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Ho, C.-L., & Au, W.-T. (2006) - Teaching Satisfaction Scale. Educational and Psychological Measurement, 66 (1), 172-185.
Ho, C.-L., & Au, W.-T. (2006) - Teaching Satisfaction Scale. Educational and Psychological Measurement, 66 (1), 172-185.
Ho, C.-L., & Au, W.-T. (2006) - Teaching Satisfaction Scale. Educational and Psychological Measurement, 66 (1), 172-185.
10.1177/0013164405278573
Ho, Au / Teaching
and Psychological
Satisfaction Scale
Measurement
Educational and
Psychological Measurement
Volume 66 Number 1
February 2006 172-185
Chung-Lim Ho
Wing-Tung Au
The Chinese University of Hong Kong
The present study proposes a teaching satisfaction measure and examines the validity of
its scores. The measure is based on the Life Satisfaction Scale (LSS). Scores on the five-
item Teaching Satisfaction Scale (TSS) were validated on a sample of 202 primary and
secondary school teachers and favorable psychometric properties were found. As
hypothesized, teaching satisfaction as measured by the TSS correlated positively with
self-esteem but negatively with psychological distress and teaching stress. The TSS
scores had good incremental validity for psychological distress and teaching stress be-
yond earlier Job Satisfaction Scales. The TSS offers a simple, direct, reliable, and valid
assessment of teaching satisfaction. Future development of the TSS is discussed.
Authors’Note: This paper is dedicated to the late Prof. Jin-Pang Leung who made a significant contribution
to this project. Please address correspondence to Winton Au, Department of Psychology, The Chinese Uni-
versity of Hong Kong, Shatin, NT, Hong Kong; e-mail: wintonau@cuhk.edu.hk.
172
Ho, Au / Teaching Satisfaction Scale 173
that individuals are predisposed to experience and react to events and circumstances in
positive or negative ways, and therefore a global dimension of measurement is pre-
ferred. The respondent gives an overall evaluation of the various aspects of the job and
produces an integrated response. Bottom-up theories suggest that teaching satisfac-
tion is derived from a summation of pleasurable and unpleasurable moments and
experiences. In other words, satisfaction comes from a number of particular domains
(e.g., good colleagues’ relationship, clear work role, and happy teaching environ-
ment). Facet measures target on specific aspects of their jobs. Most researchers adopt
the facet approach to measure satisfaction (e.g., Job Descriptive Index [JDI; Smith,
Kendall, & Hulin, 1969], Minnesota Satisfaction Questionnaire, and Warr’s Job Satis-
faction Scale [WJSS; Warr, Cook, & Wall, 1979]) because not only can the domains of
contributing to teaching satisfaction be found, but the overall level of satisfaction is
obtained through simply adding up all the domain scores. However, the facet approach
has several methodological problems.
researcher should not force a person to use a predetermined set of criteria to evaluate
the teaching satisfaction experience. However, facet measurements (including WJSS)
do impose those criteria upon the respondents. Although affect or satisfaction within a
certain domain may be assessed, the emphasis is usually placed on an integrated judg-
ment of the person’s job. The simple evaluation of job satisfaction from work domains
may be inadequate to present a true and fair picture. Therefore, it is our opinion that a
global measure is preferred to a facet measure to evaluate teaching satisfaction.
tion drawn from respondents’ cognitive judgment and affective feeling on their life.
The cognitive judgment component could compensate for the inadequacies of BRJSS
when measuring job satisfaction. In addition to the positive relationship between life
satisfaction and job satisfaction, we used the LSS as the blueprint to develop the pro-
posed TSS. The TSS reflects teachers’ judgments that on the extent to which their
work is satisfying and meeting their needs. It assesses an overall impression that
teachers have about their work. The TSS takes into consideration both the discrepancy
between teacher’s real and ideal job states and the hypothetical behavioral responses
of choosing teaching as a job. In short, the TSS allows teachers to arrive at a subjec-
tive judgment on job satisfaction from a variety of psychological and situational
appraisals.
Convergent validity. Although the WJSS and BRJSS have their discrepancies, both
are well-established measures for checking convergent validity. The correlation be-
tween the proposed TSS and the WJSS and BRJSS established measures will be
examined to assess convergent validity.
These two instruments have fairly good psychometric properties for their scores. In
Ulleberg and Rundmo’s study (1997), the Cronbach’s alpha coefficients for WJSS
subscale scores were .82, and .75, and .53 for the factors of satisfaction with employee
relations, intrinsic job satisfaction, and extrinsic satisfaction with the working condi-
tions, respectively. In another independent sample of 222 university employees, the
reliability of BRJSS scores was .88 (Judge et al., 1998). Furthermore, the measure of
overall satisfaction correlated, on average, at .89 with a composite measure of the fac-
ets of the JDI (Smith et al., 1969). In addition, the average correlation between the self-
and significant-other reports was .68.
