Man Sym PX 250-500K - MBPN-9NKBRT - R2 - EN

Symmetra™ PX
250/500 kW 400/480 V
Single and Parallel Operation
10/2016
www.schneider-electric.com
Legal Information
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Industries SAS referred to in this guide are the sole property of Schneider Electric
SA and its subsidiaries. They may not be used for any purpose without the owner's
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agree not to reproduce, other than for your own personal, noncommercial use as
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any right or license for the personal and noncommercial use of the guide or its
content, except for a non-exclusive license to consult it on an "as is" basis, at your
own risk. All other rights are reserved.
Electrical equipment should be installed, operated, serviced, and maintained only
by qualified personnel. No responsibility is assumed by Schneider Electric for any
consequences arising out of the use of this material.
As standards, specifications, and designs change from time to time, please ask for
confirmation of the information given in this publication.
250/500 kW 400/480 V
Table of Contents
Important Safety Instructions — SAVE THESE
INSTRUCTIONS .........................................................................................5
Electromagnetic Compatibility .....................................................................6
FCC Statement ..........................................................................................6
Safety Precautions .....................................................................................6
System Overview ........................................................................................8
UPS Summary Screen ..............................................................................10
Single System ....................................................................................10
Parallel System................................................................................... 11
Parallel System Summary .........................................................................12
Configuration .............................................................................................13
Set the Language and Regional Settings ....................................................13
Set the User Password Settings.................................................................13
Perform a Battery Runtime Calibration .......................................................14
Set the Battery Self-Test Settings...............................................................15
Set the Display Settings ............................................................................17
Set the Network Management Card (NMC) Settings ....................................18
Set the Alarm Settings ..............................................................................21
Set the System Settings ............................................................................23
Enable Virtual Display Application..............................................................24
Set the Door Filter Settings........................................................................26
Set the Subfeed Breaker Names................................................................27
Operation Modes ......................................................................................28
UPS Modes..............................................................................................28
Normal Operation ...............................................................................28
Battery Operation................................................................................29
Requested Static Bypass Operation/Forced Static Bypass
Operation ...........................................................................................30
ECO Mode (Option) ............................................................................31
Battery Test ........................................................................................32
System Modes .........................................................................................32
On .....................................................................................................32
Off .....................................................................................................32
Requested Static Bypass Operation/Forced Static Bypass
Operation ...........................................................................................33
ECO Mode .........................................................................................33
Maintenance Bypass Operation ...........................................................34
Autostart Countdown ................................................................................34
Operation Procedures ..............................................................................35
Access Screens Protected by User Password.............................................35
Start Up the System..................................................................................35
Shut Down System from Normal to Maintenance Bypass Operation .............37
Operate the Battery Breaker Manually........................................................38
Transfer from Normal to Requested Static Bypass Operation .......................39
Transfer from Requested Static Bypass to Normal Operation .......................39
Enable ECO Mode (Option).......................................................................39
Disable ECO Mode (Option) ......................................................................40
990–2748J-001 3
250/500 kW 400/480 V
Isolate One UPS from the Parallel System..................................................40

Start Up UPS and add to a Running Parallel System ...................................41
Start a Virtual Display Application Session..................................................42
Access a Configured Network Management Card .......................................42
Maintenance ..............................................................................................44
Access Predictive Maintenance Screens ....................................................44
Determine if you need a Replacement Part .................................................45
Return Parts to Schneider Electric .............................................................45
Parts Replaceable by Qualified Personnel ..................................................46
Battery Module Replacement ....................................................................47
Replacement Requirements ................................................................47
Storage Requirements ........................................................................48
Replace Batteries ...............................................................................49
Replacement of Power Modules ................................................................50
Replace Power Module with System in Maintenance Bypass
Operation ...........................................................................................50
Replace Power Module with System in Battery Operation ......................53
Replace the Power Module with System in Normal Operation.................57
Replace Intelligence Modules ....................................................................62
Replace Boards in the I/O Cabinet .............................................................63
Replace Boards in the Battery Cabinet .......................................................64
Replace Door Filters in the Power Module Cabinet (Option) .........................65
Troubleshooting ........................................................................................68
Alarms .....................................................................................................68
Alarm Button ......................................................................................68
Alarm Levels ......................................................................................68
View the Active Alarms..............................................................................69
View the Logs...........................................................................................70
Bookmark an Entry in the Event Log ..........................................................74
View and Save Information about Firmware Version ....................................76
Reboot the Display ...................................................................................77
4 990–2748J-001
INSTRUCTIONS 250/500 kW 400/480 V

INSTRUCTIONS
Read these instructions carefully and look at the equipment to become familiar with
it before trying to install, operate, service or maintain it. The following safety
messages may appear throughout this manual or on the equipment to warn of
potential hazards or to call attention to information that clarifies or simplifies a
procedure.
The addition of this symbol to a “Danger” or “Warning” safety

message indicates that an electrical hazard exists which will result in
personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential

personal injury hazards. Obey all safety messages with this symbol
to avoid possible injury or death.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in
death or serious injury.
Failure to follow these instructions will result in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in
minor or moderate injury.
Failure to follow these instructions can result in injury or equipment
damage.
NOTICE
NOTICE is used to address practices not related to physical injury. The safety
alert symbol shall not be used with this type of safety message.
Failure to follow these instructions can result in equipment damage.
Please Note
Electrical equipment should only be installed, operated, serviced, and maintained
by qualified personnel. No responsibility is assumed by Schneider Electric for any
consequences arising out of the use of this material.
990–2748J-001 5
250/500 kW 400/480 V INSTRUCTIONS
A qualified person is one who has skills and knowledge related to the construction,
installation, and operation of electrical equipment and has received safety training
to recognize and avoid the hazards involved.
Electromagnetic Compatibility
NOTICE
RISK OF ELECTROMAGNETIC DISTURBANCE
This is a product category C2 UPS product. In a residential environment, this
product may cause radio inference, in which case the user may be required to
take additional measures.
FCC Statement
NOTE: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the
interference at his own expense.
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Safety Precautions
DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
All safety instructions in this document must be read, understood and followed.
DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
After the UPS system has been electrically wired, do not start up the system.
Startup must only be performed by Schneider Electric.
Schneider Electric has carefully reviewed wording in product hazard messages to

alert users to potential hazards, how to avoid those hazards, and the
consequences of not following hazard messages. Workplace safety standards
such as NFPA 70E and CSA Z462 are clear that the proper method to work on or
near electrical equipment is in a de-energized state.
However, it is recognized that the standards identify exceptions where powering
down the equipment is infeasible due to equipment design or actually introduces
additional hazards. While elimination of all risks is not possible, in those situations
where it can be demonstrated that energized work is necessary, certain tasks,
including the installation or removal of modules into the Symmetra PX UPS, may
6 990–2748J-001
INSTRUCTIONS 250/500 kW 400/480 V
be performed on an energized Symmetra PX UPS only after the user has

demonstrated that the application meets the required exceptions in local
regulations, NFPA 70E, CSA Z462 or other standards as appropriate and employs
the work practices and personal protective equipment prescribed in the standard.
NOTICE
RISK OF INTERFERENCE
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the
interference at his own expense.
990–2748J-001 7
250/500 kW 400/480 V System Overview
System Overview
Overview of Breakers in the Maintenance Bypass (Option)
NOTE: The maintenance bypass is only applicable for single systems.
NOTE: A breaker must only be operated when the associated breaker lamp is ON.
The maintenance bypass contains the breakers Q2, Q3, and Q5.
To Distribution Breakers
Display Overview
NOTE: The screens shown in this manuals are examples only.
The UPS display is located in the I/O cabinet and is used to configure and monitor
the system, and provides visible and audible alarms.
Front View of the I/O cabinet
8 990–2748J-001
System Overview 250/500 kW 400/480 V
Navigation
UPS System
System Information
System Status
Logs
Firmware Overview
Predictive Maintenance
Software Licences
Configuration
User Configuration
Service Configuration
Factory Configuration
Operation
Start-Up
Shutdown
Static Bypass –> Normal Op.
Normal Op. –> Static Bypass
Isolate this UPS

