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LESSON 1 - Nature, Elements..
LESSON 1 - Nature, Elements..
Communications
Language – is a dynamic capacity of human
- it can only be called language if it has :
a. system of rules ( grammar )
b. a sound of system ( phonology)
c. vocabulary ( lexicon )
1. According to MODE
2. According to CONTEXT
1. Verbal Classification
Ex.
- door-to-door salesperson who demonstrate product
- greeting/ welcoming smile then assessing customer’s needs
and answering customer’s queries
- initial meeting when you speak during the first minutes is
significant and leaves lasting on your listeners
2. Visual Classification
It uses visuals to convey information and/or messages
Ex.
- signs - pictograms
- symbols - photos
- imagery - charts
- maps - diagrams
- graphs
- various form of electronic communication (emojis, animation)
- Visual communication now occupies an important place in any work
environment
a. during presentations – use visuals transfer of data into digestible
information
b. it has greater success in catching attention as well as recall the
information
3. Non-Visual Classification
1. VISUAL ELEMENTS
Almost all of us exhibit kinesic forms of language to reinforce
what we are saying :
b. HAND GESTURE
Ex. Show the hand gesture for the following:
- Very tired.
- in a good mood.
- disinterested.
- Hostile.
- Shy
- Dominating
2. OCULESICS – the study of how eyes and eye movement can communicate
- the term proxemics, which has the same root word as proximity
was coined by anthropologist Edward T. Hall
- people use the spaces between them as important carriers of
messages.
- deals with the amount of space that people set between
themselves and others
The Different Levels of Proxemics:
1. Intimate – where you keep people that are close to you, your
relatives, friend, reserve to very close people
2. Personal – People whom you can talk regarding your secrets; your
best friend, boyfriend , etc.
3. Social – people whom you regularly see on a daily basis but not
familiar to you like your classmates but not familiar with
them, you do not know personally about them.
4. Public – people are common through their face; but you do not their
background like the officials in the school , other staff,
public figures or personalities.
4. HAPTICS – a touching behavior is another form of non verbal symbol that
may express tremendous range of feelings.
- A handshake
- simple tap of the back or shoulder to console a friend/ someone
- a fist bomb
5. CHRONEMICS – a the study of time in communication
- the use of time is important in non verbal symbol
- it tells you how punctual or how serious the person
when it comes to time.
Ex.
An executive who keeps appointment exactly on time may be seen
as being concerned, considerate and efficient.
e.x.
When a participant performs tasks in “ugly” rooms; they
experience fatigue, headache, discomfort, sleep and boredom,
etc.
Ex.