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INSPIRATION
FROM OUR 2022
BRAND GENIUS
HONOREES

SEPTEMBER 12, 2022

BRAND VISIONARY
PHARRELL WILLIAMS
THE MUSIC MOGUL DEFTLY BUILT AN ENTREPRENEURIAL EMPIREÈ
INCLUDING FASHION, BEAUTY AND NFðïÈÞñðäåïéëïð
IMPORTANT BRAND IS STILL HIMSELF.
BY ROBERT KLARA
<RXDOZD\VSXWSHRSOHƓUVW
,WōVRQO\IDLUZHSXW\RXƓUVWDVZHOO
Congratulations, Marcel Marcondes, for
being named an Adweek Brand Genius.

Cheers, from your friends at IPG.


THE W EEK IN MEDIA A ND M A RK ETING

IN THIS ISSUE
S E P T. 1 2 , 2 0 2 2 | V O L . L X I I I N O . 17

56

HUT, HUT,
BRAND PURPOSE
SOLD! SUPER BOWL 57 AD INVENTORY IS
95% GONE. BY MOLLIE CAHILLANE

Planned Parenthood has The NFL season kicked off Sept. 8, but if brands want to Bowl 57, which will take place Feb. 12, 2023. Multiple
never been more essential. see themselves in the Big Game, they better move fast. 30-second spots sold for more than $7 million, according
Two months after Fox wrapped its upfront negotiations, to sources close to negotiations. The majority of 30-second
its Super Bowl 57 ad inventory is nearly gone, with 95% of in- spots sold in the mid-to-high $6 million range. Last year, the
DATA
Just how much 18 game slots already sold five months before the event.
“We came out of the upfront marketplace with over
most expensive spot NBCUniversal secured was $7 million.
And after Anheuser-Busch gave up its 34-year run as
do we trust
influencers? 90% sellout in the Super Bowl, which has never happened the Super Bowl’s exclusive alcohol advertiser in June,
before,” said Mark Evans, evp of ad sales for Fox Sports. “You’ll definitely see a beer other than Anheuser-Busch in
This was Fox’s biggest upfront ever because of Super a Fox Super Bowl for the first time ever,” Evans added.

CREATIVITY BRANDS

BIG NUMBER
20
A WINDOW
$402 INTO TIKTOK
Indie creative agency Mother’s latest venture is a MILLION Like many brands on TikTok,
Microsoft Windows is seeking
design and development company called Mother
Goods, which creates and sells socially conscious FINANCIAL attention. And it started with
products, ranging from absurd accessories to advocacy PENALTY FOR the one person who wouldn’t
apparel. It’s an extension of the agency’s mission, “Make META OVER listen: comedian Emily
SPACES Our Children Proud,” developing ideas that mirror VIOLATING Zugay, known for her goofy
Kim Crawford Wines takes THE EU’S DATA redesigns of brand logos.
what’s happening in society and popular culture, with
fans to grown-up summer camp. PRIVACY LAWS When she finally did,
a bent toward deserving causes and social issues,
from gun control to LGBTQ+ and women’s rights. The FOR CHILDREN Microsoft put Zugay’s version
64 products are available to buy—or rent. —Kyle O’Brien ON INSTAGRAM. of its logo on one of its stores
and made a TikTok that’s
become the most-watched
video on its account.
MOOD BOARD The Week in Emojis The stunt is emblematic of
the brand’s strategy: leaning
on how people already see it,
making silly puns and playing
into nostalgia for old Windows
products. It’s worked, gaining
PERSPECTIVE more than 1 million followers
Known as the snack that smiles in less than a year.
back, Goldfish continues to delight. “[The Windows account]
is not about demand gen or
COVER PHOTOGRAPHY BY performance marketing,” said
D R I E LY S C A R T E R F O R A D W E E K KELLOGG’S SLICE BONOBOS Kelley Myers, director of social
MADE A CEREAL BOWL A P P G O E S B -T O - B T O HIRES NICK KROLL TO GET
ADWEEK PUBLISHES NEXT ON SEPTEMBER 19. T H AT D O E S N ’ T N E E D M I L K , CLOSE TECH GAP FOR C O M F O R TA B L E I N N E W
media at Windows. “It’s that
©2022. All rights reserved. ADWEEK® is a registered trademark owned
by Adweek, LLC and used under license. Adfreak®, Adweek Brandshare®,
J U S T WAT E R LOCAL PIZZERIAS WORK-FROM-HOME LINE brand space driving that brand
AgencySpy®, Brandweek®, Brand Genuis®, Brand Save®, Hot List®,
Mediaweek®, Social Times®, TVNewser® and TVSpy® are registered love.” —Catherine Perloff
trademarks owned by Adweek, LLC and used under license.
UPFRONT

ROAD TO BRANDWEEK
MARKETING VISIONARIES SHARE THEIR INSIGHTS AHEAD OF
ADWEEK’S BRANDWEEK MIAMI EVENT. BY ADWEEK STAFF

‘I am both
excited and
humbled when
big national
global partners
want to get on
board with us.
… They see the
‘Our marketing vision in value of who
particular rests on the idea that we are past,
we need to invite more people present and
‘We are to the bar … people of color, but future.’
intentionally also women and members of
KEITH DAWKINS,
expanding the the LGBTQ+ community.’ PRESIDENT,
ecosystem of SOFIA COLUCCI, GLOBAL VP, MILLER HARLEM
who we serve FAMILY OF BRANDS AND ECONOMY GLOBETROTTERS
to better match
today’s definitions ‘As long as there are opportunities to
of “sport” and organically link a metaverse activation back
“athlete.”’ to broader marketing strategy and efforts,
KALEN THORNTON, we will stay on the edge of discovery.’
CMO, GATORADE BRIAN POVINELLI, SVP OF BRAND, LOYALTY
AND PORTFOLIO MARKETING, MARRIOTT

‘The future consumer


‘You have to focus experience won’t be
PHOTO: FIRST LASTNAME

on the present but physical or digital—it


invest in the future.’ will be “phygital.”’
ANGELA ZEPEDA, TODD KAPLAN,
CMO, HYUNDAI CMO, PEPSICO
4 SEPTEMBER 12, 2022 | ADWEEK ®
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EDITOR’S LETTER

Pharrell Williams
photographed
by Driely S Carter
for Adweek in
New York City.

THE BEST A BRAND CAN GET


Between Brand Genius and Brandweek, ’tis the season to celebrate marketing excellence

We are certainly fond of awards and themselves into living brands. This year’s just about being honest and in trying
honors at Adweek, and while they’re all honoree, Pharrell Williams, is more than to express that in the most accessible
special in their own way, Brand Genius worthy of the honor. Senior editor Robert way possible.”
remains the crème de la crème. That’s why Klara goes deep with Williams to chronicle We will be celebrating several of our
our annual Brand Genius issue continues to his incredible story of not only how he’s Brand Genius honorees, as well as our
be a highlight of each year. Long considered created his personal brand, but also how Brand Visionary, during our fifth annual
“the Oscars of marketing,” Brand Genius he expanded from a music mogul into an Brandweek Summit, which returns live
spotlights 10 industry leaders who are thriving entrepreneur. and in person this week in Miami for the
at the very top of their respective games, “My brand boils down to authenticity,” first time since 2019. I hope you’ll be
finding novel and masterful ways to connect Williams tells Klara. “To me, everything is there, either in person or virtually, for five
with consumers in challenging times. invigorating days alongside world-class
From Airbnb’s Hiroki Asai to AB InBev’s brand leaders who will share their thoughts,
Marcel Marcondes to Google’s Lorraine challenges and the transformative
Twohill, 2022’s Brand Genius honorees strategies that will shape their futures.
are among our most impressive ever. Finally, I wanted to mention that this is
We’ve given a much-deserved spotlight to my first editor’s note in my new role as editor
Planned Parenthood, our Purpose Brand of Adweek. In this role, I’ll be overseeing the
winner, which has proven more essential magazine and building out our digital covers
than ever following the Supreme Court’s (though I’ll still stay involved in all things TV,
landmark decision overturning Roe v. Wade especially our biggest packages and events).
in June. As senior story editor Nicole Ortiz I’m very excited about my new position and
details, the organization has been improving will be helping to evolve the magazine while
representation efforts to ensure all patients keeping it an essential part of the overall
can have autonomy over their bodies. Adweek brand—look for much more on that
Topping off our Brand Genius package in the coming months. In the meantime,
is Brand Visionary, our marquee award what better way to find inspiration for the
each year, recognizing a career’s worth tasks ahead than by looking to the Brand
of branding and marketing achievements Geniuses spotlighted in this week’s issue?
and honoring those who transcend
Jason Lynch
fame with a combination of marketing Editor
and entrepreneurial talent to transform @jasonlynch

6 SEPTEMBER 12, 2022 | ADWEEK ®


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TRENDS YOU NEED TO K NOW

he age of the reanimated


brand is stumbling forth
to a new future. Formerly
irrelevant retailers and
torpedoed platforms of yore are
clawing their way from brand history
into today’s zeitgeist—but in some
cases, the association with the
original brand is only skin deep.
Following two bankruptcies and
an acquisition by Alex Mehr- and
Tai Lopez-owned holding company
Retail Ecommerce Ventures (REV),
RadioShack rose from the grave and
shuffled to social media, unleashing
a near-constant stream of crude,
R-rated commentary that has
gone on for weeks and prompted
an astronomical surge in social
engagement.
Meanwhile, LimeWire has also
emerged from the netherworld. In
2010, the platform was shut down
due to copyright infringement, but
over a decade later, the brand has
returned to reestablish itself as a
legitimate venture.
Neither RadioShack nor LimeWire
is precisely what it once was.
RadioShack was previously the
ubiquitous purveyor of electronics,
dotting every strip mall across the
U.S. Meanwhile, ’90s kids cut their
teeth on music and entertainment
piracy—and learned a thing or two
about malware—in the labyrinth of
LimeWire. Now, both are nonfungible
token (NFT) marketplaces out to
capture consumer attention and make
cryptocurrency collectible purchases
simpler and more mainstream,
in particular playing off potential
consumer nostalgia for their brands. 
In terms of generating attention,
it’s working. And in RadioShack’s
case, it’s hard not to look.
But what kind of longevity do
these zombie brands have, and are
they just out to devour the attention
and cash of the fans they once
inspired? RadioShack’s strategy
bears little resemblance to its past, M A N _ H A L F -T U B E / G E T T Y I M A G E S
while LimeWire carries on the brand’s
connection to the music world, if not
its associations with piracy.

About that RadioShack


social strategy
WHY RADIOSHACK AND LIMEWIRE CLAMBERED FROM RadioShack is hitting shock value
and the “rogue social manager”
THE GRAVE TO BRING NFTS TO NOSTALGIC FANS. strategy with reckless abandon,
BY JESS ZAFARRIS with results that are crude and often