Enable ECO Mode
Language Settings
Regional Settings
990–2748J-001 9
UPS Summary Screen

Single System
In single systems, the UPS Summary screen is the home screen. It provides you
with an overview of the UPS system and circuit breakers. It shows the system
status and the power flow through the system and gives access to the system’s
summary screens and the UPS System screen.
C A
D
F
E G
A. Access help on the current screen.
B. Go to the UPS System screen.
C. Go to the System Status screen for the UPS.
D. Go to the Bypass Summary screens.
E. Go to the Input Summary screens.
F. Go to the Output Summary screens.
G. Go to the Battery Summary screens.
10 990–2748J-001
System Overview 250/500 kW 400/480 V
Parallel System
In parallel systems, the UPS Summary screen provides you with an overview of
the actual UPS and circuit breakers. It shows the system status and the power flow
through the UPS and gives access to the system’s summary screens and the UPS
System screen.
C A
H I
D
F
B J
E G
C. Go to the System Status screen for the operated UPS.
D. Go to the Bypass Summary screens.
E. Go to the Input Summary screens.
F. Go to the Output Summary screens.
G. Go to the Battery Summary screens.
H. Go to the Parallel System Summary screen.
I. Go to the previous screen.
J. Log out of password protected screens.
990–2748J-001 11
Parallel System Summary

The Parallel System Summary screen is the home screen in parallel systems. It
provides you with an overview of the parallel system and circuit breakers. It shows
the system status and the power flow through the system and gives access to the
system’s summary screens.
NOTE: The operated UPS is highlighted on the screen and the other UPS units are
faded.
G
B
F
C. Go to the Parallel Input Summary screens.
D. Go to the Parallel Bypass Summary screens.
E. Go to the Parallel Output Summary screens.
F. Go to the UPS Summary screens.
G. Log out of password protected screens.
12 990–2748J-001
Configuration 250/500 kW 400/480 V
Configuration
Set the Language and Regional Settings
1. From the home screen on the display select UPS system > Language button
to access the Language Settings screen.
2. Select the preferred language.

3. Select your preferred date format and temperature unit and complete with
Finish.
Set the User Password Settings

NOTE: If you forget your password, contact Schneider Electric for information.
990–2748J-001 13
250/500 kW 400/480 V Configuration
1. From the home screen on the display select UPS System > Configuration >
User Configuration > Password Settings to access the Password Settings
screen.
2. Change the user password:

a. Tap Enter current password and type the current password by using the
keyboard on the screen. Complete with Enter.
b. Tap Enter new password and type the new password by using the
keyboard on the screen. Complete with Enter.
c. Tap Confirm new password and re-type the new password. Confirm with
Enter.
3. Tap Apply to complete the password change procedure.
Perform a Battery Runtime Calibration

Calibrating the batteries keeps measurements like runtime and battery charge
accurate.
Schneider Electric recommends performing battery runtime calibration at startup,
when batteries are replaced, or when changes are made to the battery cabinets.
NOTICE
HAZARD OF EQUIPMENT DAMAGE
• During a runtime calibration the batteries will be at a very low level and
therefore not capable of supporting your system load in case of a power
failure.
• Batteries will be discharged to 10% capacity and this will result in a low
battery runtime after the calibration. Allow a minimum of 8 hours for battery to
reach 90% of the capacity after the calibration.
• Repeated battery testing or calibration can affect the lifetime of the battery.
To perform a test, the following conditions must be present:

• The batteries must be 100% charged.
14 990–2748J-001
• The load percentage must be at least 10% and must not change more than
20% during the test. Example: if the load is 40%, it must not vary more than +/-
8%.
• The bypass supply must be available.
• The UPS Mode must be Normal Operation.
• The System Mode must be On.
User Configuration > Battery Test Settings to access the Battery Test
Settings screen.
2. Tap Start to begin the battery runtime calibration. You can tap Cancel to stop
the calibration. The status of the runtime calibration is shown under Runtime
calibration status.
Set the Battery Self-Test Settings

To start a self-test:
• The battery must be more than 50% charged.
• The load percentage must be at least 10%.
• The runtime available must be more than 2 minutes.
• The bypass supply must be available.
• The UPS mode must be in normal operation or ECO mode.
• The System mode must be On or ECO mode.
The battery self-test simulates battery operation. If the utility/mains power fails
during the test, the test stops and the UPS supplies battery power.
The test detects any weak or inoperable battery cells.
The following criteria should be met to ensure that the test detects any weak
battery cells:
• The total discharge current to the load from both the positive and negative sides
of the batteries needs to be at least half of the rated battery Ah. For example, if
you have 18 Ah of batteries, more than 9 A must be drawn by the load from
each battery side.
990–2748J-001 15
• Both the positive and negative battery voltage must be lower than 280 V for
longer than 16 seconds.
The test lasts for approximately 10% of the available runtime.
NOTE: The test will discharge all batteries by 10%.
User Configuration > Battery Test Settings to access the Battery Test
Settings screen.
2. Set the battery test settings

a. Battery self-test: Tap Start to begin the battery self-test immediately. You
can tap Cancel to stop the self-test and continue in normal operation. The
status of the self-test is shown under Self-test status.
b. Auto battery self-test every n weeks: Select the time in weeks between
automatic battery self-tests. Schneider Electric recommends a battery self
test every 12 weeks.
c. Auto battery self-test start time (HH:mm:ss): Select the time of the day
for the battery self-test.
d. Auto battery self-test day of week: Select the day of the week for the
battery self-test.
e. Reset battery test alarms: Tap the Reset button to reset the battery
alarms.
3. Tap Apply to confirm the settings.
16 990–2748J-001
Set the Display Settings