Criterion-related validity. The correlation between the proposed TSS and estab-
lished measures of teaching stress, psychological distress, and self-esteem will be
examined to assess the criterion-related validity of TSS scores. In general, teachers
who are more satisfied experience less teacher stress, less psychological distress,
and higher self-esteem. Smilansky (1984) found that elementary school teachers with
lower work satisfaction reported more job-related stress. Chao (1995) investigated
occupational stress among school teachers and found that teachers who reported a
higher level of work stress had a lower job satisfaction. Borg, Riding, and Falzon
(1991) also drew a similar conclusion that “teachers who reported greater stress were
less satisfied with their job and less committed to choose a teaching career were they to
start life over again” (p. 59). Dewe (1986) also identified a number of work stressors
and insufficient satisfaction from work was one of them. In summary, there is ample
evidence to suggest that teaching satisfaction is associated with stress.
Outcomes of work stress are poor physical health and low self-esteem. Teachers
under stress experience feelings of exhaustion, irritability, tension, and headache fre-
176 Educational and Psychological Measurement
Method
Participants
A total of 202 teachers in 7 primary schools and 15 secondary schools in Hong
Kong participated in a questionnaire study. Among the 87 questionnaires sent to the 7
primary schools, 83 questionnaires were returned, and the response rate was 96.9%.
There were 16 male and 67 female teachers. The numbers of teachers teaching in gov-
ernment schools, subsidized schools, and private schools were 1, 39, and 43, respec-
tively. Sixty-seven percent of the teachers were younger than 40 years old. Among the
123 questionnaires sent to 15 secondary schools, 119 questionnaires were returned
and the response rate was 96.5%. There were 51 male and 68 female teachers. The
numbers of teachers teaching in government schools, subsidized schools, and pri-
vate schools were 3, 90, and 26, respectively. Eighty-three percent of teachers were
younger than 40 years old.
Procedure
The questionnaires were distributed to 30 teachers taking an extramural course on
“Positive Classroom Management” organized by the School of Continuing Studies
at The Chinese University of Hong Kong. These teachers completed the question-
naires in class, and they also helped distribute the questionnaires to their colleagues.
These colleagues returned the completed questionnaires to the teachers within 2
weeks. Another 2 weeks later, the teachers gave their colleagues a second question-
naire (a short form consisted of the teaching satisfaction scale only) to assess test-
retest reliability. Finally, the teachers returned all questionnaires to the authors. To
encourage truthful responses, all respondents remained anonymous.
Questionnaire
The questionnaire was written in Chinese to save respondents time on reading and
filling the questionnaire. The introduction stated that the purpose of the questionnaire
study was about measuring teaching satisfaction.
The questionnaire consisted of two sections. The first section asked about teacher’s
biographical information: sex, age, type of school that they are employed by, educa-
Ho, Au / Teaching Satisfaction Scale 177
tion, length of teaching experience, teacher training, major duties in addition to teach-
ing in the school, and class size.
The second part composed of the TSS and five other scales to assess the convergent
and criterion-related validity of TSS scores. The WJSS and BRJSS were used to assess
convergent validity. The General Health Questionnaire (GHQ), Teaching Stress In-
ventory (TSI), and Rosenberg’s (1965) Self Esteem Scale (SES) were used to assess
criterion-related validity. All scales with an original English source were backward-
translated and compared with the original scale to ensure language equivalence.
Instruments
TSS. The scale consists of five items asking the teachers how he or she feels about
his or her job satisfaction in various ways. These five items were derived from the LSS
by changing the wordings to fit for teaching. For example, an item of the LSS is “In
most ways, my life is close to my ideal.” This item is modified as “In most ways, being
a teacher is close to my ideal.” The other four items of the TSS are “My conditions of
being a teacher are excellent”; “I am satisfied with being a teacher”; “So far I have got-
ten the important things I want to be a teacher”; and “If I could choose my career over, I
would change almost nothing.” For each item, teachers responded on a 5-point scale
with the endpoints 1 = strongly disagree to 5 = strongly agree.
BRJSS. The BRJSS has five items. These five items are, “I feel fairly satisfied with
my present job,” “Most days I am enthusiastic about my work,” “Each day of work
seems like it will never end,” “I find real enjoyment in my work,” and “I consider my
job rather unpleasant.” For each item, teachers responded on a 5-point scale with the
endpoints 1 = strongly disagree to 5 = strongly agree. The internal consistency reli-
ability reported in Brayfield and Rothe (1951) was .75.
