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Veeam ONE Monitor

Version 9.5
User Guide
December, 2017
© 2017 Veeam Software.

All rights reserved. All trademarks are the property of their respective owners.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language in any form by any means, without written permission from Veeam Software
(Veeam). The information contained in this document represents the current view of Veeam on the issue
discussed as of the date of publication and is subject to change without notice. Veeam shall not be liable for
technical or editorial errors or omissions contained herein. Veeam makes no warranties, express or implied, in
this document. Veeam may have patents, patent applications, trademark, copyright, or other intellectual property
rights covering the subject matter of this document. All other trademarks mentioned herein are the property of
their respective owners. Except as expressly provided in any written license agreement from Veeam, the
furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other
intellectual property.

NOTE:

Please read the End User Software License Agreement before using the accompanying software program(s).
Using any part of the software indicates that you accept the terms of the End User Software License
Agreement.

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Contents
VEEAM ONE MONITOR...............................................................................................................................................1
CONTENTS .................................................................................................................................................................3
CONTACTING VEEAM SOFTWARE .............................................................................................................................7
ABOUT THIS DOCUMENT ...........................................................................................................................................8
ABOUT VEEAM ONE MONITOR ..................................................................................................................................9
ACCESSING VEEAM ONE MONITOR ............................................................................................................................. 10
VEEAM ONE MONITOR USER INTERFACE ...................................................................................................................... 11
Toolbar .................................................................................................................................................. 12
Inventory Pane ....................................................................................................................................... 13
Information Pane .................................................................................................................................... 19
Actions Pane .......................................................................................................................................... 20
Configuration Issues Pane ....................................................................................................................... 22
System Tray Icon ................................................................................................................................... 23
Full Screen Mode .................................................................................................................................... 24
CONFIGURING VEEAM ONE MONITOR ...................................................................................................................25
CONFIGURING SERVER CONNECTIONS .......................................................................................................................... 26
VEEAM ONE MONITOR CLIENT SETTINGS ..................................................................................................................... 27
General Settings ..................................................................................................................................... 28
Color Settings ......................................................................................................................................... 29
Charts Settings ....................................................................................................................................... 30
Tabs View Settings ................................................................................................................................. 36
Other Settings ........................................................................................................................................ 40
VEEAM ONE MONITOR SERVER SETTINGS .................................................................................................................... 41
SMTP Settings ........................................................................................................................................ 42
Notification Policy ................................................................................................................................... 43
SNMP .................................................................................................................................................... 44
Credentials Management ......................................................................................................................... 45
Monitored Datastores .............................................................................................................................. 46
Monitored Objects .................................................................................................................................. 47
Business View ........................................................................................................................................ 48
Other Settings ........................................................................................................................................ 49
DATA PROTECTION MONITORING ..........................................................................................................................51
VEEAM BACKUP & REPLICATION SUMMARY DASHBOARDS .................................................................................................. 52
Backup Infrastructure Summary ............................................................................................................... 53
Backup Repositories Overview ................................................................................................................. 55
Backup Repository Summary ................................................................................................................... 57
Proxy Servers Overview ........................................................................................................................... 61
Proxy Server Summary ............................................................................................................................ 63
WAN Accelerators Overview ..................................................................................................................... 65
WAN Accelerator Summary ...................................................................................................................... 67
Tape Servers Overview ........................................................................................................................... 69
Tape Server Summary ............................................................................................................................. 71
Cloud Repositories Overview .................................................................................................................... 72
Cloud Repository Summary ...................................................................................................................... 74
Cloud Gateways Overview ....................................................................................................................... 76
Cloud Gateway Summary ........................................................................................................................ 77
VEEAM BACKUP & REPLICATION ALARMS ...................................................................................................................... 79
AGENT JOBS ........................................................................................................................................................ 80

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AGENT POLICIES ................................................................................................................................................... 82
VM JOBS ............................................................................................................................................................ 84
VEEAM BACKUP & REPLICATION PERFORMANCE CHARTS ................................................................................................... 87
CPU Performance Chart ........................................................................................................................... 88
Memory Performance Chart ..................................................................................................................... 89
Disk Performance Chart ........................................................................................................................... 90
Network Performance Chart ..................................................................................................................... 91
LIST OF VMS IN BACKUPS ........................................................................................................................................ 92
VEEAM BACKUP & REPLICATION EVENTS....................................................................................................................... 94
TOP CLOUD TENANTS ............................................................................................................................................. 96
TOP CLOUD GATEWAYS ........................................................................................................................................... 97
VMWARE VSPHERE MONITORING ..........................................................................................................................98
VMWARE VSPHERE SUMMARY DASHBOARDS .................................................................................................................. 99
VMware vSphere Infrastructure Summary ............................................................................................... 100
Host Summary ..................................................................................................................................... 102
Virtual Machine Summary ...................................................................................................................... 104
Datastore Summary .............................................................................................................................. 106
VMWARE VSPHERE ALARMS .................................................................................................................................... 108
VMWARE VSPHERE PERFORMANCE CHARTS ................................................................................................................. 109
Overall Chart ........................................................................................................................................ 111
CPU Performance Chart ......................................................................................................................... 112
Memory Performance Chart ................................................................................................................... 114
Network Performance Chart ................................................................................................................... 118
Datastore Performance Chart ................................................................................................................. 121
Virtual Disks Performance Chart ............................................................................................................. 124
Storage Path Performance Chart ............................................................................................................ 126
Storage Adapter Performance Chart ....................................................................................................... 128
Disk Space Chart .................................................................................................................................. 130
Disk I/O Chart ...................................................................................................................................... 131
Disk Issues Chart .................................................................................................................................. 133
Customizing VMware vSphere Performance Charts ................................................................................... 134
VMWARE VSPHERE TASKS & EVENTS ........................................................................................................................ 138
Viewing Events on Performance Charts ................................................................................................... 140
VMWARE VSPHERE VIRTUAL MACHINES ..................................................................................................................... 142
VMWARE VSPHERE TOP AND LOWEST LOAD ................................................................................................................ 144
HOST HARDWARE STATE ....................................................................................................................................... 146
VMWARE REMOTE CONSOLE (VMRC) ....................................................................................................................... 147
VMWARE VSPHERE IN-GUEST PROCESSES................................................................................................................... 148
LAUNCHING VSPHERE CLIENT .................................................................................................................................. 151
VCLOUD DIRECTOR MONITORING .......................................................................................................................152
VCLOUD DIRECTOR SUMMARY DASHBOARDS ................................................................................................................ 153
vCloud Director Infrastructure Summary ................................................................................................. 154
Provider vDCs Overview ........................................................................................................................ 156
Provider vDC Summary ......................................................................................................................... 157
Organizations Overview ......................................................................................................................... 158
Organization Summary .......................................................................................................................... 159
Organization vDC Summary ................................................................................................................... 161
vApp Summary ..................................................................................................................................... 163
Virtual Machine Summary ...................................................................................................................... 165
VCLOUD DIRECTOR ALARMS ................................................................................................................................... 167
VCLOUD DIRECTOR PERFORMANCE CHARTS ................................................................................................................. 168

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VCLOUD DIRECTOR RESOURCES ............................................................................................................................... 169
Provider vDCs....................................................................................................................................... 170
Datastore Resources ............................................................................................................................. 172
Host Resources .................................................................................................................................... 174
Organizations ....................................................................................................................................... 175
Organization vDCs ................................................................................................................................ 176
vApps .................................................................................................................................................. 178
TRACKING BLOCKING TASKS ................................................................................................................................... 179
TROUBLESHOOTING VIRTUAL MACHINE PERFORMANCE .................................................................................................... 180
HYPER-V MONITORING.........................................................................................................................................181
MICROSOFT HYPER-V SUMMARY DASHBOARDS ............................................................................................................. 182
Microsoft Hyper-V Infrastructure Summary ............................................................................................. 183
Host Summary ..................................................................................................................................... 185
Virtual Machine Summary ...................................................................................................................... 187
Local Storage Summary......................................................................................................................... 189
SMB Share Summary ............................................................................................................................ 191
Cluster Shared Volume Summary ........................................................................................................... 193
MICROSOFT HYPER-V ALARMS ................................................................................................................................ 195
MICROSOFT HYPER-V PERFORMANCE CHARTS .............................................................................................................. 196
Overall Chart ........................................................................................................................................ 198
CPU Performance Chart ......................................................................................................................... 199
Memory Performance Chart ................................................................................................................... 202
Network Performance Chart ................................................................................................................... 205
Virtual Switch Performance Chart ........................................................................................................... 208
Cluster/Host Disk Performance Chart ...................................................................................................... 209
VM Disk Performance Chart ................................................................................................................... 211
Disk Space Chart .................................................................................................................................. 213
Local Volume Performance Chart............................................................................................................ 214
Cluster Shared Volume Performance Chart (Windows Server 2008) ........................................................... 216
Cluster Shared Volume Performance Chart (Windows Server 2012/2012 R2/2016) ..................................... 218
SMB Share Performance Chart ............................................................................................................... 221
HA SMB Performance Chart ................................................................................................................... 223
Volume Cache Performance Chart .......................................................................................................... 225
Customizing Microsoft Hyper-V Performance Charts ................................................................................ 226
MICROSOFT HYPER-V TASKS & EVENTS ..................................................................................................................... 230
MICROSOFT HYPER-V VIRTUAL MACHINES .................................................................................................................. 232
MICROSOFT HYPER-V TOP AND LOWEST LOAD ............................................................................................................. 234
MICROSOFT HYPER-V VM CONSOLE ......................................................................................................................... 236
MICROSOFT HYPER-V IN-GUEST PROCESSES ............................................................................................................... 238
VEEAM ONE BUSINESS VIEW MONITORING .......................................................................................................240
BUSINESS VIEW SUMMARY DASHBOARDS .................................................................................................................... 241
Business View Summary ........................................................................................................................ 242
Category Summary ............................................................................................................................... 243
Group Summary ................................................................................................................................... 244
Virtual Infrastructure Objects Summary .................................................................................................. 245
Backup Agents Summary ....................................................................................................................... 246
Backup Agent Details ............................................................................................................................ 248
BUSINESS VIEW ALARMS ....................................................................................................................................... 250
BUSINESS VIEW PERFORMANCE CHARTS ..................................................................................................................... 251
TROUBLESHOOTING PERFORMANCE OF CATEGORIZED OBJECTS .......................................................................................... 252
GENERATING REPORTS .........................................................................................................................................253

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APPENDIX. VEEAM ONE SETTINGS UTILITY........................................................................................................254
GENERAL SETTINGS ............................................................................................................................................. 255
REPORTER SETTINGS ............................................................................................................................................ 260
MONITOR SETTINGS............................................................................................................................................. 263
DEPLOYMENT CONFIGURATION ................................................................................................................................ 265
EXPORTING LOGS ................................................................................................................................................ 267

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Contacting Veeam Software
At Veeam Software we value the feedback from our customers. It is important not only to help you quickly with
your technical issues, but it is our mission to listen to your input, and build products that incorporate your
suggestions.

Customer Support
Should you have a technical concern, suggestion or question, please visit our Customer Center Portal at
www.veeam.com/support.html to open a case, search our knowledge base, reference documentation, manage
your license or obtain the latest product release.

Company Contacts
For the most up to date information about company contacts and offices location, please visit
www.veeam.com/contacts.html.

Online Support
If you have any questions about Veeam products, you can use the following resources:

 Full documentation set: www.veeam.com/documentation-guides-datasheets.html

 Community forum at forums.veeam.com

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About This Document
This document provides information about Veeam ONE Monitor. The document includes configuration details and
information about capabilities that Veeam ONE Monitor offers for Veeam Backup & Replication, VMware vSphere
and Microsoft Hyper-V infrastructures.

This document does not include information about working with Veeam ONE alarms. To learn how to configure
and use Veeam ONE alarms, see Veeam ONE Working with Alarms Guide.

Intended Audience
The guide is designed for anyone who plans to use the Veeam ONE solution. It is primarily aimed at
administrators managing Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V environments,
but can also be helpful for other current and perspective Veeam ONE users.

Document Revision History


Revision # Date Change Summary

Revision 1 11/16/2016 Initial version of the document for Veeam ONE 9.5.

Revision 2 12/8/2016 Fixed typos, minor formatting changes.

Revision 3 1/17/2017 Document updated for Veeam ONE 9.5 Update 1.

Revision 4 8/15/2017 Updated note in section Virtual Machine Summary.

Revision 5 12/19/2017 Document updated for Veeam ONE 9.5 Update 3.

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About Veeam ONE Monitor
Veeam ONE Monitor — a part of an integrated Veeam ONE solution — is the primary tool for monitoring Veeam
Backup & Replication, VMware vSphere and Microsoft Hyper-V environment. Veeam ONE Monitor, you can
manage, view and interact with alarms and monitoring data, analyze performance of virtual and backup
infrastructure objects, keep an eye on multi-tenant environments, track the efficiency of data protection in the
virtual environment, generate reports and administer monitoring settings. Veeam ONE Monitor provides complete
visibility of the virtual infrastructure and helps you speed up troubleshooting and quickly isolate root causes of
performance issues before they become problems.

Veeam ONE Monitor allows you to monitor the virtual environment from different perspectives:

 Virtual infrastructure monitoring — Veeam ONE Monitor discovers the virtual infrastructure and
provides complete visibility of its health state and performance. With prebuilt and custom alarms,
performance charts, dashboards, reports and an extensive knowledge base, you can always stay aware
of important events and eliminate potential problems in the virtual environment.

 vCloud Director monitoring — Veeam ONE Monitor provides monitoring capabilities for multi-tenant
clouds provisioned with VMware vCloud Director. A comprehensive view of cloud resources allows you to
sustain consistent processes for vCloud Director operational framework and maintain established service
levels.

 Business view monitoring — Veeam ONE Monitor allows you to monitor and alert on the virtual
infrastructure presented from the business perspective — the perspective that is based on your company
needs and priorities. You can group virtual infrastructure objects by such criteria as business unit,
department, purpose, SLA and so on. Business view monitoring is enabled due to categorization
capabilities provided by Veeam ONE Business View. For more information on business view monitoring,
see Veeam ONE Business View User Guide.

 Data protection monitoring — Veeam ONE integrates with Veeam Backup & Replication allowing you
to collect real-time statistics from backup servers. You can track the latest status of data protection
operations in the managed virtual environment, receive immediate alarms whenever a potential problem
can cause data loss, monitor performance of backup infrastructure components to optimize workloads
and plan capacity of backup infrastructure resources.

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Accessing Veeam ONE Monitor
To access Veeam ONE Monitor:

1. Log on to the machine where Veeam ONE Monitor Client is installed.

2. In Microsoft Windows Programs menu, choose Veeam ONE Monitor.

3. In the authentication window, specify the FQDN or IP address of a server where the Veeam ONE Server
component runs. Type credentials of a user account to connect to Veeam ONE Monitor. To connect using
credentials of the user account under which you are logged on to the machine, select the Use Windows
session authentication check box.
The user account must either:

 Be a member of the Veeam ONE Administrators or Veeam ONE Read-Only Users group. For
more information on user groups, see Veeam ONE Deployment Guide, section Security Groups.
This prerequisite applies to VMware vSphere and Microsoft Hyper-V platforms.

 Have permissions assigned on objects in the vCenter Server or vCloud Director inventory
hierarchy. For details, see Veeam ONE Multi-Tenant Monitoring and Reporting.
This prerequisite applies to the VMware vSphere platform only.

4. Click Connect.

Other Ways to Access Veeam ONE Monitor


To speed up the time it takes to access Veeam ONE Monitor, you can launch it without the necessity to specify
user credentials in the authentication window.

 To launch Veeam ONE Monitor under the account of a user that is currently logged to the machine, in
the command shell call the Monitor.exe file residing in the installation directory with the
/currentuser parameter. For example:
"C:\Program Files\Veeam\Veeam ONE\Veeam ONE Monitor Client\Monitor.exe"
/currentuser

 To launch Veeam ONE Monitor with explicit user credentials, in the command shell call the
Monitor.exe file residing in the installation directory with the /username and /password
parameters. For example:
"C:\Program Files\Veeam\Veeam ONE\Veeam ONE Monitor Client\Monitor.exe"
/username tech\john.smith /password PaSSw0rd

You can save this type of commands as a Windows shortcut and use it to access Veeam ONE Monitor.

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Veeam ONE Monitor User Interface
Veeam ONE Monitor user interface is designed to let you quickly find commands you need, facilitate monitoring
of your infrastructure and speed up the investigation and troubleshooting process. In this section, you can learn
about basic elements and features of the Veeam ONE Monitor user interface:

 Toolbar

 Inventory Pane

 Information Pane

 Actions Pane

 Configuration Issues Pane

 System Tray Icon

 Full Screen Mode

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Toolbar
Veeam ONE Monitor toolbar provides access to frequently used commands.

 Back/Forward — navigate to the previous/next visited view in the Veeam ONE Monitor console.

 Refresh — retrieve the latest collected data from the Veeam ONE Monitoring Server to show up-to-date
information in the Veeam ONE Monitor console. You can press [F5] on your keyboard to perform this
command.

 Add Server — connect a new virtual infrastructure server, vCloud Director or Veeam Backup &
Replication server. You can press [CTRL+I] on your keyboard to perform this command.

For details, see Veeam ONE Deployment Guide, section Connecting Servers.

 Notifications — open the Veeam ONE Monitor Configuration Wizard.


For details, see Veeam ONE Deployment Guide, section Configuring Notification Settings.

 Reports — create a report for an infrastructure object selected in the inventory pane.
For details, see Generating Reports.

 Modelling — forecast the number of alarms that will be triggered for an infrastructure object selected in
the inventory pane.
For details, see Veeam ONE Working with Alarms Guide, section Modelling Alarm Number.

 Options — view or change Veeam ONE Monitor client and server settings.
For details, see Configuring Veeam ONE Monitor.

 Help — open Veeam ONE Monitor help, view license information or change the license file, export log
files, check the current version of Veeam ONE Monitor. You can press [F1] on your keyboard to open
help topics.

 Full Screen — switch to the full screen mode. You can press [F11] on your keyboard to perform this
command.
For details, see Full Screen Mode.

 Search — search for a virtual infrastructure, Veeam ONE Business View, vCloud Director or Veeam
Backup & Replication infrastructure component (depending on the selected view).

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Inventory Pane
The inventory pane on the left shows a hierarchical list of infrastructure objects.

Each node in the hierarchy tree reflects the state of a corresponding infrastructure object. If there exist
unresolved alarms for the object, Veeam ONE Monitor displays on the node an icon of an alarm with the highest
severity.

Veeam ONE also reflects the state of child objects on parent nodes to let you easily find problematic objects. For
example, if an error alarm was triggered for a host, the error icon will be displayed on the host node. In addition,
a red downward error will be shown on the parent cluster node and on the parent management server node to
indicate that an error has occurred on the child host. If necessary, you can change Veeam ONE Monitor client
settings to display icons next to affected objects only. For details on changing display settings, see Other
Settings.

 To expand/collapse all tree nodes, right-click the root node in the inventory pane and choose Expand
all/Collapse all from the shortcut menu.

 To show all objects with errors and warnings in the hierarchy, right-click the root node in the inventory
pane and choose Show all error objects from the shortcut menu. Veeam ONE Monitor will expand all
nodes that have child objects with registered errors or warnings.

 To hide and show the inventory pane, use the collapse/expand arrow to the right of the inventory pane.

The buttons at the bottom of the inventory pane allow you to switch between Veeam ONE Monitor views.

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Infrastructure View
The Infrastructure View tree displays a hierarchical list of virtual infrastructure objects — vCenter
Servers/SCVMM servers, clusters, hosts, folders, virtual machines, storage objects and so on. It shows the virtual
infrastructure in inventory terms, similar to vCenter Server/SCVMM topology presentation.

If you connect a vCloud Director server to Veeam ONE, the Infrastructure View inventory tree will display vCenter
Servers attached to vCloud Director and vCloud Director VMs. To hide vCloud Director VMs from the
Infrastructure View inventory, you can enable the Hide vCloud Director VMs from Virtual Infrastructure
tree option in Veeam ONE server settings. For details, see Other Settings.

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vCloud Director View
The vCloud Director View tree displays a hierarchical list of vCloud Director objects — provider VDCs,
organizations, organization vDCs, vApps and VMs.

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Business View
The Business View tree displays a hierarchical list of categorization groups configured in Veeam ONE Business
View. It presents the virtual infrastructure topology in business terms and allows you to monitor, alert and report
on custom categorization units in your virtual environment.

By default, Veeam ONE Monitor hides the Uncategorized group for all Business View categories in the inventory
tree. To make it available in the Business View hierarchy, you can disable the Hide uncategorized objects
from the Business View tree option in Veeam ONE Monitor server settings. For details on changing Business
View display settings, see Other Settings.

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Data Protection View
The Data Protection View tree displays a hierarchical list of connected Veeam Backup Enterprise Manager
servers, Veeam Backup & Replication servers and components of the backup infrastructure — backup proxies,
backup repositories, WAN Accelerators, tape servers, cloud repositories and cloud gateways.

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Alarm Management
The Alarm Management tree displays the list of available alarm types. Use the Alarm Management view to
manage predefined alarms or create new alarms.

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Information Pane
The information pane is the main working area used for managing alarms, viewing performance data and
accomplishing other operations for monitoring your virtual and data protection environment. Tabs in the
information pane allow you to switch between Veeam ONE Monitor dashboards. The set of available dashboards
varies depending on the object that is selected in the inventory tree.

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Actions Pane
The Actions pane on the right displays links to tasks and commands that can be initiated by the user. The pane
becomes available when you open the Alarms monitoring tab or switch to the Alarm Management view. You
can hide and show the pane using the collapse/expand arrows.

Options displayed on the pane depend on the object type selected in the information pane. For example, if you
select a VM in the inventory pane and open the list of triggered alarms for this VM, all alarm actions, object
actions and navigation actions will be available in the Actions pane. If you select a storage object in the
inventory pane, some navigation actions will be disabled as they do not apply to storage objects. For more
information on working with alarm actions, see Veeam ONE Working with Alarms Guide.

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In a similar manner, if you open the Alarm Management section and select multiple alarms in the list, some of
the actions — like Edit assignment and Edit excludes — will become unavailable, as these actions cannot be
performed in batch. For more information on alarm management actions, see Veeam ONE Working with Alarms
Guide, section Working with Triggered Alarms.

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Configuration Issues Pane
The Configuration issues pane displays information on alarms that fired as a result of internal Veeam ONE
Monitor configuration issues (such as lost connection to a virtual server, data collection failure, license expiration
and so on). To view details of internal alarms, click the Show details link at the top right corner of the pane.
For more information on working with internal configuration alarms, see Veeam ONE Working with Alarms Guide,
section Working with Internal Alarms.

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System Tray Icon
To facilitate monitoring of your infrastructure, Veeam ONE Monitor adds its icon to the system tray as the status
indicator. If the virtual or data protection infrastructure is functioning properly, the icon color will be green. If a
warning or error is triggered, the color will turn yellow or red. As soon as health state of your infrastructure
returns to normal, the color changes back to green. To learn about the number of warnings and errors that
occurred, move the cursor over the icon.

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Full Screen Mode
The full screen mode allows you to display only the information pane for the selected object, without
unnecessary interface elements that may distract your attention. To switch to full screen mode, do one of the
following:

 Press [F11] on the keyboard.

 Click the Full Screen button on the toolbar.

In the full screen mode, the toolbar is not displayed at all, which allows you to concentrate on monitoring the
virtual or backup environment state and have only the most crucial information displayed. You can collapse and
expand the inventory pane and actions pane if necessary.

To exit full screen mode:

 Press [F11] on the keyboard.

 Click the Exit Full Screen button in the top right corner.

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Configuring Veeam ONE Monitor
Veeam ONE Monitor does not require complex configuration and is ready for use right after the installation.
However, before you start using Veeam ONE Monitor, you might need to check and adjust its default
configuration.

