being suitable for study. In
their safety assessment method for subway station projects. the authors’ experience, real-world data tend to be fragmented
and incongruous. Ideally the business used data naming and struc-
Convenience turing conventions and reporting templates. Even better is if they
Notwithstanding other considerations mentioned in this paper, it is placed data into a corporate knowledge base to capture lessons
acknowledged that case study research needs to be performable learned, but this appears to not be standard practice, likely due
with reasonable effort, particularly regarding its location. Many to the ongoing effort to curate data, which should be automated
construction case studies are conducted through field visits to (Eken et al. 2015).

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Existing data often require extensive preparation to become usa- industry demographics) urged to include gender, ethnicity, ability,
ble for the research purpose (Lucko and Mitchell 2010a), whose and language. Generalizability is usually limited to a geographic
steps require understanding the process by which the data are rou- region and timeframe. The population size and demographics
tinely created originally, including the ranges, frequency, and units of potential respondents must be identified, and the required
of available data, as well as any unfamiliar terminology or abbre- response rate be stated in advance. Sample quality can be im-
viations that may appear; scanning originals or extraction from proved by systematic sampling, stratification, clustering, or quo-
varied file formats or media; conversion into any new formats; tran- tas. Randomized selection is advised. The sample size needs to be
scription or optical character recognition if needed; clearly labeling sufficient; studies like Lucko and Rojas (2010b) provided recom-
and annotating each data type within the data set; perusing the data mended minimum sample sizes from a statistical view. Sending
to identify inconsistencies; filling any gaps using redundant sources reminders and offering participation-increasing incentives, e.g., a
if possible; aligning data by matching time, space, party, or other prize raffle, is recommended.
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criteria; and verifying them before starting the analysis, which may
be partially automated for known properties of quantitative data, or Field Observations
use triangulation from multiple somewhat redundant sources for Observations from construction sites differ in frequency and level
qualitative data. For a large corpus of written files, data-mining of detail by the technology to collect them, ranging from notepads
via stationary or movable cameras to advanced equipment, e.g., la-
techniques can be deployed. It is reasonable to initially assume that
ser scanners, to collect vast data sets that must be filtered (Huang
data preparation, although of course being highly dependent on the
et al. 2021) to become first information and then knowledge.
circumstances of the particular case study type, may require a com-
They vary from being objective (e.g., stopwatches) to subjective
parable time and effort as the subsequent data analysis itself.
(e.g., note-taking) and are passive (e.g., remote sensing) or active
Antillon et al. (2018) studied management approaches and
(e.g., work sampling). The protocol must consider that the IRB may
structures for life cycle design by tabulating document types of
require disclosing the observing to those persons, which may alter
three cases of public–private partnerships, which they augmented
their behavior. Date, time, location, weather, and other such ele-
with 40 transcribed and coded interviews. Comparisons were made
ments should be noted as context.
within and between cases. Wondimu et al. (2018) also used docu-
Visual observations may entail still photographs from inspection-
ments and interviews to study how infrastructure projects can be
style walkthroughs, time-lapse, or sequences from video cameras or
successful for six cases that used the new procurement method
airborne drones. Their field of view must be carefully chosen. Analo-
of competitive dialogue.
gously, for written notes the observer must be trained to record all
Interviews/Survey relevant facts. Both types require postprocessing, e.g., (audio)visual
Interview and surveys constitute research on human subjects and data are watched and coded, which may be automated with image
recognition software. Notes are transcribed to undergo a content
are subject to strict regulations [45 Code of Federal Regulations
analysis.
(CRF) 46], coordinated by the research office of each university
Simpson et al. (2018, p. 1) took their universities as the field and
by submitting the research protocol for IRB approval (or a waiver
filmed 12 groups, each of five students, with permission, in a
for exempt categories with minimal risk). The principles apply that
hands-on concrete seminar. Their observations identified “corner-
researchers must minimize potential harm to subjects, especially for
cutting, erroneous reporting, and misrepresentation of knowledge
personally identifiable sensitive data, only collect what is needed
and ability” as ethics issues. Chong et al. (2018) sampled asphalt
for the research purpose; and protect data during their existence,
paving fumes of different worker tasks at 12 sites to hopefully
e.g., by anonymizing or compartmentalizing. Subjects must pro-
spark standardized measurement as well as guidelines to reduce
vide informed consent, participate voluntarily, and be able to with-
exposure.
draw at any time.
