Number Raised for client Created State Short description Priority Category

INC036799 MFX change US 12-15-2021 10:50:01 Closed No matching 3- SOC-

0
INC036752 Vantage Group 12-13-2021 05:48:48 Closed Connection
Spam Email For Moderate
3- Monitoring
SOC-
1 Holdings Ltd. ICMP error
Notification Message
|| Moderate Monitoring
INC036877 Vantage Group 12-20-2021 05:43:13 Closed Spam Email 3- SOC-
7 Holdings Ltd.US Vantage
Notificationuser-
|| Ryan Moderate Monitoring
INC036758 MFX change 12-13-2021 09:42:59 Closed nvestigation
Taylor, Stephenon 3- SOC-
0 Vantage
Malware user- ,
INC036876 MFX change US 12-20-2021 04:56:34 Closed Banick, Casey ticket Moderate
Activity
Investigation
Casey Bowlby 3- Monitoring
SOC-
3 observed
Bowlby
on MFX on the
RSA
INC036688 SBS Seguros 12-08-2021 15:01:38 Closed Investigation
user -mfx-gd188 ticket Moderate
3- Monitoring
SOC-
2 Colombia S.A.US Console
on MFX RSA Moderate Monitoring
INC037022 MFX change 12-29-2021 02:12:13 Pending Account
Authentication 3- Security
8 Console
Lockedout--vrai1 Moderate
INC036642 Vantage Group 12-06-2021 19:17:27 Closed Failure
Spam - lr
Email
Authentication 3- SOC-
1
INC036687 Holdings Ltd.US
MFX change 12-08-2021 12:54:17 Closed Notification
FailureEmail
Spam ||
- ypico Moderate
2 - High Monitoring
SOC-
3 Vantage
Notificationuser-
|| Monitoring
INC037006 MFX change US 12-28-2021 01:46:14 Pending Attack:
Dheeraj Security
Garapati 3 - Security
3 Vantage
Event user-
After Threat Moderate
INC036927 MFX change US 12-22-2021 14:00:52 Closed Juniper Firewall
Dheeraj - 3- SOC-
7 List
IKE IP Garapati Moderate
negotiation Monitoring
INC037033 MFX change US 12-29-2021 12:55:08 Resolved Please create an
Investigation ticket 3 - SOC-
5 failed
Incident
on MFX withand
RSAerror
INC036885 Southbridge 12-20-2021 13:58:23 Closed Investigation ticket Moderate
3- Monitoring
SOC-
6 Compañía deUS assignee
Console
on as below
INC036595 MFX change 12-04-2021 21:49:05 Closed MFX - Account : Moderate
MFX
Requester
RSA
Authentication 3- Monitoring
SOC-
8 Seguros Generales Console
Locked
INC036539 MFX change US
S.A. 12-01-2021 16:08:55 Closed Investigation ticket Moderate
Ashwin
Failure-gbout-
K
Authentication
ks 3- Monitoring
SOC-
3
INC036759 Vantage Group 12-13-2021 12:05:45 Closed AK1@QuessGTS.co
on MFX
Failure-
Spam RSA
Email Moderate
3- Monitoring
SOC-
1 Holdings Ltd. Console
ngastelumendi
Notification || Moderate Monitoring
INC036886 Vantage Group 12-20-2021 14:25:24 Closed Spam Email
Authentication 3- SOC-
2 Holdings Ltd.US Vantage
Notificationuser-
|| Moderate Monitoring
