INTERNATIONAL AUDIT

REPORT (IAR) V2018

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 IAR.11 V2018

THE CONTEXT
RAI
(2018)
-
COM
MUNI
CATIO
N-
2COND
UITE
DU
CHAN
GEME
NT -
SYNTH
ÈSE
 Why a new reporting template?
• In order to meet the objective of "Leading the way in QSE certification and its applications" and to meet the challenges
related to:
› Differentiate yourself from the competition,
› Display and impose "an ACE signature",
› Stimulate the certification market,
› Meet or exceed customer expectations.
the review of the IAR audit report (CERTI F 0442) has been initiated.

• Indeed, enhancing the added value of our audit reports allows us to improve the quality of the audited organizations:
› to provide them with levers for their governance,
› to value the return of the elements allowing them to measure the effectiveness and efficiency of the measures taken under
their MS,
› to communicate to them the key elements to be taken into account in their risk management policy,
› to provide them with a tool to help them deploy their action plans,
› to provide them with a report allowing them to share their results and good practices internally and externally.

• On the other hand, this new report integrates the approaches of the 2015 versions of the management standards both
in terms of the expected posture towards auditors and the new requirements.

,
• And finally, it is also an opportunity to review the model and harmonize it with the new graphic charter.
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 Who is impacted by the new RAI?

AFNOR Certified at least on one of the 20 standards (all

Certification versions in force):
ISO 9001,
International ISO 14001,
Network Clients ISO 45001,
OHSAS 18001,ILO-OSH 2001,
ISO 50001,
ISO 20000-1,ISO 27001, HDS
ISO 22000,
ISO 20121,
External
Auditors ISO 55001,
Experts ISO 20252, ISO 22716,
ISO 13485,
NF V01-005 and NF V01-007,
ISO 19443,
ISO 18295-1.

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IAR.11 V2018

COMMUNICATION TO
INTERESTED PARTIES
 How AFNOR Certification clients are informed?
1 2
Starting from
Starting from the the Fall 2019
deployment
Integrated communication
with the closing meeting Customer Area Certification’s communication: Direct email with
.ppt linked to IAR and • Header on the homepage the official
shared during the closing • Header on the « certification » pages for the communication (see
meeting by the LA standards covered by IAR template)

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 How did you, the auditors, find out about IAR?

Direct email from HQ to local Webinar

offices with the elements on the 24th of October 2019

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IAR.11 V2018

DESCRIPTION OF NEW ITEMS

 Introduction

General conclusions of the audit

1 - Summary of Strengths and

Weaknesses = file Word IAR 01
Audit Report ACE-V11_EN.docx

2 The paging is not automatic

because it is the compilation of
IAR 01+ IAR 02 + IAR 03 + IAR 04
+ IAR 07 + Other documents

3 Other documents depends of the

audit scope ( Could be IAR 05 for
Environmental situations)
,

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 What's new? (1/2)
An optimized structure in 6 pages, oriented and adapted according to the different representatives of the
organization: top management, MS Pilot, process pilots...
› I. Presentation of the organization and the audit:
- Description, major developments, Presentation
- Scope and field of application Page n°3
› II. Conclusions:
- Summary of the MS,
- MS highlights (replaces synthesis of strengths and weaknesses) Pages Conclusions
n°4 to 6
- Findings and proposal (clarification of tables and proposals)
› III. Technical elements:
- Validation of the field of application
- Exclusions and outsourcing Technical
Pages elements
- Legal/regulatory requirements
n°7 and 8
- Use of the trademark
- Claims processing
› Annexes Annexes
,

- Findings, non-conformities, preparatory review, plan, minutes, summaries and focus

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 Modification of the main body of

1 the report: Presentation of the

company and its context first
before going any deeper

Reduction: Checkboxes
2 removed; Macro-synthesis on 1
page

Date of finalization of the report

3 and not of writing = Date to
send the audit report to the CB

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 1 Qualitative conclusion of the
audit: in a few words/sentences

Validation of the achievement of the

2 audit objective
QMS Compliance (see ISO 17021)

3 If NO answered to a question =>

Write a finding (AOC, NC, ...)

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 A Strengths/Weaknesses
1 summary on 1 page

Reminder: top management

2 vision, SWOT of the organization
regarding the MS

3 Avoid the copy/paste function in

the findings file

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 Points on the N Audit & N-1
1 Audit’s findings (unclosed NC/
AOC)

Addition of a column named

2 “Action on the currently valid

certificate(s)” which has to be
systematically completed
Reminder: Justification of the in

3 ISO 50001 proposal

Improvement the performance of
the energy MS
,

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 Validation of the scope: See 4.3
1 HLS which has become a
requirement

2 If NO checked on the Scope

section => NC on the MS

3 Justification of exclusions: No
change

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 1 4.2 HLS requirements even in
quality

2 Addition of the NA concept

(Initial Audit for example)