Further considerations relate to the generalizability of findings Textbook-Style (New)
from construction interviews (in-person or call) or surveys (paper Case studies can be created specifically to illustrate or validate a
or electronic). The instrument can be designed with closed- and newly created theory or model. This use is common in construction
open-ended question types to capture the variation in the phenome- literature, but deviates from case study research by providing an
non of interest and allow cross-checking responses. Questions input to generate a testable output, rather than being the process
should cover the breadth and depth of a phenomenon, i.e., several by which the research results are generated. This should be noted
questions measure a variable, as exemplified by a comprehensive in publications and is recommended to be called application cases
survey on information technology (Davis and Songer 2009). The to distinguish them from conventional case studies. Application
instrument shall be pilot-tested for content validity, i.e., respondents cases often are textbook-style in that textbooks may feature longer
understand it within their “mental model” of reality (Woodside examples at chapter ends that integrate issues from that chapter
2010) and it “measures what it ought to.” Types include true–false; and pose several nontrivial questions. They are effective in dis-
multiple choice; list, rank, or rate options (with an even Likert scale seminating knowledge in a realistic way, similar to business novels
to avoid a centrality bias to neutral answers); a short query, or a (Goldratt 1984) and business cases (Harvard Business Review
longer prompt. Questions can study opinions, behaviors, expecta- 2021). They convey a decision-making situation as simulations in
tions, or knowledge, but must avoid hypothetical scenarios that are the reader’s mind. They differ from examples, whose context is
weak predictors. Whereas a survey collects the data, interview pro- often sparse and that often focus on correctly applying a quantita-
tocols must specify how notes or records are taken. Posing follow- tive technique, e.g., a scheduling calculation. Terminology should
up questions is desirable. reflect this.
Regarding applying the instrument, respondents must be se- An interesting application by MacRobert (2018) created a com-
lected to have relevant expertise while also representing diverse puterized assignment to teach students in a geotechnical course
views for a comprehensive case study. Capturing their qualitative about slope stability and measure their learning in three stages. Fard
and quantitative demographics (age, experience, and so on) are vital and Nasiri (2018, p. 3) presented an “illustrative case study,”
data. Kaminsky (2021) noted the importance of reporting these to i.e., small application example of refurbishing a building with
properly situate the research and (given the lopsided traditional insulation, windows, and weather barriers to gain energy savings.

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Textbook-Style (Prior) Combining quantitative and qualitative approaches in re-
It is valuable to reanalyze a previously published case with a new search design and data collection, : : : should be considered
theory or model. This may be an application case for which the whenever possible. Such mixed-methods research is more ex-
researcher offers a new approach or perspective or an example pensive than a single method approach, in terms of time,
for which a better solution of its time, cost, quality, safety, resource money, and energy, but improves the validity and reliability
use, throughput, downtime, and so on is found. A particularly of the resulting data and strengthens causal inferences by pro-
popular example in the construction context is the schedule of a viding the opportunity to observe data convergence or diver-
small bridge project with multiple productivities originally pub- gence in hypothesis testing.
lished by Selinger (1980), whose reuse count stands at well over
a dozen. Later studies added features, e.g., cost, to its original data. They clarified that a mixed method can be any combination of
An et al. (2018) reanalyzed an example with bid values from the multiple data types or analyses, e.g., triangulation, as is explained
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literature to demonstrate their method to identify unbalanced bids in the following section.
by calculating a score from their individual line items. Borrego et al. (2009) disagreed with claims that quantitative
and qualitative work are incompatible, semantically distinguished
mixed methods (quantitative and qualitative) from multimethod
Verification and Validation (several from one or the other or both), and provided examples from
engineering education studies that applied specific research de-
It has been said “there is no shortcut to making a contribution to the
signs. Nguyen et al. (2018) used mixed methods by first compil-
body of knowledge” (de la Garza 2021). This is certainly particu-
ing financial risks in public–private partnership projects from the
larly true for both verification and validation. Despite the confusing
literature, then surveying professionals in both public and private
alliteration, they differ substantially. Specifically, “verification is
roles and analyzing the responses statistically, and interviewing
concerned with ‘doing things right,’ while validation is focused
them to deepen the understanding of risks. Fuller et al. (2018) also
on ‘doing the right things’” (Lucko and Rojas 2010b, p. 128). Veri-
mixed methods, first surveying contractors and state employees
fication is done to create technically correct findings mostly based
on performance-based maintenance contracts, interviewing several,
on the researchers’ own judgement. On the other hand, validation
and analyzing them for content.