1. Configure server connections.

2. Configure Veeam ONE Monitor client settings.

3. Configure Veeam ONE Monitor server settings.

NOTE:

To be able to configure Veeam ONE Monitor settings, a user must be a member of the Veeam ONE
Administrators group on a machine where the Veeam ONE Server component is installed. For details on
Veeam ONE security groups, see see Veeam ONE Deployment Guide, section Security Groups.

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Configuring Server Connections
To collect information about the managed virtual infrastructure and track the efficiency of VM data protection,
you must configure connections to VMware vSphere, vCloud Director, Microsoft Hyper-V virtual management
servers and Veeam Backup & Replication servers in Veeam ONE Monitor. Configured connection settings are
automatically propagated to all Veeam ONE components.

For detailed information on how to connect servers in Veeam ONE Monitor, see Veeam ONE Deployment Guide,
section Connecting Servers.

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Veeam ONE Monitor Client Settings
Veeam ONE Monitor client settings include:

 General settings

 Color settings

 Charts settings

 Tabs view settings

 Other settings

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General Settings
In client general settings, you can specify DNS name or IP address of a machine where the Veeam ONE Server
component is installed.

To specify client general settings:

1. Open Veeam ONE Monitor.

2. On the toolbar, click Options > Client Settings.


Alternatively, you can press [CTRL + O] on the keyboard.

3. In the Client Settings window, open the General tab.

4. In the Host settings section, specify a FQDN or IP address of a machine where the Veeam ONE Server
component is installed.

 If Veeam ONE is installed using the advanced deployment scenario, or if you have an instance
of Veeam ONE Monitor Client installed on a separate computer, the Veeam ONE Monitor
Server field is not filled automatically. The first time you open Veeam ONE Monitor Client, you
will be prompted to specify the name of the machine where the Veeam ONE Server component
is installed.
For detailed information, see Veeam ONE Deployment Guide, section Installing Veeam ONE
Monitor Client.

 If Veeam ONE is installed using the typical deployment scenario, the Veeam ONE Monitor
Server field is filled automatically with the name of the machine where Veeam ONE is installed.

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Color Settings
In color settings, you can create a custom color scheme that must be used to display graphs on performance
charts.

To specify color settings:

1. Open Veeam ONE Monitor.

2. On the toolbar, click Options > Client Settings.


Alternatively, you can press [CTRL + O] on the keyboard.

3. In the Client Settings window, open the Colors tab.

4. Create a custom color scheme that must be used to display graphs on performance charts.
You can add colors from the color palette, remove and edit existing colors, as well as sort them as
required. Colors at the top are used first for graphs on performance charts.

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Charts Settings
In charts settings, you can customize display preferences for graphs on performance charts.

To specify charts settings:

1. Open Veeam ONE Monitor.

2. On the toolbar, click Options > Client Settings.


Alternatively, you can press [CTRL + O] on the keyboard.

3. In the Client Settings window, open the Charts tab.

4. In the Chart options section, configure display preferences for graphs in performance charts:

 In the Graphic type section, choose how line graphs must be presented in charts — as 2D or
3D lines.

 In the Layer type section, choose how graphs layer must be presented in charts — as line
layer or area layer.
For samples of graphic type and layer type combinations, see Graphic and Layer Type Samples.

5. In the Overall graphs section, specify whether top line thresholds must be present on the Overall tab.
If the Auto-scale check box is enabled, the Y-axis scales automatically, to match the range of the
displayed data.
For samples of Overall tabs with auto-scale option enabled and disabled, see Auto-Scale Samples.

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Graphic and Layer Type Samples
You can choose to show graphs in 2D or 3D, as plain lines or filled areas.

The following images illustrate how different combinations of line graphs and layer types will be reflected on
performance charts:

2D line graphs with line layer

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3D line graphs with line layer

2D line graphs with area layer

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3D line graphs with area layer

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Auto-Scale Samples
The Auto-scale option allows you to enable auto-scaling if you want to remove top line thresholds from
performance charts on the Overall tab. With auto-scale enabled, the Y-axis scales automatically, to match the
range of the displayed data.

Auto-scale disabled

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Auto-scale enabled

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Tabs View Settings
On the Tabs View Settings tab, you can enable the tabs view for Veeam ONE Monitor.

The tabs view is intended for screens and monitors in a network operations center (NOC). In this view, Veeam
ONE automatically switches between its tabs (dashboards) with a certain time interval, displaying dashboards
similarly to a slideshow. An administrator can view the whole picture without interacting with Veeam ONE, and
can be sure not to miss critical situations in case they occur.

If the tabs view is enabled, Veeam ONE starts switching tabs only if there is no user input from a keyboard,
mouse and so on. Once the user starts interacting with Veeam ONE Monitor, Veeam ONE Monitor stops switching
tabs.

The tabs view is disabled by default. You can enable the tabs view and create rules according to which Veeam
ONE must switch tabs.

There are two types of rules for the tabs view:

 You can choose to switch tabs for an object that is selected in the navigation tree. This rule can be useful
if you want to monitor the state of one critical object.

 You can choose to switch specific tabs for a predefined scope of objects. This view can be useful if you
want to monitor certain aspects of a critical infrastructure segment.

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Switching Tabs for One Infrastructure Object
To enable the tabs view and create a rule that switches tabs for one infrastructure object:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click the necessary view — Infrastructure View, Business View,
vCloud Director or Data Protection View.

3. In the inventory pane, select the necessary infrastructure object.

4. On the toolbar, click Options > Client Settings.


Alternatively, you can press [CTRL + O] on the keyboard.

5. Open the Tabs View tab.

6. In the Automatic tab switching rule section, select the Switch tabs for an object selected in the
navigation tree option.

7. In the Switch tabs every <time interval> section, specify a time interval at which tabs must be
switched.
You can specify an interval in seconds, minutes and hours.

8. Click OK.

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Switching Tabs for a Set of Infrastructure Objects
To enable the tabs view and create a rule that switches tabs for specific objects:

1. Open Veeam ONE Monitor.

2. On the toolbar, click Options > Client Settings.


Alternatively, you can press [CTRL + O] on the keyboard.

3. Open the Tabs View tab.

4. In the Automatic tab switching rule section, select the Switch tabs for these objects
(recommended for NOC view) option.

5. Choose objects to include in the tabs view scope, and specify tabs that must be displayed.

a. Click Add and choose the type of infrastructure objects to add — Infrastructure View, Business
View, vCloud Director View or Data Protection View.

b. In the Select scope window, select check boxes next to objects you want to add to the scope
and click OK.
To select an object together with its child objects, click it with the left mouse button. To select
an object without its child objects, click it with the right mouse button.
If you select several objects of different types, Veeam ONE will create a new rule for each
object type. For example, if you select a resource pool with VMs, Veeam ONE will add a rule for
the resource pool, and a rule for VMs inside it.

c. Select the added object in the list and click Edit Tabs.
Alternatively, you can click the All tabs link next to the added object.

d. In the Select tabs window, select check boxes next to tabs that must be displayed for an
object in the tabs view and click OK.

e. Make sure that the State check box is selected for the newly added object. If the check box is
cleared, the object will not be added to the tabs view scope.

f. Repeat steps a-e for all objects you want to add to the scope.

6. In the Switch tabs every <time interval> section, specify a time interval at which tabs must be
switched.
You can specify an interval in seconds, minutes and hours.

7. Select the Switch tabs for objects with active alarms only check box if Veeam ONE must switch
tabs for infrastructure objects that have unresolved alarms — that is, only for objects that have potential
problems and that may need your attention.

8. Click OK.

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Other Settings
To specify miscellaneous client settings:

1. Open Veeam ONE Monitor.

2. On the toolbar, click Options > Client Settings.


Alternatively, you can press [CTRL + O] on the keyboard.

3. In the Client Settings window, open the Other tab.

4. In the Miscellaneous section, specify the following settings:

 From the Logging level list, choose the level of detail for logging (Off, Low or High).

 Select the Minimize to tray check box if you want to hide Veeam ONE Monitor to a system
tray icon when the Veeam ONE Monitor window is minimized.

 Clear the Show child object status on a parent node in the Infrastructure tree check
box if every object in the inventory tree must reflect its own state only.
If this check box is cleared, the state of child objects with errors and warnings will not be
reflected on parent nodes. If this check box is selected, Veeam ONE will show downward
arrows on parent nodes to reflect the problematic state of child objects. For details on
displaying the infrastructure inventory tree, see Inventory Pane.

5. In the Remote access section, specify the path to the PuTTy.exe file.

Veeam ONE requires PuTTy to provide easy access to consoles of Linux VMs.
For information about accessing VM console, see VM Console for VMware vSphere and VM Console for
Microsoft Hyper-V.
For information about PuTTY, see http://www.chiark.greenend.org.uk/~sgtatham/putty/docs.html.

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Veeam ONE Monitor Server Settings
Veeam ONE Monitor server settings include:

 SMTP Settings

 Notification Policy

 SNMP

 Credentials Management

 Monitored Datastores

 Monitored Objects

 Business View

 Other Settings

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SMTP Settings
In SMTP settings, you can configure email settings that will be used for sending alarm notifications, dashboards
and reports by email.

To specify SMTP server settings:

1. Open Veeam ONE Monitor.

2. On the toolbar, click Options > Server Settings.


Alternatively, you can press [CTRL + S] on the keyboard.

3. In the Server Settings window, open the SMTP Settings tab.

4. In the SMTP server settings section, configure settings of the SMTP server that Veeam ONE will use to
send email notifications about alarms and deliver dashboards and reports by email.
For details on configuring SMTP server settings, see Veeam ONE Deployment Guide, section Configuring
Notification Settings.

5. In the Email format section, choose the format of email messages notifying about Veeam ONE alarms.
For details on configuring format of alarm email notifications, see Veeam ONE Working with Alarms
Guide, section Email Notifications.

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Notification Policy
In notification policy settings, you can configure the default email notification group, set the necessary
notification policies and specify other notification settings.

To specify notification policy settings:

1. Open Veeam ONE Monitor.

2. On the toolbar, click Options > Server Settings.


Alternatively, you can press [CTRL + S] on the keyboard.

3. In the Server Settings window, open the Notification Policy tab.

4. In the Default email notification group section, configure a list of recipients who must receive email
notifications about Veeam ONE alarms.

5. In the Email notification policies section, specify how often email notifications about Veeam ONE
alarms must be sent.

6. In the Miscellaneous section, choose whether you want to send email notifications when conditions
that triggered alarms return back to normal.

For details on configuring alarm notification options, see Veeam ONE Working with Alarms Guide, section Email
Notifications.

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SNMP
In SNMP settings, you can specify trap notification settings for sending notifications about alarms.

To specify SNMP settings:

1. Open Veeam ONE Monitor.

2. On the toolbar, click Options > Server Settings.


Alternatively, you can press [CTRL + S] on the keyboard.

3. In the Server Settings window, open the SNMP tab.

4. Configure SNMP settings for sending trap notifications about alarms.

For details on configuring SNMP notification options, see Veeam ONE Working with Alarms Guide, section SNMP
Traps.

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Credentials Management
In credentials management settings, you can set an account that will be used to collect data from the guest OS
of Microsoft Hyper-V VMs.

To access Credentials Management settings:

1. Open Veeam ONE Monitor.

2. On the toolbar, click Options > Server Settings.


Alternatively, you can press [CTRL + S] on the keyboard.

3. In the Server Settings window, open the Credentials Management tab.

4. In the Login and Password fields, specify credentials of an account that will be used to collect data
from the guest OS of Microsoft Hyper-V VMs.

For details on gathering guest OS data from Microsoft Hyper-V VMs, see Veeam ONE Deployment Guide, section
Specifying Account Credentials for Microsoft Hyper-V Infrastructure.

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Monitored Datastores
You can manage the list of datastores that must be included in the reporting scope:

1. Open Veeam ONE Monitor.

2. On the toolbar, click Options > Server Settings.


Alternatively, you can press [CTRL + S] on the keyboard.

3. In the Server Settings window, open the Monitored Datastores tab.

4. Select check boxes next to datastores that you want to include in reporting.

For details on choosing datastores to report on, see Veeam ONE Deployment Guide, section Choosing Datastores
to Report On.

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Monitored Objects
In the Monitored Objects section, you can manage the list of VMs and VM containers (hosts, clusters,
datastores and so on) that must be included in the monitoring and reporting scope.

To choose what VMs and VM containers must be included in the monitoring and reporting scope:

1. Open Veeam ONE Monitor.

2. On the toolbar, click Options > Server Settings.


Alternatively, you can press [CTRL + S] on the keyboard.

3. In the Server Settings window, open the Monitored Objects tab.

4. Create rules to include VMs and VM containers to and exclude VMs and VM containers from monitoring
and reporting.

For details on choosing objects to monitor and report on, see Veeam ONE Deployment Guide, section Choosing
VMs and VM Containers to Monitor and Report On.

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Business View
In the Business View section, you can choose whether uncategorized objects must be shown in the Business
View inventory tree:

 If the Hide uncategorized objects from the Business View tree check box is cleared, Veeam ONE
Monitor will show the Uncategorized groups for all categories in the Business View inventory tree.

 If the Hide uncategorized objects from the Business View tree check box is selected, Veeam ONE
Monitor will hide the Uncategorized group and all objects within these groups in the Business View
inventory tree.

For details on displaying the Business View inventory tree, see Business View.

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Other Settings
To specify miscellaneous server settings:

1. Open Veeam ONE Monitor.

2. On the toolbar, click Options > Server Settings.


Alternatively, you can press [CTRL + S] on the keyboard.

3. In the Server Settings window, open the Other Settings tab.

4. In the vCloud Director section, choose whether vCloud Director VMs must be shown in the
Infrastructure View inventory tree:

 If the Hide vCloud Director VMs from Virtual Infrastructure tree check box is cleared,
vCloud Director VMs will be shown both in the vCloud Director View and in the Infrastructure
View inventory trees.
If the check box is selected, vCloud Director VMs will be shown in the vCloud Director View
inventory tree only.

 If the Hide expired vCloud Director vApps from vCloud Infrastructure tree check box is
cleared, expired vCloud Director vApps will be shown both in the vCloud Director View and in
the Infrastructure View inventory trees.
If the check box is selected, expired vCloud Director vApps will be shown in the vCloud Director
View inventory tree only.
For details on displaying the virtual infrastructure inventory tree, see Infrastructure View.

5. In the Notifications section, you can disable or enable notification messages about support contract
expiration:

 If the Disable support contract expiration notifications check box is cleared, Veeam ONE
will display notification messages in the UI.

 If the Disable support contract expiration notifications check box is selected, Veeam
ONE will not display notification messages in the UI.
Note that this option does not disable internal alarms notifying about support expiration. It only
controls whether notification messages must be displayed in the UI. For details on working with
internal alarms, see Veeam ONE Working with Alarms Guide.

6. In the Support utility section, click Launch, to run the Veeam ONE Settings Utility.
The utility allows you to change configuration settings of the Veeam ONE software components. For
more details, see Appendix. Veeam ONE Settings Utility.

IMPORTANT!

The Veeam ONE Settings utility must be used only under the guidance of Veeam Support. It is strongly
recommended that you obtain detailed instructions from the Veeam Support team before changing any
configuration settings in your Veeam ONE deployment.

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Data Protection Monitoring
Veeam ONE Monitor offers advanced functionality for monitoring Veeam Backup & Replication infrastructure and
data protection operations in the managed virtual environment.

In Veeam ONE Monitor, you can:

1. Monitor the overall state of the backup infrastructure.


Start with Summary dashboards to reveal hotspots in the Veeam Backup & Replication infrastructure.
You can quickly review the latest status of backup, replication and SureBackup jobs, examine
configuration and performance of your backup infrastructure components, detect the most loaded
proxies, repositories, WAN accelerators, tape servers, cloud gateways and cloud repositories, and check
whether your jobs complete within the backup window. Summary dashboards help you quickly reveal
issues that can lead to failing jobs, and thereafter, cause loss of valuable data.

2. View triggered alarms.


Go to the Alarms dashboard to see details on issues and problems in your backup infrastructure. Data
protection alarms allow you to instantaneously react to potentially dangerous situations with ongoing
data protection and take immediate actions to eliminate the risk of data loss.

3. Check the latest job status.


Track the status of your backup, replication, SureBackup, backup copy, SQL database transaction log
backup, Oracle database backup jobs, backup to tape, file to tape, VM copy and file copy jobs to get up-
to-date information on the efficiency of data protection in your virtual environment and address problems
with jobs as soon as they appear.

4. Work with performance charts.


Drill down to performance charts to diagnose performance problems with backup infrastructure
components and identify bottlenecks. You can track CPU, memory, disk and network performance for
backup servers, proxies, repositories and WAN accelerators to make sure the backup data flow is efficient
and all resources engaged in the backup process are optimally used.

5. View the list of events.


View the full list of events that triggered Veeam Backup & Replication alarms, and events notifying about
connection problems with Veeam Backup & Replication servers or Veeam Backup Enterprise Manager.

Prerequisites
Before you start monitoring the Veeam Backup & Replication infrastructure, make sure you have configured
connections to Veeam Backup & Replication servers from which Veeam ONE will collect data. For details on
configuring server connections, see Veeam ONE Deployment Guide.

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Veeam Backup & Replication
Summary Dashboards
Data protection summary dashboards serve as the 'launch point' for monitoring the backup infrastructure and
data protection operations in the virtual environment. The dashboards reflect the latest state of backup,
replication and SureBackup jobs and help analyze the performance and configuration of backup infrastructure
components.

The following types of summary dashboards are available for Veeam Backup & Replication infrastructure
components:

 Backup Infrastructure Summary

 Backup Repositories Overview

 Backup Repository Summary

 Proxy Servers Overview

 Proxy Server Summary

 WAN Accelerators Overview

 WAN Accelerator Summary

 Tape Servers Overview

 Tape Server Summary

 Cloud Repositories Overview

 Cloud Repository Summary

 Cloud Gateways Overview

 Cloud Gateway Summary

To view summary details for a specific backup infrastructure object or segment:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Data Protection View.

3. In the inventory pane, select the necessary infrastructure level.

4. Open the Summary tab.

NOTE:

For proxy servers, repositories, WAN accelerators and tape servers, there are two summary dashboards:
 Summary dashboards aggregate performance details for the previous week.
 Monthly Summary dashboards aggregate performance details for the previous month.

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Backup Infrastructure Summary
The backup infrastructure summary dashboard shows the latest state of data protection operations in the virtual
environment and indicates the most intensively used resources in the backup infrastructure.

The dashboard is available for the following nodes:

 Backup Infrastructure

 Veeam Backup Enterprise Manager

 Veeam Backup & Replication server

Backup Jobs by Status, Replication Jobs by Status, SureBackup Jobs by Status


The charts reflect the latest status of backup, replication and SureBackup jobs for the selected level of the
backup infrastructure hierarchy. Every chart segment shows how many jobs ended with a specific status — failed
jobs (red), jobs that ended with warnings (yellow), successfully performed jobs (green) and jobs that are
currently running (blue). Click the necessary chart segment or a legend label to drill-down to the list of jobs that
ended up with the corresponding status. For more information, see Veeam Backup & Replication Jobs.

Top Repository Servers by Used Space


The chart shows 5 backup repositories with the greatest amount of used storage space. For every repository in
the chart, you can track the amount of used storage space against the amount of available space. If free space
on the repository is running low, you might need to free up storage space, revise your backup retention policy or
even move your backups from the repository and point backup jobs to a new location.

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Top Proxy Servers by Weekly Processed Disks
The chart shows 5 backup proxies that processed the greatest number of VM disks over the past 7 days. To draw
the chart, Veeam ONE analyzes how many VM disk processing tasks were successfully performed by every proxy;
failed tasks are not taken into account. The chart helps you detect the most heavily loaded backup proxies and
optimize performance of your backup infrastructure. If specific proxies are overloaded with VM disk processing
tasks, and the jobs often need to wait for proxy resources, you might need to deploy additional proxies or
balance the processing load by assigning backup jobs to other proxies.

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Backup Repositories Overview
The summary dashboard for the Repositories node provides a configuration overview and performance analysis
for backup repositories managed by a backup server.

Repository Servers Overview


The section outlines the following details:

 Number of repositories managed by a backup server

 Number of scale-out backup repositories

 Number of regular backup repositories

 Number of VMs and computers whose data is stored in backups on repositories

 Cumulative amount of storage space occupied by full VM and computer backups

 Cumulative amount of storage space occupied by incremental VM and computer backups

Top Repository Servers by Used Space


The chart shows 5 backup repositories with the greatest amount of used storage space. For every repository in
the chart, you can see the amount of used storage space against the amount of available space. If free space on
the repository is running low, you might need to take some anticipatory action — for example, free up storage
space on the repository, revise your backup retention policy.

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Top Repository Servers by Days Left
The chart shows 5 backup repositories that can run low on storage space sooner than others. To draw the chart,
Veeam ONE analyzes historical data and checks how fast free space on repositories has been decreasing in the
past. Veeam ONE uses historical statistics to forecast how soon the repository will run out of space.

Top Repository Servers by Weekly Backup Window


The chart allows you to detect the most ‘busy’ repositories over the past 7 days. For every repository, the chart
shows the cumulative amount of time that the repository was busy with backup and backup copy job tasks.

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Backup Repository Summary
Veeam ONE Monitor offers two types of summary dashboards for backup repositories:

 Regular backup repository summary

 Scale-out backup repository summary

Regular Backup Repository Summary


The regular repository summary dashboard provides overview details, capacity planning information and
performance analysis for a chosen backup repository for the last week or month.

Repository Overview
The section outlines the following details:

 Number of tasks that are currently running on the repository

 Type of repository

 Number of VMs and computers whose data is stored in backups on repositories

 Cumulative amount of storage space occupied by full VM and computer backups

 Cumulative amount of storage space occupied by incremental VM and computer backups

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 Number of concurrent VM disk processing tasks that can be assigned to the repository (as configured in
backup repository settings)

Capacity Planning
The section outlines the following details:

 Storage capacity of the repository

 Amount of free space on the repository

 Number of days before the repository runs out of free space.

 To forecast the value, Veeam ONE uses a trend that is calculated based on historical statistics — it
analyzes how fast the amount of free space on the repository was decreasing in the past and uses
historical statistics to forecast how soon the repository will run out of space.

Free Space Usage


The chart shows the amount of used storage space against the amount of available space on the repository. If
free space on the repository is running low, you might need to take some anticipatory action — for example, free
up storage space on the repository, revise your backup retention policy or consider pointing jobs to a scale-out
backup repository.

Backup Window Utilization


The chart shows the cumulative amount of time that the repository was busy with backup job tasks and backup
copy job tasks during the past week or month. The chart can help you reveal possible resource bottlenecks on
the repository side. If the backup window on the chart is abnormally large, this can evidence that the required
I/O operations cannot complete fast enough, and your target is presenting a bottleneck for the whole backup
data processing conveyor. To identify performance bottlenecks, you can switch to repository Veeam Backup &
Replication Performance Charts.

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Scale-Out Backup Repository Summary
The scale-out repository summary dashboard provides overview details, capacity planning information and
performance analysis for a chosen scale-out backup repository for the last week or month.

Repository Overview
The section provides the following details:

 Number of tasks that are currently running on the repository

 Repository type (Scale-out backup repository)

 Number of extents that make up the scale-out backup repository

 Number of VMs and computers whose data is stored in backups on repositories

 Cumulative amount of storage space occupied by full VM and computer backups

 Cumulative amount of storage space occupied by incremental VM and computer backups

 Backup policy (as configured in the scale-out repository settings)

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Capacity Planning
The section includes the following details:

 Storage capacity of the repository

 Amount of free storage space on the repository

 Number of days before the repository runs out of free space.

 To forecast the value, Veeam ONE uses a trend that is calculated based on historical statistics — it
analyzes how fast the amount of free space on the repository was decreasing in the past and uses
historical statistics to forecast how soon the repository will run out of space.