SEPTEMBER 12, 2022 | ADWEEK ®


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INSIGHTS | SOCIAL MEDIA

overtly sexist, eliciting a constant funds for musical artists, and the Instead, LimeWire’s launch “Our strategy is to provide a
stream of disbelief from followers. brand’s connection to the music campaign featuring Soulja Boy’s iconic marketplace … where a lot of the
At first, many believed that the brand space is arguably as meaningful now song “Crank That” was more authentic technical complexities are handled
had been hacked, but as the weeks as it was in the past. to its past, evoking what it was like to in the background,” Buric said of
trailed on and people examined “We naturally focused heavily on use LimeWire in the ’90s and what it’s LimeWire, and RadioShack seems to
the reputations of those who had digital collectibles because of the like to discover it again now. be pursuing a similar angle.
purchased the brand, it became clear brand’s innate link to music,” said Ivis Before LimeWire relaunched, The two brands also aim to foster
that the pivot was entirely intentional. Buric, chief communications officer fans were still creating memes, trust in a space where the value of
But will the strategy pay off in the at LimeWire. “LimeWire was among Googling the brand and discussing currencies and NFTs may spike and
long run? Analysts and experts from the first companies to provide people their fondest memories of using fall dramatically, not to mention one
marketing and tech think not. with online access to music back in the past iteration of the platform, that’s rampant with scams—another
“They seem to be trying to the 2000s, and it was a key player in Buric said. She characterized the side effect of a lack of education in
create controversy to promote their the on-demand and streaming world brand’s current customers as “a the space.
crypto play,” said Jean Foster, svp that we now inhabit.” healthy mixture of Web2 and Web3 Adam Ilenich, head of community
of marketing and communications at creator-centric NFT marketplace
for the Consumer Technology Rarible, said it’s a tall order for
Association, who thinks it’s probably brands to overcome the inherent
(Clockwise, from
an unwise move if the brand truly sense of risk in the crypto category.
top) RadioShack
wants to tap into the consumer One potential exception he pointed
aims to educate web
electronics category again. to is Nike, which has generated
users about whether
“RadioShack was a storied brand, $185 million in revenue from 67,000
it is wise to invest
and this could turn off that core transactions following its acquisition
in cryptocurrency
consumer base.” of NFT studio RTFKT, according to
via NFTs. LimeWire
RadioShack CMO Ábel Czupor, Dune Analytics, making it the highest
collaborated with
the mind behind the brand’s social earning brand in the space to date. 
Soulja Boy on its
strategy, did not respond to Adweek’s “The responsibility to educate
launch campaign, and
requests for an interview, but told Input people on how to safely engage with
NFTs were given to
magazine the goal was to get people this new, emerging technology is an
early supporters. Atari
talking about the brand. And it has industrywide one, and also a deeply
worked with Brazilian
done that: RadioShack’s activity has personal one,” Ilenich said.
artist Butcher Billy on
drawn in hundreds of thousands of new
its ‘50 Years of Atari’
Twitter followers since it committed
NFT collection.
Will more brands rise
to its new, horny tone, and Czupor said from the underworld?
that as of early July, 30 million people These aren’t the first largely defunct
had clicked on the brand’s profile since brands that have committed to an
its revival in spring 2022. Czupor also NFT-focused future. For instance, in
maintained the brand is “way cooler spring 2021, Atari gained attention
than it used to be.” for creating a new division, Atari
Then again, “cool” seems to be a Blockchain, and launching nostalgic
matter of opinion. Lee Kebler, director NFT collectibles associated with its
of worldbuilding at innovation and classic games Pong and Centipede.
design consultancy Journey, is For better or worse, these brands
unimpressed with RadioShack’s provide examples of how nostalgic
R-rated social activity. fixtures may convince skeptics to
“RadioShack is now RadioShock revisit them through crypto and
and is all of a sudden ‘edgy’?” he metaverse initiatives.
said. “They sold soldering irons and “The metaverse presents a
RC cars. Come on, RadioShack, chill new platform for creative brands
out—we used to be friends.” to reimagine themselves,” Foster
Simply put, the brand claims to said. “Maybe we will see traditional
be targeting an older generation, clothing brands come back with
but its social media presence can be outfits for avatars or food brands
off-putting to many of those potential The new marketplace ensures audiences” connecting with LimeWire giving NFTs with a real-life purchase.”
customers. And it doesn’t seem to that musical artists get paid for across social media, Discord and Meanwhile, Kebler said, a
have a strong connection to the brand the work peddled through the Telegram, and compared them to cohesive, “fully meshed” metaverse
it once was. marketplace, providing additional collectors of limited-edition records. is critical for sustained momentum.

C O U R T E S Y R A D I O S H A C K , ATA R I A N D L I M E W I R E
“I don’t think anyone is thinking revenue streams, unlike its past role “It’s about gathering, exchanging and “As NFTs inevitably grow into
about the legacy of RadioShack and in music piracy. consuming content that is otherwise owned 3D assets and those assets can
making sure that it is preserved for “By resurrecting the brand via hard to find.” be tracked in multiplayer ‘metaverse’
future generations so that the values blockchain technology, we are style games and platforms,” he said,
of the great retail brand endure,” said leveraging a fascinating new frontier NFTs made easy (and “I’m really looking forward to decking
Douglas Rushkoff, professor of media of technology while also making it trustworthy) out my avatar in some Bugle Boy
theory and digital economics at accessible to music enthusiasts and Another factor LimeWire and jeans, Reebok Pumps high tops and a
Queens College/CUNY. “This is about fans who aren’t crypto specialists,” RadioShack share is the goal of Hypercolor T-shirt.”
selling things.” Buric said. lowering the barrier for entry for
Of course, it also helps that customers who are unfamiliar
A zombie with a soul? LimeWire’s social presence isn’t with the crypto space. Many NFT JESS ZAFARRIS IS THE DIRECTOR
OF AUDIENCE ENGAGEMENT AT
In contrast, LimeWire is leaning aggressively R-rated and therefore platforms require crypto wallets ADWEEK. SHE IS AN AWARD-
into its own history while also not at risk of disaffecting those who and advanced knowledge of tech WINNING CONTENT AND MARKETING
STRATEGIST. @JESSZAFARRIS.
establishing more legitimacy and might be turned off by crudeness. and terminology.

10 SEPTEMBER 12, 2022 | ADWEEK ®


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INSIGHTS | TELEVISION

Buyers Dish On Upfronts


conference in June, Warner Bros.
Discovery ad sales chief Jon Steinlauf
said advertisers “really like what we’re
doing” with the Premiere package.
However, buyers told Adweek the
THOUGH MEDIA COMPANIES SAW RECORD COMMITMENTS, THERE IS NO company “couldn’t figure out” what
GUARANTEE OF STAYING POWER. BY BILL BRADLEY was in the Premiere packages, the
Warner Bros. and Discovery teams
weren’t collaborative with each other,
and the company was “out of their
minds” with the proposed increases.
NBCUniversal’s
“Nobody was going to sit there and pay
2022 upfront was
those,” a buyer declared.
its biggest ever.
However, some buyers were also
sympathetic, saying Steinlauf and his
leadership team did a great job under
the circumstances, and they ultimately
feel secure in their partnership with
the company.

The shifting narrative


Meanwhile, sports was a winner in the
upfront, according to several buyers,
and DEI efforts were on the minds
of many. But the main story was the
extreme shift from linear to streaming.
Multiple buyers said linear dollars
were flat or down, with unexpected
softness in cable. Clients were more
willing this year to move dollars into
digital, including social video such as
Snap and TikTok.
And with more enticing digital
If you only listened to the major the high single digits to low teens. options continuing to arrive, including
media companies, the 2022 upfront
couldn’t have gone better. Warner
Still, with economic uncertainty,
ongoing supply chain issues and
UPFRONT Disney+’s ad tier and Netflix’s future
ad-supported option, it appears the
Bros. Discovery, in its first upfront as record-high inflation, broadcasters STREAMING shift is here to stay. One buyer called
a merged company, received $6 billion
in commitments. And in its biggest
were more interested in locking down
commitments than playing hardball. HIGHLIGHTS it “a tipping point” as clients looked at
all the available opportunities, often
upfront ever, NBCUniversal secured $7 After all, several categories have The shift from linear to streaming without the premium prices of linear in
billion, while Disney earned $9 billion. taken major hits recently, including was on full display at the 2022 upfront. order to incentivize dollars.
But that’s not the whole story. CPGs, auto and insurance. One buyer “Last year, [clients] were dipping
“The biggest thing to look out for
right now is how much of this money is
going to stick,” one buyer familiar with
noticed $1 billion in bounce as budgets
fluctuated wildly—by hundreds of
millions in any given week.
40%
of Disney’s total upfront dollars
their toe a little bit. Now they’re like,
‘Yeah, we need to spend more here,’”
the buyer said on the digital shift.
talks told Adweek. “I think everyone knew there was went to streaming and digital. On an earnings call in August,
After Warner Bros. Discovery uncertainty. … But it made things a Warner Bros. Discovery CFO Gunnar
crossed the upfront finish line in lot easier to move along,” a media Peacock doubled its upfront Wiedenfels said the scatter market
August—the last upfront week buyer told Adweek. revenue to more than had “softer” demand, and several
presenter to complete negotiations— buyers who spoke with Adweek
Adweek spoke with several buyers
to get an insider’s perspective.
The marketers described their key
The Warner Bros.
Discovery of it all
Unfortunately, talks weren’t as easy
$1 billion. concurred. As one put it, “If the upfront
is working, then scatter market should
not be.” It may come down to whether
takeaways from the 2022 negotiations, with Warner Bros. Discovery, which Investment in TelevisaUnivision’s clients cutting orders amid economic
including their thoughts on the CPM held out for CPM increases in the low ViX more than doubled, with woes want to reenter scatter later.

ERIC LIEBOWITZ/NBCUNIVERSAL/GETTY IMAGES


(cost per thousand viewers reached) to mid teens for its Premiere package, “I’d be lying if I said that I haven’t
increases, what to expect in the scatter
market and whether those record-
setting commitments would remain.
a mix of the company’s top-rated
programming. Ultimately, the plan may
have cost the company hundreds of
70%
of clients investing in linear
seen any slippage from hold to
order,” one buyer said. Another
commented on advertisers backing
The Covid-19 pandemic made millions of dollars in commitments as also leaning into ViX. off from commitments: “I don’t think
the last two upfronts virtual affairs, budgets moved elsewhere during what they’re going to be alone.”
but 2022 saw the first in-person one buyer called the “most frustrating AVOD service Tubi received Of course, the record-setting
presentations since 2019. And negotiation” they ever had. significant commitments commitments have flexibility and options
unlike the previous two years, which Mere weeks before its upfront in only its second year as part of built in, a safeguard if the economy turns
were early markets that saw some presentation, Warner Bros. Discovery the greater Fox upfront offering. sour. Regardless, media buyers are on
broadcasters demanding CPM completed its $43 billion merger and high alert as deals start going to order.
BILL BRADLEY IS ADWEEK’S DEPUTY
increases of more than 20%, 2022 had the unenviable task of combining TV EDITOR. HE JOINED ADWEEK
“If anything were to change, it would
shifted back to the buyers. CPM two very different sales teams. It didn’t FROM SCREEN RANT, BEFORE THAT, change between now and those next
BILL SPENT 7 YEARS AT HUFFINGTON
increases were still meaningful, necessarily go well. POST AS ENTERTAINMENT EDITOR. couple of weeks,” one buyer said. “We’re
@GUMGUMERSON
with many announcing increases in Speaking at a Credit Suisse monitoring that really, really closely.”

12 SEPTEMBER 12, 2022 | ADWEEK ®


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I N S I G H T S | S U S TA I N A B I L I T Y

and especially oil companies—have


executed public relations campaigns
to enmesh themselves with the idea
of ‘the good life’ and what it means to
be an American.”
That can be as simple as
promoting the “Great American Road
Trip” in an attempt to encourage more
fuel consumption, Franta explained,
or as complex as influencing public
school curriculums to portray oil and
gas as vital to the American economy.

Normalizing civil
disobedience
Still, the Climate Ad Project isn’t the
first to attempt to use ad campaigns to
educate the public on climate science.
David Karpf, associate professor of
media and public affairs at George
Washington University, pointed to Al
Gore’s Climate Reality Project and
the Alliance for Climate Protection as
early iterations of such work.
Given the complexities of movement