NOTE: If the Back light time out is set to Always on, it will reduce the lifetime of
the display.
User Configuration > Display Settings to access the Display Settings
screen.
2. Set the display settings:

a. Brightness: Place the finger on the indicator and slide it left or right to the
desired setting.
b. Temperature unit: Select °C for Celsius or °F for Fahrenheit.
c. Back light time out: Select the time limit for turning off the screen back
light.
d. Date format: Select the preferred setting.
e. Waveform voltage label: Select phase-to-phase or phase-to-neutral.
f. Recalibrate touch screen: Tap the Start button to initiate the calibration of
the screen. Tap the points that are shown on the screen to calibrate the
touch area of the display.
g. Enable audible buttons: Enable or disable audible buttons.
h. Enable audible alarms: Enable or disable audible alarms.
i. Enable Q breaker prefix: By default, breakers are labelled Q1Qx, Q2Qx,
etc. as displayed on the UPS Summary screen. Using this field, you can
clear the prefix of the label (for example, Q1, Q2).
j. Enable SB breaker prefix: By default, subfeed breakers are labelled SB1,
SB2, etc. as displayed on the Output Subfeed Summary screen. Using this
field, you can clear the prefix of the label (for example, SB1, SB2). See Set
the Subfeed Breaker Names, page 27 for information on how to name the
subfeed breakers.
990–2748J-001 17
Set the Network Management Card (NMC) Settings

NOTE: You can only configure the cards that have been installed. The Configure
NMC Settings button is greyed out for uninstalled cards. The NMC will reboot to
activate the changes.
User Configuration > NMC Settings to access the NMC Settings screen.
NOTE: In some systems, there are only two NMC slots.
2. The NMC Settings screen displays the configuration for each NMC in the
system. Tap Configure NMC Settings to access the Configure NMC Settings
screen and to change the settings.
18 990–2748J-001
3. Change the NMC settings. The IP address, Subnet mask, and Gateway can
only be edited if the NMC is set to manual. See NMC documentation for more
information.
a. UPS configuration access: Set the UPS access level for the specific NMC.
It can be set to No access, Read, or Read/Write.
b. Network settings mode: Select to use DHCP, BOOTP, or Manual IP.
c. IP address: Enter a valid IP address for the card. Only visible if manual
mode has been selected.
d. Subnet mask: Enter a valid subnet mask. Only visible if manual mode has
been selected.
e. Gateway: Enter a valid gateway. Only visible if manual mode has been
selected.
990–2748J-001 19
5. Tap the arrow down button and change the settings.
• Enable IPv6: Check mark the Enable IPv6 box to enable or disable IPv6
communications for the NMC. The table shows the type of configuration, the
IPv6 address, and the prefix length.
• Auto Configuration: Select the Auto Configuration box to enable the
system to obtain addressing prefixes from the router (if available). It will use
those prefixes to automatically configure IPv6 addresses.
• Manual: Check mark the Manual check box and then enter the system IPv6
address and gateway if you are not using automated addressing.
• DHCPv6 Mode:
◦ Never: With this option selected, DHCPv6 is NOT used for any
configuration settings.
◦ Router Controlled: When this option is selected, DHCPv6 is controlled
by the M (Managed Address Configuration Flag) and O (Other Stateful
Configuration Flag) flags received in IPv6 Router Advertisements.
◦ Non-Address Information Only: With this option selected, DHCPv6 is
used to configure "other" settings (such as location of DNS servers), but
NOT to provide addresses. This is known as DHCPv6 stateless.
◦ Address and Other Information: With this option selected, DHCPv6 is
used to obtain addresses AND other configuration settings. This is
known as DHCPv6 stateful.
20 990–2748J-001
7. Tap the arrow down button and change the settings.
a. Check mark the Enable Modbus RTU to enable the use of Modbus RTU.
b. Specify the Modbus RTU address of the NMC device. Only a BMS
manager should modify this address.
c. Specify the Baud rate of the modbus communication port.
d. Specify the Parity of the modbus communication port.
Set the Alarm Settings

User Configuration > Alarm Settings to access the Alarm Settings screen.
Single System Parallel System
990–2748J-001 21
2. Set the threshold values that will trigger the alarms:

NOTE: For parallel systems, shared settings are marked with * on the display.
a. UPS module redundancy: Set the system threshold for generating alarms
in the redundant power modules. N+0 indicates that the redundancy alarm is
disabled. N+1 indicates that there must be one redundant power module.
b. Parallel system redundancy: Set the number of redundant UPS units in a
parallel system. If you have a parallel system with UPS redundancy, you can
use this field to configure an alarm to appear when the load in your parallel
system starts using some of the UPS redundant power. N+0 indicates that
there is no redundant power and N+1 indicates that there is one UPS of
redundant power.
c. Load alarm threshold (%): Set the threshold for load percentage of the
total UPS capacity for generating an alarm.
d. Low battery alarm threshold (seconds): Set the remaining battery runtime
threshold for generating an alarm.
e. Warning alarm delay(s): Set the delay in seconds before a warning alarm
is reported on the display.
f. Information alarm delay(s): Set the delay in seconds before a
informational alarm is reported on the display.
NOTE: If you use PowerChute Network Shutdown software, Low battery
alarm threshold (seconds) must not be set to 0. Set the threshold to a value
that will allow computers to shut down when the batteries are low.
NOTE: If these threshold values are exceeded, an alarm with the severity
warning is generated.
3. Tap Apply to confirm the settings and tap arrow down to go to the next Alarm
Settings screen.
4. This screen is only visible if subfeed breakers are present. Set the load
percentage for each subfeed breaker that should generate a critical alarm.
5. Tap Apply to confirm the settings and tap arrow down to go to the next Alarm
Settings screen.
22 990–2748J-001
6. This screen is only visible if subfeed breakers are present. Set the load
percentage for each subfeed breaker that should generate a warning alarm.
Set the System Settings

NOTE: The date and time will be synchronized between all UPS units in a parallel
system.
User Configuration > System Settings to access the System Settings
screen. The System Settings screen can also be accessed by tapping the time
displayed in the top right corner of the screen.
990–2748J-001 23
2. Set the system settings.

NOTE: For parallel systems, shared settings are marked with * on the display.
• System date (MM-dd-yyyy): Set the date. The setting is synchronized
between all UPSs and the NMC.
• System time (HH:mm:ss): Set the time. The setting is synchronized
between all UPSs and the NMC.
• Local UPS name: Type in a name for the UPS unit. A maximum of eight
characters is allowed.
• Parallel system name: Type in a name for the group of UPS units in the
same parallel system. A maximum of eight characters is allowed.
Enable Virtual Display Application

NOTE: The Virtual Display Application (VDA) is disabled by default.
The VDA enables remote access to the display via a web browser. From the web
browser it is possible to view the UPS status and settings. It also allows secure
remote configuration of a small number of non-critical settings on the User
Configuration screen. UPS event logs can also be saved from the VDA to the
local computer to aid with troubleshooting.
1. Open the front door of the I/O cabinet and connect the display to the network.
Rear View of the I/O Cabinet Front Door
24 990–2748J-001
User Configuration > Virtual Display Application Settings to access the
Virtual Display Application Settings screen.
3. Check mark Enable virtual display application to activate the VDA.