GHQ. Psychological distress was measured by the 28-item version of the GHQ.
The GHQ was developed by Goldberg (1972) and has been extensively used as an
indicator of minor psychiatric disturbance. A large composite score indicates a large
likelihood of suffering severe psychological distress. The Cronbach alphas for the
four subscale scores—somatic symptoms, anxiety and worry, social dysfunction, and
severe depression—reported by Goldberg were .79, .90, .75, and .69, respectively.
Scores on each subscale were validated using the Clinical Interview Schedule (CIS)
developed by Goldberg and Blackwell (1970). For each item, teachers responded on a
5-point scale with the endpoints 1 = rare to 5 = always.
TSI. Teaching stress components were measured by the 25-item TSI in which the
first 20 items were derived largely from the 51 sources of stress reported in Kyriacou
and Sutcliffe (1978) and covered various aspects of teaching environment. The
Cronbach’s alpha coefficient reported in Kyriacou and Sutcliffe was .90. The last 5
items were derived from another study (Ho & Leung, 2002; Leung & Ho, 2001) indi-
cating five kinds of classroom misbehaviors that frequently occurred in Hong Kong
schools. The revised scale covers five aspects of teaching stress including class-
room misbehaviors, external pressure, classroom management, relationship with col-
leagues and students, and inadequate resources. Each item was rated in terms of teach-
ers’ response to the question, “As a teacher, how great sources of stress are these
factors to you?” All responses were scored on a 5-point ordinal scale, with response
options ranging from 1 = no stress, 2 = mild stress, 3 = moderate stress, 4 = much
stress, and 5 = extreme stress.
Results
Descriptive Statistics
Table 1 shows that the obtained scores from all instruments were reasonably reli-
able, with the possible exception of the WJSS Extrinsic Satisfaction subscale. The
Cronbach’s alphas of all full-scale instruments range from .70 to .93. These estimates
Ho, Au / Teaching Satisfaction Scale 179
Table 1
Reliability and Descriptive Statistics for Scores of All Instruments
Instrument Cronbach’s Alpha Mean SD
reached the minimum criterion of .70 suggested by Nunnally (1978). The mean scores
of the three satisfaction scales (i.e., TSS, WJSS, and BJSS) exceeded the midpoint
value of 3.0, which indicates that the teachers were quite satisfied with their job.
Because the composition of the respondents seems to be heterogeneous on the fact that
30 teachers were course members whereas 172 teachers were their colleagues, we
believe the effect on score means by self-selection bias was minimized. The teachers
also had generally low psychological distress, low teaching stress, and high self-
esteem.
Factor Analysis
The interitem correlation matrix of the TSS was factor analyzed using the principal
axis factor analysis method. The number of factors to be extracted was determined by
an inspection of the scree plot of the eigenvalues. Using this criterion, a single factor
emerged that accounted for 53.3% of the variance. Parallel analysis (O’Connor, 2000)
using random data based on 200 respondents and five items found a mean eigenvalue
for the first factor as 1.20 and the upper 95th percentile at 1.30. In this study, the
eigenvalue for the first factor was 2.67, which exceeded the threshold as indicated by
the parallel analysis above. The second factor from the random data found a mean
eigenvalue of 1.08 and the upper 95th percentile at 1.15. In this study, the eigenvalue
for the second factor was 0.88, which was lower than the 95th percentile value of the
random factor. Thus, we concluded that the TSS scores were unidimensional. The
TSS items with their respective factor pattern coefficients are presented in Table 2.
The Chinese version can be obtained upon request from the authors.
180 Educational and Psychological Measurement
Table 2
Teaching Satisfaction Scale Items and Factor Pattern Coefficients
Item Coefficient
Note: N = 202.
Reliability
The TSS scores yielded on 2-week test-retest reliability coefficient of .76. The
Cronbach internal-consistency (alpha) coefficient was .77. Furthermore, the interitem
correlations for the five TSS items ranged from .17 to .55. The corrected item-total
correlations for the five TSS items were .56, .56, .63, .66, and .34, again showing a
good level of internal consistency of the obtained scores.
Convergent Validity
Convergent validity of the TSS scores was assessed via correlation with the WJSS
and BRJSS. The TSS correlated positively with the BRJSS (r = .50) and the WJSS (r =
.47). The TSS also correlated positively with the three subscales of WJSS: (a) Satis-
faction With Employee Relations (r = .42), (b) Intrinsic Satisfaction (r = .42), and (c)
Extrinsic Satisfaction (r = .35).
