Case study solution: On A day in the life of Frederic Godé, Operations Manager

ANSWER:1

Strategic

 Maintaining command over both production and quality.

 Discussion on the growing demand and various ways for meeting it.

 During a visit, quality control inspects to ensure that the best product is being produced

and following customer requirements.

 Predictions of demand and the quality of the product's performance.

 Making preparations to advance the company.

 Expansion of both capacity and process automation to meet the rising demand and

maintain timely delivery.

 The establishment of competition for newly released goods on the market

 The operation of the company is being adversely affected by significant issues.

Design

 Packaging automation and robots, the need for necessary equipment, the economic

reason, and the capability of packaging to meet future standards are all topics that will be

discussed.

 Prerequisites for growth to meet the ever-increasing demand.

 Measures for quality control in response to complaints from customers

 Customer gratification and introducing innovative products are outcomes of

implementing new process controls.

 It has a larger storage capacity to ensure that quick delivery is always ensured.
Case study solution: On A day in the life of Frederic Godé, Operations Manager

 The development of apparatus in preparation for introducing a brand-new product

category.

 Existing equipment maintenance and repairs.

Planning and Control

 Checking on productivity and keeping an eye on the quality of work.

 Failure of equipment and future measures to avoid such incidents from occurring.

 The delivery of new orders in addition to the routine planning.

 Making plans for the production controls of the new project.

 The staff should have regular meetings to discuss how things are going, how to solve

difficulties, and how to prepare for future endeavors.

 Introducing new planning tools, such as planning materials, is now being worked on.

 In preparation for their presentation to the board, the production figures are produced and

analyzed, and any issues that arise are brought to the board's attention.

 Investigate the wasting of raw materials to find ways to save costs.

Improvement

 Reports of high quality emphasize the essential adjustments.

 Visits with technical hands may help to ensure that processes run well and that

improvements are made.

 Incorporating new equipment and expanded performance capabilities and enhancements

to delivery.

Human Resources / Staff Issues

Case study solution: On A day in the life of Frederic Godé, Operations Manager

 Establishing connections with managers and other staff members to boost production and

meet the ever-increasing demand.

 To alleviate any concerns workers may have regarding their place in the company,

particularly when the surrounding environment continues to evolve and new tools are

implemented.

 In order to minimize issues with human resources, it is necessary to outline prospective

employees' training needs and obligations.

 ANSWER:2

Fredric spends much of his day attending to urgent problems. Among them include:

 Addressing customer complaints.

 Working on short-term growth initiatives.

 Launching new items.

 Checking quality statistics.

 Ensuring the smooth running of the plant.

 Resolving delivery difficulties.

But he also gives equal weight to long-term planning, the necessity to extend the production line

to keep up with rising demand, and the collection and analysis of production data to predict

future needs. Small and medium-sized enterprises (SMEs) are especially dependent on the

manufacturing of mass-market goods. If you're an operations manager in one of these businesses

and want to keep your customers satisfied and increase your market share, you need to set aside

enough time to deal with the most pressing issues.

ANSWER:3
Case study solution: On A day in the life of Frederic Godé, Operations Manager

As the operations manager, it is his responsibility to be informed of every in and out of the

operations, including the acquisition of goods that might reduce workload, eliminate mistakes,

boost sales, and offer the market efficient supplies in demand. However, he was worried about

how the return on the capital investment would be made. The operation's concerns with capacity,

adaptability, quality, and the training of operators and maintenance personnel worry him. The

technology acquisitions have been greatly influenced by Frederic, who saw that the staff had

been working long hours for a very long period and that this wouldn't continue forever. The F-

robot staff members gave him the option of high-speed and low-speed machines for full

automation when he first met them. He was also aware that failure to find a way to make it

simple for the workers who had put in extra time would lead to discontent, inefficiency, and

increased waste.

When assessing the capabilities of new equipment, key concerns include the following:

 Investing in expensive equipment is a decision that cannot be reversed.

 The machinery has to be modified to accommodate certain sorts of products.

 The projected robot packers will have more flexibility in the future, thanks to specialized

equipment.

 There were significant concerns about operational challenges such as capacity,

adaptability, reliability, maintenance, inventory of replacement components, and quality.

Several fears accompanied these concerns.

 Another challenge was the education of those responsible for operation and maintenance.

ANSWER:4

The constant request for more workers to operate the third line on the weekends is the key

human resource problem that plays a significant role in Frederic's operations. His observations
Case study solution: On A day in the life of Frederic Godé, Operations Manager

include a guard missing from one of the conveyor drives, numerous flour and fat spills on the

floor of the mixing room due to the night shift employees' negligence, and what may be a lack of

aftercare at the facility.

In all organizations, human resources nowadays play a significant role. Likewise, the vibrant

function of human resources is crucial in this situation. But in this situation, I have seen the

following issues in HR:

 The failure to provide proper supervision results in an unnecessary loss of raw resources.

 Training must be provided to current employees to anticipate future duties better and

avoid conflict.

 People's mindsets may be changed to better align with the organization's goals when they

are motivated to do so.

 There is a severe lack of communication between many workers in the various

departments. For example, sometimes, the production manager did not check the

requirements, so they often ran out of apricots.

 We were unable to fix the issues instantly.

 Workers often put in long hours of unpaid overtime.

 We are unable to meet the timeframes set by our customers.

 The organizational system is hierarchical.

ANSWER:5

The functioning of Fredric contributes to an enormous benefit of the firm, some of which have

importance.

 Regular evaluation of the operations.

 The issue of a daily nature was being addressed.

Case study solution: On A day in the life of Frederic Godé, Operations Manager

 To meet the ever-increasing needs, projects will need to be expanded.

 How will improvements and cost savings may be made?

 Utilization of staff to improve performance

 Examine recent developments in market patterns, new products, and new consumers

Complaints from customers, including responses and resolutions.

 Enhancing the quality of.

 There is an introduction of new technology for automation, which will improve

production.