Free Space Usage


The chart shows the amount of used storage space against the amount of available space on the repository. If
free space on the repository is running low, you might need to take some anticipatory action — for example, free
up storage space on the repository.

Top Extents by Used Space


The chart shows extents with the greatest amount of used storage space. For every extent in the chart, you can
see the amount of used storage space against the amount of available space.

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Proxy Servers Overview
The summary dashboard for the Proxies node provides a configuration overview and performance analysis for
backup proxies managed by a backup server.

This dashboard can help you detect configuration inefficiencies in your data protection infrastructure. If the same
proxy server appears to process a great number of VM disks, transfer the greatest amount of backup data and
use the largest backup window, you might need to re-balance the VM processing load across your backup
proxies. The charts may also help you reveal 'lazy' proxies that you might decide to decommission.

Proxy Servers Overview


The section shows the breakdown of backup proxies by the transport or backup mode:

 [VMware vSphere] You can see how many VMware backup proxies retrieve VM data from source
datastores using the Direct SAN Access, Hot Add or Network transport mode. If a backup proxy uses
different modes to retrieve VM data from various source datastores, Veeam ONE will detect its primary
transport mode quantitatively, based on the number of processed VM disks. For example, if a backup
proxy processed 10 VM disks using the Hot Add mode and 20 VM disks using the Network mode, the
proxy would be reported as a 'Network proxy server'.

 [Microsoft Hyper-V] You can see how many Hyper-V proxies retrieve and process VM data in the on-host
and off-host backup modes.

Top Proxy Servers by Processed Disks


The chart shows 5 backup proxies that processed the greatest number of VMs over the past 7 days. To draw the
chart, Veeam ONE analyzes how many VM processing tasks were successfully performed by every proxy; failed

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tasks are not taken into account.

The chart helps you detect the most heavily loaded backup proxies and optimize performance of your backup
infrastructure. If specific proxies are overloaded with VM processing tasks, and the tasks often need to wait for
proxy resources, you might need to deploy additional proxies or balance the processing load by assigning jobs to
other proxies.

You can use the Chart views list to view the number of VMs processed by VMware and Hyper-V backup proxies.

Top Proxy by Transferred Data


The chart shows 5 backup proxies that transferred the greatest amount of backup data to the target destination
(backup repository or replica datastore/volume) over the past 7 days. For every backup proxy, the chart shows
the total amount of data that the proxy transferred over the network after the source-side deduplication and
compression. The chart can help you detect backup proxies that transfer the greatest amount of backup data and
estimate the load that backup and replication jobs impose on the network.

Top Proxy Servers by Weekly Backup Window


The chart allows you to detect the most 'busy' proxy servers over the past 7 days. For every proxy, the chart
shows the cumulative amount of time that the proxy was retrieving, processing and transferring VM data. The
chart can help you reveal possible resource bottlenecks. If the backup window on the chart is abnormally large,
this can evidence of low source data retrieval speed, high proxy CPU load or insufficient network throughput.

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Proxy Server Summary
The proxy summary dashboard provides overview details and performance analysis for a chosen backup proxy
for the last week or month.

Proxy Server Overview


The section outlines the following details:

 Number of tasks that the proxy is currently processing

 Mode that the proxy uses to process VM disks (Direct SAN Access, Hot Add or Network for VMware
backup proxies; on-host or off-host for Hyper-V proxies)

 Number of VMs that the proxy has processed during the past 7 days

 Number of concurrent VM disk processing tasks that can be assigned to the proxy (as configured in proxy
settings)

Number of Processed Disks


The chart shows how many VM disks the proxy processed over the past 7 days. To draw the chart, Veeam ONE
Monitor analyzes how many disk processing tasks were successfully performed by the proxy; failed tasks are not
taken into account. The chart helps you to analyze workload on the proxy and optimize performance of your
backup infrastructure. If the proxy is overloaded with processing tasks, and the tasks often need to wait for the
proxy resources, you might need to deploy additional proxies or balance the processing load by assigning jobs to
other proxies.

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Transferred Data
The chart shows the amount of backup data that the proxy transferred to the target destination (backup
repository or replica, datastore/volume) over the past 7 days. The chart shows the total amount of data that the
proxy transferred over the network after the source-side deduplication and compression. The chart can also help
you measure the amount of backup traffic coming from the proxy.

Backup Window Utilization


The chart allows you to estimate how 'busy' the proxy was during the past 7 days. The chart shows the
cumulative amount of time that the proxy was retrieving, processing and transferring VM data. The chart can
help you reveal possible resource bottlenecks. If the backup window on the chart is abnormally large, this can
evidence of low source data retrieval speed, high proxy CPU load or insufficient network throughput.To identify
performance bottlenecks, you can switch to proxy Veeam Backup & Replication Performance Charts.

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WAN Accelerators Overview
The summary dashboard for the WAN Accelerators node provides a configuration overview and performance
analysis for WAN accelerators managed by a backup server.

Charts in this dashboard can help you estimate the efficiency of VM data transfer over WAN links. Comparing the
amount of transferred and saved traffic, you can measure how the amount of VM traffic was reduced by means
of Veeam WAN acceleration.

WAN Accelerator Overview


The section outlines the following details:

 Number of WAN accelerators managed by a backup server

 Number of VMs stored in restore points transferred by WAN accelerators during backup copy job and
replication job sessions

 Cumulative amount of network traffic transferred by WAN accelerators to the target destination
(secondary repositories or replica datastore/volume)

 Cumulative amount of saved traffic — that is, the difference between the amount of VM data that was
read from the source location (source repository or datastore/volume) and the amount of data that was
actually transferred to the target destination (secondary repository or replica datastore/volume)

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Top Accelerators by Acceleration Efficiency
The chart shows 5 pairs of WAN accelerators that saved the greatest amount of traffic over the past 7 days. To
draw the chart, Veeam ONE analyzes the difference between the amount of VM data read from the source
location (source repository or datastore/volume) and the amount of data that was actually transferred to the
target destination (secondary repository or replica datastore/volume) over the past 7 days.

Top Accelerators by Transferred Data


The chart shows 5 pairs of WAN accelerators that transferred the greatest amount of VM data over the past 7
days. Every graph in the chart shows the total amount of VM data that was sent from the source-side accelerator
to the target-side accelerator over the network.

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WAN Accelerator Summary
The WAN accelerator summary dashboard presents overview details and performance analysis for the chosen
WAN accelerator.

WAN Accelerator Overview


The section outlines the following details:

 Number of VMs stored in restore points transferred or received by the WAN accelerator during backup
copy job or replication job sessions (if the same server acts as a target- and source-side accelerator at
the same time, the dashboard will show aggregate values for transferred and received restore points).

 Amount of network traffic transferred from the accelerator to target.

 Amount of saved traffic — the difference between the amount of VM data that was read from the source
location (source repository or datastore/volume) and the amount of data that was actually transferred to
the target destination (secondary repository or replica datastore/volume).

Accelerator Efficiency
The chart shows WAN accelerators that saved the greatest amount of traffic over the past period. The chart lists
tenant or accelerator IP, the average amount of traffic the accelerator saves daily in GB, and the ratio between
the amount of VM data read from the source location and the amount of data that was transferred to the
destination.

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Transferred Data by Day
The chart shows the amount of VM data that was read from the source location (source repository or
datastore/volume) and the amount of data that was actually transferred to the target destination (secondary
repository or replica datastore/volume) over the past period.

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Tape Servers Overview
The summary dashboard for the Tape Servers node presents a configuration overview and performance
analysis for tape servers managed by a backup server.

Tape Servers Overview


The section shows the number of tape servers managed by a Veeam Backup & Replication server, and tape
libraries connected to these servers.

Top Tape Servers by Processed Disks


The chart shows 5 tape servers that processed and archived to tape the greatest number of VM disks over the
past 7 days. To draw the chart, Veeam ONE calculates the total number of VM disks in all backup restore points
archived to tape.

Top Tape Servers by Transferred Data


The chart shows 5 tape servers that transferred the greatest amount of data to tape devices over the past 7
days.

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Top Tape Servers Utilization
The chart allows you to detect the most 'busy' tape servers over the past 7 days. For every tape server, the chart
shows the cumulative amount of time that the server was retrieving, processing and transferring data. The chart
can help you reveal possible resource bottlenecks. If the graph on the chart is abnormally large, this can
evidence of low data retrieval speed, high CPU load or insufficient network throughput.

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Tape Server Summary
The tape server summary dashboard provides overview information and performance analysis for the chosen
tape server.

Tape Server Overview


The section outlines the number of tape libraries connected to the tape server.

Number of Processed Disks


The chart shows how many VM disks the tape server processed and archived to tape over the past 7 days. To
draw the chart, Veeam ONE calculates the total number of VM disks in all backup restore points archived to tape.

Transferred Data
The chart shows the amount of data that the tape server transferred to tape devices over the past 7 days. The
chart can help you measure the amount of traffic coming from the tape server.

Backup Window Utilization


The chart allows you to estimate how ‘busy’ the tape server was during the past 7 days. The chart shows the
cumulative amount of time that the tape server was retrieving, processing and transferring data. The chart can
help you reveal possible resource bottlenecks. If the backup window on the chart is abnormally large, this can
evidence of low source data retrieval speed, high CPU load or insufficient network throughput.

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Cloud Repositories Overview
The summary dashboard for the Cloud Repositories node presents a configuration overview and storage
utilization analysis for cloud repositories (repositories allocated for users by Veeam Cloud Connect Service
Providers).

Cloud Repositories Overview


The section outlines the following details:

 Number of cloud repositories created for Veeam Cloud Connect users

 Number of cloud repository leases that will expire within 30 days

 Number of VMs and computers whose data is stored in backups on cloud repositories

 Cumulative amount of storage space occupied by VM and computer backups on all managed cloud
repositories

Top Cloud Repositories by Utilization


The chart shows 5 cloud repositories with the greatest amount of used storage space. For every repository in the
chart, you can see the amount of used storage space against the amount of available space. If free space on the
repository is running low, you might need to increase the repository quota.

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Top Cloud Repositories with Least Days Left
The chart shows 5 cloud repositories that can run low on storage space sooner than others. To draw the chart,
Veeam ONE analyzes historical data and checks how fast free space on repositories has been decreasing in the
past. Veeam ONE uses historical statistics to forecast how soon the repository will run out of space.

Top Cloud Repositories by Daily Utilization Growth


The chart allows you to detect how fast the amount of used space on repositories increased over the past 7 days.
For every repository, the chart shows the daily disk space growth usage rate (the average increase in GB per
day).

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Cloud Repository Summary
The Cloud repository summary dashboard provides overview details and space utilization analysis for the chosen
cloud repository (repository allocated for a user by a Veeam Cloud Connect Service Provider).

Cloud Repository Overview


The section outlines the following details:

 Name of the user that owns the cloud repository

 Date when the repository lease is set to expire

 Number of VMs and computers whose data is stored in backups stored on the cloud repository

 Cumulative amount of storage space occupied by VM and computer backups on the cloud repository

Capacity Planning
The section outlines the following details:

 User quota, that is the amount of space allocated to a user

 Amount of free storage space on the cloud repository

 Number of days before the cloud repository runs out of free space

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 To forecast the value, Veeam ONE uses a trend that is calculated based on historical statistics — it
analyzes how fast the amount of free space on the repository was decreasing in the past and uses
historical statistics to forecast how soon the repository will run out of space.

Space Utilization by Day


The chart shows the amount of used storage space against the amount of available space on the cloud
repository. If free space on the repository is running low, you might need to increase the repository quota.

Number of VMs by Day


The chart shows the number of VMs whose backups were written to the repository during the past period.

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Cloud Gateways Overview
The summary dashboard for the Cloud Gateways node presents a configuration overview and performance
analysis for cloud gateways managed by a backup server.

Cloud Gateways Overview


The section outlines the following details:

 Number of cloud gateways managed by a backup server

 Number of connections to the gateways over the past 24 hours

 Amount of backup data that was transferred through all cloud gateways

 Average amount of time during which the gateways were utilized over the past 24 hours

User Connections
The chart shows the most loaded cloud gateways in terms of user connections. The chart shows the number of
connections to the most utilized gateways, as well as connections to other gateways. To draw the chart, Veeam
ONE calculates how many connections were established to each cloud gateway over the past 24 hours.

Data Transferred
The chart shows the amount of data transferred by the most utilized gateways, as well as data transferred by
other gateways. The chart can help you detect cloud gateways that transfer the greatest amount of backup data
and estimate the load on gateways.

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Cloud Gateway Summary
The cloud gateway summary dashboard provides overview information and performance analysis for the chosen
gateway over the past day, week or month.

Cloud Gateway Overview


The section outlines the following details:

 Number of users that connected to the gateway over the past day, week or month

 Port configured for external connections on the cloud gateway

 Amount of backup data that the cloud gateway processed over the last 24 hours, 7 days or month

 Amount of time that the cloud gateway was retrieving, processing and transferring data

User Connections/Sessions
The chart shows how many times the connection to the cloud gateway was established to transfer backup traffic
over the past period.

Data Transferred/Processed Data


The chart shows the amount of backup data that the cloud gateway transferred to the cloud repository over the
past period. The chart can help you measure the total amount of backup traffic coming through the cloud
gateway.

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[Weekly/Monthly Summary] Utilization
The chart allows you to estimate how ‘busy’ the cloud gateway was during the past period. The chart shows the
cumulative amount of time that the cloud gateway was retrieving, processing and transferring backup data. The
chart can help you reveal possible resource bottlenecks. If the utilization graph on the chart is abnormally large,
this can evidence of high CPU load or insufficient throughput.

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Veeam Backup & Replication Alarms
Veeam ONE includes a set of alarms for monitoring the efficiency of Veeam Backup & Replication data protection
in the virtual environment.

Predefined data protection alarms are configured to warn you about events or issues that can cause loss of data
or prevent Veeam Backup & Replication infrastructure from functioning properly:

 Connectivity issues and inability of backup infrastructure components to communicate with each other

 State of Veeam Backup & Replication software installed on backup infrastructure components

 Failing jobs or jobs finished with warnings

 Configuration issues, such as fast decreasing space on backup repositories or cloud repositories

 Long-running jobs that exceed the backup window

 Product license and prepaid support contract

To view the list of data protection alarms:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Data Protection View.

3. In the inventory pane, select the necessary backup infrastructure node.

4. Open the Alarms tab.

On the Alarms dashboard, you can view triggered alarms, track alarm history, resolve and acknowledge alarms
and perform other actions. For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Agent Jobs
You can monitor Veeam Backup Agent for Windows and Veeam Backup Agent for Linux jobs managed by Veeam
Backup & Replication servers that you monitor in Veeam ONE, as well as backup copy jobs that archive backups
created with Veeam Backup Agent for Windows and Veeam Backup Agent for Linux.

You can track real-time job statistics at different levels of your backup infrastructure:

 Jobs managed by a specific backup server

 Jobs managed by all backup servers controlled by Veeam Backup Enterprise Manager

 All jobs across the entire backup infrastructure

Limitations

NOTE:

This functionality is available in Veeam ONE Monitor starting with Veeam ONE 9.5 Update 3.

Viewing Job Details


To view the list of Veeam Backup Agent for Windows and Veeam Backup Agent for Linux jobs at the necessary
backup infrastructure level:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Data Protection View.

3. In the inventory pane, select the necessary backup infrastructure node.

4. Open the Agent Jobs tab.

5. To find the necessary job, you can use filters at the top of the job list:

 To show or hide jobs that ended with a specific status, use the status buttons at the top of the
list (Show all jobs, Show failed jobs, Show jobs with warnings, Show successful jobs, Show
running jobs or Show jobs with no status).

 To show or hide jobs by type, use the job type buttons at the top of the list (Show Windows
jobs, Show Linux jobs, All).

 To find jobs by name, use the search field at the top right corner.

The list of jobs shows all Veeam Backup Agent for Windows and Veeam Backup Agent for Linux jobs for the
backup infrastructure level that you selected in the inventory pane.

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For every job, the following details are available:

 Status — the latest status of a backup job (Success, Warning, Failed, Running, or jobs with no status)

 Name — backup job name

 Type — backup job type (Windows Agent Backup, Linux Agent Backup)

 Last Run — date and time when a backup job was performed for the last time

 Duration — time taken to complete a backup job during its latest run

 Computers — number of computers included in a backup job

 Transferred Data (GB) — amount of backup data that was transferred to the target destination during
the latest backup job run

 Avg. Duration (Last Month) — average time it took to complete a backup job (total job duration time
for the previous month divided by the number of times the job ran)

NOTE:

The “No info” label indicates that no information is available for the job because data has not been collected
yet.

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Agent Policies
You can monitor Veeam Backup Agent for Windows and Veeam Backup Agent for Linux backup policies that
configure Veeam Backup Agent for Windows and Veeam Backup Agent for Linux job settings on remote
computers, and that are managed by Veeam Backup & Replication servers that you monitor in Veeam ONE.

You can track backup policy statistics at different levels of your backup infrastructure:

 Backup policies managed by a specific backup server

 Backup policies managed by all backup servers controlled by Veeam Backup Enterprise Manager

 All backup policies across the entire backup infrastructure

Limitations

NOTE:

This functionality is available in Veeam ONE Monitor starting with Veeam ONE 9.5 Update 3.

Viewing Job Details


To view the list of Veeam Backup Agent for Windows and Veeam Backup Agent for Linux backup policies at the
necessary backup infrastructure level:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Data Protection View.

3. In the inventory pane, select the necessary backup infrastructure node.

4. Open the Agent Policies tab.

5. To find the necessary backup policy, you can use filters at the top of the policy list:

 To show or hide backup policies with a specific status, use the status buttons at the top of the
list (Show all policies, Show failed policies, Show policies with warnings, Show successful
policies).

 To show or hide backup policies by type, use the job type buttons at the top of the list (Show
Windows policies, Show Linux policies, All).

 To find backup policies by name, use the search field at the top right corner.

The list of backup policies shows all Veeam Backup Agent for Windows and Veeam Backup Agent for Linux
backup policies for the backup infrastructure level that you selected in the inventory pane.

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For every backup policy in the list, the following details are available:

 Policy Name — name of a backup policy

 Policy Type — backup job type (Windows Agent Backup, Linux Agent Backup)

 Status — latest status of applying the backup policy (Success, Warning, Failed)

 Computers — list of computers to which a backup policy was applied

 IP address — IP addresses of computers to which a backup policy was applied

 Last Run — date and time when a backup job was performed for each computer managed by a backup
policy

 Duration — time taken to complete a backup job during its latest run for each computer managed by a
backup policy

 Transferred Data (GB) — amount of backup data that was transferred to the target destination during
the latest backup job run

 Avg. Duration (Last Month) — average time it took to complete a backup job (total job duration time
for the previous month divided by the number of times the job ran)

NOTE:

The “No info” label indicates that no information is available for the backup policy because data has not been
collected yet.

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VM Jobs
You can monitor backup, replication, SureBackup, backup copy, backup to tape, SQL database transaction log
backup, Oracle database backup, file to tape, VM copy and file copy jobs configured to protect the virtual
environment with Veeam Backup & Replication.

You can track real-time job statistics at different levels of your backup infrastructure:

 Jobs on a specific backup server

 Jobs on all backup servers controlled by Veeam Backup Enterprise Manager

 All jobs across the entire backup infrastructure

Viewing Job Details


To view the list of jobs at the necessary backup infrastructure level:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Data Protection View.

3. In the inventory pane, select the necessary backup infrastructure node.

4. Open the VM Jobs tab.

5. To find the necessary job, you can use filters at the top of the job list:

 To show or hide jobs that ended with a specific status, use the status buttons at the top of the
list (Show failed jobs, Show jobs with warnings, Show successful jobs, Show running jobs or
Show jobs with no status).

 To show or hide jobs of a specific type, use the job type buttons at the top of the list (Show all
jobs, Show backup jobs, Show replication jobs, Show SureBackup jobs, Show backup copy jobs,
Show backup to tape jobs, Show file and VM copy jobs and Show SQL database transaction log
backup jobs, Show Oracle database backup jobs).

 To set the time interval when jobs ran for the last time, use the Filter jobs by time period
button. Release the button to discard the time period filter.

 To find jobs by name, use the search field at the top right corner.

The list of jobs shows all backup, replication, SureBackup, backup copy, backup to tape, SQL database
transaction log backup, Oracle database backup, file to tape, VM copy and file copy jobs for the backup
infrastructure level that you selected in the inventory pane.

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For every job, the following details are available:

 Status — the latest status of the job (Success, Warning, Failed, Running, or jobs with no status)

 Name — job name

 Server Name — name of a backup server on which the job is configured. Click the server name link to
drill down to the list of alarms for a chosen backup server.

 Type — job type (Backup, Replication, SureBackup, Backup Copy, Backup to Tape, File Copy, File to
Tape, VM Copy, SQL database transaction log or Oracle database backup jobs)

 Last Run — date and time when the job was performed for the last time

 Duration — time taken to complete the job during its latest run

 Avg. Duration (Last Month) — average time it took to complete the job (total job duration time for
the previous month divided by the number of times the job ran)

 Transferred Data (GB) — amount of backup data that was transferred to the target destination
(backup repository or replication target datastore/volume) during the latest job run

NOTE:

The “No info” label indicates that no information is available for the job because data has not been collected
yet.

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By analyzing job details, you can reveal potential problems with the efficiency of data protection operations.

For example, if job duration has significantly increased in comparison with the average monthly duration value,
while there are no noticeable changes to the amount of transferred data, you might need to investigate the root
cause. Such a behavior might evidence that the job has to wait for proxy resources, which increases the backup
window.

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Veeam Backup & Replication
Performance Charts
To identify performance bottlenecks within the backup data flow, you can drill down to the following performance
charts:

 CPU Performance Chart

 Memory Performance Chart

 Disk Performance Chart

 Network Performance Chart

To draw the charts, Veeam ONE gathers Windows Performance Monitor metrics from the guest OS of backup
infrastructure components (for this reason, performance charts for Linux-based repositories are not available).
You can track performance metrics for physical and virtual backup servers, proxies, repositories, WAN
accelerators or Enterprise Manager servers.

To drill down to a performance chart for a backup infrastructure component:

1. Open Veeam ONE Monitor

2. At the bottom of the inventory pane, click Data Protection View.

3. Select the necessary backup infrastructure component.

4. Open the necessary performance chart tab.

For performance charts in the Data Protection View, Veeam ONE Monitor supports a similar set of actions as
for virtual infrastructure performance charts: you can change chart views and set time intervals, define objects to
show on charts or select custom metrics.

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CPU Performance Chart
The CPU chart shows the amount of used processor resources on a machine where a backup infrastructure
component runs. Graphs in the CPU chart illustrate the level of processor usage for every separate CPU on the
machine. The Total graph shows the cumulative processor utilization for all CPUs.

By default, the chart shows the amount of processor time used to run all processes. To view what amount of CPU
resources is consumed by each backup job, backup copy or replication job assigned to the selected backup
infrastructure component, choose the Backup jobs option from the View mode list.

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Memory Performance Chart
The Memory chart shows the amount of used memory resources on a machine where a backup infrastructure
component runs. Graphs in the Memory chart illustrate the amount of total available memory and memory that
is currently used on the machine.

By default, the chart shows the amount of memory used to run all processes. To view what amount of memory
resources is consumed by each backup job, backup copy or replication job assigned to the selected backup
infrastructure component, choose the Backup jobs option from the View mode list.

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Disk Performance Chart
The Disk chart shows the rate at which the disk is transferring data during read and write operations. Disk usage
is shown as an average for all physical disks on a machine where a backup infrastructure component runs.

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Network Performance Chart
The Network chart shows the throughput for NICs on a machine where a backup infrastructure component
runs. Graphs in the Network chart illustrate the rate at which data is sent on the network interface for each
separate NIC. A separate graph shows the cumulative rate for all NICs on the machine.

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List of VMs in Backups
The VMs dashboard allows you to view the list of virtual machines stored in backups on repositories:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Data Protection View.

