Employee Satisfaction in

Manufacturing vs. IT Sectors

Group – 3
P Nanda Kishore PGP36432
Monika Bhardwaj PGP36428
Dipak Sonawane PGP36444
Rohit More PGP36439
Aishwarya Kuzikkat PGP36406
Karisma Kisku ABM17051
 Case Scenario 1 :

● Vedanta is a leading company in metal and mining industry

Aditi Anup

➢ Joined Vedanta as a GET, direct ➢ Lead for the smelter and headed nine
recruit from college departments
Employee ➢ Recruited at a higher position & ➢ Recognized as one of the gema in
Employer was paid more than other organisation
Profiling
engineers ➢ 400 employees directly reported to
➢ Few employees complained about him, Not an ideal manager
pay parity ➢ Qualities - Knowledgeable, Tradition
➢ Qualities – Hard Working, way of working, Lacks Emotional
Responsible, Sincere Intelligence
Case Highlights
● Aditi was posted as an Associate Manager in Planning & Process Control of Sterlite
Copper
● She was interacting with different stakeholder and she liked the work and the
responsibilities that she was given
● Initially, her manager let her take up more responsibilities
● Later, due to a minor mistake from her end, manager’s impression changed which
affected her stay throughout the organization
● Aditi was less appreciated by Anup even though she was performing well
● HR were not supportive and they asked Aditi to adjust instead of solving the problem
● Lack of safety and lack of company’s commitment towards employee
● False realization of variable bonus structure
Job Dissatisfaction
● Dispositional Factor - Aditi was very impulsive in decision making
● Discrepancy - In expected Ideal environment and present organisation
● Informational Processing - Information was processed by Aditi in a negative sense towards the
organization
● Fairness - Aditi didn't get fair treatment form HR and Manager
 Case Scenario 2 :
● Wipro is a multinational corporation company that gives IT organisation administrations.

Joe Albin

➢ Joined Wipro in july 2018 after ➢ Joe’s manager who also supervised
having completed his him in the project
Employee undergraduate education ➢ Assisted Joe as an efficient manager in
Employer ➢ Typical workday in the office defining goals and strategy
Profiling
ranging from 10am-6pm ➢ Qualities- Cooperative,Influencing
➢ Assigned vital roles for variety of and understanding the new
tasks comers,Good adviser
➢ Qualities- Hard Working,
punctual, dedicated towards work
Case 2- Highlights

● Joe had joined WIPRO limited in July 2018 straightaway after his undergraduation.
● Albin supported Joe on his growing concern revolving around on tackling the situation.
● Joe began dealing with the vital roles relegated to him.
● He started witnessing opinions from his colleague Soumya related to the appraisal scheme
● Joe started gaining experience after having acquainted with colleagues and his manager.
● Job Perks :Continuous hikes of 20%, recreational activities and overall benefits
● Support from Albin and other colleagues made him to thrive and establish well in the firm
Job Satisfaction

● Organisation Structure - Very less communication barrier and horizontal

structure
● Hygiene factor are very well placed
● Positive Organisational Citizenship behaviour
● Motivating factors
○ Task variety
○ Task Identity
○ Task significance
○ Autonomy
○ Feedback