Q&A Town Hall With MMU President, Cyberjaya, 7 Sept 22

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Town Hall with the President

Q&A Polls

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Popular Recent 179 questions

Anonymous
2
now new

Boleh balik terus lepas ni tak? Lapar. Kena mengopi tenangkan jiwa

Anonymous
4
now new

Salary adjustment is a must! The increment in MMU can’t even caught up the inflation for years. At least
COLA (cost of living adjustment) should be implemented.

Anonymous
5
now

According to Malaysia’s rate, my salary is currently at B40 - an academic. Please relook

Anonymous
6
now

I think all questions and statement posted need to be respected and not to be deleted or hide from
President.

Unknown
U 3
now
Ask
Can we expand marketing team. We really need more staff . Not just academician. If we want to reach
more number of enrolments we need more menpower.

Anonymous
0
1 minute ago
jom makmakk..

Anonymous
3
1 minute ago

the permanent ship should be offered, not applied.

Anonymous
2
1 minute ago

bukan SEED staff je, staff DEPARTMENT lain pun sama. jawab email lambat, call tak nak jawab, ada
benda urgent tak boleh advise sebab bos tak ada

Anonymous
2
1 minute ago

Why it is so difficult to get confirmation of permanent position although we achieved every


requirements? There is no security for the staff...

Anonymous
2
1 minute ago

The comments are a clear singular voice that WE ARE NOT HAPPY WITH YOUR LEADERSHIP.

Anonymous
8
1 minute ago

Admin can work 8 hours a day, go back home and no longer need to reply emails. Academics need to
reply emails even midnight, even consultation late night...

Anonymous
9
2 minutes ago

Don't be too picky on who gets level 3 and 4, sometimes we just need recognition, my dean is
supportive but not HCM

Anonymous
0
2 minutes ago

we already have long contract staff prof. 10 years already in contract status
Anonymous
4
2 minutes ago

Current salary is too low. Been working here for 10 years

Anonymous
1
2 minutes ago

No planning from HOD. how?

Anonymous
4
2 minutes ago

academic staff well being are being ignored

Anonymous
3
2 minutes ago

Please be more fair in academic promotion , the promotion are very subjective and taking the external
peers who are fr different backgrounds not based on real

Anonymous
9
3 minutes ago

Our internal support service departments work culture need to be improved. Not replying to emails,very
long respond time (some time dont even respond) HCM,STAD.

Anonymous
7
3 minutes ago

"hang in there" literally hanging about to collapse.

Anonymous
6
3 minutes ago

sembang santai nanti jangan jumpa boss2 je..jumpa orang bawahan jugak...jumpa org bawahan tanpa
protokol.

Anonymous
2
4 minutes ago

The credit will go to some of you... We won't be credited at all, used and discarded
Anonymous
2
4 minutes ago

The solutions presented always end up becoming a minefield which everyone is forced to navigate just
to get the minimum reward

Anonymous
9
4 minutes ago

Other organization's HR was quite suprised when they found out how low I'm being paid here...

Anonymous
5
5 minutes ago

Tolong la we all Prof. Sape lagi yg nak tolong kalau bukan Prof

Anonymous
8
5 minutes ago

Look back into KPI ya Datuk. Jangan letak Level 3 tu seorang sahaja dalam 1 Division/Faculty tu.
Semua kerja lebih dari Bangla. Hargailah mereka sementara ada

Anonymous
8
5 minutes ago

Can i suggest we channel the budget to upgrading MMU facilities? e.g., road signs, paint, rather than
spending on MMU sugar, serviette, unnecessary events,etc

Anonymous
4
5 minutes ago

There are different (unfair) treatment in workload without transparency. Some holding position needs to
teach while some dont.

Anonymous
4
5 minutes ago

Please go back to 5 level assessment, something we have couple of years ago. We do not have to
follow TM in everything. Education sector is different

Anonymous
7
5 minutes ago
Gov job has increment of at least RM200 annually. We don't even get RM100.