3. In the inventory pane, select the necessary repository.

4. Open the VMs tab.

5. To quickly find VMs by name, use the Search field at the top right corner.

For every virtual machine in the list, the following details are shown:

 Latest Backup — the latest status of the job that created the VM backup (Success, Warning, Failed or
Running)

 Name — name of the virtual machine stored in a backup on the repository

 Latest Restore Point — date and time when the latest restore point was created for the VM

 Restore Points — number of restore points created for the VM

 Job — name of a backup or backup copy job that created VM backup

 Job Type — type of a job that created VM backup (Backup job or Copy job)

 Next Job Run — schedule according to which the job will start next time

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You can click column names to sort virtual machines by a specific parameter. For example, to view what virtual
machines do not have recent backups, you can sort VMs in the list by Latest Restore Point.

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Veeam Backup & Replication Events
The Tasks & Events dashboard shows the history of events that triggered Veeam Backup & Replication alarms.
For the list and detailed description of data protection alarms, see Veeam ONE Working with Alarms Guide.

To view the list of events for a specific level:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Data Protection View.

3. In the inventory pane, select the necessary backup infrastructure node.

4. Open the Tasks & Events tab.

5. The Tasks & Events list can display up to 1000 tasks and events at a time. To find the necessary task
or event, you can use the following controls:

 To display tasks or events for a specific period, select the necessary time interval from the
Events from list.

 To show or hide tasks or events, use filter buttons at the top of the list — Show all events,
Show errors, Show warnings, Show info messages, Show user events, Show tasks.

 To find the necessary tasks or events by description, use the Search field at the top of the list.

6. To view a detailed description of an event, click it in the list.


The event description will be shown in the Event Details pane at the bottom.
When you choose a virtual infrastructure container in the inventory pane, you can view events for the
selected object and events for its child objects. To hide events related to child objects, clear the Include
events from child objects check box at the bottom of the Event Details section.

7. To export displayed events to a CSV file, click the Export button at the top of the list and specify the
location where the file will be saved.

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Top Cloud Tenants
The Top Tenants dashboard helps you detect top Veeam Cloud Connect users.

The dashboard displays top users in terms of transmitted data, used cloud storage space, number of
connections, amount of gateway utilization time, traffic savings, peak transmission rate, number of failovers,
number of replicated VMs and so on. By default, the dashboard displays top 3 user accounts by consumed cloud
repository space. You can change the number of displayed used accounts in the dashboard settings:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Data Protection View.

3. In the inventory pane, select the necessary backup server.

4. Open the Top Tenants tab.

5. Click the Change options link in the top left corner of the dashboard and select the necessary number
of tenants to display.

6. Click OK.

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Top Cloud Gateways
The Top Gateways dashboard provides performance data of the most utilized cloud gateways for the selected
server over the last week. The dashboard shows the most 'busy' cloud gateways for the last 7 days in terms of:

 Amount of data transferred to cloud repositories

 Number unique users connected to each cloud gateway

 Maximum number of user connections to the gateway

 Total amount of time the gateways was utilized

To view the list of the most loaded cloud gateways:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Data Protection View.

3. In the inventory pane, expand select the Cloud Gateways node under the necessary backup server.

4. Open the Top Gateways tab.

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VMware vSphere Monitoring
Veeam ONE Monitor offers a variety of tools for monitoring the VMware vSphere environment from any
perspective and with any level of detail.

In Veeam ONE Monitor, you can:

1. Monitor health state of the virtual environment.

 Start with the Summary dashboards to check the overall health state of the virtual
environment and reveal hotspots. You can quickly review the state of virtual infrastructure
components, see the latest alarms, detect the most problematic objects and drill down to the
problem source for further investigation.

 Use the VMs dashboard to view the list of VMs in a virtual infrastructure container and check
additional details for every VM — such as VM's current state, parent host, IP address, DNS
name and the amount of resources the VM is currently consuming.

 Use the Top Load and Lowest Load dashboards to detect the most and less loaded
components in the virtual environment. You can detect what virtual infrastructure objects are
consuming the most and the least amount of CPU, memory, disk, network, and swap resources,
or select additional counters to detect resource consumers in other areas.

2. View triggered alarms.


Switch to the Alarms dashboard to see details on breached thresholds, events and problems that
occurred in the virtual environment. Use the Actions pane on the alarms dashboard to detect root
causes — drill down to performance charts, open VM console or view the list of in-guest processes.

3. Work with performance charts and track events.


Drill down to performance charts to diagnose performance problems. You can change predefined views,
quickly switch between charts and view events occurring in your environment to get all-round statistics.

4. Investigate problems from within the guest OS.


Open VM console or view the list of in-guest processes to diagnose problems related to a specific service,
module or application.

Prerequisites
Before you start monitoring your virtual environment, make sure you have configured connections to virtual
servers from which Veeam ONE will collect data. For details on configuring server connections, see Veeam ONE
Deployment Guide.

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VMware vSphere Summary Dashboards
VMware vSphere infrastructure summary dashboards serve as the starting point for monitoring and
troubleshooting. Summary dashboards reflect the health state for the selected infrastructure object or
infrastructure segment.

The following types of summary dashboards are available for virtual infrastructure objects:

 VMware vSphere Infrastructure Summary

 Host Summary

 Virtual Machine Summary

 Datastore Summary

To access a summary dashboard for a virtual infrastructure object or virtual infrastructure segment:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object or segment.

4. Open the Summary tab.

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VMware vSphere Infrastructure Summary
The VMware vSphere infrastructure summary dashboard provides the health state overview for the selected
virtual environment segment.

The dashboard is available for the following infrastructure levels:

 Virtual infrastructure (root node)

 Virtual infrastructure container (such as folder, resource pool, host, cluster, datacenter or vCenter
Server)

Host State, Datastores State, Virtual Machines State


The charts reflect the state of virtual infrastructure objects. Every chart segment represents the number of
objects in a certain state — objects with errors (red), objects with warnings (yellow) and healthy objects (green).
Click a chart segment or a legend label to drill down to the list of alarms with the corresponding status for the
selected type of virtual infrastructure objects.

Latest Alarms
The list displays the latest 15 alarms that were triggered for objects in the selected virtual environment segment.
Click a link in the Source column to drill-down to the list of alarms triggered for a specific virtual infrastructure
object.

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Alarms by Object
The list displays 15 objects with the highest number of alarms. The value in the Alarms column shows the
number of errors and warnings for an object. For example, 3/1 means that there are 3 error alarms and 1
warning alarm for the object. Click a link in the Source column to drill-down to the list of alarms triggered for a
specific virtual infrastructure object.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Host Summary
The host summary dashboard provides the health state and performance overview for the selected ESX(i) host
and its child objects.

Datastores State, Virtual Machines State


The charts reflect the state of datastores connected to the host and the state of VMs running on the host. Every
chart segment represents the number of objects in a certain state — objects with errors (red), objects with
warnings (yellow) and healthy objects (green). Click a chart segment or a legend label to drill-down to the list of
alarms with the corresponding status for host child objects.

Resource Usage
The section displays capacity and performance summary for host CPU and memory. It also shows an overview
for datastores connected to the host — state of the datastore, its capacity and the amount of free space on the
datastore.

Latest Alarms
The list displays the latest 15 alarms triggered for the host and its child objects. Click a link in the Source
column to drill-down to the list of alarms for the host and its child objects.

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Alarms by Object
The list displays 15 objects with the greatest number of alarms (including the host and its child objects). The
value in the Alarms column shows the number of errors and warnings for an object. For example, 3/1 means
that there are 3 error alarms and 1 warning alarm for the object. Click a link in the Source column to drill-down
to the list of alarms triggered for the host and its child objects.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Virtual Machine Summary
The virtual machine summary dashboard provides the health state and performance overview for the selected
VM. In addition, this dashboard shows the state of objects that can affect the VM performance — the parent host
and the datastores where VM files are located.

Selected Object
The section at the top of the dashboard shows the VM health state (number of warnings and errors) and the
date when the latest backup or replica restore point was created for the VM with Veeam Backup & Replication.

CPU Usage, Memory Usage


The charts display the amount of CPU and memory resources that the VM is currently consuming.

Guest Disk Usage


The chart displays the amount of available and used guest disk space with a breakdown by disks. By default, 5
guest disks with the greatest amount of used space are displayed. Use the Disks to show list to change the
number of disks to display on the chart. Click the View all disks link to view details for all guest disks. In the
Guests disks window, you can suppress Guest disk space alarms for specific disks. To suppress alarms for a
disk, select the Suppress alarm check boxes next to the disk name.

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NOTE:

Details on the guest disk usage are available only for VMs with VMware Tools installed.

Parent Object Health Status


The section displays the current state of the host where the VM resides and the state of datastores that host VMs
files. Information available in this section may help you estimate how the state of parent objects impacts the VM
performance. Click the host or datastore link to drill-down to the list of alarms for the host or datastore.

Latest Alarms
The list displays the latest 15 alarms for the VM.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Datastore Summary
The datastore summary dashboard provides the health state and performance overview for the selected
datastore. In addition, it shows the state of objects that can affect the datastore performance — hosts that work
with the datastore and VMs whose files reside on the datastore.

Hosts State, Virtual Machines State


The charts reflect the health state of hosts that work with the datastore and VMs whose files reside on the
datastore. Every chart segment represents the number of objects in a certain state — objects with errors (red),
objects with warnings (yellow) and healthy objects (green). Click a chart segment or a legend label to drill-down
to the list of alarms with the corresponding status for hosts or VMs.

Disk Space Usage


The chart shows the amount of available, used and provisioned disk space on the datastore.

Latest Disk Latency


The section displays the current read and write latency values as well as the average latency values for the past
hour.

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Latest Alarms
The list displays the latest 15 alarms for the datastore and for objects that work with this datastore. Click a link in
the Source column to drill-down to the list of alarms for the selected object.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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VMware vSphere Alarms
Veeam ONE includes a set of alarms for monitoring VMware vSphere virtual environment. These alarms warn you
about events or changes that can adversely affect performance of operations and services in the virtual
environment.

To view the list of triggered VMware vSphere alarms:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary virtual infrastructure node.

4. Go to the Alarms tab.

On the Alarms dashboard, you can view triggered alarms, track alarm history, resolve and acknowledge alarms
and perform other actions. For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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VMware vSphere Performance Charts
Performance charts show how key performance counters have been changing over time to help you diagnose
performance issues and perform root cause analysis.

Performance charts include the following elements:

 Axes
Performance charts display data for a particular time period (the horizontal axis) using two scales of
measurement units (vertical axes). The measurement units may vary depending on selected performance
counters. However, the number of units is always limited to two.

 Graphs
Performance charts include one or more graphs. Every graph on a performance chart visualizes a specific
counter for an infrastructure object or a container of infrastructure objects.

 Legend
The chart legend shows details about objects and counters displayed in the chart. The details include key
color, object name, list of counters and units of measurement, the latest, minimum, average, and
maximum counter values.

 Chart views
Performance charts come with a number of predefined chart views. Every view logically groups related
counters to display the most valuable data and help you speed up troubleshooting and root cause
analysis of performance problems.

Performance charts can be easily customized. To learn about customization options, see Customizing VMware
vSphere Performance Charts.

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Accessing Performance Charts
To access a performance chart for an infrastructure object or infrastructure segment:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object or segment.

4. Open the necessary performance chart tab.

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Overall Chart
The Overall chart shows aggregated performance data for the selected infrastructure object or segment: CPU
usage, memory usage, memory swapped, network and datastore usage. Performance data in the chart is shown
for the previous 15 minutes.

In the Top line field, you can set a threshold value. The top line is displayed as the red dotted line in the chart
to help you monitor whether resource usage exceeds the healthy value range. If you do not need to display the
top line, specify '0' (zero) in the Top line field or disable top lines in Veeam ONE Monitor chart settings. With the
top line disabled, the Y-axis will scale automatically, to match the range of the displayed data.

To drill down to performance chart details, click the counter link above a performance widget.

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CPU Performance Chart
The CPU chart displays historical statistics on CPU utilization for the selected infrastructure object.

Host
The following table provides information on predefined views and counters that apply to hosts.

Chat View Counter Measurement Unit Description

CPU Usage CPU Usage Percent Actively used CPU of the host, as a percentage
of total available CPU.

CPU Usage MHz MHz Sum of actively used CPU of all powered on
VMs on the host.

CPU Bottlenecks Average CPU Ready Percent Average CPU Ready value for all VMs on the
host.

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Virtual Machine
The following table provides information on predefined views and counters that apply to virtual machines.

Chat View Counter Measurement Unit Description

CPU Usage CPU Usage Percent Amount of actively used virtual CPU resources,
as a percentage of total available CPU (this is
the host’s view, not the guest OS view).

CPU usage MHz MHz Amount of actively used virtual CPU resources
(this is the host’s view, not the guest OS view).

CPU Bottlenecks Average CPU Idle All Percent Percent of time all CPU cores spent in an idle
Cores state.

Average CPU Ready All Percent Average CPU Ready value across all cores of
Cores the virtual machine on the host.

Average CPU Standstill Percent Percent of time all CPU cores spent in a
All Cores standstill state.

Average CPU Wait All Percent Time spent waiting for hardware or VMKernel
Cores lock thread locks.

CPU Co-Stop All Cores Percent Time the VM was ready to run but was unable
due to co-scheduling constraints.

For objects that are parent to ESX(i) hosts and VMs, Veeam ONE displays rollup values.
Charts for folders, clusters, datacenters, vCenter Servers display rollup values for all hosts in the container. Charts for
resource pools display rollup values for all VMs in the resource pool.

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Memory Performance Chart
The Memory chart displays historical statistics on memory utilization for the selected infrastructure object.

Host
The following table provides information on predefined views and counters that apply to hosts.

Chart View Counter Measurement Unit Description

Memory Usage Memory Active B Sum of all active memory metrics for
all powered-on VMs plus vSphere
services (such as COS, vpxa) on the
host, as estimated by VMkernel
based on recently touched memory
pages.

Memory Consumed B Amount of physical memory used on


the host, including memory used by
the Service Console, VMkernel,
vSphere services and total memory
consumed by running VMs.

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Chart View Counter Measurement Unit Description

Memory Pressure Percent Potential memory demand that is


based on total allocated memory for
running VMs, memory overhead,
effects of memory Transparent Page
Sharing and total available memory.

Memory Usage Percent Memory usage as percentage of


available machine memory.

Memory Swap Used B Amount of memory swapped to disk:


sum of memory swapped for all
Memory Swap Rate powered on VMs and vSphere
services on the host.

Swap In Rate B/s Rate at which memory is swapped


from disk into host active memory
during the current interval.

Swap Out Rate B/s Rate at which memory is swapped


from host active memory to disk
during the current interval.

Memory Management Memory Balloon B Amount of memory allocated by the


virtual machine memory control
driver (vmmemctl).

Memory Compressed B Amount of RAM pages memory


compressed by host instead of
swapping to disk.

Memory Overhead B Total amount of memory overhead


metrics for all powered-on VMs, plus
memory overhead of running
vSphere services on the host.

Memory Sharing Memory Shared B Sum of memory shared metrics for


all powered-on VMs, plus memory
consumed by vSphere services on
the host.

Memory Shared Common B Amount of memory shared by all


powered-on VMs and vSphere
services on the host.

Memory Latency Memory Latency Percent Percentage of time a virtual machine


is waiting to access swapped or
compressed memory.

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Virtual Machine
The following table provides information on predefined views and counters that apply to virtual machines.

Chart View Counter Measurement Unit Description

Memory Usage Memory Active B Amount of guest physical memory


actively used, as estimated by
VMkernel based on recently touched
memory pages.

Memory Consumed B Amount of guest physical memory


consumed by the virtual machine. The
value includes the shared and memory
that might be reserved but not actually
used; overhead memory is not taken
into account.

Memory Entitlement B Amount of host physical memory the


virtual machine is entitled to, as
determined by the ESX(i) scheduler.

Memory Usage Percent Memory usage as percentage of


configured “physical” memory for the
virtual machine.

Memory Swap Rate Memory Swapped B Amount of guest physical memory


swapped out to the virtual machine’s
swap file by the VMkernel. The metrics
refers to VMkernel swapping, not to
guest OS swapping.

Swap In Rate B/s Rate at which memory is swapped


from disk into active memory during
the current interval.

Swap Out Rate B/s Rate at which memory is swapped


from active memory to disk during the
current interval.

Memory Balloon B Amount of memory allocated by the


virtual machine memory control driver
Memory Management (vmmemctl).

Memory Compressed B Amount of RAM pages compressed by


host instead of swapping to disk.

Memory Overhead B Amount of machine memory used by


VMkernel to run the virtual machine.

Memory Saved by Zipping B Amount of memory saved by memory


zipping.

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Chart View Counter Measurement Unit Description

Memory Sharing Memory Shared B Amount of guest “physical” memory


that the VM shares with other virtual
machines (through VMkernel
Transparent Page Sharing and RAM
deduplication).

Memory Latency Memory Latency Percent Percentage of time a virtual machine is


waiting to access swapped or
compressed memory.

For objects that are parent to ESX(i) hosts and VMs, Veeam ONE Monitor displays rollup values.
Charts for folders, clusters, datacenters, vCenter Servers display rollup values for all hosts in the container. Charts for
resource pools display rollup values for all VMs in the resource pool.

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Network Performance Chart
The Network chart displays historical statistics on network usage for the selected infrastructure object.

Host
The following table provides information on predefined views and counters that apply to hosts.

Chart View Counter Measurement Unit Description

Network Usage Network Receive Rate B/s Rate at which data is received
across each physical NIC instance
on the host. The counter
represents the bandwidth of the
network.

Network Transmit Rate B/s Rate at which data is transmitted


across each physical NIC instance
on the host.

Network Usage B/s Network utilization, sum of data


received and transmitted across all
physical NIC instances connected
to the host.

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Chart View Counter Measurement Unit Description

Network Transfer Rate Received Packets per Number Average number of packets
(Packets) Second received per second across each
physical NIC instance on the host.

Transmitted Packets per Number Average number of packets


Second transmitted per second across
each physical NIC instance on the
host.

Dropped and Error Packet Receive Errors Number Number of packets with errors
Packets received.

Packet Transmit Errors Number Number of packets with errors


transmitted.

Receive Packets Dropped Number Number of receives dropped.

Total Errors Number Total number of packets with


errors received and transmitted.

Total Packets Dropped Number Total number of dropped packets.

Transmit Packets Dropped Number Number of transmits dropped.

Virtual Machine
The following table provides information on predefined views and counters that apply to virtual machines.

Chart View Counter Measurement Unit Description

Network Usage Network Receive Rate B/s Rate at which data is received
across the vNIC instance on the
virtual machine. The counter
represents the bandwidth of the
network.

Network Transmit Rate B/s Rate at which data is transmitted


across the vNIC instance on the
virtual machine.

Network Usage B/s Network utilization, sum of data


received and transmitted across all
vNIC instances on the virtual
machine.

Network Transfer Rate Received Packets per Number Average number of packets
(Packets) Second received per second by each vNIC
instance on the virtual machine.

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Chart View Counter Measurement Unit Description

Transmitted Packets per Number Average number of packets


Second transmitted per second by each
vNIC instance on the virtual
machine.

For objects that are parent to ESX(i) hosts and VMs, Veeam ONE Monitor displays rollup values.
Charts for folders, clusters, datacenters, vCenter Servers display rollup values for all hosts in the container. Charts for
resource pools display rollup values for all VMs in the resource pool.

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Datastore Performance Chart
The Datastore chart displays historical statistics for all datastores (including vSAN datastores) used by the
selected infrastructure component and its child objects.

Host
The following table provides information on predefined views and counters that apply to hosts.

Chart View Counter Measurement Unit Description

Datastore IOPS Disk/ESXi: Datastore I/O Number Aggregate number of I/O


operations on the datastore.

Disk/ESXi: Datastore Read Number Average number of read


I/O commands per second to the
datastore.

Disk/ESXi: Datastore Write Number Average number of write


I/O commands per second to the
datastore.

Datastore Usage Rates Disk/ESXi: Datastore Read B/s Rate at which data is read from
Rate the datastore.

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Chart View Counter Measurement Unit Description

Disk/ESXi: Datastore Usage B/s Sum of read and write rates to


the datastore.

Disk/ESXi: Datastore Write B/s Rate at which data is written to


Rate the datastore.

Datastore Latency Disk/ESXi: Datastore Seconds Highest latency value across all
Highest Latency datastores used by the host.

Disk/ESXi: Datastore Seconds The average datastore latency


Latency Observed by VMs as seen by virtual machines.

Disk/ESXi: Datastore Read Seconds Average amount of time that a


Latency read from the datastore takes.

Disk/ESXi: Datastore Write Seconds Average amount of time that a


Latency write to the datastore takes.

Datastore Issues Disk/ESXi: Datastore Bus Number Number of SCSI bus reset
Resets commands.

Disk/ESXi: Datastore Number Number of aborted SCSI


Command Aborts commands.

Disk/ESXi: Datastore Number Number of outstanding requests


Maximum Queue Depth to the storage device.

Virtual Machine
The following table provides information on predefined views and counters that apply to virtual machines.

Chart View Counter Measurement Unit Description

Datastore IOPS Datastore I/O Number Aggregate number of I/O


operations on the datastore.

Datastore Read I/O Number Average number of read


commands per second to the
datastore.

Datastore Write I/O Number Average number of write


commands per second to the
datastore.

Disk/vSAN: Recovery Write Number Average number of write


I/O commands per second to the
disk of the vSAN datastore that
contains copy of VM data.

Datastore Usage Rates Datastore Read Rate B/s Rate at which data is read from
the datastore.

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Chart View Counter Measurement Unit Description

Datastore Usage B/s Sum of read and write rates to


the datastore.

Datastore Write Rate B/s Rate at which data is written to


the datastore.

Disk/vSAN: Recovery Write B/s Rate of writing data to the


Rate vSAN datastore disk storing
copy of VM data takes.

Datastore Latency Datastore Highest Latency Seconds Highest latency value across all
datastores used by the host.

Datastore Read Latency Seconds Average amount of time that a


read from the datastore takes.

Datastore Write Latency Seconds Average amount of time that a


write to the datastore takes.

Disk/vSAN: Recovery Write Seconds The average time a write


Latency operation to the vSAN datastore
disk storing copy of VM data
takes.

Datastore Issues Datastore Bus Resets Number Number of SCSI bus reset
commands.

Datastore Command Aborts Number Number of aborted SCSI


commands.

For objects that are parent to ESX(i) hosts and VMs, Veeam ONE Monitor displays rollup values.
Charts for folders, clusters, datacenters, vCenter Servers display rollup values for all hosts in the container. Charts for
resource pools display rollup values for all VMs in the resource pool.

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Virtual Disks Performance Chart
The Virtual Disks chart displays historical statistics for partitions of all disks on the selected VM.

The following table provides information on predefined views and counters.

Chat View Counter Measurement Unit Description

Virtual Disks IOPS Read I/O Number Average number of read


commands issued per second to
the virtual disk.

Write I/O Number Average number of write


commands issued per second to
the virtual disk.

Virtual Disks Usage Read Rate B/s Rate at which data is read from
Rates the virtual disk.

Write Rate B/s Rate at which data is written to


the virtual disk.

Virtual Disks Latency Read Latency Seconds Average amount of time that a
read from the virtual disk takes.

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Chat View Counter Measurement Unit Description

Write Latency Seconds Average amount of time that a


write to the virtual disk takes.

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Storage Path Performance Chart
The Storage Path chart displays historical statistics for paths used by the storage adapter on the selected host.

You can switch between adapters using the Adapter list below the performance chart.

The name of each storage device connected to the storage adapter via the selected path is specified after the
host address (separated by a forward slash). It has the following format: <HBA>:<SCSI target>:<SCSI
LUN>:<disk partition>

The following table provides information on predefined views and counters.

Chart View Measurement Unit Description

Path I/O Number Average number of commands issued per second via the
path.

