Prudential Vietnam eLearning

TEST_TTQTTV_2022 (v3)

%jLWKL&KtQKViFKWXkQWKӫ
1DPH1JX\ӉQ+R QJ'X\
Score: 80%
Passmark: 80%
Attempted: Sunday, August 28, 2022
Attempt Number: 4
Time Taken: 00:04:01
Locked: No
Marking Required: No

Question Type: Incorrect Actual Answer Answer Given

Multiple Choice .KLWѭYҩQVҧQ
SKҭP358ĈҫX7ѭ
/LQK+RҥWDLVӁOj
QJѭӡLTX\ӃWÿӏQK
OӵDFKӑQTXӻQjR
ÿӇWKDPJLD"
A. Khách hàng và TVV A. Khách hàng và TVV
Weight: 1
FQJUDTX\ӃWÿӏQK FQJUDTX\ӃWÿӏQK
%3UXGHQWLDOOjQJѭӡL
TX\ӃWÿӏQK
&.KiFKKjQJOjQJѭӡL
TX\ӃWÿӏQK
'7ѭYҩQYLrQOjQJѭӡL
TX\ӃWÿӏQK
Question Type: Correct Actual Answer Answer Given
Multiple Choice 7ѭYҩQYLrQ
««««VӱGөQJ
KuQKWKӭFJLҧPSKt
WUҧOҥLKRDKӗQJ
KRһFWһQJTXjÿӇ
WKX\ӃWSKөFNKiFK
KjQJNêNӃWKӧS
ÿӗQJ%+
Weight: 1 $&yWKӇ

%.K{QJÿѭӧFSKpS %.K{QJÿѭӧFSKpS
&7URQJWUѭӡQJKӧSOj
NKiFKKjQJ9,37ѭYҩQ
YLrQFyWKӇWKӵFKLӋQ
'9ӟLFiFKӧSÿӗQJ
SKtÿyQJGѭӟLWULӋX
7ѭYҩQYLrQFyWKӇWKӵF
KLӋQ
Question Type: Correct Actual Answer Answer Given
Multiple Choice 7ѭYҩQYLrQFҫQWѭ
YҩQBBBBBBBBWURQJ
PөF³0LQKKӑDJLi
WUӏ4Xӻ´trong
Pruquote
$0ӭFPLQKKӑDOmL
Weight: 1
VXҩWWUXQJEuQK
Prepared by Litmos at 8/28/2022 8:29:29 AM 1 of 8
 %0ӭFPLQKKӑDOmL
VXҩWWKҩS
&0ӭFPLQKKӑDOmL
VXҩWFDR
'ËWQKҩWWURQJPӭF 'ËWQKҩWWURQJPӭF
PLQKKӑDOmLVXҩW PLQKKӑDOmLVXҩW
Question Type: Correct Actual Answer Answer Given
Multiple Choice .KLWѭYҩQEҧR
KLӇP7ѭYҩQYLrQ
BBBBBBBBBWѭYҩQ
NKiFKKjQJVӁQKұQ
ÿѭӧFOmLVXҩWFӕ
ÿӏQKQKѭVҧQSKҭP
WLӃWNLӋPӣQJkQ
KjQJWURQJVXӕWTXi
WUuQKWKDPJLDEҧR
KLӇPQKkQWKӑ
$ĈѭӧFSKpSWѭYҩQ
Weight: 1 cho khách hàng trong
WKӡLKҥQQăPOҫQ
%ĈѭӧFSKpSWѭYҩQ
ÿӕLYӟLFiFNKiFKKjQJ
VIP
&.K{QJÿѭӧFSKpS &.K{QJÿѭӧFSKpS

'.K{QJQrQWѭYҩQ
Question Type: Correct Actual Answer Answer Given
Multiple Choice .KLWѭYҩQEҧR
KLӇP7ѭYҩQYLrQ
NK{QJÿѭӧFWKӵF
KLӋQQKӳQJÿLӅX
QjRVDXÿk\
$7ӵWҥROұSVӱDÿәL
EҧQJPLQKKӑDWjLOLӋX
Weight: 1 OLrQTXDQVҧQSKҭPYj
VӱGөQJÿӇWѭYҩQFKR
khách hàng.
%6ӱGөQJWjLOLӋX
TXҧQJFiRVҧQSKҭPÿm
KӃWKLӋXOӵFYtGө
EURFKXUHVWӡUѫLÿmKӃW
KLӋXOӵFYjÿmFyEҧQ
PӟLWKD\WKӃÿӇWѭYҩQ
cho khách hàng.
&$Yj%ÿ~QJ &$Yj%ÿ~QJ