An IPv4 address will automatically be obtained via DHCP for the VDA once it is
enabled and there is network connection between the physical display unit and
the Local Area Network.
NOTE: The hostname for accessing the VDA from a web browser (which is a
combination of the UPS name and the configured domain on the Web Access
Settings screen) can be seen under Host name.
The following can be configured from the submenus:
• IPv4 Settings: Network settings for the VDA
• IPv6 Settings: Network settings for the VDA
• Certificate Management: A self-signed certificate is generated for HTTPS
communication when the VDA is enabled. This can be replaced by a valid
user certificate
• StruxureWare Central Settings: Schneider Electric StruxureWare Central
(StruxureWare Data Center Expert) settings for the network device
management
• Web Access Settings: Access protocols (both HTTP and HTTPS are
supported) and inactivity time-out periods for the VDA
NOTE: For more information on these screens, visit the context sensitive help
on the display.
990–2748J-001 25
Set the Door Filter Settings

User Configuration > Door Filter Settings to access the Door Filter Settings
screen.
2. Set the door filter lifetime depending on the installation environment:

– 15 Days (Heavy Filtration) for industrial environments
– 30 Days (Normal Filtration) for IT environments
– 60 Days (Light Filtration) for controlled environments
NOTICE
HAZARD OF EQUIPMENT DAMAGE
• Schneider Electric recommends to check the filters at regular intervals.
• If construction has been done in the UPS room, consider temporarily
reducing the filter lifetime.
26 990–2748J-001
Set the Subfeed Breaker Names

NOTE: The subfeed breaker names can only be configured on systems including a
maintenance bypass and subfeeds.
User Configuration > Subfeed Breaker Names to access the Alarm Settings
screen(s).
2. Tap the text box and type a name for the specific subfeed breaker using the
keyboard on the screen. A maximum of six characters are allowed. Complete
with Enter.
3. Tap Apply when all subfeed breaker names have been set.
990–2748J-001 27
250/500 kW 400/480 V Operation Modes
Operation Modes
UPS Modes
The UPS operation mode is indicated in the top right corner of the screen under
the heading UPS Mode. The UPS mode indicates the current status of the
operated UPS.
Normal Operation
During normal operation, the UPS supports the critical load with conditioned
power. While the UPS is operating in normal operation, a single-line diagram will
appear on the screen. A green line indicates the power flow from the utility/mains,
through the UPS system, and to the load. The green line to the batteries indicates
that the batteries are connected.
or
28 990–2748J-001
Operation Modes 250/500 kW 400/480 V
Battery Operation
If the utility/mains supply fails, the UPS transfers to battery operation. During
battery operation, battery power ensures uninterrupted support to the critical load.
While the UPS system is in battery operation, a single-line diagram will appear on
the screen. The green line indicates the power flow from the batteries, through the
inverters, and then to the load.
or
990–2748J-001 29
Requested Static Bypass Operation/Forced Static Bypass Operation

The UPS is in requested static bypass following a command from the display, and
the UPS is in forced bypass when the UPS has detected a fault on the system and
requests static bypass operation. During static bypass operation, the critical load is
supplied directly by utility/mains power. While the UPS is operating in this mode, a
single-line diagram will appear on the screen. The orange line indicates the power
flow from the utility/mains through the bypass static switch, and then to the critical
load.
NOTE: The batteries are not available as an alternate power source while the
system is in forced static bypass operation.
NOTE: The batteries are available in requested bypass, and it is possible to
manually transfer to normal operation. If there is an interruption to the utility/mains
power supply during requested static bypass operation, the system will transfer to
battery operation. This can cause an interruption to the power supplying the load
and can result in a load drop.
or
30 990–2748J-001
ECO Mode (Option)

When ECO mode is enabled (see Enable ECO Mode (Option), page 39) the
system will transfer to static bypass operation after 30 seconds with bypass supply
within specified limits.
NOTE: If there is an interruption to the bypass supply when the system is in ECO
mode, the system will transfer to battery operation. This can cause an interruption
to the power supplying the load and can result in a load drop.
or
990–2748J-001 31
Battery Test
The UPS is in battery test mode when the UPS is performing a battery self-test or a
battery runtime calibration.
NOTE: The battery test will stop if the utility/mains supply fails during the test.
or
System Modes
The system mode is indicated in the top right corner of the screen under the
heading System Mode. The system mode indicates the output status of the
complete system, and not the individual UPS unit.
On
When the system mode is On, the UPS system supports the critical load with
conditioned power. The load is supported by the UPS in both normal and battery
operation.
Off
When the system mode is Off, the UPS system does not support the load with
power.
32 990–2748J-001
Requested Static Bypass Operation/Forced Static Bypass Operation

The UPS is in requested static bypass following a command from the display, and
the UPS is in forced bypass when a fault on the system has caused static bypass
operation. During static bypass operation, the critical load is supplied directly by
utility/mains power. While the UPS is operating in this mode, a single-line diagram
will appear on the screen. The orange line indicates the power flow from the utility/
mains through the bypass static switch, and then to the critical load.
ECO Mode
When ECO mode is enabled (see Enable ECO Mode (Option), page 39) the
system will transfer to static bypass operation after 30 seconds with bypass supply
within specified limits.
NOTE: If there is an interruption to the bypass supply when the system is in ECO
mode, the system will transfer to battery operation. This can cause an interruption
to the power supplying the load and can result in a load drop.
990–2748J-001 33
Maintenance Bypass Operation

During maintenance bypass operation, the critical load is supplied directly by utility/
mains power. While the UPS system is in maintenance bypass operation, a single-
line diagram will appear on the screen. The orange line indicates the power flow
from the utility/mains to the critical load via Q3.
NOTE: Do not open the Q3 when the system is in maintenance bypass operation,
as it can result in a load drop.
NOTE: The batteries are not available as an alternate power source while the UPS
system is in maintenance bypass operation.
or
Autostart Countdown
The system can be set up for an automatic start when utility/mains supply is
restored following a low battery voltage shutdown. The autostart countdown
window is shown over all screens until the countdown period expires or the
autostart is manually stopped by tapping the STOP button.
This feature is disabled by default and is not supported in parallel systems. Contact
Schneider Electric if this feature should be enabled on your system.
34 990–2748J-001
Operation Procedures 250/500 kW 400/480 V
Operation Procedures
Access Screens Protected by User Password
1. When prompted for the user-password, tap the password field to access the
keyboard.
2. Type in the user password and tap Enter.
NOTE: The default user password is “apc”.
Start Up the System

NOTE: Start-up condition: The load is supplied via the Q3 switch from the utility/
mains, and the other breakers are open.
NOTE: A breaker must only be operated when the associated breaker LED is lit.
1. Close the UPS input breaker (Q1). This will power up the UPS display.
990–2748J-001 35
250/500 kW 400/480 V Operation Procedures
2. From the home screen on the display select UPS System > Operation >
System Start-up.
3. Follow the steps which appear on the screen. Steps will appear in the order in
which they need to be completed. A step will initially appear in red and then
when it is completed, the step will change to green. The next step to be
completed will be highlighted in red text and yellow background.
Single System
Parallel System
4. Check that the UPS Mode is Normal Operation in the upper right corner.
36 990–2748J-001
Shut Down System from Normal to Maintenance Bypass

Operation
NOTE: A breaker must only be operated when the associated breaker lamp is ON.
System Shutdown.
NOTE: Grey buttons are touch-screen functions.
Single System
Parallel System
NOTE: The display will turn off when the UPS input breaker (Q1) is opened.
NOTE: Do not open the Q3 breaker when the system is in maintenance bypass
operation, as it can result in a load drop.
990–2748J-001 37
Operate the Battery Breaker Manually

NOTE: The battery breaker is motorized with a shunt trip facility, and typically it is
operated from the display interface. If manual operation of the breaker is required,
follow the procedure below.
Front View of the Battery Cabinet
1. Turn the selector to Manual position.