Path Read I/O Number Average number of read commands issued per second via
the path.

Path Write I/O Number Average number of write commands issued per second via
the path.

Path Read Rate B/s Rate at which data is read via the path.

Path Write Rate B/s Rate at which data is written via the path.

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Chart View Measurement Unit Description

Path Read Latency Millisecond Average amount of time taken for a read operation via the
path.

Path Write Latency Millisecond Average amount of time taken for a write operation via the
path.

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Storage Adapter Performance Chart
The Storage Adapter chart displays historical statistics for the storage adapters on the selected host.

The following table provides information on predefined views and counters.

Chart View Counter Measurement Unit Description

Adapter IOPS Adapter I/O Number Average number of commands


issued per second on the storage
path during the collection interval.

Adapter Read I/O Number Average number of read commands


issued per second on the storage
path during the collection interval.

Adapter Write I/O Number Average number of write


commands issued per second on
the storage path during the
collection interval.

Adapter Usage Rates Adapter Read Rate B/s Rate at which data is read on the
storage path.

Adapter Write Rate B/s Rate at which data is written on the


storage path.

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Chart View Counter Measurement Unit Description

Adapter Latency Adapter Read Latency Seconds Average amount of time that a read
on the storage path takes.

Adapter Write Latency Seconds Average amount of time that a


write on the storage path takes.

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Disk Space Chart
The Disk Space chart is available for datastores and datastore clusters; it displays historical statistics on disk
space resources and usage for the selected datastore or datastore cluster.

The following table provides information on predefined views and counters.

Chart View Counter Measurement Unit Description

Datastore Space Usage Disk/Datastore: Datastore B Amount of free space on the


Free Space datastore.

Disk/Datastore: Datastore B Amount of storage allocated for


Provisioned Space datastore or VM. Files on the
datastore and the VM cannot
expand above this size.

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Disk I/O Chart
The Disk I/O chart is available for datastores and datastore clusters; it displays historical statistics on read and
write load.

Use the Chart options list to display graphs for the current object (for example, a specific datastore or a virtual
infrastructure container), for VMs or for hosts that work with the selected datastore. For VMs or for hosts, this
chart displays stacked graphs to let you see actual cumulative load on a particular datastore. If you choose to
view the chart for the top Datastore parent object, you will also be able to stack graphs by all available
datastores.

The following table provides information on predefined views and counters.

Chart View Measurement Unit Description

Disk/ESXi: Datastore Read B/s Rate at which data is read from the datastore.
Rate

Disk/ESXi: Datastore Write B/s Rate at which data is written to the datastore.
Rate

Disk/ESXi: Datastore Usage B/s Sum of read and write rates to the datastore.

Disk/ESXi: Datastore Read Number Number of times data was read from the disk by all
I/O VMs residing on the datastore.

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Chart View Measurement Unit Description

Disk/ESXi: Datastore Write Number Number of times data was written to the disk by all
I/O VMs residing on the datastore.

Disk/ESXi: Datastore I/O Number Average number of commands issued per second to
the storage device by the adapter.

Disk/ESXi: Datastore Read Seconds Average amount of time taken to a read operation
Latency from the datastore (from the perspective of an ESX(i)
host).

Disk/ESXi: Datastore Write Seconds Average amount of time taken for a write operation
Latency to the datastore (from the perspective of an ESX(i)
host).

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Disk Issues Chart
The Disk Issues chart displays historical statistics on the number of disk bus resets and disk command aborts
that have occurred in the defined interval. This chart is available for datastores and datastore clusters.

The following table provides information on predefined views and counters.

Chart View Measurement Unit Counter Description

Datastore Issues Disk/ESXi: Datastore Bus Number Number of aborted SCSI


Resets commands.

Disk/ESXi: Datastore Number Number of SCSI bus reset


Command Aborts commands.

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Customizing VMware vSphere Performance
Charts
You can customize performance charts to select specific objects, time intervals or performance counters to
display on the charts.

Selecting Objects to Chart


By default, all performance charts display data for an infrastructure object selected in the inventory pane. You
can also choose to display performance data on charts for:

 Child components or objects of the selected virtual infrastructure object (for example, all hosts in the
cluster)

 Child VMs for the selected virtual infrastructure object or segment

To display performance data for direct children of the selected virtual infrastructure object:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object.

4. Open the necessary performance chart tab.

5. From the Chart options list, select Custom view.

6. In the Customize Chart Options window, choose Show performance data for these child
objects.

7. Select check boxes next to child objects that should be included in the chart scope.

8. Click OK.

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To display performance data for a set of VMs in the selected infrastructure segment:

1. Open Veeam ONE Monitor.

2. In the inventory pane, select the necessary infrastructure object.

3. Open the necessary performance chart tab.

4. From the Chart options list, select Custom view.

5. In the Customize Chart Options window, choose Show performance data for these VMs.
You can select both direct and indirect children (children of children) of the selected virtual infrastructure
object.

6. Select check boxes next to VMs that should be included in the chart scope.

7. Click OK.

NOTE:

The legend pane displays objects for which data is available for the selected time interval.

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Selecting Chart Views and Performance Counters
Performance charts come with a set of predefined chart views that logically group related performance counters.
You can switch between chart views using the Chart view list at the top of the chart legend.

Instead of using predefined views, you can choose a custom set of performance counters to show on the chart:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object.

4. Open the necessary performance chart tab.

5. From the Chart views list, select the Custom view option to open the Select Devices and Counters
window.

6. From the Devices list, select the necessary resource device(s).


Select Total to display all available devices on the chart.

NOTE:

The list of devices is not available for some performance charts. For example, for the CPU or Memory
performance chart, you can only choose counters to display.

7. From the Counters list, select counters to display on the chart.


When you select a counter, its description appears in the Counter description section of the window.

8. Click OK.

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Selecting Time Interval
You can choose the time interval for which performance data on the chart will be displayed. Available options
are:

 Past hour (real-time information)

 Past day

 Past week

 Past month

 Past year

 Custom time range (you can choose any time interval within the specified number of hours, days, or
weeks, or specify any from/to period)

To specify a time interval for which performance data should be displayed:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object.

4. Open the necessary performance chart tab.

5. From the Period list, select Past hour, Past day, Past week, Past month or Past year.
To define a custom time range, select Custom. In the Select Custom Time Interval window, define
the necessary interval and click OK.

When you change the time interval, the time scale (X-axis) of the performance chart and the chart will change
respectively.

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VMware vSphere Tasks & Events
You can view information about tasks and events that occur in the virtual environment within the selected time
interval. Veeam ONE loads tasks and events from vCenter Server. For each loaded task, it creates two events —
one informing about the task start and the other informing about task end.

To view the list of tasks and events:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object.

4. Open the Tasks & Events tab.

5. The Tasks & Events list can display up to 1000 tasks and events at a time. To find the necessary task
or event, you can use the following controls:

 To display tasks or events for a specific period, select the necessary time interval from the
Events from list.

 To show or hide tasks or events, use filter buttons at the top of the list — Show all events,
Show errors, Show warnings, Show info messages, Show user events, Show tasks.

 To find the necessary tasks or events by description, use the Search field at the top of the list.

6. To view a detailed description of an event, click it in the list.


The event description will be shown in the Event Details pane at the bottom.
When you choose a virtual infrastructure container in the inventory pane, you can view events for the
selected object and events for its child objects. To hide events related to child objects, clear the Include
events from child objects check box at the bottom of the Event Details section.

7. To export displayed events to a CSV file, click the Export button at the top of the list and specify the
location where the file will be saved.

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For every task or event in the list, the following details are available:

 Event type (User, Task, Info, Warning or Error)

 Short description

 Time of occurrence

 Object to which the task or event relates

 Object or user that caused or initiated the event

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Viewing Events on Performance Charts
For VMware vSphere infrastructure objects, you can display resource-consuming events on performance charts:

 Live Migration (vMotion)

 Snapshot creation events

 Snapshot removal events

 Veeam Backup & Replication events

This option can help you detect events that caused performance degradation. For example, you can see what
was the reason for a steep increase of the network resources usage.

To display events on a performance chart:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object.

4. Open the necessary performance chart tab.

5. At the bottom of the performance chart, select the Display known events check box.

6. To choose what type of events to show on the performance chart, click the Advanced link next to the
Display known events check box and select the necessary events.

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Events are shown as vertical lines crossing the performance graphs. To learn more about an event, hover the
mouse cursor over it to see a tooltip, or click the line in the graph. The Events Description window provides
detailed information about the event.

NOTE:

The Display known events option is available only for time intervals not greater than 3 days. You will not
be able to view events on the performance chart if a longer time interval is selected.

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VMware vSphere Virtual Machines
You can view the list of virtual machines within a virtual infrastructure container — on a host, on a datastore, in a
folder and so on.

To view the list of VMs:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure container.

4. Open the VMs tab.

5. To find the necessary VM by name, use the Search field at the top of the list.

6. Click column names to sort virtual machines by a specific parameter.


For example, to view what virtual machines are consuming the greatest amount of memory, you can sort
VMs in the list by Memory Usage.

For every virtual machine in the list, the following details are available:

 State — state of the virtual machine (powered on, powered off, suspended)

 Name — name of the virtual machine

 Status — current status of the virtual machine in terms of alarms (healthy, warning or error)

 Host — name of the host where the virtual machine resides

 Provisioned Space — amount of storage space provisioned for the virtual machine

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 Used Space — amount of storage space actually used for storing virtual machine files (for VMs with thin
provisioned disks, this value is normally less than Provisioned Space)

 CPU Usage — amount of actively used virtual CPU as a percentage of total available CPU resources

 Memory Usage — amount of actively used memory resources as a percentage of configured VM


memory

 IP V4 Address — IP v4 address assigned to the virtual machine

 IP V6 Address — IP v6 address assigned to the virtual machine

 DNS Name — DNS name of the virtual machine

 vCPU — number of virtual CPUs configured for the virtual machine

 Assigned Memory — amount of virtual memory allocated for the virtual machine

 Guest OS — guest operating system installed in the virtual machine

 VMware Tools — state of VMware Tools

 Hardware Version — hardware version of the VM

You can choose what columns should be shown or hidden in the VMs table. To hide one or more columns, right-
click the table header and clear check boxes for corresponding data fields. To make hidden columns visible, right-
click the table header and select check boxes for corresponding data fields.

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VMware vSphere Top and Lowest Load
The top and lowest load dashboards help you detect VMs or hosts consuming the greatest or the smallest
amount of resources in the selected virtual infrastructure segment:

 Top VMs dashboard displays top VM consumers in terms of CPU, memory, datastore, network usage,
memory swapped, active snapshot size, active snapshot age and the number of existing snapshots.

 Top Hosts dashboard displays top host consumers in terms of CPU, memory, datastore, network usage
and swapped memory.

 Lowest Load dashboard displays least loaded hosts in terms of CPU, memory, datastore, network and
memory swap used. You can use this dashboard to choose hosts where you can deploy new VMs or to
which you can move existing VMs.

To detect the most or least loaded hosts or VMs:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure container.

4. Switch to the necessary dashboard — Top VMs, Top Hosts or Lowest Load.

5. At the top left corner of the dashboard, click the Change options link.

a. In the Interval field, set the time interval for which resource utilization statistics must be
analyzed.

b. In the VMs to display/Hosts to display field, specify the number of objects to display on the
dashboard.

6. At the top left corner of the dashboard, click the Select counters link.

a. In the Select counters window, choose metrics that must be included in the dashboard.
Press and hold the [SHIFT] or [CTRL] key on the keyboard to select multiple counters.

b. Click OK.

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Host Hardware State
You can monitor the health of ESX(i) host hardware components. Veeam ONE collects sensor details for chassis,
memory, power, processors, software components, storage, system, watchdog, fan, temperature, voltage and
other components.

To monitor the health state of host hardware components:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary host.

4. Open the Hardware tab.

The color of the status indicator changes depending on the state of a corresponding component for a standalone
host and on the status of a triggered alarm for a vCenter Server:

 Green: The subsystem is functioning properly.


 Yellow and Red: The performance threshold is exceeded, performance has gone down or the subsystem
has stopped operating.

 VMware Remote Console (VMRC)

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VMware Remote Console (VMRC)
You can access the VMware Remote Console (VMRC) right from the Veeam ONE Monitor interface. From within
the VMware Remote Console, you easily isolate the root cause of VM performance problems or perform
management tasks — for example, restart an unresponsive VM.

This option requires no additional software installed on the Veeam ONE server and is available for both Window-
based and Linux-based OS’s.

Accessing VMware Remote Console


To access the VMware Remote Console:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, right-click the necessary VM and select Open Console from the shortcut menu.

4. You can use buttons at the top of the VMware Remote Console to manage the VM and change its power
state.

To connect to a VM or change the VM power state, you can also right-click the VM in the inventory pane and use
shortcut menu commands:

 To access a VM using Windows Remote Desktop Connection, right-click the VM in the inventory pane and
choose Remote Management > Connect to VM.

 To change VM power state, right-click the VM in the inventory pane, choose Remote Management and
choose the necessary command.

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VMware vSphere In-Guest Processes
You can view and control processes and services that are currently running inside a virtual machine or vCenter
Server.

 On Windows-based machines, you can view, end or restart processes.

 On Linux-based machines, you can view or end daemons.

Prerequisites
Before viewing in-guest processes, check the following prerequisites:

 For VMs, make sure that VMware Tools are installed.

 For Windows-based machines, make sure that the Remote Registry Service is started.

 For Unix-based machines, make sure that the SSH Server is started.

Viewing In-Guest Processes


To view the list of processes:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object.

4. Open the Processes tab.

5. Provide OS authentication credentials (user name and password) to access the list of running processes.

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Every process is described with a set of counters that are presented as column headings. You can add or remove
counters to monitor running processes:

1. In the upper right corner of the Processes dashboard, click the Select columns link.

2. In the Select Columns window, select check boxes next to counters you want to display.

3. To view a detailed description of a counter, click it in the Counters list, and the description will be
displayed in the lower pane of the window.

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You can end unwanted processes running on the VM or restart running service:

 To end a process, select it in the list and click the Kill Process button, or right-click a necessary process
and select Kill Process from the shortcut menu.

 To restart a service, click the Restart Service button, or right-click a necessary service and select
Restart Service from the shortcut menu.

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Launching vSphere Client
You can launch vSphere Client or vSphere Web Client from within the Veeam ONE Monitor console.

Prerequisites
Before launching vSphere Client, check the following prerequisites:

 The Open with vSphere Client option is available only if vSphere Client is installed on the machine
where the Veeam ONE Monitor Client runs.

 To launch vSphere Client from Veeam ONE Monitor, you must have the x86 version of Veeam ONE
Monitor Client installed.

Launching vSphere Client


To launch the vSphere Client from Veeam ONE Monitor:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, right-click a vCenter Server or ESX(i) host and choose Open with vSphere
Client or Open with vSphere Web Client from the shortcut menu.

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vCloud Director Monitoring
Veeam ONE Monitor offers a comprehensive view for the logical and physical layers of the vCloud Director
infrastructure. Veeam ONE collects real-time statistics from connected vCloud Director servers and the underlying
vCenter Servers and helps you track provider capacities, monitor resource usage and identify issues that may
potentially result in SLA breaches.

In Veeam ONE Monitor, you can:

1. Monitor health state of the vCloud Director infrastructure.


Start with the Summary dashboards to check the health state of the vCloud Director infrastructure and
supporting VMware vSphere components, view the latest alarms, track pending blocking tasks and
expired leases and review the overall state of vApps and VMs provisioned by vCloud tenants.

2. View triggered alarms.


Switch to the Alarms dashboard to see details on issues and problems with the vCloud Director
infrastructure. vCloud Director alarms will notify you on increasing resource usage for provider and
organization vDCs, expiring vApp runtime and storage leases, blocking tasks left with no response and
the health state of vCloud infrastructure components.

3. Work with performance charts.


Drill down to performance charts to diagnose performance problems and identify resource bottlenecks.
You can track CPU, memory, disk and network performance for underlying hosts, VMs, VM containers,
organizations, organization vDCs and vApps.

4. Monitor vCloud Director capacities and resource usage.


Monitor available, allocated and consumed resources to make sure that VMs and vApps are not
contending for CPU, memory and storage, and vCloud tenants have enough capacities to run their
workloads.

5. Investigate problems from within the guest OS.


View the list of in-guest processes to diagnose problems related to a specific service, module or
application within the guest OS.

Prerequisites
Before you start monitoring the vCloud Director environment, make sure you have configured connections to
vCloud Director servers from which Veeam ONE will collect data. For details on configuring server connections,
see Veeam ONE Deployment Guide.

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vCloud Director Summary Dashboards
vCloud Director summary dashboards serve as the 'launch point' for monitoring the vCloud Director infrastructure
state. The dashboards reflect the health state of all vCloud Director infrastructure levels — from vCloud Director
cells to separate vApps and VMs.

The following types of summary dashboards are available for vCloud Director infrastructure objects:

 vCloud Director Infrastructure Summary

 Provider vDCs Overview

 Provider vDC Summary

 Organizations Overview

 Organization Summary

 Organization vDC Summary

 vApp Summary

 Virtual Machine Summary

To access a summary dashboard for a vCloud Director infrastructure object or segment:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click vCloud Director View.

3. In the inventory pane, select the necessary infrastructure object or segment.

4. Open the Summary tab.

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vCloud Director Infrastructure Summary
The vCloud Director infrastructure summary dashboard provides the health state overview for all organizations
and child vCloud Director objects.

The dashboard is available for the following infrastructure levels:

 vCloud Infrastructure (root node)

 vCloud Director cell

Top 5 Organizations by VM Errors, Top 5 Organizations by VM Warnings, Top 5


Organizations by Healthy VMs
The charts represent organizations with the greatest number of errors, warnings and organizations with no
registered alarms. Click a chart segment or a legend label to drill-down to the list of alarms with the
corresponding status for the selected organization.

Latest Alarms
The list displays the latest 15 alarms for the selected vCloud Director segment. Click a link in the Source column
to drill-down to the list of alarms triggered for a specific vCloud Director infrastructure object.

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Alarms by Object
The list displays 15 objects with the greatest number of alarms. The value in the Alarms column shows the
number of errors and warnings for an object. For example, 3/1 means that there are 3 error alarms and 1
warning alarm for the object. Click a link in the Source column to drill-down to the list of alarms triggered for a
specific vCloud Director infrastructure object.

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Provider vDCs Overview
The summary dashboard for the Provider VDCs node provides the health state overview for provider virtual
datacenters under a vCloud Director cell.

Error Objects, Warning Objects, Healthy Objects


The charts group provider vDCs by their health state. Every chart reflects the number of provider vDCs with a
specific state — provider vDCs with errors (red), provider vDCs with warnings (yellow) and healthy provider vDCs
(green). Click the problematic chart to drill-down to the list of alarms for vDCs with the chosen health state.

Latest Alarms
The list displays the latest 15 alarms that were triggered for provider vDCs and underlying virtual infrastructure
objects (datastores and hosts). Click a link in the Source column to drill-down to the list of alarms triggered for a
specific object.

Alarms by Object
The list displays 15 objects with the greatest number of alarms. The value in the Alarms column shows the
number of errors and warnings for an object. For example, 3/1 means that there are 3 error alarms and 1
warning alarm for the object. Click a link in the Source column to drill-down to the list of alarms triggered for a
specific object.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Provider vDC Summary
The provider vDC summary dashboard reflects resource utilization analysis and the health state overview for the
chosen provider virtual datacenter and VMware vSphere resources.

CPU Usage, Memory Usage, Storage Usage


The charts reflect the amount of currently consumed CPU, memory and storage resources for the chosen
provider virtual datacenter.

Latest Alarms
The list displays the latest 15 alarms for the provider vDC and underlying virtual infrastructure objects
(datastores and hosts). Click a link in the Source column to drill-down to the list of alarms triggered for a
specific object.

Alarms by Object
The section displays the current state of hosts and datastores that provide compute and storage resources for
the provider vDC. Information in this section may help you to estimate the impact of underlying VMware vSphere
objects on the provider vDC and speed up root cause analysis. The value in the Alarms column shows the
number of errors and warnings for an object. For example, 3/1 means that there are 3 error alarms and 1
warning alarm for the object. Click a link in the Source column to drill-down to the list of alarms triggered for a
specific object.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Organizations Overview
The summary dashboard for the Organizations node provides an overview for organizations under the selected
vCloud Director cell.

Error Objects, Warning Objects, Healthy Objects


The charts group VMs in organizations by their health status. Every chart reflects the number of organization VMs
with a specific state — VMs with errors (red), VMs with warnings (yellow) and healthy VMs (green). Click the
problematic chart to drill-down to the list of alarms for VMs with the chosen health state.

Latest Alarms
The list displays the latest 15 alarms that were triggered for organizations, organization vDCs, as well as for VMs
and vApps within these organizations. Click a link in the Source column to drill-down to the list of alarms
triggered for a specific object.

Alarms by Object
The list displays 15 objects with the greatest number of alarms. The value in the Alarms column shows the
number of errors and warnings for an object. For example, 3/1 means that there are 3 errors and 1 warning for
the object. Click a link in the Source column to drill-down to the list of alarms triggered for a specific object.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Organization Summary
The organization summary dashboard presents the health state overview for the chosen organization and its child
objects.

Virtual Machines by State


The chart reflects the summary health state of VMs in the organization. Every colored segment represents the
number of VMs in a certain state — VMs with errors (red), VMs with warnings (yellow) and healthy VMs (green).
Click the chart segment or a legend label to drill-down to the list of alarms triggered for organization VMs with
the chosen health state.

Latest Blocking Tasks


The list displays the latest 15 suspended operations that require approval before the operation will resume. For
each pending operation, Veeam ONE Monitor provides a description, the organization for which the operation
was initiated and the time when the operation was initiated by an organization user. Blocking tasks that expired
with timeout are not included in the list.

Latest Alarms
The list displays the latest 15 alarms for the organizations, organization vDCs, as well as for VMs and vApps
within these organizations. Click a link in the Source column to drill-down to the list of alarms triggered for a
specific object.

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Alarms by Object
The list displays 15 objects with the greatest number of alarms. The value in the Alarms column shows the
number of errors and warnings for an object. For example, 3/1 means that there are 3 errors and 1 warning for
the object. Click a link in the Source column to drill-down to the list of alarms triggered for a specific object.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Organization vDC Summary
The organization vDC summary dashboard presents resource utilization analysis and the health state overview for
the chosen organization virtual datacenter.

Virtual Machines by State


The chart reflects the summary health state of VMs in the organization virtual datacenter. Every colored segment
represents the number of VMs in a certain state — VMs with errors (red), VMs with warnings (yellow) and
healthy VMs (green). Click a chart segment or legend label to drill-down to the list of alarms triggered for VMs
with the chosen health state.

vApps Expiration
The list displays vApps whose runtime lease or storage lease has expired. The list shows 15 items with the
recently expired lease, and is only populated if the storage lease cleanup policy for the organization is set to
Move to Expired Items.

Latest Alarms
The list displays the latest 15 alarms for the organization vDC and its child objects (vApps and VMs). Click a link
in the Source column to drill-down to the list of alarms triggered for a specific object.

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Alarms by Object
The list displays 15 objects with the greatest number of alarms. The value in the Alarms column shows the
number of errors and warnings for an object. For example, 3/1 means that there are 3 errors and 1 warning for
the object. Click a link in the Source column to drill-down to the list of alarms triggered for a specific object.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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vApp Summary
The vApp summary dashboard provides a health state overview for the chosen vApp and virtual machines in this
vApp.

Virtual Machines by State


The chart groups VMs in the vApp by health state. Every colored segment represents the number of VMs in a
certain state — VMs with errors (red), VMs with warnings (yellow) and healthy VMs (green). Click a chart
segment or a legend label to drill-down to the list of alarms triggered for VMs with the chosen health state.

