ISO 44001 - The Next Evolution

of Collaborative Working
Eur Ing Paul R Greenwood
EMBA CEng MIET FCMI FCQI MICW
Managing Director
Greenwood Consultants

London Constructing Excellence Club

13th February 2018, London Capital Club
#lcecCW #ISO44001
Agenda

• The CE Approach to Collaborative Working

• Latham and Egan Reports
• Background to ISO 44001
• Evolution Timeline
• BS 11000 Model
• ISO Annexe SL Model
• The ISO 44001 Framework
• Stages
• Themes
• Implementing ISO 44001
• ISO 44001 Conclusions

GCR-LCEC007 Rev 1 13th Feb 2018 Page 2 © Greenwood Consultants Limited 2018
The Constructing Excellence
Approach to
Collaborative Working
Three Overriding Principles
Common Vision
and Leadership

Collaborative
Working
Collaborative Collaborative
Processes Culture and
and Tools Behaviours

‘Collaborative Working - The Principles’,

Constructing Excellence, 2011.

GCT50-001 Rev D12 15 February 2017 Page 4 © Greenwood Consultants Limited 2018
Six Critical Success Factors

• Early involvement
• Selection by value
• Aligned commercial arrangements
• Common processes and tools
• Performance measurement
• Long-term relationships

‘Collaborative Working - The Principles’,

Constructing Excellence, 2011

GCR-LCEC007 Rev 1 13th Feb 2018 Page 5 © Greenwood Consultants Limited 2018
Constructing Excellence Through Collaborative Working

‘Collaborative Working - The Principles’, Constructing Excellence, 2011

GCR-LCEC007 Rev 1 13th Feb 2018 Page 6 © Greenwood Consultants Limited 2018
Background to ISO 44001
The Source - BS 11000

• “= a strategic framework
to establish and improve collaborative
relationships in organisations of all
sizes.”
• From concept to disengagement
• Based upon the CRAFT Model -
Institute for Collaborative Working
• First national standard of its type

BS 11000-1:2010 Collaborative Business Relationships

- Part 1: A Framework Specification.

BS 11000-2:2011 Collaborative Business Relationships

- Part 2: A Guide to Implementing BS 11000-1.

GCT50-001 Rev D12 15 February 2017 Page 8 © Greenwood Consultants Limited 2018
 Evolution Timeline
BSI PAS BS 11000-1 BS 11000-2 ISO 44001
11000 (Standard) (Guide) (Standard)

Formation of
Partnership MOD Guide ‘Building Down Launch of First
Sourcing Ltd to Barriers’ the CRAFT Certifications ISO/PC286
by DTI & CBI Partnering MOD Programme by BSI commences

90 91 9293 9495 96 97 98 990001 02 03 0405 0607 08 0910 11 1213 14151617

New ‘Constructing ‘Rethinking PPC 2000 NEC ‘Accelerating TPC 2005 FAC1+TAC1
Engineering the Team’ Construction’ Contract Partnering Change’ Contract Framework
Contract Latham Egan ACA Option X12 Strategic ACA Alliance
ICE Forum Contract
‘UK Collaboration Timeline’, ACA/ACE
© Greenwood Consultants, February 2017.

GCT50-001 Rev D12 15 February 2017 Page 9 © Greenwood Consultants Limited 2018
Applicable Relationships

• Single programme or project Clients/

• Individual relationship Customers

• Multiple relationships
• Particular types of relationships Internal Collaborative
External
Relationship
• = Partners Management Partners

“... where collaboration can open

new strategic opportunities” Supply
-Chain
“ potential for improvement
through the adoption of a
collaborative relationship”

Based on ‘Multi-Dimensional Relationships’ (aka North-South Diagram),

BS 11000-1:2010 Collaborative Business Relationships - Part 1.