Handling complaints by the

3 interested parties: v2015
update

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 What's new? (2/2)
An optimized, simplified structure with improved ergonomics
› E.g.: deletion of the "MS review" page with the 20 "Yes/No" boxes to be ticked
A strengthening in the ability to summarize
› E.g.: the "Strengths of the MS" and "Weaknesses of the MS" synthesis are replaced by a single synthesis of the
macro-Forces, macro-Weaknesses, Risks and Opportunities of the MS
The addition of standards or versions of standards
› E.g.: ISO 50001v2018, ISO 22000v2018....
Removal of obsolete standards
› E.g.: ISO 9001v2008, ISO 14001v2004, ISO 27001v2005....
Integration of the approaches of the new v2015 versions
› E.g.: modification of the main body of the report, audit report stage 1, summary of Environmental and OHS
situations, etc.
A presentation consistent with commercial presentations, AFNOR Certification presentations...

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 AFNOR Certification asks each
1
Organization: [Company Name] - Audit: [Date]

Explanation of the method organization to complete the 7

The main purpose of the overview of the environmental situations is to allow the organization that has been certified,
or is in the process of being certified, and the decision-maker at AFNOR Certification to:
mandatory indicators in advance
- recap the environmental background of the organizations;
- measure and assess the environmental performance according to simple and relevant environmental indicators, in
order to demonstrate the effectiveness of the system and continual improvement;
of the audit.
In Part 3 “environmental indicators”, AFNOR Certification asks each organization to complete the
7 mandatory indicators in advance of the audit.

These indicators will be verified with your auditor in the course of the audit.

1. Description of the background and the main environmental objectives

2 Harmonization of the
information to be documented

2. Description of the site(s) concerned by the activities within the scope

(e.g. activities/processes carried out, situation relative to the obligations of conformity, sensitivity of the ecosystem
and/or the PIs, etc.)

For more details about the sections, follow the link:

http://www.installationsclassees.developpement-durable.gouv.fr/rechercheICForm.php

3. Environmental indicators
With a view to proposing a benchmark for the certified organizations, AFNOR Certification invites them to complete
3 Recording of “mandatory"
indicators: benchmark objective
the table below.

Indicator Results in Results in Results in Results in

Improvement of Environmental
Main areas Aspects / Impacts
(unit) n-1 n n+1 n+2
Performance through multi-year
WATER

ENERGY
1 - Water consumption

2 - Electricity
3 - Gas
4 - Fuel oil

5 – Non-hazardous waste
(m3)

GWh
GWh
m3

Tons
4 recording of results
(Environmental, SEA Indicators,
WASTE
6 – Hazardous waste Tons etc.)
7 – VOCs
AIR
8 - Other (specify)

,
Note: Year n is the year of initial certification or the year of renewal.

VOLUNTARY BENCHMARKING: If you want to compare your indicators with your area of activity, go to the following
site: https://indiko.afnor.org/en/ 5 Update with the best link
according to the local regulation
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IAR.11 V2018

GOOD PRACTICES
 IAR 02 AUDIT FINDINGS
Insert a new tab
1 Cut & Paste Old findings (Y-1)

Decide to the new status

2 X (for closed) or >> (renewed or
with follow-up)

3
The overview doesn’t take into
account this new add tab
,

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 IAR 04 Preparatory review – Audit Plan

1 The table is just an example

2 Delete/Cut the table

3 Through IAR 02 Audit Findings

Copy & Paste only the previous audits
NCs & AOCs whitch are not closed

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 IAR 04 Preparatory review – Audit Plan

Audit plan implemented = Date

1 of the last update oh the audit
plan

It is necessary to specify the date of

2 update of the audit plan as carried
out

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 IAR 06 Occupational Health Safety
Situations
Details of interviewers with key occupational health & safety personnel:

Details of interviewers

The management with legal To be in phase with the IAF MD 22,

1
responsibility for
Occupational Health and this additional table could be used
Safety, for a better traceability of the
Employees' representative(s) interviews managed
with responsibility for
Occupational Health and
Safety

Personnel responsible for

monitoring employees'
health, for example, doctors
and nurses. Justifications in
case of interviews
conducted remotely shall be
2 Don’t hesitate to add this table
at the end of the IAR 06
recorded
Managers and permanent and
temporary employees

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IAR.11 V2018

THE DEPLOYMENT DATES

 The deployment - When?
Preparation 1st of November 2019
(stage 1 and/or audit plan) + 1
month if local translation is needed

Deployment of
the IAR.11
V2018

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 Q&A

RAI (2018) - COMMUNICATION - CONDUITE DU CHANGEMENT - SYNTHÈSE 18/10/2018 26

 Contact

FOR QUESTIONS CONCERNING THE NEW IAR.11 (2018), AN EMAIL

ADDRESS IS AVAILABLE TO AUDITORS:

international-support@afnor.org

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