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ECM - No Communication Troubleshooting Tree
ECM - No Communication Troubleshooting Tree
Shop Talk:
Three basic principles were used to define and sequence the troubleshooting steps that are listed in this tree.
• Verify high level system operation prior to troubleshooting individual components of the system. The purpose of this
is to learn from the behavior of the system in order to direct the next steps for troubleshooting.
• Use the bench top harness to separate the ECM from the vehicle so the ECM can be isolated from vehicle issues
that could be causing no communication.
• Use a second vehicle or a second ECM to isolate high level system issues before troubleshooting individual
components of the system.
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
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TROUBLESHOOTING SUMMARY
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
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File: 00-ttecm Page 3 of 20
STEP 5A: Bench setup previously used for In Step 3 checks, bench setup
troubleshooting check. used to successfully
communicate with the ECM?
STEP 5B: Second vehicle availability Second vehicle available to
check for electronic tool. connect to the electronic tool?
STEP 5C: Initial electronic tool Second ECM communicates
functionality check. using electronic tool?
STEP 6: Data link adapter power check
STEP 6A: Data link adapter determination Is the serial port being used to
check. communicate with the electronic
service tool?
STEP 6B: Check data link adapter power. Data link adapter power light
on?
STEP 6C: Determine if communication is Communication being attempted
being attempted at original at the OEM data link dash
equipment manufacturer (OEM) connector?
dash connector.
STEP 6D: OEM data link dash connector Voltage equal to or greater than
voltage check. 9 VDC?
STEP 6E: Check voltage at data link Voltage equal to or greater than
adapter auxiliary power supply. 9 VDC?
STEP 6F: Check voltage at vehicle battery. Voltage equal or greater than 11
VDC?
STEP 6G: Computer serial port voltage Minimum of 5 VDC available?
check.
STEP 7: Data link circuit check
STEP 7A: Check J1939 or J1587 circuits. Circuit check OK?
STEP 8: Initial electronic tool check
STEP 8A: Second vehicle availability Second vehicle available to
check for electronic tool. connect to the electronic tool?
STEP 8B: Initial electronic tool Second ECM communicates
functionality check. using the electronic tool?
STEP 9: Detailed electronic tool check
STEP 9A: Troubleshoot electronic tool Electronic tool hardware check
hardware. OK?
STEP 10: Serial cable and computer check
STEP 10A: Troubleshoot serial cable and Serial cable and computer check
computer. OK?
STEP 11: ROM boot ECM
STEP 11A: ROM boot tool availability ROM boot tool available?
check.
STEP 11B: ROM boot ECM. ECM communicates?
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
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TROUBLESHOOTING STEP
Check for electronic service tool error code 5023. Electronic service tool error code 5023 2A
• Use the electronic service tool to read the present?
error codes. YES
STEP 1B: Electronic service tool error code 5080 or 5081 check.
Condition:
• Connect the electronic service tool.
• Turn keyswitch ON.
Check for electronic service tool error code 5080 Electronic service tool error code 5080 or Repair
or 5081. 5081 present? complete.
• Use the electronic service tool to read the YES
error codes.
Repair:
Perform the ECM calibration download.
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
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STEP 1C: Electronic service tool other error code checks.
Condition:
• Connect the electronic service tool.
• Turn keyswitch ON.
Are any electronic service tool error codes Electronic service tool error codes present Repair
present other than 5023, 5080, or 5081? other than 5023, 5080, or 5081? complete.
• Use the electronic service tool to read the YES
error codes.
Repair:
See the electronic service tool manual for
troubleshooting guidelines.
Does the electronic service tool indicate the ECM Electronic service tool indicates the ECM is Repair
is password protected? password protected? complete.
• Use the electronic service tool. YES
Repair:
Enter correct password
If password is unavailable, contact customer
to request password information. If customer
can not supply password information, see
the electronic service tool manual for
password removal information. Normal
warranty guidelines will apply if ECM
password removal is required.
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
All Rights Reserved. Last Modified: 06-May-2021
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STEP 2: Initial data link adapter and electronic service tool check
STEP 2A: Initial data link adapter check.
Condition:
• Connect data link adapter to OEM data link connector in vehicle.
• Do not connect the electronic service tool computer.
• Continue to Step 2B, if connected to the 3 pin engine data link connector. The communication lights will not
blink.
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
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Engine starts? 4A
NO
Attempt to comunicate with the ECM using ECM communicates using bench setup? 3B-1
bench setup. YES
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
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STEP 3B-1: Engine start check.