INC037033 MFX change 12-29-2021 12:25:15 Resolved Failure-afahey
Juniper
Jonathan Firewall -
Schmiegel 5 - Low SOC-
4 Vantage
IKE user-
negotiation Monitoring
INC036999 Vantage Group 12-27-2021 17:46:17 Closed Spam Email
Charles Busch 3- SOC-
7 Holdings Ltd.US failed with
Notification error
|| - Moderate Monitoring
INC036848 MFX change 12-18-2021 13:15:15 Closed Juniper Firewall 3- SOC-
9 Vantage
IKE user-Casey
negotiation Moderate Monitoring
INC036886 Vantage Group 12-20-2021 14:59:44 Closed Spam Email
Bowlby 3- SOC-
7 Holdings Ltd.US failed with
Notification error
INC036967 MFX change 12-25-2021 18:05:42 Closed Juniper Firewall - Moderate
|| 3- Monitoring
SOC-
9 Vantage
IKE user-Jim
negotiation Moderate Monitoring
INC036860 MFX change US 12-19-2021 15:05:42 Closed Juniper Firewall -
MacMillan 3- SOC-
0 failed
IKE with error
INC036849 MFX change US 12-18-2021 14:31:43 Closed Juniper Firewall - Moderate
negotiation 3- Monitoring
SOC-
2 failed
IKE with error
INC036642 LA MERIDIONAL 12-06-2021 20:50:36 Closed Investigation ticket Moderate
negotiation 3- Monitoring
SOC-
6 COMPAÑIA failed
on with error
INC037034 LA MERIDIONAL 12-29-2021 13:37:13 Resolved Investigation ticket Moderate
MFX RSA 3- Monitoring
SOC-
1 ARGENTINA
COMPAÑIA DE Console
on
INC036928 MFX change
SEGUROS US
S.ADE 12-22-2021 16:50:54 Closed Investigation ticket Moderate
MFX RSA
Authentication 3- Monitoring
SOC-
8 ARGENTINA Console
on MFX RSA Moderate Monitoring
INC036884 Vantage Group
SEGUROS S.A 12-20-2021 12:41:13 Closed Failure-tmelita
Spam Email
Authentication 3- SOC-
9 Holdings Console
INC036801 Uruguay Ltd. 12-15-2021 15:20:21 Closed Notification
Failure-dbolcich
Investigation
Authentication
||ticket Moderate
3- Monitoring
SOC-
1 Vantage
on user-Krista
INC036730 MFX change US 12-11-2021 14:58:27 Closed Juniper Firewall - Moderate
MFX
Robinson
RSA
Failure-rmatthaei 3- Monitoring
SOC-
2 Console
IKE
INC036614 MFX change US 12-06-2021 01:45:50 Closed Investigation ticket Moderate
negotiation
Authentication 3- Monitoring
SOC-
6 failed
on MFX withRSAerror- Moderate Monitoring
INC036999 MFX change US 12-27-2021 16:20:25 Closed Failure-pvega
Juniper Firewall 3- SOC-
4 Console
IKE
INC036928 MFX change US 12-22-2021 16:09:57 Closed Juniper Firewall - Moderate
negotiation
Authentication 3- Monitoring
SOC-
7 failed
IKE with error
negotiation Moderate Monitoring
INC036849 Vantage Group 12-18-2021 13:15:17 Closed Failure-sram
Spam Email 3- SOC-
0 Holdings Ltd. failed with
Notification error
INC036538 LA MERIDIONAL 12-01-2021 14:51:11 Closed Investigation ticket Moderate
|| 3- Monitoring
SOC-
3 COMPAÑIA Vantage
