Universiti Teknologi MARA (UiTM)

Facility Management Short Course

MAINTENANCE MANAGEMENT

Presented by
Amir Farid Omar
09 DECEMBER 2018
Content
• INTRODUCTION
• THE MAINTENANCE POLICY & STRATEGY
• MAINTENANCE METHODS & PLANNING
• PERMITS AND APPROVALS
• INSPECTIONS
• BUILDING SERVICES ENGINEERING INSTALLATIONS
• MANUALS, REGISTERS AND INVENTORIES
• MAINTENANCE MANUALS
INTRODUCTION TO MAINTENANCE
First, some questions

1 What is maintenance?
2 Why is maintenance done?
3 What happens if we don’t do
maintenance?
 Definition

Maintenance
: the upkeep of property or equipment – Merriam Webster

: to keep a road, machine, building, etc. in good condition - Cambridge

Scheduling
: to appoint, assign, or designate for a fixed time – Merriam Webster

: a list of planned activities or things to be done showing the times or dates when
they are intended to happen or be done - Cambridge
Definition
Other definitions (from IFMA):-

CORRECTIVE MAINTENANCE: Maintenance activities

performed because of equipment or system
failure. Activities are directed toward the
restoration of an item to a specified level of
performance. Sometimes called "breakdown
maintenance."

PREVENTIVE MAINTENANCE: Planned actions

undertaken to retain an item at a specified level
of performance by providing repetitive
scheduled tasks which prolong system
operation and useful life; i.e., inspection,
cleaning, lubrication and part replacement.
Definition

Other definitions (from IFMA):-

BUILDING MAINTENANCE: The preventive and remedial

upkeep of building components (HVAC,
electrical, plumbing, elevators, carpentry and
painting), excluding janitorial and grounds
maintenance.

CYCLICAL MAINTENANCE: Maintenance that can be

predicted and performed on a regular basis
(cycle).
What kinds of maintenance
are there?
A myriad of terms, unfortunately
Only two that matters…
Scheduled Unscheduled
Maintenance Maintenance

Planned Unplanned

Preventive Corrective

Periodic Emergency

Cyclic Breakdown

Inspections Repair/Run to failure

Proactive Reactive
 Why is maintenance required?
•to preserve assets
If one asks the
•for business to continue
‘Management’
•to comply with regulations
level…

•general upkeep of equipment

If one asks the
•for operations to continue
working level…
•breakdown happens
 Equipment upkeep, why?
Wear and tear •••Some
Equipment
Weather
moves
partsand
are and
nothas
rain
shifts when
designed to in operation
‘last forever’.
effect on material

Movement/drift •••Common
Applicable
Airborneitems
also are
dust and
to
electronics
glands, seals, bearings,
particles necessitates
•contactors,
maintenance,
Contributes fluidse.g. filters
towards
Environment •‘looseness’
Certain equipment
•••Cleaning
Also partsisthat
Condensation necessary
come
also a for
into
generates waste or by-
certain
•contact
factor
Fatigue,items
with heat
vibration andto
products that needs
Waste creation friction
••Also necessary
be removed to
Corrosion, erosion,
‘control’
scaling, the environment
chemical
• Examples are like cooling
Cleaning the equipment is in
towers
Why do things break down?
Human Related Not Human Related
(CONTROLLABLE) (UNCONTROLLABLE)

Design Natural disaster*

Workmanship Force majeure

Neglect

Abuse

Mal-operation

Sabotage
Unscheduled maintenance costs
Part/component Hire backup
repair/replace equipment

Process Image/reputation Overtime

interruption

SHE/insurance
Revenue/penalty premium
MAINTENANCE STRATEGY
WHAT IS MAINTENANCE POLICY
is a set of administrative, technical and managerial actions to apply
during the life cycle of a equipment, used to guide maintenance
management decision making towards retaining certain operation
conditions of a machine or dedicated to restoring the machine to said
conditions
Maintenance Strategy
Unscheduled Scheduled Maintenance

Condition Based Maintenance

Breakdown,
repair, instant Periodic
corrective Thermal Vibration
Oil Analysis Inspection
Imaging monitoring

• suitable for • for electrical • suitable for • for equipment • determine

• Manage by installation rotating with oil bath interval
some
performing CM
equipment • troubleshoot equipment or sump • establish
• Keep spares of temperature • highly • hydraulic or routine tours
• equipment
critical items related effective with reciprocating • can be
under
• ensure failure warranty issues trained • Identify lab replaced by
causes are personnel
• scheduling • Can be used • clean bottles sensors and
under control for leak • becoming the centrally
of
inspections detection baseline monitored
Maintenance – Common in Practice

1 Planned Preventive maintenance (PPM)

2 Corrective Maintenance

3 Run to Failure maintenance (RTF)

4 Predictive maintenance (PdM)

5 Operation Activities
Best Maintenance Practices

100% of maintenance person’s time is

covered by a work order.