Condition:
• None
STEP 3C: Second vehicle or second ECM availability check for bench setup.
Condition:
• Check for second vehicle or second ECM available for testing.
Verify if a second vehicle or second ECM is Second vehicle or second ECM available to 3D
available to connect to the bench setup. connect to the bench setup?
YES
Attempt to communicate with the ECM on the Second ECM communicates using bench 11A
second vehicle or a spare ECM using bench setup?
setup. YES
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
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STEP 3E: Troubleshoot bench setup hardware.
Condition:
• None
Try to communicate with the bench setup using a Bench setup communicates with the second 3B
replacement data link. ECM using a replacement data link adapter?
YES
Repair:
Use replacement data link adapter.
Determine if the engine is equipped with a fuel Engine equipped with a fuel shutoff valve? 4A-1
shutoff valve YES
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
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STEP 4A-1: Check fuel shutoff valve voltage.
Condition:
• Turn keyswitch ON.
Measure the voltage from the fuel shutoff valve Fuel shutoff valve voltage within 1 VDC of 5A
post to engine block ground. vehicle system voltage?
There are 12 and 24 volt systems. The fuel YES
shutoff valve voltage needs to be within 1 VDC of
the vehicle system voltage. Fuel shutoff valve voltage within 1 VDC of 4B
vehicle system voltage?
NO
Measure the voltage across the two pins of the Coolant temperature signal voltage greater 5A
coolant temperature sensor on the wiring than 4.5 VDC?
harness connector. YES
Use the wiring diagram or circuit diagram for
connector pin identification. Coolant temperature signal voltage greater 4B
than 4.5 VDC?
NO
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
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STEP 4B: ECM keyswitch voltage check.
Condition:
• Turn keyswitch OFF.
• Disconnect the wiring harness connector that contains the keyswitch signal from the ECM.
• Turn the keyswitch ON.
Measure the voltage from the keyswitch input Keyswitch voltage within 1 VDC or vehicle 4C
SIGNAL wire of the wiring harness to engine system voltage?
block ground. YES
Reference the wiring diagram or circuit diagram
for connector pin identification. Keyswitch voltage within 1 VDC or vehicle Repair
system voltage? complete.
NO
Repair:
Repair or replace the wiring harness that
contains the keyswitch signal, repair or
replace the keyswitch, or check the battery
connection. Reference Procedure 019-064
(Key Switch Power Supply Circuit) in Section
19 in the appropriate troubleshooting and
repair manual.
See the Engine Performance
Troubleshooting Tree in the appropriate
troubleshooting and repair manual, if the no
start condition is still present.
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
All Rights Reserved. Last Modified: 06-May-2021
File: 00-ttecm Page 12 of 20
STEP 4C: Check the ECM power and ground.
Condition:
• Turn keyswitch OFF
• Disconnect from the ECM the wiring harness connector that contains the ECM battery SUPPLY (-) and SUPPLY
(+) wiring.
Measure the voltage from each ECM battery ECM battery supply voltage equal to the Repair
SUPPLY (+) pin to all battery SUPPLY (-) pins in battery voltage? complete.
the wiring harness connector. YES
Use the wiring diagram or circuit diagram for Repair:
connector pin identification.
Call for authorization.
Replace the ECM. Reference Procedure
019-031 (Engine Control Module) in Section
19 in the appropriate troubleshooting and
repair manual.
In Step 3 checks, was bench setup used to In Step 3 checks, bench setup used to 6A
successfully communicate with the ECM? successfully communicate with the ECM?
YES
Repair:
ECM is OK. Repair complete if
communication is not required through OEM
data link connector or harness.
If communication is required through the
OEM data link connector or harness continue
to Step 6A.
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
All Rights Reserved. Last Modified: 06-May-2021
File: 00-ttecm Page 13 of 20
STEP 5B: Second vehicle availability check for electronic tool.
Condition:
• Verify second vehicle available for testing
Verify a second vehicle is available to connect to Second vehicle available to connect to the 5C
the electronic tool. electronic tool?
YES
Attempt to communicate with the ECM on the Second ECM communicates using electronic 6A
second vehicle using the same electronic tool tool?
hardware used on the problem vehicle. YES
Determine if an Inline I data link adapter is being Is the serial port being used to communicate 6G
used to communicate with the electronic service with the electronic service tool?
tool. YES
Reference Procedure 022-999 (Service Tools
and Hardware - Overview) in Section F, for Is the serial port being used to communicate 6B
General Information - data link adapter, in the with the electronic service tool?
appropriate troubleshooting and repair manual.