on user-
MFX Firewall
RSA Moderate Monitoring
INC037034 MFX change US 12-29-2021 14:52:50 Resolved Juniper
Thomas Burtle, Ian 3 -
- SOC-
6 ARGENTINA DE Console
IKE negotiation Moderate Monitoring
INC036908 Vantage
SEGUROSGroup
S.A 12-21-2021 12:32:10 Closed Sadler,
Spam Candida
Email
Authentication 3- SOC-
8 Holdings Ltd. failed
Medeiroswith
Notification error
|| Moderate Monitoring
INC037015 Vantage Group 12-28-2021 13:35:59 Closed Failure-hantolini
Spam Email 3- SOC-
6 Holdings Ltd.US Vantage
Notificationuser-
|| Moderate Monitoring
INC036739 MFX change 12-12-2021 14:33:45 Closed Juniper Firewall
Heather Fleming - 3- SOC-
3 Vantage
IKE user-Sean Moderate
negotiation Monitoring
INC036540 Vantage Group 12-01-2021 19:17:27 Closed 2021
Maloney- ACH Payment 2 - High SOC-
1 Holdings Ltd. failed with on
processed error Monitoring
INC036729 Vantage Group 12-11-2021 12:40:45 Closed Spam Email 3- SOC-
6 Holdings Ltd.US 12/1/2021
Notification
INC036994 MFX change 12-27-2021 08:05:27 Resolved Investigation ticket Moderate
|| 3- Monitoring
SOC-
0 Vantage
on MFX user-
RSA
INC036638 LA MERIDIONAL 12-06-2021 12:21:35 Closed Investigation
Stephen Banick ticket Moderate
3- Monitoring
SOC-
9 COMPAÑIA Console
on MFX RSA Moderate Monitoring
INC036803 Uruguay 12-15-2021 20:36:41 Closed Juniper Firewall
Authentication - 3- SOC-
0 ARGENTINA DE Console
IKE negotiation Moderate Monitoring
SEGUROS S.A Failure - fjacob
Authentication
failed with error
Failure - hantolini
INC036700 MFX change US 12-09-2021 07:28:33 Closed AIE: Snort IDS - 3- SOC-
9
INC036910 MFX change US 12-21-2021 15:42:29 Resolved Suspicious
Spam Email Traffic Moderate
3- Monitoring
SOC-
6 Detected
Notification || Moderate Monitoring
INC036718 MFX change US 12-10-2021 07:50:03 Closed AIE: Snort IDS - 3- SOC-
1 Vantage
Suspicious user-
Traffic Moderate Monitoring
INC036663 Unicorn HRO 12-07-2021 11:36:50 Closed AIE: Malware
Janette Adair 3- SOC-
0 Detected
Outbreak Moderate Monitoring
INC036884 Vantage Group 12-20-2021 12:22:48 Resolved Spam Email 3- SOC-
7 Holdings (jktnolap616)
INC036566 Uruguay Ltd. 12-02-2021 20:22:27 Closed Notification
AIE: Malware || Moderate
3- Monitoring
SOC-
0 Vantage
Outbreak user- Moderate Monitoring
INC036564 LA MERIDIONAL 12-02-2021 13:01:12 Closed Investigation
Farhan Shah ticket 3 - SOC-
3 COMPAÑIA (urgl10j86vm32)
on MFX RSA
INC037050 MFX change US 12-30-2021 08:20:51 Resolved Juniper Firewall - Moderate
3- Monitoring
SOC-
1 ARGENTINA DE Console
IKE negotiation Moderate Monitoring
INC036946 Vantage
SEGUROSGroup
S.A 12-23-2021 12:43:18 Pending [Phish Alert]
