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LG Washer Service Manual
LG Washer Service Manual
LG Washer Service Manual
com
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WASHING MACHINE
SERVICE MANUAL
! CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE
PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.
MODEL: WM2016CW
100
NOV. 2006 PRINTED IN KOREA P/No.: MFL30599104
101
CONTENTS
1. SPECIFICATIONS .........................................................................................................................3
3
2. FEATURES & TECHNICAL EXPLANATION ................................................................................44
3. PARTS IDENTIFICATION ............................................................................................................77
4. INSTALLATION & TEST ...............................................................................................................88
5. OPERATION ................................................................................................................................11
11
6. WIRING DIAGRAM/PROGRAM CHART .....................................................................................14
13
7. TROUBLESHOOTING.................................................................................................................16
15
7-1. BEFORE PERFORMING SERVICE ...................................................................................16
15
7-2. QC TEST MODE.................................................................................................................16
15
7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY ......................................................16
15
7-4. ERROR DISPLAY ...............................................................................................................17
16
8. ERROR DIAGNOSIS AND CHECK LIST ....................................................................................19
18
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION ........................................19
18
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING ..............................................................22
21
9. DISASSEMBLY INSTRUCTIONS ...............................................................................................31
29
10. EXPLODED VIEW .....................................................................................................................40
38
10-1. CABINET & CONTROL PANEL ASSEMBLY....................................................................40
38
10-2. DRUM & TUB ASSEMBLY................................................................................................41
39
10-3. DISPENSER ASSEMBLY .................................................................................................42
40
2
1. SPECIFICATIONS
WASH/RINSE TEMPERATURES 5
SPIN SPEEDS 5
OPTIONS Prewash, Rinse+Spin, Quick Cycle, Stain Cycle, Tub Clean,
Delay Wash, Water Plus, Extra Rinse, Spinsense
CUSTOM PROGRAM –
WATER CIRCULATION –
OPERATIONAL WATER PRESSURE 14.5-116 psi (800 kPa)
CONTROL TYPE Electronic
DIMENSIONS 27” (W) X 301/32” (D) X 3811/16” (H), 5013/16” (D, door open)
DELAY WASH up to 9 hours
DOOR SWITCH TYPE PTC + Solenoid
WATER LEVEL 12 Step(by sensor)
LAUNDRY LOAD SENSING Incorporated
ERROR DIAGNOSIS Incorporated
AUTO POWER OFF Incorporated
3
2. FEATURES & TECHNICAL EXPLANATION
2-1. FEATURES
■ Time-Released Dispenser
Detergent, fabric softener and bleach are dispensed separately at
the right time during wash cycle.
추가선택, 예약,
■ Child Lock
The Child lock prevents children from pressing any button to
change the settings during operation.
4
2-2. NEURO FUZZY WASHING TIME OPTIMIZATION
To get the best washing performance, optimal time is determined by the water temperature,
the selected washing temperature, and the size of the load.
water
temperature
washing time
the best
selected
washing NEURO- rinsing time washing
temperature FUZZY performance
spin rhythm, time
load
size
5
2-5. THE DOOR CAN NOT BE OPENED
● While program is operating
● When a power failed and power plug is taken out in operation
● While Door Lock lights turn on.
● White the motor is in the process of intertial rotating, through the operation is paused.
6
3. PARTS IDENTIFICATION
TIME
EST.
SPIN
WASH
■ ACCESSORIES
Cap (4 each)
Hose retainer to cover the holes created after
removing the shipping bolts
7
4. INSTALLATION & TEST
1⃞ Before servicing, ask the customer what the trouble is.
2⃞ Check the setup (power supply is 120 V AC, remove the transit bolts....).
3⃞ Check with the troubleshooting guide.
4⃞ Plan your service method by referring to the disassembly instructions.
5⃞ Service the unit.
6⃞ After servicing, operate the appliance to see whether it functions correctly.
