INSTRUCTIONAL DESIGN PROJECT: Managing Risk & Escalation Presentation

Outline
LTDE 6300 | Learning, Technology, and Design Capstone Course

Basic Project Information Recap

Please add information from your previously submitted Instructional Design Project Template,
including any modifications that have been made since this information was initially provided.

Project Title Admissions Onboarding

Topic (and Subject Area, if Admissions Training

applicable) (5 points)

Organization Involved (5 points) Houston Baptist University

Stakeholders (including project Christy Hughes

supervisors/collaborators) (5 points)

Intended Audience (5 points) Admissions Counselors

Timeframe (5 points) 7 weeks

Detailed Purpose of the Project

Please describe the intended purpose of the project, in correlation with your communication with
stakeholders. This purpose statement should constitute a paragraph of at least three sentences
describing the “Why” behind this endeavor.

Detailed Purpose of the Project (30 The purpose of this is to train admissions counselors to
points) be able to accurately give information. Building
confidence in new and current agents. Being able to
articulate information to agents and students.

Detailed Overarching Goals

Please describe the overarching goals of the project, in correlation with your communication
with stakeholders. You should include at least five detailed goals, written in complete sentences.

Detailed Overarching Goals (20 Goal 1 (5 points): Goal to create program knowledge
points total) quizzes.

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 Goal 2 (5 points): Goal to be able to create step by step
training from start to finish.

Goal 3 (5 points): Goal creating a break down of policy

and procedures.

Goal 4 (5 points): Goal to help agents understand degree

plans.

Goal 5 (5 points): Goal understanding program formats.

Project Milestones
Please describe any particular milestones you will be working towards. You should include at
least five detailed milestones, written in complete sentences. Please also include the anticipated
date of completion.

Milestone Item (5 points): Creating quizzes for first 5 graduate Date:7/24/2022

programs.

Milestone Item (5 points): Creating quizzes for next 5 graduate Date: 7/31/2022
programs.

Milestone Item (5 points): Creating material to understand Date:8/7/2022

program formats.

Milestone Item (5 points): Plan videos to talk through program Date:8/14/2022

progressions.

Milestone Item (5 points): Creating documents to understand Date: 8/26/2022

policy and procedures.

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Overarching objectives and project milestones

Project Strengths  This project will help with strengthening knowledge

for admissions counselors.

 Future counselors will be able to be to use this

knowledge whether they are new to this field or have

worked in Higher Education for years.

 Building more confidence in admissions counselors.

Project Weakness  The length of the training may differ depending on

the learning process of the individual admissions

counselor.

 Important to make sure that information is up to date

and relevant to the process, if it is not this can cause

issues for the admissions counselor.

 Turnover of employees can be an issue.

Anticipated Opportunities  This could be an opportunity for future growth for

admissions counselors as they learn different ways to

use the information that they have gathered. Upward

mobility.

 Admissions counselors can be able to learn areas such

as consulting to advising, being able to be more

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 versatile to the students that they help.

 If admissions counselors have an understanding of

other departments this will help counselors to be able

to navigate conversations much more effectively by

knowing policies and procedures.

Anticipated Threats  Time would be the biggest issue. Making sure that

counselors are learning in a timely manner, can be

hampered with vacations and sick days. Basically,

unforeseen circumstances that can happen during

holiday periods.

 Not having training ready in time for new agent due

to unexpected circumstances.

 New programs and polices happening in between

creation of training.

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