TAKING ON BIG OIL’S MESSAGING building, an ad campaign is unlikely to


inspire a billion climate activists on its
own, Karpf said—that would take “a
THIS NONPROFIT IS TRYING TO INSPIRE RADICAL CLIMATE ACTION BY DELIVERING world-historic organizing effort.” But
SCIENTIFIC FACTS WITH A HUMOROUS TWIST. BY KATHRYN LUNDSTROM popularizing civil disobedience could be
within the project’s reach.
“Well-produced advertisements
shared on social media among existing
climate activists could help change
the narrative among activists about
As Peter Kalmus sees it, the public on the climate emergency. In addition to addressing
how they view direct action and civil
advertising and public relations There’s no ad agency for the Earth.” misconceptions through its variety
disobedience,” Karpf said.
industries have been a primary show and videos, the Climate Ad
On April 6, Kalmus was arrested
arena for climate communication for Fighting disinformation Project’s content will also seek to
after chaining himself to the doors of
decades. It’s just that polluters have Kalmus believes more compelling raise the profile of activists engaging
a Los Angeles JPMorgan Chase bank
shaped the dominant narrative. narratives are needed to counter in direct action and civil disobedience.
to draw attention to the severity of the
That’s why Kalmus, a climate climate disinformation, and scientists Kalmus sees this as an important
climate crisis and the financial system’s
scientist at NASA, teamed up with need better outlets for sharing tool in pressuring governments and
role in funding the fossil fuel industry.
Harold Moss, founder of animation information about climate change corporations to act.
Footage of his emotional speech made
and production studio FlickerLab, with regular people. But climate “We want to shift the cultural
the rounds on Twitter, garnering millions
to create the nonprofit Climate Ad scientists’ work is largely relegated to narrative on [civil disobedience],”
of views. The Climate Ad Project put
Project in 2020. academic journals and reports from Kalmus said.
together a video of the event.
The group aims to take the the United Nations’ Intergovernmental
“We’ve been trying to warn you for
climate narrative back from fossil Panel on Climate Change. Under the spell of Big Oil so many decades,” Kalmus said at the
fuel companies, combining humor “The public doesn’t read scientific As has been widely reported following
event, his voice breaking. “We’re going
and climate science with a goal papers or IPCC reports,” he added. an initial bombshell report from
to lose everything.”
of inspiring a billion people to Starting in spring 2023, the Climate Inside Climate News in 2015, oil
activism. While still in its early Ad Project will produce a monthly variety and gas companies were aware of
stages, the project will fill a gap show on YouTube and Vimeo tackling the role burning fossil fuels plays in
that Kalmus and Moss perceive in different climate-related issues in each global warming for decades. Rather This is the first installment of a three-
the current climate communications episode, such as wildfires, extreme than warning the public and shifting part Insights series on how advertising
landscape: a culturally relevant heat or biodiversity. Clips of the show, in to renewables, they buried that is being used to spur climate action.
and science-backed challenge to addition to timely, short-form educational information and used PR and advertising PART 1 The quest to build an
the disinformation that’s defined or news-related content, will receive paid to sow uncertainty around the science. army of climate activists.
the public’s understanding of global media placements (initially only on digital But the impact of that PR
PART 2 How a coalition of agencies
warming. That work will come and streaming platforms). and ad work still shapes the way
is cutting through politics to push
packaged in short-form, informational But changing the public’s consumers think about fossil fuels
for better climate policy.
videos and a monthly comedic variety understanding of climate change is no and climate change.
show about major climate issues. small task. Nearly a third of Americans “[The Climate Ad Project is] PART 3 Combating climate doom-ism
“We’re definitely in a climate (30%) believe global warming is trying to disrupt the hold that the with solutions-focused content.
emergency, but the public doesn’t seem caused by natural changes rather than fossil fuel industry has on the culture
to agree with that assessment,” Kalmus humans burning fossil fuels, despite of America and the world,” Ben KATHRYN LUNDSTROM IS
told Adweek, speaking on behalf of the a clear scientific consensus to the Franta, senior research fellow in ADWEEK’S S U S TA IN A B IL I T Y
E D I TO R . PRE V IOUSLY, SHE WROTE
Climate Ad Project, not in his capacity contrary, according to a 2021 survey climate litigation at the University ABOUT POLITICS FOR THE DAILY
DONUT AND ANALYZED POLICY AT
as a NASA employee. “There’s no from the Yale Program on Climate of Oxford, told Adweek. “For a very THE TEXAS CAPITOL. @KLUNDSTER
coherent attempt to educate the Change Communication. long time, fossil fuel companies—

14 SEPTEMBER 12, 2022 | ADWEEK ®


s.
w.
VOICE

The earned their trust, and 55% will pay


more for a brand that does good
for the world. Younger consumers

Trust are driving this change, with 65%


of millennials and Gen Z adults
awarding a trust premium.

Economy As brands overall become less


relevant and important in people’s
lives, this renewed spotlight on ethics
creates major opportunities, and trust is
HOW COMPANIES CAN becoming a huge competitive advantage.
EARN GOOD BRAND As marketers, here’s how we earn it:
KARMA. BY RAJA Reset our priorities around
RAJAMANNAR data. Data is absolutely crucial to
a marketer’s job today. Consumers
will entrust us with it as long as
Editor’s note: This piece is part of we use it responsibly and handle
our Columnist Network series, which it transparently. The industry
explores the tactical thoughts and must value people over data and
actions from Adweek’s community maintain a strong sense of collective
of high-level experts. accountability for data ethics.
Commit to straightforward
In his stand-up routine on practices. Packaging, pricing and
advertising, comedian George Carlin advertising should reflect reality. No
said, “America’s leading industry is tricks, no deception.
still the manufacture, distribution,
packaging and marketing of bullshit.” Stay truthful and genuine. Embrace
Although the bit is decades old, the the chance to connect, but don’t
public’s attitude toward advertising manufacture opportunities or exploit
unfortunately hasn’t changed much. a situation.
But something has: We are now more Hold partners and vendors to high
connected than ever before. standards. Trustworthy brands
Digital technologies and social carefully vet every entity they do
media give brands greater access business with. A shady partner can
to consumers and create new ways damage a brand—and consumers
to engage and interact. But they will sniff them out if your leadership
also make it easy for customers to does not.
abandon, or even damage, a brand concept of mail-in rebates is rigged Respect consumer privacy. This is
they feel has done wrong. in businesses’ favor, with very nonnegotiable. I am a big proponent of
It is tougher to earn brand few willing to go to the trouble of simplifying privacy laws, but nothing
loyalty in this environment, so claiming them. beats the self-regulation that comes
marketers must continually nurture As marketers, our livelihood from having an ethical North Star.
these relationships as their role in depends on consumers, so it’s
consumers’ lives changes. counterproductive to trick them. Get ahead of negativity. If a problem
Consumers expect the businesses The 2022 Edelman Trust Barometer surfaces for your brand or product,
they support to behave ethically, shows that consumers may buy a own up to it. Honesty and transparency
operate transparently and take product based on its reputation, but can help head off a social media and
a stand on issues that matter. 59% would stop buying it if they didn’t public relations firestorm.
Businesses that do this will earn trust the company. Make ethics contagious. Marketing
consumers’ respect and loyalty—and One thing is true: If consumers teams must reflect the spirit of
will be rewarded through a virtuous feel they have been wronged, the integrity they set out to sow. Diversity,
circle of good brand karma. company has made a mistake. equity and inclusion start in-house.
Correct the business model or Specs
The trust deficit correct the perception if that’s where Claim to fame Raja
To fully appreciate our responsibility the problem lies. In the digital age, Rajamannar is the chief Full circle
as marketers, we must acknowledge marketing and communications There are no shortcuts to building a

I L L U S T R AT I O N : C S A I M A G E S / G E T T Y I M A G E S
it’s easier than ever for consumers
our industry’s reputation for trickery, officer and president of health trustworthy brand, but the disruption
to throw a brand overboard, and
one that we largely earned. care at Mastercard. Rajamannar of marketing’s fifth paradigm
word spreads quickly when a brand is
There’s no shortage of examples is an accomplished global has given us new opportunities.
found to be behaving badly.
of common marketing practices business executive with more Consumers are increasingly
than 25 years of experience. connected to the world around them
that are unfair or exploitative to Quantum karma and attuned to the issues they care
consumers: Food or other products Thankfully, karma isn’t all about Base New York
labeled “natural” or “organic” can Twitter @RajaRajamannar about. For brands, the expectations
punishing missteps. As trust becomes
be full of surprising additives, a and the stakes are high.
more important to consumers’ buying
tactic that’s deceptive in spirit even That’s why it’s more important
decisions, brands that do the right
if technically legal. Expensive skin than ever to embrace ethical practices,
thing have the chance to shine.
care products are sold in hefty glass act with integrity and rack up good
In the same Edelman survey,
jars that appear inexplicably tiny brand karma. Treating consumers with
59% of respondents said it is worth
once you open the lid. The entire respect will be rewarded in kind.
paying more for a brand that has

16 SEPTEMBER 12, 2022 | ADWEEK ®


P R I VA C Y - F O R W A R D
MACHINE LEARNING-POWERED
P R O G R A M M AT I C A D V E R T I S I N G

Scan here to
learn more about
AdTheorent’s
privacy-forward
approach
D ATA P O I N T S

Under the Influence


PEOPLE REALLY TRUST INTERNET-FAMOUS STRANGERS IN THEIR SOCIAL FEEDS. BY EVA KIS
Mixed in with our friends on social media feeds are influencers sharing bits of audiences: While word-of-mouth is the top way people across all age groups get
their lives for our entertainment: furniture rehabbers, makeup artists, cleaning information about products and services, 74% of those 18-24 rely on social media
wizards and more. We like watching their lives and work—but how do we feel about influencers, while only 24% of those over 55 do the same.
them recommending products and services? When it comes to making a purchase, 90% of respondents of all ages would
Turns out they have more than a little clout. In a survey of nearly 1,500 women trust an influencer over a celebrity.
by online platform for women’s voices SheSpeaks, 60% have bought something “When you have enlisted content creators who are telling smart stories
on the recommendation of an influencer. This went as high as 65% for the 18-24 that focus on why a particular product or service is useful in someone’s life, the
crowd, versus 40% for those 55 and older. audience becomes engaged and doesn’t view it as sponsored content,” said Aliza
In fact, slightly more than half of all respondents (51%) actively turn to Freud, CEO of SheSpeaks.
influencers for information before making a purchase, rivaling brand/retailer sites “Instead, they get excited and actually want to share it with others,” she added,
as a reliable source. But that number is once again much higher among younger noting that 17% of users are even willing to share sponsored content.

Do you trust

65%
Have you ever
product/service bought something
after seeing
recommendations a social media
from someone post from

72%
someone
you follow on you follow?
social media?
Ages
18-24
15%
53%
25-34
35-45
No 46-55
55+

55%Yes
50%
40%
78% 51% 50%
Which sources 48% are open to
do you rely 74% Only 51% of people say sponsored content
on for information 18-24 24% influencers properly if the influencer
about products/ declare when content offers a discount
services? 55+
Word-of-mouth Brand/retail site Influencers is sponsored. code or giveaway.

When I see Where do you 77% 80


a sponsored follow influencers? 74%

INFOGRAPHIC: CARLOS MONTEIRO; SOURCE: SHESPEAKS


post, I … 65%
Ages 64% 62%
18-24 60
Read/watch 25-34 52%
35-45 58%
64%
46-55
Like 55+
37% 40
35%
Buy/learn more
20% 23%
32% 26%
20
Comment
13%
21% 11%
8% 7%
Share 0 0
17% Twitter Snapchat Pinterest Facebook TikTok YouTube Instagram

18 SEPTEMBER 12, 2022 | ADWEEK ®


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S PACE S

BETTER LIVING THROUGH NO PRESSURE


Instead of traditional camp
competitions, Camp Kim

SELF-CARE (AND WINE) attendees were encouraged


to participate in communal
events like Splash and Sip
(1, 2). Open bars served wine
KIM CRAWFORD’S SUMMER-LONG CAMP KIM EMBRACED cocktails and Kim Crawford’s
classic and new products (3). 1
OUR ‘EAGERNESS FOR SELF-DISCOVERY.’ BY EVA KIS

2 3

20 SEPTEMBER 12, 2022 | ADWEEK ®


+
S PACE S

Wellness is, objectively, a good


thing. The problem is it often requires
so much effort to keep up—from new
superfoods to hot yoga and freezing
showers—that you may not end up
feeling better at all.
Kim Crawford Wines takes a
gentler approach when it encourages
women to embrace self-care, which
the company has been advocating for
since early in the pandemic. 
“Wellness is whatever makes you
feel good,” said Julie Rossman, vp of
brand at Kim Crawford. “The brand’s
positioning is really about empowering
women to be their best selves.”
And this summer, it took that
message on the road with the brand’s
largest activation ever: Camp Kim,
a four-city series of summer camp-
inspired gatherings, which finished 1
its tour in New York on Sept. 7. The
events were created in partnership
with Refinery29 and Black Girl ‘MAKE IT
Ventures, the latter of which supports AMAZING’
Black and brown woman-identifying Beginning in April,
entrepreneurs. Camp Kim toured
Attendees were encouraged to four cities with ever-
changing activities,
shake off the last two-and-a-half but always good
years of monotony by trying different vibes. Attendees
activities, all designed to bring out celebrated each
creativity and make new friends other with 29
Questions (1), Diva
without the pressure of perfection. Davanna showed
There was a paint splash project in New Yorkers how to
Los Angeles, a BOYBoots dance class walk the runway (2),
in Dallas, collaborative mural painting and Dallas campers
in Chicago and a New York Fashion got to take a dance
class in cowboy
Week-inspired catwalk strut session boots (3).
led by runway coach Diva Davanna
alongside HBO Max’s Legendary star
and journalist Milan Garçon. 
Camp Kim also featured live DJs,
photo booths, a shredding station
for attendees to write down and
then tear up the things holding them
back, a confession session called 29
2
Questions and more.
“If you think about yourself
growing up, that carefree version
of yourself from summer camp and
that eagerness for self-discovery,”
Rossman said, “we wanted interactive
creative activities where our attendees
could connect with themselves again,
and then also the sense of community
with those around them.”
And in these moments of bonding
and self-discovery, of course,
everyone also happened to be holding
a glass of Kim Crawford or a wine
cocktail. Camp Kim also served as an
introduction to its prosecco, which
launched in May, in addition to a lower-
alcohol, lower-calorie rosé called
Illuminate.
“We’re all coming out of the
pandemic really tired,” Rossman said,
“and we just felt like it was the right
moment to go big and help inspire 3
consumers.”