■ STANDARD INSTALLATION
The appliance should be installed as follows:
8
■ HOW TO CONNECT THE INLET HOSE
Verify that the rubber washer is inside of the
valve connector.
Tighten the inlet hose securely to prevent leaks. EST. TIME
TIME,
WASH,
WASH
SPIN,
SPIN
EST. TIME
TIME, EST. TIME
TIME,
WASH
WASH, WASH,
WASH
SPIN,
SPIN SPIN,
SPIN
· Make sure that the hose is not twisted. · Avoid submerging the end of the hose.
※ The end of the drain hose should be placed less than 96” from the floor.
· Connect the power plug to the wall outlet. · Avoid connecting several electric devices, as
doing so may cause a fire.
9
TEST OPERATION
WASH,
WASH
SPIN
SPIN,
Check the water Check the automatic Check the water supply.
temperature. reverse rotation.
MAX
EST. TIME,
TIME EST. TIME,
TIME
SOFTENER
WASH,
WASH WASH,
WASH
SPIN
SPIN, SPIN
SPIN,
Press the WASH/RINSE button Check if the drum rotates Check if water is supplied
and the present temperature will clockwise and counterclockwise. through the detergent dispenser.
be displayed.
10
5. OPERATION
■ WM2016CW
■ WM2233H*
11
5. OPERATION
Delay Wash, Water Plus/*Spinsense, Extra Rinse EST. TIME REMAINING
• Delay Wash allows the start of any cycle to be delayed for 1~9 hours • This display shows:
• Water Plus adds extra water to the wash and rinse cycles for a) the estimated time remaining
superior results in the cycle when operation.
• Extra rinse Provides an additional rinse b) an error code when an error
has been detected.
• Use this button to turn • Use this button to • Prewash: Use this option for loads that need
power On/Off. start/stop the washer. pretreatment.
It adds 16 minutes prewash and drain.
• Rinse + Spin: Use this option to rinse and
then spin.
• Quick Cycle: The Quick offers a quick cycle
time.
• Stain Cycle: Add time to the wash and rinse
for better stain removal. Automatically provide a rinse.
• Tub Clean:?( Use this option to clean tub.)
CYCLE SELECTOR Wash, Rinse temp., Spin speed, Soil Level, Beeper Button.
• Rotate the cycle selector knob • Select a water temperature based on the type of load you are washing.
to select the cycle designed for • To change the spin speed, press the Spin Speed button repeatedly
different types of fabric and to cycle through available options.
soil level. • To change the soil level, press the Soil Level button repeatedly until
the desired setting is on.
• Press Repeatedly to adjust the Volume
12
6. WIRING DIAGRAM/PROGRAM CHART
■ WM2016CW
DISPLAY PWB
DISPLAY PWB 1 2 3 4 5 6 7 8 9 10 11 NA 1 2 3 4 5 6 7
32 1 NA 1 2 3 4 5 6 7
32 1 12 3456 7
12 34 BL 1 2 3 4 5 6 7
12 34 MAIN PWB 12 3456 7
1 2 3 4 5 6 1 2 3 1 2 3 4 1 2 3 4 5 6 1 2 3 4 3 2 1 1 2 3 4 2 1 2 1
1 2 3 4 5 6 1 2 3 1 2 3 4 1 2 3 4 5 6 1 2 3 4 3 2 1 1 2 3 4 2 1 2 1
1 2 3 4 3 2 1
1 2 3 4 3 2 1
/
1 2
1 2 1 2 1 2 1 2 1 2
1 2 3
1 2 3
NOISE
INLET VALVE FILTER
1 2 3 5 4 3 2 1 3 2 1
WASH 1 2 3
WH 5 4 3 2 1 3 2 1
THERMISTOR U V W
3 2 1
GND
1 2 3 3 2 1
Ha
Hb
4 3 2 1
1 2 3
2 3 4 5
+HOUSING
MOTOR PRESSURE SOLE
NOID
SENSOR POWER
CORD
DOOR LOCK
Base/Line
MEZ31823206
■ WM2233H*
13
Cool-down
**Approx.
(Minutes)
* 32
14
49
15
48
14
26
8
19
14
7. TROUBLESHOOTING
7-1. BEFORE PERFORMING SERVICE
■ Be careful of electric shock when disconnecting parts while troubleshooting.
