Metrobank Payroll Account Enrollment Guidelines:

Here’s how you can enroll for your Metrobank Payroll Account. We’ve made it easier for you by letting you nominate the
nearest branch where you can claim your ATM card. Please ensure to complete the following steps BEFORE YOUR START
DATE. Failure to do so would mean delays on onboarding and salary release.

Step 1: Click https://forms.office.com/r/7WufNGgSGb. It is important that you accurately fill out all the required
information. This step will initiate your payroll account creation.

Step 2: You also need to email the following requirements to ensure salary release.
Send the following to Metrobank’s email address: mbtcactivation@metrobank.com.ph (Note: PDF format required,
max of 10MB; Email Subject: CNX_[LastName, FirstName, MiddleName])
• Filled out Customer Information and Data Consent Form:
https://www.datocms-assets.com/26060/1606382509-customer-information-form-individual.pdf
• 3 specimen signatures on a clean white paper
• Valid acceptable ID with specimen signature
Take Note! Metrobank will place your account on hold until the requirements have been submitted to the Metrobank email provided.
You only have 15 days from date of Payroll credit to submit the requirements. Failure to do so will cause the closing of your account
which can only be reopened once you personally submit and claim your ATM card at your nominated branch.

Step 3: Take screenshots as proof of completing steps 1 and 2. Save as Word document and upload on the designated
field in Workday. It is important that you complete your payroll account enrollment BEFORE YOUR START DATE to ensure
no delays with your onboarding!

www.concentrix.com
 Step 4: Once your ATM card is available for pick up, visit your nominated Metrobank Branch, to sign the account
opening forms and claim your ATM card and PIN mailer.

• You must bring at least 1 valid Government Issued ID (Original ID and Photocopy)
• Once ATM card has been claimed, you must request lift of hold-out by sending an SMS to 09191606282
ACT<space>last four (4) digits of card<space>Employee ID Number<space>Date of Birth (format in
mmddyyyy) Example: ACT 1234 1888000 05151990
• You will receive an SMS notification whether lifting is successful or not
Metrobank creates the account 48-72 hours after submission of MSForm. ATM card will be available at the nominated branch 7
banking days for Metro Manila branches and 10 banking days for branches outside Metro Manila after account opening.

If you are unable to pick up your ATM card but have accomplished Step 2, you may set up your Metrobank online account for cardless
transactions. Download the Metrobank Mobile Banking App and create your account. This step will let you use your Metrobank
account for online transactions while your ATM card is still in transit.

Important: Authorized representative will not be allowed to claim on behalf of the employee.

List of Acceptable IDs:

• NBI Clearance/ Passport/ Driver’s License /PRC ID
• Postal ID / Voter’s ID
• SSS / GSIS ID / UMID
• Senior Citizen Card / PWD ID
• TIN ID / Pag ibig ID (not the Loyalty card) / New Philhealth ID (with picture and signature)
• Overseas Filipino Worker ID / Seaman’s Book / Alien Certificate of Registration or Immigrant Certificate Registration
• Concentrix ID

Please note that it is your responsibility to complete all the foregoing to ensure timely receipt of your salaries. Should you
fail to complete any of the foregoing for any reason (such as but not limited to when you failed to submit the complete
documents or failed to claim your ATM card), Concentrix will not be liable for your non-receipt of your salaries. In case
Concentrix will be constrained to use other means to tender your salaries to you (e.g. credit through remittance center,
electronic wallets, etc.) due to your non-completion of the foregoing requirements for your payroll, you will cover for the
charges/fees of the payment platform, and for this purpose, you authorize Concentrix to deduct from your pay the
amount of such charges/fees.

Conforme:

I hereby confirm that I have read and understood all the foregoing and agree to all of them without any condition or
reservation. I commit to complete all of the requirements stated, and not hold Concentrix responsible for my failure to do
so. I also confer authority to Concentrix to deduct the charges/fees as mentioned above.

___________________
James Patrick Milana ____________
July 22, 2022
Name and Signature Date

We look forward to having you in our fam so we can be Exceptional Together! ☺

www.concentrix.com