Dominic F handled multiple sales calls on June 10, 2022. He educated customers about different hearing aid models and prices, recommended the best options, processed orders, took payments, and explained orders would arrive within 5-7 business days via USPS. All calls resulted in sales of the Nano-CIC-Recharge-RT-CD-RB and Nano-CIC-Recharge-RT-DC-RB models.
Dominic F handled multiple sales calls on June 10, 2022. He educated customers about different hearing aid models and prices, recommended the best options, processed orders, took payments, and explained orders would arrive within 5-7 business days via USPS. All calls resulted in sales of the Nano-CIC-Recharge-RT-CD-RB and Nano-CIC-Recharge-RT-DC-RB models.
Dominic F handled multiple sales calls on June 10, 2022. He educated customers about different hearing aid models and prices, recommended the best options, processed orders, took payments, and explained orders would arrive within 5-7 business days via USPS. All calls resulted in sales of the Nano-CIC-Recharge-RT-CD-RB and Nano-CIC-Recharge-RT-DC-RB models.
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$ Handling Agent - Dominic F Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$ Handling Agent - Dominic F Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$ Handling Agent - Dominic F Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************$✩ SALE ✩$
Handling Agent - Dominic F
Called in for model - CIC Recharge Sold Model - Nano-CIC-Recharge-RT-CD-RB Nano-CIC-Recharge-RT-DC-RB Order # Agent Steps: Educated Cx About Difference On HA Models And Prices ,I Ask Discover Questions , Recommended The Best One Processed Order, Took Payment, Read Wrap Up And Disclaimer Outcome: Explained it will arrive in 5-07 business days via USPS Purchase Date - June 10, 2022 Air Call Disposition -Sold Model Cx Called about Sold UpGrade Air Call Link - *********************************************************************************** *********************************************************************************** ******************************