90% of work orders are generated by PPM

inspections.

90% of planned/scheduled work compliance

100% of capacity is reached 100% of the time

Best Maintenance Practices

Spare parts stock outs are rare (less than

one month)

Overtime is less than 2% of total

maintenance time

Maintenance budget is within +/- 2%

Proactive Maintenance is the Mission

Setting Up Maintenance Program
Step 1 : Establish Business
Requirement
Step 2 : Carry Out Equipment
Audit
Step 3 : Carry Out Reliability &
Criticality Audit
Required Availability?
Required Reliability?
Expected Asset Life?
Available Budget?
Identify Asset/Sub-Assets
Create & Test Asset Codes
Label Assets/Sub-Assets
Update Database
Estimate availability
Estimate reliability
Analysis –FMECA.FMEA,etc
Maintenance history
Setting Up Maintenance Program
Step 4: Select Appropriate
Maintenance Strategy/Task
Step 5 : Plan Work, Issue Work
& Carry Out Work
Step 6 : Record results &
determine further action
Condition Based Monitoring
Inspection Task
Preventive Maintenance
Corrective Maintenance
Create/Update Work Order
Estimate/Update resources
Create/Update checklists
Schedule CBM, PPM,CM
Work Execution
Estimate availability
Estimate reliability
Analysis –FMECA.FMEA,etc
Maintenance history
Setting Up Maintenance Program

RT, Downtime, MTBF,

Step 7: Review & Measure Availability & reliability
Effectiveness % CBM, PPM, CM
Part used
Actual cost
Implementing Phases
P-D-C-A model
Initial Set-up
Step 1,2,3,4

Review
Step 7 Operations
Step 4,5

Monitor KPI
Step 6
MAINTENANCE METHODS & PLANNING
Planned Preventive Maintenance
Maintenance performed over fixed intervals

Intervals determined by original equipment

manufacturer (OEM)

Details normally included in operation and

maintenance (O&M) manual

Required to validate warranty

 Type of PPM
Researchers subdivided preventive maintenance into
different kinds according to the nature of its activities:

• Routine maintenance which includes those

maintenance activities that are repetitive and periodic
in nature such as lubrication, cleaning, and small
adjustment.
• Penyelenggaraan rutin yang merangkumi aktiviti-aktiviti penyelenggaraan yang
berulang-ulang dan berkala seperti pelinciran, pembersihan, dan pelarasan
kecil.
 Type of PPM
• Running maintenance which includes those
maintenance activities that are carried out while the
machine or equipment is running and they represent
those activities that are performed before the actual
preventive maintenance activities take place.
• Penyelenggaraan yang merangkumi aktiviti-aktiviti penyelenggaraan yang dijalankan
semasa mesin atau peralatan sedang beroperasi dan peyelengaraan jenis ini mewakili
aktiviti-aktiviti yang dilakukan sebelum aktiviti penyelenggaraan pencegahan yang
sebenar berlaku
 Type of PPM

• Opportunity maintenance which is a set of

maintenance activities that are performed on a
machine or a facility when an unplanned opportunity
exists during the period of performing planned
maintenance activities to other machines or facilities.
 Type of PPM

• Window maintenance which is a set of activities that

are carried out when a machine or equipment is not
required for a definite period of time.
 Type of PPM
• Shutdown preventive maintenance, which is a set of
preventive maintenance activities that are carried out
when the production line is in total stoppage situation.
 PPM requirement
The factors that affect the efficiency of this type of
maintenance:

The need for an adequate number of staff in the

1 maintenance department in order to perform this
type of maintenance.

The right choice of equipment and machinery that is

2 suitable for the working environment and that can
tolerate the workload of this environment.

3
The required staff qualifications and skills, which can
be gained through training.
 PPM requirement
The factors that affect the efficiency of this type of
maintenance:

4 The support and commitment from executive

management to the PM programme.

5 The proper planning and scheduling of PM

programme.

6 The ability to properly apply the PM programme.

PPM application

It is good for those machines and facilities which

their failure would cause serious operation
efficiency losses or interuptions.

Its aim is to maintain machines and facilities in

such a condition that breakdowns and emergency
repairs are minimised.

Its activities include replacements, adjustments,

major overhauls, inspections and lubrications.
Preventive Maintenance Scope

Check the functional of overall building system

and status of each equipment

Service and repairing of each scheduled

equipment

PM team also function as Support Group for

any major breakdown or special installation
Preventive Maintenance

Preventive Maintenance Schedule

• Preventive Maintenance schedule prepared by Manager
or Executive level.