Authentication FW: 3- SOC-
6 Holdings Ltd.US failed
From with
Ahmed error
INC036947 MFX change 12-23-2021 14:34:48 Resolved Failure
MFX - Auth Fails on Moderate
- hantolini 3- Monitoring
SOC-
7 Mohammad...
Network Devices Moderate Monitoring
INC036744 MFX change US 12-13-2021 01:09:08 Closed Attack: Security 3- SOC-
5
INC036948 Vantage Group 12-23-2021 17:54:46 Closed Event
Jonathan Schmiegel Moderate
After Threat 3- Monitoring
SOC-
3 Holdings Ltd. List IP 13/12/2021
<jonathan.Schmiege
INC036948 Vantage Group 12-23-2021 17:56:21 Closed Dheeraj Garapati Moderate 3- Monitoring
SOC-
6 Holdings Ltd.US l@VantageRisk.com
<dheeraj.garapati@
INC036712 MFX change 12-10-2021 04:02:21 Closed Account Lockedout Moderate
>vantagerisk.com> 3- Monitoring
SOC-
3
INC036929 Unicorn HRO, LLC 12-22-2021 20:48:12 Resolved tuser
UHRO account Moderate
3- Monitoring
Security
7
INC036945 MFX change US 12-23-2021 11:52:53 Closed lockout
Investigation ticket Moderate
issue 3- SOC-
8
INC036639 Vantage Group 12-06-2021 13:39:13 Closed on
SpamMFX RSA
Email Moderate
3- Monitoring
SOC-
8 Holdings Ltd. Console
Notification || Moderate Monitoring
INC036798 Vantage Group 12-15-2021 09:48:06 Closed Spam Email
Authentication 3- SOC-
1 Holdings Ltd. Vantage
Notificationuser's
|| - Moderate Monitoring
INC036841 Vantage Group 12-17-2021 10:52:32 Closed Failure-smittal
Spam
Casey Email
Bowlby 3- SOC-
2 Holdings Ltd.US Vantage
Notificationuser's
|| - Moderate Monitoring
INC036815 MFX change 12-16-2021 04:58:24 Resolved ReconBooth
Mark - Possible 3- SOC-
3 Vantage
Probing user's
by a -
Single Moderate Monitoring
INC036954 MFX change US 12-24-2021 01:54:48 Closed Juniper
Nick Firewall
Williams - 3- SOC-
0 Source
IKE IP
negotiation Moderate Monitoring
INC036869 Vantage Group 12-20-2021 01:50:26 Resolved Multiple 3- SOC-
0 Holdings Ltd. failed with
authentication error
INC036544 Blackboard 12-02-2021 00:47:47 Closed BBI: Lateral: Brute Moderate
3- Monitoring
SOC-
7 Insurance failures
Force from the
Internal Auth Moderate Monitoring
INC036949 Vantage Group 12-23-2021 22:16:26 Resolved Spam- Email
user 3- SOC-
5 Holdings Ltd. Failure--
Notification || Moderate Monitoring
INC036721 Vantage Group 12-10-2021 14:22:49 Closed manikantha.karnati
Spam Email
administrator 3- SOC-
6 Holdings Ltd.US Vantage
Notificationuser's -
INC036914 MFX change 12-22-2021 01:32:20 Resolved AIE: - Account Moderate
MFXFleming
Heather
|| 3- Monitoring
SOC-
3 Vantage
Lockedout-- user's - Moderate Monitoring
INC036821 Vantage Group 12-16-2021 12:31:14 Closed Multiple
Thomas Burtle, 3- SOC-
2 Holdings Ltd. vgundam
authentication Moderate Monitoring
INC036580 Vantage Group 12-03-2021 07:30:30 Closed Christina
Spam Email Steinmann 3- SOC-
8 Holdings Ltd.US failures from||the
Notification Moderate Monitoring
INC036551 MFX change 12-02-2021 04:25:33 Closed MFX
user - Account
- jessica.chavez 3- SOC-
7 Vantage
Lockedout user- Nick
INC036561 Blackboard 12-02-2021 08:37:45 Closed BBI - Lateral: Brute Moderate
