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Question: 01    Enter question

a. Perform training needs assessment for employees who are

working as entry level
executives in the following areas and draft
a training program
Continue to post
i. Sales Executive 14 questions remaining
ii. Customer care executives
iii. HR Executive

b. Prepare a checklist for the purpose of planning, delivery and

evaluation of a training
Programme for the above executives
depending on their work
area.                  My Textbook Solutions

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Financial &... Calculus

Anonymous answered this 3rd Edition
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1,286 answers 15th Edition

1.The training needs assessment for a sales executive is 2 set

more clear expectation for the role of sales View all solutions
executive, monitoring
the employee performance and asking away for information’s. Making
the most of
personal development plans and focusing the groups in
understanding the training and development
needs.

2.The training needs assessment for customer care executivesIs

having a detailed look on the needs and
expectations of the
customers. more importantly understanding the customer need will be
fulfilling the
needs training an assessment for the employee where
meeting the expectations of the customer and
fulfilling their needs
is more difficult.

3. The training needs assessment for HR executive,Will be

identifying the gaps between the current
performance as well as the
objectives of the organisation within each department. also
reaching the
effective goals by means of fulfilling the gaps of
employees skill and skilled which will be required for
effective
job performance of the employees.

Checklist for the purpose of planning, delivery and

evaluation of a training programme for sales
executive, customer
care executive and HR executive.

· Determined the optimal size for the

group needed to be trained

· dividing the group logically by

means of their roles and the department.

· assessing the groups for their skill

level, access level an criteria’s.

· Identify the training room for each

department and roles of the groups.

· schedule the training programme with

more of technology such as projector screen etc.

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Practice with similar questions

Q: Question: 01  
Perform training needs assessment for employees who are
working as entry-level executives in the
following areas and draft
a training program
Sales Executive
Customer care executives
HR Executive
Prepare a
checklist for the purpose of planning, delivery, and
evaluation of a training Programme for the above executives
depending on their work
area. ...

A: See answer

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4/3/22, 2:09 PM Question: 01 Perform Training Needs Assessment For... | Chegg.com

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