• Criteria of the schedule base on :

1) Manpower
2) Building System (M.E.C & Custodial)
3) Frequency and date of Maintenance/ Servicing
4) Location (Level, building and zone)
5) Quantity

* Preventive maintenance must be based on requirement of the

contract and operation manual of the equipment.
PM Schedule Example
 Typical PM Process Flow

Typical PPM Process Flow

Check PM Generate PM Generate PM
Schedule Work Order Checklist &
Execute Work

PM Work
Order Closing Corrective Yes
Comply? Need
Action
Yes No Repair?

No
Verification of Check and Monitoring
work done Test Run

Corrective
Record Maintenance
Keeping Works
PM Checklist Example
PPM SOP & Checklist

•What is SOP?

SOP is Standard Operating Procedure

(or Work Instruction).
SOP Example (SOP LIST)
Document No. Document Title
SOP/BMM/CIV/001 Preventive Maintenance for Road Maintenance
SOP/BMM/CIV/002 Preventive Maintenance for Water Supply System
SOP/BMM/CIV/003 Preventive Maintenance for Ground/ Drainage Sewerage System
SOP/BMM/CIV/004 Preventive Maintenance for Building Inspection
SOP/BMM/CIV/005 Preventive Maintenance for Site Investigation
SOP/BMM/CUS/001 Management and Monitoring of Cleaning Services
SOP/BMM/CUS/002 Management and Monitoring of Landscaping Services
SOP/BMM/CUS/003 Management and Monitoring of Pest Control Services
SOP/BMM/ELE/001 Preventive Maintenance for High Voltage (33KV) System
SOP/BMM/ELE/002 Preventive Maintenance for Medium Voltage (11KV) System
SOP/BMM/ELE/003 Preventive Maintenance for Low Voltage System
SOP/BMM/ELE/004 Preventive Maintenance for AMF System
SOP/BMM/ELE/005 Preventive Maintenance for Earthing and Lightning System
SOP/BMM/ELE/006 Preventive Maintenance for UPS System
SOP/BMM/ELE/007 Preventive Maintenance for Building Control System
SOP/BMM/ELE/008 Preventive Maintenance for PABX System
SOP/BMM/ELE/009 Preventive Maintenance for PA System
SOP/BMM/ELE/010 Preventive Maintenance for CCTV System
SOP/BMM/ELE/011 Preventive Maintenance for Card Access System
SOP/BMM/ELE/012 Preventive Maintenance for MATV System
SOP/BMM/ELE/013 Preventive Maintenance for Auditorium System
Run To Fail Maintenance (RTF)
• The required repair, replacement, or restore action
performed on a machine/system or a facility after
the occurrence of a failure in order to bring this
machine/system or facility to at least its minimum
acceptable condition.

• It is the oldest type of maintenance.

 Disadvantages of RTF
1. Its activities are expensive in terms of both direct
and indirect cost.

2. Using this type of maintenance, the occurrence of

a failure in a component can cause failures in other
components in the same equipment, which leads
to low production availability.

3. Its activities are very difficult to plan and schedule

in advance.
 RTF application
This type of maintenance is useful in the following
situations:

1. The failure of a component in a system is unpredictable.

2. The cost of performing run to failure maintenance activities

is lower than performing other activities of other types of
maintenance.

3. The equipment failure priority is too low in order to include

the activities of preventing it within the planned
maintenance budget.
Corrective Maintenance
In the British Standard 3811:1993 Glossary of terms,
corrective maintenance is defined as:
the maintenance carried out after recognition and intended to
put an item into a state in which it can perform a required
function.

In this type, actions such as repair, replacement, or restore will

be carried out after the occurrence of a failure in order to
eliminate the source of this failure or reduce the frequency of its
occurrence.
 Type of Corrective Maintenance
This type of maintenance is subdivided into three
types:
Remedial maintenance, which is a set of activities that are
performed to eliminate the source of failure without
interrupting the continuity of the production process.

The way to carry out this type of corrective maintenance is by

taking the item to be corrected out of the production line and
replacing it with reconditioned item or transferring its workload
to its redundancy.
Type of Corrective Maintenance
Deferred maintenance, which is a set of corrective
maintenance activities that are not immediately initiated after
the occurrence of a failure but are delayed in such a way that
will not affect the production process.

Shutdown corrective maintenance, which is a set of

corrective maintenance activities that are performed when the
production line is in total stoppage situation.
Corrective Maintenance Method
The way to perform corrective maintenance activities
is by conducting four important steps:

1. Fault detection.
2. Fault isolation.
3. Fault elimination.
4. Verification of fault elimination.

In the fault elimination step several actions could be taken

such as adjusting, aligning, calibrating, reworking, removing,
replacing or renovation.
 Need of Corrective Maintenance
Corrective maintenance has several prerequisites in
order to be carried out effectively:

Accurate identification of incipient problems.