leads to practically useful findings by preparing them for accep-
tance by future users. Achieving both aspects together is called Triangulation
accreditation (Lucko and Rojas 2010b). Triangulation in surveying pinpoints a location from several
Verification efforts relate to preventing, finding, or correcting vantage points. This technique has inspired validation to confirm
errors in data themselves, their preparation (as discussed previ- findings from multiple data sources. The more they overlap as
ously), their analysis, and interpretation, or analogously—for “converging lines of evidence” (Yin 2012, p. 13), the stronger
model-building studies—testing the inputs, algorithm, and out- the case study’s result (Gillham 2000). Both multiple cases and
puts of such new model against expected behaviors. Verification mixed methods are ideal for this (Green 2011; Woodside 2010).
ensures the integrity a study from distilling raw data first into Papadonikolaki (2018, p. 6) explicitly triangulated (i.e., “support,
information and then extracting knowledge or understanding. challenge, or enrich”) insights on motivation for and implementa-
As such, it encompasses processes and procedures that the re- tion of BIM from transcribed coded interviews of participants of
searchers apply to provide an error-free deliverable. Techniques three Dutch projects with an analysis of various types of physical
can be as varied as the actual research steps, and include, e.g., re- and electronic documents.
peating critical steps (double-checking), perhaps deliberately
with a different method, using checksums for quantitative data, Rival Theories/Options
and others. It may be unexpected if a phenomenon is immediately explainable
Validation is a form of quality assurance within the research pro- with one unequivocal cause. Given the complexity of construction
cess and thus is integral step of the Scientific Method (Lucko and projects, several explanations typically arise, called rival theories in
Rojas 2010b). Although it is listed as near last in the framework of the literature. This would not indicate a lack of precision, but in-
Fig. 1, this neither delegates it to lower importance than the earlier dicate thoroughness in assessing potential factors. Yin (2014) noted
steps, nor can it only be performed near the end the timeline. In fact, that although ideally they are mutually exclusive, they often par-
validation should occur throughout all the steps of a research study. tially overlap. Evidence toward rejecting them should be collected,
It encompasses devising, documenting, and disclosing processes to akin to “rejecting the null hypothesis” in statistics (Yin 2014) to
ensure that the findings are meaningful and relevant for the research build confidence in the nonrejected theory. For example, Maemura
question (internal validity), and that others can apply them benefi- et al. (2018) contrasted two Vietnamese cases that exhibited pre-
cially toward their problems (external validity). As Simons (2009) viously identified root causes of contract conflicts, namely politi-
noted, validation builds credibility in readers’ minds about objec- cal, legal, administrative, contractual, motivational, and so on, with
tive aspects of a methodology and any subjective choices in per- three other project cases that each successfully avoided exactly one
forming it. Descriptions must be detailed in their substance, but such potential cause.
“[t]he length and density of most case studies test most readers’
patience,” so that “a generally accepted procedure is for you to de-
Generalizability
velop both a short and a long version of your case study” (Yin
2012, p. 102). The ultimately value of research is creating transferrable insights.
This rests on comprehensively describing its methodology and
Mixed Methods interpreting its findings. Following all steps in the reader’s mind
Arguing that “[c]onstruction is essentially a ‘social’ process” due to builds face validity (Lucko and Rojas 2010), i.e., believability. Cri-
its inevitable reliance on human actions and interactions in all of its terion validity is when the study is repeated and a new researcher
physical and managerial aspects, Abowitz and Toole (2010, p. 108) arrives at the same conclusion. Reproducibility is therefore a vital
embraced the use of social science tools to study it, especially characteristic of quality research, including case studies. General-
mixed methods: izability rest on all categories in the framework of Fig. 1. It is the

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ability to apply results to explain or predict a new scenario. Input–Process–Output Model
Whereas statistics fine-tunes model parameters by “distilling data If the data within the case allow, it may be possible to derive an
into coefficients,” case studies identify constellations that tend to input–process–output model that formally links causes and effects
have certain consequences (David 2007). Such absence of metrics and quantifies to what degree the former determine the latter. Such
like probabilities, confidence, and prediction intervals, among deliverable can become a system dynamics model, for example,
others, is not a lack of reliability. Any statistical forecast is just that, like how Taylor and Ford (2008) derived from the case of a nuclear
a precise expectation of an uncertain outcome, after condensing its power plant construction project and then simulated, finding a tip-
natural variability into mean and variance. It requires detailed in- ping point. In another example, Charkhakan and Heravi (2018)
puts to work. Its realization can fall anywhere inside or even outside created and tested a model to calculate new detectability and track-
an expected range. Case studies avoid this “illusion of precision” by ability indices to assess how manageable scenarios of interrelated
keeping results at the level of the observations (David 2007). Case risks are.