Virtual Machines by Tools State


The chart groups VMs in the vApp by VMware Tools state. Every colored segment reflects the number of VMs
with a specific state — VMware Tools need to be updated to the latest version (red), VMware Tools not installed
(yellow), VMware Tools up-to-date and running (green) and VMware Tools installed but not running for some
reason (grey).

Virtual Machines by Power State


The chart groups VMs in the vApp by power state. Every colored segment reflects the number of VMs with a
specific power state — powered off VMs (red), suspended VMs (yellow) and powered on VMs (green).

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Latest Alarms
The list displays the latest 15 alarms triggered for the vApp and VMs that belong to it. Click a link in the Source
column to drill-down to the list of alarms triggered for a specific object.

Alarms by Object
The list displays 15 objects with the greatest number of alarms. The value in the Alarms column shows the
number of errors and warnings for an object. For example, 3/1 means that there are 3 errors and 1 warning for
the object. Click a link in the Source column to drill-down to the list of alarms triggered for a specific object.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Virtual Machine Summary
The virtual machine summary dashboard provides the health state and performance overview for the selected
VM. In addition, this dashboard shows the state of objects that can affect the VM performance — the parent host
and the datastores where VM files are located.

Selected Object
The section at the top of the dashboard shows the VM health state (number of warnings and errors) and the
date when the latest backup or replica restore point was created for the VM with Veeam Backup & Replication.

CPU Usage, Memory Usage


The charts display the amount of CPU and memory resources that the VM is currently consuming.

Guest Disk Usage


The chart displays the amount of available and used guest disk space with a breakdown by disks. By default, 5
guest disks with the greatest amount of used space are displayed. Use the Disks to show list to change the
number of disks to display on the chart. Click the View all disks link to view details for all guest disks. In the
Guests disks window, you can suppress Guest disk space alarms for specific disks. To suppress alarms for a
disk, select the Suppress alarm check boxes next to the disk name.

NOTE:

Details on the guest disk usage are available only for VMs with VMware Tools installed.

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Latest Alarms
The list displays the latest 15 alarms for the VM.

Parent Object Health Status


The section displays the current state of the host where the VM resides and the state of datastores that host VMs
files. Information available in this section may help you estimate how the state of parent objects impacts the VM
performance. Click the host or datastore link to drill-down to the list of alarms for the host or datastore.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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vCloud Director Alarms
Veeam ONE includes a set of alarms for monitoring vCloud Director health status and resource usage. Predefined
vCloud Director alarms are configured to warn you about events or issues that can cause disruptions in cloud
service availability:

 Expiring runtime and storage leases for customers' vApps

 Pending blocking tasks left without timely response

 Breached thresholds for compute, storage and network resource utilization at various layers of the
vCloud Director infrastructure

 Changes in health state of vCloud Director components

To view the list of alarms for vCloud Director infrastructure:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click vCloud Director View.

3. In the inventory pane, select the necessary infrastructure node.

4. Open the Alarms tab.

In addition to vCloud-specific alarms, the dashboard displays alarms triggered for VMware vSphere infrastructure
components. Thus you can monitor both the logical cloud layer and the state of underlying VMware vSphere
infrastructure components.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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vCloud Director Performance Charts
To facilitate the troubleshooting process and quickly identify resource bottlenecks, you can drill down to
performance charts right from the vCloud Director View:

 Overall Chart

 CPU Performance Chart

 Memory Performance Chart

 Datastore Performance Chart

 Network Performance Chart

 Virtual Disks Performance Chart

You can track performance metrics for separate VMs within an organization, for a VM container (such as vApp,
organization or organization vDC) and for hosts that support provider VDCs.

To drill down to a performance chart from the vCloud Director View, do one of the following:

 In the vCloud Director inventory, select an infrastructure object (VM or VM container) and go to the
necessary performance chart tab in the information pane.

 Open the Alarms dashboard. In the list of alarms, select an alarm for the necessary VM or host. Click
Performance in the Actions pane on the right and choose the required performance chart.

 Open the Alarms dashboard. In the list of alarms, select an alarm for the necessary VM or host. Right-
click the alarm and choose Performance and select necessary performance chart from the shortcut
menu.

NOTE:

When you open a performance chart for a host, Veeam ONE Monitor automatically switches to the Virtual
Infrastructure View.

For performance charts in the vCloud Director View, Veeam ONE supports a similar set of actions as for virtual
infrastructure performance charts: you can change chart views and set time intervals, define objects to show on
charts or select custom metrics. For more details, see Customizing VMware vSphere Performance Charts.

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vCloud Director Resources
Veeam ONE Monitor includes a set of dashboards for monitoring resource allocation and utilization at the vCloud
Director infrastructure and service layers. These dashboards will help you compare vCloud Director capacities to
the current level of resource usage and estimate how to size virtual datacenter capacities adequately in order to
maintain consumers' workloads.

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Provider vDCs
You can view a list of provider virtual datacenters configured within a vCloud Director cell:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click vCloud Director View.

3. In the inventory pane, select a vCloud Director cell or the Provider VDCs node.

4. Open the Provider VDC tab.

For every provider vDC in the list, the following details are shown:

 Name — name of the provider virtual datacenter

 Processor used, % — amount of provider VDC's CPU resources that is currently used by organizations

 Memory used, % — amount of provider VDC's memory resources that is currently used by
organizations

 Storage used, % — amount of provider VDC's storage resources that is currently used by organizations

 Processor allocation, GHz — amount of provider VDC's CPU resources that is committed to
organization vDCs

 Memory allocation, GB — amount of provider VDC's memory resources that is committed to


organization vDCs

 Storage allocation, GB — amount of provider VDC's storage resources that is committed to


organization vDCs

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 Resource pools — number of resource pools that are backing compute resources of the provider VDC.

You can click column names to sort provider vDCs by a specific parameter. For example, to identify what provider
VDCs are running out of storage resources, you can sort provider VDCs in the list by Storage used, %.

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Datastore Resources
You can view a list of datastores attached to provider virtual datacenters:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click vCloud Director View.

3. In the inventory pane, select a provider VDC node to view datastores attached to this provider VDC.
Select the Provider VDCs node to view datastores attached to all provider VDCs within the vCloud
Director cell.

4. Open the Datastores tab.

For every datastore in the list, the following details are shown:

 Name — name of the datastore (you can click the name to switch to the summary dashboard for the
datastore)

 Type — datastore file system (VMFS or NFS)

 Used Storage, GB — amount of storage resources that is currently consumed on the datastore

 Provisioned Storage, GB — amount of space that is provisioned to virtual machines. If VMs are
created with thing provisioning, some of the provisioned space might not be used

 Requested storage, GB — amount of provisioned storage that is used by vCloud Director-managed


objects. If thin provisioning is enabled on vCloud Director, some of the requested space might not be
used

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 Provider VDC — number of provider VDCs to which the datastore is attached

 vCenter — name of the vCenter Server that manages the datastore

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Host Resources
The Hosts dashboard shows a list of hosts that are backing a provider virtual datacenter. To view the list of
provider VDC hosts:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click vCloud Director View.

3. In the inventory pane, select a provider VDC node.

4. Open the Hosts tab.

For every host in the list, the following details are shown:

 Name — name of the host (you can click the name to switch to the summary dashboard for the host)

 Status — health status of the host (Healthy, Warning or Error)

 Enabled — flag indicating whether the host is enabled or disabled (that is, whether new vApps can start
up on the host)

 Ready — flag indicating whether the host has been prepared for a provider vDC to use host resources

 Available — flag indicating whether the host is available to vCloud Director

 Total VMs — number of VMs currently registered on the host

 vCenter — name of the vCenter Server that manages the host

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Organizations
You can view a list of organizations within the vCloud Director cell:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click vCloud Director View.

3. In the inventory pane, select the Organizations node.

4. Open the Organizations tab.

For every organization in the list, the following details are shown:

 Name — name of the organization

 Status — status of the organization indicating whether the organization is enabled (that is, users can log
in to the organization and the current user sessions can run)

 VDCs — number of virtual datacenters configured for the organization

 Catalogs — number of organization's catalogs, both shared and non-shared

 vApps — number of vApps configured for the organization (including expired vApps)

 Running VMs — number of VMs currently running within this organization.

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Organization vDCs
You can view a list of VDCs configured for a specific organization:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click vCloud Director View.

3. In the inventory pane, select an organization node.

4. Open the Virtual Datacenters tab.

For every virtual datacenter in the list, the following details are shown:

 Name — name of the organization vDC

 CPU, % — amount of CPU resources that the organization is currently using (as a percentage of
resources allocated to the organization with this virtual datacenter)

 Memory, % — amount of memory resources that the organization is currently using (as a percentage
of resources allocated to the organization with this virtual datacenter)

 Storage, % — amount of storage resources that the organization is currently using (as a percentage of
resources allocated to the organization with this virtual datacenter)

 Allocation model — allocation model for the virtual datacenter (Allocation Pool, Reservation Pool, Pay-
As-You-Go)

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NOTE:

For organization virtual datacenters with the Pay-As-You-Go allocation model, the amount of used resources is
shown as 'Unlimited'.

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vApps
You can view a list of virtual applications created within a specific organization vDC:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click vCloud Director View.

3. In the inventory pane, select an organization vDC node.

4. Open the vApps tab.

For every vApp in the list, the following details are shown:

 Name — name of the vApp

 State — health state of the vApp

 Processor, GHz — amount of CPU resources that the vApp and all VMs within it are currently
consuming

 Memory, GB — amount of memory resources that the vApp and all VMs within it are currently
consuming

 Storage, GB — amount of storage resources that the vApp and all VMs within it are currently
consuming

 Lease Expiration Period — amount of time left before the vApp will run before its runtime lease
expires (for running vApps) or amount of time left before the vApp will be stored before its storage lease
expires

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Tracking Blocking Tasks
You can track pending blocking task requests for a specific organization or all organizations at once:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click vCloud Director View.

3. In the inventory pane, select an organization node to view blocking tasks pending for to this
organization. Select the Organizations node to view blocking tasks pending for all organizations within
this vCloud Director cell.

4. Open the Blocking Tasks tab.

For every blocking task in the list, the following details are shown:

 Name — name of the organization

 Status — current status of the blocking task

 User — name of the user who initiated the task

 Started At — date and time when the task was initiated

 Timeout — default timeout set for blocking tasks

 Timeout Action — the action that will be triggered upon the task after the timeout expires

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Troubleshooting Virtual Machine
Performance
Veeam ONE Monitor includes a set of dashboards that give you enhanced control over VMs provisioned in the
vCloud Director environment and facilitate the troubleshooting process:

 Top VMs dashboard displays the top resource consumers for CPU, memory, datastore, network usage,
snapshot size and snapshot age.
To view VMs that consume the greatest number of compute, network and storage resources, select the
necessary VM container in the inventory pane and go to the Top VMs tab. For details, see VMware
vSphere Top and Lowest Load.

 Tasks & Events dashboard shows VMware vSphere tasks and events targeted at a specific VM.
To view the list of tasks and events for a VM, select it in the inventory pane and go to the Tasks &
Events tab. For details, see VMware vSphere Tasks & Events.

 Processes dashboard provides control over processes and services that are currently running inside the
guest OS of a VM. You can view, end or restart processes on Windows- based machines. You can view or
end daemons on Linux-based machines.
To view the list of processes, select the necessary VM in the inventory pane and go to the Processes
tab. For details, see VMware vSphere In-Guest Processes.

 Console dashboard lists in-guest processes and helps you diagnose problems related to a specific
service, module or application.
To access a VM console, select the necessary virtual machine in the inventory pane and go to the
Console tab. For details, see VMware vSphere VM Console.

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Hyper-V Monitoring
Veeam ONE offers a variety of tools for monitoring the Microsoft Hyper-V environment from any perspective and
with any level of detail.

In Veeam ONE Monitor, you can:

1. Monitor health state of the virtual environment.

 Start with the Summary dashboards to check the overall health state of the virtual
environment and reveal hotspots. You can quickly review the state of virtual infrastructure
components, see the latest alarms, detect the most problematic objects and drill down to the
problem source for further investigation.

 Use the VMs dashboard to view the list of VMs in a virtual infrastructure container and check
additional details for every VM — such as VM's current state, parent host, IP address, DNS
name and the amount of resources the VM is currently consuming.

 Use the Top Load and Lowest Load dashboards to detect the the most and less loaded
components in the virtual environment. You can detect what virtual infrastructure objects are
consuming the most and the least amount of CPU, memory, disk, network, and swap resources,
or select additional counters to detect resource consumers in other areas.

2. View triggered alarms.


Switch to the Alarms dashboard to see details on breached thresholds, events and problems that
occurred in the virtual environment. Use the Actions pane on the alarms dashboard to detect root
causes — drill down to performance charts, open VM console or view the list of in-guest processes.

3. Work with performance charts and track events.


Drill down to performance charts to diagnose performance problems. You can change predefined views,
quickly switch between charts and view events occurring in your environment to get all-round statistics.

4. Investigate problems from within the guest OS.


Open VM console or view the list of in-guest processes to diagnose problems related to a specific service,
module or application.

Prerequisites
Before you start monitoring your virtual environment, make sure you have configured connections to virtual
servers from which Veeam ONE will collect data. For details on configuring server connections, see Veeam ONE
Deployment Guide.

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Microsoft Hyper-V Summary Dashboards
Microsoft Hyper-V infrastructure summary dashboards serve as the starting point for monitoring and
troubleshooting. Summary dashboards reflect the health state for the selected infrastructure object or
infrastructure segment.

The following types of summary dashboards are available for virtual infrastructure objects:

 Infrastructure Summary

 Host Summary

 Virtual Machine Summary

 Local Storage Summary

 SMB Share Summary

 Cluster Shared Volume Summary

To access a summary dashboard for a virtual infrastructure object or virtual infrastructure segment:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object or segment.

4. Open the Summary tab.

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Microsoft Hyper-V Infrastructure Summary
The Hyper-V infrastructure summary dashboard provides the health state overview for the selected virtual
environment segment.

The dashboard is available for the following infrastructure levels:

 Virtual infrastructure (root node)

 Virtual infrastructure container (such as SCVMM, cluster or storage container)

Host State, Datastores State, Virtual Machines State


The charts reflect the state of virtual infrastructure objects. Every chart segment represents the number of
objects in a certain state — objects with errors (red), objects with warnings (yellow) and healthy objects (green).
Click a chart segment or a legend label to drill down to the list of alarms with the corresponding status for the
selected type of virtual infrastructure objects.

Latest Alarms
The list displays the latest 15 alarms that were triggered for objects in the selected virtual environment segment.
Click a link in the Source column to drill-down to the list of alarms triggered for a specific virtual infrastructure
object.

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Alarms by Object
The list displays 15 objects with the highest number of alarms. The value in the Alarms column shows the
number of errors and warnings for an object. For example, 3/1 means that there are 3 error alarms and 1
warning alarm for the object. Click a link in the Source column to drill-down to the list of alarms triggered for a
specific virtual infrastructure object.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Host Summary
The host summary dashboard provides the health state and performance overview for the selected Microsoft
Hyper-V host and its child objects.

Datastores State, Virtual Machines State


The charts reflect the state of volumes connected to the host and the state of VMs running on the host. Every
chart segment represents the number of objects in a certain state — objects with errors (red), objects with
warnings (yellow) and healthy objects (green). Click a chart segment or a legend label to drill-down to the list of
alarms with the corresponding status for host child objects.

Resource Usage
The section displays capacity and usage summary for host CPU and memory. It also shows an overview for
volumes connected to the host — state of the volume, its capacity and the amount of free space on the volume.

Latest Alarms
The list displays the latest 15 alarms triggered for the host and its child objects. Click a link in the Source
column to drill-down to the list of alarms for the host and its child objects.

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Alarms by Object
The list displays 15 objects with the greatest number of alarms (including the host and its child objects). The
value in the Alarms column shows the number of errors and warnings for an object. For example, 3/1 means
that there are 3 error alarms and 1 warning alarm for the object. Click a link in the Source column to drill-down
to the list of alarms triggered for the host and its child objects.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Virtual Machine Summary
The virtual machine summary dashboard provides the health state and performance overview for the selected
VM. In addition, this dashboard shows the state of objects that can affect the VM performance — the parent host
and the volumes where VM files are located.

Selected Object
The section at the top of the dashboard shows the VM health state (number of warnings and errors) and the
date when the latest backup or replica restore point was created for the VM with Veeam Backup & Replication.

CPU Usage, Memory Usage


The charts display the amount of CPU and memory resources that the VM is currently consuming.

NOTE:
 On Hyper-V hosts prior to version 2016, memory usage is shown as 100% for VMs with Static
Memory.
 For Microsoft SQL Server or Exchange VMs running on Hyper-V 2016 hosts, memory usage can be
shown to exceed 100%.

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Guest Disk Usage
The chart displays the amount of available and used guest disk space with a breakdown by disks. By default, 5
guest disks with the greatest amount of used space are displayed. Use the Disks to show list to change the
number of disks to display on the chart. Click the View all disks link to view details for all guest disks. In the
Guests disks window, you can suppress Guest disk space alarms for specific disks. To suppress alarms for a
disk, select the Suppress alarm check boxes next to the disk name.

Parent Object Health Status


The section displays the current state of the host where the VM resides and the state of volumes that host VMs
files. Information in this section may help you to estimate the impact of parent objects on the VM performance.
Click the host or volume name link to drill-down to the list of alarms for the host or volume.

Latest Alarms
The list displays the latest 15 alarms for the VM.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Local Storage Summary
The local storage summary dashboard provides the health state and performance overview for the selected host
local storage. In addition, it shows the state of objects that can affect the storage performance — the parent
host and VMs on the local storage.

Hosts State, Virtual Machines State


The charts reflect the health state of the host and VMs that work with the local storage. Every chart segment
represents the number of objects in a certain state — objects with errors (red), objects with warnings (yellow)
and healthy objects (green). Click a chart segment or a legend label to drill-down to the list of alarms with the
corresponding status for hosts or VMs.

Disk Space Usage


The chart reflects the amount of available and used and disk space on the local storage.

Latest Alarms
The list displays the latest 15 for the local storage and objects that work with the local storage. Click a link in the
Source column to drill-down to the list of alarms for the selected object.

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Latest Disk Latency
The section displays the current read and write latency values as well as the average latency values for the past
hour.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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SMB Share Summary
The SMB shares summary dashboard provides the health state and performance overview for the selected SMB
share. In addition, it shows the state of objects that can affect SMB share performance — hosts that work with
SMB shares and VMs residing on the shares.

Hosts State, Virtual Machines State


The charts reflect the health state of the hosts that work with the SMB share and VMs located on the share.
Every chart segment represents the number of objects in a certain state — objects with errors (red), objects with
warnings (yellow) and healthy objects (green). Click a chart segment or a legend label to drill-down to the list of
alarms with the corresponding status for hosts or VMs.

Disk Space Usage


The chart reflects the amount of available and used disk space on the SMB share.

Latest Alarms
The list displays the latest 15 alarms for the SMB share and alarms for hosts that work with the file share and for
VMs located on the share. Click a link in the Source column to drill-down to the list of alarms for the selected
object.

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Latest Disk Speed
The section displays the current read and write rate as well as the average read and write rate values for the
past hour.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Cluster Shared Volume Summary
The CSV summary dashboard provides the health state and performance overview for the selected Cluster
Shared Volume. In addition, it shows the state of objects that can affect the volume performance — hosts that
work with the CSV and VMs residing on the CSV.

Hosts State, Virtual Machines State


The charts reflect the health state of hosts that work with the volume and the state of VMs stored on the volume.
Every colored segment represents the number of objects in a certain state — objects with errors (red), objects
with warnings (yellow) and healthy objects (green). Click a chart segment or a legend label to drill-down to the
list of alarms with the corresponding status for hosts or VMs.

Disk Space Usage


The chart reflects the amount of available and used disk space on the Cluster Shared Volumes.

Latest Alarms
The list displays the latest 15 alarms for the Cluster Shared Volumes and objects that work with the volumes.
Click a link in the Source column to drill-down to the list of alarms for the selected object.

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Latest Disk Speed
The section displays the current direct and redirected I/O values as well as the average values for the past hour.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Microsoft Hyper-V Alarms
Veeam ONE includes a set of alarms for monitoring Microsoft Hyper-V virtual environment. These alarms warn
you about events or changes that can adversely affect performance of operations and services in the virtual
environment.

To view the list of triggered Microsoft Hyper-V alarms:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary virtual infrastructure node.

4. Open the Alarms tab.

On the Alarms dashboard, you can view triggered alarms, track alarm history, resolve and acknowledge alarms
and perform other actions. For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Microsoft Hyper-V Performance Charts
Performance charts show how key performance counters have been changing over time to help you diagnose
performance issues and perform root cause analysis.

Performance charts include the following elements:

 Axes
Performance charts display data for a particular time period (the horizontal axis) using two scales of
measurement units (vertical axes). The measurement units may vary depending on selected performance
counters. However, the number of units is always limited to two.

 Graphs
Performance charts include one or more graphs. Every graph on a performance chart visualizes a specific
counter for an infrastructure object or a container of infrastructure objects.

 Legend
The chart legend shows details about objects and counters displayed in the chart. The details include key
color, object name, list of counters and units of measurement, the latest, minimum, average, and
maximum counter values.

 Chart views
Performance charts come with a number of predefined chart views. Every view logically groups related
counters to display the most valuable data and help you speed up troubleshooting and root cause
analysis of performance problems.

Performance charts can be easily customized. To learn about customization options, see Customizing Microsoft
Hyper-V Performance Charts.

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Accessing Performance Charts
To access a performance chart for an infrastructure object or infrastructure segment:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object or segment.

4. Open the necessary performance chart tab.

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Overall Chart
The Overall chart shows aggregated performance data for the selected virtual infrastructure object or segment:
total run time, memory usage, network, disk/host read and write speed. Performance data in the chart is shown
for the previous 15 minutes.

In the Top line field, you can set a threshold value. The top line is displayed as the red dotted line on the chart
to help you monitor whether resource usage exceeds the healthy value range. If you do not need to display the
top line, enter '0' (zero) in the Top line field or disable top lines in Veeam ONE Monitor chart settings. With the
top line disabled, the Y-axis will scale automatically, to match the range of the displayed data.

To drill down to performance chart details, click the counter link above a performance widget. A corresponding
performance chart for the selected virtual infrastructure object will be opened.

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CPU Performance Chart
The CPU chart displays historical statistics on CPU utilization for the selected virtual infrastructure object.

Host
The following table provides information on predefined views and counters that apply to hosts.

Chart View Counter Measurement Unit Description

CPU Usage Total Run Time Percent Percentage of physical


processor time being used to
run both VMs and the
hypervisor itself.

Total Run Time MHz MHz Amount of physical processor


time being used to run both
VMs and the hypervisor itself
(in MHz).

CPU Usage by Host/VMs Guest Run Time Percent Percentage of physical


processor time being used to
run VMs.

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Chart View Counter Measurement Unit Description

Hypervisor Run Time Percent Percentage of physical


processor time being used to
run the hypervisor.

vCPU Total Run Time Percent Average time vCPUs being


used by all VMs on the host.

CPU Idle Time Idle Time Percent Percentage of physical


processor time spent in an idle
state.

CPU Interrupts Total Interrupts/sec Number Number of interrupts to which


the processor was asked to
respond. Interrupts are
generated from hardware
components like hard disk
controller adapters and
network interface cards. A
sustained value over 1000 is
usually an indication of a
problem.

CPU Bottlenecks Host CPU Wait Time Seconds Average time VMs on the host
spent waiting for their virtual
processors to be dispatched
onto a logical processor.

Virtual Machine
The following table provides information on predefined views and counters that apply to virtual machines.

Chart View Counter Measurement Unit Description

CPU Usage Guest Run Time Percent Percentage of physical


processor time being
consumed by a VM.

Guest vCPU Run Time MHz MHz Amount of virtual CPU


being used by the VM.

CPU Usage by Host Hypervisor Run Time Percent Percentage of physical


processor time consumed
by Hyper-V host for a VM.

