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1. A Group of 8 people (It can be less but cant be more) Group 2 and 3 submit on July 21th ; in the lecture room only. 3. Group 1 and 5 submit on July 23th lecture room only. 4. The late report cannot be accepted.

1. A local university is considering changes to its class structure in an effort to increase professor productivity. The old schedule had each professor teaching 5 classes per week, with each class meeting an hour per day on Monday, Wednesday, and Friday. Each class contained 20 students. The new schedule has each professor teaching only 3 classes, but each class meets daily for an hour. New classes contain 50 students. a. Calculate the labor productivity for the initial situation (students/hour). b. Calculate the labor productivity for the schedule change (students/hour). c. Suppose that each teacher also is required to have 2 hours of Office Hours each day he/she taught class. Is the schedule change a productivity increase? 2. Susan has a part-time "cottage industry" producing seasonal plywood yard ornaments for resale at local craft fairs and bazaars. She currently works 8 hours per day to produce 16 ornaments. a. What is her productivity? b. She thinks that by redesigning the ornaments and switching from use of a wood glue to a hot-glue gun she can increase her total production to 20 ornaments per day. What is her new productivity? c. What is her percentage increase in productivity? 3. How do services differ from goods? Identify five ways. 4. What are the three phases of a project? Describe each in a sentence or two. 5. Identify the responsibilities of project managers. 6. Define slack and critical path analysis? 7. Identify, in order, the six steps basic to both PERT and CPM. 8. A network consists of the activities in the following list. Times are given in weeks. Activity Preceding Time A -8 B -3 C A 7 D A, B 3 E C 4 a. Draw the network diagram. b. Calculate the ES, EF, LS, LF, and Slack for each activity. c. What is project completion time?

9. Describe the three forecasting time horizons and their use. 10. The last four weekly values of sales were 80, 100, 105, and 90 units. The last four forecasts (for the same four weeks) were 60, 80, 95, and 75 units. Calculate MAD, MSE, and MAPE for these four weeks.

Sales 80 100 105 90

Forecast 60 80 95 75

Error 20 20 10 15

Error squared 400 400 100 225

Pct. error .25 .20 .095 .167

11. A management analyst is using exponential smoothing to predict merchandise returns at an upscale branch of a department store chain. Given an actual number of returns of 154 items in the most recent period completed, a forecast of 172 items for that period, and a smoothing constant of 0.3, what is the forecast for the next period? How would the forecast be changed if the smoothing constant were 0.6? 8. JDI, Inc. is trying to decide whether to make-or-buy a part (#J-45FPT). Purchasing the part would cost them $1.50 each. If they design and produce it themselves, it will result in a per unit cost of $0.75. However, the design investment would be $50,000. Further, they realize that for this type of part, there is a 30% chance that the part will need to be redesigned at an additional cost of $50,000. Regardless of whether they make-or-buy the part, JDI will need 100,000 of these parts. Using decision trees analysis and EMV, what should JDI do? Show the decision tree. 9. A farmers' cooperative association plans to build a new sugar mill in Southwestern Louisiana. The primary objective of the mill is to provide the farmers with a place to take their crop for processing that will reduce their transportation costs. The members of the co-op believe that the center-of-gravity method is appropriate for this objective. While there are over 200 sugar cane farms in the region, they are tightly clustered around six villages. Using the data below, use the center-of-gravity method to calculate the coordinates of the best location for this mill. On the grid below, plot the location of the six farm clusters and the calculated mill location. All mileage references use the city of Lake Charles as (0,0). Village Arceneaux Boudreaux Cancienne Darbonne Evangeline Fontenot Miles East of Miles North of Sugar Cane Lake Charles Lake Charles tonnage 90 10 240,000 140 60 320,000 20 70 450,000 50 20 120,000 100 80 60,000 10 120 140,000

10. Identify the seven fundamental layout strategies. Describe the use of each one very briefly. 11. What is Thailand Productivity Institute ? Describe their history, roles and policy and what are they doing to improve the productivity in Thailand?