D. A và B sai

Prepared by Litmos at 8/28/2022 8:29:30 AM 2 of 8

Question Type: Correct Actual Answer Answer Given
Multiple Choice .KLWѭYҩQÿӃQ
EѭӟFNKiFKKjQJ
FKӑQVҧQSKҭPEә
WUӧWURQJTX\WUuQK
WҥR+ӗVѫ<rXFҫX
%ҧRKLӇP7ѭYҩQ
viên «««thêm
FiFVҧQSKҭP%ҧR
KLӇPEәWUӧYjJLҧL
WKtFKÿһFÿLӇPVҧQ
SKҭPEәWUӧQj\
SKKӧSYӟLQKX
FҫXNKiFKKjQJYj
NKiFKKjQJÿӗQJê
FKӑQVҧQSKҭPQj\
Weight: 1 $&yWKӇJLӟLWKLӋX $&yWKӇJLӟLWKLӋX
%.K{QJÿѭӧFWKӵF
KLӋQ
&ĈѭӧFJLӟLWKLӋXYӟL
QJѭӡLQKӓKѫQWXәL
'&KҳFFKҳQSKҧLJLӟL
WKLӋX
Question Type: Correct Actual Answer Answer Given
Multiple Choice 7UѭӡQJKӧSNKiFK
KjQJÿmKRjQWҩW+ӗ
Vѫ<rXFҫX%ҧR
KLӇPJLҩ\YjVDXÿy
\rXFҫXQӝSKӗVѫ
WUӵFWX\ӃQ7ѭYҩQ
YLrQSKҧL
$.KiFKKjQJSKҧL[iF
QKұQ³FyNrNKDLKӗVѫ
JLҩ\´WUrQWKѭ[iFQKұQ
Weight: 1 VӱGөQJ+ӗVѫ<rXFҫX
%ҧRKLӇPYjFKӳNê
ÿLӋQWӱ Pm[iFWKӵF
OTP´
%&KөSKuQKOҥLÿҫ\ÿӫ
FKLWLӃWEӝKӗVѫFNJ
WѭѫQJWӵQKѭQKӳQJ
FKӭQJWӯNKiF QӝS
WUӵFWX\ӃQ
&*KLOҥLVӕKӗVѫWUӵF
WX\ӃQÿmQӝSOrQKӗVѫ
JLҩ\YjQӝS+ӗVѫ<rX
FҫX%ҧRKLӇPJӕFQj\
YӅF{QJW\WURQJQJj\
OjPYLӋF
'7ҩWFҧFkXWUrQÿ~QJ '7ҩWFҧFkXWUrQÿ~QJ
Question Type: Correct Actual Answer Answer Given
Multiple Choice 7ѭYҩQYLrQBBBBBBB
FKӫÿӝQJÿӅ[XҩW
NKiFKKjQJFKӑQ
VҧQSKҭPWKHRê
FKӫTXDQFӫDPuQK
Weight: 1 A. Nên

%.K{QJÿѭӧF %.K{QJÿѭӧF

&3KҧL
Prepared by Litmos at 8/28/2022 8:29:30 AM 3 of 8
 '&ҫQ
Question Type: Correct Actual Answer Answer Given
Multiple Choice 7ѭYҩQ
viên___________
NKiFKKjQJWѭYҩQ
WuPKLӇXQKXFҫXWjL
FKtQKFӫDNKiFK
hàng và cùng khách
KjQJKRjQWҩWYLӋF
NrNKDLÿҫ\ÿӫ
WUXQJWKӵFFiF
thông tin trong
³%ҧQJSKkQWtFK
1KXFҫX7jLFKtQK´
$*һSWUӵFWLӃSKRһFWѭ $*һSWUӵFWLӃSKRһFWѭ
YҩQRQOLQHWKHRKѭӟQJ YҩQRQOLQHWKHRKѭӟQJ
Weight: 1
GүQFӫD39$WҥLWӯQJ GүQFӫD39$WҥLWӯQJ
WKӡLNǤ WKӡLNǤ
%*ӑLÿLӋQWKRҥL

&9LӃWHPDLO
'1KӡEҥQQyLFKX\ӋQ
YӟL
Question Type: Incorrect Actual Answer Answer Given
Multiple Choice 9ӟLSKLӃX.KҧRViW
PӭFÿӝFKҩSQKұQ
UӫLURFӫD.+WURQJ
VҧQSKҭP358ĈҫX
7ѭ/LQK+RҥW799
FyWKӇ\rXFҫX
NKiFKKjQJWUҧOӡL
FKӑQFiFFkXWUҧOӡL
ÿӇWKDPJLDTXӻ&ә
SKLӃXEӣLYuÿk\Oj
TXӻWҥRUDOӧLQKXұQ
FDRQKҩWĈ~QJKD\
sai?
Weight: 1 A. Hoàn toàn sai