GCR-LCEC007 Rev 1 13th Feb 2018 Page 10 © Greenwood Consultants Limited 2018
Markets/Sectors

• Innovators
• Aerospace
• Defence
• High security IT
• Facilities management
• Early adopters
• Rail
• Highways
• Water
• Early majority?
• Nuclear decommissioning
• Nuclear construction
• Airports
• =
GCR-LCEC007 Rev 1 13th Feb 2018 Page 11 © Greenwood Consultants Limited 2018
The BS 11000 Framework

Phase 1 Stage 1 Awareness

Strategic
Stage 2 Knowledge

Stage 3 Internal Assessment

Phase 2 Stage 4 Partner Selection

Engagement
Stage 5 Working Together

Stage 6 Value Creation

Phase 3 Stage 7 Staying Together

‘The BS 11000 Model’,
© Greenwood Consultants Limited, June 2013.
Management
Stage 8 Exit Strategy

GCR-LCEC007 Rev 1 13th Feb 2018 Page 12 © Greenwood Consultants Limited 2018
BS 11000 - Phase 1 Strategic

Development of Phase 1 Stage 1 Awareness

strategic Strategic
commitment to Stage 2 Knowledge
collaborative
Stage 3 Internal Assessment
working, based
upon a thorough Phase 2 Stage 4 Partner Selection
understanding of Engagement
the opportunities, Stage 5 Working Together
benefits, risks and
constraints of this Stage 6 Value Creation
approach
Phase 3 Stage 7 Staying Together
Management
Stage 8 Exit Strategy

GCR-LCEC007 Rev 1 13th Feb 2018 Page 13 © Greenwood Consultants Limited 2018
BS 11000 - Phase 2 Engagement

Selection of Phase 1 Stage 1 Awareness

committed Strategic
partners and the Stage 2 Knowledge
establishment of
Stage 3 Internal Assessment
joint objectives,
structures, Phase 2 Stage 4 Partner Selection
processes and Engagement
systems for Stage 5 Working Together
creating new
value Stage 6 Value Creation

Phase 3 Stage 7 Staying Together

Management
Stage 8 Exit Strategy

GCR-LCEC007 Rev 1 13th Feb 2018 Page 14 © Greenwood Consultants Limited 2018
BS 11000 - Phase 3 Management

Management of Phase 1 Stage 1 Awareness

the joint value- Strategic
creating Stage 2 Knowledge
relationship and
Stage 3 Internal Assessment
systematic
disengagement Phase 2 Stage 4 Partner Selection
Engagement
Stage 5 Working Together

Stage 6 Value Creation

Phase 3 Stage 7 Staying Together

Management
Stage 8 Exit Strategy

GCR-LCEC007 Rev 1 13th Feb 2018 Page 15 © Greenwood Consultants Limited 2018
The ISO Annexe SL Model
1-3 Scope, Refs, Terms + Defs • New high level structure for
all management system
4 Context of the Organisation standards
5 Leadership • Identical core text,
common terms and core
6 Planning definitions
• Aids integration between
7 Support
management systems
8 Operation

9 Performance Evaluation

10 Improvement
‘The ISO Annexe SL Model’,
© Greenwood Consultants Limited, July 2015.
GCR-LCEC007 Rev 1 13th Feb 2018 Page 16 © Greenwood Consultants Limited 2018
ISO 11000 and Annexe SL
1-3 Scope, Refs, TermsPhase
+ Defs 1 Stage 1 Awareness
Strategic
4 Context of the Organisation Stage 2 Knowledge

5 Leadership Stage 3 Internal Assessment

6 Planning Phase 2 Stage 4 Partner Selection

Engagement
7 Support Stage 5 Working Together

8 Operation Stage 6 Value Creation

9 Performance Evaluation
Phase 3 Stage 7 Staying Together
Management
10 Improvement Stage 8 Exit Strategy
‘ISO 11000 and Annexe SL’,
© Greenwood Consultants Limited, July 2015.
GCR-LCEC007 Rev 1 13th Feb 2018 Page 17 © Greenwood Consultants Limited 2018
ISO 44001
Collaborative Business Relationship
Management Systems
- Requirements and Framework

GCR-LCEC007 Rev 1 13th Feb 2018 Page 18

 Corporate
ISO 44001 Framework
Phase 1 Stage 1 Operational Awareness
Development Strategic
Stage 2 Knowledge
of the
organisation’s Stage 3 Internal Assessment
corporate
strategic Phase 2 Stage 4 Partner Selection
approach to Engagement
collaborative Stage 5 Working Together
working
Stage 6 Value Creation

Phase 3 Stage 7 Staying Together

Management
‘ISO 44001 Model’,
© Greenwood Consultants Limited, February 2017.
Stage 8 Exit Strategy Activation