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study research can certainly be theory-building (Simons 2009) with


“generalisation to theoretical propositions, rather than to popula- Other Framework
tions” (Radley and Chamberlain 2011, p. 2), as Yin (2012, p. 18) Analyzing a case can employ a framework (Green 2011, p. 69),
clarified: e.g., “a chronology, key events, various settings, people, processes,
and issues” or a degrees of freedom analysis, a “‘pattern-matching’
The first step involves a conceptual claim whereby investiga- between theoretical propositions and observations in a set of data”
tors show how their study’s findings have informed the rela- (Woodside 2010, p. 242). Another way is systems dynamics mod-
tionships among a particular set of concepts, theoretical eling to structure how causal influences interact and whether they
constructs, or sequence of events. The second step involves amplify or dampen an element. Kalhor and Valentin (2018) pro-
applying the same theoretical propositions to implicate other posed a framework for integer programming of vulnerability and
situations, outside the completed case study. property metrics to minimize the cost of wildfire-proofing residen-
ces, which they demonstrated on data from 19 neighborhoods in
New Mexico.
Methodology Flowchart The comprehensive illustration of best practices with real stud-
Ideally, researchers capture their methodology in an accessible for- ies has fulfilled Objective 3.
mat as a flowchart or list of steps. This research algorithm should
cover at least data collection and analysis, as Sepasgozar et al.
(2018) exemplified in their case study of construction technology Planning and Evaluation Criteria
implementation from client and vendor perspectives. Going further,
Wang et al.’s (2018) case study of earthwork compaction quality Case study research “helps managers and practitioners make sense
measurement showed snapshots of computer analysis in their flow- of real world problems” (Turner and Danks 2014, p. 24). This sec-
chart, with details of data integration (preparation and calculations) tion will address the last part of the research question, how should
explained in a more technical flowchart. case studies be designed and executed, by distilling general plan-
ning and evaluation criteria. Borrego et al. (2009) listed general
Key Lessons notions as validity, generalizability, reliability, and objectivity as
A straightforward outcome of case study research can be deriving criteria for quantitative studies; and credibility, transferability,
lessons learned, often within a dedicated section toward the end dependability, and reflexivity for qualitative studies. For mixed
of a publication, and in a descriptive yet succinct writing style methods, they listed (1) mixed data collection, analysis, or interpre-
to allow readers to easily grasp and apply said lesson to their tation; (2) consistency in designing and performing; (3) basing the
projects, e.g., Marques (2018), after describing a legal dispute design on authoritative references, justifying the approach, and
case of a public–private partnership, drew lessons in a separate showing it graphically; and (4) acknowledging and addressing
section. challenges of mixed methods. Reviewing mixed construction stud-
ies, Abowitz and Toole (2010) reminded of careful research design
New Theory with early stakeholders involvement, defining constructs to be
Beyond lessons learned, discoveries may be cast into new theory. measurable, operationalizing empirical measures to be reliable,
Here, Yin (2018) distinguished factor, explanatory (asking how and extracting potential causal relationships, and applying statistical
why), knowledge-driven, problem-solving, and social-interaction techniques mindfully. They felt that the typical paper length may
theory. “Analytical induction : : : formulates a theory about a sit- limit the richness of case descriptions and thus hamper their gen-
uation or phenomenon and then examines the data for a fit between eralizability. Providing supplements, e.g., transcripts or surveys in
the theory and the actual data. ( : : : ) Grounded theory involves con- appendices, was advised.
stantly comparing themes within the data from interviews, obser- Woodside (2010) discussed generality, accuracy, and complex-
vations, narrative data, note-taking, and informal conversations” ity, advising to “[c]ollect multiple instances of process data,”
(Green 2011, p. 78) by interacting with data (Tie et al. 2019). “degree of freedom : : : tests to generalize single case data to
Eisenhardt and Graebner (2007) listed challenges in theory- theory,” reinterviewing “during and after observing the process,”
building as single cases, providing rich evidence, building theory triangulation, and employing systems dynamics to model com-
(not just sense-making) from interviews, and stating its proposi- plex processes (Woodside 2010, p. 38). Green (2011) structured
tions explicitly, e.g., as a diagram. As Woodside (2010, p. 22) advice into anticipation, visit, observation, conceptualizing, anal-
noted, “it is impossible for a theory of social behavior to be simul- ysis, validation, and audience participation.
