Prateek Kurkanji: Work Force Management/Operations

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Prateek Kurkanji

Management professional with 3 years of post-MBA experience across risk, ops, and digital marketing analytics projects for
major US-based clients and 1 year of program mgmt. with Amazon. Key Skills: Program mgmt., SQL, Python, Tableau, Excel

EDUCATIONAL BACKGROUND
MBA Indian Institute of Management Ahmedabad 2018
MiM ESCP Europe, Paris Campus (Finance specialization) 2018
B. Tech, Civil Engineering Indian Institute of Technology Bombay 2016

WORK EXPERIENCE
PROGRAM MANAGER II |AMAZON 2021
BEST L5, AVOC ANNUAL PEAK – DEC ’21 | THE CHAMPION L5 AWARD – JAN ’22
WFM and Capacity planning for multiple ML training intitatives across Amazon worldwide
AMAZON VISION ▪ Handling a team of 13; Consistently high manager satisfaction ratings 4.8/5 (13% higher than benchmark)
OPERATIONS CENTER ▪ Handling 5+ high impact programs such as social distancing, autonomous delivery etc. with over 600 HC
(GLOBAL ▪ Successfully revamped SOP and executed shift rotation for ~4,000 HCs while adhering to SLA in Q1
CAPACITY & WFM) ▪ Introduced weekly viz. of availed/cancelled NPTs to alleviate attrition; revamped processing to drive 100% SLA
▪ Defined the short-term supply planning SOP by streamlining the flow amongst ~10+ POCs across 3 teams
PROJECT MANAGER | EXL ANALYTICS 2018
EMPLOYEE OF THE QUARTER AWARD - Q3 ‘19 | MASTERMIND AWARD (EXCELLENCE IN INNOVATION) - Q4 ‘18
Managed project delivery & client communications; Led a team of three analysts
US BANKING
Work Force Management/Operations:
VERTICAL ▪ Streamlined the workforce management and planning through a synchronized & automated excel model
▪ Created automated scenario testing and comparison capabilities to evaluate the impact of changing inputs
(RISK & OPS ▪ Built a BI Tool to evaluate and track demand forecast accuracy, KPIs for divisions, and variance tracking
ANALYTICS) Credit Risk:
CLIENT: A LEADING US ▪ Designed & developed a tool to monitor economic recovery across US post COVID using novel indicators
FINTECH COMPANY IN ▪ Developed borrower credit verification strategies, testing and performance tracking, forecasting key metrics
P2P LENDING
▪ Identification of opportunity areas (>$ 20 MM/month) in borrower profiles to improve loan conversion rates
▪ Developed linear regression-based forecasting model to estimate post-verification issuances on actual listed loans
Managed project delivery and client communication; Led a Digital Marketing (DM) analytics team of three analysts
Impact:
▪ Introduced new project management techniques leading to savings of approximately 12.5 man-hours/week
▪ Led automation of all existing BAU deliverables and QCs using Python reducing at least 15 man-hours/week
RETAIL & MEDIA
▪ Presented at EXL’s divisional Knowledge Sharing Session - product demos for client pitches, advanced DM
VERTICAL
▪ Frequent client commendations, 3 major deliverables featured in top 7 frequently used analytical tools
(DIGITAL MARKETING Key Projects:
ANALYTICS) Simultaneously managed and delivered multiple Digital Marketing Analytics projects over a 12-month engagement
▪ Advertising dashboard to measure & compare Ad performance within/across multiple platforms and metrics
CLIENT: A LEADING US ▪ Aligned and integrated campaign data from over 6 major digital platforms – Google, FB/IG, Oath, etc.
BASED LUXURY FASHION ▪ Prompt access to real-time trends and complete ETL automation leading to est. $200,000 in savings
RETAILER
▪ Affiliate performance dashboard to track critical KPIs – sales, clicks, commissions for all individual publishers
▪ Identified a need gap and pitched a project, most utilized tool till date for the affiliate marketing team
▪ Single handed E2E project execution –Requirement Gathering, Pitching, Building, Buy-in & Final delivery
▪ Marketing performance analysis & trackers, forecasting tools based on 2 attribution methods (7DBLC, MTA)
Tools: SQL, Hadoop/Hive, AWS Redshift/Athena, Google Analytics, Google Data Studio, Mixpanel, Asana, Excel, Funnel.io

INTERNSHIPS
INTERNATIONAL BUSINESS MACHINES (IBM) INDIA PVT. LTD.| ENTERPRISE SOFTWARE SALES |APRIL-JUNE 2017
▪ Analyzed financial data for 20+ $1 MM+ deals to identify product-revenue mix across 6 Business Units (BU) for 8 quarters
▪ Employed Balanced Scorecard, Strategy Map to identify opportunity area, suggest KPIs and presented soln. roadmap to leadership

PROJECTS
EFFECTS OF SHAREHOLDING PATTERN ON STRENGTH OF BUYBACK SIGNALS | MASTER THESIS IN FINANCE | ESCP EUROPE 2018
SUPERVISOR – PROF. MICHAEL TROEGE, HOD FINANCE
▪ Hypothesized & evaluated a novel research topic linking shareholding pattern to buyback announcement’s market reaction
▪ Conducted an empirical investigation of over 250 US Stocks utilizing data sourced from Bloomberg and WRDS
▪ Used event study and difference of means test to establish the presence of excess abnormal returns at a 90% confidence level
INTERSECTION DESIGN | CORE PROJECT | IIT BOMBAY | INTL. PRESENTATION AT 93RD ANNUAL TRB CONFERENCE, WASHINGTON DC 2013
▪ Designed 2 intersections (with & without through-traffic movements); analyzed performance using VISSIM (simulation SW)
▪ Achieved 25-40% reduction in delay times; 66% shorter queue lengths and 1.5x increase in traffic handling capacity

INTERESTS: Poker PLO & Hold ’em|French|Philosophy|Art|Algorithmic Trading|Badminton|Pool


Phone: +91 7738990849 Email ID: prateekkurkanji@gmail.com Gurgaon, Haryana

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