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Contact
feranto.koko@gmail.com
Koko Feranto
Strategic Management | Business Analysts Specialist
www.linkedin.com/in/koko- Jakarta
feranto-40b5012b (LinkedIn)

Summary
Top Skills
Business Process Improvement Specialized in Strategic Management and Business Analysis. Focus
Project Management on providing strategic data and information to enhance the business
Performance Management competitive advantage (people, process, outcome) through data
science & integration (BI system).

Experienced in several types of industry: Manufacture, Retail,


Logistic & Distribution, Plantation (Rubber, Palm Oil), and Forestry
industry provide me benefits in terms of obtaining the effectiveness
and efficiency of the organization learning curve and learning capital
in developing business competitiveness. I closely work with senior
member of the organization with high detail-oriented and organized.

Scope of expertise:
BI dashboard management, Balance Scorecard, Performance
Management System, Business Process Development, Organization
Development, Improvement Management (culture development), and
Quality Management System.

Experience
Kawan Lama Corporate
6 years

Corporate Business Process Improvement Sr. Manager


May 2016 - Present (5 years 6 months)
Greater Jakarta Area, Indonesia

Improve company’s business processes performance through reliable data


science and integration. Specific outcomes :
• Develop BI dashboard management system.
• Improve the reliability of Balanced Scorecard and Performance Management
System implementation.
• Identify business process improvement opportunities to enhance company's
competitive advantages.

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• Improve the effectiveness and efficiency of Problem Solving and Decision


Making processes.

Corporate Organization Development Sr. Manager


November 2015 - April 2016 (6 months)
Jakarta

Develop and integrate human resource programs and associated projects to


achieve strategic business goals and operational objectives include as follow:
• Develop systems, structures and processes to improve synergy, collaborative
action, and performance of the functions in the organization.
• Encouraging organization members to achieve their full potential.
• Accelerate company’s business performance through Balance Scorecard
implementation and Performance Management System.

PT Agra Bareksa
Corporate Strategic Management System
January 2013 - November 2015 (2 years 11 months)
Jakarta, Indonesia

PT. Agra Bareksa is a business group which develops forest plantation with
resources in Kalimantan, Indonesia. Corporate Strategic Business Process
Management has responsibility to driving strategic management integration to
meet the company's vision & mission objectives.

Specific deliverable:
• Business analyst & development: map the company’s business process by
strategic business function, and critical key process. Set up business process
maturity level and milestone planning. Also conduct projects performance
review & business performance analysis in graphical report (dashboard
management).
• Develop Balance Scorecard (KPI). Facilitate strategy learning through review
& refine the strategy that aligning the organization and its environment to
achieve organizational goals and assure the corporate strategic objectives
being comprehend in all level of organization.
• Implement risk analysis and performance monitoring as critical business
information to assist decision making at all strategic levels and develop
creative recommendations of control and action plan that are actionable.
• Analyze SOP to ensure adequacy and effectiveness process standardization
and deliver project management toward cross function business process
improvement initiatives to achieve effective processes and efficient resources
utilization.

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GUIDELINES
* Improve business process performance.
* Improve stakeholder satisfaction.

SPECIFIC ACCOMPLISHMENT
• Set up business process maturity level and milestone planning.
• Identify and define the business process improvement initiatives (top-down
project) that help the organization performance fulfill the strategic objective.
• Conduct business performance analysis and projects performance review
(PDCA)

Triputra Group (PT. Daya Adicipta Mustika)


Management Development
January 2011 - December 2012 (2 years)
Bandung, Indonesia

PT. Daya Adicipta Mustika was one of the best main-dealership of Honda
motorcycle in Indonesia. Management Development were responsible as
strategic partner of company in business development, strategic management,
and business process improvement. Strategic role of Management
Development was leveraging organization excellent to create and sustain
the competitive advantages. Performing organizational readiness stage in
formulating Balance Score Card strategy has beneficially impact to an effective
process deployment, performance control and monitoring, and proper result
of the strategy. Conduct risk management system with all managerial level
to identify and develop creative recommendations of control and treatment
plan that are actionable. Carry out research, collect data, and conduct analysis
on various business / operational issues to leverage business unit strategy
(Balance Score Card). Also performing annually planning cycle.

Specific accomplishments:
• Ensure business process excellent within enterprise (KPIs, SLAs, and
scoreboards) with implementing business process current-future mapping to
identify lack of control, process, outcome, or procedure.
• Develop Balance Scorecard for corporate and all business unit in order
leveraging business competitive advantage, process improvement, and
organizational change & development.
• Business Process Improvement Project Leader of Part Sales & Marketing
Division (Part Sales Dept. – Inventory & Warehouse Dept. – Part Distribution
Dept.) with increase 40% of sales volume, 41% lead time reduction, and 31%
cost reduction.

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• Build marketing metric of Effective Promotion & Marketing Activity -


Promotion Activity Index (Return On Marketing Investment perspective).

Triputra Group
Management Development
2009 - 2012 (3 years)

PT Daya Adicipta Mustika


Business Process Analyst
May 2009 - December 2010 (1 year 8 months)
As management strategic partner for PDCA cycle, Business Process Analyst
was responsible for three main issues which is performance management,
business process improvement and standardization management to support
company strategic objectives.
In able to optimize those issues process improvement has a several function
as follow: performing business process analysis and measurement, evaluate
each process to validate the current priority level and consider opportunities for
improvement. Leading to drive a strategic business processes improvement
that meet company's objectives, streamlining the business processes, cost
efficiency, and increase productivity. Leverage improvement culture. Trusted
to be improvement committee advisor for improvement process development,
performing improvement forum convention, and ensure the internal control
adequacy & effectiveness of SOP implementation.

Specific accomplishments include:


• Project leader of After Sales Service improvement process and generated
more than Rp.130 million in annual revenue.
• Significant achievement in annually holding business process improvement
convention of Triputra Improvement Forum.
• Build improvement system and database to increase number of employee
involvement in improvement and leverage the maturity of organization
improvement culture.
• Facilitating, control & review the performance, also quality of company
business unit KPI’s and SOP (Quality Management System).

PT Aichikiki Autoparts Indonesia


Engineering Leader
September 2003 - June 2005 (1 year 10 months)
Karawang, Indonesia

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PT. AAI was a manufacturing company that entrusted to produce an


automotive component for two & four wheel vehicle of Astra Group. As
engineer I had responsibility for the equipment optimization, procedures,
and departmental budgets estimation of maintenance costs and evaluation
of alternatives in accord to achieve better maintainability, reliability, and
availability of production process and maintenance program effectiveness.

Specific accomplishments include:


• Developed MRP-Based Maintenance Resources Management System to
analyze of repetitive equipment failures and spare parts management.
• Develop QA system & SOP to leverage product quality management.
• Increased tools performance and reliability. It boosts production rate up to
50% – 60% and maintains the product quality accord with QC product standard
guidance.

Education
Universitas Gadjah Mada (UGM)
Bachelor, Industrial Engineering · (2006 - 2009)

Politeknik Negeri Bandung


Diploma, Mechanical Engineering · (2000 - 2003)

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