22 SEPTEMBER 12, 2022 | ADWEEK ®


s.
w.
These industry
leaders epitomize
their brand values
while elevating
performance
THE LAST TWO YEARS have seen political and social
upheaval unlike any other, not to mention soaring
inflation that has crowded out personal values in favor
of price value. But consumers have spoken out about
what they want, both online and in their shopping
habits. They expect brands they choose to be both
attuned to their ethical and moral standards while also
being mindful of the strains on their wallets.
Ensuring that brand values and performance are
mutually reinforced, as opposed to being seen as
exclusive, is the challenge that signifies an Adweek
Brand Genius. That right brain-left brain balance is
the primary thread running through the profiles of
this year’s honorees.
While no single executive or brand is monolithic
in their thinking, all people and organizations have
natural tendencies and leanings. Our 10 Brand Genius
award winners—along with our Brand Visionary and
Purpose Brand honorees—are ones that don’t simply
play to their strengths; each found unique ways of
making purpose practical.
Each of our honorees recognizes that brand
marketing is foundational. A brand is defined by the
familiarity consumers, stakeholders and rivals have
formed by a brand’s design, actions, wins and losses—
all of which merge to show what that brand cares
about. They succeed when they create a connection
that goes beyond the immediate utility or desirability
associated with a particular product. A clear, strong
brand identity is grounded in clearly conveying values
that are as tangible as they are ethereal.
The stories that follow explain how marketing
leaders synthesize branding, product, growth and
strategies to manage businesses that inspire on all
levels. —David Kaplan
CONGRATULATIONS, MARCEL, ON BEING
SELECTED AS AN ADWEEK BRAND GENIUS.
BRAND
VISIONARY

PHARRELL
The singer-producer
has deftly transposed
his musical fame into an
entrepreneurial empire.
BY ROBERT KLARA
PHOTOGRAPHY BY DRIELY S CARTER
Williams told Adweek. “What if you could of- Throughout the 2000s, the Neptunes added
fer people something that really did help them? the secret sauce to hits for everyone from Brit-
Give them something that really works? We ney Spears to Justin Timberlake. Rap legends
bet on that.” including Jay-Z, Nelly and Snoop Dogg have
And as is usually the case for Williams—Ad- Williams to thank for many of their chart-
week’s Brand Visionary for 2022—his bet was busters. After CeeLo Green took a pass on a
a good one. tune called Happy, Williams performed the
Humanrace went live on Nov. 25, 2020, via a song he’d written himself—and turned it into
website that sold directly to consumers. With- the bestselling single of 2014.
in hours, the Instagram page had 26,000 fol- As a writer, producer and performer, Wil-
lowers. By the end of day one, the entire stock liams now boasts no fewer than 13 Grammy
sold out. awards. Earlier this year, he and Neptunes
But Humanrace’s launch is more than just partner Hugo were inducted into the Song-
the story of a business deal that worked out. In writers Hall of Fame.
a sense, it’s also a tableau of Williams himself: In 2003, Williams began the first of what
a man who has deftly maneuvered an envi- would become many forays into the fashion
able reputation in the music industry into the world. When Jacob “the Jeweler” Arabo, re-
realm of entrepreneurship, all while keeping a nowned maker of diamond-encrusted bling,
hawk’s eye on his personal brand and using a introduced Williams to Japanese fashion
keen read of popular culture as his guide. designer Nigo, the two started streetwear
“As a musician, your name is your brand and brand Billionaire Boys Club. BBC was es-
your product is the work that you do,” Williams sentially an American riff on Bape, Nigo’s
said. “My brand boils down to authenticity. To Tokyo emporium that sold his trendy, lim-
ven in a nation that had grown accustomed me, everything is just about being honest and ited-edition T-shirts. BBC was so well re-
to “challenging times,” few months in recent in trying to express that in the most accessible ceived that it led to sub brands Icecream and
memory were as dire as November 2020. way possible.” Billionaire Girls Club.
Some 4 million Americans contracted Williams doesn’t regard fashion design as a
Covid-19 that month, more than most coun- THE BEAT OF HIS OWN DRUM departure from his musical talents, but rather
tries had reported for the entire year. Refus- Williams, now 49, has been expressing him- as an organic extension of them.
ing to concede the November election, former self for a long time. “I have always seen fashion and music in-
President Donald Trump was instead filing His musical career kicked off in 1992 when trinsically linked in the same way that space
lawsuits to overturn it. The number of dem- he wrote the lyrics for Wreckx-N-Effect’s and time are linked, right? There’s no space
onstrators killed while protesting the death of song “Rump Shaker,” which reached No. 2 without time. There’s no music without fash-

TAY L O R H I L L / G E T T Y I M A G E S
George Floyd by police had risen to six. Some on the Billboard Hot 100. Together with high ion,” he said.
3.6 million people were out of work. Prices for school friend Chad Hugo, Williams started
everyday necessities were climbing. And, that the Neptunes, a production team whose SPEAKING FOR HIMSELF
month, the CDC suggested Americans cancel signature twist—“a mixture of brashly syn- And since there are no brands without pro-
any holiday travel plans. thetic keyboard sounds and off-the-wall poly- motion, Williams took matters a step further.
It was probably the worst time imaginable rhythmic percussion,” as Complex described From the beginning, he departed from the
to launch a new brand—but that was exactly it—became a kind of hip-hop analog to Phil usual celeb-label formula by not only taking
what Pharrell Williams was doing. Spector’s wall of sound. an active role in the design process but also
The artist, songwriter and producer had
already invested countless hours in Human-
race, a venture that would kick off with a skin
care collection, though Williams envisioned
extending it to a range of products. Already
envied for his perennially youthful glow, Wil-
liams was pretty sure that his starter pack
(rice powder cleanser, lotus enzyme exfoliator
and humidifying cream) would go over well.
As for the timing, however, even the experts
had advised him to wait.
“We launched in the middle of the pandem-
ic, against a lot of people’s advice,” Williams
recalled. “A lot of the advice was: ‘Man, you
shouldn’t do it.’”
But Williams knew something that the
MBA-equipped experts apparently did not:
The frightening news tumbling out of a de-
pressed and divided country had created a
longing in people to pamper themselves, to
find comfort in routines that would make
them, however briefly, feel better.
“When people are down and things are feel-
ing weird, sometimes people turn inward,”

28
BUILDING
PHARRELL’S
BRAND
UNIVERSE
Co-founds The
Neptunes in 1992, a
production powerhouse  
that would define the French fashion
sound of the 2000s. boutique Colette
  does capsule collection
Founds Billionaire with Billionaire Boys
Boys Club apparel Club, 2014.
brand, 2003.  
  2014–2017: Williams
Founds Icecream appears as a judge on
apparel, 2004. NBC’s The Voice.
   
Launches Millionaire Kicks off partnership
sunglasses with with hospitality
Louis Vuitton, 2005, entrepreneur David
kicking off long-term Grutman, 2019.
partnership.  
  Founds youth
Becomes creative education nonprofit
director for recovered Yellow, 2019.
plastics textile company  
Bionic Yarn, 2008. Collaborates with
  Richard Mille on
Pharrell Williams x a limited-edition
Moncler outerwear wristwatch, 2019.
collection launches,  
2010. Starts nonprofit
  Black Ambition to
Founds Billionaire Girls financially support
Club apparel, 2011. Black and Latinx
  entrepreneurs, 2020.
Creates I Am Other,  
2012, an umbrella for his Launches
business ventures. Humanrace brand,
  starting with a skin
Williams’ tune Happy care collection, 2020.
drops in late 2013,  
becomes most Billionaire Boys Club
successful song of 2014. drops wristwatch
  collection with
Uniqlo launches Bamford London,

L O U I S V U I T T O N : G R EG O RY PAC E /G E T T Y I M AG E S
limited I Am Other 2022.
collection, 2014.  
  NFT brand Doodles
Adidas Originals x signs Williams as chief
Pharrell Williams brand officer, 2022.
debuts 2014, starting  
long-term partnership. The Neptunes
  inducted into the
Starts long-term Songwriters Hall
partnership with of Fame, 2022.
Chanel, 2014.

30 SEPTEMBER 12, 2022 | ADWEEK ®


modeling the clothes himself.

‘What if In the 2003 music video for “Frontin’”—a


house party to which Lenny Kravitz, Jay-Z
and Nigo attend—Williams took center stage
in a T-shirt with the Billionaire Boys Club
logo. A year later, he showed up at the Spike

you could TV Video Game Awards wearing an Icecream


graphic shirt.
This kind of casual yet clearly delibera-
tive promotion has since become a signature
marketing move. On Snoop Dogg’s Neptunes-

offer people produced 2004 hit “Drop It Like It’s Hot,” Wil-
liams shouts out his Icecream brand with the
line: “I’m a nice dude with some nice dreams /
See these ice cubes, see these Icecreams?”

something
No TV spot could have reached a target au-
dience better than that.
You’ll see similar cross-pollination tak-
ing place within Williams’ other ventures.
In 2014, the Adidas Originals x Pharrell Wil-

that really
liams clothing and sneaker line hit stores,
kicking off what’s since become a long and
fruitful partnership.
But Williams’ Humanrace brand has its
own collection with Adidas, too. In 2014, I

did help
Am Other, the corporate umbrella Williams
launched in 2012 to oversee his various enter-
prises, created a T-shirt collection for Uniqlo.
And Billionaire Boys Club has partnered with
brands as varied as wristwatch maker Bam-

them? ford London, the New York Yankees and Poké-


mon. (Williams’ brands are privately held and
as such do not release financial figures.)

AN ARBITER OF FASHION

Give them The plausibility of Williams’ fashion proj-


ects stems in no small part from his own
sartorial flair.
Not long after the Neptunes’ royalty checks

something
began arriving, Pharrell bought himself a
purple crocodile Hermès Birkin bag, which
quickly became his trademark accessory. A
kind of internal fashion GPS allowed him to
dress down (T-shirts and jeans) and dress up

that really
(sherpa jacket, Louis Vuitton scarf) in the
same outfit. With the paparazzi tailing him,
Pharrell spread his fashion cred simply by get-
ting dressed.
In 2005, Esquire added Williams to its

works?
best-dressed list, crediting him with “inject-
ing dressed-up luxury into hip-hop style and
thereby influencing a new generation of guys
to consider more than just a pair of baggy jeans
a reflection of their youthful vitality.”

We bet Little wonder, then, that Williams has also


found himself collaborating with some of the
most prestigious fashion labels in the world.
Louis Vuitton has retained him to design jew-
elry and accessories; Colette has done “two ex-

on that.’ clusive drops” with Billionaire Boys Club.


