MADE BY: MAIRA ALEJANDRA CADENA PÉREZ

Performance
It is made up of a set of stages united in a continuous process that allows an
idea to be worked on in an orderly manner until better results are achieved,
besides this stages is based on the normal ISO 9001 Its stages are:
1. Documentation
2. Quality
3. Error decrease
4. Audits and self-inspection
5. Improvement opportunity identification
6. PHVA
7. Establish processes
8. Organization chart
 Stages
1. Documentation: in this stages the 2. Quality: This process consists of evaluating
companies must make an orderly and clear the number of correctives, in addition, quality
record of the different processes that are is "the suitability for use, satisfying the needs of
carried out within the company, as they will the client". Additionally, the quality of a
be the support and help to improve their product is determined only by those
work methods. characteristics defined by the client.
 Stages
3. Error decrease: in this stages the
company's should make a evaluation for 4. Audits and self-inspection: after to evaluate
identify the mistakes and make the and identify the risks and mistakes, the next
solutions for the commons risks like in; stage have the purpose to make the corrections
operational processes, sub-contract process, and active the new method and protocol for do
the risks perceived by the personal, also it's the things good, the first part consistes in make
important establish a plan depend of the a self-inspection for evaluate one more time
level for risk after to take the decision by apply for a audits
 Stages
5.Improvement opportunity identification: 6. PHVA: it is an interactive problem strategy to
This stage consists of evaluating the improve processes and implement significant
significant improvements that could be changes. The PHVA cycle is an improvement
implemented to achieve the objectives. This method which is executed as many times as
process must be orderly and clear in order necessary, which seeks to improve processes
to identify the challenges and risks to be and iterations.
addressed.
 Stages
7. Establish processes: When a process is 8. Organization chart: It is the graphic
established, the interaction, resources, time representation of the structure of a company or
and how often the process will be carried an organization, which includes the
out in order to obtain results must be taken departmental structures and the people who
into account. direct them, make a diagram of the hierarchical
and competent relationships of force. This
helps to understand the functions and who
directs them when drawing a work route
 bibliography
Norma ISO 9001. (s. f.). PLATAFORMA TECNOLÓGICA PARA LA GESTIÓN DE LA EXCELENCIA.
Recuperado 4 de septiembre de 2022, de https://www.isotools.org/normas/calidad/iso-9001/