■ The voltage of each terminal is 120 V AC and DC when the unit is plugged in.
1) : WM2016CW / : WM2233H*
15
7-4. ERROR DISPLAY
If you press the START/PAUSE button when an error is displayed, any error exceptd ewill
disappear and the machine will go into the pause status.
In case ofd e d, ed
, eif the error is not resolved within 20 sec., or the in case of other errors,
if the error is not resolved within 4 min., power will be turned off automatically and the error code will
blink. But in the case ofd e , power will not be turned off.
DRAIN
3 • Not fully drained within 10 minutes.
ERROR
PRESSURE
5 SENSOR • The SENSOR SWITCH ASSEMBLY is out of order.
ERROR
THERMISTOR
7 • The THERMISTOR is out order.
ERROR
16
ERROR SYMPTOM CAUSE
POWER
10 • The washer experienced a power failure.
FAILURE
17
8. ERROR DIAGNOSIS AND CHECK LIST
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION
No power
Is the power plug connected firmly to
120 V AC outlet?
YES
Power failure? or Breaker opened?
Is the outlet controlled by a switch?
NO
Visit to service.
Is displayed?
YES
YES
Is the tap frozen?
NO
Is the water supply shut-off?
NO
NO
Visit to service.
18
SYMPTOM GUIDE FOR SERVICE CALL
Door error
Visit to service.
Drain trouble
Visit to service.
19
SYMPTOM GUIDE FOR SERVICE CALL
MAX
SOFTENER
YES
YES
(4) Main Wash Compartment
Explain proper use of liquid laundry products.
Visit to service.
20
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING
CAUTION
NO POWER
YES
YES
OR
BL
RD
NO
WH
RD
BL
Is the LED (1) on?
BL
ASSEMBLY.
WH
WH
BL
WH
(1) YES
OR
BL
RD
WH
BL
BL
Are the connectors (2) on the PWB loose? YES Reconnect.
RD
BL
WH
WH
NO
BL
WH
(2)
YES
Replace DISPLAY PWB ASSEMBLY
or repair wire.
21
VIBRATION & NOISE IN SPIN
Have all the transit bolts and base packing Remove the transit bolts
been removed? NO and Base packing.
YES
Is the washer installed on a solidly constructed
floor?
NO Move the washer or
reinforce the floor.
YES
Level
Check the leveling of the washer with a Level
and check that the washer is stable.
EST. TIME
WASH
SPIN
Lower
Adjustable feet
22
If it still has severe vibration and noise, regulate a specific spin speed that generates excessive vibration and
noise as follows:
1) Put an unbalance part (rubber) inside of the drum.
2) Start the QC test mode (Refer to section 7-2).
3) Press Delay Wash button, then ‘ ’ is displayed.
4) Press the Spin Speed button repeatedly to select EXTRA HEIGH.
5) Press the Start/Pause button.
6) Press the Beeper button repeatedly to set spin speed (600, 700, 800, 900, 1000, 1100 rpm) and check if there
is vibration and noise.
7) If there is no vibration and noise, increase the spin speed by pressing Beeper button.
8) If there is vibration and noise, press the Cycle selector button to reduce the Spin Speed (reduce by 50 and 100
rpm). In case of 600 rpm, it can not reduce the spin speed.
9) If vibration and noise are reduced, press the WASH/RINSE button to store (2 beep sounds).
* If you want to return to factory default spin speed setting, repeat above steps except step 8).
23
NO WATER SUPPLY
NO
YES
Verify the voltage of the inlet valve connector is Check electrical connection.