GCR-LCEC007 Rev 1 13th Feb 2018 Page 19 © Greenwood Consultants Limited 2018
Stage 1 Operational Awareness
Corporate
Development of the overall
Stage 1 Operational Awareness
approach to collaborative
working at an operational Stage 2 Knowledge
business, programme or
project level Stage 3 Internal Assessment

Stage 4 Partner Selection

Stage 5 Working Together

Stage 6 Value Creation

Stage 7 Staying Together

Stage 8 Exit Strategy Activation

GCR-LCEC007 Rev 1 13th Feb 2018 Page 20 © Greenwood Consultants Limited 2018
Stage 2 Knowledge
Corporate
Establishment of a body of
Stage 1 Operational Awareness
knowledge and a specific
strategy, business case and Stage 2 Knowledge
implementation plan for each
identified opportunity Stage 3 Internal Assessment

Stage 4 Partner Selection

Stage 5 Working Together

Stage 6 Value Creation

Stage 7 Staying Together

Stage 8 Exit Strategy Activation

GCR-LCEC007 Rev 1 13th Feb 2018 Page 21 © Greenwood Consultants Limited 2018
Stage 3 Internal Assessment
Corporate
Undertaking a structured
Stage 1 Operational Awareness
assessment of the capability
and maturity to successfully Stage 2 Knowledge
engage in a collaborative
initiative Stage 3 Internal Assessment

Stage 4 Partner Selection

Stage 5 Working Together

Stage 6 Value Creation

Stage 7 Staying Together

Stage 8 Exit Strategy Activation

GCR-LCEC007 Rev 1 13th Feb 2018 Page 22 © Greenwood Consultants Limited 2018
Stage 4 Partner Selection
Corporate
Undertaking a structured
Stage 1 Operational Awareness
approach to the identification,
evaluation and selection of Stage 2 Knowledge
appropriate partners
Stage 3 Internal Assessment

Stage 4 Partner Selection

Stage 5 Working Together

Stage 6 Value Creation

Stage 7 Staying Together

Stage 8 Exit Strategy Activation

GCR-LCEC007 Rev 1 13th Feb 2018 Page 23 © Greenwood Consultants Limited 2018
Stage 5 Working Together
Corporate
Establishing the right platform
Stage 1 Operational Awareness
for collaborative working
Stage 2 Knowledge

Stage 3 Internal Assessment

Stage 4 Partner Selection

Stage 5 Working Together

Stage 6 Value Creation

Stage 7 Staying Together

Stage 8 Exit Strategy Activation

GCR-LCEC007 Rev 1 13th Feb 2018 Page 24 © Greenwood Consultants Limited 2018
Stage 6 [Additional] Value Creation
Corporate
Establishing approaches that
Stage 1 Operational Awareness
seek to build additional value
out of the joint relationship Stage 2 Knowledge

Stage 3 Internal Assessment

Stage 4 Partner Selection

Stage 5 Working Together

Stage 6 Value Creation

Stage 7 Staying Together

Stage 8 Exit Strategy Activation

GCR-LCEC007 Rev 1 13th Feb 2018 Page 25 © Greenwood Consultants Limited 2018
Stage 7 Staying Together
Corporate
Ongoing joint management of
Stage 1 Operational Awareness
collaborative initiatives
Stage 2 Knowledge

Stage 3 Internal Assessment

Stage 4 Partner Selection

Stage 5 Working Together

Stage 6 Value Creation

Stage 7 Staying Together

Stage 8 Exit Strategy Activation

GCR-LCEC007 Rev 1 13th Feb 2018 Page 26 © Greenwood Consultants Limited 2018
Stage 8 Exit Strategy Activation
Corporate
[Developing, maintaining and]
Stage 1 Operational Awareness
activating an effective
strategy for disengagement Stage 2 Knowledge

Stage 3 Internal Assessment

Stage 4 Partner Selection

Stage 5 Working Together

Stage 6 Value Creation

Stage 7 Staying Together

Stage 8 Exit Strategy Activation

GCR-LCEC007 Rev 1 13th Feb 2018 Page 27 © Greenwood Consultants Limited 2018
 Corporate
ISO 44001 Themes