Anonymous
4
5 minutes ago

We want to be appreciated

Anonymous
4
5 minutes ago

Teaching hours is very subjective. Quantifying it is challenging. The policy introduced now will make us
work less actually if we really being calculative.

Anonymous
13
6 minutes ago

How come the workload increasing more than double but no salary adjustment? The EPF also reduced.
That's bully and cheating.

Anonymous
3
6 minutes ago

Ada mi sua tak lepas ni?

Anonymous
10
6 minutes ago

We are aspiring to overtake Sunway Uni, Taylor Uni etc...but our salary much lower than them....it's not
about levelling with other unis, it's about high living

Tired Lecturer
T 6
6 minutes ago

We understand the teaching load for dual calendar, but can the kpi reflects that as well. Not just stay
the same as if everything is business as usual.

Anonymous
8
6 minutes ago

10 years work - increment total below RM800. Do the math and see how long we will stay
Anonymous
7
6 minutes ago

When employee engagement is good, employees are more than willing to go above and beyond ...

Anonymous
7
6 minutes ago

Seeking HCM's support not to assign problematic staff to heavily loaded depts. coz we require effective
and rajin staff. To consult the receiving dept first

Anonymous
3
7 minutes ago

Family day please

Anonymous
5
7 minutes ago

Its a bit difficult for the staffs to defend themselves when we have problem with problematic
students...its like a one man war

Anonymous
5
7 minutes ago

Saya lapar. Ada makan makan tak?

Anonymous
3
7 minutes ago

Ayuh family day kawan-kawan

Anonymous
6
8 minutes ago

Academics are asked to understand what’s happening to MMU. claim that it is temporary. pls give
some sort of appreciation to academics, we’v suffered since 2021

Anonymous
12
8 minutes ago

Please record all the responses here and do something about them. Present the action plan in the next
townhall.
Anonymous
8
8 minutes ago

You can see we all burnout. Jom la buat family day.

Anonymous
2
8 minutes ago

academic calendar under exam unit kan? sebab saya dengar nama prof ek to handle

Anonymous
4
8 minutes ago

Please do not get toxic in the comments and just throw around accusations that mislead others. There
are many in management who also work very hard for you.

Anonymous
3
8 minutes ago

Anonymous
2
8 minutes ago

HCM did not have teaching and learning development for non exec staff.. how to upgrade and
promotion..end up..Gaji Siling.. hahaha?? HCM..owhh HCM...

Anonymous
0
9 minutes ago

What happened to blended learning strategy?

Anonymous
8
9 minutes ago

Do extra job still level 2, for years stuck at level 2. After years of hard work still unnoticed and not being
appreciated. So depressing.

Anonymous
9
9 minutes ago

SinceTM RnD & MMU are in one eco system, please consider standardize salary range/band, TMRnD
salary range is much higher than us. Please consider to standardiz

Bunda
B 5
10 minutes ago

Sala. Prof, please reconsider again our medical benefit, increase the medical sp limit , dental limit.
(currently dental limit only 100).

Anonymous
1
10 minutes ago

HCM should leverage TM brokers for a lower cost or employ an insurance broker to review our
insurance policy.

Anonymous
7
10 minutes ago

Nak marah. Tapi kene sabar…

Anonymous
8
10 minutes ago

People gonna leave before salary adjustment . Work not worth the pay received

Anonymous
15
10 minutes ago

some of HOD, reserve good assessment for their cronies & pets. pls look at thehistory of level 3
achievement. same person at some department.

Anonymous
1
10 minutes ago

......

Anonymous
3
10 minutes ago

Bertenang semua... Sila bertenang

Anonymous
13
11 minutes ago
Our salary increment cannot fight with inflation. If staff is stressing over making ends meet, how can we
do our job whole-heartedly?

Anonymous
3
11 minutes ago

Now do 5 level la. Never do job can put level 2.. do job level 3.. do extra job level 4... power level 5..
macam tu prof

Anonymous
4
11 minutes ago

Promotion for long service staff is non-existence. Feel so demotivated

Anonymous
4
12 minutes ago

Academic promotion's external peer review very subjective...external peers are from local government
insitutions, which are in different background...

