The City Bank Limited 

is a Bangladeshi private commercial bank headquartered in Dhaka.[2]

The bank provides products and services in retail banking, corporate finance, SME Banking,
women banking, digital banking, asset management, equity brokerage, and security. It has 132
branches.[3] The bank is a licensee to issue Visa and MasterCard Debit and Credit Cards and it is
the sole licensee of American Express Cards in Bangladesh. The bank is responsible for all
operations supporting the issuing of the new credit cards, including billing and accounting,
customer service, credit management, and charge authorizations, as well as marketing
for American Express cards in Bangladesh.[4]
The bank is a real-time online bank, having its branches, SME/Agri branches spread across
Bangladesh along with a full-fledged Islami Banking branch.
The Managing Director & CEO of the bank is Mashrur Arefin.[5]

Contents

 1History
 2Awards
 3References
 4External links

History[edit]
It is a first-generation private commercial bank and it is one of the oldest commercial banks in the
country. Then known as "The City Bank Limited", its operations were started on 28 March 1983
by 12 local businessmen of the country. Those directors commenced the journey with only BDT
34 Million worth of Capital, which now is a respectable BDT 3.3 Billion as capital & reserve.[6] [7]
[8]
 The City Bank Limited opened its first branch in B. B. Avenue Branch in Dhaka. In 1986, The
City Bank Limited was listed on the Dhaka Stock Exchange and in 1995 it was listed
on Chittagong Stock Exchange.[9][10] City Bank has gone international establishing 10 branches
and 1 representative office in Malaysia in 2013 and one subsidiary office in Hong Kong in
2019. International Finance Corporation solely has invested BDT 1.31 Billion, attaining a 5%
share of City Bank.[11]
On the 25th Anniversary in 2008, The City Bank Limited revamped its image and services. This
includes the launch of a new logo, launched American Express credit cards, brokerage business,
and City Wallet (SMS Banking) service. The name of the bank was simplified to "City Bank" from
its earlier "The City Bank Limited". The new logo, depicting a red and white checkered box kite,
was launched in July 2008.[12]

Awards[edit]
The following awards were received by the bank:

 Best Bank in Bangladesh – 2018 FinanceAsia Country Awards for Achievement[13]

 Best Investment Bank in Bangladesh – 2018 FinanceAsia Country Awards for
Achievement[13]
 Best Consumer Digital Bank in Bangladesh 2018 – Global Finance[14]
 Best Bank for Premium Services 2018 by Asiamoney[15]
 Who We Are
From 1983 till date, City Bank has been a case study in evolution, having
transformed over time from a traditional organization to a critically acclaimed multi-
faceted institution that embraces global best practices and chooses to be at the
forefront of technological initiatives. Unlike many, the Bank's criteria for success are
not only the bottom-line numbers but also the milestones set towards becoming the
most complete bank in the country.

Recommendations  The highest emphasis should be given to the education sector. Because, it is the
backbone of a nation.  Special initiatives should be taken for women empowerment.  Bangladesh
is doing well in sports in recent times. It needs to boost more through CSR activities.  Environment
is a growing concern all over the world. So, it is needed to give special concern.  Expansion of
technology needed provides good concern.  Invention function is also needed to provide favorable
care.  Both banks invest in industries that produce social, cultural, or religious development. 
Banks can invest in green business.  Ensuring those investments that are harmful for the banks as
well as their clients and environment.  Bank can patronize green IT sectors.  Establishing a fund to
support the victim of natural disaster.  Needed to effort pros and cons of CRS act in Bangladesh.