Criterion-Related Validity
Teaching stress. A lower TSS score was also associated with more teaching stress.
Specifically, three subscales of TSI showed that teachers with lower satisfaction expe-
rienced more classroom misbehaviors (r = –.16), and perceived inadequate resources
(r = –.16), whereas teachers who were more satisfied were better at classroom man-
agement (r = .19). These correlations are all modest, but they are consistently in
expected directions. Teaching satisfaction, however, was not associated with external
pressure (r = –.015) or relationship with colleagues and students (r = .079).
Ho, Au / Teaching Satisfaction Scale 181
Table 3
Comparison of Correlations Between the TSS and Other Job Satisfaction
Scales and Related Measures
TSS WJSS BRJSS
Note: N = 202. TSS = Teaching Satisfaction Scale; WJSS = Warr’s Job Satisfaction Scale; BRJSS =
Brayfield-Rothe Job Satisfaction Scale.
Comparing criterion-related validities among TSS, WJSS, and BRJSS scores. The
criterion-related validities among the three satisfaction measures scores were com-
pared. The magnitudes of the correlation coefficients show that the TSS tended to have
stronger relations with psychological distress, teaching stress, and self-esteem than
did the WJSS and BRJSS. The results are summarized in Table 3.
Incremental Validity
To examine the relationship between the TSS and stress as measured by the TSI
beyond that of the WJSS and the BRJSS, a hierarchical multiple regression analysis
was employed. We first tested the contribution of the WJSS and BRJSS to teaching
stress by entering WJSS and BRJSS in Block 1. Then, we tested whether the TSS
would account for additional teaching stress variance after controlling for the WJSS
and BRJSS scores. As we anticipated, TSS accounted for additional variance beyond
the WJSS and BRJSS, ∆R2 = .04, F(1, 171) = 3.33, p < .05. The result suggests that
TSS contributes to explaining teaching stress above and beyond WJSS and BRJSS.
We also examined the influence of WJSS, BRJSS, and TSS on psychological dis-
tress as measured by GHQ. Following the same steps as in the analyses above, we
entered the WJSS and BRJSS in Block 1 and entered the TSS in Block 2. As antici-
pated, the TSS contributed to explaining psychological distress above and beyond the
WJSS and BRJSS, ∆R2 = .10, F(1, 175) = 7.73, p < .05. The results of the TSS incre-
mental validity are summarized in Table 4.
182 Educational and Psychological Measurement
Table 4
Hierarchical Multiple Regression Statistics for
Equations Predicting Teaching Stress and Psychological Distress
2
Unstandardized R
2
Coefficient SE R Change F (df)
Note: N = 202. TSS = Teaching Satisfaction Scale; WJSS =Warr’s Job Satisfaction Scale; BRJSS =
Brayfield-Rothe Job Satisfaction Scale.
*p < .05.
Discussion
The TSS scores also demonstrated expected criterion-related validities with self-
esteem, psychological distress and teaching stress. This study replicated earlier results
that indicated that teaching stress level correlated negatively with teaching satisfac-
tion (Kyriacou, 1987; Manthei & Solman, 1988; Mykletun, 1985; Otto, 1986). Self-
esteem was positively correlated with teaching satisfaction, which further supports
Judge et al.’s study (1998). In addition, teachers with a low level of satisfaction experi-
enced negative emotional aspects such as anxiety, being worried, or being depressed.
Previous findings showed that these emotions are the major predictors for teachers
leaving the profession (Konert, 1998; Su, 1997).
Furthermore, the TSS showed incremental criterion validity on top of the WJSS
and BRJSS when predicting teaching stress and psychological distress. The TSS’s
merit is possibly due to its specificity on measuring teachers’ satisfaction. The WJSS
and BRJSS are more general in measuring job satisfaction across all kinds of jobs and
they are not specific for teachers. On the contrary, the TSS is worded specifically for
teaching. The construct validity of the TSS scores has been further substantiated in
another study involving 547 teachers in Hong Kong (Ho, 2003). As hypothesized,
teachers who were less satisfied (as measured by TSS) had a stronger intention to
leave (r = –.33).
Limitations
It should be noted that no cause-effect relation was tested between the TSS and
other variables (e.g., psychological distress, self-esteem, and teaching stress) in the
present study. Further research needs to establish a teaching satisfaction model by test-
ing the causal relation teaching satisfaction and these variables in greater depth. More-
over, further research needs to establish the discriminant validity of the TSS and also
explore the relation between teaching satisfaction and affect as well as the relation
between TSS and other facet measurements of teaching satisfaction.
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