taneously general, accurate, and simple.” Even better is to first build Combining the framework, its exemplification and the afore-
theory and then test it on reserved data or cases for such validation mentioned recommendations are now distilled into a Table 1
(Jaspers 2007). An interesting outcome of a study on resolving with planning and evaluation criteria that any case study should
financial conflicts (Jang et al. 2018) was casting the approach into exhibit.
a game theory model with bargaining, ratification, and decision- Although it would exceed the page length to review all of the
making steps. previously cited exemplars vis-à-vis these criteria, most of these

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Table 1. Planning and evaluation criteria for quality case studies
Item Criteria Referencesa
1. Research goal Goal stated based on problem statement Chong et al. (2018)
Research question or hypothesis stated Davis and Songer (2009)
Methodology completely disclosed Kosonen and Kim (2018)
Objectives formally established Brake et al. (2018)
2. Literature review Case study topic covered to capture state-of-knowledge Taylor et al. (2011)
Relevant case study design and execution considerations El-Diraby and O’Connor (2004)
3. Methodology Described in sufficient detail to be replicable Ji and AbouRizk (2018)
Provide key materials (e.g., protocol, field notes, interview transcripts, survey Davis (2004)
responses, analyses, and so on) in appendices
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3.1 Type Justification for using single or multiple case studies Merschbrock et al. (2018)
States descriptive, explanatory, or evaluative purpose Chan et al. (2018)
3.2 Criteria Select cases via (at least implicit) criteria from multiple options or disclose if Johannes et al. (2021)
specific available case sparked its ad hoc study
3.3. Description Phenomenon of interest and its context (system) richly described Marques (2018)
Immersive style (different from small application example) Ruiz et al. (2018)
4. Observations/sampling Disclose if typical/extreme; stratified/random, representative or convenience Lin et al. (2018)
sample, or artificial date (or application example)
5. Data Specify if data are existing (e.g., paper or electronic files), created (interviews, Antillon et al. (2018)
surveys), or collected in the field (new observations)
5.1 Process Methodology addresses data creating, collecting, preparing Wang et al. (2018)
Describes steps taken to insure integrity of data set Zhao et al. (2018)
5.2 Instrument Open-ended data collection to capture diversity of phenomenon Chandler 2018
6. Analysis Explained from data origin to conclusions Nguyen et al. (2018)
Ideally visualized or flowcharted for clarity Tan et al. (2021)
6.1 Verification Explain data verification via error avoidance and correction Lucko and Mitchell (2010)
6.2 Validation Share how internal, face, or criterion validity (replicability) achieved Lucko and Rojas (2010)
6.3 Method State if method is quantitative, qualitative, or mixed Borrego et al. (2009)
6.4 Comparisons Strengthen findings by deriving from multiple observations/data types, Papadonikolaki (2018)
triangulating, cross-validating on extra data, or considering rival options
7. Generalization Cast findings into transferable insight by extracting key lessons, formulating Kalhor and Valentin (2018)
testable theory, describing input–process–output model, or creating formal
framework to apply to new scenarios
a
Nonexclusive selection, others case studies cited in this paper may also demonstrate an item.

case studies indeed address many of these criteria, in addition to Data Availability Statement
exhibiting the best practice under which they have been presented
in a particularly inspiring way. Having derived a succinct checklist All data, models, and code generated or used during the study
that balances breadth and depth has fulfilled Objective 4. appear in the published article.

Contributions to the Body of Knowledge Acknowledgments

This paper has made four contributions to the body of knowledge: The coauthors gratefully acknowledge the invaluable contributions
It has traced the impressive growth of case studies in the last 4 dec- of Dr. Jessica A. Kaminsky at University of Washington regarding
ades. It has compiled best practices from literature on research developing the literature, methodology, and analysis, as well as
design, especially the social sciences, where this research method Ms. Julie M. Cook, Engineering Librarian, University of Washington,
is prevalent. They have been organized along the tenets of the and Ms. Xi Van Fleet, Senior Manager of Information Services,
Scientific Method. Moreover, it has demonstrated how such best ASCE, for their generous and patient assistance.
practices were applied successfully in a diverse set of recent con-
struction case studies to inform and inspire future research de-
signs. Finally, it has extracted all information into criteria that Supplemental Materials
users can use to plan a new case study to ensure its rigor or assess
an existing one. Table S1 is available online in the ASCE Library (www.ascelibrary
Case studies are ideally suited to the nature of construction proj- .org).
ects themselves. It is hoped that the contributions in this paper dis-
pel myths (Flyvbjerg 2006) and invigorate case studies to tackle
real-world construction problems with innovative and thought- References
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