Effective planning which depends on the skills of the

planners, the availability of well developed
maintenance database about standard time to
repair, a complete repair procedures, and the
required labour skills, specific tools, parts and
equipment.
 Need of Corrective Maintenance
Corrective maintenance has several prerequisites in
order to be carried out effectively:

Proper repair procedures.

Adequate time to repair.

Verification of repair.
 Predictive Maintenance (PdM)
Predictive maintenance is a set of activities that detect
changes in the physical condition of equipment (signs of
failure) in order to carry out the appropriate maintenance
work for maximising the service life of equipment without
increasing the risk of failure.

It is classified into two kinds according to the methods of

detecting the signs of failure:
• Condition-based predictive maintenance
• Statistical-based predictive maintenance
Predictive Maintenance (PdM)
Condition-based predictive maintenance
depends on continuous or periodic condition
monitoring equipment to detect the signs of failure.

Statistical-based predictive maintenance

depends on statistical data from the meticulous
recording of the stoppages of the in-plant items and
components in order to develop models for
predicting failures.
Condition Assessment
Condition Assessment is a technical inspection by a
competent assessor to evaluate the physical state of
building elements and services. The assessment will be
used as baseline info identifying gaps and to assess the
maintenance needs of the facility

Condition assessment generally comprises:

➢ physical inspection of buildings assessment of the
actual condition of individual elements, services and
buildings
 Main branches of CBM

Thermography

Vibration Monitoring
Oil Analysis

Ultrasound/Acoustic
Inspections
 Vibration Monitoring
• Determining equipment condition via analysis
of vibration
• Requires equipment that can generate Fast
Fourier Transform (FFT) spectrum
• Data analysis required to diagnose
• Good for rotating equipment (non
reciprocating). Generally not for hydraulic
systems
Vibration Monitoring
 Vibration Monitoring
General parameters observed

Imbalance

Misalignment

Shaft/bearing status

Mechanical looseness
Misalignment example
Vibration levels – a guide
Vibration Reading Severity Level Action Needed
(mm/sec)

3.8 or less Normal vibration Monitor

3.9 to 7.5 Rising vibration Monitor closely

worsening
7.6 to 15.1 Alarm Determine cause and
take action

15.2 to 22.7 Loss of oil film Shutdown machine

22.8 or more Hammering of Damage ongoing

components
Vibration Monitoring – typical
FFT Spectrum generated
 Infrared Thermography
• Usage of infrared imaging for maintenance works
• Require a usage of infrared camera
• A non-contact method suitable for on-line observation
• Temperature contours provide information on equipment status
• Primarily used for electrical installations, but has other uses
Infrared Thermography
• Images taken of electrical
installation
• Bright areas indicate areas
with high temperatures
• Abnormalities needs to be
assessed vis-à-vis normal
parameters and/or trending
• Equipment must be in use or
in operation
Infrared Thermography

• Camera/software costs are

substantial, approaching
RM300,000
• Rental is available, but
limited
• Also can detects leaks
• Use in energy audits
 Infrared Thermography - other uses

Moisture/cold
area detection
Ultrasound/Acoustic Monitoring
•Detection of problem
areas by noise
•Some equipment can
translate inaudible sound
to audible
•Also for leak detection
•Trained personnel
required Electronic stethoscope
 Oil Analysis
• Method of determining equipment health by analysis
of lubricant
• Mostly a chemical process and requires a laboratory
or purchase of expensive equipment
• Periodic sampling is required
• Trending provides insight on equipment state
• Primarily used for equipment with large oil sumps
(lube, hydraulic, reciprocating eqpt, etc)
 Oil Analysis – Principles

3 main areas

Equipment Lubricant Contaminant

Detect for metal Check lubricant Look for
particles in lubricant deterioration and contamination and
investigate cause determine
to ascertain
cleanliness
equipment condition
Checks routinely performed
Parameter Remark

Viscosity Single most important property of

a lubricant
Oxidation/acidity Oxidised oil has to be replaced

Water content Water is an unwanted

contaminant. Must eliminate
source
Particle count Monitor amount of particles of
various sizes
Machine wear Analysis of metal particles
analysis
INSPECTION
 Inspections and testing
• Also a form of condition monitoring
• Consists of an actual physical inspection or a
‘remote’ inspection
• Must be formally set up and documented. A
workable checksheet must be devised. Routes
defined.
• Some basic tools are necessary as well as the
senses! (sight, smell, hearing, touch)
 Inspection walks, observe for :-
Functionality Equipment, lights, power, alarms

Visual Check for missing items, damages, etc.

Leakage Oil, water, gas, fluids, rain, seepage

Temperature Room, equipment, walls

Vibration Unusually high vibration

Noise Abnormal noise, lack of noise, alarms

Smell Burning, overheating, leaking smells

Level Check fuel, lubricant, water levels, etc.