Anonymous
7
12 minutes ago

Please consider the staffs side as well if there are complaints from students. Sometimes its too glaring
that this is more "customer is always right".

Anonymous
6
12 minutes ago

if no salary adjustment, at least naik gaji banyak sikit la untuk tahunan...huhu. kerja dah lebih 10 tahun,
basic masih rendah..

Anonymous
4
13 minutes ago

We need laundry shop & ATM center at starbee center

Anonymous
10
13 minutes ago

Sadly we don't have any salary adjustment yet, other private companies have already had their salary
adjustment in view of the new minimum wages by gov.
Anonymous
5
13 minutes ago

dental sekarang pun dah rm150, tolong review dental untuk family sekali

Anonymous
17
13 minutes ago

Dental limit rm100.. sejak tahun 2000, dah tak relevan dengan harga sekarang.. harap boleh review
semula

Anonymous
14
13 minutes ago

U take care of student happiness. How about staff happiness?

Anonymous
4
13 minutes ago

Improve intake but revenue not improving much to be honest, what are we doing?

Anonymous
3
14 minutes ago

tak dapat tolong department lain, dah nak bagi level 1..tapi nasib tak dapat level 1 huhu. adil kah?

Anonymous
3
14 minutes ago

Can a promotion based on experience. Academic qualification is a value added if have, i.e experience
more than 10 years in one position.

Anonymous
0
14 minutes ago

Non Exec Professional Fee tak layak claim..dalam MBOT terang-terang tulis HRDF Claimable...alasan
diberi POLISI Syarikat... please review Prof.. Since 2018...

Anonymous
6
14 minutes ago

HCM pun satu lagi, do your work efficiently please, contract renewal lambat, process staff baru nak
masuk lambat, yang suffers existing lecturers
Anonymous
3
14 minutes ago

Can travelling between campuses is 2-way (alternatively) but not always mlk to cyber?

Anonymous
1
14 minutes ago

Some areas are still being air-conditioned despite no people there. Energy is wasted.

Anonymous
14
14 minutes ago

Do extra job also Level 2. Never do job also level 2. Haihh

Anonymous
4
15 minutes ago

Job security is a basic need under Maslow Hierarchy of Needs. Any HR person will know, but why good
contract staff are not confirmed after so many years

Manusiakelaparan
M 4
15 minutes ago

No last minute request please ..

Anonymous
7
15 minutes ago

The barrier to promotion is documentation. Easier to file income tax.

Anonymous
10
15 minutes ago

Budget all goes to pleasing others, events after events, what about our own staffs welfare?

Anonymous
3
15 minutes ago

clerk nak naik senior clerk tak boleh pun prof?


Anonymous
20
15 minutes ago

Prof please help to review our salary scale to be on par with the TM and other subsidiaries. Thanks.

Anonymous
13
16 minutes ago

Many universities are putting solar panels at the rooftop to generate savings. Why not MMU? We can
save on energy bills.

Anonymous
3
16 minutes ago

Non-Acad Promotion: Last time when we were new, it's not waiting until there are vacancies, which is
rarely created. Like Academic, it's open on a yearly basis.

Anonymous
4
16 minutes ago

the vacancies only for TM staff

Sedih
S 25
16 minutes ago

HCM can you please do your work better? Be a people person. HCM should take care of staff welfare.
Also, don't misplace people's contract renewal forms

Anonymous
4
16 minutes ago

Prof. Lets have MMU car plate. Good for our uni. marketing

Anonymous
7
16 minutes ago

Tanya la hcm buat apaaaa...part timer tak bg access..byk kan kerja lecturer aje..

Anonymous
9
17 minutes ago

Dear Prof, stop intimidating the academician to firing them if they say no to your request. It's not even
in the academician job scope to entertain you.
Anonymous
6
17 minutes ago

ALL our building needs urgent repair, it has been over 25 years

Anonymous
14
18 minutes ago

Did you know most of good staff never get good kpi rating. Always level 2. People not working also
level 2.