Total Run Time Percent Percentage of physical


processor time being
consumed by the Hyper-V
host to run the VM and by
the VM itself.

vCPU Total Run Time MHz MHz Amount of vCPU being


used by all VMs on the
host.

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Chart View Counter Measurement Unit Description

CPU Bottlenecks CPU Wait Time Seconds Average time spent


waiting for a virtual
processor to be dispatched
onto a logical processor.

For objects that are parent to hosts and VMs, Veeam ONE Monitor displays rollup values.
Charts for folders and clusters display rollup values for all hosts in the container. Charts for resources display rollup values for
all VMs registered as shared resources.

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Memory Performance Chart
The Memory chart displays historical statistics on memory utilization for the selected virtual infrastructure
object.

Host
The following table provides information on predefined views and counters that apply to hosts.

Chart View Counter Measurement Unit Description

Memory Usage Hyper-V Services Memory B Current amount of memory


Consumed consumed by Hyper-V services.

Hyper-V Services Memory Percent Current amount of memory


Usage used by Hyper-V services
(measured in percent).

Memory Consumed B Amount of physical memory


used on the host.

Memory Usage Percent Amount of physical memory


used on the host (measured in
percent).

Memory Pressure Average Pressure Percent Memory availability on the host.

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Chart View Counter Measurement Unit Description

Committed Memory Committed Bytes B Demand for virtual memory.


The conter shows how many
bytes have been allocated by
processes and to which the OS
has committed a RAM page
frame or a page slot in the
pagefile (or both). As
Committed Bytes grows above
the available RAM, paging
increases and the amount of
the pagefile in use also
increases. At some point,
paging activity starts to
significantly affect perceived
performance.

Memory Swap Faults Page Faults/sec Number Page faults that occur when any
process attempts to read from a
virtual memory location that is
marked as “not present.” Zero
is the optimum measurement.
The counter displays both hard
page and soft page faults. Hard
page faults occur when a file
has to be retrieved from a hard
disk rather than virtual
memory. Soft page faults occur
when a resolved page fault,
found elsewhere in physical
memory, interrupts the
processor but have much less
effect on performance.

Memory Swap Rate Page Reads/sec Number Memory shortage; the counter
shows how often the system is
reading from disk because of
hard page faults. The counter
shows the number of read
operations, without regard to
the number of pages retrieved
in each operation. The counter
is a primary indicator of the
kinds of faults that cause
system-wide delays.

Page Writes/sec Number Number of times the disk was


written to in an effort to clear
unused items out of memory.
Pages are written to disk only if
they are changed while in
physical memory, so they are
likely to hold data, not code.
The counter shows write
operations, without regard to
the number of pages written in
each operation.

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Chart View Counter Measurement Unit Description

Pages Input/sec Number Rate at which memory pages


are read from disk to resolve
hard page faults.

Pages Output/sec Number Rate at which memory pages


are written to disk.

Pages/sec Number Combination of Pages Input/sec


and Pages Output/sec counters
and is a general indicator of
how often the system is using
the hard drive to store or
retrieve memory associated
data.

Virtual Machine
The following table provides information on predefined views and counters that apply to virtual machines.

Chart View Counter Measurement Unit Description

Memory Usage Guest Visible Physical B Amount of memory that is visible


Memory to a guest OS running inside a
VM.

Physical Memory B Current amount of memory in the


VM.

Memory Pressure Demand B Amount of memory the VM needs


at the moment to meet the
requirements of the active
processes running in the VM. The
amount represents the total
committed memory based on
data obtained from performance
counters.

Current Pressure Percent Current pressure in the VM. To


calculate the counter, Microsoft
Hyper-V looks at the total
committed memory of the VM
and then calculates pressure as
the ratio of how much memory
the VM wants to how much it
has.

For objects that are parent to hosts and VMs, Veeam ONE Monitor displays rollup values.
Charts for folders and clusters display rollup values for all hosts in the container. Charts for resources display rollup values for
all VMs registered as shared resources.

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Network Performance Chart
The Network chart displays historical statistics on network usage for the selected virtual infrastructure object.

Host
The following table provides information on predefined views and counters that apply to hosts.

Chart View Counter Measurement Unit Description

Network Transfer Rate Network Bytes B/s Rate at which bytes are received over
(Bytes) Received/sec each network adapter, including
framing characters.

Network Bytes Sent/sec B/s Rate at which bytes are sent over each
network adapter, including framing
characters.

Network Bytes Total/sec B/s Rate at which bytes are sent and
received on the network interface.

Network Output Queue Network Output Queue Number Length of the output queue (in
Length Length packets). If the Output Queue Length
is longer than two, there are delays
and the bottleneck should be found
and eliminated, if possible.

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Chart View Counter Measurement Unit Description

Network Connections Network Offloaded Number Number of TCP connections (over both
Connections IPv4 and IPv6) that are currently
handled by the TCP chimney offload
capable network adapter.

Network Errors Network Outbound Errors Number Number of outbound packets that could
not be transmitted because of errors.

Network Received Errors Number Number of inbound packets that


contained errors preventing them from
being deliverable to a higher-layer
protocol.

Network Transfer Rate Network Packets Number Rate at which packets are received on
(Packets) Received/sec the network interface.

Network Packets Sent/sec Number Rate at which packets are sent on the
network interface.

Network Packets/sec Number Rate at which packets are sent and


received on the network interface.

Virtual Machine
The following table provides information on predefined views and counters that apply to virtual machines.

Chart View Counter Measurement Unit Description

Virtual Network Usage Virtual Network Bytes B/s Total number of bytes received from
(Bytes) Received/sec the network.

Virtual Network Bytes B/s Total number of bytes sent to the


Sent/sec network.

Virtual Network Bytes/sec B/s Total number of bytes sent and


received to the network.

Virtual Network Usage Virtual Network Packets Number Total number of packets received per
(Packets) Received/sec second by the network adapter.

Virtual Network Packets Number Total number of packets sent per


Sent/sec second by the network adapter.

Legacy Network Bytes Legacy Network Bytes B Number of bytes that are dropped on
Dropped Dropped the network adapter.

Legacy Network Usage Legacy Network Bytes B/s Total number of bytes received by the
Received/sec network adapter.

Legacy Network Bytes B/s Total number of bytes sent by the


Sent/sec network adapter.

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For objects that are parent to hosts and VMs, Veeam ONE Monitor displays rollup values.
Charts for folders and clusters display rollup values for all hosts in the container. Charts for resources display rollup values for
all VMs registered as shared resources.

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Virtual Switch Performance Chart
The Virtual Switch chart displays historical statistics on virtual switch usage for Microsoft Hyper-V hosts.

The following table provides information on predefined views and counters.

Chart View Counter Measurement Unit Description

Virtual Switch Virtual Switch Bytes B/s Total number of bytes received per
Transfer Rate (Bytes) Received/sec second by the virtual switch.

Virtual Switch Bytes B/s Total number of bytes sent per second
Sent/sec by the virtual switch.

Virtual Switch Bytes/sec B/s Total number of bytes received and sent
per second by the virtual switch.

Virtual Switch Virtual Switch Packets Number Total number of packets received per
Transfer Rate Received/sec second by the virtual switch.
(Packets)
Virtual Switch Packets Number Total number of packets sent per second
Sent/sec by the virtual switch.

Virtual Switch Number Total number of packets received and


Packets/sec sent per second by the virtual switch.

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Cluster/Host Disk Performance Chart
The Disk chart is available for Microsoft Hyper-V clusters and hosts; it displays historical statistics on disk usage
for the selected cluster or host.

The following table provides information on predefined views and counters.

Chart View Counter Measurement Unit Description

Disk Usage Disk/Host: Disk Read B/s Rate at which bytes are transferred
Bytes/sec from the disk during read
operations.

Disk/Host: Disk Write B/s Rate at which bytes are transferred


Bytes/sec from the disk during write
operations.

Disk/Host: Disk Usage B/s Rate at which bytes are transferred


Bytes/sec to and from the disk during
read/write operations.

Disk Queue Length Disk/Host: Avg Disk Queue Number Average number of read and write
Length requests that were queued for the
selected disk during the sample
interval.

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Chart View Counter Measurement Unit Description

Disk Latency Disk/Host: Avg Disk Seconds Average time a read from the disk
sec/Read takes.

Disk/Host: Avg Disk Seconds Average time a write to the disk


sec/Write takes.

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VM Disk Performance Chart
The Disk chart for virtual machines displays historical statistics for partitions of all disks on the selected VM.

The following table provides information on predefined views and counters.

Chart View Counter Measurement Unit Description

Virtual Storage Issues Errors/min Number Number of virtual storage errors


per minute.

Flushes/min Number Number of virtual storage flush


operations per minute.

Virtual Storage Usage Virtual Storage Read B/s Total number of bytes that
Bytes/sec have been read per second on
the virtual device.

Virtual Storage Write B/s Total number of bytes that


Bytes/sec have been written per second
on the virtual device.

Virtual Storage Usage B/s Rate at which bytes have been


Bytes/sec read and written per second on
the virtual device.

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Chart View Counter Measurement Unit Description

Virtual Storage IOPS IOPS Number Average number of read and


write operations per second
during collection interval.

Reads/sec Number Total number of read


operations that have occurred
on the virtual device.

Writes/sec Number The total number of write


operations that have occurred
on the virtual device.

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Disk Space Chart
The Disk Space chart it displays historical statistics on disk space resources and usage for the selected disk.

The following table provides information on predefined views and counters.

Chart View Counter Measurement Unit Description

Space Usage Disk Free Space B Amount of free space on the disk.

Disk Provisioned Space B Amount of disk space provisioned to


VMs.

Disk Used Space B Amount of used space on disk.

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Local Volume Performance Chart
The Disk chart displays historical statistics on disk usage for the selected local volume.

The following table provides information on predefined views and counters.

Chart View Counter Measurement Unit Description

Datastore Usage Disk/Physical Disk: Disk B/s Rate at which bytes are transferred
(Bytes) Read Bytes/sec from the disk during read operations.

Disk/Physical Disk: Disk B/s Rate at which bytes are transferred


Write Bytes/sec from the disk during write operations.

Disk/Physical Disk: Disk B/s Rate at which bytes are transferred


Bytes/sec and is the primary measure of disk
throughput. To analyze transfer data
based on reads and writes, use Disk
Read Bytes/sec and Disk Write
bytes/sec, respectively.

Datastore Queue Disk/Physical Disk: Avg. Number Average number of both read and write
Length Disk Queue Length requests that were queued for the
selected disk during the sample
interval.

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Chart View Counter Measurement Unit Description

Datastore IOPS Disk/Physical Disk: Disk Number Number of reads and writes completed
Transfers/sec per second, regardless of how much
data they involve. Measures disk
utilization. If the value exceeds 50 (per
physical disk in the case of a striped
volume), then a bottleneck might be
developing. To analyze transfer data
based on reads and writes, use Disc
Read/sec and Disk Write/sec,
respectively.

Datastore Latency Disk/Physical Disk: Avg Seconds Average time a read from the disk
Disk sec/Read takes.

Disk/Physical Disk: Avg Seconds Average time a write to the disk takes.
Disk sec/Write

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Cluster Shared Volume Performance Chart
(Windows Server 2008)
The Disk chart displays historical statistics on disk usage for the selected Cluster Shared Volume on Windows
Server 2008.

The following table provides information on predefined views and counters.

Chart View Counter Measurement Unit Description

Datastore Usage Disk/CSV2008: IO Read Bps Rate at which bytes are transferred from the
Bytes/sec disk during read operations.

Disk/CSV2008: IO Write Bps Rate at which bytes are transferred to the


Bytes/sec disk during write operations.

Disk/CSV2008: IO Bps Sum of read and write rates to the datastore.


Bytes/sec

Disk/CSV2008: IO Bps Rate at which bytes are transferred from the


Redirected Read disk during read operations in the "redirected
Bytes/sec access" mode.

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Chart View Counter Measurement Unit Description

Disk/CSV2008: IO Bps Rate at which bytes are transferred to the


Redirected Write disk during write operations in the "redirected
Bytes/sec access" mode.

Disk/CSV2008: IO Bps Rate at which bytes are transferred in the


Redirected Bytes/sec "redirected access" mode.

Datastore IOPS Disk/CSV2008: Number Number of new reads that were redirected to
Redirected Read IOPS the volume through the network since the
last time of data collection.

Disk/CSV2008: Number Number of new writes that were redirected to


Redirected Write IOPS the volume through the network since the
last time of data collection.

Disk/CSV2008: Number Number of new reads and writes that were


Redirected IOPS redirected to the volume through the network
since the last time of data collection.

Disk/CSV2008: CSV Number Number of new reads that were performed


Read IOPS directly from the volume since the last time
of data collection.

Disk/CSV2008: CSV Number Number of new writes that were performed


Write IOPS directly to the volume since the last time of
data collection.

Disk/CSV2008: CSV Number Average number of reads and writes per


IOPS second during the collection interval.

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Cluster Shared Volume Performance Chart
(Windows Server 2012/2012 R2/2016)
The Disk chart displays historical statistics on disk usage for the selected Cluster Shared Volume on Windows
Server 2012, 2012 R2 and 2016.

The following table provides information on predefined views and counters.

Chart View Counter Measurement Unit Description

Usage Disk/CSV2012:Read B/s The rate at which bytes were read


Bytes/sec from the volume in the direct and
redirected access modes.

Disk/CSV2012: Write B/s The rate at which bytes were written


Bytes/sec to the volume in the direct and
redirected access modes.

Disk/CSV2012: Total B/s The rate at which bytes were read


Bytes/sec from and written to the volume in the
direct and redirected access modes.

IOPS Disk/CSV2012: Reads/sec Number The rate at which reads were


performed directly on the volume.

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Chart View Counter Measurement Unit Description

Disk/CSV2012: Writes/sec Number The rate at which writes were


performed directly on the volume.

Disk/CSV2012: IOPS Number The rate at which reads and writes


were performed directly on the
volume.

Latency Disk/CSV2012: Read Seconds The average latency between the time
Latency a read request arrived to the file
system and the time when it was
completed.

Disk/CSV2012: Write Seconds The average latency between the time


Latency a write request arrived to the file
system and the time when it was
completed.

Disk/CSV2012: Latency Seconds The average latency for completing


read and write requests on the
volume.

Datastore Queue Disk/CSV2012: Read Number The number of reads outstanding on


Length Queue Length this volume.

Disk/CSV2012: Write Number The number of writes outstanding on


Queue Length this volume.

Disk/CSV2012: Queue Number The total number of read and write


Length requests that were queued for the
selected volume during the sample
interval.

Direct/Redirected Disk/CSV2012: Redirected B/s The average number of bytes that


Usage Bytes/sec were transferred to or from the disk
during write or read operations via
network stack.

Disk/CSV2012: Direct B/s The average number of bytes


Bytes/sec transferred to or from the disk during
write or read operations.

Direct/Redirected Disk/CSV2012: Direct Seconds The average latency for completing


Latency Latency read and write requests on the
volume in the direct access mode.

Disk/CSV2012: Redirected Seconds The average latency for completing


Latency read and write requests on the
volume in the redirected access mode.

Direct/Redirected Disk/CSV2012: Direct Number The rate at which reads and writes
IOPS IOPS were performed directly on the disk.

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Chart View Counter Measurement Unit Description

Disk/CSV2012: Redirected Number The rate at which reads and writes


IOPS were redirected to the volume through
the network.

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SMB Share Performance Chart
The Disk chart displays historical statistics on disk usage for the selected SMB file share.

The following table provides information on predefined views and counters.

Chart View Counter Measurement Unit Description

Virtual Storage Issues Errors/min Number Number of virtual storage errors


per minute.

Flushes/min Number Number of virtual storage flush


operations per minute.

Virtual Storage Usage Virtual Storage Read B/s Total number of bytes that have
Bytes/sec been read per second on the
virtual device.

Virtual Storage Write B/s Total number of bytes that have


Bytes/sec been written per second on the
virtual device.

Virtual Storage Usage B/s Rate at which bytes have been


Bytes/sec read and written per second on
the virtual device.

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Chart View Counter Measurement Unit Description

Virtual Storage IOPS Reads/sec Number Total number of read operations


that have occurred on the virtual
device.

Writes/sec Number The total number of write


operations that have occurred on
the virtual device.

IOPS Number Average number of read and write


operations per second during
collection interval.

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HA SMB Performance Chart
The HA Disk chart displays historical statistics on disk usage for the selected Highly Available SMB share (HA
SMB shares can only be created on Cluster Shared Volumes).

The following table provides information on predefined views and counters.

Chart View Counter Measurement Unit Description

Usage Disk/CSV2012: Read B/s The rate at which bytes were read from
Bytes/sec the volume in the direct and redirected
access modes.

Disk/CSV2012: Write B/s The rate at which bytes were written to


Bytes/sec the volume in the direct and redirected
access modes.

Disk/CSV2012: Total B/s The rate at which bytes were read from
Bytes/sec and written to the volume in the direct
and redirected access modes.

IOPS Disk/CSV2012: Read/sec Number The rate at which reads were performed
directly on the volume.

Disk/CSV2012: Number The rate at which writes were performed


Writes/sec directly on the volume.

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Chart View Counter Measurement Unit Description

Disk/CSV2012: IOPS Number The rate at which reads and writes were
performed directly on the volume.

Latency Disk/CSV2012: Read Seconds The average latency between the time a
Latency read request arrived to the file system
and the time when it was completed.

Disk/CSV2012: Write Seconds The average latency between the time a


Latency write request arrived to the file system
and the time when it was completed.

Disk/CSV2012: Latency Seconds The average latency for completing read


and write requests on the volume.

Datastore Queue Disk/CSV2012: Read Number The number of reads outstanding on this
Length Queue Length volume.

Disk/CSV2012: Write Number The number of writes outstanding on this


Queue Length volume.

Disk/CSV2012: Queue Number The total number of read and write


Length requests that were queued for the
selected volume during the sample
interval.

Direct/Redirected Disk/CSV2012: B/s The average number of bytes that were


Usage Redirected Bytes/sec transferred to or from the disk during
write or read operations via network
stack.

Disk/CSV2012: Direct B/s The average number of bytes transferred


Bytes/sec to or from the disk during write or read
operations.

Direct/Redirected Disk/CSV2012: Direct Seconds The average latency for completing read
Latency Latency and write requests on the volume in the
direct access mode.

Disk/CSV2012: Seconds The average latency for completing read


Redirected Latency and write requests on the volume in the
redirected access mode.

Direct/Redirected Disk/CSV2012: Direct Number The rate at which reads and writes were
IOPS IOPS performed directly on the disk.

Disk/CSV2012: Number The rate at which reads and writes were


Redirected IOPS redirected to the volume through the
network.

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Volume Cache Performance Chart
The Volume Cache chart displays historical statistics on read requests from the cache for the selected Cluster
Shared Volume with enabled CSV Cache.

The following table includes information on predefined views and counters.

Chart View Counter Measurement Unit Description

Bytes Read Rate Cache IO Read Bytes/sec Bps Rate at which bytes are transferred
from the volume cache during read
operations.

Total Read Cache Reads/sec Number Number of read operations performed


from the volume cache per second.

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Customizing Microsoft Hyper-V
Performance Charts
You can customize performance charts to select specific objects, time intervals or performance counters to
display on the charts.

Selecting Objects to Chart


By default, all performance charts display data for an infrastructure object selected in the inventory pane. You
can also choose to display performance data on charts for:

 Child components or objects of the selected virtual infrastructure object (for example, all hosts in the
cluster)

 Child VMs for the selected virtual infrastructure object or segment

To display performance data for direct children of the selected virtual infrastructure object:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object.

4. Open the necessary performance chart tab.

5. From the Chart options list, select Custom view.

6. In the Customize Chart Options window, choose Show performance data for these child
objects.

7. Select check boxes next to child objects that should be included in the chart scope.

8. Click OK.

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To display performance data for a set of VMs in the selected virtual infrastructure segment:

1. Open Veeam ONE Monitor.

2. In the inventory pane, select the necessary infrastructure object.

3. Open the necessary performance chart tab.

4. From the Chart options list, select Custom view.

5. In the Customize Chart Options window, choose Show performance data for these VMs.
You can select both direct and indirect children (children of children) of the selected virtual infrastructure
object.

6. Select check boxes next to VMs that should be included in the chart scope.

7. Click OK.

NOTE:

The legend pane displays objects for which data is available for the selected time interval.

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Selecting Chart Views and Performance Counters
Performance charts come with a set of predefined chart views that logically group related performance counters.
You can switch between chart views using the Chart view list at the top of the chart legend.

Instead of using predefined views, you can choose a custom set of performance counters to show on the chart:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object.

4. Open the necessary performance chart.

5. In the Chart views list, select the Custom view option to open the Select Devices and Counters
window.

6. From the Devices list, select the necessary device(s).


Select Total to display all available devices on the chart.

NOTE:

The list of devices is not available for some performance charts. For example, for the CPU or Memory
performance chart, you can only choose counters to display.

7. From the Counters list, select counter(s) to display on the chart.


When you select a counter, its description appears in the Counter description section of the window.

8. Click OK.

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Selecting Time Interval
You can choose the time interval for which performance data on the chart will be displayed. Available options
are:

 Real-time information (past hour)

 Past day

 Past week

 Past month

 Past year

 Custom time range (you can choose any time interval within the specified number of hours, days, or
weeks, or specify any from/to period)

To specify a time interval for which performance data should be displayed:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object.

4. Open the necessary performance chart.

5. From the Period list, select Past hour, Past day, Past week, Past month or Past year.
To define a custom time range, select Custom. In the Select Custom Time Interval window, define
the necessary interval and click OK.

When you change the time interval, the time scale (X-axis) of the performance chart and the chart will change
respectively.

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Microsoft Hyper-V Tasks & Events
You can view information about events that occur in your virtual environment within the selected time interval.
Veeam ONE Monitor loads information about events through the Event Viewer.

To view the list of events:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object.

4. Open the Tasks & Events tab.

5. The Tasks & Events list can display up to 1000 tasks and events at a time. To find the necessary task
or event, you can use the following controls:

 To display tasks or events for a specific period, select the necessary time interval from the
Events from list.

 To show or hide tasks or events, use filter buttons at the top of the list — Show all events,
Show errors, Show warnings, Show info messages, Show user events, Show tasks.

 To find the necessary tasks or events by description, use the Search field at the top of the list.

6. To view a detailed description of an event, click it in the list.


The event description will be shown in the Event Details pane at the bottom.
When you choose a virtual infrastructure container in the inventory pane, you can view events for the
selected object and events for its child objects. To hide events related to child objects, clear the Include
events from child objects check box at the bottom of the Event Details section.

7. To export displayed events to a CSV file, click the Export button at the top of the list and specify the
location where the file will be saved.

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For every event in the list, the following details are available:

 Event type (User, Info, Warning or Error)

 Short event description

 Time of occurrence

 Event target

 Object that caused or initiated the event

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Microsoft Hyper-V Virtual Machines
You can view the list of virtual machines within a virtual infrastructure container — on a host, on a volume, in a
folder and so on.

To view the list of VMs:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure container.

4. Open the VMs tab.

5. To find the necessary VM by name, use the Search field at the top of the list.

6. Click column names to sort virtual machines by a specific parameter.


For example, to view what virtual machines are consuming the greatest amount of memory, you can sort
VMs in the list by Memory Usage.