2. Check the spring status:
a. If CHARGED SPRING, go to step 3.
b. If DISCHARGED, charge the spring by pressing the bottom part of the
handle to release it and pumping the handle a few times until the spring
status says CHARGED SPRING.
3. Push the green ON button to turn the breaker on. A red ON indication will show
the breaker status.
38 990–2748J-001
Transfer from Normal to Requested Static Bypass Operation

NOTE: Following this procedure will transfer the entire system to requested static
bypass.
1. From the home screen on the display select UPS system > Operation >
Normal Op. → Static Bypass.
2. Tap Initiate Transfer to go to static bypass operation. The Initiate Transfer
button is greyed out when the transfer is not available, when the bypass source
is out of tolerance and there is more than 10° phase difference between the
UPS output and the bypass source.
3. Check that the status has changed to Requested Static Bypass in the upper
right corner.
Transfer from Requested Static Bypass to Normal Operation

NOTE: Following this procedure will transfer the entire system from requested
static bypass to normal operation.
1. From the home screen on the display select UPS System > Operation > Static
Bypass -> Normal Op..
2. Tap Initiate Transfer to go to normal operation. The Initiate Transfer button is
greyed out when transfer is not available.
3. Check that the status has changed to Normal Operation in the upper right
corner.
Enable ECO Mode (Option)

NOTE: ECO mode is deactivated by default on installation. Contact Schneider
Electric if this feature should be activated on your system.
Enable ECO Mode.
990–2748J-001 39
2. Select Yes to confirm.
Disable ECO Mode (Option)

Disable ECO Mode.
2. Select Yes to confirm.
Isolate One UPS from the Parallel System

NOTE: Before you start this procedure, ensure that the remaining UPS units can
supply the load.
NOTE: This procedure is only applicable to parallel systems.
40 990–2748J-001
Isolate this UPS.
NOTE: The display will turn off when the UPS input breaker (Q1) is opened.
Start Up UPS and add to a Running Parallel System

1. Close the UPS input breaker (Q1). This will power up the UPS display.
2. When the display becomes active, verify that all UPSs are set up as a parallel
system and that all UPSs are shown on the screen.
System Start-up.
990–2748J-001 41
5. Check that the UPS Mode has changed to Normal Operation in the upper right
corner.
Start a Virtual Display Application Session

• Supported browsers include Microsoft Internet Explorer® (IE) 7.x or higher,
Google Chrome 18.x or higher and Mozilla Firefox® 3.6 or higher.
• Java version 1.6 or higher must be installed on the computer.
• Multiple Virtual Display Application (VDA) sessions with the same UPS display
unit are permitted.
1. Open an internet browser window and enter the IP address or host name for the
VDA.
2. When the password request screen opens, type in the user password and
complete with Enter.
NOTE: The password for the VDA is identical to the user passwords for the
display.
Access a Configured Network Management Card

NOTE: The below procedure shows how to access the Network Management Card
(NMC) from a web interface. It is also possible to use the following interfaces:
Telnet and SSH, SNMP, FTP, and SCP. See the NMC Installation Manual for more
information.
NOTE: Ensure that only one NMC in the entire system is set to synchronize time.
Use Microsoft Internet Explorer® (IE) 7.x or higher (on Windows operating systems
only) or Mozilla® Firefox® 3.0.6 or higher (on all operating systems) to access the
Web interface of the NMC. Other commonly available browsers may work but have
not been fully tested by Schneider Electric.
You can use either of the following protocols when you use the Web interface:
42 990–2748J-001
• The HTTP protocol (enabled by default), which provides authentication by user

name and password but no encryption.
• The HTTPS protocol, which provides extra security through Secure Socket
Layer (SSL): encrypts user names, passwords, and data being transmitted, and
authenticates NMCs by means of digital certificates.
To access the web interface and configure the security of your device on the
network:
1. Address the NMC by its IP address (or its DNS name, if a DNS name is
configured).
2. Enter the user name and password (by default, “apc” and “apc” for an
administrator).
3. To enable or disable the HTTP or HTTPS protocol, use the Network menu on
the Administration tab, and select the Access option under the Web heading
on the left navigation menu.
990–2748J-001 43
250/500 kW 400/480 V Maintenance
Maintenance
Access Predictive Maintenance Screens
NOTE: Tap the home button to go to the UPS Summary or Parallel System
Summary screen.
1. From the home screen on the display select UPS System > System
Information.
2. Tap Predictive Maintenance to access the Predictive Maintenance screens.

3. The first Predictive Maintenance screen shows the status and the estimated
remaining lifetime of the power modules and their fans. The status can be OK,
Near end, or Exceeded. Remember to order new spare parts or schedule a
maintenance visit when the status is Near end.
44 990–2748J-001
Maintenance 250/500 kW 400/480 V
4. Tap arrow down and go to the next Predictive Maintenance screen. This
screen shows the estimated remaining lifetime of the door filters.
Determine if you need a Replacement Part

To determine if you need a replacement part, contact Schneider Electric and follow
the procedure below so that the representative can assist you promptly:
1. In the event of an alarm condition, scroll through the alarm lists, record the
information, and provide it to the representative.
2. Write down the serial number of the unit so that you will have it easily
accessible when you contact Schneider Electric.
3. If possible, call Schneider Electric from a telephone that is within reach of the
display so that you can gather and report additional information to the
representative.
4. Be prepared to provide a detailed description of the problem. A representative
will help you solve the problem over the telephone, if possible, or will assign a
return material authorization (RMA) number to you. If a module is returned to
Schneider Electric, this RMA number must be clearly printed on the outside of
the package.
5. If the unit is within the warranty period and has been started up by Schneider
Electric, repairs or replacements will be performed free of charge. If it is not
within the warranty period, there will be a charge.
6. If the unit is covered by a Schneider Electric service contract, have the contract
available to provide information to the representative.
Return Parts to Schneider Electric

Call Schneider Electric to obtain an RMA number.
To return an inoperable part to Schneider Electric, pack the module in the original
shipping materials, and return it by insured, prepaid carrier. The customer support
representative will provide the destination address. If you no longer have the
original shipping materials, ask the representative about obtaining a new set. Pack
the module properly to avoid damage in transit. Never use styrofoam beads or
other loose packaging materials when shipping a module. The module may settle
990–2748J-001 45
in transit and become damaged. Enclose a letter in the package with your name,
RMA number, address, a copy of the sales receipt, description of the problem, a
phone number, and a confirmation for payment (if necessary).
NOTE: Damages sustained in transit are not covered under warranty.
Parts Replaceable by Qualified Personnel
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
ALL safety instructions in the Safety Manual shall be read, understood and
followed.
DANGER
Apply appropriate personal protective equipment (PPE) and follow safe work
practices for all part replacement procedures.
Part Part number