And then there’s the storied atelier of Cha-
nel, which rarely signs male brand ambassa-
dors—but it signed Williams.
After modeling the house’s pre-fall 2015
collection in a short film with Cara Delevingne,
Williams made a surprise appearance as a liams said. “Sometimes I like an idea to just be YouTube. “You know,” Williams continued,
Pharaoh in gold lamé pants in Chanel’s 2018 pure—to be what it is. And I’d rather put my “sometimes I say things and they don’t neces-
Métiers d’Art  runway show. A year later, the brain behind it than my face.” sarily age well.”
house invited Williams to design its first uni- Like many consumers, Williams has seen Even so, this is also the man who, in 2014,
sex capsule: the Chanel Pharrell Collection. the cavalcade of celebrity-branded products appeared on Ellen to advocate for marriage
It’s hard to imagine Wiz Khalifa or Post that hit store shelves with little actual involve- equality. And when the Pharrell of today talks
Malone being allowed into style sanctums ment from the celebrities in question. He wants about issues like inclusivity, he is clearly sin-
such as these. But according to media and cul- no part of that. Williams is acutely aware that, cere. As WWD has pointed out, Williams
ture watcher Dan Runcie, founder of research regardless of how many brands he becomes in- was thinking about gender-neutral clothing
firm Trapital, Williams passes with ease be- volved with, his most important brand is still a decade before the apparel industry was. His
cause fans have embraced his style and eclecti- himself. He guards it carefully. stripped-down apparel for Adidas is captioned
cism from the beginning. When brands dangle cash in front of celeb- as “a celebration of inclusivity and equality.”
His Humanrace skin care products will work
for any skin tone or gender.
LOSING HIS VOICE “My fan base are human beings,” Williams
He was a coach on NBC’s The Voice said. “It’s not just a gender-based fan base.
from 2014-2017 but said he realized
a steady TV gig was ‘not for me.’ These are humans—people with hearts and
blood pumping through their bodies.”
A similar note of humility drifts into his
voice when asked if his four-year residency on
NBC music competition mainstay The Voice
led him to any backstage deals or taught him
any shrewd business moves. Quite the con-
trary: Being on TV taught Williams about his
limitations.
“Being on [TV] and being in front of people?
And that responsibility of having to be in front
of people? And doing it so consistently? Man,
that’s not for me,” he said. “I’m very grateful for
that lesson.”
Besides, Williams has way too much on
his plate for a regular TV gig. Looking ahead,
there is a rumored collaboration with Tiffa-
ny & Co. that he has refused to comment on.
There’s the ongoing partnership with Miami
hotelier David Grutman, which in 2024 will
see the opening of Somewhere Else, a tropical
modernist reinterpretation of Morris Lapi-
dus’ famed Beach hotel on Paradise Island in
“There’s a throughline that you could see rities, Williams said, some of those stars “are the Bahamas.
with everything that he did,” Runcie said. mesmerized by the dollar amount, and they Williams has even involved himself with
“There’s a handful of people who were truly don’t realize the damage that could be done.” Web3 by taking the post of chief brand officer
able to create a lifestyle around aspects of their “Unlike a lot of other celebrities and influ- for nonfungible tokens brand Doodles. Speak-
business. The brands that Pharrell partners encers we’ve seen today, he’s clearly more in- ing at VeeCon earlier this year, Williams ex-
with—the brands that he creates—all tie back terested in the work than he is in the rewards, pressed the hope that a more decentralized
into this image that people have had of him.” the fame and the money,” said Lola Bakare, internet will lead to social change, allowing
brand strategist and inclusive marketing con- people to push back “against governments that
THE MAN BEHIND THE CURTAIN sultant. “He’s pure creative. And that’s why I seek to limit or strip away human rights.”
Williams is so much about creation that he’s see the diversification of his portfolio as some- That’s heady stuff coming from a guy who,
occasionally withheld his name from his thing that I might even expect. It started with not so long ago, was known only as a music pro-
own brands. Bionic Yarn, a company that music, but he’s always been about creation.” ducer. But it doesn’t surprise Jimmy Newson, a
makes textiles from recovered ocean plas- noted adviser to startup entrepreneurs.
tics, counts Williams as its creative director, ATTITUDE OF GRATITUDE “When you think about the type of ventures
but you’ll be hard-pressed to find his name Another key ingredient of Williams’ formula that he’s going after, he’s looking at the future,”
on the website. And while it’s widely known is that—be it in magazine stories, on the red Newson said. “He’s thinking about longevity.
T R A E PAT T O N / N B C U / G E T T Y I M A G E S
that Billionaire Boys Club is Williams’ brand, carpet or YouTube videos—he is soft-spoken Half the stuff [he’s doing], nobody even knows
you’ll have to click all the way to the found- and genuine, free of the arrogance that’s his- about because he’s more about just getting
ers’ page to find his name. torically characterized much of the music things done. He’s an action-oriented person.”
These intentional omissions of his name are business and the celebrity class overall. But as usual, the Brand Visionary said it best
evidence of something that Williams takes With no prodding, Williams admitted himself: “What I’ve learned about myself is I’m
pains to avoid: fans thinking that he’s making he’s “not perfect”—a possible reference to his much more of a hermit that comes in and comes
a cash grab. co-written lyrics for the controversial 2013 out. If you think about my career, I’m the guy
“Sometimes what comes along with your Robin Thicke hit “Blurred Lines,” which crit- that comes from out of nowhere. When things
name can lead people in a direction to assume, ics claimed furthered rape culture and whose are a bit confused, or people are not sure which
‘Oh, it’s going to be another one of these?’” Wil- unrated video was eventually banned by way to go? Yeah, that’s when I shine the best.”

34 SEPTEMBER 12, 2022 | ADWEEK ®


To a future with even more cheers.

Marcel Marcondes,
2022 Adweek Brand Genius winner
Najoh
Tita-
Reid
GLOBAL CMO,
LOGITECH

GABI VOGT
‘We want to
T
ita-Reid began her role as the global CMO an increase of 76% from the year prior. And in the
for Logitech just weeks after the pandemic second quarter of 2022, sales revenue grew 4% to
first put the world on pause. It was a
circumstance whose ill timing quickly gave empower people $1.31 billion. 
“We want to support people who are changing
way to an opportunity for the electronics company.
The 40-year-old Swiss business had earned who are redefining the game,” Tita-Reid said. “We want to empower
people who are redefining the status quo by
a reputation as a trusted maker of sophisticated
computers and their peripheral technology. But
the status quo by providing them the tools they need to do so.”
But young consumers demand more than
Tita-Reid knew the brand could tap into a larger
market, one poised for growth as lockdown
measures settled in. 
providing pedigreed products. To win their continued business,
Tita-Reid knew the “Defy Logic” campaign would
need to communicate a larger slate of brand values. 
Under her leadership, the hardware firm set its
sights on the expanding universe of digital creators
and gamers, an audience whose ranks would soon
them the To do so, Logitech leaned into the tenets of
diversity, sustainability and inclusivity that the
company has sought to champion. The video
swell during the doldrums of the pandemic. 
In February 2021, Logitech unveiled its first-
tools they spots featuring Lil Nas X and Lizzo centered Black
creatives pushing the boundaries of their fields
ever Super Bowl commercial. The spot was a
kaleidoscopic montage of artists, graphic designers
and digital entrepreneurs building businesses from
need to alongside rising influencers whose backgrounds
featured mixed racial, sexual and gender identities. 
As the company builds on the traction it’s
scratch on the backs of Logitech tools. The visuals
were perfectly matched with a soundtrack of an
unreleased single from Lil Nas X titled “Montero.”
do so.’ gained, its next challenge involves translating the
momentum into a b-to-b offering. Such a feat will
require marrying its new brand identity with its long
The song would later soar to the No. 1 spot on history of product marketing. The blurring boundary
charts across the U.S. Behind the scenes, Tita-Reid between business and creator naturally complicates
also marked the debut of “Defy Logic,” the first The campaign emphasized the ability of this balancing act. But under Tita-Reid, that overlap
brand campaign from Logitech in its history, which it Logitech technology to democratize content is a feature, not a bug.
created with Vice agency Virtue. creation, Tita-Reid said. Rather than a staid “There is more to our products than their
In January 2022, Logitech released its encore: supplier of office products, Logitech sought to functionality,” Tita-Reid said. “When you choose
a digital spot anchored by musician Lizzo. That redefine itself as the most stylish purveyor of Logitech, you know that our values and our
effort featured a similarly dazzling array of digital pickaxes in a digital gold rush.  commitments are real. You are buying a product that
creators, hustling and gaming in backlit neon rooms The narrative landed. Between April 2020 and reflects your lifestyle, and that has a different level
scattered across the globe. March 2021, Logitech reported sales of $5.25 billion, of value.” —Mark Stenberg

CONGRATULATIONS
TO O U R V E R Y OW N B R A N D G E N I U S

ZACH ENTERLIN
EVP, HBO Max Marketing
Hiroki
Asai
GLOBAL HEAD
OF MARKETING,
AIRBNB
A
irbnb debuted an ambitious new booking experience, the enhancements drove word-of-
approach this past summer, breaking all mouth. In the end, the brand saw a marketing ‘Coming out of [the
listings on its app and website into 56 and revenue bonus, as Q3 2021 was one of its
categories. What’s more, the company strongest financially. pandemic], we feel
began arranging listings by date rather than location.
That might not seem like a major innovation, but
Recognizing that its travelers tended to want
to combine leisure and work trips for extended like [work from
it reflects Airbnb’s recognition of subtle changes in
travelers’ mindsets.
stays, Airbnb embraced “work from anywhere” as a
companywide rule. home] is the future.
By last summer, the world was grappling with The anti-back-to-office message to employees
the contradictions of living life in a new phase of the
pandemic. There was a sense of openness, almost
was designed to resonate with Airbnb users as well.
One aspect of the change in travel habits among its
We do think
like a return to the “before times.” At the same time,
Covid-19 surges continued to wax and wane.
For Airbnb, those two feelings don’t represent a
younger, more affluent and tech-focused customer
base is the shift toward long-term rentals. The
weekend getaways are still there, but as Asai noted,
that’s where
dichotomy. It’s not a choice of paths or a clear divide
in travelers’ sensibilities.
Asai, Airbnb’s global head of marketing, echoed
Airbnb believes its primary business is in driving
stays beyond one-week vacations.
“Like everyone, we were forced into this work-
the world
company CEO Brian Chesky, who said that “travel as
we know it” was over.
from-home world,” Asai said. “Coming out of it, we
feel like that is the future. We do think that’s where
is going.’
That’s why, in 2021, Airbnb made more than 100 the world is going. And we do think that’s what
upgrades to its platforms. Changes included flexible employees—especially our employees—want.”
dates, arrival guides and trip planning ideas, its That feel-good stance gave Airbnb greater bookings resulted from them.
biggest redesign in 10 years. The key word here, for flexibility as well, Asai noted. There’s the ability Building in flexibility when it comes to the choice
Asai and Airbnb, is “flexibility.” to recruit the best talent in the world, no matter and timing of destinations represented a reemphasis
“We think there are some long-standing habits where they are, and it could also attract a more of Airbnb’s focus on experiences as opposed to just
that are emerging from the depths of the pandemic,” diverse workforce. short-term home rentals.
Asai said. “Staying away from home for longer In summer 2022, Airbnb continued to build out its “The flexibility features are also exciting for our
periods is one of them. That’s really what’s been remote philosophy and tailor the message to digital hosts because it actually allows them to reveal
informing all the product changes we’ve had, and our nomads it coveted as its prime customer base. their stays that wouldn’t have otherwise come up
marketing along with it.” Since flexible dates debuted, Airbnb claimed on the search,” Asai said. “It’s fascinating to see
While Airbnb initially cut its marketing spend it has attracted more than 500 million searches— flexible search leading to a redistribution of some
to devote more dollars to improving its online though the company didn’t say how many actual of our supply.” —David Kaplan
Lorraine
Twohill
CMO, GOOGLE

I
n 2021, Google’s revenue grew by a staggering
41% to $257.6 billion. With media consumption
at new highs and advertisers eager to
capitalize on pent-up demand, one of the
world’s biggest media and advertising technology
companies stood to benefit. 
Twohill, Google’s CMO, took advantage of the
attention and dollars the tech giant had at its
disposal in 2022 to not just accelerate growth
but also make a difference. Much of Google’s
brand messaging this past year involved the
company’s efforts to use technology to benefit
underrepresented communities. 
Starting early in the year, Google used its
coveted spot in the Super Bowl to highlight its
Real Tone feature, which captures the nuances
of diverse skin tones, on the Google Pixel 6. The
soundtrack for the spot was Lizzo’s “If You Love
Me,” which garnered extra attention since the track
had not yet been released.
The “Real Tone” campaign satisfied two of
Google’s aims. First, it highlighted the company’s
goal of using technology to address a social wrong
(cameras not taking flattering photos of darker skin
tones). Second, the marketing of “Real Tone” was
meant to show how the search giant could challenge
its rival, the iPhone, where it appeared to be lacking. 
“We felt ‘Real Tone’ actually differentiated us
and what our phone could do,” Twohill said. “We
also knew Pixel would be more successful because
of it, since real people could finally see themselves
recognized in a photo, in a camera, in a phone that
put their needs first.”
While most marketers use their voice purely to
serve as brand cheerleaders, Twohill previously
made sure to not frame Google as the hero of the
story. “For too long, camera technology, including
our own, has failed people of color by either making ‘Being able to help Some of the marketing team’s other wins were
rooted in Google’s global responsibility. 
them look washed out or too unnaturally bright or
dark,” she wrote in a blog post.  [in global crises], Google partnered with NGOs and governments
during the pandemic on the Covid-19 information
Accountability is a throughline in Google’s campaign “Do the Five,” which educated the global
marketing strategy, Twohill said. She noted that
every year, the brand audits its work. As a result,
when our products public on how to avoid spreading and contracting
the virus. The five-point message presented
Google has gleaned interesting insights about how its
advertising can be more reflective of the larger world.
and services are simple tips, including frequent hand-washing and
social distancing. 
“We took a typical Google approach and
measured everything to hold ourselves
most needed, Other Google efforts to curtail the pandemic
included the search-focused “Get Back to What
accountable,” Twohill said.
Google also works to help other marketers avoid
the same mistakes. The company launched the
is the biggest You Love” ad, which helped consumers find nearby
vaccination sites. The company also used its

All In initiative to help advertisers eliminate bias in


their creative. At this year’s Cannes Lions, Google
win we can marketing channels to raise money for Ukraine and
promoted an air raid alert app to keep people safe.
“Being able to help, when our products and
said it was expanding the project by including an
Accessibility Marketing Playbook.  have.’ services are most needed, is the biggest win we
can have,” Twohill said. —Catherine Perloff

40 SEPTEMBER 12, 2022 | ADWEEK ®


Dear Fawn,

CONGRATULATIONS ON YOUR
SUCCESS WITH UNCLE NEAREST
PREMIUM WHISKEY.
Like you, Nearest Green was a pioneer
and a trailblazer. Congratulations on
being awarded Adweek’s 2022 Brand
Genius award.