Safety Observe for hazards, unsafe condition

Housekeeping Check for any cleaning issues, waste

 FACILITY
CONDITION
AUDIT
Facility Condition Audit
The Facility Condition Audit (FCA) determines the
condition of a facility including all its installations,
focusing on engineering and non-engineering
aspects within the development

73
OBJECTIVE

A typical Facility Condition Audit objective would

address the following:

▪ To evaluate current condition of the facilities

▪ To highlight discrepancies

▪ To recommend suitable solutions to overcome

discrepancies

74
 FCA PROCESS

Assemble Strategise and FCA Report

Survey Team Execute • Gather all data and
• Analyse • Be wary of end in form structure
requirements mind • Write report on
• Determine • Schedule and total exercise from
manpower prioritise enquiry/planning to
requirement and completion
• Seek access and
availability permission • Provide analysis on
• Ensure all required findings such as
• Inform in advance,
equipment is ready major defects, cost
especially if
impacts and safety
• Brief team disruptive
concerns if any
members prior to • Finalise report
exercise • Provide overall
format and what to
building rating
look out for

75
 The condition assessment
METHOD OF ASSESSMENT AND INFORMATION GATHERING

The methods of assessment:-

i. Physical and general appearance of the facilities

ii. System operational state (in accordance to the intended installation
purpose)

76
Facility Condition Audit – Methodology
Deployment of our audit team to gather data &
information related to the facility

▪ Data & Information Gathering

✓ Review of Relevant Documents / Records
✓ Interviews / Surveys (if necessary)

▪ On-site Physical Inspection

✓ Inspections & Observations
✓ Simple Functional Test (if necessary)

▪ Evaluation & Analysis

✓ Data & Information Compilation
✓ Gap Analysis
✓ Development of Best-fits Solutions

77
Method of Identifying Building Damages

By conducting an Audit Exercise

through :

• Walk-About inspections
• Building Surveying exercise
• Technical Testing on specific
equipment/building structure

78
Facility Condition Audit – Audit Requirement
▪ Liaison Officer throughout the Audit

▪ Security Access to the Audited Area

▪ Existing Maintenance Personnel for Functional Test

▪ Specific Facility Operational Requirement (If Any)

▪ Organisation Chart and Responsibilities

▪ Related Facility Technical Information

- e.g. Layout Plan, Land Area, Drawings, Operation
Manual etc.

▪ System Inventory List

79
Facility Condition Audit – Scope of Audit
Typical Scope of Services Customisable for the Audit:

▪ Documentation Audit

▪ Physical Observation Audit on:

✓ Architectural & Civil System
✓ Mechanical System
✓ Electrical System
✓ Building External

▪ Systems Functional Test

80
Evaluation Criteria

Overall condition is being rated based on the existence of defect categories A, B

and C in the facilities respectively
81
Evaluation Criteria
⚫ Site Rating

1 EXCELLENT
A facility with risk assessment to the
defects less than 25%
< 25%

A facility with risk assessment to the

2 Good defects in between 26% until 44% 26% - 25%

A facility with risk assessment to the

3 Average defects in between 45% until 55% 45% - 55%

A facility with risk assessment to the

4 Poor defects in between 56% until 74% 56% - 74%

5 Very Poor
A facility with risk assessment to the
defects more than 75%
75%
Facility Condition Audit – Critical Success Factor

▪ Data & information accuracy

✓ How much information
✓ Level of access to client’s relevant facilities & documentation

▪ Timeliness and speed of obtaining the information

✓ Level of cooperation of site representatives
✓ Willingness to cooperate & share information

▪ Owner representative’s reliability

✓ Owner’s ability to provide the right resource for accurate
information gathering
✓ Prompt response to queries

83
Facility Condition Audit – Sample Report
Report Contents

84
4.0 Facility Condition Assessment
Sample Report

85
 Facility Condition Audit – Sample Report
▪
Detailed Findings
Category A
Location: Ground Floor – Podium/ Mall
MECH-0415
Evaluation Item: Passenger Lift (Glass Lift)

Observation: 1 unit lift was found not functioning due to the failure of landing door contact
and PMA is not available.

Recommendation: Rectification work needs to be expedited. PMA need to be obtained from

JKKP in order to ensure the lift is safe for occupant.

Defect Category: A

Estimated Rectification Cost: RM 10, 000.00

▪ Category B
Location: Level 1 – MSB Room (Sharing)
MECH-0415
Evaluation Item: CO2 Panel

Observation: Battery for CO2 Panel was found faulty.

Recommendation: To change the battery.