Battery module WSYBTU2
Power module WSYPM25KD
Intelligence module WSYMIM6
System power supply WSYPSU2
External connection board WSYEXCB
ID and relay controller board WSYIDRC
External switchgear board WSYEXSG2
Battery breaker motor PSU WSYBBMOPSU2
Battery monitoring board WSYBMB2
A-Bus communication board WSYBATTCOM
Filter option (pads, frame and SYOPT005
mounting hardware)
Filter pad 0J-875–00093
46 990–2748J-001
Battery Module Replacement

Replacement Requirements
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASH
• Battery circuit breakers must be installed according to the specifications and
requirements as defined by Schneider Electric.
• Servicing of batteries must only be performed or supervised by qualified
personnel knowledgeable of batteries and the required precautions. Keep
unqualified personnel away from batteries.
• Do not dispose of batteries in a fire as they can explode.
• Do not open, alter, or mutilate batteries. Released electrolyte is harmful to the
skin and eyes. It may be toxic.
DANGER
Batteries can present a risk of electric shock and high short-circuit current. The
following precautions must be observed when working on batteries
• Remove watches, rings, or other metal objects.
• Use tools with insulated handles.
• Wear protective glasses, gloves and boots.
• Do not lay tools or metal parts on top of batteries.
WARNING
RISK OF EQUIPMENT DAMAGE
• When replacing batteries, always replace with the same type and number of
batteries or battery packs.
• Wait until the system is ready to be powered up before installing batteries in
the system. The time duration from battery installation until the UPS system
is powered up must not exceed 72 hours or 3 days.
• Batteries must not be stored more than six months due to the requirement of
recharging. If the UPS system remains de-energized for a long period, we
recommend that you energize the UPS system for a period of 24 hours at
least once every month. This charges the batteries, thus avoiding irreversible
damage.
equipment damage.
NOTE: The batteries must only be replaced with Schneider Electric high
performance battery units.
Schneider Electric recommends that the entire battery module (one row of
batteries) is replaced at the same time to ensure optimal runtime (see Example 1).
However it may only be necessary to replace three battery units at the same time
according to examples 2 and 3 in the table below. The concept below also applies
to batteries from different manufacturers.
990–2748J-001 47
Position A Position B Position C Position D Position E Position F

Example 1 New New New New New New
Example 2 New New New Old Old Old
Example 3 Old Old Old New New New
Storage Requirements
NOTE: The battery modules must be stored indoors and with their protective
packaging still in place.
NOTE: Stored batteries should be recharged at regular intervals, depending on the
storage temperature.
Storage Temperature Recharge Interval

-15 °C to 20 °C/5 °F to 68 °F 9 months
20 °C to 30 °C/68 °F to 86 °F 6 months
30 °C to 40 °C/86 °F to 104 °F 3 months
NOTE: Do not store the batteries for more than 12 months.
48 990–2748J-001
Replace Batteries
DANGER
Electrical equipment must be installed, operated, serviced, and maintained by
qualified personnel only.
Two people are required to lift components weighing between 18–32

kg (40–70 lbs).
1. Holding the handle, gently lift the battery unit and pull it halfway out. A lock
mechanism prevents it from being pulled all the way out.
2. Release the lock by pushing the battery unit upwards and pull the battery unit
all the way out while you continue to support its weight.
3. Carefully guide the new battery unit into the system.
990–2748J-001 49
Replacement of Power Modules

The procedure for replacement is dependent on the UPS model.
Front View of Symmetra PX without Fuses Front View of Symmetra PX with Fuses
Follow one of the procedures: Follow the procedure:

• Replace Power Module with System in • Replace the Power Module with System in Normal
Maintenance Bypass Operation, page 50 Operation, page 57
• Replace Power Module with System in Battery
Operation, page 53
Replace Power Module with System in Maintenance Bypass Operation
DANGER
Electrical equipment must be installed, operated, serviced, and maintained only
by qualified personnel.
DANGER
If power modules are removed, blanking panels must be installed to restrict
access to live parts. Blanking panels can be obtained from Schneider Electric.
NOTE: Before replacing the power modules, ensure that the UPS system
firmware version and the System firmware version stored at memory card are
identical on the System Information screen. See View and Save Information
about Firmware Version, page 76 for more information.
50 990–2748J-001
Three people are required to lift components weighing between 32 -

54 kg (70 - 120 lbs).
1. Identify the power module that needs to be removed or replaced. An inoperable

power module can be identified via the display or red LED indication in the top
right corner of the power module.
Front View of the Power Module Cabinet
2. Transfer the UPS system into maintenance bypass operation, according to one
of the procedures below:
– Single systems: Transfer the UPS to maintenance bypass operation as
described in Shut Down System from Normal to Maintenance Bypass
Operation, page 37
– Parallel redundant system: Isolate the UPS from the parallel system as
described in Isolate One UPS from the Parallel System, page 40
– Parallel capacity system: Transfer the parallel system to maintenance
bypass as described in Shut Down System from Normal to Maintenance
Bypass Operation, page 37
3. Turn the locking latch of the power module counter-clockwise to the unlocked
position.
990–2748J-001 51
4. Unscrew the spring-activated knobs on both sides of the power module.

5. Pull the power module up and out of the cabinet as far as the lock mechanism
allows.
6. Release the lock by pressing the black plastic tab on each side of the power
module and pull the power module all the way out.
7. Carefully guide the new power module completely into the system.
8. Secure the spring-activated knobs on both sides of the power module.
9. Turn the locking latch clockwise to the locked position.
10.Restart up the UPS by following one of the procedures below:
– Single systems: Start Up the System , page 35.
– Parallel redundant system: Start Up UPS and add to a Running Parallel
System, page 41.
– Parallel capacity system: Start Up the System , page 35.
11. Verify that the LED in the top right corner of the power module will start to flash
(green) which indicates that the power module is initializing and doing a self-
test. When the self-test is complete, the LED will be constant green.
52 990–2748J-001
12.The system will automatically update the power module with the system
firmware version. Verify that the new power module has the same firmware
version as the other power modules in the UPS system:
a. Check for Not expected firmware installed alarms. If the alarm is present,
contact Schneider Electric.
b. From the home screen on the display select UPS System > System
Information > Firmware Overview to open the Firmware Overview
screen.
c. Verify that the firmware versions are the same. If not, contact Schneider
Electric.
Replace Power Module with System in Battery Operation
DANGER
DANGER

54 kg (/70 - 120 lbs).
990–2748J-001 53
CAUTION
RISK OF LOAD DROP
Before replacing a power module with this procedure, ensure that:
• the UPS Module Redundancy on the UPS Summary screen is minimum N
+1 so the remaining power modules can support the load. If not, contact
Schneider Electric.
• the batteries are fully charged and that the UPS Runtime Available on the
UPS Summary screen is sufficient to support the load during the
replacement of the power module. If sufficient UPS Runtime Available is not
available, use the procedure Replace Power Module with System in
Maintenance Bypass Operation, page 50 for replacing the power module. We
recommended that a battery runtime calibration has been performed at least
24 hours before replacing the power module. Please see Perform a Battery
Runtime Calibration, page 14 for more information.
• there are no other alarms, except for the inoperable power module, present in
the Active Alarms list.
damage.
1. Unpack the new power module.

