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    Lecture 2 - Models of OB

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    Prashant Kumar Gupta
    This document presents an overview of organizational behavior and human resource management. It discusses three levels of entities in an organization - the individual level, group level, and organizational system level. At the individual level, it covers characteristics like values, personality, perceptions, emotions, attitudes, and stress management abilities. It also presents the MARS model of individual behavior. At the group level, it discusses how people work together towards common goals within an influence matrix. The organizational level includes rules, policies, culture, structure, and external environmental factors. It also covers the three aspects of the triple bottom line - people, profitability, and planet. The document concludes with an overview of evolving models of organizational behavior, including autocratic, custodial,

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    Lecture 2 - Models of OB

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    Prashant Kumar Gupta
    14 views16 pages
    This document presents an overview of organizational behavior and human resource management. It discusses three levels of entities in an organization - the individual level, group level, and organizational system level. At the individual level, it covers characteristics like values, personality, perceptions, emotions, attitudes, and stress management abilities. It also presents the MARS model of individual behavior. At the group level, it discusses how people work together towards common goals within an influence matrix. The organizational level includes rules, policies, culture, structure, and external environmental factors. It also covers the three aspects of the triple bottom line - people, profitability, and planet. The document concludes with an overview of evolving models of organizational behavior, including autocratic, custodial,

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    Models of OB

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    Lecture 2- Models of OB

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    This document presents an overview of organizational behavior and human resource management. It discusses three levels of entities in an organization - the individual level, group level, and organizational system level. At the individual level, it covers characteristics like values, personality, perceptions, emotions, attitudes, and stress management abilities. It also presents the MARS model of individual behavior. At the group level, it discusses how people work together towards common goals within an influence matrix. The organizational level includes rules, policies, culture, structure, and external environmental factors. It also covers the three aspects of the triple bottom line - people, profitability, and planet. The document concludes with an overview of evolving models of organizational behavior, including autocratic, custodial,

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    14 views16 pages

    Lecture 2 - Models of OB

    Uploaded by

    Prashant Kumar Gupta
    This document presents an overview of organizational behavior and human resource management. It discusses three levels of entities in an organization - the individual level, group level, and organizational system level. At the individual level, it covers characteristics like values, personality, perceptions, emotions, attitudes, and stress management abilities. It also presents the MARS model of individual behavior. At the group level, it discusses how people work together towards common goals within an influence matrix. The organizational level includes rules, policies, culture, structure, and external environmental factors. It also covers the three aspects of the triple bottom line - people, profitability, and planet. The document concludes with an overview of evolving models of organizational behavior, including autocratic, custodial,

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    of 16

    Organisational Behaviour

    &
    Human Resources Management

    MBA ( Regular) Sem- I (Batch 2022- 2024)


    Presented by: Prof. Harshita Mankad Varghese

    2
    Models of Organizational Behavior
    Lecture 2

    3
    Three levels of entity in an organisation

    Environmental
    Impact
    Organisational
    Individual Group level System level
    Level

    4
    Individual Characteristics
    Complex Level

    Values are personal beliefs because of which we give a certain


    VALUES degree of importance to those aspect and which guides our actions.

    Personality is possibly characteristic sets of behaviors, cognitions,


    PERSONALITY and emotional patterns that evolve from biological and environmental
    factors.

    PERCEPTIONS Perception is a neurophysiological processes, including memory, by


    which an organism becomes aware of and interprets external stimuli.

    Emotions are instinctive or intuitive feeling as distinguished from


    EMOTIONS & ATTITUDES reasoning or knowledge. Attitude is an orientation about the way we
    feel and think about something.
    STRESS MANAGEMENT Stress Management abilities – Putting stress in perspective can
    ABILITIES help us deal with stress appropriately.

    5
    MARS BAR
    MARS BAR model of individual behavior is a model that seeks to explain individual behavior as a
    result of internal and external factors or influences acting together.

    M Motivation

    SITUATIONAL
    FACTORS
    (S)
    A
    Behaviour And Results
    Abilities
    (BAR)

    R Role Perception

    Source: http://highered.mcgraw-hill.com/sites/dl/free/0074716581/381450/ppt_ch02.ppt#261,4,MARS. Model of Individual Behaviour


    "Organisation Behaviour on the Pacific Rim" by Steven McShane and Tony Travaglione McGraw Hill Irwin
    6
    Group Level

    People working together


    Existence of an
    towards common goals
    Influence Matrix

    Key points:
    • Structure impacts culture.
    • Leadership style will determine trust aspects.
    • Quality of leadership will determine quality of decision making.
    7
    Organisation Level
    Level at which initial rules, regulations and
    policies are formed.

    It also includes the study of organizational culture, structure, cultural


    diversity, inter-organizational cooperation and coordination.

    It further includes the study of dispute, change, technology, and external


    environmental forces.

    8
    3P’s of Triple Bottom Line

    PEOPLE PROFITABILITY PLANET

    9
    Evolving Models of OB

    Source Reference - The Academy of Management Journal


    Vol. 11, No. 1 (Mar., 1968), pp. 27-38 (12 pages)
    Published By: Academy of Management

    10
    Autocratic Model of OB
    Autocratic model depends on 3 key aspects:
    1. Strength
    2. Power
    3. Formal Authority.

    Characteristics:
    (a) Managers have formal authority for controlling employees reporting to
    them.
    (b) Team members are mostly operating at execution level.
    (c) Decision making rests at top management level.

    11
    Custodial Model of OB
    Custodial Model aims for economic security for employees. Two
    ways to achieve it are:
    1. Effective Wage
    2. Appreciable and useful benefits

    Characteristics:
    (a) Higher employee motivation
    (b) Job security for employees, thereby also promoting low level performance at
    times.
    (c) Extended tenure of employees, so organizational knowledge IP remains
    secure for a longer period of time.

    12
    Supportive Model of OB
    Supportive model is focused on generating aspirational leadership.
    Relationship is key

    Characteristics:
    (a) Believes that employees are self motivated.
    (b) Believes that employees have value and insights to contribute.
    (c) They are invited to ideate and their ideas are adapted also.
    (d) Often it indicates better alignment to organizational goals and higher degree
    of organizational citizenship behavior.

    13
    Collegial Model of OB
    Collegial model is focused on Teamwork
    ( amongst colleagues) Together we achieve
    more

    Characteristics:
    (a) Opportunity for everyone.
    (b) Participative culture.
    (c) Job titles and Status not primary driver of work.
    (d) Manager is the coach who aims to create positive work
    environment and energetic workplace
    (e) Team goals are prioritized and team performance is the
    measure.

    14
    Systems Model of OB
    Systems model provides a wholistic approach . Here the organization
    looks at the overall structure and team environment, and considers that
    individuals have different goals, talents and potential.

    Characteristics:
    (a) Individual goals and organizational goals are aimed to be balanced.
    (b) Partnership between managers and employees.
    (c) Leaders are authentic with high social intelligence
    (d) Employees experience a sense of psychological ownership.
    (e) Trust index is high.

    15
    End Page

    16

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