Defect Category: B

Estimated Rectification Cost: RM 250.00

86
Summary of Approaches to Maintenance
Unscheduled Scheduled Maintenance

Condition Based Maintenance

Breakdown,
repair, instant Periodic
Thermo- Vibration
corrective Oil Analysis Inspection
graphy monitoring
• Manage by • suitable for • for electrical • suitable for • for eqpt with • determine
performing SM some installation rotating oil bath or interval
• Keep spares of equipment • troubleshoot equipment sump • establish
critical items • equipment temperature • highly • hydraulic or routine
• ensure failure under related effective with reciprocating tours
causes are warranty issues trained • Identify lab • can be
under control • scheduling • Can be used personnel • clean bottles replaced by
of for leak • becoming the sensors
inspections detection baseline and
centrally
monitored
REGULATIONS, PERMIT AND
APPROVALS
89

Statutory Act and Regulations

Similarly in any other country, certain laws, regulations and statutes are relevant for the facility
management industry.

Types of Ordinance & Acts

An Act is a bill that has been passed by both houses of the parliament, or a legislative body. An
ordinance is a legal order made by a local council or state.

➢ Uniform Building By-Laws 1984 - It comprises a set of rules that specify the minimum
acceptable level of safety for constructed objects such as building and non-building structures.
90

➢ Occupational Safety and Health Act 514, 1994 - Legislation was made
considering the fact that the Factory and Machinery Act 1967 only covers
occupational safety and health in the manufacturing, mining, quarrying
and construction industries, whereas the other industries are not covered.

➢ Environmental Quality Act 127, 1974 - Deals with the prevention,

abatement, control of pollution and enhancement of the environment and
related purposes.

➢ Factories and Machinery Act 139, 1967 - Provides control with respect to
matters relating to the safety, health and welfare of persons in their
working spaces as well as the registration and inspection of applicable
machinery.
91
➢ Fire Services Act 341, 1988 - Provision for the effective and efficient
functioning of the Fire Services Department, for the protection of persons
and property from fire risks and for purposes connected therewith.

➢ Street Drainage and Building Act 133, 1974 - Covers the maintenance
and repair of public streets and buildings including aspects such as
regulating the naming, numbering, signs and related services such as fire
hydrants etc. The act also regulates and clarifies the need for proper drainage
system and associated penalties.

➢ Water Services Industry Act 655, 2006 - This act deals with the licensees
in the provision public water supply. Matters relating to safety, maintenance
and other obligations are also addressed.
92
➢ Sewerage Services Act 508, 1993 - Consolidates the laws relating to
sewerage systems and sewerage services for the purpose of improving
sanitation, the environment as well as promoting public health.

➢ Electricity Supply Act 447, 1990 - Regulates the electricity supply

industry, the actual supply of electricity at reasonable prices, licensing and
control of installations and machinery in view of safety and health to
related persons.

➢ Gas Supply Act 501, 1993 - Provides for the licensing of the supply of gas
to consumers via pipelines, the prices, control of gas pipelines and
installations relating to safety.
It also specifies that only competent persons are allowed to maintain the gas
supply equipment.
93
Role and Function of Relevant Authority
Fire and Rescue Department (Bomba)

➢ Provide rescue and fire fighting services in emergency situations

➢ Enforcement of the Fire Services Act
➢ Awareness, promotion & training with respect to fire safety and
prevention
94
Department of Occupational Safety and Health (DOSH)
The key roles of the department are:-
• To study and review the policies and legislations of
occupational safety and health.
• To enforce the following legislations :
• Occupational Safety and Health Act 1994 and its
regulations.
• Factories and Machinery Act 1967 and its regulations.
• Part of Petroleum Act 1984 (Safety Measures) (Petroleum
Transportation by pipeline) Regulations 1985
• To conduct research and technical analysis on issues related
to occupational safety and health at the workplace.
• To carry out promotional and publicity programs to
employers, workers and the general public to foster and
increase the awareness of occupational safety and health.
• To become a secretariat for the National Council regarding
occupational safety and health.
95
Department of Environment
With the gazetting of the Environmental Quality Act (EQA) in 1974, the
regulation, administration and control of activities affecting the
environment has become formalised and better emphasized.

Sewerage Services Deparment

This department (Jabatan Khidmat Pembentungan, JPP) monitors the
services and the existing sewerage systems operated either by private bodies
or the government throughout the country

Energy Commission
The Energy Commission (Suruhanjaya Tenaga, ST) is the regulator for the
electricity and gas supply industry entrusted with powers provided in the
Energy Commission Act 2001 and the other related Acts
❖Economic Regulation
❖Technical Regulation
❖Safety Regulation
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Application Procedures and Requirements
In FM, the main responsibility in the early stage of providing services is to
check the availability of the certificates for the relevant plant and machinery
for a particular site.
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98

CF for Pressure Vessel (Non-fired, PMT)

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Sample letter to request for an inspection
Tarikh : _____________
Ruj kami : _____________

Jabatan Keselamatan dan Kesihatan Pekerjaan

Wilayah Persekutuan
Tingkat 17, Menara PERKESO
281, Jalan Ampang
50534 Kuala Lumpur
Tel : 03 – 42576066
Fax : 03 – 42572991

Tuan,

PEMBAHARUAN PERAKUAN KELAYAKAN MESIN ANGKAT

NO PENDAFTARAN : PMA ____________

Merujuk kepada perkara diatas, kami ingin memaklumkan kepada pihak tuan bahawa perakuan kelayakan mesin angkat
yang bernombor pendaftaran seperti tertera diatas di bangunan kami sudah tamat tempoh pada ______hb______2011.