Anonymous
3
18 minutes ago

Any promotion for non ecex staff... Bebalik lecturer.. terlampau lama takde

Anonymous
0
18 minutes ago

test

Anonymous
7
19 minutes ago

Dedicated and performing contract staffs have no job security and have uncertain future.

Anonymous
3
19 minutes ago

Please continue the current page charges support. You can see the number of publications has
increased. But please expedite the payment process.

Anonymous
9
19 minutes ago

MMU Melaka campus needs urgent renovation....

Anonymous
5
20 minutes ago

The University is offering promotion to the staff. Many of us are still in contract service. We are applying
for permanent position but still no outcome.
Anonymous
7
20 minutes ago

How to fulfill non-T&L obligations (research/PD/grants) if they are teaching almost 25 hours a week.
There is little room for self career improvement

Anonymous
11
20 minutes ago

why MMU keep promoting TM staff in MMU? dont you think this will demotivated MMU senior staff?

Anonymous
8
20 minutes ago

Prof, Mmu apartment is very old and needs to improve the building, paints, water pipes, leakage,
fittings etc. Whenever we asked for repair, FMD said no budget.

Anonymous
6
21 minutes ago

Hope HCM can consider to retain contract lecturer in FOL to permanent position on time based basis &
performance basis rather than contract term

Anonymous
A 16
21 minutes ago

People are leaving because MMU doesn't confirm good staff. Over 10 or 15 years and still on contract.
Even those holding important positions.

Anonymous
10
21 minutes ago

Minimise unnecessary paper work. Sometimes, we have to report the same thing at few different
platforms.

Anonymous
17
21 minutes ago

marketing team used the term " help" and 'assist' all the time to camouflage, when in actual fact, they
pass the whole entire work to lecturers
Anonymous
10
23 minutes ago

Can we refurbish our rooms? Atleast it motivates us to go to work.

Anonymous
8
23 minutes ago

Mohon dibuka peluang kenaikan pangkat kepada non-executive. Last saya naik pangkat 10 tahun
lepas.

Anonymous
26
26 minutes ago

Hi Prof, in today's Jom Bersama with GCEO, he mentioned that TM is practicing 3d work fr office and
2d work frm anywhere. Does MMU plan to follow TM practice?

Anonymous
8
27 minutes ago

Why is the permanency application is difficult? We have long served lecturers who are still in contract.

Anonymous
8
27 minutes ago

If you are being defensive, there is no use for people to comment.

Anonymous
24
27 minutes ago

dear prof, are we getting any salary adjustment this year?

Anonymous
14
28 minutes ago

Academicians and the education are the only reason why students stay, please focus on T&L, nothing
else. MMU was really not like this before this.

Anonymous
7
28 minutes ago

HCM has promised to resolve the issue on permanentship for contract staff by mid this year but there
has been no news so far.
Anonymous
12
29 minutes ago

KPI is not for us. It is for corporate figures. We are academics. Students not our customers. KPI is
arbitrary

Anonymous
12
29 minutes ago

Your words do not match your actions and policies, you simply failed to talk to us who doing actual
work , politicians would not want to change.

Anonymous
2
29 minutes ago

Particularly worrying is that the enthusiasm and hopes of the young academicians are the first to be
extinguished.

Anonymous
4
29 minutes ago

Lots of questions here. Can someone read this?

Anonymous
11
29 minutes ago

Equipment untuk & lab komputer tak mencukupi di fakulti.

Anonymous
5
29 minutes ago

The works of academician are not being recognised by TM as if academics are losing relevance in TM
business.

Anonymous
20
29 minutes ago

Staff dah burned out. Experienced, talented staff leaving at a high rate - I don't think you have clear
idea of what the morale is actually like down here.

Anonymous
21
30 minutes ago
You listen to things you like to hear, those few around you is not as good as you see, they just make
you feel good as a narcissistic being.

Anonymous
11
31 minutes ago

Marketing dept pls come out with product briefing for all programs in MMU. We’re tired to brief them
every intakes. Lecturers got better things to do.