%+RjQWRjQÿ~QJ %+RjQWRjQÿ~QJ
&&yWKӇWKӵFKLӋQNKL
.+FyTXiQKLӅXKӧS
ÿӗQJ%+UӗLYjKӑ
PRQJPXӕQÿҫXWѭ
'&yWKӇWKӵFKLӋQÿӕL
YӟL.+WUҿ
Question Type: Correct Actual Answer Answer Given
Multiple Choice .KLEjQJLDRKӧS
ÿӗQJFKRNKiFK
KjQJ7ѭYҩQYLrQ
FҫQOѭXêÿLӅXQjR
VDXÿk\"
$%jQJLDRKӧSÿӗQJ
Weight: 1 WUӵFWLӃSFKRNKiFK
hàng

Prepared by Litmos at 8/28/2022 8:29:30 AM 4 of 8

 %1ӃXFyQJѭӡLQKұQ
WKD\WKuJKLU}PӕLTXDQ
KӋFKӍFKҩSQKұQTXDQ
KӋFKDPҽYӧFKӗQJ
KRһFFRQWӯWXәLWUӣ
lên)
&ĈӕLYӟLKӧSÿӗQJ
ÿLӋQWӱWKuFҫQJӱLOLQN
YjKѭӟQJGүQFKR
NKiFKKjQJÿӇNKiFK
hàng ³;iFQKұQ´ÿm
QKұQEӝKӧSÿӗQJWUrQ
PruOnline
'7ҩWFҧFiFFkXWUrQ '7ҩWFҧFiFFkXWUrQ
Question Type: Correct Actual Answer Answer Given
Multiple Choice .KLWѭYҩQVҧQ
SKҭPFKRNKiFK
KjQJ799FҫQOѭXê
WѭYҩQ
$ĈLӅXNKRҧQORҥLWUӯ $ĈLӅXNKRҧQORҥLWUӯ
Weight: 1
FӫDVҧQSKҭP FӫDVҧQSKҭP
B. Tình hình kinh doanh
FӫDF{QJW\
&+ѭӟQJSKiWWULӇQFӫD
SKzQJKXҩQOX\ӋQ
'+ӗVѫ\rXFҫX%+
Question Type: Correct Actual Answer Answer Given
Multiple Choice +m\FKӑQ\ӃXWӕFy
WKӇOjGҩXKLӋXOLrQ
TXDQÿӃQKRҥWÿӝQJ
UӱDWLӅQWjLWUӧ
NKӫQJEӕ"
$1JXӗQWjLVҧQFӫD
FiFF{QJW\KRһFFi
QKkQFKX\ӇQÿӃQWӯFiF
Weight: 1
TXӕFJLDFySKkQORҥL
UӫLURWKҩSYӅUӱD
WLӅQWjLWUӧNKӫQJEӕ
%7KXQKұSFӕÿӏQKWӯ
F{QJYLӋFFӫDNKiFK
hàng
&1JXӗQJӕFWjLVҧQ &1JXӗQJӕFWjLVҧQ
NK{QJWKӇ[iFPLQK NK{QJWKӇ[iFPLQK
'7LӅQJӱLYjRWjL
NKRҧQQJkQKjQJFӫD
NKiFKKjQJWӯQKLӅX
QJXӗQNKiFQKDX