Cheers to you,
JACK

PLE A SE DRINK RE SP ONSIBLY


JACK DANIEL’S AND OLD NO.7 ARE REGISTERED TRADEMARKS. ©2022 JACK DANIEL’S. ALL RIGHTS RESERVED.
Sarah Franklin
PRESIDENT AND CMO, SALESFORCE

SPENCER LOWELL
A
t a time when spending more than two full-fledged business media channel with content
years at a company signifies someone as
practically a lifer, Franklin’s 15 years with
‘We can focused on “inspirational storytelling,” featuring
interview exclusives and successful case studies.  
Salesforce is an impressive milestone. And
yet, there is a degree of newness in her role as CMO. 
She was promoted to lead the SaaS marketing
change the Since its September 2021 debut, the free
streaming service has drawn 5 million viewers across
its 15 original series and given rise to 17 tentpole
giant’s brand efforts in January 2021. And she’s
brought with her the deep institutional knowledge
of Salesforce’s identity. At the same time, Franklin,
face of tech, events, including the annual Dreamforce conference,
available in-person, via livestream and on-demand.  
The emphasis on education-meets-entertainment
who has degrees in chemical engineering and an industry right is a natural extension of Franklin’s marketing mindset:
biochemistry, has absorbed a lifetime’s work
around science and technology.   now that is not The Trailblazer series features Black entrepreneurs
who have transformed their lives using the company’s
She’s found her scientific background a useful
approach to the creative industry. It’s allowed her representative free, online and gamified coding program, Trailhead.
Franklin launched the program previously in her
to marry what she calls “beginner’s brain” with
technical expertise.  of our population.’ tenure, and it’s specifically designed to prepare
women and people of color for successful STEM
“You’re taught in engineering school [to] careers. Her goal is to advance that mentality into the
write down your given problem statement, the its “No Software” mascot, which was named SaaSy. overarching business strategy from the C-suite.  
assumptions that you’re making, the solution that Other corporate creatures have since emerged, like Franklin’s career outlines a significant track
you’re trying to find, and then you have to write the Astro Nomical, a nonbinary character who assumes record of consistent decisions in line with her
unknowns. … When you are a marketing leader, you different personas by changing costumes.   passions and interest in the causes close to her heart.   
have to think about not just what you see in market, “We bring this level of fun, which helps you “We can change the face of tech, an industry
but what you don’t see—and how you can bring new escape from the world of the known,” Franklin right now that is not representative of our
perspectives,” Franklin said.  said. “When you go into cartoon land, you can defy population,” said Franklin, who recently joined the
Since taking on the top marketing role, Franklin gravity. … That’s the spirit of empowerment that we board of performance platforms Hiya and Qualified,
has brought the company in a direction wholly wanted to bring to Salesforce.”  is involved with Girls Who Code and advocates for
unique for a SaaS tech platform, characterized by an Another outgrowth from the consumer world removing barriers to employment, such as the need
astute b-to-c approach.   is the development of Salesforce+. Like other for an accredited degree as a hiring requirement.  
The team built out a cast of childlike animal brand-plus names, it’s a streaming service with “There’s never been a more important time to be a
mascots to inspire brand affinity by emphasizing live and on-demand broadcasts, original series and CMO at a company,” she continued, “because you are
Salesforce’s simplicity and friendliness to the marketer podcasts. The aim is to translate the platform’s the voice, you are the EQ, you are the understanding,
clients it serves. The project was first conceived with events-oriented expertise and reputation into a you are the pathway to the future.” —Will Russo

CONGRATS, NICK!
I
f mere mention of the words “beer” or “cold one”
conjures a mental image of the red Budweiser logo
or a blue can of Bud Light, that’s largely due to good
marketing. 
And parent company Anheuser-Busch InBev is great
at marketing. So great, in fact, that this summer the
Cannes Lions International Festival of Creativity named
the planet’s largest brewer its Creative Marketer of the
Year, placing AB InBev into a venerated realm populated
by Apple, Google, Burger King and Coca-Cola for its
history of exceptional work. 
“It’s an incredible recognition for our company and
the entire team’s work to transform our business,” said
Marcondes, the company’s global CMO. He believes being
relevant is more crucial for connecting with consumers
than being visible. 
“But our mission is far from done,” he added. “We
remain humble in our journey to learn every day and
ambitious to act as a leader for our category and our
industry.” 
In a world that’s changing as rapidly as ours, that
mindset is necessary. Consider how the average
American reads the news and watches shows today
compared to, oh, say, a couple decades ago, when Netflix
built a business around sending DVDs in the mail, and
Facebook didn’t exist. 
In a bold move that breaks with tradition to better
keep pace with modern media habits, AB InBev recently
decided to walk away from its position as the Super
Bowl’s sole alcohol advertiser, an agreement it had in
place every year since 1989. 
“As we continue to evolve our strategy to focus
on future growth, we are focused on meeting our
consumers where they are throughout the entire year,”
said Marcondes, who noted the NFL remains a big part
of the company’s advertising push. “The shift away from

‘We remain exclusivity allows us to rebalance our media investments


in key moments all year during both football season and
the summer selling season.” 
humble in AB InBev’s discernment on how and when to reach
people through various mediums has proven sound:

our journey Marketing intelligence firm WARC singled out AB InBev


as the world’s most awarded advertiser for creativity and
effectiveness throughout 2021. 
to learn every day As more people gravitate to canned cocktails and
hard seltzer, AB InBev has also had to remain in tune with
and ambitious to changes in taste. Creativity and innovation, after all, are
not limited to advertising. 
act as a leader for To that end, the company has succeeded in promoting
new products. Last year, the company’s Beyond Beer
our category and portfolio, which includes young brands such as Cutwater
Spirits and Nütrl Vodka Seltzer, grew more than 20%,
our industry.’ contributing $1.6 billion in revenue. 
“As a consumer-centric organization, meeting people’s
needs is our main priority,” Marcondes said. “We pay
close attention to consumer behavior and macro industry
trends to understand where the world is going.” 

MARCEL
Bottom line: Despite major challenges during the
pandemic—closed bars and empty concert halls weren’t
good for business—AB InBev has more than recovered.
Last year, the business generated $54.3 billion in revenue,
up from $46.9 billion in 2020 and $52.3 billion in 2019. 

MARCONDES
Looking ahead, Marcondes plans to remain focused on
creative effectiveness, thoughtful resource allocation and
giving the people what they want. 
“By aligning our marketing efforts with our strategic
priorities, we can deliver on the fundamental strengths
of our business while supporting our transformation

GLOBAL CMO, AB INBEV toward an even more customer-centric organization,”


he said. —Paul Hiebert

44 SEPTEMBER 12, 2022 | ADWEEK ®


Congrats to
Zach Enterlin
HBO hasn’t had anyone behind this
many hits since a guy named Tony.

Hearts & Science celebrates you for


being named an Adweek Brand Genius.
Fawn
Weaver
CEO AND FOUNDER,
UNCLE NEAREST

E R I C R YA N A N D E R S O N
U
ncle Nearest Premium Whiskey’s story is “We’re a premium whiskey company, but what our
one of multiple founding stories. But all
those stories of the spirit brand named for
‘I want to identity is really about is building a legacy, the legacy of
bringing his story to light, and sharing his legacy with
Nathaniel “Nearest” Green, the former slave
who taught Jack Daniel how to distill, converge around
make sure the world,” said Katharine Jerkins, Uncle Nearest’s chief
business officer.
CEO and founder Weaver.
Weaver has been a serial entrepreneur for more that every In addition to being white, those famous whiskey
names are also exclusively male. As the head of a
than 25 years. Her career profile includes real estate
executive, historian and marketing maven. Inspired by brand has the women-led company, Weaver strives to change the
lopsided membership in that club as well.
a news story highlighting the previously overlooked “She’s like a true, traditional visionary entrepreneur,”
Green, Weaver contacted his descendants to start the team in place, Jerkins said. “Think about everything you read about
company in 2016. Two years later, the Nearest Green entrepreneurs. The ones at the top percent that just
Distillery opened.
Since then, Uncle Nearest has sold 3 million
that it has the have the drive. They won’t take no for an answer. They
will basically walk through walls and do whatever it
bottles. Not only is Uncle Nearest the fastest-growing
American whiskey brand in U.S. history, according to
right kind takes to get something done. That’s her in a heartbeat.”
As Weaver and her team look toward the end of
Inc. magazine, but it’s also the best-selling African
American-founded spirit brand of all time.
of founder: 2023, the focus is on issuing new expressions, including
its first rye and a single-barrel whiskey.
Weaver has quickly endeavored to address the
lack of Black distillery founders. In June 2021,
she started the $50 million Uncle Nearest Venture
the focused On the advertising front, Uncle Nearest’s explosive
growth has been driven largely through a mix of social
media and word-of-mouth marketing. Still, some
Fund to invest in fast-growing minority-founded and
-owned spirit brands.
“I am not in a rush to just put the money
founder that traditional methods are used here and there. For
example, travelers flying into Nashville International
Airport are greeted by the distiller’s billboards.
somewhere. I want to make sure that every brand has
the team in place, that it has the right kind of founder:
the focused founder that is ready to build a legacy
is ready to All those tools will be aimed at the next achievement
Weaver and her team are eyeing. “We’re starting to
put our footprint outside the U.S. market,” Jerkins
brand,” Weaver told Adweek last year.
Weaver’s idea of crafting a brand identity is two-
fold: raise the profile of an essential figure in the story
build a legacy said. “We’re just laser-focused on that growth. Our
expectations for expanding every year are high. But we
know that we can knock it out of the park. And, truly, our
of American whiskey while making space for more
Black founders in an overwhelmingly white industry. brand.’ team’s goal is to continue to ensure that demand always
outpaces our supply.” —D.K.
Conny
Braams
CHIEF DIGITAL AND
G R E G O R S E R VA I S

COMMERCIAL OFFICER,
UNILEVER
W
ith control over an $8.5 billion entertainment and digital commerce,” Braams said.
ad budget across a roster of 400 ‘Marketing and Under the stewardship of chief executive
brands, from Dove to Ben & Jerry’s, Alan Jope, Unilever has committed to weeding
overseeing Unilever’s marketing sales working out and selling off brands that do not contribute
department is one of the biggest jobs in the something meaningful to society.
business. So it was surprising when, in April 2022, together [is helping] Though purpose-driven marketing has been
it was announced that chief digital and marketing given a hard ride in recent years, a huge part of
officer Braams had a new title: chief digital and
commercial officer.
to drive Braam’s remit is marrying purpose with imperatives.
She pointed to the company’s 13 “big” brands,
“We’re not dropping marketing; we’re adding
sales,” Braams told Adweek at the time, saying the
shift was designed to reflect the “blurring lines”
category which draw in more than a billion dollars in sales
each year, as a solid example of how marketing
underpinned by both innovation and values is
between sales and ecommerce. Since then, she has
appointed new category managers across beauty
and well-being, personal care, home care, nutrition
growth with essential to drive growth.
These brands saw underlying sales growth of
9.4% in the six months to June 2022, supported by
and ice cream to drive this transformation.
Six months in, it’s proving to be the right
our retail a “magic triangle” of “product superiority, the right
price and relevant values.”
choice, with Braams revealing Unilever is well
on in its journey to stop treating ecommerce as a
“sales channel,” instead designing and innovating
partners.’ One recent campaign that exemplified this was
Hellman’s “Make Taste, Not Waste” push, which
leaned into the brand’s purpose of addressing food
for different digital ecosystems. waste with practical tips and recipe inspiration.
In the first half of 2022, Unilever’s digital This campaign boosted the brand’s growth to the
commerce business saw underlying sales growth closer together, Braams has also been leading tune of 11% in 2021.
of 25%, and it now accounts for 14% of the CPG the evolution of Unilever’s 47 digital hubs— Over the next 12 months, Braams said
giant’s business. physical spaces where its marketers build data- sustainability initiatives will be imperative to
“Marketing and sales working together driven campaigns in real-time—to encompass continue this success, meaning Unilever-owned
[is helping] to drive category growth with ecommerce and media. In line with this, digital brands will need to show “dual value.”
our retail partners, starting with identifying now accounts for 40% of 90-year-old Unilever’s Right now, 60% of its turnover is generated by
consumer demand spaces and using data and total media spend. brands its customers believe to be sustainable.
AI to identify the right opportunities for mutual “We’re tapping into emerging growth The next step is to close the intention gap between
growth,” she explained. opportunities and spending significantly more how people want to live versus the products they
As media, entertainment and commerce edge in areas like gaming, influencer marketing, buy. —Rebecca Stewart