2. Open the UPS input breaker (Q1).
Verify that the system is in battery operation and that there are no other alarms,
except for the inoperable power module, present.
CAUTION
RISK OF LOAD DROP
The remaining steps of this procedure must be completed within the
remaining runtime available.
damage.
3. Open the bypass input breaker Q5 (if available).If the system does not have a
Q5 breaker, turn the locking latch of the static switch module counter-clockwise
to the unlocked position to deactivate the static switch module.
Front View of the I/O Cabinet
54 990–2748J-001

5. Turn the locking latch counter-clockwise to the unlocked position.

990–2748J-001 55
allows.
CAUTION
RISK OF LOAD DROP
Ensure that the UPS Runtime Available on the UPS Summary screen is
sufficient to support the load for completion of the remaining steps of this
procedure. If that is not the case, turn the system back to normal operation
and wait for the batteries to recharge.
damage.
10.Secure the spring-activated knobs on both sides of the power module.
12.Verify that the LED in the top right corner of the power module will start to flash
56 990–2748J-001
13.Close the bypass input breaker Q5 (if available). If the system does not have a
Q5 breaker, turn the locking latch of the static switch module clockwise to active
the static switch module.
14.Close the UPS input breaker Q1.
15.Verify that the UPS Mode is Normal Operation in the upper right corner of the
display.
a. Check for Not expected firmware installed alarms. If this alarm is present,
screen.
Electric.
Replace the Power Module with System in Normal Operation
DANGER
This procedure must only be performed on systems with fuses. Refer to
Replacement of Power Modules, page 50 for more information.
DANGER
990–2748J-001 57
DANGER
CAUTION
RISK OF LOAD DROP
Before replacing a power module with this procedure, ensure that:
• the UPS Module Redundancy on the UPS Summary screen is minimum N
+1 so the remaining power modules can support the load. If not, contact
Schneider Electric.
• there are no other alarms, except for the inoperable power module, present in
the Active Alarms list.
damage.

54 kg (70 - 120 lbs).
58 990–2748J-001

2. Turn the locking latch of the power module counter-clockwise to the unlocked
position.
990–2748J-001 59
allows.
7. Fasten the spring-activated knobs on both sides of the power module.
9. Verify that the LED in the top right corner of the power module will start to flash
60 990–2748J-001
a. Check for Not expected firmware installed alarms. If the alarm is present,
screen.
Electric.
990–2748J-001 61
Replace Intelligence Modules
DANGER
NOTE: Before replacing the intelligence modules, ensure that the UPS system
NOTE: Replace only one intelligence module at a time.
1. Identify the inoperable intelligence module via the display or red LED indication.
2. Loosen the two screws in the intelligence module (one in the top and one
through the disable button at the bottom of the intelligence module).
3. Press down the disable button to loosen and deactivate the intelligence module.
4. Pull out the intelligence module.
5. Carefully insert the new module into the slot.
62 990–2748J-001
6. Enable the button to close and activate the intelligence module and the LED will
flash green. When the initialization is complete, the LED will be solid green.
7. Fasten the two screws to secure the intelligence module.
8. Select UPS System > System Information > Firmware Overview and verify
that the intelligence module updates automatically to the system version.
Replace Boards in the I/O Cabinet
DANGER
WARNING
HAZARD OF ELECTRIC SHOCK
Before replacing the boards, the UPS must be transferred into maintenance
bypass operation:
• Single systems: Transfer the UPS to maintenance bypass operation as
described in Shut Down System from Normal to Maintenance Bypass
Operation, page 37.
• Parallel redundant system: Isolate the UPS from the parallel system as
described in Isolate One UPS from the Parallel System, page 40.
• Parallel capacity system: Transfer the parallel system to maintenance bypass
as described in Shut Down System from Normal to Maintenance Bypass
Operation, page 37.
equipment damage.
NOTE: Before replacing the boards, ensure that the UPS system firmware
version and the System firmware version stored at memory card are identical
on the System Information screen. See View and Save Information about
Firmware Version, page 76 for more information.
NOTE: Verify that there are no active PBUS alarms before removing the external
connection board and the ID and relay controller.
NOTE: Replace only one board at a time.
NOTE: An inoperable system power supply can be identified via the display or a
flashing red LED indication.
990–2748J-001 63
1. Loosen the two/four screws in the corners of the board.
A. External connection board

B. External switch gear board
C. System power supply
D. Fan fuse surveillance board
E. ID and relay controller
2. Remove the cables connected to the board (if any).
3. Carefully pull out the board.
4. Carefully insert the new board into the slot.
5. Reconnect the cables removed in step 2.
6. Secure the new board with the two/four screws.
7. Restart up the UPS by following one of the procedures below:
– Single systems: Start Up the System , page 35.
– Parallel redundant system: Start Up UPS and add to a Running Parallel
System, page 41.
– Parallel capacity system: Start Up the System , page 35.
8. Select UPS System > System Information > Firmware Overview and verify
that the board updates automatically to the system firmware version.
Replace Boards in the Battery Cabinet
DANGER
Electrical equipment must be installed, operated, serviced, and maintained by
qualified personnel only.
NOTE: Schneider Electric recommends opening the battery breaker before

replacing the system power supply in the battery cabinet.
NOTE: Replace only one board at a time.
64 990–2748J-001
1. Loosen the two/four screws in the corners of the board.
A. Battery motor breaker PSU

B. System power supply
C. Top-half battery monitoring board
D. Bottom-half battery monitoring board
E. A-Bus communication board
2. Remove the cables connected to the board (if any).
3. Carefully pull out the board.
4. Carefully insert the new board into the slot.
5. Reconnect the cables removed in step 2.
6. Secure the new board with the two/four screws.
Replace Door Filters in the Power Module Cabinet (Option)
DANGER
The filters are used for extra protection of systems installed in an environment with
conductive dust. Check the filters at regular intervals. If the filters show visible dust
or other impurities, the filters must be replaced.
990–2748J-001 65
1. Loosen the screw and disconnect the ground wire between the front door and
the cabinet.
2. Remove the existing top and bottom filters from the door.
Rear View of the Power Module Cabinet Front Door
3. Install the new bottom filter plate.

4. Remove the bottom right perforated area of the filter to get access to the bottom
hinge.
5. Remove the three perforated corners marked on the drawing.
6. Install the logo plate.
66 990–2748J-001
7. Install the top filter plate.
Rear View of the Power Module Cabinet Front Door
8. Remove the top right perforated area of the filter to get access to the top hinge.
9. Remove the three perforated corners marked on the drawing.
10.Reconnect the ground wire disconnected in step 1.
11. Reset the door filter statistics from the Door Filter Settings screen on the
display. See Set the Door Filter Settings, page 26 for more information.
990–2748J-001 67
250/500 kW 400/480 V Troubleshooting
Troubleshooting
Alarms
The color of the top of the screen switches from blue to red and an alarm button is
shown when an alarm situation occurs.
Alarm Button
Tap the alarm button to go to the Active Alarms screen that displays all active
alarms, along with a corrective action for addressing each alarm. When you tap the
alarm button, the alarm will automatically be silenced.
Alarm Levels
Info
Informational alarm. No immediate action required. Check the cause of the alarm
as soon as possible.
Warning
The load remains supported, but action must be taken. Call Schneider Electric for
instructions.
68 990–2748J-001
Troubleshooting 250/500 kW 400/480 V
Critical
Take immediate action. Call Schneider Electric for instructions.
View the Active Alarms

1. Tap the Alarm button on the top bar when an alarm situation occurs.
990–2748J-001 69
2. A list of the active alarms is shown on the screen.

