Respondent no.

1
Interview Statement Codes
1.How would you describe your food
business strategy?  Customer’s satisfaction
 Open to all people
Answer: To give happiness to all ages,  Acknowledgement of Pandemic
Especially the younger ones,  Improvement
Since the pandemic we've been having
inflation here and there,
So we make sure that we improve our
menu from time to time to cater to all ages
that in return would give us good profit
2.What were the common problems that
you have encountered in selling foods?  Acknowledgement of Pandemic
 Issue on budgeting
Answer: Since the pandemic, price has  Customer’s Good Feedback
always been an issue but we make sure to
add quantity when products are being
prepared so it would still be a wow for the
customer.

3.How do you manage the problems in

your business?  Development of product
 Customer’s feedback
Answer: Innovate, improvise and improve.
Ask for feedback because feedback helps
a business improve.

4. What is the benefits of having food

business?  Income generating
 Owner’s enjoyment
Answer: Daily source of income  Convenient
Daily source of happiness especially when
you are inside an enclosed neighbourhood
because it will be convenient for them that
from time to time there are foods/snacks
they can try without leaving our village.

5.What are the ideas that you can suggest

to the people who also want to have food  Always consistent
business?  Listening skills
 Development
Answer: Be consistent. It wont always be a  Provide a quality service
wow day but stay consistent. Listen to
feedback and improve your service and
menu. Make sure you are always on the
trend, or at least you have an idea about
the trend. Lastly, dont lower your prices
base on the needs and capability of your
customers and future ones rather provide
value and quality to every order they will
place
Respondent no. 2
Interview Statement Codes
1,pag aralan ng maboti bago mag negosyo  Study and learn it carefully
ng pag kaen.

2,nag mamadali na customer  Handling Irrate Customer

3,kausapin ang customer kong elang  Asks customers

minoto sya pwdi mag antay .

4,para yong mga taong wala na time  Handy

mag loto. eto po pwdi na silang maka
kaen agad..

5,pag laanan ng oras para pag aralin ng  Time management

maboti sa pag kakaroon ng negosyo na  Study and Learn it carefully
pag kaen..

Respondent no. 3
Interview Statement Codes
1. By publishing my food products on
social media, I may reach a wider  Promotional activities using social
audience. media
 Target large potential customer
2. The most typical concerns I've
encountered are when there are more  Excess uneaten food
items left over than can be sold, as well as  Resources issues
issues with meal preparation such as
supply sources.

3. n every problem, I look for better

answers.  Finding Solutions

4. Demand is high; many individuals

currently prefer to buy food rather than eat  High demand
out.  Preferred choice

5. If you want to have a food business. Its

good to you have that you have a passion  Passionate
in what you are doing. You can easily  Smooth and efficient transaction
make your business to become  Providing a good quality service
successfull, and make sure to have a good
quality and healthy food that you will make.

Interpretations of data
Codes:
1. Convenient
2. Handy
3. Preferred choice

Theme: Very accessible

The respondents claimed that having a food business is very accessible for
the customer. The customers preferred take out food because it is very convenient
and less time consuming.

Codes:
1. Development of Product
2. Providing a quality service
3. Promotional Activities using social media

Theme: Excellent marketing strategies

Excellent marketing strategies like development of product by improvising and

innovating, providing a high quality service despite of price hike and pandemic and
using promotional strategies like social media is very useful. In times of pandemic,
alternative strategies shall be provided.

Codes:
Customer's feedback
Handling irate customers
Listening skills

Theme : Communication with the customer

One of the key for successful and good relationship with the customer is by
communicating with them. By means of communication they can understand the
customers’ issue, requests and grievances. It is the best solution to handle
customers’ issue.

Codes:
Passionate
Consistent
Time management

Theme : Excellent character of a business owner

It is not just the product that needs to be developed. The character itself of a
business owner is also recognized and considered. Excellent character of a business
like being passionate, consistent and having a good time management will contribute
to the business success even in times of conflict or pandemic as well.