NO
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
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STEP 6B: Check data link adapter power.
Condition:
• Connect the electronic tool hardware to the vehicle.
• Launch the electronic service tool.
• Turn keyswitch ON.
For all data link adapters except Inline I. Data link adapter power light on? 7A
Attempt to communicate with the electronic YES
service tool and check to see if the data link
adapter power light is on. Data link adapter power light on? 6C
Reference Procedure 022-999 (Service Tools NO
and Hardware - Overview) in Section F, for
general information - data link adapter, in the
appropriate troubleshooting and repair manual.
STEP 6C: Determination if communication is being attempted at the OEM data link dash connector
Condition:
• None
Measure voltage across the SUPPLY and ground Voltage equal to or greater than 9 VDC? Repair
pins of the OEM data link connector. YES complete.
Reference Procedure 022-999 (Service Tools Repair:
and Hardware - Overview) in Section F, for in-
cab data link connector, in the appropriate Replace data link adapter.
troubleshooting and repair manual for pin
locations. Voltage equal to or greater than 9 VDC? 6F
NO
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
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STEP 6E: Check voltage at data link adapter auxiliary power supply.
Condition:
• Turn keyswitch ON.
Measure the data link adapter supply voltage at Voltage equal to or greater than 9 VDC? Repair
the data link adapter harness connector. YES complete.
Reference Procedure 022-999 (Service Tools Repair:
and Hardware - Overview) in Section F, for 3-pin
data link cable, in the appropriate eectronic Replace data link adapter.
control system troubleshooting and repair
manual for pin locations. Voltage equal to or greater than 9 VDC? 6F
NO
Check the voltage at the vehicle battery. Voltage equal to or greater than 11 VDC? Repair
YES complete.
Repair:
Repair or replace damaged wiring.
Repair:
Clean the battery connections or replace the
batteries.
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
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Use the following procedures to perform J1939 Circuit check OK? 11A
or J1587 circuit checks depending on the data YES
link circuit being used.
Reference Procedure 019-165 (Data Link Circuit, Circuit check OK? Repair
SAE J1939) in Section 19 in the appropriate complete.
troubleshooting and repair manual. NO
Verify if a second vehicle is available to connect Second vehicle available to connect to the 8B
to electronic tool? electronic tool?
YES
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
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File: 00-ttecm Page 17 of 20
STEP 8B: Initial electronic tool functionality check.
Condition:
• Connect electronic tool to second vehicle.
Attempt to communicate with the ECM on the Second ECM communicate using the 11A
second vehicle using the electronic tool. electronic tool?
YES
Perform troubleshooting procedures for Electronic tool hardware check OK? 11A
evaluating electronic tool hardware: YES
• Data link adapter cable
• Data link adapter power supply cable Repair:
• Data link adapter Communication issue found.
• Serial or universal serial bus (USB) cable
• Computer.
Electronic tool hardware check OK? Repair
Reference Procedure 022-999 (Service Tools complete.
NO
and Hardware - Overview) in Section F, in the
appropriate troubleshooting and repair manual. Repair:
Complete the following checks: Repair or replace damaged hardware.
• Initial Check - electronic service tool
• Initial Check - data link adapters
• Try another USB or serial cable
• Resistance Check for data link adapter cable
and data link adapter power supply cable.
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
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Perform troubleshooting procedures for Serial cable and computer check OK? 11A
evaluating the serial cable and computer. YES
Reference Procedure 022-999 (Service Tools Repair:
and Hardware - Overview) in Section F, in the
appropriate troubleshooting and repair manual. Communication issue found.
Complete the following checks:
Serial cable and computer check OK? Repair
• Initial Check - electronic service tool complete.
• Try another USB or serial Cable. NO
Repair:
Repair or replace damaged hardware.
Verify if ROM boot tool is available for specific ROM boot tool available? 11B
ECM. YES
Repair:
Replace the ECM.
Reference Procedure 019-031 (Electronic
Control Module (ECM)) in Section 19 in the
appropriate troubleshooting and repair
manual.
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
All Rights Reserved. Last Modified: 06-May-2021
File: 00-ttecm Page 19 of 20
STEP 11B: ROM boot the ECM.
Condition:
• None
Repair:
Replace the ECM.
Reference Procedure 019-031 (Engine
Control Module) in Section 19 in the
appropriate troubleshooting and repair
manual.
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
All Rights Reserved. Last Modified: 06-May-2021
File: 00-ttecm Page 20 of 20
© 2008 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A. Printed from QuickServe® Online.
All Rights Reserved. Last Modified: 06-May-2021