– Tap Location to see the location of the particular module.
– Tap Graph to see voltages and currents at the time the alarm was
generated.
– The three alarm severity icons display at the top of the screen with numbers
indicating how many times each severity type has occurred. Tap that icon or
number to display the next alarm of that severity type on the screen. When
you reach the final alarm, tapping the icon displays the first one of the same
severity.
NOTE: The RIM Alarms button gives access to active alarms for the redundant
intelligence module, which is the intelligence module that is not in control at the
time being.
View the Logs

Summary screen.
The Event Log screen can be accessed either by tapping Event Log on the
Active Alarms screen see View the Active Alarms, page 69 or by following this
procedure:
1. From the home screen on the display select UPS system > System
Information > Logs.
70 990–2748J-001
2. Active in control indicates which intelligence module is in control of the

system. Tap Active Event Log to view the records from the intelligence module
in control, or tap the RIM Event Log to view the records from the intelligence
module that is passive.
3. The Recent Events log contains a detailed record of the 32 latest events. Tap
Full Log to see the 10000 latest events and access the Save Log button.
990–2748J-001 71
4. Tap Filter to filter the event log or go directly to step 9 to save the event log.
5. Select to filter the events by source, location and/or timestamp and tap OK.
72 990–2748J-001
6. Set your filter parameters and tap OK to initiate the filtering.
7. To save the log, open the front door of the I/O cabinet and insert a USB flash
drive into the USB port on the display.
NOTE: Do not remove the USB flash drive before a dialog box on the display
indicates that it is safe to remove the USB flash drive.
NOTE: USB flash drives from the following manufacturers have passed our
tests: Cn Memory, SanDisk, Integral, A-Data, Pqi, PNY, OCZ, Verbatim, Lexar,
TwinMOS, Freecom, Toshibia, Sony, LG, and Yifang Digital. If you experience
problems using your USB flash drive, please try a different USB flash drive,
preferably one from the above list.
990–2748J-001 73
8. Tap Save Log. The full event log is saved as a text and an HTML file.
Associated event capture files are also saved. All files are saved in a single
compressed zip-file to the USB flash drive.
Bookmark an Entry in the Event Log

A maximum of five entries can be bookmarked in the system.
1. Double tap on an event in the event log to bookmark a log entry.

2. Bookmarked entries are highlighted in a darker background colour.
74 990–2748J-001
3. Tap the bookmark symbol to cycle through the bookmarks.

If you try to bookmark a sixth entry in the event log, the following screen will be
shown:
You can choose to remove all existing bookmarks by tapping Remove All or
tapping Cancel to remove them one by one. Tap twice on the log entry to clear
a bookmark.
990–2748J-001 75
View and Save Information about Firmware Version

Summary screen.
1. From the home screen on the display select UPS system > System
Information.
2. Verify that the UPS firmware version and UPS firmware version stored at
memory card are identical. Tap Firmware Overview.
3. To save the firmware version list, open the front door of the I/O cabinet and
insert a USB flash drive into the USB port on the display.
NOTE: Do not remove the USB flash drive before a dialog box on the display
indicates that it is safe to remove the USB flash drive.
NOTE: USB flash drives from the following manufacturers have passed our
tests: Cn Memory, SanDisk, Integral, A-Data, Pqi, PNY, OCZ, Verbatim, Lexar,
TwinMOS, Freecom, Toshibia, Sony, LG, and Yifang Digital. If you experience
problems using your USB flash drive, please try a different USB flash drive,
preferably one from the above list.
76 990–2748J-001
4. Tap Save FW* Versions List to save the firmware version list as an HTML file.
Tap the button in the location column to open the Module Status Details
screen for the particular module.
Reboot the Display

1. Open the front door of the I/O cabinet and press the reboot button at the bottom
of the display to reboot the display.
990–2748J-001 77
Schneider Electric
35 rue Joseph Monier
92500 Rueil Malmaison
France
+ 33 (0) 1 41 29 70 00
www.schneider-electric.com
As standards, specifications, and design change from time to time,

please ask for confirmation of the information given in this publication.
© 2014 – 2016 Schneider Electric. All rights reserved.

990–2748J-001

Man Sym PX 250-500K - MBPN-9NKBRT - R2 - EN

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Symmetra™ PX

Isolate One UPS from the Parallel System..................................................40

Important Safety Instructions — SAVE THESE

The addition of this symbol to a “Danger” or “Warning” safety

This is the safety alert symbol. It is used to alert you to potential

Schneider Electric has carefully reviewed wording in product hazard messages to

be performed on an energized Symmetra PX UPS only after the user has

Front View of the I/O cabinet

Normal Op. –> Static Bypass

Isolate this UPS

UPS Summary Screen

Parallel System Summary

2. Select the preferred language.

Set the User Password Settings

2. Change the user password:

Perform a Battery Runtime Calibration

To perform a test, the following conditions must be present:

Set the Battery Self-Test Settings

2. Set the battery test settings

Set the Display Settings

2. Set the display settings:

Set the Network Management Card (NMC) Settings

5. Tap the arrow down button and change the settings.

7. Tap the arrow down button and change the settings.

Set the Alarm Settings

Single System Parallel System

2. Set the threshold values that will trigger the alarms:

7. Tap Apply to confirm the settings.

Set the System Settings

2. Set the system settings.

Enable Virtual Display Application

Rear View of the I/O Cabinet Front Door

3. Check mark Enable virtual display application to activate the VDA.

Set the Door Filter Settings

2. Set the door filter lifetime depending on the installation environment:

Set the Subfeed Breaker Names

Single System Parallel System

Single System Parallel System

Requested Static Bypass Operation/Forced Static Bypass Operation

Single System Parallel System

ECO Mode (Option)

Single System Parallel System

Single System Parallel System

Requested Static Bypass Operation/Forced Static Bypass Operation

Maintenance Bypass Operation

Single System Parallel System

2. Type in the user password and tap Enter.

NOTE: The default user password is “apc”.

Start Up the System

Shut Down System from Normal to Maintenance Bypass

Operate the Battery Breaker Manually

Front View of the Battery Cabinet

1. Turn the selector to Manual position.

Transfer from Normal to Requested Static Bypass Operation

Transfer from Requested Static Bypass to Normal Operation

Enable ECO Mode (Option)

2. Select Yes to confirm.

Disable ECO Mode (Option)

Isolate One UPS from the Parallel System

Start Up UPS and add to a Running Parallel System

Start a Virtual Display Application Session

Access a Configured Network Management Card

• The HTTP protocol (enabled by default), which provides authentication by user