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Mohammed Shoeb Khan - Client Services Technician - CY9
Mohammed Shoeb Khan - Client Services Technician - CY9
OBJECTIVE:
EDUCATIONAL QUALIFICATION:
WORK EXPERIENCE:
Current Experience:
SKILLS:
Previous Experience:
Configuring AD
Creating of OU’s and Group’s
Giving Permission and Applying GPO to OU’s and Group’s
Create User Account Using PowerShell Scripts And Manually as Well
Create Mailbox and Group Mailbox and DL’s on exchange server 2010 and 2012
Push McAfee patches From McAfee EPO Console
Work on Service Request of Giving Sending and Receiving rights on mail also on Size
Increase of Mailbox
Providing Restrictions on MailBox
Creating Contact Email Account
Enabling and Disabling account using PowerShell Scripts and Manually as well
Work On Service Request of Assigning License on Office 365 and Microsoft Teams
Work On Service Request of Domain Joining and Safeboot Mapping
Work On Service Request of Providing USB Read Right Access
Work On Service Request of Providing Share Drive Access
Work on Service Request of VPN Installation and Configuration i.e Portwise and
Checkpoint
Work on Service Request of Manpower Data and Updating of Outlook Property
Resolve Issues of McAfee DLP
Resolve Issues of Printer And Scanner (Enhira Scanner)
Resolve Issues of Ezetap Machine
Resolve Issues of Office 365 and Microsoft Teams
Resolve Issues of mobile Applications Like Intelligent HUB
Resolve Issues of VPN i.e Portwise and Checkpoint
Resolve Issues of Frequent Account Locked Out
Give access Related to RDP & Local Admin
Assign VM & VDI to users
Have Good Hands Knowledge on Excel
Share Monthly Reports and Quarterly Reports of Access Management to Client
The above mentioned activities to be monitored and tracked in Tools – Service Now,
Symphony Summit and Manage Engine Tool
Non-Confidential
DESKTOP ENGINEER:
Installation, Configuration of LOTUS Notes (8.5, 9.0, basic and social version) and
troubleshooting
Installation and configuration of Outlook
Good hands-on experience with Microsoft Packages
Formatting and Loading Windows(XP,7,8,8.1, Vista), Server 2008
Printer installation and sharing
Basic Installation and Configuration of Software’s in VM & VDI Machine
Installation of SAP, LAISION, TELEX Printer
Internet & LAN configuration, troubleshooting
-Data Cards configuration and troubleshooting
-Sharing folder, sharing device & Printer
-Manage Domain environment for two sites through remote support
(Team Viewer, Amy Admin)
-Manage shared folder and devices through permission
Non-Confidential
CURRICULUM PROJECTS:
Description The project aimed at providing security to the registered users from the
Unauthorized access.
This helps in removal of risks of data being hacked from the misbehaving
users and prevents the registered user’s data.
PERSONAL STRENTHS:
Honest, Hard Working, Sincere, Responsible, Willingness to learn new things, Good
communication skills, Punctual.
PERSONAL INFORMATION:
DECLARATION:
Place: Mumbai
Date:
Mohd. Shoeb Khan