Oleh yang demikian, kami berharap pihak tuan akan membuat persediaan yang diperlukan untuk pembaharuan perakuan
kelayakan berkenaan. Bersama ini disertakan salinan sijil perakuan kelayakan mesin angkat berkenaan untuk rujukan pihak
tuan.

Sekian terima kasih

Yang benar,
(Nama Syarikat)
Regulation & Standards
 Tenaga Nasional Bhd (TNB)
 Jabatan Bomba Dan Penyelamat (JBPM)
 Lembaga Air Perak (LAP)
 Jabatan Kesihatan & Keselamatan Pekerja (JKKP)
 Uniform Building By Law
 Uniform Building By-Laws 1984
 Fire Mode Operation and Smoke Control (AS 1668 Part 1 – Fire
Precaution in Building with Air Handling System)
 National Fire Protection Associated (NFPA 12) and BS5306 Part 4 for
gas type extinguishing system.
 Nasional Fire Protection Association (NFPA2001) for clean agent for
electronic-sensitive room
 B.S 5306 : Part 1 and BS (EN) 671 : hydraulic Hose Reels System
 B.S 5306 : Part 2 : 1990 and The Loss Prevention Council Rules for
Automatic Sprinkler Installations.
 B.S 5839 Part 1,2,3 & 4 and EN 54 for Automatic Fire Detection and
Alarm system
 B.S 5306 Part 3 for fire extinguisher
 NFPA 96 and 17A for Wet Chemical System
BUILDING SERVICES ENGINEERING
INSTALLATIONS
ELECTRICAL INSTALLATION SYSTEM
The electrical system and services

• High Voltage System

• Low Voltage System
• Extra Low Voltage System
• Relocation Existing 22kV TNB Pylon
• Miscellaneous Works
Classification of Electrical Systems
Typical Electrical Schematic
Low Voltage System
MECHANICAL INSTALLATION SYSTEM
The scope of engineering services to be provided shall include the
following:-

• Air Conditioning & Mechanical Ventilation Services

• Fire Protection Services
• Internal Cold Water Supply
• Internal Sanitary Plumbing Services
• Vertical Transportation Lift
• Building Management System
FIRE FIGHTING & ALARM SYSTEM

• Intelligent Addressable Fire Alarm System

• Hose Reel System.
• Portable Extinguisher
• Automatic Clean Agent Extinguishing System
• Wet Chemical System
Addressable Fire Alarm System

• Integrated fire detection

and annunciation
• Evacuation Signaling
• Emergency voice
communication
• Auxiliary function
control system
Addressable Fire Alarm System
• Main fire alarm panel with CPU
• Microprocessor workstation
• High resolution graphic flat screen
monitor
• Repeater panel with network card
 Fire Alarm Cable Typical External Fire Alarm Network
Hosereel Piping Asrama

Pentadbiran
Blok
Dewan Makan
Akademik

Library

Keselamatan

Surau

Dewan Makan

Pusat Pelajar

Keselamatan Asrama
FIRE ALARM SCHEMATIC
Hosereel System
Hosereel System

• Centralized in multiple plant house

• Distribution underground piping
• Duty & Standby electric pump
• Hot Dipped Galvanised tank
MANUAL, REGISTER AND
INVENTORIES
 Maintenance Management System (MMS)

Departments must use an effective computerized

maintenance management system that adequately
facilitates maintenance planning, implementation and
reporting.
Inventory Application Software

Structured

Efficient

Comprehensive

Faster

Work history tracked

 Maintenance Management System (MMS)

Such a system should reinforce maintenance and

departmental service delivery objectives and facilitate:
oPlanning
oCondition assessments
oOperational maintenance work scheduling and
control
oResource allocation
oProgram management
oReporting
 MMS Reporting
Financial year maintenance expenditure in the
following categories:
▪Planned maintenance
▪Unplanned maintenance
▪Deferred maintenance
▪Annual maintenance expenditure
▪Projected future repairs or replacements over the
planning period specified for Asset Strategic
Plans
▪Significant maintenance issues that impact on
the capability of the building portfolio in relation
to service delivery
 CFMS MODULES

Drawing • main repository of all drawings Auto-CAD

• Updating of any changes in location or boundaries.