Anonymous
9
32 minutes ago

Orang buat KPI utk dicapai, tapi MMU/Faculty buat KPI utk 'dicapati'!

Anonymous
8
32 minutes ago

Just tyrant management, you just want followers, no growth no nothing. Education quality now of its
worst, even as an alumni, I am embarrassed of it.

Anonymous
4
33 minutes ago

U promote followers into positiions then u promote them for holding those positions even though they
clearly failed, u are destroying MMU.

Anonymous
6
34 minutes ago

lots of admin staff has reached their gaji mati and they have lots of years to serve, review salary? these
employers are still in their 40's

Anonymous
6
34 minutes ago

Hope that the criteria for permanent position be made clear/published to the staff. The percentage of
permanent position in certain faculties is extremely low.

Anonymous
14
34 minutes ago

You asked for feedback but when people give you one, you refuse to listen, "don't say no", "jangan
berkira", the wave of resignation says it all.
Anonymous
2
34 minutes ago

EPF contribution for staff over 60 is really low. Hope the Board will include us as well when deciding on
the increase to 17%.

Anonymous
2
34 minutes ago

Leadership track criteria for promotion are not that much different from the normal track

Anonymous
A 8
35 minutes ago

17% EPF should be for all staff and not only the permanent staff. Some contract staff have been here
many years and have served in important positions.

Anonymous
17
36 minutes ago

If marketing dont have enough manpower to do marketing, pls solve that issue instead of dumping on
academics. Are marketing team helping with academic workload

Anonymous
3
37 minutes ago

Hi Prof, will the EPF 17‰ increment be applicable to contract staff? Especially those who have been on
contract for more than 5 years.

Anonymous
8
37 minutes ago

All comments can be summed up: Your middle academic management should be removed, they
blinded u from truth, yet they get promoted and we suffering.

Anonymous
33
37 minutes ago

Salary readjustment please......

Anonymous
12
37 minutes ago
MAJOR BURNOUT!

Anonymous
8
39 minutes ago

Does MMU management not care about work-life balance of the staff especially for academics where
there has not been any actual break since Sept 2021?

Anonymous
10
40 minutes ago

Please do not hire TM staff who are in the retirement age group? They are here only to have a holiday
until retirement days   (edited)  

Anonymous
17
41 minutes ago

Please ban all official information or communication via Whatsapp.

Anonymous
27
43 minutes ago

Stop working via WhatsApp.

Suffering staff
S 15
43 minutes ago

Lecturers are overworked, admin staff are overworked and suffering too, do not forgot them. We voiced
out, never went up. Ww need leaders, u promote followers.

Anonymous
14
44 minutes ago

My observation, MMU is good at coming up with a fancy strategic plan, execution is weak. New
strategic plan is being churned out on a monthly/quarterly basis.

Anonymous
1
44 minutes ago

We need to get rid of part timers to increase our reputation score.


Anonymous
9
45 minutes ago

Publication, citation, grant, supervision, more students intake Vs no rest, high workload, more admin
task, more staff leaving = staff burnout/ demotivated  (edited)  

Anonymous
17
46 minutes ago

Please do more hiring (full-time) to replace the staff who left. I have NEVER seen this many resignation
in my entire 2 decades of service.

Anonymous
2
48 minutes ago

Please don't take away 100% page charges claim and publication reward. Let us pay by ourselves as
an option and reimburse after, because uni pays slow

Anonymous
12
49 minutes ago

Why are there more senior management posts reserved for TM staff? Admin staff have very limited
opportunities for promotion as it is.

Anonymous
9
57 minutes ago

Facilities for students that are appealing to Gen Z besides swimming pools and sports stadiums need
to be reviewed. Hj Tapah is not cool and slayy enough!  (edited)  

Anonymous
4
57 minutes ago

Sorry Prof, it is not FOL refusing to take in students in July (short trim), but due to the shifting of
Academic Calendar, the first trimester begins in Oct.