N AT I O N A L F O O T B A L L L E AG U E

CONGRATULATES

MARCEL
MARCONDES
ANHEUSER-BUSCH GLOBAL CMO

WINNER OF THE 2022 ADWEEK


BRAND GENIUS AWARD
W
hen Enterlin joined HBO in 2002, streaming
didn’t exist at the company. Now, as evp of
marketing for HBO Max, Enterlin is tasked
with overseeing strategy, development and
marketing for HBO and HBO Max brands and programming.
He’s also leading campaigns for some of the most high-profile
series out there.
“I’ve essentially grown up at HBO and HBO Max. I really put
down roots at HBO at the right time as original programming
was continuing to take off and expand,” said Enterlin, who’s
worked on campaigns over the years for original series like
Westworld, Veep, True Blood, Big Little Lies and, of course,
Game of Thrones.
“From where I sit as a marketer, I have the great fortune of
being able to market the best programming in the world,” said
Enterlin, pointing to newer series like Euphoria, And Just Like
That, White Lotus, Succession and Game of Thrones prequel
House of the Dragon.
When Enterlin and his team think about marketing HBO’s
programming, technique and quality are essential.
“We invest the same level of craft and storytelling into our
marketing that our viewers expect from our programming,” he
said. “Our focus is to reinforce the key qualities of our brand
and our programming: unique, innovative, high quality with
everything we do.”
That also includes meeting viewers where they are,
whether through traditional paid media, social, digital, in real
life or through virtual experiences.
“The other thing that is essential to our approach is
authenticity. We fundamentally strive to speak authentically
to our fans and drive advocacy,” he said, adding that the team
works to consistently celebrate fans’ passions.
Such priorities are evident in HBO’s approach to marketing

‘We invest House of the Dragon. Enterlin oversaw a campaign that


Warner Bros. Discovery CEO David Zaslav called the “biggest”
in HBO history. It included a Comic-Con activation that drew

the same nearly 4,000 attendees and a House of the Dragon: DracARys
app that lets fans raise and name their own baby dragons. The
app is currently in 99 countries.
level of “We’ve gotten a lot better at how we [bring the brand to
life and connect] to much more scalable digital experiences,”

craft and he said, emphasizing HBO’s global ambitions. 


Game of Thrones, in general, has been a career highlight
for Enterlin. From a cross-marketing perspective, the

storytelling climax came with a 2019 Super Bowl spot in collaboration


with Bud Light.
“I feel like often today, it’s truly hard to have a real
into our marketing surprise,” Enterlin said, “and we were able to do that in the
biggest moment for marketing.”
that our viewers Enterlin knows that marketing HBO Max series cannot
be boiled down to a one-size-fits-all approach. Instead, the
expect from our streaming TV brand requires creating custom campaigns
based on the programs themselves.
programming.’ Take a series like Succession: The best tool to sell the
story of a fractious, family-run media conglomerate was the
show itself. The audience connection was particularly driven
through traditional media and short-form social. 

Zach
Throughout the Season 3 campaign, Succession’s
dedicated social platforms drove more than 341 million
impressions and 4.5 million total engagements. The show
also received 25 Emmy nominations this year.
For a series like Euphoria, with a fan base that is “very

Enterlin
allergic” to traditional ads, authenticity was critical. It
generated 6.2 million new fans on show handles since the
Season 2 teaser premiere and had 143.7 million engagements.
“It’s so competitive, there’s so much clutter in the
market, your campaign and your creative absolutely has to
break through, and we’ve gotten a lot more sophisticated in

EVP, MARKETING, HBO MAX identifying that right message, right time, right audience,”
Enterlin said. —Mollie Cahillane

50 SEPTEMBER 12, 2022 | ADWEEK ®


̍+¸ę&èèÄܸˑû¸â´ øĘĂĂè<è÷÷ Ìâ¸
ĂÉ Ăû ęû®èâÄ÷ Ăûèâ­¸ÌâÄâ á¸´èâ¸
èôē¸¸Ù̐ûɊɈɊɊ÷ â´&¸âÌćû¸û˛̎

bÉ âÙęèćˑ<è÷÷ Ìâ¸bēèÉÌÜÜˑÃè÷ęèć÷ĒÌûÌèâˑûćôôèŔ â´ÌâûôÌ÷ ĂÌèâ˛️
Nick
Chavez
CMO, KFC U.S.
W
hen Chavez made the leap from “strong engagement” on its mobile property and
gaming to fast food, he didn’t ‘There’s good, website. The campaign also resulted in average
just ease into the role—he hit the social engagement of 6.1% across the platforms
ground running.  
Chavez left Nintendo after 11-and-a-half
and then there’s it uses. Chavez ultimately noticed that app-
led effort even earned KFC 5.8 billion media
years last November to become the KFC U.S.
CMO. The initial goal for his new role was to
‘finger lickin’ impressions, making it its “most-talked about
launch in brand history.” 
“usher the brand into its next phase of growth
and customer acquisition,” he said.  
good’—that applies Campaigns like this are just the tip of the
iceberg in terms of how Chavez and his team are
The fast-food chain immediately went to work.  
Just a month after Chavez settled in at
to our delicious moving KFC into its next growth phase.   
At the start of his tenure as CMO, the brand
KFC, the brand collaborated with agency
partner Nimbus on a yearlong partnership with
fried chicken and did an overhaul of its leadership, strategy
and even agency relationships, selecting
Grammy-nominated rapper Jack Harlow, who
happens to be from Louisville, Ky.  
homestyle sides, MullenLowe and Spark Foundry as its new
creative and media agencies. From there,
Between a concert series in Harlow’s
hometown and a $250,000 donation to the
and it’s also an Chavez has been able to zero in on consumer
insights and build a connection between
American Red Cross for those impacted by
the Kentucky tornado in December, the brand
attitude and younger audiences and KFC’s expanded food
menu by doing things like collaborating with
also introduced the Jack Harlow Meal, a Beyond Meat to introduce chicken-free nuggets
limited-time offering consisting of some of the
rapper’s favorite menu items. The campaign
a lifestyle in the U.S. at the beginning of 2022.  
Looking ahead to the future of KFC’s
was complete with TV ads, social media ads,
exclusive experiences and even a merch line. 
The signs of success appeared quickly.
that we think marketing, Chavez is excited to continue
shaping the brand as something relatable and
appealing to consumers. 
The Jack Harlow Meal ended up aligning with
Chavez’s goal of bringing in new customers,
particularly the millennial and Gen Z audiences
appeals to “There’s good, and then there’s ‘finger
lickin’ good’—that applies to our delicious fried
chicken and homestyle sides, and it’s also an
Harlow resonates with. The KFC app reported
a rapid spike in new users, and the brand saw customers.’ attitude and a lifestyle that we think appeals to
customers,” he said. —Tiffany Moustakas

Major League Baseball


congratulates

MARCEL
MARCONDES
Global ChiefMarketing Officer and Global President,
Beyond Beer Co.Anheuser-Busch InBev
on hisfelection as a 2022 Adweek Brand Genius
Russell
Wager
VP, MARKETING,
KIA AMERICA

F
or the past two years, carmakers have been
shifting lanes to prove they’re out in front
of the electric future. As the last, best hope
for capturing a true mass of viewers, the
Super Bowl has been at the center of automotive
brands’ efforts to balance appeals to sustainability.
Six electric vehicle ads appear in the 2022
Super Bowl. All were obviously entertaining, but
one stood out: Kia America’s spot for the EV6—aka
the “robo dog ad.”
It was Kia America’s 13th appearance in a
Super Bowl. The spot touched on both the practical
aspects of marketing while reflecting on Kia
America’s brand purpose. Specifically, robo dog was
part of a wider campaign that included a partnership
with the Petfinder Foundation designed to help
shelter animals find their forever homes.
“With the new brand purpose, ‘Movement That
Inspires,’ Kia was repositioning itself into a symbol
of challenge and innovation, and a champion of EVs
and sustainable mobility solutions,” said Wager, vp
of marketing at Kia America.
During the pandemic, Wager and his team
created Kia’s “Accelerate the Good” corporate
social responsibility (CSR) program. With each new
product launch, the brand delivered campaigns
that drove awareness of environmental and social
causes, including support for homeless youth and
sea turtle conservation.
“When we were developing our creative, we
wanted to convey one of the vehicle’s unique launched its new brand direction with a 60-second
technical stories—not in a cold ‘science fiction- ‘If an EV6 can inspire EV6 commercial and in-show integration. The
esque’ or technical way, but in a warm and inviting 2021 show garnered household ratings up 13%
manner,” Wager said. a lonely piece of year over year, and the crucial adult segment ages
25-54 was up 36% year over year. 
The narrative therefore focused on the platform’s
ability to recharge and power other electrified items,
such as lights at a campground or air compressors
plastic to make real “Based on this success, we are now looking
forward to the 2022 Emmys, where Kia
to fill rafts. In another advertisement, this same V2L
technology brought robo dog “back to life,” allowing
and meaningful will continue its integrated partnership and
reintroduce the audience to the most awarded
him to find his forever home.
“In the end, the Super Bowl spot not only
connections, vehicle in Kia America’s history—the ever-popular
Telluride SUV—which we think is a perfect
introduced the Kia EV6 as a new mode of complement to this award-filled event,” Wager
transportation but also as a new mindset,” Wager
said. “If an EV6 can inspire a lonely piece of plastic
imagine what told Adweek a week before the broadcast.
In the coming months, Kia will continue to
to make real and meaningful connections, imagine
what it could do for the rest of us.”
Kia has also looked to other high-profile media
it could do for explore the ideas associated with movement while
expanding the “Accelerate the Good” effort. Expect
more high-profile appearances and talk about new
events to spread its message of purpose, including an
appearance in the 2021 Emmys where the automaker the rest of us.’ hybrid, plug-in hybrid and EV models, as well as
the new version of Kia’s Telluride SUV. —D.K.

54 SEPTEMBER 12, 2022 | ADWEEK ®


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PURPOSE BRAND

PLANNED
PARENTHOOD
WITH ROE V. WADE
DISMANTLED,
THE NONPROFIT
IS BRACING
FOR BATTLE.
BY NICOLE
ORTIZ

President and CEO


Alexis McGill Johnson
has worked to ensure
Planned Parenthood’s
brand identity is
clearer than ever.
 
 


 
 




 

 
 

 


 



  

 



   


 

 


 
 
 

  

 
   







  




 







 











 


 

 





 

  



 








 
  

  

   
 



 


 
PURPOSE BRAND

W
hen Alexis McGill Johnson became act- mandering and limits to abortion access on a
ing president and CEO at Planned Par- state-by-state basis.
enthood in 2019, after serving as a board When the Supreme Court overturned
member for more than 11 years (including Roe v. Wade in a landmark decision on June
a 2013-2015 stint as board chair), there 24, it didn’t necessarily change how Planned
were some pressing items on her to-do list. Parenthood, Adweek’s 2022 Purpose Brand
One of them became increasingly critical honoree, approached its day-to-day work. In-
after she permanently assumed the role in stead, the ruling made the organization’s mis-
2020, particularly in the last three months: sion and identity more critical than ever.
She needed to build up the infrastructure Planned Parenthood’s tagline is “Care, no
around abortion services as threats to matter what.” The “no matter what” has be-
Roe v. Wade mounted in the form of gerry- come increasingly integral to both how the
nonprofit defines itself following the ruling
and how it will continue to evolve in the com-
ing months—particularly after the midterm
elections during which the organization will
‘FORCE OF NATURE’ spend $50 million, more than it has in any
was a rallying call to garner previous election.
support behind the Bans Off
Our Bodies movement. The nonprofit is bracing to fight, as it has
for the last decade as lawmakers nationwide
have chipped away at abortion access, while
it also ensures that all patients feel repre-

‘In a moment of
crisis, [being clear
as a brand] helps
us understand
exactly how
we need to
show up.’
sented and seen, “not just as a patient, but
literally for who they are,” McGill Johnson
told Adweek. “Our job is to make sure that
we help provide not just the services, but
support the mindset of [patients] to be able
to live free lives.”