Prepared by Litmos at 8/28/2022 8:29:30 AM 5 of 8

Question Type: Correct Actual Answer Answer Given
Multiple Choice 1ӃX39$NK{QJEiR
FiRNKLQJKLQJӡ
NKiFKKjQJKRһF
JLDRGӏFKFӫDNKiFK
KjQJOLrQTXDQÿӃQ
WjLWUӧNKӫQJEӕ
KRһFNKiFKKjQJ
QҵPWURQJGDQK
ViFKÿHQWKuPӭF
SKҥWKjQKFKtQKiS
GөQJOjEDRQKLrX"
$7ӯWULӋXÿӗQJÿӃQ $7ӯWULӋXÿӗQJÿӃQ
Weight: 1
WULӋXÿӗQJ WULӋXÿӗQJ
%7ӯWULӋXÿӗQJÿӃQ
WULӋXÿӗQJ
&7ӯWULӋXÿӗQJÿӃQ
WULӋXÿӗQJ
'7ӯWULӋXÿӗQJÿӃQ
WULӋXÿӗQJ
Question Type: Incorrect Actual Answer Answer Given
Multiple Choice +m\FKӑQYtGө
ÿ~QJYӅJLDLÿRҥQ
7iLQKұS"
$'QJWjLVҧQSKҥP
Weight: 1 WӝLÿӇQӝSSKtEҧRKLӇP
QKkQWKӑ
%7KDQKWRiQGѭSKt %7KDQKWRiQGѭSKt
EҧRKLӇPUӗL\rXFҫX EҧRKLӇPUӗL\rXFҫX
KRjQWUҧYjRPӝWWjL KRjQWUҧYjRPӝWWjL
NKRҧQFӫDErQWKӭED NKRҧQFӫDErQWKӭED
KRһFFKLDQKӓÿӇ KRһFFKLDQKӓÿӇ
FKX\ӇQYjRQKLӅXWjL FKX\ӇQYjRQKLӅXWjL
NKRҧQ NKRҧQ
&<rXFҫXKӫ\KӧS
ÿӗQJYjU~WUDEҵQJWLӅQ
PһWÿӇPXDEҩWÿӝQJ
VҧQ
Question Type: Correct Actual Answer Answer Given
Multiple Choice +m\FKӑQSKiWELӇX
6$,YӅOӋQKFҩP
YұQ"
$9LӋFNK{QJWXkQWKӫ
OӋQKFҩPYұQVӁOjP
WәQKҥLOӟQÿӃQGDQK
WLӃQJFӫDWұSÿRjQÿӗQJ
Weight: 1 WKӡLFK~QJWDSKҧLJiQK
FKӏXFiFKuQKWKӭFFKӃ
WjLWѭѫQJӭQJFӫDFѫ
TXDQTXҧQOêFyWKҭP
TX\ӅQ
%/ӋQKFҩPYұQFKӍiS %/ӋQKFҩPYұQFKӍiS
GөQJFKRPӝWVӕTXӕF GөQJFKRPӝWVӕTXӕF
JLDKRһFYQJOmQKWKә JLDKRһFYQJOmQKWKә
QJKƭDOjFK~QJWDNK{QJ QJKƭDOjFK~QJWDNK{QJ
ÿѭӧFSKpSJLDRGӏFK ÿѭӧFSKpSJLDRGӏFK
YӟLQKӳQJNKiFKKjQJ YӟLQKӳQJNKiFKKjQJ
ÿDQJFѭWU~WҥLFiFTXӕF ÿDQJFѭWU~WҥLFiFTXӕF
JLDKD\YQJOmQKWKәEӏ JLDKD\YQJOmQKWKәEӏ
FҩPYұQQj\ FҩPYұQQj\

Prepared by Litmos at 8/28/2022 8:29:30 AM 6 of 8

 &&KtQKViFKFӫD7ұS
ÿRjQYӅ3KzQJFKӕQJ
UӱDWLӅQYjTX\ÿӏQK
FҩPYұQQJKLrPFҩP
KRҥWÿӝQJJLDRGӏFKYӟL
PӝWVӕTXӕFJLDKRһF
NKXYӵFWKXӝFGDQK
ViFKFҧQKEiR
'&iFFKtQKSKӫiS
GөQJOӋQKFҩPYұQ
QKҵPKҥQFKӃKRһF
QJKLrPFҩPFiFKRҥW
ÿӝQJNLQKWӃWKѭѫQJ
PҥLYӟLPӝWVӕTXӕFJLD
khác.
Question Type: Incorrect Actual Answer Answer Given
Multiple Choice 7KHREҥQÿiSiQ
QjRVDXÿk\YӅÿӏQK
QJKƭDKӕLOӝOj
ÿ~QJ"
$ĈӗQJêQKұQQKұQ
EҩWNǤTXjWһQJKRһF
FKLrXÿmLFyWKӇҧQK
Weight: 1 KѭӣQJÿӃQPӝWTX\ӃW
ÿӏQKQjRÿyQKҵPÿҥW
ÿѭӧFOӧLtFKWjLFKtQK
KRһFFiFOӧLtFKNKiF
%ĈӅQJKӏKӭD
KҽQÿѭDKRһFÿzLÿӗQJ
êQKұQQKұQEҩWNǤTXj
WһQJKRһFFKLrXÿmLFy
WKӇҧQKKѭӣQJÿӃQPӝW
TX\ӃWÿӏQKQjRÿyQKҵP
ÿҥWÿѭӧFOӧLtFKWjL
FKtQKKRһFFiFOӧLtFK
khác
&7UDRWһQJKӭDKҽQ &7UDRWһQJKӭDKҽQ
EҩWNǤTXjWһQJKRһF EҩWNǤTXjWһQJKRһF
FKLrXÿmLFyWKӇҧQK FKLrXÿmLFyWKӇҧQK
KѭӣQJÿӃQPӝWTX\ӃW KѭӣQJÿӃQPӝWTX\ӃW
ÿӏQKQKҵPÿҥWÿѭӧFOӧL ÿӏQKQKҵPÿҥWÿѭӧFOӧL
tFKQjRÿy tFKQjRÿy
'&ҧEDÿiSiQWUrQ
ÿӅXVDL
Question Type: Correct Actual Answer Answer Given
Multiple Choice ĈLӅXJuVӁ[ҧ\UD
QӃXFK~QJWDNK{QJ
WXkQWKӫ4X\ÿӏQK
SKiSOXұWYӅ&KӕQJ
+ӕLOӝ 7KDP
QKNJQJ"
Weight: 1 $7UX\WӕKuQKVӵ
%3KҥWWLӅQFKӏXFiF
EҧQiQYjKuQKWKӭFFKӃ
WjLÿӕLYӟLFiFKRҥW
ÿӝQJNLQKGRDQK
&7KLӋWKҥLYӅGDQK
WLӃQJ
'&ҧÿiSiQWUrQÿӅX '&ҧÿiSiQWUrQÿӅX
ÿ~QJ ÿ~QJ

