PROGRAMME: MBA-FB&E

Batch: 2020 – 2022 Term- III

Course Code & Title MFB4CCOB03 Organizational Change Management

Credit Hours 1.5

Faculty Srirupa Banerjee

E-mail ID srirupabanerjee@nirmauni.ac.in
Contact No. 9824104110

Office Hours: Tue & Thu: 2:30 - 3:30 PM

******************************************************* ***********************
I. Course Overview
In a constantly changing VUCA world, most organizations need to be geared up for
overhauling regularly. With frequent changes in technology, effects of globalization and
markets vulnerable to competitions, the demands are same on small and large
organisations. For this, two things become critical : A visionary leadership and an
organizational agility to transform. This is done through a careful process of creating
learning organizations and having human resources who are adaptable to different
conditions and truly believe in the company’s values and leadership.

This course focuses on environmental demands on the organizations, their need for
change and how to understand the nature and dynamics of interpersonal behavior related
to organizational performance and effectiveness by providing an understanding of theory
and research of behavioral sciences.

The course begins with understanding of the environmental dynamics, which effect
markets and businesses as a whole. It provides an understanding of change and types of
changes that can be brought about as a proactive or reactive strategy. It strongly focuses
on identifying the need for change , taking the decision and a strategy level and then
consequently envisioning the change that would be implemented.

Further, the course also focuses on creating an organizational readiness to change, dealing
with resistance to change, which is a natural human reaction. The course would help
managers/entrepreneurs to learn different strategic interventions like techno- structural
interventions, HRM interventions, intergroup and third party interventions. The course
would finally deal with topics like motivation. Social perception , interpersonal influence,
group decision making, commitment and leadership. The course will aim to help
 managers/ entrepreneurs organize and motivate human capital of a firm, execute
strategic change through knowledge of competitive decision-making, reward system,
social network analysis and team building.

II. Course Learning Outcomes (CLO)

At the end of the course, the students shall be able to:

1. Acquire theoretical and practical understanding of concepts and principles of change

management.
2. Analyze critically and evaluate business situations for developing change agenda.
3. Demonstrate skills to manage change as an entrepreneur and business owner.

III. Text Book

Organizational Development and Change (2019)  by Thomas Cummings and
Christopher Worley, 10th Edition,  Cengage Publication.

IV. Assessment Components & Schedule

Overall
Assessment
Weightage % Schedule Weightag CLO No.
Component
e %

Quiz 10% After 3rd 10% 1

Class

Group 25% After 6th 25% 2,3

Assignment Class

Individual 20% Submission 20% 1,2,3

Assignment on 12th class

Class 5% Through out 5% 1,2,3

Participation

End term Exam 40% After 15 40% 1,2,3

sessions

V. Session Plan
 Session Session Details
No.

Unit I - Introduction to Change Management

1 Topic Understanding Change Management

Pedagogy Lecture and Discussion

Text Book Overview of Organizational Development ( Chap 2, pages 21-

27)

CLO 1

2 Topic Types of Change Management

Pedagogy Lecture

Text Book Overview of Organizational Development (Chap 2,pages 28-41)

CLO 1

3 Topic Envisioning Change in MSMEs and Larger Organizations

Pedagogy Case Study and Discussion

Text Book Nature of Planned Change ( Chap2, pages 22-30)

Reading LMS1 Alphabet Inc. Reorganizing Google

CLO 1

4 Topic Diagnosing groups and jobs and collecting information

Pedagogy Activity : Methods to extract data and mapping jobs

Text Book Diagnosing (Chap 5, pages 90-114)

CLO 2

Unit II – Managing Workplace Change

5 Topic Feeding back Diagnostic Information and Designing

Interventions

Pedagogy Lecture and Discussion

Text Book Designing systems based on feedback( Chap 6, Pages 123-156)

CLO 2

6 Topic Leading and Managing Change

Pedagogy Case study Analysis and deriving conclusions

 Reading LMS2 The turnaround at Raymond

CLO 2

7 Topic Leading and managing Change

Pedagogy Lecture and Discussion

Text Book Managing Change ( Chap 8, Pages 179-201)

CLO 2

8 Topic Resistance to Change

Pedagogy Management Games - Reacting to things naturally Vs planned

and executed change. Difficulties of process and adjustment

Activity Doing things which are naturally difficult

CLO 2

Unit III – Change Management Interventions

9 Topic Human Process Interventions - Interpersonal and group

Approaches

Pedagogy Lecture

Text Book Interpersonal and group Approaches ( Chap 10, pages 265-286)

CLO 3

10 Topic Techno Structural Interventions

Pedagogy Lecture

Text Book Restructuring Organisations ( Chap 12, pages 339-368)

CLO 3

11 Topic Human Resource Intervention

Pedagogy Lecture

Text Book HR interventions ( Chap 15, pages 439-504)

CLO 3

Topic Using evidence based change management

12 Pedagogy Discussion
 Reading LMS3. Growing Talent as if your Business depended on it : HBR

CLO 3

13 Topic Strategic Change Interventions

Pedagogy Lecture and Discussion

Text Book Strategic Change Interventions

( Chap 18, Pages 530-620)

CLO 3

14 TopicT Topic Characteristics of a change leader

Pedagogy Lecture and Discussion

Text Book Characteristics of a change manager (Chap 3, Pages 46-52)

CLO 3

15 Topic OD in Family Owned Business

Pedagogy Group Activity on personal family business experiences. The

solution to be provided by a different group based on theories
taught in class.

Activity Discussion on application of theories to their own

business/start up

CLO 1,2,3

https://www.slideshare.net/somanishalaka/organization-development-and-change-
42687026

VI. Reading : Books

Book No. Title

1. Nilakant, V., & Ramnarayan, S. (2006). Change management: Altering

mindsets in a global context. SAGE Publications India

2. Newton, R. (2010). Change Management: Financial Times Briefing. Pearson

Business

3. Deszca, G., Ingols, C., & Cawsey, T. F. (2019). Organizational change: An

action-oriented toolkit. Sage Publications.
Readings - LMS

Reading No. Title

LMS1 Alphabet Inc. Reorganizing Google

LMS2 The turnaround at Raymond

LMS3 Growing Talent as if your Business depended on it : HBR