Pritchard
-- 3- Monitoring
SOC-
1 Insurance sbegum
Force Internal Auth Moderate Monitoring
INC036944 Vantage Group 12-23-2021 09:36:51 Closed Spam Email 3- SOC-
3 Holdings Ltd.US Failure -
Notificationiipdemo\
|| Moderate Monitoring
INC036842 MFX change 12-17-2021 12:27:13 Closed Spam Email
mfxnessus 3- SOC-
0 Vantage
Notificationuser-|| Krista Moderate Monitoring
INC036782 MFX change US 12-14-2021 23:14:58 Closed Risky users
Robinson reported 3- Security
1 Vantage
in Azure user- Brent Moderate
INC036882 MFX change US 12-20-2021 10:48:51 Closed Laptop allocated : 3 -
Poliquin Hardware
8
INC036833 MFX change US 12-17-2021 03:36:24 Closed Mahendra
MFX - Account Morra Moderate
3- and
SOC-VDI
0
INC036735 MFX change US 12-12-2021 02:54:54 Closed Lockedout -
IKE negotiation Moderate
3- Monitoring
SOC-
2 mfxnessus
failed with error Moderate Monitoring
Subcategory Assignment group Assigned to Made SLA Updates
Network QuessGTS_SOC Ashwin K 1 11
Threat
User and QuessGTS_SOC Ashwin K 1 14
Detection
Entity QuessGTS_SOC Ashwin K 1 10
Behavior
End point
Analytics QuessGTS_SOC Ashwin K 1 10
Threat
User and QuessGTS_SOC Ashwin K 1 10
Detection
Entity
User and QuessGTS_SOC Ashwin K 1 10
Behavior
Entity
Security
Analytics QuessGTS_SOC Ashwin K 1 8
Behavior
Modification
User and
Analytics QuessGTS_SOC Ashwin K 1 10
Entity
User Threat QuessGTS_SOC Ashwin K 1 10
Behavior
Detection
Security
Analytics QuessGTS_SOC Ashwin K 1 7
Modification
User and QuessGTS_SOC Kumudha 1 12
Entity
User and QuessGTS_SOC Subramania
Kumudha 1 8
Behavior
Entity n
Subramania
User and
Analytics QuessGTS_SOC Kumudha 1 10
Behavior
Entity n
Subramania
User and
Analytics QuessGTS_SOC Kumudha 1 10
Behavior
Entity n
Subramania
User and
Analytics QuessGTS_SOC Kumudha 1 10
Behavior
Entity n
Subramania
User and
Analytics QuessGTS_SOC Kumudha 1 10
Behavior
Entity n
Subramania
Security:
Analytics QuessGTS_SOC Kumudha 1 11
Behavior
Internal n
Subramania
User and
Analytics QuessGTS_SOC Kumudha 1 11
Threat:
Entity Host n
Subramania
User and
Attack QuessGTS_SOC Kumudha 1 9
Behavior
Entity n
Subramania
Network
Analytics QuessGTS_SOC Kumudha 1 10
Behavior
Threat n
Subramania
User and
Analytics QuessGTS_SOC Kumudha 1 10
Detection
Entity n
Subramania
Network QuessGTS_SOC Kumudha 1 11
Behavior
Threat n
Subramania
Network
Analytics QuessGTS_SOC Kumudha 1 9
Detection
Threat n
Subramania
User and QuessGTS_SOC Kumudha 1 9
Detection
Entity n
Subramania
User and QuessGTS_SOC Kumudha 1 9
Behavior
Entity n
Subramania
User and
Analytics QuessGTS_SOC Kumudha 1 8
Behavior
Entity n
Subramania
User and
Analytics QuessGTS_SOC Kumudha 1 11
Behavior
Entity n
Subramania
Analytics QuessGTS_SOC Kumudha 1 11
Behavior n
Subramania
User and
Analytics QuessGTS_SOC Kumudha 1 9
Entity n
Subramania
Network QuessGTS_SOC Kumudha 1 11
Behavior
Threat n
Subramania
User and
Analytics QuessGTS_SOC Kumudha 1 10
Detection
Entity n
Subramania
Network QuessGTS_SOC Kumudha 1 11
Behavior