Management • Retrieve and update of room or space datasheet

module
• Retrieval and updating of room or space datasheet, room reservation
Space Management management & infra
• Data display includes rooms finishes, assets, and utilities.

module

Building Operation • Core CMMS capabilities

• Service Request - Managing on demand or ad-hoc request for services

Management • Preventive Maintenance - Scheduling and monitoring of preventive

maintenance activities

module • Work Order - A sub-module to manage all maintenance activities.

SPACE MANAGEMENT MODULES

Involve numbering and other data:-

✓ Buildings
✓ Floors
✓ Space Number
✓ Space Name
✓ Space Category, Code, Type, Use
✓ Space Occupancy
✓ Vacant / Occupied
✓ Space Capacity
✓ Number of door
✓ Organization
✓ Department
SPACE MANAGEMENT MODULES

a. Collate all Drawing b.Establish Master c. Develop Hierarchy

• Architechture/Mechanical Coding for Space
/Electrical/Infra/Landscap • Campus, Building, Blocks, • Building – Block – Floor –
e/etc… Floor, Room, Space type, Room – Sub-room - Asset
Space Category, etc..

d. Data Collection e. Verification of f. Data Uploading

• Building Number Data • Upload into CFMS
• Block Number • Verified by UiTM FMS Software
• Room and Sub-room
• Assets

g. Space Tagging
• Signage/Sticker
Ciri-ciri Penomboran
SPACE MANAGEMENT MODULES

Q 03 01 A 01 001 /0
Menunjukkan Simpanan
Nombor Pecahan

Menunjukkan
Nombor Bilik

Menunjukkan Aras

Menunjukkan Blok

Menunjukkan Nombor Bangunan

Menunjukkan Kod Kampus (03 Uitm Mukah)

Menunjukkan Kod Negeri

(Q untuk Sarawak)
 BUILDING OPERATIONS
MANAGEMENT (BOM) MODULES
• General Request - request for manpower support
Work Management • Complaint – request of failure of services
• Proactive – work request generated by GFM personnel.
– Service Request • Null – invalid work request

Work Management • Plan

• Development
– Planned • Execution
• Reporting
Maintenance
• Data for performance report such as statistic work order
Performance report, response time, work order completion time,
Preventive Maintenance execution
Assessment • Data Extracted from CFMS and compile for performance
reporting
 Start Note 1
Routine work shall be executed immediately. Non-routine work will require
Service Request Received approval from the Supervisor / Manager in Charge depending on the nature
via online phone, fax or Note 1
of work to be executed.
walk-in (To revise filter at helpdesk)

Evaluate of WR against No
Scope of Works.
Customer will be given a
Work Request (WR) Ref. Inform requestor
No.
Yes

Work Order (WO) Issued to

Technician.

Note 2 Inform UITM FM Dept

Work acceptance confirmation will
Completion of
be logged into the CMMS. If work
Work
delivery or quality is not satisfactory,
the Supervisor / Manager in charge
may request to re-open the work
order. A non-conformance report Customer
shall be generated to log in the Acknowledgement
situation for future rectification and
record.
Note 2
Work Acceptance
Note 3
Confirmation by Customer
Variation order shall be executed
separately. WO shall be closed upon No
completion of the variation order Yes
work.
Verification by Supervisor. Compilation of Work order
WO shall be closed in Report for KPI Assessment End
Note 3 CMMS
MAINTENANCE MANUALS
 Technical Library

Manufacturer’s Operations and Maintenance (O&M) Manuals

At a minimum, the technical library should contain the following information:

i. Drawings: Copies of all construction drawings and specifications, including

as-built drawings.
ii. Manufacturer’s Manuals: Copies of all operation and maintenance
instructions, as well as information on recommended training sessions.
iii. Test and Certification Reports: All test and certification reports and copies
of all notes from observance reports filed with the manuals for each piece
of equipment. Documentation should include equipment-specific
information.
iv. Maintenance Records: Records of any maintenance performed .
v. Contractor List: A complete list of all contractors and subcontractors, with
names and phone numbers of contacts, including a contact for emergency
service.
Technical Library

Manufacturer’s Operations and Maintenance (O&M) Manuals

At a minimum, the technical library should contain the following information:

vi. List of Equipment under Warranty: A complete list of all equipment

warranty information.
vii Spare Parts: A complete list of all recommended spare parts by
equipment title.
viii Standard Operating Procedures: A complete list of any required operating
or maintenance procedures identified for each piece of equipment. Copies of
operating and maintenance reports.
ix. Safety, Health and Environmental Manuals: Any manual specific to safety,
health and environmental concerns, such as CFC regulations or asbestos
regulations.
END .. Thank U

YNK SMART VENTURES