Prepared by Litmos at 8/28/2022 8:29:31 AM 7 of 8

Question Type: Correct Actual Answer Answer Given
Multiple Choice +m\FKӑQÿiSiQ
ÿ~QJÿӏQKQJKƭDYӅ
WKDPQKNJQJ"
$7KDPQKNJQJOjKjQK
YLFӫDQJѭӡLÿӭQJÿҫX
Weight: 1
WәFKӭFOӧLGөQJFKӭF
YөTX\ӅQKҥQÿӇYөOӧL
%7KDPQKNJQJOjOӧL
GөQJFKӭFYөVӱGөQJ
FӫDF{QJYjRPөFÿtFK
riêng
&7KDPQKNJQJOjKjQK
YLFӱDTX\ӅQKiFK
GӏFKÿzLKӓLJk\NKy
NKăQSKLӅQKjFӫD
QJѭӡLFyFKӭFYө
TX\ӅQKҥQWURQJNKL
WKӵFKLӋQQKLӋPYө
F{QJYө
'/ҥPGөQJTX\ӅQOӵF '/ҥPGөQJTX\ӅQOӵF
ÿѭӧFJLDRSKyÿӇÿҥW ÿѭӧFJLDRSKyÿӇÿҥW
ÿѭӧFOӧLtFKFiQKkQ ÿѭӧFOӧLtFKFiQKkQ
Question Type: Correct Actual Answer Answer Given
Multiple Choice .KLSKiWKLӋQUDÿӕL
WѭӧQJFyGҩXKLӋX
ÿiQJQJӡYӅWKDP
QKNJQJYjKӕLOӝEҥQ
nên làm gì?
$7K{QJEiRFKRÿӕL
WѭӧQJEӏQJKLQJӡYӅ
QKӳQJÿLӅXWKҳFPҳF
Weight: 1 FӫDPuQKÿӇÿѭӧFOjP
U}WUѭӟFNKLFyQKӳQJ
KjQKÿӝQJSKKӧSWLӃS
theo
%ÆPWKҫPÿLӅXWUD
WѭӡQJWұQQKӳQJEҵQJ
FKӭQJOLrQTXDQFӫDÿӕL
WѭӧQJEӏQJKLQJӡWUѭӟF
khi báo cáo
&7X\ӋWÿӕLNK{QJFҧQK &7X\ӋWÿӕLNK{QJ
EiRWLӃWOӝFKRÿӕL FҧQKEiRWLӃWOӝFKRÿӕL
WѭӧQJEӏQJKLQJӡYӅ WѭӧQJEӏQJKLQJӡYӅ
YLӋFDQKFKӏÿDQJVӁ YLӋFDQKFKӏÿDQJVӁ
FKXҭQEӏEiRFiRFKR FKXҭQEӏEiRFiRFKR
WUѭӡQJKӧSWKDPQKNJQJ WUѭӡQJKӧSWKDPQKNJQJ
YjKӕLOӝ YjKӕLOӝ
'&kX$Yj%ÿӅXÿ~QJ

Prepared by Litmos at 8/28/2022 8:29:31 AM 8 of 8