Threat n
Subramania
User and
Analytics QuessGTS_SOC Kumudha 1 12
Detection
Entity n
Subramania
User and QuessGTS_SOC Kumudha 1 12
Behavior
Entity n
Subramania
User and
Analytics QuessGTS_SOC Kumudha 1 10
Behavior
Entity n
Subramania
User and
Analytics QuessGTS_SOC Kumudha 1 9
Behavior
Entity n
Subramania
Analytics QuessGTS_SOC Kumudha 1 10
Behavior n
Subramania
User and
Analytics QuessGTS_SOC Kumudha 1 9
Entity n
Subramania
Network QuessGTS_SOC Kumudha 1 10
Behavior
Threat n
Subramania
Security:
Analytics QuessGTS_SOC Kumudha 1 18
Detection
External n
Subramania
User and QuessGTS_SOC Kumudha 1 8
Threat:
Entity n
Subramania
User and
Account QuessGTS_SOC Manjunatha 1 8
Behavior
Entity n
N
Attac
User and
Analytics QuessGTS_SOC Manjunatha 1 9
Behavior
Entity N
User and
Analytics QuessGTS_SOC Manjunatha 1 10
Behavior
Entity N
Analytics
Behavior
Analytics
User and QuessGTS_SOC Manjunatha 1 9
Entity
User and QuessGTS_SOC N
Manjunatha 1 8
Behavior
Entity N
Analytics QuessGTS_SOC Manjunatha 1 7
Behavior N
User and
Analytics QuessGTS_SOC Manjunatha 1 9
Entity
Security: QuessGTS_SOC N
Manjunatha 1 8
Behavior
Internal N
User and
Analytics QuessGTS_SOC Manjunatha 1 9
Threat:
Entity Host N
User and
Attack QuessGTS_SOC Manjunatha 1 9
Behavior
Entity N
User and
Analytics QuessGTS_SOC Mutakoduru 1 12
Behavior
Entity Narendracha
Analytics QuessGTS_SOC Parthasarath 1 7
Behavior ry
iParthasarath
K
User and
Analytics QuessGTS_SOC 1 9
Entity
Security: QuessGTS_SOC iParthasarath
K 1 10
Behavior
External iParthasarath
K
User and
Analytics QuessGTS_SOC 1 10
Threat:
Entity iParthasarath
K
User and
Account QuessGTS_SOC 1 10
Behavior
Entity iParthasarath
K
Attac
User and
Analytics QuessGTS_SOC 1 11
Behavior
Entity iParthasarath
K
Account
Analytics QuessGTS_SOC 1 14
Behavior
Lock iParthasarath
K
User and
Analytics QuessGTS_SOC 1 10
Entity
User and QuessGTS_SOC iPrathyusha
K E 1 10
Behavior
Entity R
Analytics QuessGTS_SOC Prathyusha E 1 10
Behavior R
Analytics QuessGTS_SOC Prathyusha E 1 10
QuessGTS_SOC R
Prathyusha E 1 11
User and QuessGTS_SOC R
Prathyusha E 1 9
Entity
User and QuessGTS_SOC R
Prathyusha E 1 13
Behavior
Entity R
User and
Analytics QuessGTS_SOC Prathyusha E 1 12
Behavior
Entity R
Analytics QuessGTS_SOC Prathyusha E 1 10
Behavior R
User and
Analytics QuessGTS_SOC Prathyusha E 1 10
Entity
User and QuessGTS_SOC R
Prathyusha E 1 10
Behavior
Entity R
User and
Analytics QuessGTS_SOC Varad Kumar 1 11
Behavior
Entity P A Kumar
Analytics QuessGTS_SOC Varad 1 12
Behavior P A Kumar
User and
Analytics QuessGTS_SOC Varad 1 10
Entity
User and QuessGTS_SOC P A Kumar
Varad 1 12
Behavior
Entity P A Kumar
Analytics QuessGTS_SOC Varad 1 11
Behavior P A Kumar
Security:
Analytics QuessGTS_SOC Varad 1 10
Internal
Security - IDs QuessGTS_SOC P A
Venkat Rao 1 15
Threat: Host Gurijepalli
Troubleshoo
Compromi Security Shwetha T 1 13
ting
User and Security Shwetha T 1 10
Entity
End point Security Shwetha T 1 13
Behavior
Threat
Analytics
Detection