Anonymous
22
58 minutes ago

We improved our intake.but pls take care staff wellbeing.we hv family too. Academicians do more jobs
marketing,admin,high teaching w/load(weekend+night)-no rest
Anonymous
5
1 hour ago

2120. 2125, 2130, 2135 : same lecturers. And at the same time, IPS no empathy. Force us to go PD
within 12 months. Crazy!

Anonymous
1
1 hour ago

Cynergy should add a new income stream i.e. a new unit for faculty to hire part-time lecturers.

Anonymous
1
1 hour ago

How about MMU plate number for vehicle registration

Anonymous
1
1 hour ago

When will be servicing subjects be separated from FAC n join SEED. We want it soon.

Anonymous
19
1 hour ago

Hiring part timers is a bad decision as there is more work for the staff.

Anonymous
11
1 hour ago

Can we stop doing so much paperwork? Some faculties already have SAR for 3-6 yearly accreditation.
Please exclude them for QMS audit & PPAR & other audits.

Anonymous
28
1 hour ago

Hiring part-time staff won't solve problem, they can't do admin tasks. existing staff need to frequently
train new part-time staff, still hold many posts / task

Anonymous
22
1 hour ago

Many staff is leaving but the no. of new permanent staff taken is not many / no at all. the workload is
super high,the existing ones experience burnout+illness
Anonymous
54
1 hour ago

Marketing team do your work. Dont pass the work to lecturers. Lecturers don't even ask u to teach for
us.

Anonymous
15
1 hour ago

Why give us 22 hours to teach? I'm going nuts. Non stop teaching for 1 whole long year with multiple
intakes overlapping.

Anonymous
15
1 hour ago

What happened to annual awards we used to give for research, teaching excellence etc? I think we
worked really hard the past few years. Where's our big break?

Anonymous
8
1 hour ago

We work n study part time in MMU. Y force us to do proposal defense 6-9 months? part time other Uni
is 4/5 sem. Y MMU making life so difficult?No empathy?

Anonymous
9
1 hour ago

Can the medical benefit be revised to cover children until they complete varsity i.e. at least until 24
years of age?

Anonymous
13
2 hours ago

Our staff members are ageing. To fill positions and responsibilities, we must hire and train more junior
people. If not, we'll perish.

Anonymous
10
2 hours ago

Prof, I recall seeing the strategic plans for retaining talent, I saw few talented talents departing instead.
Where are we in terms of implementation?
Anonymous
9
2 hours ago

Those promoted last year got only small increment. This is unfair because previous promotions were
higher. Please readjust those recently promoted accordingly.

Anonymous
1
2 hours ago

Prof. Will a separate session be held to gather input and opinions from faculty members prior to the
merger of faculties?

Anonymous
27
2 hours ago

Prof. Which IHL does HCM compare itself to in terms of perks, compensation, opportunities for
promotion, and work-life balance?

Anonymous
44
2 hours ago

Can we have the 17% employer contribution in EPF back, please.....

Anonymous
1
2 hours ago

When will the planned merging of faculties starting?

Anonymous
13
2 hours ago

on top of doing marketing, which we have been approached from multiple units and teaching loads and
also research, how can we do them all?

Anonymous
37
2 hours ago

When is the double/ triple calendar going to be over? we are experiencing a major burnout and no one
seems to care.Please hear us out

Anonymous
51
2 hours ago
Why was the unlimited medical benefits removed for long time serving staff?

Anonymous
29
2 hours ago

People are leaving is because they have no rest. With the concurrent cohorts, the workload is crazy. We
are continuously working and working.

Anonymous
29
2 hours ago

Can HCM revise the medical benefit for employees? Specifically for staffs diagnosed with a critical
illness and having worked at MMU for over a decade.

Anonymous
29
2 hours ago

Prof, I have a question. Why it is so difficult to obtain academic promotion? Sometimes the reason is
ridiculous!

Anonymous
21
2 hours ago

MMU encourages staffs to pursue further education, but we receive no such encouragement. Each sem
carries a load of up to 18 hours. I'm STRES!!!

Anonymous
58
5 hours ago

We are suffering, why are you not talking with us?

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