For every virtual machine in the list, the following details are available:

 State — state of the virtual machine (powered on, powered off, saved, paused)

 Name — name of the virtual machine

 Status — current status of the virtual machine in terms of alarms (healthy, warning or error)

 Host — name of the host where the virtual machine resides

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 Provisioned Space — amount of storage space provisioned for the virtual machine

 Used Space — amount of storage space actually used for storing virtual machine files (for VMs with thin
provisioned disks, this value is normally less than Provisioned Space)

 CPU Usage — amount of actively used virtual CPU as a percentage of total available CPU resources

 Memory Usage — amount of actively used memory resources as a percentage of configured VM


memory

 Memory Usage (GB) — amount of actively used memory resources in GB

 IP V4 Address — IP V4 address assigned to the virtual machine

 IP V6 Address — IP V6 address assigned to the virtual machine

 DNS Name — DNS name of the virtual machine

 vCPU — number of virtual CPUs configured for the virtual machine

 Assigned Memory — amount of virtual memory allocated for the virtual machine

 Guest OS — guest operating system installed in the virtual machine

 Integration Services — number and state of Hyper-V Integration Services installed in the guest OS

You can choose what columns should be shown or hidden in the VMs table. To hide one or more columns, right-
click the table header and clear check boxes for corresponding data fields. To make hidden columns visible, right-
click the table header and select check boxes for corresponding data fields.

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Microsoft Hyper-V Top and Lowest Load
The top and lowest load dashboards help you detect VMs or hosts consuming the greatest or the smallest
amount of resources in the selected virtual infrastructure segment.

 Top VMs dashboard displays top VM consumers in terms of CPU, memory, storage, network usage,
snapshot age and size.

 Top Hosts dashboard displays top hosts in terms of CPU, memory, disk and network usage.

 Lowest Load dashboard displays least loaded hosts in terms of CPU, memory, disk and network
resource usage. You can use this dashboard to choose hosts where you can deploy new VMs or to which
you can move existing VMs.

To detect the most or least loaded hosts or VMs:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure container.

4. Open the necessary dashboard — Top VMs, Top Hosts or Lowest Load.

5. Click the Change Options link in the top left corner of the dashboard.

• In the Interval field, set the time interval for which resource utilization statistics must be
analyzed.

• In the VMs to display/Hosts to display field, define the number of objects to display on the
dashboard.

6. Click the Select counters link in the top left right corner of the dashboard.

a. In the Select counters window, choose metrics that must be included in the dashboard. Press
and hold the [SHIFT] or [CTRL] key on the keyboard to select multiple counters.

b. Click OK.

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Microsoft Hyper-V VM Console
You can access the VM console right from the Veeam ONE Monitor interface. From within the VM console, you
easily isolate the root cause of VM performance problems or perform management tasks — for example, restart
an unresponsive VM.

This option requires no additional software installed on the Veeam ONE server and is available for both Window-
based and Linux-based OS’s.

Prerequisites
Before accessing the VM console, check the following prerequisites:

 To access the console of a Linux-based VM, you must download PuTTY.exe and provide path to it in
Veeam ONE Monitor client settings.

Accessing VM Console
To access VM console:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary VM.

4. Open the Console tab.

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You can use buttons at the top of the Console tab to change the VM power state:

 Power on — powers on a VM if the VM is powered off. Resumes a VM if the VM is paused.

 Power off — shuts down guest OS and powers off a VM.

 Hard reset — resets the VM without waiting for guest OS and VM processes to stop. Use this option
carefully, only if it is necessary to reboot a stuck or unresponsive VM.

 Full screen — switches between full screen mode and running the VM console in a separate window.

 Send Ctrl+Alt+Del — sends the [Ctrl+Alt+Del] command to the VM.

To access the VM console or change the VM power state, you can also right-click the VM in the inventory pane
and use shortcut menu commands:

 To access a VM using Windows Remote Desktop Connection, right-click the VM in the inventory pane and
choose Remote Management > Connect to VM.

 To change VM power state, right-click the VM in the inventory pane, choose Remote Management and
click the necessary command.

 To send the [Ctrl+Alt+Del] command to a VM, right-click the VM in the inventory pane and choose Send
Ctrl+Alt+Del in the shortcut menu. Note that this command is only available if the VM Console tab is
active.

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Microsoft Hyper-V In-Guest Processes
You can view and control processes and services that are currently running inside a virtual machine or host.

 On Windows-based machines, you can view, end or restart processes.

 On Linux-based machines, you can view or end daemons.

Prerequisites
Before viewing in-guest processes, check the following prerequisites:

 For Windows-based machines, make sure that the Remote Registry Service is started.

 For Unix-based machines, make sure that the SSH Server is started.

Viewing In-Guest Processes


To view the list of processes:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Infrastructure View.

3. In the inventory pane, select the necessary infrastructure object.

4. Open the Processes tab.

5. Provide OS authentication credentials (user name and password) to access the list of running processes.

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Every process is described with a set of counters that are presented as column headings. You can add or remove
counters to monitor running processes:

1. In the upper right corner of the Processes dashboard, click the Select columns link.

2. In the Select Columns window, select check boxes next to counters you want to display.

3. To view a detailed description of a counter, click it in the Counters list, and the description will be
displayed in the lower pane of the window.

You can end unwanted processes running on the VM or restart running service:

 To end a process, select it in the list and click the Kill Process button, or right-click a necessary process
and select Kill Process from the shortcut menu.

 To restart a service, click the Restart Service button, or right-click a necessary service and select
Restart service from the shortcut menu.

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Veeam ONE
Business View Monitoring
Veeam ONE Monitor can present the virtual infrastructure from the technical perspective (in terms of VMware
vSphere or Microsoft Hyper-V inventory), and from the business perspective (based on your company needs and
priorities). Presentation of virtual infrastructure objects from the business perspective is enabled due to
categorization capabilities provided by Veeam ONE Business View.

Veeam ONE Business View allows you categorize virtual infrastructure objects — VMs, hosts, clusters and
datastores/storages — according to constructs of your business. You can group the virtual infrastructure objects
by such criteria as business unit, department, purpose, SLA and others. Veeam ONE feeds this business
categorization data into Veeam ONE Monitor, and enables you to monitor, troubleshoot, resolve issues and report
on business groups of virtual infrastructure objects. To learn how to create custom categories and groups for the
virtual infrastructure, refer to the Veeam ONE Business View Guide.

To work with the business view of your virtual infrastructure in Veeam ONE Monitor, click Business View at the
bottom of the inventory pane. In this view, you can use monitoring capabilities for business groups created for
your virtual environment.

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Business View Summary Dashboards
Veeam ONE Monitor includes a set of summary dashboards for business groups that comprise virtual
infrastructure objects. You can review the summary details for all VMs, hosts, clusters, storage objects, and
computers protected with Veeam Backup Agent for Windows or Veeam Backup Agent for Linux in custom groups,
see the latest alarms, and, if necessary, drill-down to the specific objects in the group for troubleshooting.

To access a summary dashboard for a virtual infrastructure object or virtual infrastructure segment:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Business View.

3. In the inventory pane, select the node.

4. Open the Summary tab.

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Business View Summary
The Business View summary dashboard presents a health state overview of objects in available Veeam ONE
Business View groups.

Host and Clusters State, Datastores State, Virtual Machines State


The charts reflect the health state of virtual infrastructure objects in Veeam ONE Business View groups. Every
chart segment represents the number of objects in a certain state — objects with errors (red), objects with
warnings (yellow) and healthy objects (green). Click a chart segment or a legend label to drill-down to the list of
alarms with the corresponding status for the selected type of virtual infrastructure objects.

Latest Alarms
The list displays the latest 15 alarms for objects in available Veeam ONE Business View groups. Click a link in the
Source column to drill-down to the list of alarms triggered for a specific virtual infrastructure object.

Alarms by Object
The list displays 15 objects with the greatest number of alarms. The value in the Alarms column shows the
number of errors and warnings for an object. For example, 3/1 means that there are 3 errors and 1 warning for
the object. Click a link in the Source column to drill-down to the list of alarms triggered for a specific virtual
infrastructure object.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Category Summary
The category summary dashboard provides an overview of the health state and performance for categorized
virtual infrastructure objects.

Top 3 Groups with Errors, Top 3 Groups with Warnings, Top 3 Healthy Groups
The charts reflect the health state of all groups within the chosen category. Every chart segment represents
groups in a certain state — groups with the greatest number of virtual infrastructure objects with errors (red),
groups with the greatest number of virtual infrastructure objects with warnings (yellow) and groups with healthy
virtual infrastructure objects (green). Click a chart segment or a legend label to drill-down to the list of alarms
with the corresponding status for the selected Veeam ONE Business View group.

Latest Alarms
The list displays the latest 15 alarms for the selected category. Click a link in the Source column to drill-down to
the list of alarms triggered for a specific virtual infrastructure object.

Alarms by Object
The list displays 15 objects with the greatest number of alarms. The value in the Alarms column shows the
number of errors and warnings for an object. For example, 3/1 means that there are 3 errors and 1 warning for
the object. Click a link in the Source column to drill-down to the list of alarms triggered for a specific virtual
infrastructure object.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Group Summary
The group summary dashboard provides an overview of the health state and performance for virtual
infrastructure objects that belong to the chosen group.

Error Objects, Warning Objects, Healthy Objects


The charts reflect the health state of virtual infrastructure objects in the group — objects with errors (red),
objects with warnings (yellow) and healthy objects (green). Click the problematic chart to drill-down to the list of
alarms for objects with the chosen health state.

Latest Alarms
The list displays the latest 15 alarms for virtual infrastructure objects in the selected group. Click a link in the
Source column to drill-down to the list of alarms triggered for a specific virtual infrastructure object.

Alarms by Object
The list displays 15 objects with the greatest number of alarms. The value in the Alarms column shows the
number of errors and warnings for an object. For example, 3/1 means that there are 3 errors and 1 warning for
the object. Click a link in the Source column to drill-down to the list of alarms triggered for a specific virtual
infrastructure object.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Virtual Infrastructure Objects Summary
In addition to viewing category and group summary, you can also monitor the summary state for categorized
virtual infrastructure objects — VMs, hosts, clusters and datastore/storages. To view a summary dashboard for a
specific virtual infrastructure object:

1. Open Veeam ONE Monitor

2. At the bottom of the inventory pane, click Business View.

3. In the inventory pane, select the necessary categorized object.

4. Open the Summary tab.

For detailed information on virtual infrastructure summary dashboards, see VMware vSphere Summary
Dashboards and Microsoft Hyper-V Summary Dashboards.

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Backup Agents Summary
The Backup Agents summary dashboard presents a health state overview of computers protected with Veeam
Backup Agent for Windows or Veeam Backup Agent for Linux. The dashboard scope includes computers whose
backups are managed by Veeam Backup & Replication servers that you monitor in Veeam ONE.

The dashboard is available for different levels of the categorization model:

 Highest level of the categorization model presenting all computers protected with Veeam Backup Agent
for Windows or Veeam Backup Agent for Linux

 Categories or groups used to categorize computers protected with Veeam Backup Agent for Windows or
Veeam Backup Agent for Linux

NOTE:

This functionality is available in Veeam ONE Monitor starting with Veeam ONE 9.5 Update 3.

Computer Type
The charts reflect what types of computers are protected with Veeam Backup Agent for Windows or Veeam
Backup Agent for Linux. Every chart segment shows the number of computers of a specific platform and type —
the number of managed Windows servers (dark blue), the number of managed Windows workstations (blue), the
number of unlicensed Windows computers (red), the number of managed Linux servers (green), the number of
managed Linux workstations (light green), and the number of unlicensed Linux computers (magenta).

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Last Successful Backup
The chart reflects when the latest successful backup was created for computers running Veeam Backup Agent for
Windows or Veeam Backup Agent for Linux. Every chart segment shows the number of computers with last
successful backups created within a specific interval — the number of computers with backups created not older
than a day ago (green), computers with backups created not older than a week ago (yellow), computers with
backups older than a week (gray), and computers with no backups (red).

Last Backup Status


The chart reflects the latest status of backup jobs for computers running Veeam Backup Agent for Windows or
Veeam Backup Agent for Linux. Every chart segment shows how many jobs ended with a specific status — failed
jobs (red), jobs that ended with warnings (yellow), successfully performed jobs (green), jobs that are currently
running (blue), and jobs whose status is unknown (gray).

Computers Overview
The table provides details about computers running Veeam Backup Agent for Windows or Veeam Backup Agent
for Linux:

 Name — computer name

 IP address — computer IP address

 Type — computer type (Windows server, Windows workstation, Unlicensed Windows, Linux Server,
Linux Workstation, Unlicensed Linux)

 Job/Policy — name of a backup job in which a computer is included, or a backup policy applied to a
computer

 Last Backup State — the latest status of a backup job (Success, Warning, Failed, Running, No Info)

 Last Successful Backup — date and time when the latest successful backup was created for a
computer

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Backup Agent Details
The Summary dashboard for a single backup agent node presents an overview and protection status details for
a computer running Veeam Backup Agent for Linux or Veeam Backup Agent for Linux.

NOTE:

This functionality is available in Veeam ONE Monitor starting with Veeam ONE 9.5 Update 3.

Agent Overview
The section outlines the following details:

 IP address of a computer running Veeam Backup Agent for Windows or Veeam Backup Agent for Linux

 Type of an OS installed on a computer (Windows, Linux)

 Type of license applied to a backup agent

 Name of a protection group in which a computer is included

 Location of a computer, as specified in Veeam Backup & Replication

Protection Status
The section outlines the following details:

 Name of a backup policy applied to a computer, or a backup job in which a computer is included

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 Target location on which computer backups are stored

 The latest status of the backup job session (Success, Warning, Failed, Running, No Info)

 Date and time when the latest successful backup was created for a computer

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Business View Alarms
You can create and manage alarms for business groups of virtual infrastructure objects. For example, you can
group your virtual infrastructure objects by Department to which these objects belong. For each group, you can
configure alarms with severity levels and thresholds corresponding to requirements of a specific department.

For Business View, Veeam ONE Monitor supports all alarms that apply to categorized objects — VMs, hosts,
clusters and datastores.

To view the list of alarms for categorized objects:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Business View.

3. In the inventory pane, select the necessary category, group or object.

4. Open the Alarms tab.

For details on working with alarms, see Veeam ONE Working with Alarms Guide.

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Business View Performance Charts
You can launch performance charts for virtual infrastructure objects organized into business groups. You can
view how objects in custom groups are performing, and identify if enough resources are allocated to these
objects.

For Business View, Veeam ONE Monitor supports all dashboards that apply to categorized virtual infrastructure
objects — VMs, hosts, clusters and datastores.

To access a performance chart for a categorized virtual infrastructure object:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click Business View.

3. In the inventory pane, select the necessary object.

4. Open the necessary performance chart tab.

For more details on performance charts, see VMware vSphere Performance Charts and Microsoft Hyper-V
Performance Charts.

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Troubleshooting Performance of
Categorized Objects
Veeam ONE Monitor includes a set of dashboards that give you enhanced control over categorized virtual
infrastructure objects and facilitate the troubleshooting process:

 Top N dashboards display top and bottom resource consumers in a group:

- To view VMs that consume the greatest amount of compute, network and storage resources,
choose the necessary VM group in the inventory pane and go to the Top VMs tab.

- To view the most loaded hosts, choose the necessary host group in the inventory pane and go
to the Top Hosts tab.

- To view the least loaded hosts, choose the necessary host group in the inventory pane and go
to the Lowest Load tab.
For details, see VMware vSphere Top and Lowest Load and Microsoft Hyper-V Top and Lowest Load.

 Tasks & Events dashboard shows tasks and events targeted for categorized objects. To view the list of
tasks and events for a categorized virtual infrastructure object, select it in the inventory pane and go to
the Tasks & Events tab.

 Processes dashboard provides control over processes and services running inside the guest OS of a VM.
You can view, end or restart processes on Windows- based machines. You can view or end daemons on
Linux-based machines. To view the list of processes, select the necessary VM in the inventory pane and
go to the Processes tab.
For more details, see VMware vSphere In-Guest Processes and Microsoft Hyper-V In-Guest Processes.

 Console view allows you to access the VM guest OS right from the Veeam ONE Monitor interface. To
access a VM console, select the necessary virtual machine in the inventory pane and go to the Console
tab.
For more details, see VMware vSphere VM Console and Microsoft Hyper-V VM Console.

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Generating Reports
To obtain a point-in-time view of your virtual infrastructure and data protection operations, you can create
reports from the Veeam ONE Monitor console:

1. Open Veeam ONE Monitor.

2. At the bottom of the inventory pane, click the necessary view — Infrastructure View, vCloud Director
View, Business View or Data Protection View.

3. Do one of the following:

 Click the Report button on the toolbar and choose the necessary report from the list.

 Right-click the necessary infrastructure object or a node in the inventory tree, click Reports
and choose the necessary report from the list.

4. On the Veeam ONE Reporter login page, specify user credentials.

5. On the report details page, specify the report parameters.

6. In the Actions pane on the right, click Create Report.

You can quickly switch to the Workspace dashboard and generate any other reports supplied by Veeam ONE
Reporter. To do so, click View all reports in the Actions pane on the right.

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Appendix.
Veeam ONE Settings Utility
The Veeam ONE Settings utility allows you to change configuration of the Veeam ONE software components.

NOTE:

The Veeam ONE Settings utility must be used only under the guidance of Veeam Support. It is strongly
recommended that you obtain detailed instructions from the Veeam Support team before changing any
configuration settings in your Veeam ONE deployment.

To run the Veeam ONE Settings utility:

1. Open Veeam ONE Monitor.

2. Click Options on the toolbar and select Server Settings.


Alternatively, you can press [CTRL + S] on the keyboard.

3. Open the Other Settings tab.

4. In the Support utility section, click Launch.

This section describes configuration settings that you can change using the Veeam ONE Settings utility.

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General Settings
The General section groups configuration settings common for all Veeam ONE software components.

This section includes the following tabs:

 Database

 Retention Policy Period

 Web Identity

 Shortcuts

Database
On the Database tab, you can modify connection settings for the Veeam ONE database and the Microsoft SQL
Server that hosts this database. By default, the fields are populated with the values specified during Veeam ONE
installation.

To change database configuration settings:

1. In the Server name field, specify the name of the SQL Server that hosts the Veeam ONE database.

2. In the Database name field, specify the name of the database that stores Veeam ONE data.

3. In the Command time-out field, specify the wait time in seconds for a command to execute on the
Veeam ONE database.
By default, the time-out value is set to 18000 seconds (5 hours).

4. From the Authentication list, select the type of authentication that Veeam ONE components must use
for connecting to the Microsoft SQL Server that hosts the Veeam ONE database.

5. In the User name/Password fields, specify credentials of the Windows account used for connecting to
the Microsoft SQL Server that hosts the Veeam ONE database.
The credentials must be specified only if the authentication type is set to Windows Authentication. The
user name must be specified in the domain\username format.

6. Click Save to apply settings.

7. To check if Veeam ONE can connect to the specified database using the specified connection settings,
click Test.

To back up the Veeam ONE database to a BAK file, click Create Backup and specify the location where the
database backup file must be saved.

In the Information section, you can view the Veeam ONE connection status and version number.

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Retention Policy Period
On the Retention Policy tab, you can modify the period for which historical data must be stored in the Veeam
ONE database. By default, virtual and backup infrastructure performance data is retained for 12 months, and
events data is stored for 3 months.

To modify the retention period:

1. In the Virtual infrastructure performance data retention period field, specify the period for
storing virtual infrastructure performance data, in months.

2. In the Backup infrastructure performance data retention period field, specify the period for
storing backup infrastructure performance data, in months.

3. In the Retention period for events field, specify the period for storing events data.
You can specify a value from 1 to 36.

4. Click Save.

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Web Identity
On the Web Identity tab, you can change credentials of the account under which the Veeam ONE Reporter and
Veeam ONE Business View websites run. Credentials of this account are specified during installation. In some
cases, you might need to change these credentials (for example, if the password of the account has expired).

To modify the credentials of the web identity account:

1. In the User name field, specify the account user name.

2. In the Password field, specify the account password.

3. Click Save.

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Shortcuts
On the Shortcuts tab, you can modify shortcut URLs to Veeam ONE Reporter and Veeam ONE Business View
websites. The shortcut URLs are used for Veeam ONE Reporter and Veeam ONE Business View program
shortcuts created during installation.

In some cases, the Veeam ONE Reporter or Veeam ONE Business View website URL may be changed — for
example, if you changed the machine name where the Veeam ONE Web UI component runs. In this case, you
must update the website URL in Veeam ONE configuration settings.

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Reporter Settings
The Reporter section groups configuration settings for Veeam ONE Reporter.

This section includes the following tabs:

 Service

 Object Cleanup

 Website Settings

Service
On the Service tab, you can start, stop or restart the Veeam ONE Reporter Server service. These operations
may be required to complete Veeam ONE configuration updates.

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Object Cleanup
On the Object Cleanup tab, you can remove from the Veeam ONE database residual data on deleted
infrastructure objects.

In some cases, data collected from infrastructure objects remain in the Veeam ONE database even if connections
to these infrastructure objects were removed in the Veeam ONE Monitor console. As a result, residual data may
appear in Veeam ONE reports and so on.

To clean data about such obsolete infrastructure objects from the Veeam ONE database:

1. Click Select and choose from the infrastructure hierarchy an object for which data must be removed.

2. Click Remove and wait for completion of the object data cleanup.

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Website Settings
On the Website Settings tab, you can change the Veeam ONE Reporter website address.

In some cases, the website URL may be changed — for example, if you changed the machine name where the
Veeam ONE Web UI component runs. In this case, you must update the website URL in Veeam ONE
configuration settings. Otherwise, you will not be able to launch reports directly from the Veeam ONE Monitor
console.

To change the Veeam ONE Reporter website address:

1. In the Website address field, specify the new Veeam ONE Reporter website address.

2. Click Test to check if Veeam ONE Monitor will be able to access the website at the specified URL.

3. Click Save.

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Monitor Settings
The Monitor section groups configuration settings for Veeam ONE Monitor.

This section includes the following tabs:

 Service

 Performance Cache

Service
On the Service tab, you can start, stop or restart the Veeam ONE Monitor Server service. These operations may
be required to complete Veeam ONE configuration updates.

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Performance Cache
On the Performance Cache tab, you can change the path to the directory in which performance cache must be
stored. After you change the directory, switch to the Service tab and restart Veeam ONE Service.

The initial directory for storing performance cache is specified during the installation procedure. For details, see
Veeam ONE Deployment Guide.

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Deployment Configuration
In the Deployment Configuration section, you can choose Veeam ONE data collection mode and metrics that
Veeam ONE will collect.

This section includes the following tabs:

 Data Collection Mode

 Performance Metrics

Data Collection Mode


On the Data Collection Mode tab, you can choose Veeam ONE data collection mode.

Data collection mode is specified during Veeam ONE installation. It determines what metrics Veeam ONE must
collect, and specifies the product configuration in a number of areas. In some cases, you might need to change
the data collection mode (for example, you do not need the chosen level of data granularity).

To change the data collection mode:

1. In the Installation Type field, choose the necessary option (Typical, Advanced Scalability, Backup data
only).

2. Click Save.

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Performance Metrics
On the Performance metrics tab, you can choose metrics that Veeam ONE must collect.

The list of metrics that Veeam ONE collects depends on the data collection mode. In addition to choosing the
data collection mode, you can individual choose performance metrics that Veeam ONE must collect.

To choose performance metrics that must be collected:

1. In the counters list, select an infrastructure object to which metrics pertain.

2. In the state list, select whether the metrics are enabled (that is, Veeam ONE currently collects these
metrics).

3. To quickly find the necessary metric, type the metric name in the search field on the right.

4. Select check boxes next to metrics that Veeam ONE must collect.

5. Click Save.

Click Defaults to restore Veeam ONE default settings for performance metrics, and select only those metrics
that must be collected in accordance with the chosen data collection mode.

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Exporting Logs
You can export diagnostic logs for the Veeam ONE Monitor, Reporter and Business View components.

Diagnostic logs include information that can be used by the Veeam Support Team to troubleshoot issues
occurring with Veeam ONE. In addition, diagnostic logs include information about the managed virtual and
backup infrastructures. This type of information is used to speed up the root cause analysis when troubleshooting
issues.

To export diagnostic logs:

1. At the bottom left corner of the Veeam ONE Settings utility, click Export logs.

2. Specify a location to which the exported logs must be saved.


The Veeam ONE Settings utility will export logs and save them to a ZIP archive in the specified location.

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