Relationship Management Plan

Exit Strategy

Knowledge Management

Value Creation

Risk Management

Governance

Competence and Behaviour

Leadership

Business Objectives

Vision and Values

Phase 1 Stage 1 Operational Awareness
Strategic
Stage 2 Knowledge

Stage 3 Internal Assessment

Phase 2 Stage 4 Partner Selection

Engagement
Stage 5 Working Together

Stage 6 Value Creation

Phase 3 Stage 7 Staying Together

Management
‘ISO 44001 Themes’,
© Greenwood Consultants Limited, February 2017.
Stage 8 Exit Strategy Activation

GCR-LCEC007 Rev 1 13th Feb 2018 Page 28 © Greenwood Consultants Limited 2018
 Stage 1 Operational Awareness

Stage 8 Exit Strategy Activation

Vision and Values

Stage 3 Internal Assessment

ISO 44001 Themes

Stage 5 Working Together

Stage 4 Partner Selection

Stage 7 Staying Together

Business Objectives

Stage 6 Value Creation

Stage 2 Knowledge
Leadership

Competence and Behaviour

Governance

Risk Management

Value Creation

Management
Engagement
Knowledge Management
Strategic

Phase 3
Phase 1

Phase 2
Corporate

Exit Strategy
‘ISO 44001 Themes’,
© Greenwood Consultants Limited, February 2017.
Relationship Management Plan

GCR-LCEC007 Rev 1 13th Feb 2018 Page 29 © Greenwood Consultants Limited 2018
Implementing ISO 44001
Help

• WIP Principles
• Current BS 11000-2:2017
Guide to Implementing BS ISO 44001
• WIP ISO/WD 44002.2
Guide to Implementing ISO 44001
• Proposed ISO 44nnn
Guide to collaboration for SMEs =

GCR-LCEC007 Rev 1 13th Feb 2018 Page 31 © Greenwood Consultants Limited 2018
Framework Entry Points
Strategic Commitment Corporate

Opportunities for Collaboration Stage 1 Operational Awareness

Potential Partner Organisations Stage 2 Knowledge

Existing Relationship Stage 3 Internal Assessment

New Collaborative Relationship Stage 4 Partner Selection

Existing Collaborative Relationship Stage 5 Working Together

Existing Collaborative Relationship Stage 6 Value Creation

Existing Collaborative Relationship Stage 7 Staying Together

Existing Collaborative Relationship

‘ISO 44001 Model Entry Points’,
Stage 8 Exit Strategy Activation
© Greenwood Consultants Limited, 2017.
GCR-LCEC007 Rev 1 15 February 2017 Page 32 © Greenwood Consultants Limited 2018
ISO 44001 Certification
a milestone, not the goal
• Assessment
• 224 requirements
• Standard two stage process
• Certification Bodies
BSI, Lloyds, SGS, others =
• Accreditation
• Maintains standards across Certification Bodies
• Not yet available for BS 11000/ISO 44001
• Validation
• In the absence of Accreditation, the Institute for Collaborative
Working undertakes validation assessments of Certification Bodies

GCR-LCEC007 Rev 1 13th Feb 2018 Page 33 © Greenwood Consultants Limited 2018
ISO 44001 Benefits
• Neutral consistent framework
• Collaborative language
• Change programme
• Management system

Basis for gap analysis
• Identifies key value creation issues
• Leadership, competence and behaviour
• Value, risk and knowledge management  Reduces risk
• Meshes different business  Reduces time to
cultures, structures and systems implement
• Public - private - third sectors  Improves
• Large - medium - small businesses probability of
success
• Provides mechanism
for value creation  Improves overall
value
GCR-LCEC007 Rev 1 13th Feb 2018 Page 34 © Greenwood Consultants Limited 2018
ISO 44001 Conclusions

• The most comprehensive framework for

collaborative working
• Built on robust experience of BS 11000
• Compatible with key non-adversarial
construction contracts
• Spreading worldwide

Vision and Leadership

Culture and Behaviour
Processes and Systems

GCR-LCEC007 Rev 1 13th Feb 2018 Page 35 © Greenwood Consultants Limited 2018
Q&A
PGreenwood@GreenwoodConsultants.com
GreenwoodConsultants.com
@GreenwoodCLtd #ISO44001 #TC286