120 V AC. NO Replace the MAIN PWB
(Refer to 7-2 QC TEST MODE) ASSEMBLY.
SOFTENER
NO
of the dispenser?
YES
4
Is the detergent caked or hardened? YES Clean the dispenser.
(4) Main Wash Compartment
24
SOFTENER/BLEACH DOES NOT FLOW IN
Are the plugs correctly connected to the terminals of Check the wiring on the
the INLET VALVE ASSEMBLY? dispenser.
Main wash
MAX
the drawer?
Bleach cap
SOFTENER Is the softener/bleach cap clogged? Clean the Cap and
MAX
Container.
SOFTENER
Softener
cap
ABNORMAL SOUND
25
HEATING WITHOUT WATER
BL
OR
2 1
YES
2 1
RD
BL
WH
BL
RD
WH
WH
Check the voltage between two pins while pressing
the POWER button. Is the voltage 120 V AC?
YES ASSEMBLY.
BL
WH
DRAIN MALFUNCTION
Is the impeller of the drain pump clogged? YES Remove foreign material.
NO
Reconnect or repair the
Is the connector disconnected, disassembled? YES connector
NO
Replace the DRAIN
Is the coil of the drain pump too high or low?
(resistance of the coil is 10-20 Ω)
YES PUMP ASSEMBLY.
BL
OR
2 1
NO
2 1
RD
BL
WH
BL
RD
BL
BL
WH
26
WASH HEATER TROUBLE
2 1
OR
BL
2 1
RD
BL
WH
BL
RD
BL
WH
WH
BL
WH
Blue
Red
Black
Yellow
Extra Hot: 70 °C
25
OR
BL
RD
BL
WH
BL
RD
BL
WH
WH
BL
WH
(1)
27
SPIN TROUBLE
Is it disconnected, or disassembled?
OR
BL
RD
WH
BL
BL
WH
WH
BL
WH
(1) (2)
BL
WH
BL
RD
BL
28
9. DISASSEMBLY INSTRUCTIONS
Be sure to unplug the machine out of the outlet before disassembling and repairing the parts.
29
⑦Unscrew the 9 screws from the Control Panel
Assembly.
⑧Disassemble the Display PWB Assembly.
30
MAIN PWB ASSEMBLY
PROTECT COVER
31
DISPENSER ASSEMBLY
※ Wire Color
① Blue Housing (OR-BK)
② White Housing (WH-BK)
③ Blue Housing (GY-BK)
④ Red Housing (BL-BK)
NOISE FILTER
32
CABINET COVER
33
⑤ Open the door.
⑥ Disassemble the clamp assembly.
34
DOOR
※ NOTE
• Reconnect the connector after replacing the
DOOR SWITCH ASSEMBLY.
35
PUMP
HEATER
※ CAUTION
• When assembling the heater, insert the
heater into the heater clip on the bottom of
the tub.
• Tighten the fastening nut so the heater is
secure.
THERMISTOR
36
MOTOR/DAMPER
※ NOTE
• Once removed, replace the damper with
new one.
37
10. EXPLODED VIEW
10-1. CABINET & CONTROL PANEL ASSEMBLY
F215
A485
F210
F110
A455 A450
A154
A152
A153
A101
A141
A390
A151
A131 A100
A130 A430
A140
A133
A440
A155
A300
A310
A201
A220
A200
A303
38
10-2. DRUM & TUB ASSEMBLY
K143
K123
K351 K350 K360
F140
K411 K610
K410
K611
K115 F466
K110
K141
K111
K140
F315
F310
K572 F465
K571
F463
K122
F464
K570 K125
K130
K320 K530
K310 K121
K510
K311
K105
K135
K131
K342
K340 F467
39
10-3. DISPENSER ASSEMBLY
F323 F322
F462
F321
F300
F170
F160
F227 F226
F220
F225
F436
F430
F431
F441
F440
F435
F120
HOT (RED)
A275
F130
COLD (BLUE) F432
A276
40