The fight continues


When the Supreme Court overturned Roe v.

P R E V I O U S A N D N E X T PAG E S : PAU L O F I L G U E I R A S
Wade, trigger bans went into effect in eight
states. Currently, at least 12 states have banned
most abortions outright. But even in areas
where abortion is now banned, Planned Par-
enthood employees, providers and clinicians
‘BE SEEN’ WAS, IN FACT, SEEN continue to support patients however they can,
from finding child care and housing for patients
The “Be Seen” campaign saw a lot of engagement from Planned Parenthood supporters,
which aligns with data that shows abortion is an important issue for voters.
to making appointments at clinics where the
procedure remains legal.
“It becomes even more important that
62.5 M 38 M 19 M 1.5 M 161.2 M we’re really clear as a brand about who we
total total audio video earned media projected are,” McGill Johnson said. “In a moment of
impressions listens/video completes (50% impressions impressions crisis, it helps us understand exactly how we
views completion rate) need to show up.”

58 SEPTEMBER 12, 2022 | ADWEEK ®


‘If we were
going to actually
make sure that
our values were
consistent with our
behaviors, it really
meant taking on
our own history and
asking ourselves
how that same
history … was
being replicated
in the future.’
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PURPOSE BRAND

Shortly after the Supreme Court deci- Making peace with a thorny past
sion, Planned Parenthood released the ad For McGill Johnson, part of ensuring that
“Force of Nature,” created with Vice agency
Virtue, that served as a war cry for support- TIME TO STEP UP equity involved Planned Parenthood itself
addressing the elephant in the room that
ers to join the organization’s Bans Off Our Morning Consult partnered with Politico to poll was its founder’s past—Margaret Sanger’s
Bodies movement, which organizes rallies voters on what they felt a brand’s responsibility alignment with eugenics and racism—
and campaigns to contact politicians about was in the fight against abortion access. which the company tackled via a New York
abortion access. Though the spot didn’t Times op-ed and numerous public state-
have a paid push, it received 197,000 organic ments. It was an important step toward
views on Instagram. Planned Parenthood’s renewed commit-
“This film celebrates the very people
who refuse to cower in the face of a threat
and choose to confront the storm with all
51% 49%
of voters support support a brand
ment to DEI and representation, but it cer-
tainly wasn’t the only one.
“If we were going to actually make sure
their might instead,” said Heather McTav- brands speaking making a statement that our values were consistent with our be-
ish, group creative director at Virtue, in a haviors, it really meant taking on our own
statement. “It was also important to show about abortion in opposition to the history and asking ourselves how that same
the humanity of who this affects. And who access.* Roe v. Wade ruling, history, that same inconsistency of replicat-
is affected is not a monolith. It’s Black and while 29% would like ing inequality, was being replicated in the
brown women and lower income women future,” McGill Johnson said.
who will be affected most.” to see a statement The nonprofit created its “Be Seen” cam-
Research from the Kaiser Family Foun-
dation in July indicates that 65% of the
public disagrees with the Supreme Court’s
72%
of Gen Z respondents
endorsing the ruling. paign to let Black and Latinx millennials and
Gen Z know it saw, valued and prioritized
them. The campaign included a documenta-

52%
decision, with almost three-quarters say- ry-style video that followed four young peo-
ing they don’t want laws banning abortion “strongly” or ple of color and featured audio spots from
in their state. Meanwhile, Pew Research “somewhat” support artists like Big Freedia and Rebecca Black.
also found that 56% of registered voters be- want brands to It targeted younger generations in hopes of
brands discussing
lieve abortion will be a major factor in the donate money emphasizing Planned Parenthood’s values
upcoming midterm elections. And that’s abortions, compared and showing the link between issues young-
something Planned Parenthood Action to organizations er generations care about, such as LGBTQ+
to 56% of millennials,
Fund is banking on with its big spending protecting abortion, rights and climate change, and abortion and
49% of boomers and
plans aimed at electing pro-abortion can- while 31% oppose sexual wellness.
didates nationwide. When Kansas voters 42% of Gen X.* Planned Parenthood is also focused on
overwhelmingly voted to keep abortion le- such donations. increasing accessibility, affordability and
gal in the state last month, it only fueled the education around abortion and sexual well-
momentum. ness through initiatives aimed at removing
“[Increasing spend on the midterms]
means that we have to educate people and
mobilize them and turn them out to hold
51% 70%
support brands
barriers for marginalized groups. The Black
community, for example, is often more af-
fected than non-marginalized groups by
of Gen Z respondents
the people who are taking their rights away HIV/AIDS and breast cancer. (Black women
covering medical believe abortion
accountable,” McGill Johnson said. “The are 40% more likely to die of breast cancer
number of people who showed up in a very services, travel should be legal than white women, according to data from
conservative state, really defying our own and lodging for the organization.)
in most or all cases.
expectations of what was going to happen, In its fight for abortion access and ap-
employees traveling
proved how deeply unpopular these bans and proach to increased representation, the
restrictions are.” to another state for nonprofit is reimagining and reconstruct-
According to research from Morning
Consult in partnership with Politico, 51%
of voters polled before the ruling wanted
abortion access.
44%
of Gen Z respondents
ing how it’s grounded in equality and free-
dom, according to McGill Johnson. And
while the national conversation tends to
brands to speak about abortion access. Once be mostly about abortion, especially lately,
the ruling went into effect, 52% of respon-
dents said they wanted to see brands donate
money to pro-abortion organizations. For
56%
support brands
said they would
not accept a job
that did not offer a
McGill Johnson said gender-affirming care
is tied into every facet of what Planned
Parenthood provides. From education on
McGill Johnson, brands will be essential sexual health to access to abortions, all of
in their fight, especially as consumers hold allowing employees health insurance plan the organization’s services share one goal:
them more accountable. to relocate to a covering birth control, helping patients advocate and govern their
“The reason we are here in this moment own bodies.
state that provides compared to 35% of
is because we have allowed inequality to be “We are a proud abortion provider,” she
codified in these laws, and companies that access to abortions. adults ages 18-44. said. “It’s really important, particularly in
say they stand for equality—they believe in this moment, when the ripple effect from
gender equality, they believe in race equity— *These stats were gathered before the not having rights to abortion is impacting
it’s really important to also stand up for ac- Roe v. Wade ruling went into effect. not just people seeking access to abortion,
cess to abortion and the ability to govern our but is actually impacting people in a host of
own bodies,” McGill Johnson said. other ways.”

62 SEPTEMBER 12, 2022 | ADWEEK ®


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ON THE ORIGINS OF BR ANDS AND THE PEOPLE WHO BUILD THEM

Perspective
THE SMILE
THE COLOR Added in 1997,
The classic the grin made it
orange comes “The Snack That
from annatto, Smiles Back.”
from the seeds of
the achiote tree.

Goldfish «

THE SHAPE
Crackers
Swiss inventor
HOW A WOMAN FROM CONNECTICUT
Oscar Kambly MADE A FISH FROM SWITZERLAND
chose a fish shape INTO A CLASSIC AMERICAN SNACK.
because his wife
was a Pisces.
BY ROBERT KLARA
For each of the 135 flights it made, the space
shuttle program never failed to churn up plenty
of media coverage. But few launches drew more
attention than STS-26, Discovery’s launch on 4
Sept. 29, 1988. This was the Return to Space 2
mission following the Challenger explosion two
years and eight months earlier. Accordingly,
reporters scoured NASA’s 68-page statement to
expound upon features like the new Crew Escape
System and the redesigned solid rocket boosters.
But few (if any) noticed a detail that
appeared at the bottom of page 57. It, too, made
STS-26 a distinctive launch in its own tiny way.
That page listed the meals the crew members
would be eating in space, plus their snacks—
3
including one box of Goldfish crackers.
Pepperidge Farm’s famous crunchy orange
snack was literally about to hit its peak.
In a sense, that development wasn’t so 1
surprising. Lower Earth orbit was one of the few
places that Goldfish crackers hadn’t been yet.
With Campbell Soup Company’s new baking
facility in Willard, Ohio, cranking out 50 million
Goldfish crackers daily, it’s little wonder these
snacks—which turn 60 this year—have swum
their way into millions of cupboards.
As we know, two years of pandemic living
have made snacking something of a national
pastime. And that’s much to the benefit of
these tiny orange munchies. According to data
from market research firm IRI, dollar sales of
Goldfish in the 2022 fiscal year were up 9% over
2021, as Americans took home more than 334 5 6
million boxes of the snack.
“When you look at it from
an equity perspective—what it OFF THE HOOK
means to people—but then also Starting with home-baked
7 bread in 1937, Margaret
what it means financially to us,”
Campbell Snacks CMO Janda Rudkin (1) built Pepperidge
Lukin told Adweek, the Goldfish Farm (2) into a baking
cracker “is incredibly important colossus by the 1940s (3).
to the company.” Originally billed as Goldfish
Curiously or not, however, Tiny Crackers (4), the
the R&D gurus at Pepperidge crunchy, fish-shaped snack
Farm—which Campbell’s bought from Switzerland was an
in 1961—didn’t invent them. instant hit in America (5).
Baker-turned-entrepreneur In 1988, astronauts on the
Margaret Rudkin, who started Space Shuttle Discovery took
her business in 1937 (and really Goldfish to space (6). Today,
C O U R T E S Y P E P P E R I D G E FA R M ; S H U T T L E : H U M I M A G E S / G E T T Y I M A G E S

did live on a farm in Connecticut the brand’s many varieties


called Pepperidge), was always include Flavor Blasted with
on the lookout for new products. extra cheddar, varicolored
During a vacation to Switzerland Goldfish and unlikely flavors
in 1962, she came across some like vanilla cupcake (7).
crunchy, fish-shaped crackers
called Goldfischli and arranged with Swiss
biscuit maker Kambly to bake them here. HOW BIG WAS THAT FISH? One of Goldfish
When Goldfish crackers hit U.S. store crackers’ enduring qualities is their size. In fact, the
shelves later that year, they came in flavors product’s original name was Goldfish Tiny Crackers.
like smoky and barbecue. The signature orange (The company soon dropped the “tiny” because
cheddar-flavored fish didn’t appear until 1966. consumers understood.) According to Campbell’s,
Among the crackers’ early fans was none other a serving size is 55 Goldfish. And since that fistful
than Julia Child, who put them out for dinner of fish has only 5 grams of fat, many snackers feel
guests. “She thought they were the perfect comfortable helping themselves to more than one
pairing to have with her Reverse Martinis,” Lukin scoop. Earlier this year, however, Pepperidge Farm
said. stirred things up by introducing Mega Bites—fish
Two decades later, NASA thought Goldfish that were 50% larger than their forebears. Bigger
was a perfect pairing, too. Shelf-stable snacks fish might take some getting used to, but the sharp
were just what the astronauts needed: The cheddar taste and orange color remain unchanged.
shuttle had no refrigerator.

ADWEEK | SEPTEMBER 12, 2022


®
65
LOOK BACK

1930

What Are You Driving At?


Geniuses come in all shapes and sizes. But as brilliant as they are, there’s one attribute big dreamers
often lack: a sense of practicality. So it was with Buckminster Fuller. An architect, engineer and
philosopher of indisputable brilliance, Fuller invented the geodesic dome (which sort of caught on) along
with floating cities and igloo housing (which didn’t). His most dashing creation, however, was the Dymaxion
car. A portmanteau of “dynamic,” “maximum” and “ion,” the three-wheeled Dymaxion could turn on a dime,
carry 11 passengers and—owing to its aerodynamic profile—notch 30 miles per gallon (great economy
even by today’s standards). But in 1933, when the prototype model flipped over and killed its driver, this
vision of the automotive future was quietly consigned to the garage of history. —Robert Klara

IRVING HABERMAN/IH IMAGES/GETTY IMAGES

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66 SEPTEMBER 12, 2022 | ADWEEK ®


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